[go: up one dir, main page]

0% found this document useful (0 votes)
2K views89 pages

HNS Level II Curriculum

Uploaded by

Meried
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
2K views89 pages

HNS Level II Curriculum

Uploaded by

Meried
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 89

Web Development and Database

Administration
LEVEL II

TVET CURRICULUM
Based on December, 2021 Version-IV
Occupational standard (OS)

March, 2022
Adiss Ababa
Preface
The reformed TVET-System is an outcome-based system. It utilizes the needs of the labor
market and occupational requirements from the world of work as the benchmark and standard
for TVET delivery. The requirements from the world of work are analyzed and documented –
taking into account international benchmarking – as occupational standards (OS).

In the reformed TVET-System, curricula and curriculum development play an important role
with regard to quality driven comparable TVET-Delivery. The Curricula help to facilitate the
training process in a way, that trainees acquire the set of occupational competences (skills,
knowledge and attitude) required at the working place and defined in the occupational
standards (OS).

This curriculum has been developed by a group of professional experts from different
Regional TVET Bureaus, colleges, Industries, Institutes and universities based on the
occupational standard for Web Development and Database Administration Level II.

The curriculum development process has been actively supported and facilitated by Ministry
of Labor and Skills.

Page 1 of 89 Author/Copyright : Version - I


Web development and Database
Ministry of Labor and Skills March, 2022
Administration Technology
Level- II
TVET-Program Design
1.1. TVET-Program Title: Web Development and Database Administration Level II
1.2. TVET-Program Description
The Program is designed to develop the necessary knowledge, skills and attitude of the
trainees to the standard required by the occupation. The contents of this program are in line
with the occupational standard. The Trainees who successfully completed the Program will
be qualified to work as a Web Development and Database Administration Assistant II with
competencies elaborated in the respective OS. Graduates of the program will have the
required qualification to work in the Economic Infrastructure (EIS) sector in the field of
Web Development and Database Administration.

The prime objective of this training program is to equip the Trainees with the identified
competences specified in the OS. Graduates are therefore expected to Operate Database
Application, Build simple websites using commercial programs, Administrate Network and
Hardware Peripherals, Implement maintenance Procedures, Configure and Use Internet,
Operate Presentation Package, Record Client Support Requirements, Update and Document
Operational Procedures and Prevent and Eliminate MUDA Procedures in accordance with the
performance criteria and evidence guide described in the OS.

1.3. TVET-Program Training Outcomes


The expected outputs of this program are the acquisition and implementation of the following
units of competences:
Operate Database Application
EIS WDDBA2 01 1221
Build simple websites using commercial programs
EIS WDDBA2 02 1221
Administrate Network and Hardware Peripherals
EIS WDDBA2 03 1221
Maintain IT Equipment and consumables.
EIS WDDBA2 04 1221
Configure and Use Internet
EIS WDDBA2 05 1221
Operate Presentation Package
EIS WDDBA2 06 1221
Record Client Support Requirements
EIS WDDBA2 07 1221
Update and Document Operational Procedures
EIS WDDBA2 08 1221
Prevent and Eliminate MUDA Procedures
EIS WDDBA2 09 1221

Page 2 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
1.4. Duration of the TVET-Program
The Program will have duration of 400 hours including the on school/ Institution training
and on-the-job practice or cooperative training time. Such cooperative training based on
realities of the industry, nature of the occupation, location of the TVET institution, and other
factors will be considered in the training delivery to ensure that trainees acquire practical and
workplace experience.

s.no Unit competency TVET Institution Cooperative Total Remarks


training training hours
Theory Practical
1. Operate Database Application 8 32 8 48
Build simple websites using 20 50 10 80
2.
commercial programs
Administrate Network and Hardware 10 40 10 60
3.
Peripherals
Maintain IT equipment and 10 30 10 50
4.
consumables
5. Configure and Use Internet 5 25 10 40
6. Operate Presentation Package 5 10 10 25
7. Record Client Support Requirements 15 10 10 35
Update and Document Operational 10 10 10 30
8.
Procedures
Prevent and Eliminate MUDA 8 16 8 32
9.
Procedures

Page 3 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
1.5. Qualification Level and Certification
Based on the descriptors elaborated on the Ethiopian National TVET Qualification
Framework (NTQF) the qualification of this specific TVET Program is Level II.

The trainee can exit after successfully completing the modules in one level and will be
awarded the equivalent institutional certificate on the level completed. However, only
institutional certificate of training accomplishment will be awarded.

1.6. Target Groups


Any citizen with or without disability who meets the entry requirements under items 1.7
and capable of participating in the training activities is entitled to take part in the Program.

1.7 Entry Requirements


The prospective participants of this program are required to possess the requirements or
directive of the Ministry of Labor and Skills.

1.8 Mode of Delivery


This TVET-Program is characterized as a formal Program on middle level technical skills.
The mode of delivery is co-operative training. The time spent by the trainees in the real work
place/ industry will give them enough exposure to the actual world of work and enable them
to get hands-on experience.

The co-operative approach will be supported with school-based lecture-discussion, simulation


and actual practice. These modalities will be utilized before the trainees are exposed to the
industry environment.

Hence based on the nature of the occupation, location of the TVET institutions, and interest
of the industry alternative mode of cooperative training such as apprenticeships, internship
and traineeship will be employed. In addition, in the areas where industry is not sufficiently
available the established production and service centers/learning factories in TVET
institutions will be used as cooperative training places. The Training-Institution and identified
companies have forged an agreement to co-operate with regard to the implementation of this
program.

Page 4 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
1.9. TVET-Program Structure
Duration (In
Unit of Competence Module Code & Title Training Outcomes
Hours)
EIS WDDBA2 01 1221 Operate EIS WDDBA2 M01 0322 Preventing and  Prepare for work. 32
Database Eliminating  Identify MUDA and problem
Application MUDA  Analyze causes of a problem.
Procedures  Eliminate MUDA and Assess
effectiveness of the solution.
 Prevent occurrence of wastes and
sustain operation
EIS WDDBA2 02 1221 Build simple EIS WDDBA2 M02 0322 Administrating  Confirm requirements of client 60
websites Network and  Obtain required peripherals
using Hardware  Connect hardware peripherals
commercial Peripherals  Install peripherals to a network
programs  Configure peripheral services
 Administer and support peripheral
services
 Maintain peripherals and fix
common problems
 Use and maximize operating
system
 Support input and output devices
EIS WDDBA2 03 1221 Administrate EIS WDDBA2 M03 0322 Configuring and  Manage internet 40
Network and Using Internet  Search internet
Hardware  Work as a team member
Peripherals
EIS WDDBA2 04 1221 Maintain IT EIS WDDBA2 M04 0322 Maintaining IT  Identify and analyze IT system
equipment equipment and components to be maintained
and consumables  Apply maintenance procedures 50

Page 5 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
consumables  Clean equipment
 Replace and maintain consumables
and supplies
 Maintain equipment
EIS WDDBA2 05 1221 Configure EIS WDDBA2 M05 0322 Building simple  Identify authoring requirements
and Use websites using  Create and save files 80
Internet commercial  Add content to web pages
programs  Create simple navigation
 Test website
EIS WDDBA2 06 1221 Operate EIS WDDBA2 M06 0322 Operating  Create database objects
Presentation Database  Customize basic settings 48
Package Application  Create reports
 Create forms
 Retrieve information
EIS WDDBA2 07 1221 Record Client EIS WDDBA2 M07 0322 Recording  Log requests for support
Support Client Support  Prioritize support requests with 35
Requirements Requirements appropriate personnel
 Participate in workplace meetings
and discussions
EIS WDDBA2 08 1221 Update and EIS WDDBA2 M08 0322 Operating  Create presentations
Document Presentation  Customize basic settings
Operational Package  Format presentations 25
Procedures  Add slide show effects
 Print presentation and notes

EIS WDDBA2 08 1221 Prevent and EIS WDDBA2 M09 0322 Updating and  Assess technical and user
Eliminate Documenting documentation 30
MUDA Operational  Update procedures
Procedures Procedures  Update documentation

Page 6 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
1.10 Institutional Assessment
Two types of evaluation will be used in determining the extent to which training outcomes
are achieved. The specific training outcomes are stated in the modules. In assessing them,
verifiable and observable indicators and standards shall be used.

