e-Ticket Itinerary & Receipt
1033 / 30JUN2022
Passenger Name Ticket Number Booking Reference
SULAIMAN/MUHAMMADIQMAL M
1802333213248 96857973 (65IQAP)
R (KE52191945****)
Itinerary
From To Flight
KUL ICN KE 672
Kuala Lumpur(Kuala Lumpur Seoul/Incheon(Incheon)
Operated by KE
International Airport) 18JUL2022(MON) 07:05 (Local Time)
17JUL2022(SUN) 23:35 (Local Time) Terminal No : 2
Terminal No : M (KLIA Main Terminal)
Class : H (Economy) Status : OK (Confirmed) Seat number : 41B
Fare Basis : HLE0ZRSC Baggage : 1 Piece Validity : -17JAN2023
Aircraft Type : Boeing 787-9 Flight Duration : 06H 30M SKYPASS Miles : 2,867
From To Flight
ICN UBN KE 867
Seoul/Incheon(Incheon) Ulaanbaatar(Chinggis Khaan)
Operated by KE
18JUL2022(MON) 08:00 18JUL2022(MON) 10:40 (Local Time)
(Local Time) Terminal No : -
Terminal No : 2
Korean Air operates in Terminal 2 of Incheon Airport
Class : H (Economy) Status : OK (Confirmed) Seat number : 36G
Fare Basis : HLE0ZRSC Baggage : 1 Piece Validity : -17JAN2023
Aircraft Type : Airbus A330-300 Flight Duration : 03H 40M SKYPASS Miles : 1,230
From To Flight
UBN ICN KE 868
Ulaanbaatar(Chinggis Khaan) Seoul/Incheon(Incheon)
Operated by KE
21JUL2022(THU) 12:40 (Local Time) 21JUL2022(THU) 16:50 (Local Time)
Terminal No : - Terminal No : 2
Class : H (Economy) Status : OK (Confirmed) Seat number : 55B
Fare Basis : HLE0ZRSC Baggage : 1 Piece Validity : -17JAN2023
Aircraft Type : Airbus A330-300 Flight Duration : 03H 10M SKYPASS Miles : 1,230
From To Flight
ICN KUL KE 671
Seoul/Incheon(Incheon) Kuala Lumpur(Kuala Lumpur International
Operated by KE
22JUL2022(FRI) 16:20 (Local Time) Airport)
Terminal No : 2 22JUL2022(FRI) 21:55 (Local Time)
Terminal No : M (KLIA Main Terminal)
Korean Air operates in Terminal 2 of Incheon Airport
Class : H (Economy) Status : OK (Confirmed) Seat number : 54B
Fare Basis : HLE0ZRSC Baggage : 1 Piece Validity : -17JAN2023
Aircraft Type : Airbus A330-300 Flight Duration : 06H 35M SKYPASS Miles : 2,867
Schedules, aircraft type and cabin class (service class) maybe changed without prior notice. In addition, your pre-
assigned seat may be changed due to the change in aircraft or for other related reasons, so please be sure to reconfirm
the aircraft type and the seat number during check-in.
For discounted or free tickets, mileage may not be provided or mileage accrual may be different depending on the
booking class.
Ticket Fare Information
Fare Calculation KUL KE X/SEL KE ULN515.91KE X/SEL KE KUL515.91NUC1031.82END ROE4.361210
Fare Amount MYR 4,500.00 Ticket Issue Date
(Paid Amount MYR 4,500.00) 30JUN2022
Equivalent Fare Amount Ticket Issue Place
- 20393914
Taxes Form of Payment
MYR 296.00 CC VI************6176/****
Carrier Imposed Fees Companion Ticket No.
MYR 78.00 --
Service Fees Original Ticket Number
- -
Total Amount MYR 4,874.00 Exchanged Ticket Number
(Paid Amount MYR 4,874.00) -
* Taxes MYR 20.00G1 1.00H8 73.00MY 70.00BP 22.00J2 110.00MN
The BP Tax includes International PSC(Incheon/Gimpo Airport KRW 17,000, other airports KRW 12,000), Departure
Tax(KRW 10,000) and Global Disease Eradication Fund(KRW 1,000).
