Final Mba HR Payroll Project
Final Mba HR Payroll Project
ON
“ATTENDANCE AND SALARY MANAGMENT”
AT
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DECLARATION
I Farhat Tyagi hereby declared that this summer training project entitled ‘A
Mill Submitting for partial fulfillment of the requirement for the degree of
Meerut is of my original work. This report is only for education and not for
other .
Farhat Tyagi
B.B.A VIth sem
Roll no-190954105015
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ACKNOWLEDGEMENT
Farhat Tyagi
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PREFACE
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CONTENTS
Declaration
Acknowledgement
Company Certificate
College Certificate
Introduction of Project 6-8
Limitations 67
Conclusion 68-69
Bibliography 70
QUESTIONNAIRE 71-72
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CHAPTER – I
INTRODUCTION
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INTRODUCTION
Effective software systems contain two basic systems operating in
conjunction: an evaluation system and a feedback system. The main aim of the evaluation
system is to (if any). This gap is the shortfall that occurs when performance does not meet the
standard set by the organization as acceptable.The main aim of the feedback system is to
inform the employee about the quality of the software provided by the organisation.
(However, the information flow is not exclusively one way. The Technology team also
receives feedback from the employee about software problems, etc.)One of the best ways to
appreciate the purposes of performance appraisal is to look at it from the different viewpoints
of the main stakeholders: the employee and the organization.
Employee Viewpoint
From the employee viewpoint, the purpose of software used to calculate payroll process in
four-fold:
(2) Tell me how well I have done it with software used in the organisation
Organizational Viewpoint
From the organization's viewpoint, one of the most important reasons for having a
software is to establish and uphold the principle of accountability.
For decades it has been known to researchers that one of the chief causes of
organizational failure is "non-alignment of responsibility and accountability." Non-alignment
occurs where employees are given responsibilities and duties, but are not held accountable for
the way in which those responsibilities and duties are performed. What typically happens is
that several individuals or work units appear to have overlapping roles.
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accountable for anything. In this event, the principle of accountability breaks down
completely. Organizational failure is the only possible outcome
In cases where the non-alignment is not so severe, the organization may continue to function,
albeit inefficiently. Like a poorly made or badly tuned engine, the non-aligned organization
may run, but it will be sluggish, costly and unreliable. One of the principal aims of
performance appraisal is to make people accountable. The objective is to align responsibility
and accountability at every organizational level.
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CHAPTER – III
Company profile
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Welcome to Maruti Papers
As one of the leading manufacturers of quality Kraft paper in Uttar Pradesh
(India), Maruti Papers Limited (MPL) is responsible for delivering quality
products to meet the growing demand for packaging paper.
.
ISO 9001:2008, ISO 14001:2004 CERTIFIED COMPANY
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About Us
Read More
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OUR PRODUCTS
Maruti Papers produces superior quality kraft paper to meet the
valued customers.
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Electrical insulation in large oil-filled transformers & in electrical
components, providing a sturdy yet inexpensive means of protecting the
material.
It is an ideal medium for home crafts, including for drawing & innovative
gift wrapping.
In the publishing industry, kraft paper is often used as the lining for the
inside cover spine of hardback books.
The paper produced by MPL is eco- friendly as the pulp is manufactured out of
renewable raw material and is free of any hazardous chemicals. As the paper is
acid free, it has enhanced permanency in terms of strength characteristics.
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OUR COMPANY
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We believe ‘tradition and modernity go hand in hand’ which means we value
long term relationships as a fundamental Indian tradition, while we are also
eager to embrace the modern values of innovation and efficiency.
100 percent of our manufacturing is from recycled paper, which is sourced from
India & abroad. We are committed to act sustainably in the interest of our
customers, our business and the natural environment.
OUR ENVIRONMENT
The environmental impact of paper is significant, which has led to changes in
industry and behaviour at both business and personal levels. According to a
Canadian citizens organisation, it has been estimated that by 2020 paper mills
will produce almost 500,000,000 tons of paper and paperboard per year, so
great efforts are needed to ensure that the environment is protected during the
production, use and recycling/disposal of this enormous volume of material.
