B300G7 English Manual - 190103

B300
USER MANUAL
Rugged Mobile Computing Solution

January 2019
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Table of Contents
Chapter 1 Getting Started................................................................. 1
Getting the Computer Running ................................................ 2
Unpacking .............................................................................. 2
Using the Tether (Optional) .................................................. 3
Connecting to AC Power ....................................................... 4
Turning On and Off the Computer ...................................... 5
Taking a Look at the Computer ................................................ 7
Front Components ................................................................. 7
Rear Components .................................................................. 8
Right-Side Components ....................................................... 10
Left-Side Components ......................................................... 11
Top-open Components........................................................ 12
Bottom Components ........................................................... 14
Chapter 2 Operating Your Computer ............................................. 15
Using the Keyboard ................................................................. 16
Typewriter Keys ................................................................... 16
Cursor-Control Keys ............................................................. 16
Numeric Keypad................................................................... 17
Function Keys ....................................................................... 18
Fn Key ................................................................................... 18
Hot Keys ............................................................................... 18
Windows Keys ...................................................................... 20
Using the Touchpad ................................................................. 21
Configuring the Touchpad.................................................. 23
Using the Touchscreen (Optional) .......................................... 24
Using the DVD Drive ................................................................ 25
Inserting and Removing a Disc ........................................... 26
Using Network and Wireless Connections ............................. 27
Using the LAN ...................................................................... 27
Using the WLAN................................................................... 27
i
Using the Bluetooth Feature .............................................. 28
Using the WWAN Feature (Optional) ................................ 29
Using the Fingerprint Scanner (Optional) .............................. 32
Chapter 3 Managing Power ............................................................ 34
AC Adapter ............................................................................... 35
Battery Pack .............................................................................. 36
Charging the Battery Pack .................................................. 36
Initializing the Battery Pack ................................................ 37
Checking the Battery Level ................................................. 37
Battery Low Signals and Actions ........................................ 38
Replacing the Battery Pack ................................................. 38
Power-Saving Tips .................................................................... 40
Chapter 4 Expanding Your Computer ............................................ 41
Connecting Peripheral Devices ............................................... 42
Connecting a Display Monitor ............................................ 42
Connecting a Serial Device.................................................. 43
Connecting a USB Device .................................................... 43
Connecting Audio Devices .................................................. 44
Using Various Card Readers .................................................... 45
Using Smart Cards ................................................................ 45
Using PC Cards ..................................................................... 46
Using ExpressCards .............................................................. 47
Using Storage Cards ............................................................ 48
Changing or Replacing ............................................................ 49
System Memory Upgrade .................................................... 49
Replacing the Hard Disk Drive ............................................ 50
Installing a Secondary Battery Pack or Hard Disk Drive .... 51
Chapter 5 Using BIOS Setup ............................................................ 53
When and How to Use............................................................. 54
Menu Descriptions ................................................................... 55
Information Menu ............................................................... 55
Main Menu ........................................................................... 55
Advanced Menu ................................................................... 56
Security Menu ...................................................................... 58
Boot Menu ........................................................................... 59
Exit Menu ............................................................................. 59
Quick BIOS Settings.................................................................. 61
ii
Chapter 6 Using Getac Software .................................................... 62
G-Manager ............................................................................... 63
Chapter 7 Care and Maintenance ................................................... 64
Protecting the Computer......................................................... 65
Using an Anti-Virus Strategy............................................... 65
Using the Cable Lock ........................................................... 65
Taking Care of the Computer ................................................. 66
Location Guidelines ............................................................. 66
General Guidelines .............................................................. 67
Cleaning Guidelines ............................................................. 67
Battery Pack Guidelines....................................................... 68
Touchscreen Guidelines....................................................... 69
When Traveling ........................................................................ 70
Chapter 8 Troubleshooting ............................................................. 71
Preliminary Checklist................................................................ 72
Solving Common Problems...................................................... 73
Battery Problems ................................................................. 73
Bluetooth Problems ............................................................. 73
Display Problems .................................................................. 74
DVD Drive Problems ............................................................ 74
Hardware Device Problems ................................................. 75
Hard Disk Drive Problems.................................................... 75
Keyboard and Touchpad Problems .................................... 76
LAN Problems ....................................................................... 76
Power Management Problems ........................................... 77
Software Problems .............................................................. 77
Sound Problems ................................................................... 77
Startup Problems ................................................................. 78
WLAN Problems ................................................................... 78
Other Problems .................................................................... 80
Resetting the Computer .......................................................... 81
System Recovery ....................................................................... 82
Using Windows RE ............................................................... 82
Using Recovery Partition ..................................................... 83
Using the Driver Disc (Optional) ............................................. 84
Appendix A Specifications ................................................................. 85
Appendix B Regulatory Information ................................................. 87
On the Use of the System ........................................................ 88
iii
Class B Regulations .............................................................. 88
ANSI Warning....................................................................... 89
Safety Notices....................................................................... 90
On the Use of the RF Device.................................................... 93
USA and Canada Safety Requirements and Notices.......... 93
European Union CE Marking and Compliance Notices ..... 95
User Notification of Take-back Service................................... 97
ENERGY STAR 7.0 ..................................................................... 98
Battery Recycling .................................................................... 100
iv
Chapter 1
Getting Started
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
1
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
 B300 notebook computer

 AC adapter  Screen cleaning cloth
 AC power cord  Stylus*
 Tether*
 Battery pack
 Driver disc*
 Document(s)
* Optional
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
2
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by  below). Then, insert the other end through the first loop
(as indicated by  below) and pull it tight.
2. Insert the other loop end to the hook on the computer (as indicated by
 below). Then, insert the stylus end through the loop (as indicated by
 below) and pull it tight.
3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
NOTE:
 The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for
use when you install the battery pack and connect AC power to the
computer for the very first time.
 When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the computer for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
4
Turning On and Off the Computer
Turning On
1. Open the top cover by pushing on the cover latch () and lifting up the
cover (). You can tilt the cover forward or backward for optimal
viewing clarity.
2. Press the power button ( ). The Windows operating system should

start.
5
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off Click  Power  Shut down.
(Shutdown)
Sleep Use one of these methods:
 Press the power button.*
 Close the top cover.*
 Press Fn + F12.*
 Click  Power  Sleep.
Hibernate By default, this option is not shown in the Start menu. If
you want to use the feature, set up accordingly in Windows
settings.
* “Sleep” is the default result of the action. You can change what the
action does through Windows settings.
6
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for
water- and dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
Ref Component Description

 Top Cover Latch Locks the top cover.
 WWAN Antenna Should be pulled out for reception of mobile
telecommunications signals.
 Handle Provides a convenient way to carry the computer.
7
Rear Components

 Power Connector Connects the AC adapter.
 USB 3.0 Port Connects a USB device, such as a USB flash disk,
printer, digital camera, joystick, and more.
 WWAN Pass- Connects the external antenna for WWAN
through Connector connectivity.
(option) NOTE: Must be connected via a docking station.
 GPS Pass-through Connects the external antenna for GPS signal
Connector (option) reception.
NOTE: Must be connected via a docking station.
 Docking Connects to a docking station.
Connector Listed below are the model names of docking
stations for your computer.
– B300 OD
– Getac B300 Docking Station
– Getac B300 Cradle
 VGA Connector Connects an external display monitor.
 Serial Connector Connects a serial mouse or serial communication
device.
8
 Kensington Lock Locks the computer to a stationary object for
security.
CAUTION: Closing the cover in an incorrect manner will result in poor

sealing. As shown below, when closing the cover, you must firmly press the
two sides () of the release latch to make sure the latch () clicks into the
locked position.
9
Right-Side Components

 ExpressCard Accepts an ExpressCard for additional functions.
Slot
 SIM Card Slot Accepts a SIM card for models having the WWAN
(option) module.
NOTE: The slot still exists but cannot be used for
models without the WWAN module.
 SD Card Reader Accepts a Secure Digital (SD) card for removable
storage media.
 HDMI Connector Connects a HDMI monitor or TV set.
 Hard Disk Drive Inside is the hard disk drive.
 PC Card Slot Accepts a PC card for additional functions.
 USB 3.0 Port Connects a USB device, such as a USB flash disk,
printer, digital camera, joystick, and more.
 GPS Antenna Connects the external antenna for GPS signal
Connector reception.
 Audio Output Connects a set of headphones or external speakers
Connector with amplifier.
10
 Microphone Connects an external microphone.
Connector
RJ-45 Connector Connects the LAN cable.
Left-Side Components