* Carrier Imposed Fees MYR 16.00YQ 62.00YR
Baggage Information
International free checked baggage allowance of Korean Air details
Type Piece(s) Weight(per each) Size(length + width + height)
First Class 3 32kg (70lb)
Prestige Class 2 32kg (70lb)
The sum of total dimensions should
1 23kg (50lb)
be under 158cm/62inch
Economy Class 2 ( * To or From America ) 23kg (50lb)
2 ( * Only To or From Brazil ) 32kg (70lb)
Infant & Child (International Flight)
Child : Same as Adult’s Free baggage allowance + one fully foldable stroller + one car seat (or bassinet)
Infant : An infant can bring one baggage up to 10kg(22lb) with the sum of three dimensions no more than
115cm(45in) + one fully foldable stroller + one car seat (or bassinet)
For extra piece / over-weight / over-size, all fees will be charged to each piece of baggage separately.
Free checked baggage allowance and excess baggage charges for relevant airlines can be checked on airlines' websites.
When connecting with other airlines or flying with a code share flight, the provision of other airline may apply in
accordance with the applicable standards.
Other Airlines (including codeshare flights) may charge baggage handling fee regardless of Free Baggage Allowance.
Please be sure to contact the airline in which you will check in and confirm the details.
Korean Air Carry-on Baggage Allowance
Seating Class Pieces Total Weight Size (width + depth +heights)
First
2 18kg/40lb Dimensions with Total sum of less
Prestige
than 115cm(45in)
Economy 1 + One Additional carry-on item(*) 10kg/22lb (*)
Additional carry-on item : Laptop, briefcase, handbag, etc. of small personal belongs
Code share partners may have different policies of carry-on baggage according to Operating Carriers.
Ticket Restriction
Ticket's Validity Kuala Lumpur - Seoul/Incheon : 17 January 2023
Seoul/Incheon - Ulaanbaatar : 17 January 2023
Ulaanbaatar - Seoul/Incheon : 17 January 2023
Seoul/Incheon - Kuala Lumpur : 17 January 2023
In case of entire unused ticket, The passenger should exchange it and use the first flight
coupon within 1 year from the first ticket issuance date. (Only If change rule is permitted)
Endorsement to This ticket cannot be transferred to another carrier.
other airlines
Rebooking Additional charge can occur due to Fare type/Validity/Booking Class/Boarding Date/Flight
Number and so on.
Reissue Ulaanbaatar - Kuala Lumpur : Reissue charge to be applied. (Service Charge MYR308.00,
Exchange Rate applied as per currency of payment)
Ulaanbaatar - Kuala Lumpur : Reissue charge to be applied. (Service Charge MYR308.00,
Exchange Rate applied as per currency of payment)
Service charge for reissuance will be applied for the change of each portion, reissuance is
only available within the same or a higher booking class.
However, even if one portion is changed which is results changes in fare,reservation class,
season,day, more restrictive regulations may apply.
Mileage Additional charge can occur due to Fare type/Validity/Booking Class and so on.
Accrual Rate Per Class on Korean Air Flights
P: 200%, F 165%, J 135%, C/D/I/R 125%, Z 100%, Y/W/B/M/S/H/E/K/L/U 100%, G 80%, Q/N/T
70%,
No Accrual A/O/X/50% or more discounted tickets (A: Award tickets and discounted ticket
using special fare conditions)
* As of Boarding Date 2023.1.1
F 200%, J 135%, C/D/I/R 125%, Z 100%, Y/W/B/M/S/H/E/K/L/U 100%, G 80%, Q/T 70%
No Accrual A/O/X/50% or more discounted tickets (A : Award tickets and discounted ticket
using special fare conditions)
No-show Penalty A no-show penalty will be imposed for no-show passengers who either do not cancel their
reservation prior to the scheduled time of departure or passengers who do not board their
flight after check-in has been completed. (Reissue and refund charges may apply separately
based on our regulation.)
