MBA AU Hand Book
MBA AU Hand Book
MBA AU Hand Book
Core Subject
210 - BUSINESS POLICY AND STRATEGIC MANAGEMENT
Objectives:
The objective is to consider implications of strategic decisions for business firms and for
individuals in a changing environment. To study the generation, and dissemination of knowledge
about key strategic management issues to managers, consultants, students, and researchers.
UNIT IIntroduction
Strategic Planning and strategic management, Defining strategy, levels at which strategy
operates, approaches to strategic decision making, the strategic management process, Strategic
intent: Vision, mission and objectives.
Corporate level strategy: Introduction, The balanced score card, Grand strategies,
Growth/Expansion, strategy, Diversification Strategy, Stability strategy, Retrenchment strategy,
combination strategy. The concept of corporate restructuring, the process of restructuring, mergers
and acquisition, Integration, takeovers, co operative strategies, Reasons for strategic alliances,
risks and costs of strategic alliances. Global strategies: Globalization, risks, global expansion
strategies, the MNC mission statement, deciding which market to enter, market entry strategy,
international strategy and competitive advantage Business level strategy, Strategic analysis and
choice
Reference Books:
Objectives:
The purpose of this course is to acquaint students with various global business measures
governing international business operations of India.
UNIT I
Brief history of International Trade - Gains from Trade and the impact of global slowdown
on international trade, emergence of India as a global power house, terms of Trade Balance of
Payments.
UNIT II
The outlook for Export Marketing - Tariff and Non-Tariff barriers - Foreign Exchange
control. Impact of WTO on smooth flow international trade. Exchange Risk Management &
FEMA (Foreign Exchange Management Act): Foreign exchange risk, Exchange rate depreciation
on export-import, Impact of exchange rate, Forecasting of exchange rate and Foreign Exchange
Management Act.
UNIT III
International Economic Organizations and Forums - IMF - World Bank (IBRD) Asian
Development Bank -International monetary system - The Euro Dollar Market - International
Liquidity - Role of IMF.
UNIT IV
Analysis of India's Exports Trends in Indian Foreign Trade Export - Promotion and import
Substitution - State Trading - STC - NMTC - International Marketing Export Finance and Credit -
Role of ECGC and EXIM Bank - Measures for Export Promotion. Global Financial
Management: Capital markets, Benefits of global capital market, International capital decision,
Global treasury management, International investment decision and Moving money across
borders.
Expert-Import Management: Expert-Import procedures, Role of export promotion council &
commodity boards, EXIM documentation, EXIM finance, Documentary credits and other
documents.
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UNIT V
Export Market Research - Joint ventures abroad - Export Licensing Procedure Banking
procedure for negotiation of documents. Recent merger and acquisition of Indian firms abroad.
UNIT VI
Import procedures and controls - Impact Policy of the Government. Financing of imports
Canalization of import and exports- Desirability. Changing nature of EXIM Policy.
UNIT VII
International Distribution and Promotion: Developing international channels, Managing
international channels, Six Cs in international management, International promotion, Advertising
in foreign markets and Promoting products abroad and Online marketing.
International Human Resources: Staffing policy, Strategies for global HRM, Outsourcing,
Challenges of International HR, Managing cross-cultural workforce and Compensation and
performance appraisal.
International Operations and Manufacturing Management: Operation in global markets,
Managing material, Strategy in manufacturing, Location decisions, Role of foreign factories in
domestic markets, Global supply chain management, Global logistics, Customary role of logistics
service provides.
Regional Trading Blocks: Types of regional groupings, NAFTA, Central American common
market, Caribbean community & common market, South-Asian Association for regional
corporation association of South-East Asian nations.
Reference Books:
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SPECIALIZATION PAPER
MARKETING MANAGEMENT– SPECIALIZATION
OBJECTIVES:
UNIT II
Application of Marketing Research: Product Research, Product Research,
Motivation Research, Promotion Research, Distribution Research - Sales Control Research.
UNIT III
UNIT IV
The Buying Process - Problems Recognition and Information Search - Information
Processing - Alternative Evaluation - Purchase Process Post Purchase.