 Battery Pack Supplies power to your computer when external
power is not connected.
 Smart Card Accepts a smart card for additional security feature.
Reader NOTE: On your computer, the Smart Card reader is a
part of the super multi drive module. If the super
multi drive module is replaced by a secondary battery
pack or hard disk drive, you cannot use the Smart Card
reader.
 Super Multi Accepts a compact disc for installing or loading

Drive software, accessing data, and playing music/video.
Can be replaced by a secondary hard disk drive or
battery pack (purchased separately).
11
Top-open Components

 LCD Screen Displays the output of the computer. May include
the optional touchscreen feature.
 Quick Buttons
P1 Toggles the “Blackout” mode on or off.
Brings up the ECO menu for selecting a power
profile when using battery power.
Toggles the sunlight-readable mode on or off.
12
Enables or disables light sensor.
 Power Button Turns the power on or off. (The default “off” state
is “Sleep mode.”)
 Stylus (option) Serves as the input device by tapping on the screen
to make selections and enter information.
 Touchpad Serves as the pointing device of the computer.
 Indicators Show the current status of the computer’s devices.
Hard Disk Blinks green when computer is accessing the hard
Drive / DVD disk or DVD drive.
Drive
Card Reader Blinks green when computer is accessing the
storage card.
Caps Lock Lights green when Caps Lock is on.
Num Lock Lights green when Num Lock is on.

Lights amber when the optional hard disk heater is
on.
 Microphone Receives sound and voice for the computer.
 Keyboard Serves as the data input device of the computer.
 Fingerprint Serves as the fingerprint verification, preventing
Scanner unauthorized access to your computer.
(option)
 Stereo Speaker Sends out sound and voice from the computer.
Indicators Show the current status of the computer’s devices.
Power Lights green when computer is on.
Blinks green when computer is on Sleep mode.
Battery Lights green when the battery is fully charged.
Charge Lights amber when the battery is being charged.
Blinks red when the battery’s capacity is below 10%.
13
Blinks amber when the battery is in an abnormal
condition.
RF (Radio Lights green when the RF radio of any RF feature
Frequency) (WLAN/Bluetooth/WWAN) is on.
NOTE: The hardware buttons (except the power button) can be re-defined
using G-Manager.
Bottom Components

 Memory Slots Inside are the memory slots for expanding the
memory size of your computer.
14
Chapter 2
Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.
CAUTION:
 Do not expose your skin to the computer when operating it in a very hot
or cold environment.
 The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the computer on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.
15
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
 Typewriter keys
 Cursor-control keys
 Numeric keys
 Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually used
for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you
know exactly where on your screen anything you type will appear. It can
take the form of a vertical or horizontal line, a block, or one of many other
shapes.
16
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num

Lock is on, the numeric keys are activated; meaning you can use these keys to
enter numerals.
NOTE:
 When the numeric keypad is activated and you need to type the English
letter in the keypad area, you can turn Num Lock off or you can press Fn
and then the letter without turning Num Lock off.
 Some software may not be able to use the numeric keypad on the
computer. If so, use the numeric keypad on an external keyboard
instead.
17
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. To perform a desired
function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
Key Description
Switches the keyboard backlight on and off (option).
Switches the RF (radio frequency) radio on and off.

When off, all wireless modules (such as WLAN, Bluetooth,
and WWAN) cannot be used. When on, individual settings
of the module work.
Switches the night vision feature on or off. The feature is
for viewing the display when using night vision goggles
(optional).
Decreases the sound volume.
18
Key Description
Increases the sound volume.
Switches the display output to the next choice if an

external display (either VGA or HDMI) is connected.
The hot keys are equivalent to Windows logo key + P.
Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
Decreases the LCD brightness.

The LCD still has 2 nits brightness when you reach the
lowest level.
Increases the LCD brightness.
Switches the touchscreen on or off (option).
Switches the touchpad off or on.
Switches the system sound output off (mute) or on.
Switches the display on or off.
Serves as the sleep button that you can define with

Windows’ Power Options.
19
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and Application key.
The Windows Logo key opens the Start menu and performs software-
specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click.
20
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing
so may damage the touchpad surface.
NOTE:
 You can press Fn+F9 to toggle the touchpad function on or off.
 For optimal performance of the touchpad, keep your fingers and the
pads clean and dry. When tapping on the pad, tap lightly. Do not use
excessive force.
The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on the
screen moves accordingly. When your finger reaches the edge of the pad,
simply relocate yourself by lifting the finger and placing it on the other side
of the pad.
21
Here are some common terms that you should know when using the
touchpad:
Term Action
Point Move your finger on the pad until the cursor points to
the selection on the screen.
Click Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Drag and Press and hold the left button, then move your finger
drop until you reach your destination (drag). Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into the
new location.
–or–
Gently tap twice on the pad and on the second tap, keep
your finger in contact with the pad. Then, move your
finger across the pad to drag the selected object to your
destination. When you lift your finger from the pad, the
selected object will drop into place.
Scroll To scroll is to move up and down or left and right in the
working area on the screen.
To move vertically, place your finger on the right or left
edge of the pad and slide your finger up and down along
the edge. To move horizontally, place your finger on the
top or bottom edge of the pad and slide your finger left
and right.
This function may not work for all applications.
TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad as an alternative method of pressing the left button will no longer
be valid.
22
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Settings  Devices  Mouse & touchpad.
23
Using the Touchscreen (Optional)
NOTE: You can press Fn+F8 to toggle the touchscreen function on or off.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use your finger
or the included stylus.
The touchscreen is a touch-sensitive device that allows you to navigate on

the screen without using a keyboard, touchpad, or mouse.
Use the included stylus to select objects on the screen. The stylus can be
stretched for better grip and handling.
The following table shows how you use the touchscreen to obtain equivalent
mouse functions.
Equivalent
Term/Action
Mouse Function
Tap: Touch the screen once. Click/Point
Double-tap: Touch the screen twice rapidly. Double-click
Tap and hold: Tap and hold until a popup menu Right-click
appears.
Drag: Hold the stylus (or finger) on the screen and drag Drag
across the screen until reaching your destination.
24
Using the DVD Drive
Your computer may come with a Super Multi drive. The drive can read from
and write to CD, DVD+, DVD- and DVD-RAM media.
CAUTION:
 When inserting a disc, do not use force.
 Make sure that the disc is correctly inserted into the tray, and then close
the tray.
 Do not leave the drive tray open. Also, avoid touching the lens in the
tray with your hand. If the lens becomes dirty, the drive may malfunction.
 Do not wipe the lens using materials with rough surface (such as paper
towel). Instead, use a cotton swab to gently wipe the lens.
FDA regulations require the following statement for all laser-based devices:
“Caution, Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.”
NOTE: The DVD drive is classified as a Class 1 laser product. This label is
located on the DVD drive.
NOTE: For DVD and Combo drives only.