Amount by Region
[Long Haul - America /Europe /Middle East /Oceania /Africa] : USD 120
[Medium Haul - Southeast Asia /Southwest Asia /Tashkent ] : USD 70
[Short Haul - Korea /Japan /China /Hong Kong /Taipei /Ulaanbaatar /Vladivostok /Irkutsk] :
USD 50
Routes include transfers at Incheon, as well as destinations to and from Korea.
USD 200 will be charged additionally to a passenger who cancels boarding after entering the
departure area.
No-show Penalty may be applied differently according to each country of origin.
Ticket Handling As of January 7, 2021,Ticket Handling Charge of KRW 30,000 (or in currency of origin) will be
Charge charged when purchasing or changing International Tickets, SKYPASS Award Tickets and Z
CLS Upgrade Award through Korean Air Service Center, City and Airport Offices. Please refer
to Notice on the website for details.
Refund Refund before departure : Refund penalty will be applied. (Penalty MYR440.00, Exchange Rate
of Refund Requested Date to be reapplied.)
Refund after departure : Refund penalty will be applied. (Penalty MYR440.00, Exchange Rate
of Refund Requested Date to be reapplied.)
Refund service charge will be collected separately even if the refund penalty is not applicable.
Refund service charge may differ depending on the ticket payment currency.
Refund Service Charge : KRW 30,000 / JPY 2,500 / CAD 35 / EUR 30 / IDR 430,000 / Other
Currency USD 30
* However, if a refund is received before 91 days of the first departure date of all unused
tickets originating from Korea the above Refund service charge will be waived. (Excluding
Bonus tickets and Group tickets)
Refund request must be made within 30 days from the expiration date of the ticket validity.
Reissued ticket may be liable for a penalty stated on itself or on the original ticket.
Refund should be requested by a registered holder of a ticket (a legal guardian for a minor).
For the information of necessary documents for 3rd party’s request on refund, please check
with the Korean Air Service Center, the Korean Air office, or the travel agency where the ticket
was purchased.
Upon request via the point of purchase the passengers will be entitled to a refund upon of
the taxes imposed by governments or other authorities or the airport operators
corresponding to the unused part of the ticket, unless they are not held by the airline or have
already been paid or must be paid, despite not being used, to these governments, authorities
or the airport operators.
Homepage purchased tickets are refundable on My trips page.
Q&A
Reissue?
Reservation change?
Refers to a ticket that is reissued due to a change of
Refers to the change of date and flight number within
carrier, flight number, booking class, segment
the same conditions (fare, validity period, booking
departure date, departure/arrival, connection, stopover,
class)
ticket validity period, etc.
Expense of ticket changes?
Ticket changes are subject to the terms and conditions of the ticket fare. For any change made on an outbound flight
(any change including date change, etc.), the ticket will be reissued after the exact fare/ and charges (including fuel
surcharges) on the date of change have been calculated. Therefore, the difference between the original payment and
the changed fare/ and charges as well as reissue charges may need to be paid additionally. When changing a
reservation, fares can vary according to the changes in flight number, boarding date, etc. Payment for fare amount
difference and reissue charge will be imposed in order to reissue the flight ticket. The reissue charge is
nonrefundable and can be imposed per bound. If the fare regulation does not permit reissuance, you will need to
purchase a new ticket after getting a refund for the original ticket (penalties or service charges may apply).
Reissuance to some special fare is not permitted.
Other Restriction
There may be other restriction to this ticket. For further explanation regarding ticket related issues, please check with
your ticket issuing agent or Korean Air
Notice
Please review the attached 'Legal Notice' section.
Please note that you are required to keep a printed copy of this itinerary & receipt with you throughout your journey, as it is
required for check-in and immigration purposes. The name on the passport must match the name of the passenger shown.
This Itinerary & Receipt is document provided for the sole purpose of confirming the details of information held in the e-Ticket.