The formative assessment is incorporated in the training modules and form part of the
training process. Formative evaluation provides the trainee with feedback regarding success
or failure in attaining training outcomes. It identifies the specific training errors that need to
be corrected, and provides reinforcement for successful performance as well. For the teacher,
formative evaluation provides information for making instruction and remedial work more
effective.

Summative Evaluation the other form of evaluation is given when all the modules in the
program have been accomplished. It determines the extent to which competence have been
achieved. And, the result of this assessment decision shall be expressed in the term of
institutional Assessment implementation guidelines..

Techniques or tools for obtaining information about trainees’ achievement include oral or
written test, demonstration and on-site observation.

1.11 TVET Teachers Profile


The teachers conducting this particular TVET Program are B Level and above who have
satisfactory practical experiences or equivalent qualifications.

Page 7 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 01
TVET-PROGRAMME TITLE: Web development and database administration Level II
MODULE TITLE: Preventing and Eliminating MUDA Procedures
MODULE CODE: EIS WDDBA2 M01 0322
NOMINAL DURATION: 32 Hours
MODULE DESCRIPTION: This module covers the knowledge, skills and attitude required by
a worker to prevent and eliminate MUDA/wastes in his/her workplace by applying scientific
problem-solving techniques and tools to enhance quality, productivity and other kaizen elements
on continual basis. It covers responsibility for the day-to-day operation of the work and ensures
Kaizen Elements are continuously improved and institutionalized.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Prepare for work.
LO2. Identify MUDA and problem
LO3. Analyze causes of a problem
LO4. Eliminate MUDA and Assess effectiveness of the solution
LO5. Prevent occurrence of wastes and sustain operation
MODULE CONTENTS:
LO1. Prepare for work.
1.1. Using work instructions
1.2. Reading and interpreting job specifications
1.3. Observing OHS requirements throughout the work
1.4. Selecting appropriate material
1.5. Identifying and checking safety equipment and tools

LO2. Identify MUDA and problem


2.1 Preparing and implementing plan of MUDA and problem identification
2.2 Discussing causes and effects of MUDA
2.3 Listing all possible problems related to the process /kaizen elements using statistical tools
and techniques
2.4 Identifying and listing possible problem on visual management board/kaizen board
2.5 Using tools and techniques

Page 8 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
2.6 Identifying and measuring wastes/MUDA based on relevant procedures
2.7 Reporting wastes to relevant personnel

LO3. Analyze causes of a problem


3.1 Listing causes of problems
3.2 Analyzing cause relationship using 4MIE
3.3 Identifying causes of problems
3.4 Selecting the root cause of problem
3.5 Listing possible ways to eliminate most critical root cause using creative idea generation
3.6 Testing and evaluating suggested solutions
3.7 Preparing summaries of action plan

LO4. Eliminate MUDA and Assess effectiveness of the solution


4.1 Preparing and implementing plan of MUDA elimination
4.2 Adopting attitude and ten basic principles to eliminate waste /MUDA
4.3 Using tools and techniques based on procedures and OHS
4.4 Reducing and eliminating wastes /MUDA in accordance with OHS and organizational
requirements
4.5 Identifying tangible and intangible results
4.6 Comparing tangible results with targets using various types of diagrams
4.7 Reporting improvements gained by elimination of waste /MUDA

LO5. Prevent occurrence of wastes and sustain operation.


5.1. Preparing and implementing plan of MUDA prevention
5.2.Discussing and preparing standards of machines, operations, defining normal and
abnormal conditions, clerical procedures and procurement
5.3.Preventing occurrences of waste /MUDA by using visual and auditory control methods.
5.4.Creating waste-free workplace using 5W and 1Hsheet
5.5.Performing the completion of required operation in accordance with standard procedures
and practices.
5.6.Facilitating the updating of standard procedures and practices
5.7.Ensuring the capability of the work team and training on the new Standard Operating
Procedures (SOPs).

Page 9 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white contact trainees  Facilitate and support the
board using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light the light of class room is kept  Ensure the attention impairments on their
of class room is kept  Introduce new and relevant of the trainees upper limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on
 Encourage trainees to record the lecture  Use short and clear sentences in video format the physical feature of the
in audio format  Give emphasis on visual lecture  Ensure the attention work shop
 Provide Orientation on the physical and ensure the attention of the of the trainees
feature of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 10 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe
 Provide special attention in the process  Ensure attention of the trainees  Use Video recorded upper limbs impairment to
of guidance  Provide structured training material operate equipments/
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention machines
 Prepare & use simulation  Use gesture of the trainees  Assign peer trainees to
  P assist P
rovide tutorial support rovide tutorial  Conduct close follow up
(if necessary) support 
(if necessary) rovide tutorial support
(if necessary
Group  Facilitate the integration of trainees  Use sign language interpreters  Facilitate the  Introduce the trainees
discussion with group members  Facilitate the integration of integration of with their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 11 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal
 provide special attention in the process  Provide tutorial support if guidance hours if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in  Use sign language interpreter  Provide briefing
Individual large text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard
copy

Page 12 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 13 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO.1 Prepare for work.
 Work instructions are used to determine job requirements, including method,
material and equipment.
 Job specifications are read and interpreted following working manual.
 OHS requirements, including dust and fume collection, breathing apparatus and eye
and ear personal protection needs are observed throughout the work.
 Appropriate material is selected for work.
 Safety equipment and tools are identified and checked for safe and effective
operation.

LO.2 Identify MUDA and problem


 Plan of MUDA and problem identification is prepared and implemented.
 Causes and effects of MUDA are discussed.
 All possible problems related to the process /Kaizen elements are listed using
statistical tools and techniques.
 All possible problems related to kaizen elements are identified and listed on Visual
Management Board/Kaizen Board.
 Tools and techniques are used to draw and analyze current situation of the work
place.
 Wastes/MUDA are identified and measured based on relevant procedures.
 Identified and measured wastes are reported to relevant personnel.

LO.3 Analyze causes of a problem


 All possible causes of a problem are listed.
 Cause relationships are analyzed using4M1E.
 Causes of the problems are identified.
 The root cause which is most directly related to the problem is selected.
 All possible ways are listed using creative idea generation to eliminate the most
critical root cause.
 The suggested solutions are carefully tested and evaluated for potential
complications.

Page 14 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Detailed summaries of the action plan are prepared to implement the suggested
solution.

LO.4 Eliminate MUDA and Assess effectiveness of the solution.