The question is no longer ‘what did you do 10 years ago?’ but ‘what are you
going to do moving forward?’ And that question is only going to get louder. We
need to live peacefully with the environment.
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Maruti Papers Limited is committed to maintaining high environmental
standards which meet or exceed those established by all relevant laws and
regulations. Through our processes, we try to reduce waste whenever and
wherever possible. MPLwill continue to make capital and process
improvements to reduce all emissions, reduce solid waste, reduce chemical
usage, and reduce water usage.
We welcome any and all suggestions and requests from distributors, customers,
partners, and business acquaintances concerning our sustainable practices – and
how we can make improvements together. We value your input and appreciate
your efforts to help us do our part to leave the environment a healthy and safe
place for generations to come.
OUR COMMUNITY
Maruti Papers prides itself on being a responsible corporate citizen. We
contribute to the well being of our community in the following ways:
A close eye on the environment : As a manufacturing company, Maruti
Papers is committed to conserving natural resources and environmental
protection is our top priority. 100 percent of our manufacturing is from recycled
paper, which is sourced from India & abroad. We are committed to act
sustainably in the interest of our customers, our business and the natural
environment.
Education for underprivileged girls : We understand that education is
the key to progress in life and the way forward. The Aajeevika centre was set up
in Shamli, under the aegis of our NGO (Shamli Jan Seva Samiti), in April 2013
with the aim of making girls and women independent through livelihood
training. The centre began with four basic courses – Tailoring, Beauty and
wellness, Computer Literacy and English Speaking; all geared to promote self
reliance and confidence in these young girls. Each course is a 3 month program
taught for one hour daily. A certificate of completion is awarded on successful
completion of the course. Currently there are 800 + students at the center.
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Among these there are many students (over 80 in number) who are doing all the
four courses.
A new centre was started in Sikka Village in April 2014. We offer the Beauty &
wellness and Tailoring course at this centre. There are currently 160 girls
enrolled. Both the centres operate as completely free of cost learning centers for
the students.
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❖ We have got 2 solar street lights installed in Sikka village for the
convenience of the villagers. There is erratic power supply, and the solar lights
are extremely helpful in the dark evenings & nights.
COMPANY INFO
Maruti Papers
+91 9319412804
marutipapers@rediffmail.com
info@marutipapers.com
http://www.marutipapers.com
8th KM Stone, Village Sikka, Shamli (U.P.) - 247776, India
STAFFING SOLUTION
Employees are a vital force to any organization's growth initiative. Maruti Paper with
a pan India presence & a wide database is an ideal partner to address dynamic manpower
requirements. By implementing best practices and procedures across our processes, we
ensure on-time delivery and capabilities to source and migrate candidates to meet the specific
requirement of our clients. Being customer centric, we also add value to our staffing services
through training, payroll processing, Tax & benefits administration, insurance, statutory
compliances.
Service benefits -
As a Client
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Grievance / discipline management
As an Associate
Multi-industry exposure
Better career development opportunities
PAYROLL SOLUTIONS
HR activities like Payroll bring to mind, a stream of innumerable printouts, forms and
transactions. Although repetitive, these are critical functions within an organization. Payroll
services require constant evolution of best practices and focus on accuracy & discipline. This
is where we have made significant investments in India over the last five years. With our rich
experience in managing payroll for over 10 years globally we understand every aspect of
payroll management & have the ability to customize it to meet all our client requirements.
With more than 2500 clients globally and partnering with some of the largest Indian
and Multi national companies in India, our experience has resulted in a consistent growth
curve.