Any and all alterations, falsifications and/or fabrications of the Itinerary & Receipt can be subject to punishment under the
applicable laws and the responsibility of all costs incurred by and damages to Korean Air and affected third parties.
Carriage and other services provided by the carrier are subject to conditions of carriage, which are hereby incorporated by
reference. These conditions may be obtained from the issuing carrier. Terms of Carriage and Legal Notice
Check-In
Check-in closing time is 1 hour prior to the scheduled departure time. Therefore, it is recommended for passengers to arrive at
the airport at least 2 hours before their departure.
If you reserve a seat in advance, then please be sure to check in one and a half hours prior to the scheduled departure time (1
hour for passengers flying on First and Prestige Class). You will not be guaranteed a reserved seat if you check in within the one
and a half hours period (1 hour for First and Prestige Class).
The Aviation Security Act of Republic of Korea requires that we check passenger’s passport and boarding pass at the boarding
gate.
Passengers are responsible for their travel documents (passport, visa or other entry permits) required for entering countries of
final destination or transit. Passengers might be refused to check-in if their travel document are not prepared, and Korean Air
will not be liable for any expenses incurred under the Passenger's Conditions of Carriage.
Foreign nationals who can enter Korea without a visa can enter Korea after applying/issuing K-ETA through www.k-eta.go.kr or
mobile app (K-ETA) up to 72 hours before departure.
Codeshare Flight
The fare may differ when purchased through the operating carrier.
Baggage provision of the operating carrier may apply in accordance with the applicable standards.
Codeshare Flight check-in must be done at terminal and check-in counter of the operating carrier. Please note that the closing
time for check in may vary according to the regulations of the operating carrier, so please check with the carrier for details.
In Case of KE marketing flight operated by DELTA departing from Brazil, You must be at the gate at least 45minutes before your
scheduled departure time for international travel.
All services provided on codeshare flights depend on the agreement made between both carriers but basically follow the rules
of the operating carrier. Some operating carriers may not provide services such as complimentary advance seat request, paid
seats preferred, bassinet, mileage upgrade, special meals, skypass benefit and web/mobile/kiosk check-in.
According to the rules of the operating carrier, passengers under the age of 15 without an adult guardian may be restricted
from boarding the flight. Please be sure to check with the airline service center.
Not Allowed to Bring / Restricted Dangerous goods
The carriage of hazardous materials aboard aircraft in your luggage or on your person is forbidden. ( a violation for the flights
from/to U.S.A can results in five years’ imprisonment and penalties of $250,000.00 or more by federal law). Hazardous
materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive
materials. (Example: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals.) There are special
exceptions for small quantities of medicinal and toilet articles carried in your luggage and certain smoking materials carried on
your person. For further information, contact the airline representatives.
Fragile or perishable items, cash, jewelry, securities or other valuable samples or business documents, personal medicines or
electronic goods(laptop computers, cameras, mobile phones, MP3 players , etc.) cannot be transported as checked baggage
Please carry these items with you at all times. If the items above should be transported as checked baggage, please contact our
staff. Please refer to Korean Air’s Conditions of Carriage regarding all the baggage-related matters including limitations of
liability.
Service Center
You may contact us in Korean, English, Chinese, Japanese or Local Language of the country you are staying in at a local call rate.
Please select the local number you are currently in.
Korea : 1588-2001 / 02-2656-2001
Japan : 0570-05-2001 , 06-6648-8201
China : 40065-88888, 0532-8378-7024
USA & Canada : (Toll-free)1-800-438-5000, (Text Telephone)1-888-898-5525
For Europe, Oceania/Guam, Southeast Asia/Southwest Asia, Russia/Mongolia/Central Asia, and the Middle East/Africa, please
click here to check the phone number for each country by region.
※ Phone numbers marked as “free” are covered by Korean Air. However, we inform you that free phone numbers are provided
only within the relevant country, and phone charges may be charged or connection may be restricted depending on the service
provider's policy (roaming service, prepaid plan, etc.) and the circumstances of the hotel.
