SIGNAGE AND DISPLAY IN HOSPITALS

GROUP -1
Dr. Nayyar Iqbal
Dr. Kalaivani
Ms. Fathima Mary Venkatesan Reviewed By :
Ms. Anandi M.R. Dr. Lallu Joseph
Mr. Kishore Kumar Dr. Ramesh Babu
Ms. Lavanya S Dr. Anuradha Pichumani
  What is signage?
Signage is generally defined as any kind of
graphic display intended to convey information to an
audience.

 Purpose ?

SIGNAGE AND 1. Advertising & Marketing

ITS PURPOSE 2. Entice customer
3. Recognition
4. Way navigation system
5. Health and safety information
6. Appearance
  Patients orientation
Why signage is  Patients and their relatives awareness
important for  Create positive experience for patients and families
through emotional memories that generates positive
Hospital ? emotions
 Convey an impression of high quality care
 STANDARD OBJECTIVE ELEMENT
AAC.1c The defined healthcare services are prominently displayed.
AAC- 9a Imaging services comply with legal and other requirements
AAC-11h Imaging signage are prominently displayed in all appropriate
locations

NABH COP-11b The organisation defines and displays whether high-risk obstetric
cases can be cared for or not.
STANDARDS HIC-5c Isolation/barrier nursing facilities are available
FOR SIGNAGE FMS- 2c There is internal and external sign postings in the organisation in a
language understood by the patient , families and community(fire
AND safety signage)

DISPLAYS FMS – 5a Documented procedures govern procurement , handling , storage

, distribution , usage and replenishment of medical gases. (Proper
signage is kept for used ,full, empty cylinders)

FMS- 6b The organisation has a documented safe-exit plan in case of fire

and non-fire emergencies.(The signage of fire exists shall be as per
the NBC)
 STANDARD OBJECTIVE ELEMENT

COP.12b The organisation defines and displays the scope of its

paediatric services.
NABH PRE.1a Patient and family rights and responsibilities are
STANDARDS documented and displayed
HIC.2c The organisation adheres to hand-hygiene guidelines (The
FOR SIGNAGE organisation could display the necessary instructions near
AND every handwashing Area)

DISPLAYS ROM.4a The leaders make public the vision, mission and values of the
organisation.
FMS.6 a The organisation has plans and provisions for early detection,
abatement and containment of fire, and non-fire
emergencies.
 • Consultation

Public Zone

Service zone
Patient Zone

Staff Zone
• Entrance • Medical
room
• Lobbies record • Utility spaces
• Treatment Department
• Adjacent room • Housekeeping
circulation • Administrativ aide spaces
• Minor OT e offices
• Vertical • CSSD
• Injection Room • Work Rooms • Electrical
lobbies
• Operation • Nurse spaces
• Pharmacy stations
Theatre • All Auxiliary
• Billing • Physician services
• Minor
ZONING OF • Spiritual
space
Procedure
Room •
spaces
Locker rooms
HOSPITAL • Conference • ICU’s
• Dressing
room
• Registration • HDU’s • Lounges
areas
• Post Operative • Conference
• Canteen,café, • Research
Florists and • IP wards
areas
Bookshop • OPD
• Insurance
• Waiting Area • Blood Bank section
• Casualty • Various
Counters
 TYPES
OF 1.INFORMATION
SIGNAGE
2.DIRECTION
SIGNAGE
3.STATUTORY
SIGNAGE
4.IDENTIFICATION
SIGNAGE

SIGNAGE • Scope of services

• Visiting Hours
• Navigation Line
• Way to
• Fire Signage as per
NBC(Part four)
• Various Desks
• Toilets
• List of Doctors departments • Radiation Safety • Room numbers
• Do not use Lift boards Signage as per • Floor designations
during Fire • Floor layout AERB norms
• Various
• Patient Rights and • Fire exit • Displaying License Departments
education • Way in • PC-PNDT signage • Drinking water
• Lists of Empaneled • Way out • Danger signage as • Canteen/Café
Government and • Way to Emergency per Electricity Act
• Equipment and
Private Insurance services drugs
lists
• Hand wash
technique
 • Hospital Name board • Various Desks
• Scope of services • Toilets
• Visiting Hours • Room numbers
• Emergency Services Board • Floor designations
• Services Provided • Various Departments
• List of Doctors • Drinking water
• Do not use Lift during Fire • Canteen/Café
• Patient Rights and education • Danger Electrical area
• •
Public Zone Lists of Empaneled Government and Private
Insurance lists •
Caution Spillage
Caution Wet floor
• Vision, Mission and Values • Display of Licenses
• Patient Feedback and complaint details
• Hospital Head Name
• Navigation Line
• Way to departments boards
• Floor layout
• Fire exit
• Way in
• Way out
• Way to Emergency services (Fire safety)
Public Zone
 • BMW Colours • Various Rooms Sign board
• Radiation Alert • Child abduction emergency numbers
• Hand wash technique • Emergency Contact numbers
• Medical Gas cylinder Signs • Nurse station Sign board
• Drugs and equipment's signage • Layout
• Visitors policy
• Fire safety signage
• Bed numbers
• Department name boards
• Drinking water
Patient Zone • Toilet
• High voltage alert
• Janitor room
• Statistics board
• Needle stick Injuries
• Customer complaint in Wards
• Storage Area sign board
Universally
accepted signs
 1.National Building Code 2.AERB

• Exit Signs shall be illuminated

• Wired to an independent electrical circuit
on an alternative source of supply.

Characteristics • The exit signs shall be green.

• All exit way marking signs should be
and flush with the wall and so designed that
no mechanical damage shall occur to
Requirements them due to moving of furniture or other
heavy equipment's
 The floor number to be displayed
  BILINGUAL
 PERMANENT
 LEGIBLE
Characteristics  TEXT : UPPER CASE /
CLEARLY VISIBLE
 PROPER COLOUR
CONTRAST
The Signage shall be
placed perpendicular to
the wall for instant Alignment of Text Colour selection
recognition.
  Visibility –Signs should be both clear of physical obstructions and designed
to be readable (i.e. good contrast, large font size, etc.)

 Flexibility –Signs should be able to accommodate changes to the hospital

layout throughout the hospital expansion.

A Few good &  Regular Audits – Can add signage and display in Maintenance and Facility
audits
important
Practices to  Ease of Use –Signage should be easy to use and accessible to all patients
follow and visitors, regardless of language ability and technical experience.

 Proper Amount of Information –Information provided should ease the

flow of traffic while getting people to their destinations quickly and easily.

 Appropriateness to Location –Signs should serve the needs of a user in a

specific location, with regards to traffic, and fit in with the surroundings, etc.
Thank you