Multiple Choice Questions (MCQ) with
Answers on Organizational Behavior
1-The Hawthorne studies are of utmost significance as they form an honest and concerted
attempt to understand:
(A) The human factor
(B) Employee attitudes
(C) The workers social situations
(D)All of the above
Answer: D
2-The ________ leadership style is an expression of the leader’s trust in the abilities of his
subordinates.
(A) Participative
(B) Delegative
(C) Authoritarian
(D) All of the above
Answer: A
3-Work attitudes can be reflected in an organization through
(A) Job satisfaction
(B) Organizational commitment
(C) Both ‘A’ and ‘B’
(D) None of the above
Answer: C
4-The two dimensions of leadership which emerged from the Leader Behavior Description
Questionnaire were ‘consideration’ and ‘________’.
(A) Energizing
(B) Initiating structure
(C) Deliberate
(D) Commanding
Answer: B
5-The model(s) of Organizational Behaviour is (are):
(A) Autocratic
(B) Custodial
(C) Supportive
(D) All of the above
Answer: D
6-At the norming stage, the team is involved in defining ………
(A) Goals
(B) Roles
(C) Relations
(D) All of the above
Answer: A
7-Identify the steps involved in achieving improvement in communication within the
organization.
(A) Sending messages, Use of multiple channels, Promoting inter-group communication
(B) Simple messages, Use of multiple channels, promoting inter-group interaction
(C) Simple messages, Use of multiple channels, promoting inter-group communication
(D) Simple messages, Use of multiple methods, promoting inter-group communication
Answer: C
8-The philosophy that guides an organization’s policies towards its employees and customers is
an important part of
(A) Management strategy
(B) Organization behavior
(C) Organizational culture
(D) Organization development
Answer: C
9-Feature(s) of Maslow’s need hierarchy theory is (are):
(A) Theory of human motives
(B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation
(D) All of the above
Answer: D
10-What is play to some people maybe to others.
(A) Responsibility
(B) Duty
(C) Work
(D) None of the above
Answer: C
11-All the unique traits and patterns of adjustment of the individual is known as
(A) Personality
(B) Responsibility
(C) Creativity
(D) Authority
Answer: A
12-Organization’s using ________ model are very successful in the era of globalisation.
(A) Delegative
(B) Authorative
(C) Supportive
(D) Responsive
Answer: C
13-Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings
(B) The working of human beings
(C) Both ‘A’ and ‘B’
(D) None of the above
Answer: A
14-One of the factors causing decrement in work is ________.
(A) Wages
(B) Fatigue
(C) Working hour
(D) None of the above
Answer: B
15-An atmospheric condition that is critical in a good working environment is-
(A) air circulation
(B) air conditioning
(C) Air purification
(D) All of the above
Answer: A
16-Organizational________ is the systematic process by which an organization brings a new
employee into its culture.
(A) Socialization
(B) Development
(C) Behavior
(D) Structure
Answer: A
17-Attitude is
(A) Tendency to react positively
(B) Tendency to react negatively
(C) Tendency to react in a certain way
(D) All of the above
Answer: D
18-Which of the following situation is expected to last in the long run?
(A) Low productivity
(B) High morale
(C) Both ‘A’ and ‘B’
(D) None of the above
Answer: C
19-So as to cope with stress effectively, it is necessary to have a healthy …….. .
(A) Environment
(B) Body
(C) Relations
(D) All of the above
Answer: B
20-The group________ are more important to the group members than any financial incentive.
(A) Norms
(B) Values
(C) Both ‘A’ and ‘B’
(D) None of the value
Answer: A
21-Advise the management of ABC Ltd. about the various groups that can be created in an
organisation.
(A) Effective group, Formal group, group
(B) Reactive group, Formal group, Informal group
(C) Effective group, Formal group, Informal group
(D) Creative group, Formal group, Informal group
Answer: C
22-What is the other name for vertical job loading?
(A) Job analysis
(B) Job enrichment
(C) Job evaluation
(D) Job enlargement
Answer: B
23-Organizational culture includes:
(A) Organizational rituals and ceremonies
(B) Norms shared by the teams
(C) Commonly used language
(D) All of the above
Answer: D
24-An aroused attitude consist of
(A) Affective reaction
(B) Cognition
(C) Action tendency
(D) All of the above
Answer: D
25-Handling of crises by managers and employees reveals an organizational …………. .
(A) Culture
(B) Society
(C) Environment
(D) Structure
Answer: A
26-To be efficient every manager must try to
(A) Understand human behaviour
(B) Predict human behaviour
(C) Control human behaviour
(D) All of the above
Answer: D
27-The ________ teams are concerned with rotating tasks and assignments amongst its
members.
(A) Self-managed
(B) Self styled
(C) Self motivated
(D) Self concerned
Answer: A
28-To change organizational culture successfully we need to:
(A) Find the most effective sub-culture and use it as an example
(B) Practice what we preach
C) Both ‘A’ and ‘B’
(D) None of the above
Answer: C
29-Mismatch between personality and organization may lead to
(A) Confusion and chaos
(B) Loss of interest by members in organization
(C) Low morale and job satisfaction
(D) All of the above
Answer: D
30-Cultural________are words, gestures and pictures or other physical objects that carry a
particular meaning with the culture.
(A) Symbols
(B) Logos
(C) Both ‘A’ and ‘B’
(D) None of the above
Answer: A
31-The results of bank wiring room study done under the Hawthorne experiments were:
(A) Small group of people emerge as a team
(B) The group is indifferent towards financial incentives
(C) The group norms are more important for the members
(D) All of the above
Answer: D
32-The stage which relates to development of decision making abilities, interpersonal and
technical competencies is known as:
(A) Storming
(B) Norming
(C) Forming
(D) Worming
Answer: A
33-The different types of fatigue are
(A) Mental, physical, psychological
(B) Mental, physical, professional
(C) Mental, energy, psychological
(D) Muscle, physical, psychological
Answer: A
34-The ________ skills relate to a person’s knowledge and ability in any organizational
functional area.
(A) Management
(B) Technical
(C) Conceptual
(D) All of the above
Answer: B
35-Organizational objectives can be achieved by
(A) Group work
(B) Division of labour
(C) Hierarchy of authority
(D) All of the above
Answer: D
36-Select the needs which are discussed by the need hierarch theory.
(A) Physiological needs, Family needs, Self-realization needs
(B) Physiological needs, Security needs, Self raising needs
(C) Physiological needs, Security needs, Self-realization needs
(D) None of the above
Answer: A
37-………….. piles are used in a scale for measuring attitude is known as Thurstone’s scale
(A) Ten
(B) Eleven
(C) Twelve
(D) Thirteen
Answer: B
38-Resistance to Cultural Change is directly depends on:
(A) Magnitude of change
(B) Strength of the prevailing culture
(C) Both ‘A’ and ‘B’
(D) None of the above
Answer: C
39-The least visible and deepest level of organizational culture is:
(A) Artifacts
(B) Shared assumptions
(C) Espoused values
(D) All of the above
Answer: B
40-Which theory assumes that the manager’s role is to coerce and control employees?
(A) Theory X
(B) Theory Y
(C) Theory Z
(D) None of the above
Answer: A