Maruti Paper's complete payroll solutions comprises of -
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Reimbursement Processing
Statutory Compliance
Query Management
Retrials Management
PF Trust Management
Successful business venture depend on quality manpower. Given the high potential in Indian
market and the advent of sun rise sectors, we now have an independent recruitment and
executive search division. Our expertise spans across business verticals supported by a team
of professionals. Maruti Paperascertains the skill-set of the prospective candidates through
expert methodologies and selects the most ideally suited for the job. We not only provide
recruitment service in India but as a result of our association with Talent2, we are geared up
to manage IT, Non IT, Middle & senior management positions in select South East Asian,
and Middle East Markets
Recruitment:
We have a Pan India team of recruiters supporting existing and new clients on mandates
across levels. We have a multi industry exposure to source and place candidates through this
division .There is a strong emphasis on turnaround time and quality candidates.
Executive Search:
We maintain a rich databank of Senior and middle level profiles from across industry
verticals. Confidentiality and candidate fitment are prime criteria this search division.
We have a team of very experienced and professional recruiting consultants managing the
client and candidate interface.
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IT Recruitment:
We now have a separate IT recruitment wing supporting the IT and ITES growth in India and
abroad and work with the some of the largest clients in this field. We have domain expertise
to provide a wide range of client requirements.
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Creative Problem Corporate wives
Team Synergies & Effectiveness
Solving
Cross Cultural Sensitivity & Business Train The Trainer Self Management
Etiquette - International and General Work
Place Ethics
Transaction Processing
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Statutory Compliances
Data Management
Account Reconciliation
Maruti Paper is among the fast growing Human Resources service providers world wide,
offering customized solutions with cutting-edge technology.
Maruti Paper is equipped with world-class technology and infrastructure and a pan India
presence with skilled personnel.
The company is providing its services from medium size companies to large, multi-
national corporations. Located in six major cities, and utilizing an experienced, multi-talented
workforce, Maruti Paper can address all Human Resources needs in India.
Maruti Paper India, incorporated in 2001, is a Human Resources Service provider whose
offerings include customised services like
SAMSUNG
SUN MICROSYSTEMS
BPL
SIFY
COFFEE DAY
COCA COLA
IDBI BANK
Dr.REDDY’S
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HCL
DELL
CAPARO MARUTI
AIRTEL
HDFC
FORD
MONSTER INDIA
MIDAS
TITAN
CITI FINANCIAL
AIG
CENTURION BANK
CANARA BANK
The following are the needs to do the research at MARUTI PAPER INDIA HR
PVT.LTD.
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5. To contribute to the growth of the organization.
OBJECTIVES
PRIMARY
To know the roll of HR in payroll and the payroll software’s used in the organization.
SECONDARY
To find about the software’s used in Payroll process and satisfactory level of employees
using this software’s .
To Study about the attendance and salary mgt procedure adopter by the
company.
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RESEARCH METHODOLOGY
RESEARCH DESIGN:
A research design is the arrangement of conditions for collection and analysis of data in a
manner that aims to combine relevance to the research purpose with economy in procedure.
EXPLORATORY RESEARCH:
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Exploratory research focuses on collecting data using an unstructured format
or informal procedures to capture data and to interpret them. It is often used to classify the
problems or opportunities and it is not intended to provide conclusive information from
which a particular course of action can be determined.
SAMPLING DESIGN:
A sample design is a definite plan for obtaining a sample from a given population
POPULATION:
The employees of MARUTI PAPER will constitute the entire population. Here the entire
population is considered for my study because the population is limited.
Data is recorded measure of phenomena. While deciding about the method of data collection,
the researcher should keep in the mind about two types of data. They are, Primary Data and
Secondary Data
Primary data
Primary data represent the first hand raw data that have been specifically collected for the
current research problem. Primary data are raw, unprocessed and yet to receive any type of
meaningful interpretation. Sources of primary data tend to be the output of conducting some
type of exploratory, descriptive or casual research.
DATA COLLECTION:
OBSERVATION, INTERVIEW
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taking place. This is highly flexible as the observer can decide what to observe, how much
time to spent on observation of an aspect, when to shift focus etc. The observer may feel
bored or frustrated by constantly being on the watch and may tend to loose focus. This might
reduce the accuracy and completeness of the observation. Another weakness is that the
observer may be overloaded when the events takes place quickly which cannot be kept track
of or recorded.
Secondary data
The secondary data is the historical data previously collected and assembled for some
other research problem. Secondary data can be usually gathered at faster and economical
manner than the primary data. However the data may not fit in the researchers information
need. The secondary data can be obtained form the libraries, website, published as well as
unpublished documents etc.,
SAMPLING TECHNIQUE:
PURPOSIVE SAMPLING
A purposive sample is a non-representative subset of some larger population, and is
constructed to serve a very specific need or purpose. A researcher may have a specific group
in mind, such as high level business executives. It may not be possible to specify the
population -- they would not all be known, and access will be difficult. The researcher will
attempt to zero in on the target group, interviewing whomever is available
Sample size
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Period of study
Tools Used
Simple average
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CHAPTER – II
Review of Literature
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MAJOR DUTIES OF HR:
Ensures timely and accurate preparation of all Institution payroll operations and works
closely with the Human Resources Office to ensure that payroll actions are in conformance
with employment and benefits practices and accounting procedures.
Oversees preparation of all federal and state payroll tax reports, including quarterly
and year-end returns; determines taxability of non-wage payments and serves as in-house
contact for technical tax compliance issues, including tax liabilities of foreign nationals.
Handles federal and state agency audits and maintains close contact with ITI and
other regulatory agencies to ensure that the Institution has accurate information and is in
compliance.
Maintains all payroll records, reports, computations and audits, including periodic
internal audit tests of labor utilization; works closely with internal and external auditors to
ensure compliance with relevant tax laws and government regulations.
SAP-source is a software-Talent payroll service provider which can take best of the
We can use any payroll software with strong methodical service orientation.
To believe sensitive activity like payroll service is more important than the tool used.
Execution Objective
To build methodical & service oriented approach in execution of Payroll as it is a
sensitive activity and needs to be executed,
Timely & consistently
Correctly to the last detail
To Fulfill statutory obligations/compliances
To give complete picture every month to management and employee
Supportively & predictably
Methodical structured approach to payroll outsourcing
To help us Assess, Analyze and to Build solid execution
Four Stages
Analysis stage –documenting the details gathered.
Transition stage - preparation
Pilot stage – verification
Production stage
Stage-I: Analysis
Understand client business
Alignment of outsourcing strategy with the corporate strategy
Assess requirement
Review environment
Confirm viability
Identification of an outsourcing champion
Establishment of clear timelines around the
outsourcing initiative
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Stage-II : Transition
Team mobilization (technology & domain)
Training in tools and procedures if required
Hand-over of responsibility to our team
Establishing necessary set-up
Stage III : Pilot
Data collection and entry in the D/B
One time data
Company & employee
Monthly data
Data in between the months
Data validation with the client
Verify per the checklist, if we have received the monthly data in complete
Enter the data in the salary processing software
Data entry validation
Verify if software has given considerations to all exceptions. If not do the necessary changes
manually.
Generate salary working and send ‘variance’ & ‘monthly’ report to customer for verification
Stage IV : Execution
Monthly: (pdf file over the email)
Salary slip to the employee with leave balance & to date fig.
Consolidated report to the management
Note to the Bank for disbursement of salary
Monthly tax deduction statement
Monthly PF/Society contributions
Projected Income tax working for the year Annually/Quarterly
MIS
Quarterly tax return documents to company and to employee
Salary certificate to the employee
Attending to the call of the employer/employee on specific issues
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Payroll Back Office
Scope of services
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Why Payroll software used in the organisation?
Payroll System
Problem Statement
The study specifically seeks to answer the following problems in manual payroll process:
• Speed in processing payroll tends to be slow.
• Prone to mathematical errors that could consume much time than it should and could
cause financial or legal trouble.
• Tallying of time cards is done manually.
• Time consuming in double checking the consistency of all the reports.
• Difficult and time consuming in keeping up-to-date in taxes and other deductions.
• Storage of files is susceptible to be damaged as well as lost of data.
Significance of Study
• Speed in processing payroll will have a faster performance by means of decreasing the
manual input areas.
• Mathematical errors will be prevented by automatic computations that the proposed
system will provide and you may not have to worry about having financial or legal trouble.
• Tallying of time cards will be done automatically by including a computerized employee
log-in system in the proposed system which will be responsible in computing the time the
employee worked.
• The proposed system will record all data in all reports at the same time so you can make
sure they are consistent and it also saves time.
• Employers will never have to spend much time in keeping up to date with taxes and
deductions because the system will be designed updated to such deductions.
• Storage of files will be safe and secured with “username and passwords” and can easily
be accessed.
Scope and Limitation
After several interviews and observations, the researchers have come to identify how the
payroll works. The aim of the research is to provide a specific school, Hillcrest Baptist
Academy, a computerized payroll system. The proposed system will guide the employer
through all the stages of the process.
The system can only do the following:
• Compute monthly net income, PAG-IBIG, Withholding Tax and other deductions
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THE PROBLEM AND REVIEW OF RELATED LITERATURE
As computer technology changes at such fast phase, many businesses sectors try to
cope up by upgrading computer system constantly in order to stay competitive. The multi
function ability of technology for its advance system is also an important factor for a
company to use software. It makes efficient use of the advance technology and has ambition
to discover more.
Computers have the great impact on the profession of accounting. With the rapid
growth of technology today, there is no doubt that computer will become a common asset in
all profession.
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HOW THE INPUT PROVIDED BY THE CLIENT
story provided by the client was as follows:
“You are to design and implement a payroll system that should accept employee hours
worked, compute net pay and record all the payroll data for subsequent processing. The
system should prepare pay cheques and a payroll ledger, and maintain data on a sequential
payroll file. Non-statutory deductions such as union dues and pension plans to be made.
“The payroll data are employee number, employee name, pay rate, and union member flag.
The year-to-date total should contain earnings, federal tax, pension plan, and union dues”
To accomplish these tasks, we had to meet with the client to find out exactly what the
program is
meant to do. Here are the sub stories that we were able to get from the client:
The program accepts employee hours worked
The program computes net pay
The program record all the payroll data for subsequent processing
The program should prepare pay cheques
The program should prepare a payroll ledger
The program should maintain data on a sequential payroll file
Non-statutory deductions such as union dues and pension plans to be made
Year-to-date total should contain earnings, federal tax, pension plan, and union dues
Payroll data are employee number, employee name, pay rate, and union member flag
Terminology Definition
This section gives a definition and explanation of some of the terms used in the project:
Employee Data: This is the employee's information in the company. It consists of the
employee identification number, employee name, pay rate, pension plan flag, and union
member flag.
Payroll Records: The payroll records are used to store each month’s hours worked, and the
rates for that month.
Rates: Rates consists of the percentage that would be deducted from the gross pay depending
on union membership status, pension plan, state and federal tax. Each employee can have a
unique hourly rate.
Payroll Ledger: This is a table that shows the calculated pay of employees and the month in
which they earned the pay. The ledger can be filtered by name, identification number, year
and month.
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Hours Worked: This is the number of times that an employee work in a month. The hours
worked is used to calculate the pay that an employee will receive for that month.
Net Pay: The net pay is the final salary amount that would be given to the employee after all
the deductions are subtracted from the gross pay. The deductions include among others taxes,
union member dues and pension plan.
Gross Pay: The gross pay is the amount that the employee earns before the deductions are
subtracted.
Deductions: Deductions are made up of taxes, union membership dues, pension plan. They
are subtracted from the gross pay to give the net pay which is the employee's final pay for the
month.
Taxes: The taxes consists of the state dues and federal dues. A percentage of the employee's
salary goes to state and country.
Union Membership Dues: This is meant for employee's that are union workers in the
company. They get to pay a percentage for union dues. An employee can be a union member
and later change status to be a non-union member.
Pension Plan: Employees that opted to use the pension plan of the company get to pay a
particular
percentage of their pay in preparation for their retirement.
Payslip: These are similar to pay cheques. They allow the employee to have his or her pay
printed out on paper so that they can cash it.
Year-To-Date Total: The year-to-date total is the summation of all the previous earnings till
the month before the current month.
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REVIEW OF TECHNOLOGY TEAM TO MEET CLIENTS REQUIREMENTS:
The client knows how far Organisation software is coming and knows what to except
at one particular time or the other. The software is built exactly the way the client wants it to
be built.
Project Deliverables
We met with our client on a few occasions to show our progress so far. In the
long run, showing the client part of the finished product in stages helped. There were a few
things he brought to our understanding and we were able to change those things. If we had
waited till we finished the coding,we would have found it really difficult to correct the errors
we found in such a short time.
The graphical user interface was acceptable to the client at this stage even
though he thought we could improve on it with a little more time. From our project
deliverables, the client was able to bring to our understanding that the employees should have
different pay rates and that it would be safe (for record purposes) to calculate the employee's
year-to-data total salary earnings. These observations were later incorporated into the final
deliverable.
Software development practices adopted in Maruti Paper.
Extreme Programming to build the software.
The whole team approach in which the client was involved through out the software
development.
simple designs which were as simple as the current functionality allowed by the system.
We first began with very simple design which is incrementally improved.
Continuous integration was also used where each code was compiled run and tested
before
adding to the system after which the system must meet all the criteria
The most important practice adopted was pair programming. The technology team
paired up with members of the payroll team and each team met at various times to code. After
each pair coded, they made sure they tested and compiled it, then added it to the main system
which they sent to the other group members.
We also made sure that we coded according to coding standards, the development codes
were
consistent and had the same style through out.
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CHAPTER – IV
DATA ANALYSIS AND
INTERPRETATIONS
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CHAPTER 4
SATISFIED 45 90
DISSATISFIED 3 6
NEUTRAL 2 4
Table No.4.1 Reasons for satisfaction/dissatisfaction level towards the
CHART NO.4.1.1
90% of the Employees are satisfied by the software and we need to more focus on the 6
% dissatisfied and 4% not yet responded.
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Table No.4.2 Reasons for satisfaction/dissatisfaction level towards, whether the software
user friendly.
YES 41 82
NO 9 18
CHART NO.4.2.2
Among 50employees 82 % of the employees are satisfied with the software system helps
for future growth that they had improved themselves after the program. 18 % of the
employees are not satisfied with software system helps for future growth.
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Table No.4.3 Reasons for satisfaction/dissatisfaction level towards the Measurement of
complaints regarding loading of pay sheet in software.
SATISFIED 45 90
DISSATISFIED 0 0
NEUTRAL 5 10
CHART NO.4.3.3
90 % of the Employees are satisfied by the software and we need to more focus on 10%
not yet responded.
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Table No.4.4 Reasons for satisfaction/dissatisfaction level towards the Measurement of clients
requirements by the organization.
YES 35 70
NO 15 30
CHART NO.4.4.4
SOURCE:PRIMARY DATA
70 % of the Employees are satisfied to meet the clients requirements and we need to
more focus on 30% of employe
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Table No.4.5 Reasons for satisfaction/dissatisfaction level towards the usage of new software
for payroll process.
SATISFIED 38 76
DISSATISFIED 12 24
NEUTRAL 0 0
CHART NO.4.5.5
76 % of the Employees are satisfied with the calculation and we need to more focus on
24% of employees dissatisfied
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Table No.4.6 Reasons for satisfaction/dissatisfaction level towards the Measurement of delivery
of payroll report to clients.
SATISFIED 30 60
DISSATISFIED 5 10
NEUTRAL 15 30
CHART NO.4.6.6
60 % of the Employees are satisfied by the delivery and we need to more focus on the
10% dissatisfied and 30% not yet responded.
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Table No.4.7 Reasons for satisfaction/dissatisfaction level towards the Measurement of
complaints rectification.
SATISFIED 20 40
DISSATISFIED 5 10
NEUTRAL 25 50
CHART NO.4.7.7
40 % of the Employees are satisfied by the software version and we need to more focus
on the 10% dissatisfied and 50% not yet responded.
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Table No.4.8 Reasons for satisfaction/dissatisfaction level towards the usage period of software.
YES 47 94
NO 3 6
CHART NO.4.8.8
94 % of the Employees are satisfied by the service provided for the software complaints
and we need to more focus on the 6 % dissatisfied.
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Table No.4.9 Reasons for satisfaction/dissatisfaction level towards the
Measurement of teams coordination with software technology team.
YES 48 96
NO 2 4
CHART NO.4.9.9
96 % of the Employees are satisfied by the software development and we need to more
focus on the 4 % dissatisfied.
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Table No.4.10 Reasons for satisfaction/dissatisfaction level towards the Measurement of clients
input.
YES 42 84
NO 8 16
CHART NO.4.10.10
84 % of the Employees are satisfied by the clients input records and we need to more
focus on the 16 % dissatisfied.
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Table No.4.11 Reasons for satisfaction/dissatisfaction level towards the Measurement of
training given to employees.
YES 30 60
NO 20 40
CHART NO.4.11.11
60 % of the Employees are satisfied by the software training and we need to more focus
on the 40% dissatisfied with training.
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Table No.4.12 The way in which the organization and clients discuss for
re-engineering the software for future growth.
YES 45 90
NO 5 10
CHART NO. 4.12.12
90 % of the Employees are satisfied by the re-engineering and we need to more focus on
the 10 % dissatisfied.
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Table No.4.13 The way in which the organisation maintains records as per government norms.
YES 50 100
NO 0 0
CHART NO.3.13.13
100 % of the Employees are satisfied by the organization maintains all reports
according to government norms.
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LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS
YES 46 92
NO 4 8
CHART NO. 4.14.14
92% of the Employees are satisfied by the maintains of client inputs and we need to
more focus on the 8 % dissatisfied
Table no.4.15 The way in which the employee’s interface with HR department for payroll
process of clients.
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LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS
YES 32 64
NO 18 36
CHART NO.4.15.15
64% of the Employees are satisfied by the clients HR and we need to more focus on the
36% dissatisfied.
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Satisfied Dissatisfied Neutral/pass Total
Yes 38 2 1 41
No 7 1 1 9
Total 45 3 2 50
Ei
Total 50 50 2.04775
CALCULATION:
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Tabulated value of D.F=2 @ 5% level of significance is 5.991.
Therefore Ho is accepted because the calculated value is less than tabulated value.
Hence there is no significant difference between observed frequency and the expected
frequency. Hence the software used in talent pro is good.
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One Sample Run Test
YYYYNYYYYYYYYYYNYYYYYYNYYYYNYYYYYNYYYYYYYYYNYYYYNYYYYNNYYYY
YYN
r=no. of runs= 14
no. of Y= 41
no. of N= 9
Ho: The software is effective and accept at random in sequence.
H1: The software is not effective and not accept at random in sequence.
41+9
= 15.76
(41+9)2 (41+9-1)
= 2.0358
Z= r- E(r)
S.E(r)
= 14-15.76
2.0358
= [-0.8645]
So, accept H0
Hence the software is effective are accept at random in sequence
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CHAPTER – V
FINDINGS, SUGGESTIONS
CHAPTER 5
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FINDINGS
Software (sap)
Import of data in software
Software calculation
Accept & implement change
Flexibility
Company policies
Education &Computer Skills
Client Relation.
78 % of the Employees are satisfied by the software and we need to more focus on the
4 % dissatisfied and 18% not yet responded.
Among 50 employees 90 % of the employees are satisfied with the software system
helps for future growth that they had improved themselves after the program. 10 % of
the employees are not satisfied with software system helps for future growth.
90 % of the Employees are satisfied by the software and we need to more focus on
10% not yet responded.
70 % of the Employees are satisfied to meet the clients requirements and we need to
more focus on 30% of employee
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76 % of the Employees are satisfied with the calculation and we need to more focus
on 24% of employees dissatisfied.
60 % of the Employees are satisfied by the delivery and we need to more focus on the
10% dissatisfied and 30% not yet responded
40 % of the Employees are satisfied by the software version and we need to more
focus on the 10% dissatisfied and 50% not yet responded
94 % of the Employees are satisfied by the service provided for the software
complaints and we need to more focus on the 6 % dissatisfied.
84 % of the Employees are satisfied by the clients input records and we need to more
focus on the 16 % dissatisfied.
60 % of the Employees are satisfied by the software training and we need to more
focus on the 40% dissatisfied with training.
90 % of the Employees are satisfied by the re-engineering and we need to more focus
on the 10 % dissatisfied.
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100 % of the Employees are satisfied by the organization maintains all reports
according to government norms.
92% of the Employees are satisfied by the maintains of client inputs and we need to
more focus on the 8 % dissatisfied.
64% of the Employees are satisfied by the clients HR and we need to more focus on
the 36% dissatisfied.
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SUGGESTIONS
1. In order to improve the Software skills of employees the organization should create
more awareness and to provide feedback regularly to the employees about software
system.
2. Proper training should be given to the employees, in order to increase their knowledge
about the usefulness of the software system.
3. Top management shall continually review the software according to the client
requirements, which shall be seen as positive support to the system by the employees
as well as clients.
4. After software testing, if there is any changes, the employees should be informed by
the software technology team.
6. Latest software should be implemented in future to fight with the competitors and
retain their clients.
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LIMITATIONS OF THIS STUDY
1. The respondent attitude did not allow me to get their true feelings.
3. Most of the employees were busy with their tight work and they don’t want to be disturbed.
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CHAPTER – Vi
CONCLUSION
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CONCLUSION
The study had confirmed that the company is having a good Software System.
From this study, it is found that majority of the workers were satisfied with Software
used.
To make the software system more efficient and excellent, the company should give
importance to the clients and create awareness among employees and it shall consider
some of the ways and means suggested by the employees like addition of parameters
such as short cut for calculation PF,ESI,TAX,Etc,. Dependability and conducting
regular training program on the software usage.
I hope that the suggestion given in the report may be implemented in future course for
the benefit of the employees and the company.
The company should conduct the similar type of research at regular interval to know
the changing softwares and to know about the latest technology like baan software
etc..
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BIBLIOGRAPHY
BOOKS
REFERENCES
Websites
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WWW.SLIDESHARE.COM
WWW.SCRIBD.COM
WWW.CITEHR.COM
WWW.MANAGEMENTPARADISE.COM
APPENDICES - I
INTERVIEW QUESTIONS
1) Does the clients are satisfied with the software used in talent pro for the pay roll
processing ?
Satisfied Dissatisfied Neutral
2) Is the software user friendly?
YES NO
3) When do you get complaints regarding the loading of pay sheet into talent pay software?
Whether satisfied?
Satisfied Dissatisfied Neutral
4) Has the organization defined its payroll process software to meet clients requirements
services?
YES NO
5) Are you satisfied with the software to calculate the pf,esi etc?
Satisfied Dissatisfied Neutral
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7) How long you have been using the software? Whether it is satisfied or not?
Satisfied Dissatisfied Neutral
YES NO
10) Whether clients Provides periodic analysis of payroll and disbursement records to ensure
that adjustments are in accord with management's criteria.
YES NO
11) Whether Supervises Payroll Office staff and operations; provides on-going assistance to
Institution employees in tax-related payroll matters.
YES NO
YES NO
13) Whether company Maintains all payroll records, reports, computations and audits,
including periodic internal audit tests of labor utilization; works closely with internal and
external auditors to ensure compliance with relevant tax laws and government
regulations.
YES NO
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14) Whether Maintenance and updating of client information sheet / salary register
confidentially?
YES NO
15) Whether the employees Interfaces routinely with Human Resources department on client
benefits issues (deductions, retirement payments, etc.) to ensure timely and accurate
processing
YES NO
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