This product incorporates copyright protection technology that is protected
by method claims of certain U.S. patents and other intellectual property
rights owned by Macrovision Corporation and other rights owners. Use of
this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.
25
Inserting and Removing a Disc
1. Turn on the computer.
2. Open the multi-purpose bay cover by sliding the release latch towards
the left.
3. Press the eject button and the DVD tray will slide out partially. Gently
pull on it until it is fully extended.
4. To insert a disc, place down the disc in the tray with its label facing up.
Slightly press the center of the disc until it clicks into place.
Eject button
To remove a disc, hold the disc by its outer edge and lift it up from the
tray.
5. Gently push the tray back into the drive.
6. Close the multi-purpose bay cover.
NOTE: In the unlikely event that you are unable to release the drive tray by
pressing the eject button, you can manually release the disc. (See “Optical
Drive Problems” in Chapter 8.)
26
Using Network and Wireless
Connections
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows you
to connect your computer to a network. It supports data transfer rate up to
1000 Mbps.
Using the WLAN

The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio

To turn on the WLAN radio:
Click  Settings  Network & Internet  Wi-Fi. Slide the Wi-Fi switch to
the On position.
To turn off the WLAN radio:

You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode. You can control the Airplane mode using one of the below methods.
 Press Fn+F1.
 Click  Settings  Network & Internet  Airplane mode.
27
Connecting to a Wireless Network
1. Make sure that the WLAN function is enabled (as described above).
2. Click the network icon in the lower right of the task bar.
3. In the list of available wireless networks, click a network, and then click
Connect.
4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
Using the Bluetooth Feature

The Bluetooth technology allows short-range wireless communications
between devices without requiring a cable connection. Data can be
transmitted through walls, pockets and briefcases as long as two devices are
within range.
Turning On/Off the Bluetooth Radio

To turn on the Bluetooth radio:
Click  Settings  Devices  Bluetooth. Slide the Bluetooth switch to
the On position.
To turn off the Bluetooth radio:

You can turn off the Bluetooth radio the same way you turn it on.
 Press Fn+F1.
28
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
3. Click  Settings  Devices Bluetooth.

4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect to,
you will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’
online Help.
Using the WWAN Feature (Optional)

A WWAN (Wireless Wide Area Network) uses mobile telecommunication
cellular network technologies to transfer data. The WWAN module of your
computer supports 3G and 4G LTE.
NOTE:
 The WWAN feature is available to selected countries only.
 Your model only supports data transmission, voice transmission is not
supported.
 When using the WWAN feature, pull out the WWAN antenna.
29
Installing a SIM Card
1. Turn off the computer and disconnect the AC adapter.
2. Locate the SIM card slot on the right side of the computer and open the
cover.
3. Unfasten one screw and remove the small plate that covers the SIM card
slot.
4. Insert the SIM card into the slot. Make sure the beveled corner on the
SIM card is facing towards the slot and that the golden contact area on
the card is facing downwards.
5. Close the cover.

NOTE: To remove the SIM card, push inward to release and slide the SIM
card out of the slot. You can use the small plate as a tool to push the SIM
card.
Turning On/Off the WWAN Radio

To turn on the WWAN radio:
Click  Settings  Network & Internet  Airplane mode. Slide the
Cellular switch to the On position.
To turn off the WWAN radio:

You can turn off the WWAN radio the same way you turn it on.
30
 Press Fn+F1.
Setting up a WWAN Connection

Click  Settings  Network & Internet  Cellular. (For detailed
information on cellular settings in Windows 10, see Microsoft Support
website.)
31
Using the Fingerprint Scanner
(Optional)
WARNING:
 To protect the fingerprint scanner, be sure to slide close the cover when
not using the fingerprint scanner.
 We shall not be liable for any loss or damage whatsoever resulting from
your use of the fingerprint scanner or neglect of fingerprint scanner use,
or any data loss resulting from such developments as fingerprint
authentication malfunctioning.
 It is not recommended that you use the fingerprint scanner in a below-
freezing temperature. The moisture on your finger can freeze to the
scanner’s metal surface when you touch it, resulting in a failed operation.
Besides, touching freezing metal with your finger can cause frostbite.
The fingerprint scanner provides a strong authentication mechanism based

on fingerprint recognition.
Locate and slide open the fingerprint scanner cover.
NOTE:
 You can enroll a fingerprint only after creating a password for the
Windows user account.
 The fingerprint logon process can take a while. This is because the
system has to check hardware devices and security configuration before
initiating the fingerprint scanner.
32
To enroll your fingerprint:
1. Click  Settings Accounts  Sign-in options.

2. On the right side under Fingerprint, click Set up.
3. Follow the onscreen instructions to complete.
33
Chapter 3
Managing Power
Your computer operates either on external AC power or on internal battery
power.
This chapter tells you how you can effectively manage power. To maintain
optimal battery performance, it is important that you use the battery in the
proper way.
34
AC Adapter
CAUTION:
 The AC adapter is designed for use with your computer only. Connecting
the AC adapter to another device can damage the adapter.
 The AC power cord supplied with your computer is for use in the country
where you purchased your computer. If you plan to go overseas with the
computer, consult your dealer for the appropriate power cord.
 When you disconnect the AC adapter, disconnect from the electrical outlet
first and then from the computer. A reverse procedure may damage the
AC adapter or computer.
 When unplugging the connector, always hold the plug head. Never pull
on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC

(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.
35
Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.
NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.
Charging the Battery Pack

NOTE:
 Charging will not start if the battery’s temperature is below 0 °C (32 °F)
or above 40 °C (104 °F).
 The charging process will stop when the battery’s temperature gets
above 60 °C (140 °F). The Battery Charge Indicator turns off in this state.
Once the battery’s temperature drops within the safe range, charging
will automatically resume with the Battery Charge Indicator glowing
amber.
 During charging, do not disconnect the AC adapter before the battery
has been fully charged; otherwise you will get a prematurely charged
battery.
To charge the battery pack, connect the AC adapter to the computer and an
electrical outlet. The Battery Charge Indicator ( ) on the computer glows
amber to indicate that charging is in progress. You are advised to keep the
computer power off while the battery is being charged. When the battery is
fully charged, the Battery Charge Indicator lights green.
It takes approximately 3.5~4.5 hours to fully charge the battery when the
computer is off and 4~6 hours when the computer is on and in an idle state.
CAUTION: After the computer has been fully recharged, do not immediately
disconnect and reconnect the AC adapter to charge it again. Doing so may
damage the battery.
NOTE: The battery level may automatically lessen due to the self-discharge
process, even when the battery pack is fully charged. This happens no
matter if the battery pack is installed in the computer.
36
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than expected.
Initializing is the process of fully charging, discharging, and then charging. It
can take several hours.
A “Battery Recalibration” tool is provided for this purpose. Use the
G-Manager program to find the tool. (See “G-Manager” in Chapter 6.)
Checking the Battery Level

NOTE: Any battery level indication is an estimated result. The actual operating
time can be different from the estimated time, depending on how you are
using the computer.
The operating time of a fully charged battery pack depends on how you are
using the computer. When your applications often access peripherals, you
will experience a shorter operating time.
By Operating System
You can find the battery icon on the Windows taskbar (lower-right corner).
The icon shows the approximate battery level.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
computer and you want to know the battery charge, you can press the
push-button to see the number of LEDs that light up. Each LED represents
20% charge.
Push-button
37
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of the battery.
Battery Icon Battery Level Description

Discharging The icon shows the charge remaining in
10-percent increments until the charge reaches
the low-battery level.
Low The battery charge has reached the low-
battery level.
Critically The battery charge has reached the critical
low battery level. By default, Windows will display
a notification and put your computer into
Hibernation.
When the battery is low, the computer’s Battery Charge Indicator ( ) also
blinks red to alert you to take actions.
Always respond to low-battery by connecting the AC adapter, placing your
computer in Hibernation mode, or turning off the computer.
Replacing the Battery Pack

CAUTION:
 There is danger of explosion if the battery is incorrectly replaced.
Replace the battery only with the computer manufacturer’s optional
battery packs. Discard used batteries according to the dealer’s
instructions.
 Do not attempt to disassemble the battery pack.
1. Turn off the computer and disconnect the AC adapter.