 Plan of MUDA elimination is prepared and implemented by medium KPT members.
 Necessary attitude and the ten basic principles for improvement are adopted to
eliminate waste/MUDA.
 Tools and techniques are used to eliminate wastes/MUDA based on the procedures
and OHS.
 Wastes/MUDA are reduced and eliminated in accordance with OHS and
organizational requirements.
 Tangible and intangible results are identified.
 Tangible results are compared with targets using various types of diagrams.
 Improvements gained by elimination of waste/MUDA are reported to relevant
bodies.
LO.5 Prevent occurrence of wastes and sustain operation.
 Plan of MUDA prevention is prepared and implemented.
 Standards required for machines, operations, defining normal and abnormal
conditions, clerical procedures and procurement are discussed and prepared.
 Occurrences of wastes/MUDA are prevented by using visual and auditory control
methods.
 Waste-free workplace is created using 5W and 1Hsheet.
 The completion of required operation is done in accordance with standard procedures
and practices.
 The updating of standard procedures and practices is facilitated.
 The capability of the work team that aligns with the requirements of the procedure is
ensured and trained on the new Standard Operating Procedures (SOPs).

Page 15 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module code: Module title:
EIS WDDBA1 M01 0322 Preventing and eliminating MUDA

Recommended
Item Descripti
Category/Item Quantity Ratio
No. on/
(Item: Trainee)
Specificati
A. Learning Materials ons

1. TTLM Trainers made 25 1:1


Identifying waste
2. Reference Book 5 1:5
on the shop floor
3. Journals/publications/magazines (2002) Rec 5 1:5
ent
B. Learning Facilities and Infrastructure
1. Class room Standard 1 1:25
2. Workshop Standard 1 1:25
Visual training media (LCD,
3. laptops, blackboard, whiteboard, flip chart) 1 1:25

C. Consumable Materials
1. Paper A4,A3 1packet 1:5
2. Paint standard 5 1:5
3 Sticker standard 5 1:5
4 Broom standard 5 1:5
5 Pencil standard 25 1:1
6 Sponge standard 5 1:5

Tools and Equipment


D.
Safety equipment and tools (dust masks/ 25 1:1
goggles, glove,
1. working cloth, first
Materials and equipment for aid, safety
waste (hook, shoes
photo andetc) 1 1:25
elimination and prevention video camera,
signboard, nails,
2. shelves, chip wood,
tools board,
measuring tape, ruler
etc)

Page 16 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 02
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II

MODULE TITLE: Administrating Network and Hardware Peripherals


MODULE CODE: EIS WDDBA2 M02 0322
NOMINAL DURATION: 60 Hours
MODULE DESCRIPTION: This modules defines the competence required to connect, install,
configure, maintain and troubleshoot local area network and peripherals
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Confirm requirements of client
LO2. Obtain required peripherals
LO3. Connect hardware peripherals
LO4. Install peripherals to a network
LO5. Configure peripheral services
LO6. Administer and support peripheral services
LO7. Maintain peripherals and fix common problems
LO8. Use and maximize operating system
LO9. Support input and output devices
MODULE CONTENTS:
LO1. Confirm requirements of client
1.1. Identifying and conforming Client peripheral with organizational standard
1.2. Documenting client requirements and peripherals
1.3. Reporting findings to appropriate person
1.4. Verifying client requirements and reporting procedures.
1.5. Covering action taken to ensure client support expectation by vendor warranty.

LO2. Obtain required peripherals


2.1. Obtaining peripherals under instruction
2.2. Entering peripherals into equipment inventory.
2.3. Validating delivered component and physical content that match packaging list
2.4. Storing peripherals using vendor/manual guidelines.
LO3. Connect hardware peripherals

Page 17 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
3.1 Verifying timeframe installation schedule
3.2 Removing old peripherals with environmental consideration and OHS standards
3.3 Connecting new peripherals by taking into account operating system procedures.
3.4 Configuring computer to accept new peripherals.
3.5 Testing hardware peripherals
3.6 Confirming tested results to client satisfaction, possible impact on other systems and
making adjustments.

LO4. Install peripherals to a network


4.1. Planning location of peripherals to provide service to users based on OHS standard.
4.2. Connecting peripherals to the network
4.3. Connecting peripherals to computers using parallel, serial and other direct connection
methods
4.4. Testing Peripherals based on client’s specifications.

LO5. Configure peripheral services


5.1. Installing software to manage local and network-connected peripherals
5.2. Using meaningful name for peripherals and control queues
5.3. Configuring security and access to make use of peripherals.
5.4. Configuring workstation to allow applications work with peripherals.

LO6. Administer and support peripheral services


6.1. Assigning Priority to control queues
6.2. Configuring settings on network
6.2.1. Create maintenance schedules
6.2.2. Usage loges
6.2.3. Cost center usage statistics
6.3. Demonstrating peripherals services methods to user.

LO7. Maintain peripherals and fix common problems


7.1. Establishing and following regular maintenance schedule
7.2. Replacing m and components

Page 18 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
7.3. Fixing peripherals mishaps (unfortunate accident) and malfunction
7.4. Monitoring peripheral usage and traffic
7.5. Recommending additional needed peripherals
7.6. Determining and rectifying failure of peripherals

LO8. Use and maximize operating system


8.1. Configuring Operating system
8.2. Installing, upgrading and uninstalling application software
8.3. Using graphical user interface and command line interface
8.4. Utilizing operating system and third-party utilities
8.5. Customizing Graphical user interface

LO9. Support input and output devices


9.1. Setting up and checking functionality of input and output devices
9.2. Installing appropriate drivers.
9.3. Ensuring drivers are working properly

Page 19 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 20 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipment’s/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 21 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 22 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 23 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Confirm requirements of client
 Client peripheral requirements are Identified and confirmed in accordance with
organizational standards.
 Client requirements and peripherals needed are documented in line with organizational
standards and report findings to the appropriate person.
 Client requirements are verified with appropriate person in line with organizational
standards and reporting procedures.
 Action taken to ensure client support expectations are covered by vendor warranty and
support services.

LO2. Obtain required peripherals


 Peripherals are obtained under instruction from appropriate person.
 Peripherals are entered into equipment inventory according to organizational
standards.
 Contents of delivered components and physical contents that match the packing list
are validated and resolved discrepancies if necessary.
 Peripherals are stored according to vendor/manual guidelines

LO3. Connect hardware peripherals


 Timeframe for installation schedule is verified with the client requirement.
 Old peripherals are removed if they are being replaced with minimal disruption to
clients, taking into account environmental considerations and OHS standards.
 New peripherals are connected with minimum disruption to clients, taking into
account operating system procedures.
 The computer configured to accept the new peripherals based on business requirement
 Hardware peripherals are tested and confirmed to client satisfaction, pay particular
attention to possible impact on other systems and make adjustments as required.

Page 24 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LO4. Install peripherals to a network

 Location of peripherals are planned to provide appropriate services to users and to


take into consideration OHS standards.

 Peripherals are connected to network, using vendor approved method and technology.

 Peripherals are connected to computers in the network using parallel, serial or other
direct connection methods appropriate for the job order.

 Peripherals are tested for correct operation based on client’s specifications.

LO5. Configure peripheral services


 Required software is installed to manage local and network-connected peripherals
according to business requirement.
 Meaningful names are used for peripherals and control queues
 Security and access are configured to allow appropriate users to make use of
peripherals.
 Workstation for peripherals is configured to allow applications to work with
peripherals.

LO6. Administer and support peripheral services


 Priority is assigned to control queues based on organizational requirement.
 Settings on the network is configured to create maintenance schedules, usage logs, and
cost center usage statistics
 Methods are demonstrated to the user for using peripheral services from their
application or workstation

LO7. Maintain peripherals and fix common problems


 A regular maintenance schedule is established and followed as recommended by

Page 25 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
peripheral manufacturer.
 Consumables and components are replaced when required.
 Peripheral mishaps (unfortunate accident) and malfunctions are fixed based on
procedure.
 Peripheral usage and traffic is monitored and recommend additional peripherals if
needed.
 Failures of peripheral services or devices are determined and rectify as required.

