SOP IPD WARD
PURPOSE
❖ To establish, implement & maintain a system for patient care.
❖ To provide guideline instructions for General Nursing care with the aim
  that   the needs and expectations of patients are honoured.
❖ To enhance patient satisfaction on a continual basis.
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SCOPE
It covers all the patients admitted in IPD wards
RESPONSIBILITY:
❖ Officer In-charge (nursing): For Administrative Responsibility of
ward and Supervision.
❖ Consultant-on duty: For Clinical responsibility - visiting in the ward.
❖ Qualified doctor on duty: Posted as senior resident or medical
officer
❖ Trainee: PG Junior Resident,Nursing student
❖ Staff nurse on duty: Staff nurse posted in the ward as per duty roster
❖ Nursing sister: Sister in charge of the unit
❖ Housekeeping - Refers to the management of duties and chores
involved in the running of a department, such as cleaning, assisting in
nursing work like sending samples to the lab, helping patients when
required, preparation of bed for new patients.
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Procedure outline
     ❖ Receiving And Initial assessment
     ❖ Admission, shifting
     ❖ Collection of reports-routine and investigations
     ❖ Maintenance of patient rights and dignity.
     ❖ Maintenance of records and consent documentation.
     ❖ The discharge procedure includes counselling, drug
       distribution and follow- up care.
     ❖ Environmental cleaning and processing of equipment.
     ❖ Procedure for end-of-life care.
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Procedure
S.    Activity                                     Responsibility     Referring
no.                                                                   document /record
1     Admission advice                             Treating doctor    OPD slip, patient file
      Depending upon the doctor's assessment
      the patient is advised for the admission.
2     Inpatient registration                       OIC or Nursing     IPD ward Admission
      Inpatient registration and allocation of     staff working in   receipt and patient
      beds is done as per the admission receipt    incharge in case   file
      bought by the patient from PRC.              of OIC non-
      OIC nursing staff working in charge          availability
      records the patient details in
      the patient admission/discharge register.
3     Patient warding in                           Housekeeping
      The housekeeping staff will prepare the      staff , nursing
      bed on the advice of the OIC or nursing      staff
      staff.
      The ward nurse receives the patient.
      Ward nurse reviews the admission notes/
      Instructions
4     Bed allotment                                Nursing staff      Patient file
      Bed no of allocated bed is recorded in
      Case sheet and admission register.
      The patient is shifted to the bed, made
      comfortable and should be oriented
      about the layout of the ward with
      instructions on how to call her in case of
      emergency.
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5    Patient Property                            Nursing staff     Patient staff
     Valuables like jewellery,                   Patient           communication
     mobile and cash are handover to the         attendant         register
     patient relatives. The patient should be
     instructed to not
     keep any valuables with them.
6    Initial assessment                          Nurse, resident   Patient file, nursing
                                                 doctor on duty    notes, TPR sheets
     Once the patient is
     settled in the ward, the nurse should
     conduct a
     nursing need assessment
     Resident doctor should assist in the
     assessment as directed by the consultant
     in OPD which is mentioned on the patient
     file
7    Rights of patients                          Doctor on Duty/
     Simple and clear language is                Ward Nurse/OIC
     Used while communicating to patients
     preferably the regional language.
     No shortcuts or technical words should be
     used while communicating.
     • Before any examination
     permission is taken from patients
     and the procedure is explained to them.
     • During the examination privacy of
     the patient is maintained. Screens
     and curtains are provided in
     the examination area and it is ensured
     that woman is protected from
     the view of other people.
     • Confidential information about
     patients should never be discussed with
     other
     staff members or outside the facility.
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8    If the patient is HIV positive in that case
        ● Confidentiality of such patient is
          maintained in all cases.
        ● Patients Should not be made to
          feel discriminated against.
        ● Beds / Case sheets of such patients
          are not labelled which denotes
          their HIV positive status.
        ● Status of such patients is not
          discussed with anybody who is not
          involved in the direct care of
          patients.
9    Preparation of the patient for Surgical       Surgeon, ward      Surgery consent
     Procedure-                                    nurse and          form.
        ● The procedure going to be                patient, patient
           performed and its purpose should        attendant
           be explained to the patient. if the
           patient is unconscious, it has to be
           explained to their family/attendant.
        ● Informed consent for the
           procedure should be obtained from
           the patient/attendant.