UNIT V
Consumer Decision Models - Howard - Seth Model of Buyer Behaviour.
Organizational Behaviour of Buyer.
UNIT VI
Individual Influence on Consumer Behaviour. Perception- Consumer Motivation
and Involvement - Attitudes and Attitude Change.
Reference Books:
1. Beri, G.C. &Suja Nair Marketing Research, McGraw Hill.2008
2. Consumer Behaviour and Marketing Research, HPH,2008.
3. Ramasamy, V.S: Marketing Management, MacMillion,2008
4. Gupta; Marketing Research, Excel Books,2008.
5. Reddy; Marketing Research, Excel Books,2008.
6. Sontakki; Marketing Research,HPH, 2008.
7. D.O. Sharma, marketing Research, Sultan Chand &Sons.
8. Jones F. Engel &Rodger D. Blackwell: Consumer Behaviour, Cengage
Learning,2008.
7. Sharma, D.D: Marketing Research, Sultan Chand and Sons,2008.
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241 - PRODUCT SERVICES AND DISTRIBUTION MANAGEMENT
UNIT I
Product - Definition - Product Line - Product Mix - Product Mix Strategies
Product Positioning - Product Diversification. New Product - Meaning - Product
Manager- Importance of Test Marketing Marketing Strategies and Product Life Cycle -
Failure of New Product. packaging - Definition and Importance - Packaging Strategies -
Packaging and Labelling - Uses of Packaging - Developments in Packaging - Multiple
Packaging. Product Obsolescence - Style and Fashion - Fashion Cycle
UNIT II
Branding - Definition - Brand Name - Brand Mark Vs Trade Mark - Brand
Loyalty -Brand Equity - Brand Extension Strategies - Characteristics of a Good Brand -
Family Brand V s Individual Brand.
UNIT III
Services Marketing - Origin and Growth - Classification of Services Marketing
of Financial Services - The Indian Scene - Designing of Service Strategy.
UNIT IV
Selling and Marketing - Selling and Advertising - Sales Objectives - Functions
of Sales Management - Duties and Responsibilities of Sales Manager. Salesmanship -
Art, Science and Profession, Types of Salesmanship dvantages and Limitations of
Salesmanship - Qualities of Good Salesman.
UNIT V
Sales Management - Functions - Sales Planning, Sales Policy - Sales
Organisation, Structuring and Managing Sales Force, Designing Sales Territories Fixing
Sales Quota. Controlling and Motivating Sales Force, Selling Process. Recruitment and
Selection of Sales force - The Need for Sales Force Selection process. Training of
Salesman - Importance - Objectives -Methods of Training Supervising Salesman -
Executive Sales Training Programme. Appraising Salesman's Performance - Methods of
Appraisal - Indices of Salesman's Performance - Compensation of Sales Force -
Principles of Compensating Salesman - Methods of Compensation -Additional
Compensation Schemes.
UNIT VI
Reference Books:
1. Chunawalla; Sales and Distribution management, HPH
2. Nair; Sales and Distribution management, HPH,2008.
3. Gupta; Sales and Distribution management, Excel Books,2008.
4. Ingram; Sales management, HPH, 2008.
5. Albert New Guard: The Field Sales Manager, Taraporewala.
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6. Richard R. Still and Edward W. Cundiff: Sales Management, Prentice
Hall.
7. V.S. Ramasamy; Marketing Management, Macmillan,2008.
UNIT II
Media - Factors influencing of media - Types of Print Media - Newspapers
Circulation and Readership - Magazines - Electronics Media - Radio - Television Outdoor
advertising _ Mail Advertising - Advertising Audit.
UNIT III
Advertising agency - Meaning - Importance - Advertising Department Vs.
Advertising agency - advertising agencies in India - Advertising Budget control.
UNIT IV
Copy writing - Classification of copy - Guidelines for copy writing - Layout and
story boards - Typography - Copy fitting - Photo Engraving - Advertising research
UNIT V
Advertising - Retail - National - Co-oprative - Political, International and Public
Service Advertising.
UNIT VI
Advertising Campaign - Advertising Vs Consumer behaviour -Sales Promotion -
Techniques of Sales Promotion - Sales promotion Vs. Advertising - Role of Creative
Strategies.