LO8. Use and maximize operating system


 Operating system is configured to suit the working environment, including but not
limited to setting variables.
 Application software is installed, upgraded and uninstalled to suit the working
environment.
 Both graphical user interface and the command line interface are used to perform
basic tasks based on clients.
 Operating system and third-party utilities are used based system requirement.
 Graphical user interface is customized based on clients.

LO9. Support input and output devices


 Input and output devices are set up and checked functionality based on requirement.
 Drivers are installed as appropriate and checked functionality based vendor manuals.
 Drivers are ensured to be properly working

Page 26 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module Code Module Title
EIS WDDBA2 M02 0322 Administrating Network and Hardware Peripherals
Item Category/Item Description/ Specifications Quantity Recommended
No. Ratio
(Item: Trainee)
A. Learning Materials
Teachers made
 Teacher’s Guide 5 copies
1. TTLM 1:5
 Learning Guide for each
 Assessment Packet
Any Relevant Books
2. Reference Books 5 1:5
If available
Journals/Publication/ - ICT journals(Monthly)
3. 5 1:5
Magazines
B. Learning Facilities & Infrastructure
- 8x12m; equipped with IT
1. Lecture Room 1 1:25
equipment
2. Library - Multipurpose 1 1:25
3. Internet Broadband 1:2
4. White Board 1.50 X 1.50 1 1:25
C. Consumable Materials
1. Blank Disk - CD-R/RW & DVD-R/RW 5 1:5
- Whiteboard marker, printing
2 Stationer - -
paper, printer ink
3 Flash disk 8 GB or 16 GB 1 1:25
D. Tools and Equipment’s
Core i7, Ram 8 GB, Hard disk
1. Laptop 1
1TB
Screw(set), wrist pad, anti-
2 Maintenance Tool kit electro static mat, anti-electro 5 1:5
static bag
3 Network toolkit - set/case 5 1:5
Office software, Antivirus
4 Software software & operating system 25 1:1
( Windows 7 or above)
5 UPS 1000 Volt Ampere 13 1:2
6 Projector - LCD 1 1:25
7 Printer Any 1 1:25

Page 27 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 03
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II
MODULE TITLE: Configuring and Accessing Internet Services

MODULE CODE: EIS WDDBA2 M03 0322


NOMINAL DURATION: 40 Hours
MODULE DESCRIPTION: This module defines the competence required to access internet
and complete basic web search tasks. It includes finding required information.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Manage internet
LO2. Search internet
LO3. Work as a team member

MODULE CONTENTS:
LO1. Manage internet
1.1. Introduction to the internet
1.2. Opening different types of internet browsers
1.3. Accessing a particular site using its URL to obtain data and browse links
1.4. Setting internet options of the browsers
1.4.1. Setting a home page of personal choice
1.4.2. Changing your homepage
1.4.3. Managing browser add-ons
1.4.4. Managing browsing history and cookies option
1.4.5. Configuring a socks proxy
1.4.6. Verifying internet options security and privacy level
1.4.7. Managing location of temporary files
1.5. Adjusting display/view modes to suit personal requirements
1.6. Images are loaded or not loaded depending on modem speed, computer and browser
capabilities
1.7. Modifying toolbars to meet user and browsing needs
1.8. Deleting cookies and browser history as precaution from virus infection.

Page 28 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LO2. Search internet
2.1 Privacy and security threats on the internet
2.2 Observing OHS and netiquette principles
2.3 Opening different types of search engines
2.3.1 Defining search requirements using a range of search parameters
2.3.2 Evaluating and assessing the authority, reliability and authenticity of information
2.3.3 Downloading the required files
2.4 Saving search results and presenting as a report according to the information required
2.5 Creating bookmarks for required web page and saved in associated bookmark folder
2.6 Modifying page set up options and printing required information from web pages
2.7 Exiting browser windows

LO3. Work as a team member


3.1 Using effective and appropriate forms of communications and undertaking interactions
with team members.
3.2 Making effective and appropriate contributing to complement team activities and
objectives, based on individual skills, competencies and workplace context
3.3 Observing protocols in reporting using standard operating procedures
3.4 Making contributing to the development of team work plans based on understanding of
team’s role, objectives and individual competencies.

Page 29 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 30 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 31 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 32 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 33 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Manage internet
 Internet browser is opened and a home page of personal choice set up by setting
internet options
 Display/view modes is adjusted to suit personal requirements
 Toolbar is modified to meet user and browsing needs
 Particular site is accessed and retrieved data
 Images are loaded or not loaded depending on modem speed, computer and
browser capabilities
 URL is opened to obtain data and browse link
 Cookies and history of internet browser are deleted as precaution from virus
infection

LO2. Search internet


 Search engines are opened and search requirements defined using a range of
search parameters
 Search results are saved and presented as a report according to the information
required
 Bookmarks are created for required web page and saved in associated bookmark
folder
 Page set up options is modified and web page or the required information printed
 Browser is shut down and exited
 OHS and netiquette principles are observed through the process

LO3. Work as a team member


 Effective and appropriate forms of communications used and interactions
undertaken with team members who contribute to known team activities and
objectives

Page 34 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Effective and appropriate contributions made to complement team activities and
objectives, based on individual skills and competencies and workplace context
 Observed protocols in reporting using standard operating procedures
 Contribution is made to the development of team work plans based on
understanding of team’s role and objectives and individual competencies of the
members.

Page 35 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module Code Module Title
EIS WDDBA2 MO3 0322 Configuring and Accessing Internet Services
Item Category/Item Description/ Specifications Quantity Recommended
Ratio
No.
(Item: Trainee)
A. Learning Materials
1. TTLM Trainer’s made handouts 25 1:1
2. Reference Books
How to Use the Internet Rogers Cadenced, subsequent
2.1 edition 2002. 5 1:5
Subsequent Edition
Computer & Internet Security: A Wenliang Du , 2019, 2nd
2.2 Edition 5 1:5
Hands-on Approach
2.3 Internet and virtual library Audio visual 1 1:25
B. Learning Facilities & Infrastructure
1. Lecture Room standard 1 1:25
2. Library equipped with database books 1 1:25
3. Computer lab - 8x12m; equipped with computers 1 1:25
and Internet
C. Consumable Materials
1. Blank CD - CD-R/RW 5 1:5
2 Stationery - Whiteboard marker, printing - -
paper, printer ink
3 Flash disk San disk or similar 4GB 5 1:5
D. Tools and Equipment
1. Computer  At least 80 GB, 3.4Ghz, P IV 25 1:1
With Expandability
2 UPS 750 Volt Ampere 13 1:2
3 Divider American socket supporter 13 1:2
4 Multimedia projector - LCD 1 1:25
5 Printer Any available printer 1 1:25
Internet browsers Internet Explorer
6 Software • Firefox Mozilla • Opera • Google 5 1:5
chrome

Page 36 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 04
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II
MODULE TITLE: Maintaining IT equipment and consumables

MODULE CODE: EIS WDDBA2 M04 0322


NOMINAL DURATION: 50 Hours
MODULE DESCRIPTION: This modules describes the performance outcomes, skills and
knowledge required to set up maintenance procedures and to maintain the operation of basic
computer hardware and peripherals, including the replacement of consumables.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Identify and analyze IT system components to be maintained
LO2. Apply maintenance procedures
LO3. Clean equipment
LO4. Replace and maintain consumables and supplies
LO5. Maintain equipment
MODULE CONTENTS:
LO1. Identify and analyze IT system components to be maintained
1.1. Determining and documenting warranty status of components and/or software
1.1.1. Manufacturer and vendor
1.1.2. Project or organizational requirements
1.2. Reviewing system architecture and configuration documentation for currency status.
1.3. Identifying critical hardware components and/or software and documenting
recommendation in service arrangements

LO2. Apply maintenance procedures


2.1 Creating Preventative maintenance schedule
2.1.1. Maintenance cost
2.1.2. Business requirement
2.1.3. Service-level agreement
2.2 Identifying and applying specific and appropriate maintenance procedure
2.3 Documenting and submitting recommended procedure for approval accordingly
2.4 Giving orientation to implementing staffs and ensuring to follow maintenance schedule

Page 37 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
2.5 Observing OHS throughout the process

LO3. Clean equipment


3.1. Identifying IT related tools and equipment
3.2. Accessing and verifying cleaning supplies selected for usability
3.3. Recording and documenting maintenance actions
3.4. Cleaning equipment as per manufacturer specifications and organization manual.