2. Locate the battery compartment on the left side of the computer.
3. Slide the cover lock to the left () and then lift the release latch () to
open the compartment cover.
38
4. Pull the ribbon strip and slide the battery pack out of the compartment.
5. With the ribbon strip facing outward, insert the new battery pack all the
way into the compartment.
6. Close the cover, press the release latch downward to engage, and then
slide the lock towards the right to secure the cover.
39
Power-Saving Tips
Aside from enabling your computer’s power saving mode, you can do your
part to maximize the battery’s operating time by following these
suggestions.
 Do not disable Power Management.
 Decrease the LCD brightness to the lowest comfortable level.
 Shorten the length of time before Windows turn off the display.
 When not using a connected device, disconnect it.
 Remove the card (such as PC card, ExpressCard, and Smart Card) if not
using it.
 Turn off the wireless radio if you are not using the wireless module (such
as WLAN, Bluetooth, or WWAN).
 Turn off the computer when you are not using it.
40
Chapter 4
Expanding Your
Computer
You can expand the capabilities of your computer by connecting other
peripheral devices.
When using a device, be sure to read the instructions accompanying the
device together with the relevant section in this chapter.
41
Connecting Peripheral Devices
Connecting a Display Monitor
If you want the benefits of a larger display screen with higher resolution,
you can connect an external display monitor to your computer
Your computer supports a VGA connector and a HDMI connector. HDMI
(High-Definition Multimedia Interface) is an audio/video interface that
transmits uncompressed digital data and therefore delivers true HD quality.
Follow this procedure to connect an external monitor:
1. Turn off the computer.
2. Depending on the type of your monitor, plug the monitor’s signal
connector to the computer’s VGA or HDMI connector.
VGA
HDMI
3. Plug one end of the monitor’s power cord into the power socket on the
monitor and the other end to an electrical outlet.
4. To use the monitor, turn on the monitor before turning on the
computer.
42
5. The connected device should respond by default. If not, you can switch
the display output by pressing the Fn+F5 hot keys. (You can also change
the display through Windows Control Panel.)
CAUTION: Do not disconnect the external monitor while the computer is in

the Sleep mode or Hibernation mode. If no external monitor is connected
when the computer resumes, the LCD might not display properly.
Connecting a Serial Device

Your computer has two serial ports for connecting a serial device such as a
serial mouse or serial communication device (modem).
NOTE: Portable modems that derive power through the serial port cannot
be used with the computer. Instead, use a modem that is powered by its
own internal battery or external AC power.
Connecting a USB Device

Your computer has three USB 3.0 port for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse.
43
Connecting Audio Devices
For higher audio quality, you can send or receive sound through external
audio devices.
 Audio Output Connector (green) can be connected to speakers,

headphones, or earphone set.
 Microphone Connector (pink) can be connected to an external
microphone for recording voice or sound.
NOTE:
 After connecting an external audio device, make sure that you specify
the use of the correct audio device in Windows.
 When using the external speakers/headphones or microphone, you
cannot use the internal one.
44
Using Various Card Readers
Using Smart Cards
NOTE: On your computer, the Smart Card reader is a part of the super multi
drive module. If the super multi drive module is replaced by a secondary
battery pack or hard disk drive, you cannot use the Smart Card reader.
With an embedded microcontroller, smart cards have the unique ability to

store large amounts of data, carry out their own on-card functions (e.g.,
encryption and mutual authentication), and interact intelligently with a
smart card reader.
To insert a smart card:
1. Locate the smart card slot on the left of the computer and open the
cover.
2. Slide the smart card, with its label and embedded computer chip facing
up into the slot.
Chip
To remove a smart card:

1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.
3. Close the cover.
45
Using PC Cards
NOTE:
 Some PC cards require additional system resources. Before using such PC
card, you may have to free other system resources for the PC card.
 Although some PC cards can be inserted and removed without turning
off the computer, you cannot remove or install PC cards during Sleep
mode.
Your computer has one PC card slot which supports type II card and CardBus
specifications.
To insert a PC card:
1. Locate the PC card slot on the right side of the computer and open the
cover.
2. Slide the PC card, with its label facing up, into the slot until the eject
button pops out.
Eject button
To remove a PC card:
1. Double-click the Safely Remove Hardware icon found on the Windows

taskbar and the Safely Remove Hardware window appears on screen.
2. Select (highlight) the PC card from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
5. Close the cover.
46
Using ExpressCards
Your computer has an ExpressCard slot.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm
(ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very
extensive range of applications including memory, wired and wireless
communication cards, and security devices.
To insert an ExpressCard:
1. Locate the ExpressCard slot on the right side of the computer and open
the cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.
To remove an ExpressCard:
1. Double-click the Safely Remove Hardware icon found on the Windows

taskbar and the Safely Remove Hardware window appears on screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
5. Close the cover.
47
Using Storage Cards
NOTE: You can use only storage cards. Your Card Reader does not support
cards with I/O (input/output) functions such as a wireless network card or
Bluetooth card.
Your computer has a storage card reader. The card reader is a small drive for
reading from and writing to removable storage cards (or called memory
cards). The reader supports SD (Secure Digital) cards.
To insert a storage card:
1. Locate the SD card reader on the right side of the computer and open
the cover.
2. Align the card with its connector pointing to the slot and its label facing
down. Slide the card into the slot until it reaches the end.
3. Windows will detect the card and assign it a drive name.

To remove a storage card:
1. Open File Explorer and click Computer.
2. Right-click the drive with the card and select Eject.
3. Slightly push the card to release and then pull it out of the slot.
4. Close the cover.
48
Changing or Replacing
System Memory Upgrade
You can upgrade your computer by expanding system memory.
CAUTION:
 It is not recommended that you buy and install RAM modules by yourself.
If you want to expand system memory, please ask Getac service center to
install DRAM modules for you so that full compatibility can be guaranteed.
 RAM modules are extremely sensitive to static electricity. There are cases
where static electricity generated by the human body has adversely
affected such modules. When inserting or removing a RAM module, do
not touch the terminals or internal components, insert objects other
than the module, or allow foreign particles to enter. Doing so has been
known to cause damage, fire, or electrical shock.
To install the RAM module:

1. Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Carefully place the computer upside down.
3. Remove the six screws to open the compartment cover.
49
4. To install the RAM module, match the module's notched part with the
socket's projected part and firmly insert the module into the socket at a
20-degree angle (). Then push down until the retaining clips lock the
module into position ().
CAUTION: If the RAM module is difficult to insert or difficult to push down,

do not force it. Check once more to ensure that the module is positioned
correctly.
5. Close the compartment cover and secure with six screws.

6. Replace the battery pack.
Replacing the Hard Disk Drive

1. Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Locate the hard disk drive compartment on the right side of the
computer. Slide the cover lock to the left () and then lift the release
latch () to open the compartment cover.
3. Pull the strip and slide the hard disk drive out of the slot.
50
4. With the strip facing outward, insert the new hard disk drive all the way
into the slot.
5. Close the cover, press the release latch downward to engage, and then
slide the lock towards the right to secure the cover.
6. Replace the battery pack.
Installing a Secondary Battery Pack or Hard

Disk Drive
You can purchase a secondary battery pack or hard disk drive to be installed
in the multi-purpose bay.
1. Make sure that system power is off.
2. Open the multi-purpose bay cover by sliding the release latch towards
the left.
3. Press upward the release latch () and pull the ribbon strip () to slide
the existing device out of the bay.
51
NOTE: The position of the release latch and ribbon strip varies with the
device. Only one example is shown here.
4. With the ribbon strip facing outward, insert the new device all the way
into the media bay.
5. Close the multi-purpose bay cover.

CAUTION: When closing the cover, make sure the ribbon strip does not get
in the way. If you leave the ribbon strip jammed between the cover’s edge
and the computer, the cover will lose its sealing capability.
52
Chapter 5
Using BIOS Setup

BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called firmware,
that translates instructions from other layers of software into instructions
that the computer hardware can understand. The BIOS settings are needed
by your computer to identify the types of installed devices and establish
special features.
This chapter tells you how to use the BIOS Setup Utility.
53
When and How to Use
You need to run BIOS Setup Utility when:
 You see an error message on the screen requesting you to run BIOS
Setup Utility.
 You want to restore the factory default BIOS settings.
 You want to modify some specific settings according to the hardware.
 You want to modify some specific settings to optimize the system
performance.
To run BIOS Setup Utility:
1. Click  Settings  Update & security  Recovery. Under Advanced

startup, click Restart now. In the boot options menu, click Troubleshoot
 Advanced options  UEFI Firmware Settings. Click Restart.
2. The BIOS Setup Utility main screen appears.
In general, you can use the arrow keys to move around and + / – keys to
change the setup values. Keyboard information can be found at the
bottom of the screen.
NOTE:
 The actual setting items on your model may differ from those described
in this chapter.
 The availability of some setting items depends on the Windows version
your computer is running.
54
Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.
NOTE: The “Asset Tag” information appears when you have entered the
asset number for this computer using the asset management program. The
program is provided in the Asset tag folder of the Driver disc.
Main Menu
The Main menu contains the various system settings.
 System Date sets the system date.
 System Time sets the system time.
 Boot Priority determines the first device that the system boots from.
Select Legacy First or UEFI First according to your needs.
 Legacy USB Support enables or disables the system’s support for Legacy
USB.
 CSM Support enables or disables CSM (Compatibility Support Mode).
You can set this item to Yes for backward compatibility with legacy BIOS
services.
 PXE Boot sets the PXE boot to UEFI or Legacy. PXE (Preboot eXecution
Environment) is an environment to boot computers using a network
interface independently of data storage devices or installed operating
systems.
 Internal Numlock sets if the Num Lock function of the built-in keyboard
can work. When set to Enabled, you can press Fn + Num LK to activate
the numeric keypad, which is embedded in the typewriter keys. When set
to Disabled, Num Lock does not work. In this case, you can still press Fn +
a letter key to enter a number.
55
Advanced Menu
The Advanced menu contains the advanced settings.
 CD/DVD Auto Power Control sets if power to the CD/DVD drive is
controlled for energy saving. When set to ZPODD (Zero Power Optical
Disc Drive), power will not be supplied to the drive when there is no
CD/DVD in the drive. When set to ODD Door, power will not be supplied
to the drive when there is no CD/DVD in the drive and the protective
door of the drive is closed.
 Wake Up Capability specifies events for waking up the system from S3
(Sleep) state.
Any-key Wake Up From S3 allows any key to wake up the system from S3
(Sleep) state.
USB Wake-Up From S3 allow a USB device activity to wake up the system
from S3 (Sleep) state.
 System Policy sets the system performance. When set to Performance,
the CPU always runs at full speed. When set to Balance, the CPU speed
changes according to the current workload, therefore balancing
between performance and power consumption.
 AC Initiation sets if connecting AC power will automatically start or
resume the system.
 Active Management Technology Support (This item appears only on
models supporting vPro.)
Intel AMT Support enables or disables Intel® Active Management
Technology BIOS extension execution. AMT allows the system
administrator to access an AMT featured computer remotely.
Intel AMT Setup Prompt determines whether the prompt for entering
Intel AMT Setup appears or not during POST.
 Virtualization Technology Setup sets Virtualization Technology
parameters.
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for
processor virtualization. When enabled, a VMM (Virtual Machine
Monitor) can utilize the additional hardware virtualization capabilities
provided by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel®
56
Virtualization Technology for Directed I/O). When enabled, VT-d helps
enhance Intel platforms for efficient virtualization of I/O devices.
 Graphic Setup sets graphics related options.
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics
memory for use by the internal graphics device.
NOTE: Graphic Setup parameters apply to the internal graphics device only.
 Device Configuration enables or disables several hardware components.

The items available for setting depend on your model.
 Recovery Partition allows you to restore your Windows 10 system to the
factory default state by using the “recovery partition” feature. Recovery
partition is a portion of your hard disk drive that is set aside by the
manufacturer to hold the original image of your system.
WARNING:
 Using this feature will reinstall Windows to your system and configure it
to the system’s factory default settings. All data on the hard disk drive
will be lost.
 Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
 Windows RE launches Windows Recovery Environment. Windows RE

(Windows Recovery Environment) is a recovery environment that
provides recovery, repair, and troubleshooting tools in Windows 10.
57
Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.
NOTE:
 You can set the user password only when the supervisor password has
been set.
 If both the administrator and user passwords are set, you can enter any
of them for starting up the system and/or entering BIOS Setup.
However, the user password only allows you to view/change the settings
of certain items.
 A password setting is applied right after it is confirmed. To cancel a
password, leave the password empty by pressing the Enter key.
 Set Supervisor/User Password sets the supervisor/user password. You can

set the supervisor/user password to be required for starting up the
system and/or entering BIOS Setup.
 Strong Password enables or disables strong password. When enabled,
the password you set must contain at least one upper-case letter, one
lower-case letter, and one digit.
 Password Configuration sets the minimum password length. Enter the
number in the input field and select [Yes]. The number should be
between 4 and 64.
 Password on Boot allows you to enable or disable the entering of
password for booting up your system.
 Secure Boot Configuration You can access this item only after setting the
Supervisor Password.
Secure Boot enables or disables Secure Boot. Secure Boot is a feature
that helps prevent unauthorized firmware, operating systems, or UEFI
drivers from running at boot time.
Delete all Security Boot Keys deletes all secure boot variables.
Restore Factory Defaults resets secure boot variables to manufacturing
defaults.
58
 Set HDD 0 User Password sets the password for locking the Primary
Master hard disk drive. After setting a password, the hard disk drive can
only be unlocked by the password no matter where it is installed.
 Security Freeze Lock enables or disables the “Security Freeze Lock”
function. This function is only applicable to SATA drives in AHCI mode. It
prevents attacks on the SATA drive by freezing the security state of the
drive at POST and also when the system resumes from S3.
 TPM Setup Menu
TPM Support enables or disables TPM (Trusted Platform Module) support.
TPM (Trusted Platform Module) is a component on your computer’s
mainboard that is specifically designed to enhance platform security by
providing a protected space for key operations and other security critical
tasks.
Change TPM Status allows you to select between No Change and Clear.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
Press the arrow key to select a device on the boot order list and then press
+/– key to change the order of the selected device.
The [X] sign after a device name means the device is included in the search.
To exclude a device from the search, move to the [X] sign of the device and
press Enter.
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing
with your settings, you must save and exit so that the changes can take
effect.
 Exit Saving Changes saves the changes you have made and exits BIOS
Setup Utility.
 Exit Discarding Changes exits BIOS Setup Utility without saving the
changes you have made.
59
 Load Setup Defaults loads the factory default values for all the items.
 Discard Changes restores the previous values for all the items.
 Saves Changes saves the changes you have made.
60
Quick BIOS Settings
During POST, you can quickly access specific BIOS settings using the hot keys
as described below.
Keys Functions
F10 Opens the Boot menu where you can specify the device to
boot from.
F12 Enables LAN boot.
Ctrl + P Opens Intel® ME setup (MEBx) menu where you can change
the Intel® Management Engine settings for the computer.
NOTE: The MEBx is intended for use by advanced users.
Making changes in the MEBx configuration program can cause
system problems. The MEBx configuration should only be
changed from default settings to address a specific need.
61
Chapter 6
Using Getac Software

Getac software includes application programs for specific computer
components and utility programs for overall management.
This chapter briefly introduces the programs.
62
G-Manager
G-Manager allows you to view, manage, and configure several system
functions and features. The G-Manager home menu presents four
categories. Select a category name to open it.
For detailed information, see the program’s online help. Select About 
About  Help.
63
Chapter 7
Care and Maintenance

Taking good care of your computer will ensure a trouble-free operation and
reduce the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting, storing,
cleaning, and traveling.
64
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.
Using an Anti-Virus Strategy

You can install a virus-detecting program to monitor potential viruses that
could damage your files.
Using the Cable Lock