Unit VII
Brand Management: Concept; Decision; Elements and Brand Portfolio - Brand
Association: Brand Awareness; Identity; Image; Personality and Loyalty; Managing - Brand
Equity through Brand Loyalty; Measuring Brand Equity - Branding Strategies: Evaluation
of Brands; Perceived Quality; Brand Positioning and Repositioning; Brand Extension
Decisions
Reference Books:
1. George E. Belch and A. Belch: Advertising and Promotion, Tata McGraw Hil1.2008
2. Kazmi; Advertising and sales Promotion, Excel Books, 2008.
3. Chunawalla ;Foundation of Advertising: Theory and Practices, HPH,2008.
4. Chunawalla; sales Promotion and Advertising, HPH,2008.
5. Shimp; Advertising,Cengage Learning,2008.
6. Rathod: Advertising Management, Himalaya Publishing House.2008
7. Sherlekar: Marketing Management, Himalaya Publishing House.2008
8. William Arens; Contemporary Advertising, McGraw Hil1.2008
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261 -GLOBAL MARKETING
Rules for successful exporting. Preliminaries for starting Export Business, Registration of
Exporters, Sending I Exporting samples, Appointing Overseas Agents Obtaining a License
Factors influencing international pricing decisions- Uniform pricing Vis Market by market
pricing.
Financial and fiscal incentives provided by the Government and foreign exchange
facilities by the R.B.I. and EXIM Bank. Institutional support from Government, Semi Government
and Autonomous Organizations for Exporters. Obtaining export credit Insurance. Exchange rates,
Understanding foreign exchange rates and protection against their adverse movement.
UNIT VI
Labeling, Packaging, Packing and Marketing Goods For Orientation to GATT and
functions of W.T.O. - International Marketing Mix: International Market Research; Identifying
Foreign Market; Product Policy and Planning; Branding Pricing in International Market;
Distribution Planning & Strategy; Promotion; International Advertising.
Reference Books:
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FINANCIAL MANAGEMENT – SPECIALIZATION
230 - MANAGEMENT OF FUNDS AND ASSETS
Objectives
The major objective of this course is to help students to learn the var aspects of
funds and assets and their applications.
UNIT I
Meaning and Importance of Funds - Benefits of Effective Allocation of Funds Oar of
Misallocation - Organization of Funds Management and its Relationship with ( Functional Area of
the Enterprise - Role of Financial System as a Barometer of Bus Conditions.
UNIT II
UNIT III
Term Financing and Evaluation: Source of Long- Term Financing - Equity, Prefer Shares,
Debentures and Bonds. Funds Through Adaptation of Non-Banking Private Fin Concepts in the
Large Scale Organizations - Term Loan and Financial Institutions - Mi for Long term Securities in
India with Specific Reference to Stock Exchange.
UNIT IV
Lease Financing - An Overview - Forms of Lease Financing - Scale of Lease Back - Direct
Leasing - Service Leasing - Financial Leasing - Leveraged Leasing Potential Leasing as a means
of Financing - Leasing Decisions - Lease Financing in India.
UNIT V
Reference Books:
To familiarize students on the trends and prospects of the stock market and to focus
on technicalities of investment.
Concept and measurement of risk and return. Valuation of bonds and shares.
Fundamental Analysis - Economic analysis- Economy Cycle. Economic indicators and
economic forecasting.
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Growth Shares: Introduction - Meaning of Growth Important Characteristics of
Growth Shares - Suggestions.
Speculation in Shares: Introduction - Meaning of Speculation - Timing - Active
Shares - Reasons for Fluctuations in Prices - Speculative Moods of the Market - Short
selling and Long-Buying.
Bargain Hunting: Meaning of Bargain Hunting - Determining the Value Strategies
of the Bargain Hunter - Advantages.