LO4. Replace and maintain consumables and supplies


4.1. Identifying IT related consumables
4.2. Accessing consumables from storage and recording usage information
4.3. Replacing consumables and logging the action undertaken
4.4. Disposing consumables by following environmental guidelines
4.5. Testing equipment to ensure it is in working order at set time periods

LO5. Maintain equipment


5.1. Identifying equipment which requires maintenance
5.2. Maintaining equipment based on manufacturer specifications and organization manual.
5.3. Documenting maintenance procedures based on organizational instruction
5.4. Exercising care to prevent interruption of business activities
5.5. Storing unused equipment devices based on manufacturer specifications and organization
manual.

Page 38 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 39 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 40 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 41 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 42 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Identify and analyze IT system components to be maintained
 IT equipment and software to be maintained are identified and implement processes to
ensure future acquisitions of equipment and software are identified.
 Warranty status of components and/or software is determined and documented
according to vendor, project or organizational requirements.
 System architecture and configuration documentation are reviewed for currency
status.
 Critical components and/or software are identified and recommendations are
documented regarding possible service arrangements

LO2. Apply maintenance procedures


 Preventative maintenance schedule is created based on cost, business and service-
level agreements requirements
 Specific and appropriate maintenance procedure is identified and applied based on
cost, business and service-level agreements requirements
 Recommended procedures are documented and submitted for approval in accordance
with organizational requirements and service-level agreement
 Implementing staff are oriented on the procedures and ensured to follow the
maintenance schedule
 OHS is observed throughout the process

LO3. Clean equipment


 Cleaning supplies are accessed and verified for usability on the selected equipment
 Maintenance actions undertaken are recorded and documented according to
organizational procedures
 Equipment are cleaned as per manufacturer specifications and in line with
organizational manuals

LO4. Replace and maintain consumables and supplies


 Access consumables from storage points and record usage information in line with
organizational procedures

Page 43 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Replace consumables when needed and log the action undertaken
 Dispose of consumables following environmental guidelines
 Test equipment to ensure it is in working order at set time periods and in line with
organizational procedures

LO5. Maintain equipment


 Equipment are identified which requires maintenance
 Equipment is maintained as required by organizational guidelines and manufacturer
specifications.
 Maintenance procedures are documented as required by organizational guidelines.
 Care is exercised to prevent interruption of business activities during maintenance
procedures
 Unused equipment devices are stored in line with manufacturer specifications and
organizational guidelines

Page 44 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module Code Module Title
EIS WDDBA2 M04 0322 Maintaining IT Equipment and consumables
Item Category/Item Description/ Specifications Quantity Recommended
Ratio
No.
(Item: Trainee)
A. Learning Materials
Teacher’s Made 25 1:1
1. TTLM  Learning Guide
 Teaching guide
 Assessment Packet
2. Textbooks Any relevant Database Book 25 1:1
 CompTIA A+ Certification all in one 9th
edition
3 Reference Books  CompTIA A+ Compete guide
 IT Essential Hardware and software 5 1:5
 A+ guide to hardware managing
maintaining and troubleshooting
4 Journals/Publication/ - ICT journals(Monthly)
1 1:25
Magazines
B. Learning Facilities & Infrastructure
Lecture Room - 8x12m; equipped with IT equipment
1. 1 1:25
and internet
2. Library -Multipurpose 1 1:25
3. ICT Tool room -Multipurpose storage 1 1:25
C. Consumable Materials
1. Blank CD - CD-R/RW, - DVD/CDRW 5 1:4

2 Stationery - Whiteboard marker, printing paper,


- -
printer ink
3 Flash disk San disk or similar 4GB 8 1:3
D. Tools and Equipment’s
 Sample Daily work plans
 Sample Project plans
 Sample Program plans
 Sample Organization strategic and 7 1:4
1. Samples restructuring plans
 Sample Resource plans
 Sample Skills development plans
 Sample Management strategies and
objectives
2 Computer  At least w/15 inch monitor and 120 25 1:1
GB Hard disk; RAM size 2 GB; 3Gz or

Page 45 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
above with installed operating system
(windows 7 and above)
 PSTN for dial-up modems
 Broadband 10MB
3  CDMA 1X
1 1:25
ISP  EV-DO
 VPN
 Portable 4G modem
4 UPS  750 Volt Ampere 25 1:25
5 Divider  American socket supporter 13 2:25
Core I5, RAM=4GB,
Desktop Computer
6 HDD=500GB Operating system 25 1:1
including its peripherals
package installed
7 Multimedia projector - LCD 1 1:25
- Capability of A3 printing
8 Printer 1 1:25
- color printing capability
9 Network toolkit - set/case 5 1:5
10 Maintenance toolkit - set/case 5 1:5
11 Scanner -Any 2 1:13
12 Web cam -8piexel and above 2 1:13
13 Shelves - wooden or metal 5 1:5
14 Locker - wooden or metal 2 1:13
15 Cabinet - metal 1 1:25

Page 46 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 05
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II
MODULE TITLE: Building simple websites using commercial programs

MODULE CODE: EIS WDDBA2 M05 0322


NOMINAL DURATION: 80 Hours
MODULE DESCRIPTION: This module describes the performance outcomes, skills and
knowledge required to use web authoring tools to create, modify and test simple web pages and
websites.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Identify authoring requirements
LO2. Create and save files
LO3. Add content to web pages
LO4. Create simple navigation
LO5. Test website
MODULE CONTENTS:
LO1. Identify authoring requirements
1.1. Identifying clients and their requirement
1.2. Selecting preferred web authoring tool
1.3. Installing selected web authoring tool
1.4. Setting preference for web authoring tool

LO2. Create and save files


2.1 Creating and saving files in correct location or directory
2.2 Navigating web authoring tool environment or workplace
2.3 Accessing and using a range of features in the web authoring tool
2.4 Maintaining suitable directory structure for site
2.5 Saving in appropriate directory structure

LO3. Add content to web pages


3.1 Inserting and formatting text content
3.2 Inserting images, data tables and simple forms in a web page

Page 47 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
3.3 Accessing markup language code and making basic modifications to the code

LO4. Create simple navigation


4.1 Creating sitemap and plan navigation
4.2 Creating links between pages using both text and images
4.3 Creating frame using markup language
4.4 Creating form using markup language

LO5. Test website


5.1. Testing web page content for consistency
5.2. Testing elements of website content across a number of different browsers and browser
versions
5.3. Confirming that web page meets client requirement and web content accessibility
guidelines

Page 48 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 49 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 50 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 51 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 52 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Identify authoring requirements
 Select preferred web authoring tool according to client requirements
 Set preferences for the web authoring tool,
 select and install web authoring tool

LO2. Create and save files


 Create files and save in correct location or directory
 Navigate the web authoring tool environment or workspace
 Access and use a range of features in the web authoring tool
 Maintain suitable directory structure for the site
 Save in appropriate directory structure

LO3. Add content to web pages


 Insert and format text content according to client requirements
 Insert images, data tables and simple forms
 Access markup language and make basic modifications to code

LO4. Create simple navigation


 Create links between pages to reflect content structure using both text and
images
 Create frame using markup language
 create form using markup language

LO5. Test website


 Test elements of website content across a number of different browsers and
browser versions to ensure consistency of presentation and performance
 Test that website meets client requirements.