You can use a Kensington-type cable lock to protect your computer against
theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to secure
the lock. Store the key in a safe place.
65
Taking Care of the Computer
Location Guidelines
 For optimal performance, use the computer where the recommended
temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating
temperature depending on product specifications.)
 Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust. Using the computer in extreme environments for long periods can
result in product deterioration and a shortened product life.
 Operating in an environment with metallic dust is not allowed.
 Place the computer on a flat and steady surface. Do not stand the
computer on its side or store it in an upside-down position. A strong
impact by dropping or hitting may damage the computer.
 Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other similar
surface. Otherwise, overheating may occur that results in damage to the
computer.
 As the computer can become very hot during operation, keep it away
from objects that are vulnerable to heat.
 Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
 Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause condensation
inside the unit, which may damage the storage media.
66
General Guidelines
 Do not expose your skin to the computer when operating it in a very hot
or cold environment.
 Do not place heavy objects on top of the computer when it is closed as
this may damage the display.
 Do not move the computer simply by grasping the display screen.
 To avoid damaging the screen, do not touch it with any sharp object.
 LCD image sticking occurs when a fixed pattern is displayed on the
screen for a prolonged period of time. You can avoid the problem by
limiting the amount of static content on the display. It is recommended
that you use a screen saver or turn off the display when it is not in use.
 To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management.
Cleaning Guidelines
 Never clean the computer with its power on.
 Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.
 Gently wipe the display with a soft, lint-free cloth.
 Dust or grease on the touchpad can affect its sensitivity. Clean the pad by
using adhesive tape to remove the dust and grease on its surface.
 If water or liquid is split onto the computer, wipe it dry and clean when
possible. Though your computer is water-proof, do not leave the
computer wet when you can dry it.
 If the computer gets wet where the temperature is 0°C (32°F) or below,
freeze damage may occur. Make sure to dry the wet computer.
67
Battery Pack Guidelines
 Recharge the battery pack when it is nearly discharged. When recharging,
make sure that the battery pack is fully charged. Doing so may avoid
harm to the battery pack.
 The battery pack is a consumable product and the following conditions
will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing in high temperature condition
 To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.
 Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature

range. A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition. Also, charging will not start if the
battery pack is not within the allowed temperature range.
 It is recommended that you do not charge the battery pack more than
once a day.
 It is recommended that you charge the battery pack with the computer’s
power off.
 To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30 % ~ 40 % charge
remaining.
 Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
– avoid installing or removing the battery pack when the computer is in
Sleep mode. Abruptly removing the battery pack may cause loss of
data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly
affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
68
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
 When using battery power in an extremely low temperature environment,
you may experience shortened operating time and incorrect battery level
reading. This phenomenon comes from the chemical characteristics of
batteries. The appropriate operating temperature for the battery is -10 °C
~ 50 °C (14 °F ~ 122 °F).
 Do not leave the battery pack in storage for more than six months
without recharging it.
Touchscreen Guidelines
 Use the finger or the included stylus on the display. Using a sharp or
metallic object other than your finger or stylus may cause scratches and
damage the display, thereby causing errors.
 Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it. Not
using a soft cloth may cause damage to the special protective coating on
the touchscreen surface.
 Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
 Do not use excessive force on the display. Avoid placing objects on top of
the display as this may cause the glass to break thereby damaging the
display.
 In low and high temperatures (below 5 oC / 41 °F and above 60 oC / 140 °F),

the touchscreen may have a slower response time or register the touch in
the wrong location. It will go back to normal after returning to room
temperature.
 When there is noticeable discrepancy in the operation of the touchscreen
function (wrong location on intended operation or improper display
resolution), refer to the Windows online Help for instructions on
recalibrating the touchscreen display.
69
When Traveling
 Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added precaution,
bring along an extra copy of your important data.
 Make sure that the battery pack is fully charged.
 Make sure that the computer is turned off and the top cover is securely
closed.
 Make sure that all the connector covers are closed completely to ensure
the waterproof integrity.
 Do not leave objects in between the keyboard and closed display.
 Disconnect the AC adapter from the computer and take it with you. Use
the AC adapter as the power source and as a battery-charger.
 Hand-carry the computer. Do not check it in as luggage.
 If you need to leave the computer in the car, put it in the trunk of the car
to avoid exposing the computer to excessive heat.
 When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device you
set your bags on). Avoid the magnetic detector (the device you walk
through) or the magnetic wand (the handheld device used by security
personnel).
 If you plan to travel abroad with your computer, consult your dealer for
the appropriate AC power cord for use in your country of destination.
70
Chapter 8
Troubleshooting
Computer problems can be caused by hardware, software, or both. When
you encounter any problem, it might be a typical problem that can easily be
solved.
This chapter tells you what actions to take when solving common computer
problems.
71
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
 Try to isolate which part of the computer is causing the problem.
 Make sure that you turn on all peripheral devices before turning on the
computer.
 If an external device has a problem, make sure that the cable
connections are correct and secure.
 Make sure that the configuration information is properly set in the BIOS
Setup program.
 Make sure that all the device drivers are correctly installed.
 Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions
are useful to the service personnel when you need to consult one for
assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
72
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
 Make sure that the AC adapter is properly connected.
 Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
 If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
 Make sure that the battery pack is installed correctly.
 Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.

 If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
 The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.
 Make sure that both devices have activated Bluetooth feature.
 Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.
 Make sure that the other device is not in “Hidden” mode.
73
 Make sure that both devices are compatible.
Display Problems
Nothing appears on the screen.
 During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
 The brightness level might be too low. Increase brightness.
 The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F5 hot key or change the display
through the Display Settings Properties.
The characters on the screen are dim.

 Adjust the brightness and/or contrast.
The display brightness cannot be increased.

 As a protection, the display brightness will be fixed at a low level when
the surrounding temperature is too high or too low. It is not a
malfunction in this situation.
Bad dots appear on the display at all times.

 A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as a
LCD defect.
DVD Drive Problems

The DVD drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label
facing up.
 Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
 Make sure that the computer supports the disc or the files contained.
74
You cannot eject a disc.
 The disc is not properly seated in the drive. Manually release the disc by
inserting a small rod, such as a straightened paperclip, into the drive’s
manual eject hole and pushing firmly to release the tray.
Hardware Device Problems

The computer does not recognize a newly installed device.
 The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.
 Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
 Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)
 Check the cables or power cords for correct connections.
 For an external device that has its own power switch, make sure that the
power is turned on.
Hard Disk Drive Problems

The hard disk drive error message appears on the screen.
 The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.

 The data files stored on the hard disk drive may be fragmented.
Defragment the drive. (See Windows online help for instructions.).
75
The hard disk drive in-use indicator glows without blinking.
 The data files stored on the hard disk drive may be fragmented.
Defragment the drive. (See Windows online help for instructions.).
Keyboard and Touchpad Problems

The keyboard does not respond.
 Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.

 Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it. Wait for the keyboard to air
dry before using the computer again.
The touchpad does not work, or the pointer is difficult to control

with the touchpad.
 Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
 Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.
76
Power Management Problems
The computer does not enter Sleep or Hibernation mode
automatically.
 If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.
 Make sure that the Sleep or Hibernation time-out is enabled.
The computer does not enter Sleep or Hibernation mode

immediately.
 If the computer is performing an operation, it normally waits for the
operation to finish.
The computer does not resume from Sleep or Hibernation mode.

 The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.
Software Problems
An application program does not work correctly.
 Make sure that the software is correctly installed.
 If an error message appears on the screen, consult the software
program’s documentation for further information.
 If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)
Sound Problems
No sound is produced.
 Make sure that the volume control is not set too low.
 Make sure that the computer is not in Sleep mode.
77
 If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.

 Make sure that the volume control is not set too high or too low. In most
cases, a high setting can cause the audio electronics to distort the sound.
The sound system does not record.

 Adjust the playback or recording sound levels.
Startup Problems
When you turn on the computer, it does not seem to respond.
 Make sure that either the AC adapter is connected or the battery has
power.
 For models with the “HDD preheat” feature: When turning on the
computer in an extremely low temperature environment, the computer
will heat up the hard disk before starting up. The Num Lock indicator
glows amber to indicate the heater is on. Wait till the heating is finished.
However, if external AC power is not available and the remaining
battery power is too low for the heating to complete, the computer may
not start up. In case the computer fails to start up, turn off the computer
and leave it in room temperature for about an hour before trying to turn
it on again.
When you turn on the computer, it stops after POST.

 Restart your computer.
WLAN Problems
I cannot use the WLAN feature.
 Make sure that the WLAN feature is turned on.
78
Transmission quality is poor.
 Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.
 Check if there is high interference around the environment and solve the
problem as described next.
Radio interference exists.

 Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.
 Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.
 Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.

 Make sure that the WLAN feature is turned on.
 Make sure that the SSID setting is the same for every WLAN device in the
network.
 Your computer is not recognizing changes. Restart the computer.
 Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when

Infrastructure mode is configured.
 Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.
 If the operating radio channel is in poor quality, change the Access Point
and all the wireless station(s) within the BSSID to another radio channel.
 Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
 Make sure that your computer is configured with the same security
option (encryption) to the Access Point.
79
 Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.
 Reconfigure and reset the Access Point.
I cannot access the network.