UNIT VI SEBI
Reference Books:
1. Investment Analysis & Portfolio Management, Prasannachandra Tata Mcgraw Hill (Mar-
08)
2. Investment Analysis & Portfolio Management by Reilly, Thomson, Cengage Learning
3. Security Analysis & Portfolio Management, Fisher and Jordan, Perason
4. Dr.Preeti Singh; Investment Management, HPH,2008.
5. V.A.Avadhani; Security analysis and Portfolio management, HPH,2008.
6. Donald E. Fischer and Ronald J. Jordon: Security Analysis and Portfolio
Management Prentice Hall, 1990.
7. Frank K. Reilly: Investment Analysis and Portfolio Management,
Cengage Learning,2008.
To familiarise students with the financial system and its intricacies so as to focus
investment opportunities and their services.
UNIT I
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UNIT II
Retail financial services - personal finance, consumer finance, housing finance,
mortgage loans, Mutual Funds - Concept - Nature of Operations
UNIT III
Merchant Banking - Managing of Issues, Shares and Bonds, Issue management
intermediaries and procedures, Pre and post issue obligations, Mobilising of Fixed Deposits
- Inter Corporate Loans - International Finance.
UNIT IV
Stock Broking, Depositories, Custodial services Depository system, Securities
lending scheme
UNIT V
Other Financial Services - Leasing --Hire Purchase finance and consumer credit,
Consumer Finance, Factoring, Forfaiting, discounting, Venture Capital, Commercial Paper,
Credit Cards. Insurance services and products
UNIT VI
UNIT – VII
International Exchange: Foreign Exchange Market; Foreign Investment and its
Regulations; Accessing International Capital Markets
Reference Books:
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260 - INTERNATIONAL FINANCE
OBJECTIVES:
UNIT I
Scope for International Trade - International and Inter Regional Trade Factors Price
Equalization - Gain from International Trade. International Capital Budgeting: International
Portfolio Investment; Capital Budgeting for the Multinational Corporation; Cost of Capital
for Foreign Investments; Managing Political Risk - Multinational Working Capital
Management: Short-Term Financing; Financing Foreign Trade; Current Asset Management
for the Multinational; Multinational Financial System
UNIT II
An overview: Balance of Trade - Balance of Payments - Disequilibrium in the
Balance of Payments - Causes - Effects - Remedial Measures. An overview of International
financial markets, Exchange rate determination and forecasting
UNIT III
Free Trade Vs. Protection - Theory of Comparative Costs - Limitations. Tariff - Quota-
Relative Merits of Tariff and Quota - Tariff Fixation - Different Methods. Bilateral and
Multilateral Trade Agreements - Need for and Measure Taken. Problems of Economic Unions -
Free Trade Area - Gatt Discrimination in International Trade
UNIT IV
UNIT V
Foreign Exchange - International Economic Policy and Adjustment Mechanism Gold
Standard - Gold Points - Purchasing Power Parity Theory - Movements Exchange Rates - Multiple
Exchange Rates - R.B.I. and Exchange Control. International Liquidity Problem - I.M.F. -
L13.R.D. and Affiliates- Functions Euro Dollar Market.
UNIT VI
Trade Policy for Development - UNCTAD and Trade for Under Developed Countries.
Import - Export Procedure - Various Documents - Financing of Foreign Trade Risks in Foreign
Trade - Coverage.
Reference Books:
1. International Financial Management MadhuViji, Excell Books
2. P.G. Apte International Financial Management, TATA McGraw Hills, N.Delhi.
3. International Financial Management VK Bhalla, AnmolPublicaion
4. V.A.Avadhani; International Finance, HPH,2008.
5. Machiraju; International Financial management, HPH,2008.
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6. Meade - Economic Analysis and Policy.
7. Haber - Theory of International Trade.
8. Buckley. A, Multinational Finance, Prentice-Hall of India, New Delhi.
9. Mauriced. Levi, International Finance, McGraw Hill, NY
Shapro .S.C. Multinational Financial Management, Prentice- Hall, N Delhi.
OBJECTIVES:
This course enables the students to have an exposure of organization development its
changes, compensation management and other related issues.
UNIT I
Organizational Development - History of organization Development -Values-
Assumptions - Beliefs in Organization Development.
UNIT II
Theory' and management of Organizational Development - Foundations of
organizational Development - Managing of Organizational Development Process
Action Research and Organization Development.