Page 53 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module Code Module Title
EIS WDDBA2 M05 0322 Building simple websites using commercial programs
Item Category/Item Description/ Specifications Quantity Recommended
No. Ratio
(Item: Trainee)
A. Learning Materials
1. TTLM Trainer’s made handouts 25 1:1
2. Reference Books 
Web Design with HTML and Jeremy Osborn, Jennifer
2.1 Smith, and the AGI 5 1:5
CSS Digital Classroom
Training Team, © 2011
Jennifer Niederst
2.2 Learning Web Design Robbins, Fourth 5 1:5
Edition,2012
Adobe Dreamweaver CC Adobe, 2015 release
2.4 5 1:5
Classroom in a Book®
B. Learning Facilities & Infrastructure
1. Lecture Room 1 1:25
2. Library equipped with database books 1 1:25
Computer lab - 8x12m; equipped with 1:25
3. 1
computers and Internet
C. Consumable Materials
1. Blank CD - CD-R/RW 5 1:5
Stationery - Whiteboard marker, printing
2 - -
paper, printer ink
3 Flash disk San disk or similar 4GB
D. Tools and Equipment’s
 At least w/15 inch
monitor and 120 GB Hard
disk; RAM size 2 GB; 3Gz or
1. Computer 25 1:1
above with installed
operating system (windows 7
and above)
2 UPS 750 Volt Ampere 13 1:2

Page 54 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
3 Divider American socket supporter 13 1:2
4 Multimedia projector - LCD 1 1:25
5 Printer Laser Jet 1 1:25
may include: Internet
browsers •Internet Explorer
6 Software (Web browsers) • Firefox Mozilla • Opera 5 1:5
• Google chrome
With a latest version
May include •Dreamweaver
•Edit Pad
•Edit Plus •Front Page
•Notepad
7 Web authoring tool 5 1:5
• Sublime text editor
• Atomic
• Visual Studio code
With a latest version

Page 55 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 06
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II
MODULE TITLE: Operating Database Application
MODULE CODE: EIS WDDBA2 MO6 0322
NOMINAL DURATION: 48 Hours
MODULE DESCRIPTION: This module covers the competence required to produce sketches,
pictorial drawings (3-D), multi-view, and sectional views relevant to furniture making.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1.Create database objects
LO2.Customize basic settings
LO3.Create reports
LO4.Create forms
LO5.Retrieve information
MODULE CONTENTS:
LO1. Create database objects
1.1. Identifying OHS requirement
1.2. Basic design principles
1.3. Opening and designing database application
1.4. Creating database object
1.5. Modifying database object
1.6. Adding and modifying data in a table
1.7. Creating relationship
1.8. Adding, modifying and deleting records
1.9. Saving and compiling database objects

LO2. Customize basic settings


2.1. Adjusting page layout
2.2. Opening and viewing different toolbars
2.3. Formatting font as appropriate

Page 56 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LO3. Create reports
3.1. Designing reports in a logical sequence or manner
3.2. Modifying reports
3.3. Distributing reports to appropriate person in approved format

LO4. Create forms


4.1. Using wizard to create a simple form
4.2. Opening existing database and modifying records using a simple modified form
4.3. Rearranging objects within the form

LO5. Retrieve information


5.1. Accessing existing database and locating required records
5.2. Creating simple query and retrieving required information
5.3. Developing query with multiple criteria to retrieving required information
5.4. Selecting data and displaying appropriately

Page 57 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 58 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 59 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 60 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 61 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Create database objects.
 Database application is opened and designed incorporating basic design principles
 Database object is created according to database usage, as well as user requirements
 Database object is modified as required
 Data in a table are added and modified according to information requirements
 Records are added, modified and deleted as required
 Database objects are saved and compiled

LO2. Customize basic settings


 Page layout is adjusted to meet user requirements
 Different toolbars are opened and viewed
 Font is formatted as appropriate for the purpose of the database entries

LO3. Create reports


 Reports are designed to present data in a logical sequence or manner
 Reports are modified to include/exclude additional requirements
 Reports are distributed to appropriate person in a approved format

LO4. Create forms


 Wizard used to create a simple form
 Existing database opened and records through a simple form modified
 Objects within the form rearranged to accommodate information requirements

LO5. Retrieve information


 Existing database is accessed and required records located
 Simple query is created and required information retrieved
 Query with multiple criteria is developed and required information retrieved
 Data are selected and appropriately displayed

Page 62 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module Code Module Title
EIS WDDBA2 M06 0322 Operating Database application
Recommended
Item
Description/ Specifications Quantity Ratio
No. (Item: Trainee)
A. Learning Materials
- Teacher’s Made
 Learning Guide 5 copies
1. TTLM 1:1
 Teaching guide for each
 Assessment Packet
Any relevant Database
2. Textbooks 5 1:5
Book
 Fundamentals of
3. Reference Books Database System 4th 5 1:5
Edition Ramez Elmasri
Journals/Publication/ - ICT journals(Monthly)
4. 5 1:5
Magazines
B. Learning Facilities & Infrastructure
- 8x12m; equipped with IT
1 Lecture Room 1 1:25
equipment and internet
2. Library - Multipurpose 1 1:25
3 ICT Tool room -Multipurpose storage 1 1:25
C. Consumable Materials
1. Blank Disk - CD-R/RW & DVD R/RW 5 1:5
- Whiteboard marker,
2. Stationery - -
printing paper, printer ink
3 Flash disk San disk or similar 16GB 8 1:3
D. Tools and Equipment’s
Any operating system that
Operating systems has multi-user ability,
1 5 1:5
Linux, Mac OS, Windows
XP or above
2 ISP  Portable 4G modem 1 1:25
3 UPS  750 Volt Ampere 25 1:25
 American socket
4 Divider 13 2:25
supporter
Core I5, RAM=4GB,
Desktop Computer
5 HDD=500GB Operating 25 1:1
including its peripherals
system package installed
6 Multimedia projector - LCD 1 1:25
7 Printer -Any available printer 1 1:25
8 Shelves - wooden or metal 1 1:25
9 Cabinet - metal 1 1:25

Page 63 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 07
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II

MODULE TITLE: Recording Client Support Requirements


MODULE CODE: EIS WDDBA2 M07 0322
NOMINAL DURATION: 35 Hours
MODULE DESCRIPTION: This modules defines the competence required to record, prioritize
and escalate client support requests.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Log requests for support
LO2. Prioritize support requests with appropriate personnel
LO3. Participate in workplace meetings and discussions
MODULE CONTENTS:
LO1. Log requests for support
1.1. Recording client support requests and requirements according to organizational
standards
1.2. Reviewing client support history and details
1.3. Checking and requesting the information for accuracy and urgency

LO2. Prioritize support requests with appropriate personnel


2.1 Identifying relevant guidelines for prioritizing or rating client requests
2.2 Prioritizing client requests
2.3 Referring requests to appropriate person or department for assistance
2.4 Involving appropriate persons with client support to be communicated

LO3. Participate in workplace meetings and discussions


3.1. Attending team meetings on time as scheduled.
3.2. Expressing own opinions clearly
3.3. Listening those of others to without interruption.
3.4. Developing consistent meeting inputs with the meeting purpose and established
protocols.
3.5. Conducting workplace interactions in a courteous manner.