 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.
 You have moved out of range of the network.
 Turn off power management.
Other Problems
The date/time is incorrect.
 Correct the date and time via the operating system or BIOS Setup
program.
 After you have performed everything as described above and still have
the incorrect date and time every time you turn on the computer, the
RTC (Real-Time Clock) battery is at the end of its life. Call an authorized
dealer to replace the RTC battery.
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Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an
error occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart”
function of the operating system, reset the computer
Reset the computer by any of these methods:
 Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen
where you can select actions including Restart.
 If the above action does not work, press and hold the power button for
more than 5 seconds to force the system to turn off. Then turn on the
power again.
81
System Recovery
Using Windows RE
Windows 10 has a recovery environment (Windows RE) that provides
recovery, repair, and troubleshooting tools. The tools are referred to as
Advanced Startup Options. You can access these options by selecting 
Settings  Update & security. There are several choices:
 System Restore
This option allows you to restore Windows to an earlier point in time if
you have created a restore point.
 Recover from a drive
If you have created a recovery drive on Windows 10, you can use the
recovery drive to reinstall Windows.
 Reset this PC
This option allows you to reinstall Windows with or without keeping
your files.
See Microsoft website for more information.
NOTE:
 If you are in a situation where your computer won’t boot into Windows,
you can access the Advanced Startup Options by running the BIOS Setup
Utility and selecting Advanced  Windows RE.
 System recovery for Windows 10 typically will take several hours to
complete.
82
Using Recovery Partition
When necessary, you can restore your Windows 10 system to the factory
default state by using the “recovery partition” feature. Recovery partition is
a portion of your hard disk drive that is set aside by the manufacturer to
hold the original image of your system.
WARNING:
 Using this feature will reinstall Windows to your system and configure it
to the system’s factory default settings. All data on the hard disk drive
will be lost.
 Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
To restore your system to the factory default state:

1. Connect the AC adapter.
2. Run BIOS Setup Utility. Select Advanced  Recovery Partition. (See
Chapter 5 for more information.)
3. Follow the onscreen instructions to complete the process.
83
Using the Driver Disc (Optional)
NOTE: You can download the latest drivers and utilities from Getac website
at http://www.getac.com  Support.
The Driver disc contains drivers and utilities required for specific hardware in
your computer.
Since your computer comes with drivers and utilities pre-installed, you
normally do not need to use the Driver disc. In case you want to manually
install Windows, you will have to install the drivers and utilities one by one
after installing Windows.
To manually install drivers and utilities:
1. Start up the computer.
2. Insert the Driver disc. Make sure you use the disc that matches the
Windows version of your computer.
3. The autorun program should automatically start. You will see the
installation menu. Click NEXT to go to the next page if there is more
than one.
4. To install a driver or utility, just click the particular button and follow the
onscreen instructions to complete the installation.
84
Appendix A
Specifications
NOTE: Specifications are subject to change without any prior notice.
Parts Specifications
CPU Kabylake Platform
- Intel® Core™ i7-8550U Processor, 1.8GHz, up to 3.7GHz, 8M cache
- Intel® Core™ i5-8250U Processor, 1.6GHz, up to 3.4GHz, 6M cache
- Option: Intel® Core™ i7-8650U vPro™ Processor, 1.9GHz, up to
3.9GHz, 8M cache
- Option: Intel® Core™ i5-8350U vPro™ Processor, 1.7GHz, up to
3.6GHz, 6M cache
BIOS UEFI, TPM, vPro, NIST, Computrace, HDD Security Erasure, fingerprint
security, self-diagnostics, SmartCard security, Asset Tag
RAM (system) DDR4 SO-DIMM sockets for 4GB/8GB 2400MHz
Display Panel 13.3-inch (4:3) TFT LCD, resolution up to 1024×768 XGA, with light
sensor, supporting dimmer mode, blackout mode, and night vision
Can come with one of the below options:
− Sunlight-readable (1400 nits) touchscreen
− Standard brightness (700 nits) screen with protection glass
Video Intel® UHD Graphics 620
controller
Audio Features Azalia interface, 2 channel analog output, internal microphone
Speaker 1.5 watt (8 ohm) stereo × 2
Microphone Integrated microphone
Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn
(Function) key and Windows keys, with backlight (option)
Pointing device Glide touchpad with 2 buttons, scroll bar, capacitive type
Storage Hard disk SATA III interface, 500GB
device drive
Option: 256GB SSD (solid-state disk)
DVD drive SATA interface, Super-Multi DVD drive
85
Parts Specifications
Card slots SecureDigital card
PCMCIA CardBus Type II
ExpressCard/54
Smart Card
I/O ports USB 3.0 x 3, serial (RS-232) × 2, VGA, HDMI, RJ-45, headphone out,
microphone, docking (80 pin)
LAN Intel® Gigabit i219-LM (vPro) LAN 10/100/1000 Mbps
Wireless LAN and Intel Wireless AC 8265 - 2x2 802.11 ac WiFi + Bluetooth 4.2 combo
Bluetooth module
GPS (option) GPS module, GPS pass-through
WWAN (option) WCDMA/HSDPA/LTE, external accessible SIM card slot, WWAN
pass-through
Security Kensington lock
TPM 2.0
Fingerprint scanner (option)
Smart Card Reader
Power AC adapter Universal AC adapter 90 W; input: 100∼240 V, output: 19 V
Battery Li-ion smart battery 9-cell, 8100 mAH or 8700 mAH (option), 10.8 Vdc
Dimension (W×D) 303.5×298×60 mm (11.9×11.7×2.36 inch) with handle
Weight 3.5 kg (7.7 lb)
86
Appendix B
Regulatory
Information
This appendix provides regulatory statements and safety notices on your
computer.
NOTE: Marking labels located on the exterior of your computer indicate the
regulations that your model complies with. Please check the marking labels
and refer to the corresponding statements in this appendix. Some notices
apply to specific models only.
87
On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
Company name: Getac USA
Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA
Phone: 949-681-2900
88
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du
Règlement Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
ANSI Warning
Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical
Equipment for use in Class 1, Division 2, Group A, B, C, and D.
Maximum ambient temperature: -25°C∼55°C; Temperature code: T5
 WARNING: To prevent ignition of a hazardous atmosphere, batteries
must only be changed or charged in an area known to be non-hazardous.
 EXPLOSION HARZARD WARNING: External connections/hubs through the
connectors as mentioned (USB connector, Ethernet connector, phone
connector, video port, serial port, power supply connector, microphone
jack, headphones jack, and buttons/switches) and super multi DVD/combo
drive are not to be used in a hazardous location.
 Power adapter shall not be used in hazardous locations.
89
Safety Notices
About the Battery
If the battery is mishandled, it may cause fire, smoke or an explosion and the
battery’s functionality will be seriously damaged. The safety instructions
listed below must be followed.
Danger
 Do not immerse the battery with liquid such as water, sea water or soda.
 Do not charge/discharge or place the battery in high-temperature (more
than 80 °C / 176 °F) locations, such as near a fire, heater, in a car in direct
sunlight, etc.
 Do not use unauthorized chargers.
 Do not force a reverse-charge or a reverse-connection.
 Do not connect the battery with AC plug (outlet) or car plugs.
 Do not adapt the battery to unspecified applications.
 Do not short circuit the battery.
 Do not drop or subject the battery to impacts.
 Do not penetrate with a nail or strike with a hammer.
 Do not directly solder the battery.
 Do not disassemble the battery.
Warning
 Keep the battery away from infants.
 Stop using the battery if there are noticeable abnormalities such as
abnormal smell, heat, deformities, or discoloration.
 Stop charging if the charging process cannot be finished.
 In case of a leaking battery, keep the battery away from flames and do
not touch it.
90
 Pack the battery tightly during transport.
Caution
 Do not use the battery where static electricity (more than 100V) exists
that might damage the protection circuit of the battery.
 When children are using the system, parents or adults must ensure that
they are using the system and battery correctly.
 Keep the battery away from flammable materials during charging and
discharging.
 In case lead wires or metal objects come out from the battery, you must
seal and insulate them completely.
Caution Texts Concerning Lithium Batteries

DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det
brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme
batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp
eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera
använt batteri enligt fabrikantens instruktion.
FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda
paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer's
instructions.
91
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen
gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un
type équivalent recommandé par le constructeur. Mettre au rebut les
batteries usagées conformément aux instructions du fabricant.
Attention (for USA Users)