Chatbot Service
Korean Air Chatbot can help you with booking a flight, selecting a seat in advance, checking your air mileage status, and FAQs
related to air travel.
Korean Air's chatbot is available on the Korean Air website, mobile web/App, KakaoTalk, and Facebook Messenger.
- Korean Air website & Mobile web/App : Click the floating button with the chatbot icon located at the bottom right corner
of the website Link
- KakaoTalk : Search "대한항공 챗봇" > Select "1:1 Chat" Link
- Facebook messenger : Search "Korean Air" > Select "Send Message" Link
If you need further assistance, our chatbot can connect you with a live chat agent.
- Chatbot & Live Chat service hours
24 hours a day
'MorningCalm', In-flight magazine of Korean Air
'MorningCalm' served over decades as the official in-flight magazine of Korean Air. Every issue offers a special theme, which
delves into the aspects of travel, culture, and lifestyle, presenting you with insights relevant to the present times. MorningCalm
magazines recently became even more user-friendly with digital versions that can be downloaded onto any of your mobile
devices.
- Digital Magazine Link
Legal Notice
If the passenger's journey involves an ultimate destination or stop in a country other than the country of departure the
Warsaw Convention or the Montreal Convention may be applicable and these Conventions govern and in most cases
limits the liability of carriers for death or personal injury and in respect of loss of or damage to baggage. See also notices
headed "Advice to International Passengers on Limitation of Liability" and "Notice of Baggage Liability Limitations".
Conditions of Contract
1. As used in this contract "Ticket" means this passenger ticket and baggage check, or this itinerary/ and receipt if applicable, in the
case of an electronic ticket, of which these conditions and the notices form part, "carriage" is equivalent to "transportation".
"carrier" means all air carriers that carry or undertake to carry the passenger or his baggage hereunder or perform any other
service incidental to such air carriage, "electronic ticket" means the Itinerary/ and Receipt issued by or on behalf of Carrier, the
Electronic Coupons and, if applicable, a boarding document; "Warsaw Convention" means the Convention for the Unification of
Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October 1929, or that Convention as mended at
The Hague, 28th September 1955, whichever may be applicable: "Montreal Convention" means the Convention for the
Unification of Certain Rules for International Carriage by Air signed at Montreal, 28 MAY 1999.
2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention or the
Montreal Convention unless such carriage is not "international carriage" as defined by that Convention.
3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier are subject to : (I)
provisions contained in this ticket, (II) applicable tariffs, (III) carrier’s conditions of carriage and related regulations which are
made part hereof (and are available on application at the offices of carrier), except in transportation between a place in the
United States or Canada and any place outside thereof to which tariffs in force in those countries apply.
4. Carrier’s name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier’s tariffs, conditions
of carriage, regulations or timetables ; carrier’s address shall be the airport of departure shown opposite the first abbreviation of
carrier’s name in the ticket ; the agreed stopping places are those places set forth in this ticket or as shown in carrier’s
timetables as scheduled stopping places on the passenger’s route ; carriage to be performed hereunder by several successive
carriers is regarded as a single operation.
5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its agent.
6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents,servant and representatives of
carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international
transportation, complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within 7 days
from receipt ; in case of delay, complaint must be made within 21 days from date the baggage was delivered. See tariffs or
conditions of carriage regarding non-international transportation.
8. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs,
conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of
carriage. Carrier may refuse transportation if the applicable fare has not been paid.
9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in
timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate
carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to
change without notice. Carrier assumes no responsibility for making connections.
10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at
airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
11. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.
Notice of Baggage Liability Limitations
Liability for loss, delay or damage to baggage is limited as follows unless a higher value is declared in advance and additional
charges are paid. For many international journeys, the Montreal Convention may apply with liability limits of 1,288 SDRs per
passenger for both checked and unchecked baggage. In some cases, where the Warsaw Convention applies to your journey, the
applicable liability limit is approximately US$9.07 per pound(US$20.00 per kilo) for checked baggage and US$400 per passenger for
unchecked baggage. For travel wholly between U.S. points, Federal Rules require any limit on an airline’s baggage liability to be at
least US$3,500 per passenger. Excess valuation may be declared on certain types of articles. Carriers assume no liability for fragile,
perishable or valuable articles. However, this limitation on liability for valuable articles does not apply to flights to or from the
United States. Further information may be obtained from the relevant carrier.