Page 64 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 65 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)
Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member
 Inform the group

Page 66 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 67 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 68 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
MODULE CONTENTS:
LO1. Log requests for support
 Client support requests and requirements are recorded according to organizational
standards
 Client support history and details are reviewed
 The information is checked and requested for accuracy and urgency according to
organizational standards

LO2. Prioritize support requests with appropriate personnel


 Relevant guidelines are identified for prioritizing or rating client requests
 Client requests are prioritized based on its criticality or impact on the business
 Requests are referred to an appropriate person or department for assistance
 Appropriate persons involved with client support are to be communicated

LO3. Participate in workplace meetings and discussions


 Team meetings are attended on time as scheduled.
 Own opinions are clearly expressed and those of others are listened to without
interruption.
 Meeting inputs are consistent with the meeting purpose and established protocols.
 Workplace interactions are conducted in a courteous manner.

Page 69 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module code Module title
EIS WDDBA2 M07 0322 Recording Client Support requirements
Recommended
Item Ratio
Category/Item Description/ Specifications Quantity
No. (Item: Trainee)
A. Learning Materials
Teacher’s made
1. TTLM  Learning Guide 25 1:1
 Teacher Guide 1
 Assessment Packet 25 1:1
2. Textbooks Any Relevant Books 25 1:1
3. Journals/Publication/Magazines - ICT journals (Monthly) 1:25
B. Learning Facilities & Infrastructure
- 8x12m; equipped with IT
1 Lecture Room 1 1:25
equipment and internet
2. Library - Multipurpose 1 1:25
C. Consumable Materials
- CD-R/RW
1. Blank Disk 5 1:4
- DVD/CDRW
- Whiteboard marker,
2. Stationery
printing paper, printer ink
D. Tools and Equipment
1 Samples  Client support Record
Operating systems -Windows XP,7,10, Vista,7, 5 1:5
2
Linux,
3 Application Software  MS-Office 5 1:5
4 UPS  750 Volt Ampère 13 1:2
 American socket
5 Divider 13 1:2
supporter
- w/15 inch flat monitor and
Desktop Computer including its
6 120 GB Hard disk; RAM 25 1:1
peripherals
size 1GB; 3Gz or above
7 Multimedia projector - LCD 1 1:25
8 Locker - wooden or metal 2 1:13
9 Cabinet - metal 1 1:25

Page 70 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 08
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II

MODULE TITLE: Operating Presentation Package


MODULE CODE: EIS WDDBA2 M08 0322
NOMINAL DURATION: 30 Hours
MODULE DESCRIPTION: This modules describes the performance outcomes, skills and
knowledge required to operate presentation applications and perform basic operations, including
creating, formatting and adding effects to presentations.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Create presentations
LO2. Customize basic settings
LO3. Format presentations
LO4. Add slide show effects
LO5. Print presentation and notes

MODULE CONTENTS:
LO1. Create presentations
1.1. Opening a presentation package application
1.2. Creating a simple design for a presentation according to organizational requirements
1.3. Opening a blank presentation And adding text and graphics
1.4. Applying existing styles within a presentation
1.5. Using presentation template and slides
1.6. Using various tools to improve the look of the presentation
1.7. Saving presentation to directory

LO2. Customize basic settings


2.1 Adjusting display to meet user requirements
2.2 Opening and viewing different toolbars
2.3 Ensuring font settings are appropriate
2.4 Viewing multiple slides at once

LO3. Format presentations


3.1. Using, incorporating and modifying organizational charts and bulleted lists

Page 71 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
3.2. Adding and manipulating objects to meet presentation purposes
3.3. Importing and modifying objects
3.4. Modifying slide layout, including text and colors, to meet presentation requirements
3.5. Using formatting tools as required within the presentation
3.6. Duplicating slides within and across a presentation
3.7. Reordering the sequence of slides and deleting slides
3.8. Saving presentation in another format
3.9. Saving and closing presentation to storage device

LO4. Add slide show effects


4.1 Incorporating present animation and multimedia effects as required to enhance the
presentation
4.2 Adding slide transition effects to ensure smooth progression through the presentation
4.3 Testing presentation for overall effect
4.4 Using onscreen navigation tools
4.4.1. To start and stop slide show or
4.4.2. Move between different slides

LO5. Print presentation and notes


5.1. Selecting appropriate print format for presentation
5.2. Selecting preferred slide orientation
5.3. Adding notes and slide numbers
5.4. Previewing slides and running spell check before presentation
5.5. Printing the selected slides
5.6. Submitting presentation to appropriate person for feedback

Page 72 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 73 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 74 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 75 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 76 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Create presentations
 Open a presentation package application and create a simple design for a
presentation according to organizational requirements
 Open a blank presentation and add text and graphics
 Apply existing styles within a presentation
 Use presentation template and slides to create a presentation
 Use various tools to improve the look of the presentation
 Save presentation to directory

LO2. Customize basic settings


 Adjust display to meet user requirements
 Open and view different toolbars to view options
 Ensure font settings are appropriate for the purpose of the presentation
 View multiple slides at once

LO3. Format presentations


 Use and incorporate organizational charts and bulleted lists, and modify as
required
 Add objects and manipulate to meet presentation purposes
 Import objects and modify for presentation purposes
 Modify slide layout, including text and colors, to meet presentation
requirements
 Use formatting tools as required within the presentation
 Duplicate slides within and across a presentation
 Reorder the sequence of slides and delete slides for presentation purposes
 Save presentation in another format
 Save and close presentation to storage device

LO4. Add slide show effects


 Incorporate present animation and multimedia effects into presentation as
required to enhance the presentation
 Add slide transition effects to presentation to ensure smooth progression

Page 77 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
through the presentation
 Test presentation for overall effect
 Use onscreen navigation tools to start and stop slide show or move between
different slides as required

LO5. Print presentation and notes


 Select appropriate print format for presentation
 Select preferred slide orientation
 Add notes and slide numbers
 Preview slides and run spell check before presentation
 Print the selected slides and submit presentation to appropriate person for
feedback

Page 78 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module code Module title
EIS WDDBA2 M08 0322 Operating presentation package
Recommended
Item Ratio
Category/Item Description/ Specifications Quantity
No. (Item: Trainee)
A. Learning Materials
Teacher’s made
1. TTLM  Learning Guide 25 1:1
 Teacher Guide 1
 Assessment Packet 25 1:1
2. Textbooks  Any Relevant Books 25 1:1
 Introduction to presentation
3. Reference Books 5 1:5
package
4. Journals/Publication/Magazines - ICT journals (Monthly) 1 1:25
Learning Facilities &
B.
Infrastructure
- 8x12m; equipped with IT equipment
1 Lecture Room 1 1:25
and internet
2. Library - Multipurpose
C. Consumable Materials
- CD-R/RW
1. Blank Disk 5 1:5
- DVD/CDRW
- Whiteboard marker, printing paper,
2. Stationery
printer ink
D. Tools and Equipment
1 Samples (Soft/Hard) copy  Presentation document 25 1:1
Operating systems
2 -Windows XP,7,10, Vista,7, Linux, 5 1:5
3 Application Software  MS-Office 5 1:5
4 UPS  750 Volt Ampère 13 1:3
5 Divider  American socket supporter 13 1:3
- w/15 inch flat monitor and 120 GB
Desktop Computer including
6 Hard disk; RAM size 1GB; 3Gz or 25 1:1
its peripherals
above
7 Multimedia projector - LCD 1 1:25
8 Printer Any available printer 1 1:25
9 Locker - wooden or metal 2 1:25
10 Cabinet - metal 1 1:25