     Patient care
1    Monitoring temperature                        Ward nurse         TPR sheet
     The timing for measuring the body
     temperature is checked from the Doctor's
     order or as per the T`PR chart.
     Temperature is recorded in the TPR chart.
     The duty doctor is to be informed in the
     case of abnormal values.
     The thermometer had to be disinfected
     with
     Alcohol.
2    Monitoring Pulse rate-                        Ward nurse /       Nursing order sheet
     The pulse of the concerned patient is         Doctor
     recorded in the nursing chart. In case of
     difficulty doctor on duty is
     informed.
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3    Monitoring Blood Pressure-                   Ward nurse/         Nursing order sheet
     The timing for measuring the Blood           doctor
     Pressure is checked from the Doctor’s
     order or as per time interval indicated in
     the nursing chart.
4    Blood Transfusion:                           Consultant/ward     Consent form for
     - Blood transfusion may be required in       nurse/patient/pat   blood transfusion /
     conditions like blood-related                ient attendant      Patient file
     infection/cancer/anaemia or after
     operative procedure
     • Cross-matching of donor and recipient
     Blood is mandatory before transfusion.
     For High Risk & elective
     surgeries/chemotherapy of the patient,
     attendants are told to arrange blood in
     Advance.
     It had to be made sure that the blood
     transfusion consent form is signed by
     the patient, accepting the term and
     conditions. Otherwise, the process should
     not be carried out.
5    Environment cleaning and processing          OIC/housekeepin     Daily cleaning
     of                                           g                   checklist
     the equipment:
     Ward in charge makes sure that the
     cleaning and Mopping should be done in
     a unidirectional manner and instructs
     strictly that broomsticks and unhygienic
     mop sticks are not used in the Ward.
     Make sure that sodium hypochlorite
     solution is prepared in the correct ratio.
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6    Handling of medical devices                   Biomedical        HIC manual/
       ● All medical devices and                   technician/OIC/   Biomedical
           instruments are cleaned after each      ward Nurse        Equipment register/
           patient uses them in accordance                           Checklist for
           with procedures for hospital                              disinfecting the
           infection control.                                        equipment
       ● All the measuring equipment used
           inpatient care are regularly
           calibrated in accordance with
           manufacturer‘s instructions.
       ● All medical devices and equipment
           are appropriately stored with
           access All medical devices and
           equipment are appropriately stored
           with access to authorised
           individuals only.
7    Administration of Medication                  Ward Nurse/       Patient file/doctor
                                                   doctor on duty    order sheet
     Essential check -                                               /medication chart
         ● before administering any
     dmg name of the drug time of
     administering the medication, dosage,
     route of administration and in case of
     oral drugs, whether to give before or
     after food is thoroughly checked from
     the medication chart of the concerned
     patient.
         ● In case of any discrepancy in name
     doctor on duty /Pharmacist is consulted
     and generic names are matched.
         ● It is made sure that medication is
             not
     discontinued in the Medication Chart.
         ● The drug is checked for proper
             storage
     procedure and any sign of damage which
     may harm the efficacy. Parenteral drugs
     are
     checked for any turbidity in the container.
         ● The date of expiry and batch no. of
             the drug is checked arid in case of
             any discrepancy head nurse and
             Pharmacists are informed.
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8    Monitoring/ Recording-                       Doctor on duty/   Medication chart
     After ensuring the drug has been             ward nurse
     administered the nurse records the time
     and dose that has been given in the
     medication chart. If a complete dose is
     not given because of any reason (I like
     vomiting of oral drugs) it is recorded in
     the nursing chart and informed to the
     doctor on duty.
     Patient is watched for adverse effects and
     if any Doctor on Duty is informed.
     Disposal of remaining drugs is done as
     per Bio Medical Waste Rules.
9    Medical documentation                        Doctor on         Patient file/ doctor
     Patients complete medical records are        duty/ward nurse   order sheet/ nursing
     available at all the times during their stay                   notes
     in
     Hospital.
     Documentation within the medical record
     follows the logical sequence of date, time.
     Drug prescription chart, diagnostic
     results,
     nursing notes plan and should be kept as
     separate sections for prompt easy access.
     Every entry in the medical record is
     dated, timed (preferably in 24-Hour
     format), legible and signed by the person
     making the entry.
      Deletion and alterations are
     countersigned.