Advice to International Passengers on Limitation of Liability
Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure
are advised that the provisions of an international treaty (the Warsaw Convention, the 1999 Montreal Convention, or other treaty),
as well as a carrier’s own contract of carriage or tariff provisions, may be applicable to their entire journey, including any portion
entirely within the countries of departure and destination. The applicable treaty governs and may limit the liability of carriers to
passengers for death or personal injury, destruction or loss of, or damage to, baggage, and for delay of passengers and baggage.
Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by
any limitation of the carrier's liability under an international treaty. For further information please consult your airline or insurance
company representative.
Special Notices of Liability for Liability for Passengers on Korean Air Lines CO., LTD
With respect to international carriage performed by Korean Air, the applicable limit of liability for passenger’s death, wounding or
other bodily injury under the Warsaw Convention has been waived in accordance with the Conditions of Carriage of Korean Air.
However, Korean Air reserves the right to assert a defense under Article 20 (1) of the Convention for claims in excess of SDR
128,821. In accordance with EU Council Regulation 889/2002, Korean Air will make advance payment in case of passenger’s death,
wounding or other bodily injury occurred in the carriage to/from EU nations.
Overbooking of Flights
In order to minimize the effect of "no show" and to permit seats to be used by passengers who otherwise would not be able to
travel on a chosen flight, carriers may overbook flights. Whilst carriers make every effort to provide seats for which confirmed
reservations exist, seat availability is not absolutely guaranteed.
Denied Boarding By Overbooking
(This notice does not apply to tickets sold in the United States for transportation originating in the United States.) In those countries
where Denied Boarding Compensation regulations are in force, carriers operate compensation plans for passengers with confirmed
reservations who are denied boarding because of non-availability of seats caused by overbooking. Details of these plans are
available at the airlines’ offices.
Notice of Government Imposed Taxes, Fees and Charges
The price of this ticket may include taxes, fees and charges which are imposed on air transportation by government authorities.
These taxes, fees and charges, which may represent a significant portion of the cost of air travel, are either included in the fare, or
shown separately in the "Tax/ and Fee/ and charge" box(es) of this ticket. You may also be required to pay taxes, fees and charges
not already collected.
Booking Class
Booking classes are assigned according to the fare paid when purchasing a ticket. The booking class on the ticket must be the same
as the booking class in the PNR(Passenger Name Record). If the booking classes are different, the passenger holding such a ticket
may be denied boarding or subject to pay additional charge(s).
Reservation Cancellations - No Show
If travel plans change, please contact our office and our agents will reschedule flights. A no-show without prior notice may result in
the cancellation of the onward or return flight reservation.
Coupon Sequence
Flight coupons, or in the case of an electronic ticket, an electronic coupon, only must be used in sequence from the place of
departure as shown on the ticket. The ticket will not be honored and will lose its validity or be refunded if all the coupons are not
used in the sequence provided in the ticket.
Receipt
Passenger SULAIMAN/MUHAMMADIQMAL MR
Ticket No. 1802333213248 Itinerary KUL-ICN-UBN-ICN-KUL
Approval Date 30JUN2022 Booking Reference 96857973
Fare MYR 4,500.00 Taxes MYR 296.00
Carrier Imposed Fees MYR 78.00 Service Fees MYR 0.00
Total MYR 4,874.00
Card Type VI Form of Payment Credit Card
Card No. ************6176 Expiry Date ** / **
Installment 0 Month(s) Approval No. 909877
Merchant Name : Korean Air President : Keehong Woo and 1 other
Address : 260, Haneul-gil, Gangseo-gu, Seoul, Korea Business Registration No. : 110-81-14794
web site : http://www.koreanair.com