Page 79 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
LEARNING MODULE 09
TVET-PROGRAMME TITLE: Web Development and Database Administration Level II

MODULE TITLE: Updating and Documenting Operational Procedures


MODULE CODE: EIS WDDBA2 M09 0322
NOMINAL DURATION: 30 Hours
MODULE DESCRIPTION: This modules describes the performance outcomes, skills and
knowledge required to operate presentation applications and perform basic operations, including
creating, formatting and adding effects to presentations.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Assess technical and user documentation
LO2. Update procedures
LO3. Update documentation
LO1. Assess technical and user documentation
1.1. Reviewing current version of technical and user documentation
1.2. Comparing user documentation accuracy with current system
1.3. Identifying and documenting inaccuracies
1.4. Identifying sources and types of information

LO2. Update procedures


2.1. Determining operational procedure of tools and equipment
2.2. Developing operating procedure
2.3. Submitting proposed operating procedure to an appropriate person

LO3. Update documentation


3.1 Reviewing feed back
3.2 Updating technical and user documentation
3.3 Submitting technical and user documentation
3.4 Distributing technical and user documentation

Page 80 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
Low Vision Deaf Hard of hearing Physical impairment
trainees
Lecture-  Provide large print text  Assign sign language  Organize the class  Organize the class room
discussion  Prepare the lecture in Audio/video interpreter room seating seating arrangement to be
 Organize the class room seating  Arrange the class room seating arrangement to be accessible for wheelchairs
arrangement to be accessible to trainees to be conducive for eye to eye accessible to users.
 Write short notes on the black/white board contact trainees  Facilitate and support the
using large text  Make sure the luminosity of  Speak loudly trainees who have severe
 Make sure the luminosity of the light of the light of class room is kept  Ensure the attention impairments on their upper
class room is kept  Introduce new and relevant of the trainees limbs to take note
 Use normal tone of voice vocabularies  Present the lecture  Provide Orientation on the
 Encourage trainees to record the lecture in  Use short and clear sentences in video format physical feature of the work
audio format  Give emphasis on visual lecture  Ensure the attention shop
 Provide Orientation on the physical feature and ensure the attention of the of the trainees
of the work shop trainees
 Summarize main points  Avoid movement during
lecture time
 Present the lecture in video
format

Page 81 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Summarize main points
Demonstratio  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
n  Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipments/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention  Assign peer trainees to assist
 Prepare & use simulation  Use gesture of the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial rovide tutorial support
(if necessary) support (if necessary
(if necessary)

Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with
discussion group members  Facilitate the integration of integration of their peers
 Conduct close follow up trainees with group members trainees with group
 Introduce the trainees with other group  Conduct close follow up members
member  Introduce the trainees with  Conduct close
 Brief the thematic issues of the work other group member follow up
 Introduce the
trainees with other
group member

Page 82 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close  Assign peer trainees
 Provide tutorial support if necessary guidance follow up and  Use additional nominal hours
 provide special attention in the process  Provide tutorial support if guidance if necessary
necessary  Provide tutorial
 provide special attention in the support if necessary
process/practical training  provide special
 Introduce new and relevant attention in the
vocabularies process/ practical
training
 prepare the assignment questions in large  Use sign language interpreter  Provide briefing
Individual text  Provide briefing /orientation on /orientation on the
assignment  Encourage the trainees to prepare and the assignment assignment
submit the assignment in large texts  Provide visual recorded  Provide visual
 Make available recorded assignment material recorded material
questions
 Facilitate the trainees to prepare and
submit the assignment in soft or hard copy

Page 83 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 84 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
ASSESSMENT CRITERIA:
LO1. Assess technical and user documentation
 Current version of technical and user documentation is reviewed based on the latest
operational procedures.
 Accuracy of technical and user documentation is compared with current system
functionality.
 Inaccuracies are identified and documented for future reference.

LO2. Update procedures


 Operational procedure requirements are determined using review outcomes.
 Operating procedures are developed / updated for the system.
 Proposed operating procedures are submitted to appropriate person.

LO3. Update documentation


 Feedback is reviewed and appropriate changes are made as needed.
 Technical and user documentation are updated to incorporate changes.
 Technical and user documentation are submitted to appropriate person for final
approval.
 Technical and user documentation are distributed as agreed with appropriate person.

Page 85 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Annex: Resource Requirements
Module code Module title
EIS WDDBA2 M09 0322 Updating and Documenting Operational Procedures
Item Quantit Recommended Ratio
Category/Item Description/ Specifications (Item: Trainee)
No. y
A. Learning Materials
Teacher’s made
1. TTLM  Learning Guide 25 1:1
 Teacher Guide 1
 Assessment Packet 25 1:1
2. Textbooks  Any Relevant Books 25 1:1
3. Reference Books  Introduction to presentation package 5 1:5
Journals/Publication/Magazin - ICT journals (Monthly)
4. 1 1:25
es
Learning Facilities &
B.
Infrastructure
- 8x12m; equipped with IT equipment
1 Lecture Room 1 1:25
and internet
2. Library - Multipurpose
C. Consumable Materials
- CD-R/RW
1. Blank Disk 5 1:5
- DVD/CDRW
- Whiteboard marker, printing paper,
2. Stationery
printer ink
D. Tools and Equipment
1 Samples (Soft/Hard) copy  Presentation document 25 1:1
Operating systems
2 -Windows XP,7,10, Vista,7, Linux, 5 1:5
3 Application Software  MS-Office 5 1:5
4 UPS  750 Volt Ampère 13 1:3
5 Divider  American socket supporter 13 1:3
- w/15 inch flat monitor and 120 GB
Desktop Computer
6 Hard disk; RAM size 1GB; 3Gz or 25 1:1
including its peripherals
above
7 Multimedia projector - LCD 1 1:25
8 Printer Any available printer 1 1:25
9 Locker - wooden or metal 2 1:25
10 Cabinet - metal 1 1:25
11 Flash disk San disk or similar 16GB 8 1:1

Page 86 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
Acknowledgement
The Ministry of Labor and Skills wishes to thank and appreciation for the trainers who donated
their effort and time to develop this outcome based curriculum for the TVET program Web
development and database administration Level II. We also thank all regional TVET Colleges,
for active facilitation of their trainers for the development of this curriculum.

Page 87 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I
The trainers who developed the curriculum
No Name Qualification Educational Region College Mobile E-mail
background number
1 Alemayehu tesfaye MSc Information Sidama Daye 0912808069 alextesfaye1620@gmail.com
technology Polytechnic
2 Ezra Alemayehu MSc Information SNNPR Hossana 0912243860 ezanets261@gmail.com
Technology Polytechnic
Management
3 Frew Atkilt M-Tech Network & Oromiya Bishoftu 0911787374 frew.frikii@gmail.com
Information Polytechnic
Security College
4 Lemlem G/Slasei MA Computer Science Dire Dewa Ethio Italy 0929398419 lemlemg34@gmail.com
& Information Polytechnic
Technology College
5 Miskir Solomon MSc Information system Adiss Ababa Tvet Institute 0921851809 miskirsoll@gmail.com

6 Solomon Yilma MSc ICT Benishangul Asosa 0911954729 sollangano@gmail.com


Polytechnic
College

Page 88 of 89 Author/Copyright : Version - I


Hardware and Networking Service
Ministry of Labor and Skills March, 2022
Level- I

You might also like