     Entries to medical records are made as
     soon
     as possible after seeing or intervention
     (eg. Change in clinical state, ward round,
     diagnostic) and before the relevant staff
     members go off duty.
     An entry is made in the medical records
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     whenever a patient is seen by a doctor.
     Consent form
     statements must be clearly recorded in
     medical records.
10   Nursing Care                                   OIC
                                                    Ward Nurse
     Nurse spends most of the time with
     patients, Therefore, it is expected that all
     the responsibilities of nursing care are
     performed smoothly by the nursing
     staff.The responsibility comprises both
     clinical and non clinical practices. The
     ultimate goal of the services provided is to
     achieve maximum patient satisfaction
11   Diet                                           Ward                 Doctor order sheet/
     Nurse informs the dietary department /         nurse/dietician/ki   Nursing notes / diet
     Kitchen for patients diets according to the    tchen                register
     doctor advice.                                 management
     The dietician has to confirm the
     communication and direct the kitchen
     supervisor to prepare meals as per
     requirement.
12   Inventory                                      Ward nurse /OIC      Inventory book
                                                                         Crash cart checklist
     Nurse maintains record of stocks of                                 Material
     Inventory,crash cart & medicines in the                             Management
     ward.                                                               System(HIS)
     When required the nurse has to indent                               Indent register
     the items in order to maintain the
     inventory.
13   Duty Handover system                           OIC &                Sending referral
                                                    Ward nurse           book
     At the end of each shift nurse on duty         Joining The Shift    Inventory book
     hands over, the details of treatment           And Leaving The      I.V fluid book
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     provided and patient progress, in writing     Shift            Admission and
     to the nurse joining duty for next shift.                      discharge book
14   Inter departmental/Floor Transfer             OIC/ward nurse   Admission and
     If patient is required to be shifted to                        discharge register
     other floor for any reason, the sister
     incharge of the other ward is informed
     and the patient is sent to the ward with
     all the medical records and drugs. Nurse
     incharge of both the wards has to enter
     the same in their register.
15   Diagnostics and therapy                       Ward nurse/OIC   Microbiology form
     If any test is required to be done for                         Bio imaging form
     the patient admitted in ward -                                 Nuclear medicine
     The patient sample or patient itself has to                    form
     be transferred to the respective lab or                        Cytopathology form
     department. The billing for the same has                       X ray forms
                                                                    USG form
     to be done through the smart card.
                                                                    CT form
                                                                    MRI form
                                                                    The guideline of lab
                                                                    or department to be
                                                                    followed while
                                                                    transferring
16   Counselling and Discharge of patient:        Treating doctor   Patient file
     Assessment of the patient is done on         OIC/ward Nurse    Discharge card
     daily basis.                                 PRC               Feedback form
        ● When the patient is declared                              Feedback form
            discharged by the consultant, the                       register
            nursing staff has to send Discharge
            Information to the PRC.
        ● PRC will give discharge slips to
            patient attendants . Once the slip is
            received to the department,the
            final discharge entry has to be done
            in the admission-discharge register.
        ● Patient has to be provided with a
            feedback form , the form has to be
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            maintained in the feedback form
            register within the department .
        ●   Patient discharge card has to be
            prepared.
        ●   Patient has to be counselled about
            the intake of the diet and medicine
            and follow up instructions given to
            the patient.
        ●   The patient has to be advised to
            meet the doctor before leaving the
            hospital to get endnotes or next
            OPD appointment date.
     Nurse has to ensure all the items issued to   Ward nurse
     the patient are returned back.
17   End of life care
     Respect the dignity of both patient
     and caregivers
     ; Be sensitive and respectful with the
     patients and wishes;
     • Use the most appropriate measures
     that are consistent with patient
     choices
     • Assess and manage psychological,
     social, and spiritual/religious problems:
     • Provide access to any therapy
     which may realistically be
     expected to improve the patients
     quality of life, including
     alternative or non-traditional
     treatment.
     • Provide access to palliative care
     and hospital care.
     • Respect the right to refuse
     treatment;
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18   Management of death                          Duty doctor/ OIC    Departmental
                                                  Ward nurse          Death register
     If the patient is dead, the death protocol   Security staff      MS office death
     has to be followed in order to discharge &                       register
                                                                      Form 2
     handover the body attendant.
                                                                      Form 4
19   Visiting hours                               Security personal
     The visiting hours had to be followed as     / ward nurse
     per the hospital decision.
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