UNIT III
Organization Developmental Interventions - Team Interventions - Inter Group
and Third Party Peacemaking Interventions - Comprehensive Interventions Structural
Interventions - Training Experiences.
UNIT IV
Key Considerations and Issues - Issues in Consultant - Client Relationships
System Ramifications - Power, Politics and Organizational Development - Research in
Organizational Development - The Future and Organizational Development.
UNIT V
Organizational Change - Evolution, Concept and Importance - Types of Changes
- Individual Group and Organizational Change.
UNIT VI
Dynamics of Resistance to Change - Implementation of Change, Methods and
Techniques of Overcoming Resistance to Change - Problems of Implementing Change -
Readiness for change.
Text book
Reference Books:
OBJECTIVE:
This course enables the students to have an exposure of organization development its
changes, compensation management and other related issues.
UNIT I
Concepts of training and development -Learning principles - Learning curve-Identifying
training needs - Types of training - Organisation for training Objectives, structure and functions of
Training Department - Execution of Training Programmes - Evaluation of Training Programmes.
Techniques of Training - Techniques of on-the-job training -Coaching - Apprenticeship - Job
rotation Job Instruction Training - Training by Supervisors Techniques of off-the-job Training,
Case Studies, Role Playing, 7Programmed Instruction, T -Group Training Simulations - Relative
Effectiveness of Training Techniques, Lecture, Conferences, Group Discussion. Human Resource
Development Concept - HRD at Macro and Micro levels Sub-systems of HRD - Role of HRD
function - concept of career - Career stages Career planning and Development - Need - Steps in
Career Planning and Development-Management and Organizational Roles in Career Development
- Career Development Actions and Programmes-Career Problems and Solutions-
Guidelines for Career Management.
UNIT-II
Concept of Management Development-Need and Importance of Management
Development - Management Development Process-Components of MD Programmes -
Requirements for the success of MD Programmes -Factors inhibiting Management Development -
Organisational Development Concept - Characteristics - Goals of O.D. Process. Leader centered
Techniques of Management Development: Lectures, coaching, Student centred Techniques: Case
Studies - Conferences - Workshops - Syndicate- Brain storming - Role Playing - Psycho drama -
Simulation - In basket Exercise – Sensitivity Training, Self-learning techniques: Planned reading -
Correspondence Courses - Programmed instructions - Audio Visual lessons - Manuals and Hand-
outs. On-the-job techniques: Coaching - counseling - job rotation - Assistant to position Rotation -
Under-study - Junior Board, Committee Assignments - Relative merits and limitations of M.D.
Techniques.
UNIT-III
Issues in Wage Determination - Components of Wage Payment - Relevant Legislations
Regarding Wages - Wage Determination at the Enterprise Level. Choosing a Job Evaluation
System - Problems in Implementing Job Evaluation Programme at Company Level - Conditions
for Successful Implementation of Job Evaluation Programme Drawing up a Wage Payment Plan
for a Proposed Plant- Wage Fixation through Adjudication, Wage Boards and Collective
Bargaining.
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UNIT IV
Removing Wage Disparities - Reorganising the Wage Structure in a Company-
Implementing a Job Evaluation Scheme - Job Evaluation for Plant Personnel- Job Evaluation for
Engineering. Technical and Professional Personnel
UNIT V
Administration and Control- Preparation of Pay Roll and Wage Calculations.
Fundamentals and Relational for Wage Incentives - Incentive Plans Individual and Group. Group
Incentives: Case Studies: (i) Bank Wiring Observation Room, (ii) British Coal Mine - Productivity
Bargaining - Indian Situation. Incentive for Supervisory and Managerial Personnel- profit Sharing
and Stock Ownership - Fringe Benefits.
UNIT VI
Managerial Remuneration: Fundamentals - Managerial Remuneration: Situation in India.
Managerial Remuneration: Boothalingam and Sachar Committee - Managerial Remuneration in
the Future.
Text book
Reference Books:
OBJECTIVE:
This course enables the students to have an exposure of organization development its
changes, compensation management and other related issues.