The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
About the AC Adapter

 Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.
 Do not use the adapter in a high moisture environment. Never touch the
adapter when your hands or feet are wet.
 Allow adequate ventilation around the adapter when using it to operate
the device or charge the battery. Do not cover the AC adapter with
paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.
 Connect the adapter to a proper power source. The voltage requirements
are found on the product case and/or packaging.
 Do not use the adapter if the cord becomes damaged.
 Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
92
On the Use of the RF Device
USA and Canada Safety Requirements and
Notices
IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements,
the antenna used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Radio Frequency Interference Requirements and SAR

This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio
frequency energy produced by this device is well below the maximum
exposure allowed by the Federal Communications Commission (FCC).
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
The FCC limits are designed to provide reasonable protection against harmful
interference when the equipment is installed and used in accordance with
the instruction manual and operated in a commercial environment. However,
there is no guarantee that interference will not occur in a particular
commercial installation, or if operated in a residential area.
If harmful interference with radio or television reception occurs when the
device is turned on, the user must correct the situation at the user’s own
93
expense. The user is encouraged to try one or more of the following
corrective measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
CAUTION: The Part 15 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by the manufacturer could void the
user’s authority to operate this device.
Canada Radio Frequency Interference Requirements

To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet
d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des
fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son
antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
94
European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 2014/53/EU.
Danish
Dette produkt er i overensstemmelse med det europæiske direktiv
2014/53/EU.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief
2014/53/EU.
Finnish
Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne
2014/53/EU.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
2014/53/EU.
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 2014/53/EU.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer
2014/53/EU.
Italian
Questo prodotto è conforme alla Direttiva Europea 2014/53/EU.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
2014/53/EU.
95
Portuguese
Este produto cumpre com as normas da Diretiva Européia 2014/53/EU.
Spanish
Este producto cumple con las normas del Directivo Europeo 2014/53/EU.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU.
Notices
CE Max power:
WLAN 2.4G: 16.5 dBm
WLAN 5G: 17.14 dBm
BT: 9.9 dBm
WWAN: 31.73 dBm
The device is restricted to indoor use only when operating in the 5150 to
5350 MHz frequency range.
AT BE BG HR CY CZ DK
EE FI FR DE EL HU IE
IT LV LT LU MT NL PL
PT RO SK SI ES SE UK
Waste Electrical and Electronic Equipment (WEEE)

This symbol means that according to local laws and regulations
your product and/or its battery shall be disposed of separately
from household waste. When this product reaches its end of
life, take it to a collection point designated by local authorities.
Proper recycling of your product will protect human health
and the environment.
96
User Notification of Take-back
Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use
solutions to recycle your Getac-brand products for free. Getac understands
the institutional customers will likely be recycling multiple items at once and
as such. Getac wants to make the recycling process for these larger shipments
as streamlined as possible. Getac works with recycling vendors with the
highest standards for protecting our environment, ensuring worker safety,
and complying with global environmental laws. Our commitment to recycling
our old equipment grows out of our work to protect the environment in
many ways.
Please see the product type below for information on Getac product, battery
and packaging recycling in USA.
 For Product Recycling:
Your portable Getac products contain hazardous materials. While they
pose no risk to you during normal use, they should never be disposed
with other wastes. Getac provides a free take-back service for recycling
your Getac products. Our electronics recycler will provide competitive
bids for recycling non-Getac products as well.
 For Battery Recycling:
The batteries used to power your portable Getac products contain
hazardous materials. While they pose no risk to you during normal use,
they should never be disposed with other wastes. Getac provides a free
take-back service for recycling your batteries from Getac products.
 For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products
carefully, to balance the requirements of shipping the product to you
safely while minimizing the amount of material used. The materials used
in our packaging are designed to be recycled locally.
If you have the above for recycling, please visit our website
https://us.getac.com/aboutgetac/environment.html
97
ENERGY STAR 7.0
ENERGY STAR® is a government program that offers businesses and consumers

energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from
http://www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined
that this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers
without enabled power management features.
Earning the ENERGY STAR®

 When every home office is powered by equipment that has earned the
ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
 If left inactive, ENERGY STAR® qualified computers enter a low-power
mode and may use 15 watts or less. New chip technologies make power
management features more reliable, dependable, and user-friendly than
even just a few years ago.
 Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
 Businesses that use ENERGY STAR® enabled office equipment may realize
additional savings on air conditioning and maintenance.
98
 Over its lifetime, ENERGY STAR® qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
 Power management (“sleep settings”) on computers and monitors can
result in much savings annually.
Remember, saving energy prevents pollution

Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy way
to reduce air pollution. By using less energy, these products help lower
consumers’ utility bills, and prevent greenhouse gas emissions.
Getac Product Compliance

All Getac products with ENERGY STAR® logo comply with the ENERGY STAR®
standard, and the power management feature is enabled by default. As
recommended by the ENERGY STAR® program for optimal energy savings,
the computer is automatically set to sleep after 15 minutes (in battery mode)
and 30 minutes (in AC mode) of user inactivity. To wake up the computer,
press the power button.
If you want to configure power management settings such as inactivity time
and ways to initiate/end Sleep mode, go to Power Options by right-clicking
the battery icon on the Windows taskbar and then selecting Power Options
in the pop-up menu.
Please visit http://www.energystar.gov/powermanagement for detail
information on power management and its benefits to the environment.
NOTE: The notebook models with hard disk drive(s) do not comply with
ENERGY STAR®.
99
Battery Recycling
For the U.S. and Canada only:
To recycle the battery, please go to the RBRC Call2Recycle website or use the
Call2Recycle Helpline at 800-822-8837.
Call2Recycle® is a product stewardship program providing no-cost battery
and cellphone recycling solutions across the U.S. and Canada. Operated by
Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the
program is funded by battery and product manufacturers committed to
responsible recycling. See more at: http://www.call2recycle.org
100

B300G7 English Manual - 190103

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B300

Rugged Mobile Computing Solution

 B300 notebook computer

 AC power cord  Stylus*

2. Press the power button ( ). The Windows operating system should

Ref Component Description

Ref Component Description

CAUTION: Closing the cover in an incorrect manner will result in poor

Ref Component Description

Ref Component Description

 Super Multi Accepts a compact disc for installing or loading

Ref Component Description

Num Lock Lights green when Num Lock is on.

Ref Component Description

Numeric keys facilitate entering of numbers and calculations. When Num

Switches the RF (radio frequency) radio on and off.

Switches the display output to the next choice if an

LCD + External display (Duplicate)

LCD + External display (Extend)

External display only

Decreases the LCD brightness.

Switches the touchscreen on or off (option).

Switches the touchpad off or on.

Switches the system sound output off (mute) or on.

Switches the display on or off.

Serves as the sleep button that you can define with

The touchscreen is a touch-sensitive device that allows you to navigate on

NOTE: For DVD and Combo drives only.

Using the WLAN

Turning On/Off the WLAN Radio

To turn off the WLAN radio:

 Click  Settings  Network & Internet  Airplane mode.

Using the Bluetooth Feature

Turning On/Off the Bluetooth Radio

To turn off the Bluetooth radio:

 Click  Settings  Network & Internet  Airplane mode.

3. Click  Settings  Devices Bluetooth.

Using the WWAN Feature (Optional)

5. Close the cover.

Turning On/Off the WWAN Radio

To turn off the WWAN radio:

 Click  Settings  Network & Internet  Airplane mode.

Setting up a WWAN Connection

The fingerprint scanner provides a strong authentication mechanism based

1. Click  Settings Accounts  Sign-in options.

The AC adapter serves as a converter from AC (Alternating Current) to DC

Charging the Battery Pack

Checking the Battery Level

Battery Icon Battery Level Description

Replacing the Battery Pack

1. Turn off the computer and disconnect the AC adapter.

CAUTION: Do not disconnect the external monitor while the computer is in

Connecting a Serial Device

Connecting a USB Device

 Audio Output Connector (green) can be connected to speakers,

With an embedded microcontroller, smart cards have the unique ability to

To remove a smart card: