Job Description

I. JOB DETAILS
Job Title Area Manager ( Nursing)
Reporting Manager Chief Nursing Officer
II. JOB PURPOSE
To ensure smooth nursing care services in the facility and assist Chief Nursing Officer in managing operations.
 To effectively interface with patients/ attendants/ physicians and service
user area heads.
 To demonstrate ability to design and implement systems and process
improvements.
 To demonstrate ability to drive prompt, safe & efficient Nursing Care.
 To plan and deploy nursing staff for optimum utilization.
 To ensure implementation of policies, rules & regulations of the
Institution.
 To disseminate evidence based practices & current trends & focuses on
quality improvement measures.
 To determines KRAs and Performance Plan of the Nursing department.
 To ensure effective Performance management System in place.
 To identify training needs, design programs and ensure compliance.
Core Responsibilities
 To ensure career planning, retention and motivation of nursing staff.
 To plan, provision and utilize nursing manpower & material requirements.
 To be well groomed, punctual and adhere to company policies and
practices.
 To have complete orientation of iHIS, ERP, QMS and OSL system of
Hospital
 To have complete Awareness about Disaster Management Programme
(DMP) of the hospital.
 To Comply with the service quality Process, environmental &
occupational issues & policies of the respective area
 To Comply with patient safety policy
 To ensure safe utilization of equipments and proper waste disposal
system.
 Service Excellence
 Team Player
 Adequate domain knowledge
Core Competencies  Proactive
 Technical Competencies
 Demonstrated nursing skills
 Computer literate
III. KEY PERFORMANCE INDICATORS
 B.Sc (Nursing)/ GNM from BNC recognized institution preferably with 10+
yrs. experience.
Minimum Qualifications
 (Physical requirement – As per the policy Employee should clear the Pre
Employee Check Up)
 Strong domain knowledge
 iHIS, ERP, QMS and OSL system of Hospital
Technical Competencies
 Clinical Excellence
 Administrative skills
 Team Player
 Eye for detail
 Delegation
Behavioral/Leadership
 Alertness + prompt in response + action.
Competencies
 Motivational skills
 Caring & Empathetic
 Problem Solving
 Nursing Audit Score >= 85%.
 Patient positive feedback >= 85%.
Key Performance Indicators
 Adherence to training process & 90% compliance with training Man-days.
(Accountability)
 At least 75% of position in and above Charge Nurse level to be filled from
within.
Organizational Relationships External
 Patients & their relatives
 Vendor Staff
  Members of other institutions
Internal
 Chief Nursing Officer
 DCNO
 Unit Supervisor
 Consultants/ Clinical coordinator/ H.O.Ds
 Nurse Educator/ Infection Control Nurse
 Dietician
 Biomedical Engineer
 CSSD
 Staff nurses’
VII. PERSONAL ATTRIBUTES:
• Ability to assume higher responsibilities and larger manpower/ volume of
work in bigger setup
• Strong implementation of nursing SOPs and guidelines
• Develop leaders in various nursing areas and successor for self
• Building strong training capabilities within nursing team