UNIT I
Introduction: Historical Dimensions of Labor and Employee Legislation in India including
the fillip from Indian Freedom Movement; Place of Tata Enterprise as a forerunner of Indian
Labor Welfare Legislation; Labor Protection and Welfare [social security and social justice] and
system of economic governance [open, regulated and controlled economies and globalize scenario;
International Labor Standards and India - Evolution and Track record
UNIT II
Indian Labor Statutes: Trade Union Act, Factories' Act, ID Act, and Industrial
Employment Act. - Provisions, Implementation Agencies, Reporting Processes and Procedures
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including a brief view on formats to be submitted to authorities; Experiences from implementation
of each of these Acts from employers', employees', government and society points of view and
from landmark judgments; New look at the labor law and needed labor reforms to be in tune with
market imperatives; Concept and Mechanics of Employment Standards and Employee Rights - An
Overview
UNIT III
Indian Labor Wage and Welfare Legislation: Wage and Bonus Legislation including equal
remuneration Act; Welfare oriented Acts including workmen's compensation Act, ESI, PF,
Maternity Benefits, and Gratuity - Provisions, Implementation Agencies, Reporting Processes and
Procedures including a brief view on formats to be submitted to authorities; Experiences from
implementation of each of these Acts from employers', employees', government and society points
of view and from landmark judgments; New look at the labor law and needed labor reforms to be
in tune with market imperatives.
UNIT IV
Employee Legislation in the emerging economy: The role of human capital in the
liberalized, private enterprise and global work environment; Distinction between organized and
unorganized labor is labor - legislative framework; Increasing Contract Labor and Related
Legislation; Experiences in organizing the unorganized labor - Illustrations from Kerala, Orissa,
Tamil Nadu, Karnataka, and Andhra Pradesh; Federal and State Legislative Efforts on unorganized
labor.
UNIT V
Emerging Dimensions: Quality of Life of workers [of all levels] and governance of
enterprises - Views on the role of labor legislation; Scope and Place of labor legislation for
knowledge bases organizations in the areas, including the BPO, KPO, Call Centers, Software
Design and Consulting; Gender Dimensions of Labor Laws;
UNIT VI
Industry Relations - Objectives, Causes and Measures for Employee Relations, Causes of
Industrial Disputes - Preventive and Settlement Machinery.
Text book
Reference Books:
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262 GLOBAL HUMAN RESOURCE MANAGEMENT
OBJECTIVE
To focus Global perspective of Human Resource Management, to know Global Business
and to learn trends in Global Human Resource Management.
UNIT I
Introduction- Evolution of International Business and Globalization - Internationalization-
International Human Resource Management - Definition - Difference between Domestic HRM and
IHRM - Variables that moderate differences between Domestic HRM and IHRM.
UNIT II
HR Challenges and Opportunities: National Differences Facing Operations - Domestic and
MNC Perspectives; Linkages among Countries; Stakeholders: Their Concerns and Actions;
Governance of Operations; Individual and Company Concerns; Ethical and Socially Responsible
Behaviour; Careers in International Business - Cultural Diversities - Hofstede's Model of four
cultural dimensions.
UNIT III
HR Policy Frame and Operations in a Global Setting: Distinctive Features of HR
Functions [Planning, Organizing, Directing and Control] and Operations [Manpower Plan to
Separation] in a Global Set-up and the related HR Practices such as staffing, skill and knowledge
development, incentive and compensation package; motivational systems, and Grievance Handling
- Reactive and Proactive Mechanisms.
UNIT IV
Managing cultural diversity -strategies for managing work force diversity - Concept of
Expatriates - Expatriates Failure - Repatriation - Global Human Resource Planning - Issues in
supply of International Human Resources.
UNIT V
Quality Performance in Knowledge Based Organizations: Technology - Behavioural and
Technical - for HRM - Cross Cultural Training - Pre-departure training challenges of International
Performance management - System of performance appraisal - Problems - Effective appraisal
system.
UNIT VI
International Industry Relations - Quality Circles - Trade Unions in MNCs - Peculiarities
of Global Strategic Management - MNC's business strategies - Shifts in industrialization -
Emerging Trends in IHRM.
Text book
Reference Books:
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