<Insert Project Name> Created/updated 27/10/22
PRINCE2™- Exception Report
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© Crown copyright 2009.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
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<Insert Project Name> Created/updated 27/10/22
© Crown copyright 2009.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
page 2 of 5
Exception Report <Insert Project Name> Created/updated 27/10/22
Overview
Purpose An Exception Report is produced when a Stage Plan or Project Plan is
forecast to exceed tolerance levels set. It is prepared by the Project
Manager in order to inform the Project Board of the situation, and to offer
options and recommendations for the way to proceed.
Contents The Exception Report should cover the following topics.
Title...........................................................................................................................3
Cause........................................................................................................................ 3
Consequences..........................................................................................................3
Options...................................................................................................................... 3
Recommendation......................................................................................................3
Lessons..................................................................................................................... 3
Advice The Exception Report is derived from the: Current plan and actuals; Issue
Register, Risk Register and Quality Register; Highlight Reports (for
stage/project-level deviations) or Checkpoint Reports (for team-level
deviations) and Project Board advice of an external event that affects the
project.
An Exception Report can take a number of formats, including as an Issue
raised at a minuted progress review (physical meeting or conference call), as
a document or email issued to the next-higher level of management or as an
entry in a Project Management Tool. For urgent exceptions, it is
recommended that the Exception Report is oral in the first instance, and then
followed-up in the agreed format.
The following quality criteria should be observed:
The current plan must accurately show the status of time and cost
performance
The reason(s) for the deviation must be stated, the exception clearly
analysed, and any impacts assessed and fully described
Implications for the Business Case have been considered and the impact
on the overall Project Plan has been calculated
Options are analysed (including any risks associated with them) and
recommendations are made for the most appropriate way to proceed
The Exception Report is given in a timely and appropriate manner.
© Crown copyright 2009.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
page 3 of 5
Exception Report <Insert Project Name> Created/updated 27/10/22
Title
(An overview of the exception being reported)
Cause
(A description of the cause of a deviation from the current plan)
Consequences
(What the implications are if the deviation is not addressed for; The project; Corporate
or Programme Management)
Options
(What are the options that are available to address the deviation and what would the
effect of each option be on the Business Case, risks and tolerances)
Recommendation
(Of the available options, what is the recommendation, and why?)
Lessons
(What can be learned from the exception, on this project or future projects)
© Crown copyright 2009.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
page 4 of 5
Exception Report <Insert Project Name> Created/updated 27/10/22
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