Web Booking: Quick Start Guide
01.04.2017 Hamburg
Web Booking: Quick Start Guide – pagele of Content
Introduction …………………………………………………………………………………………… 1
New Booking Request ……………………………………………………………………………….. 2
Contact and Reference page ..………………………………………………………………………… 2
Contract & Quotation page ……………………………………………………………………………. 3
Routing & Schedule page (part 1) …………………………………………………………………… 4
Routing & Schedule page (part 2) …………………………………………………………………… 5
Cargo & Equipment page (part 1) ..…………………………………………………………………. 5
Cargo & Equipment page (part 2) ..…………………………………………………………………. 6
Cargo & Equipment DG Details (part 3) …..……………………………………………………………. 7
Cargo & Equipment Reefer and OOG (part 4) …………………………………………………………. 8
Customs & Remarks page ………..…….……………………………………………………………... 9
Review & Complete page ……………………………………………………………………………… 10
Submit Booking .………………………………………………………………………………………. 10
Booking Received page …..…………………………………………………………………………….. 10
Introduction
As a registered user of the Hapag-Lloyd Online Business, you can submit a booking request
via our website. The main options available in our Web Booking feature are as follows:
Create ‘New Request’ with our guided navigation in just a few steps to completion.
Use ‘Template List’ for repetitive bookings, taking advantage of tailormade templates.
Copy bookings from your ‘List of Requests’ to quickly start a new ‘Booking Request’
based on same data.
Update your bookings before a restrictive deadline has been reached.
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New Booking Request
Following preview illustrates how a new ‘Booking Request’ is created in just a few steps with our
guided wizard navigation. Preliminary is your registration to make use of it.
Contact & Reference page
Insert your relevant reference.
Your prefilled contact
information can be changed
Click on ‚Next‘
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Contract & Quotation page
Routing options pulled from your quotation or
contract will be displayed after you have entered a
‚Quotation / Contract No.‘
Click on ‚Select Routing‘
Routing & Schedule page – part 1
Enter a date
Click on ‚Look-
up Schedule‘
to find
matching
vessels
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Routing & Schedule page – part 2
Select Routing Proposal in the interactive Schedule
Chose your
routing from our
Interactive
schedule
Click ‚Select for Booking‘
Selected routing will be
shown; proceed with
click on ‚Next‘
Cargo & Equipment page – part 1
Select Routing Proposal in the interactive Schedule
Specify ‚Qunatity (Qty)‘ and
select ‚Container Type‘
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Cargo & Equipment page – part 2
If you want to book with Carriers haulage, please provide the below details:
Provide pick-
up date and
time in case of
merchant
haulage
Provide the ‚Description‘ of the cargo
as well as the ‚HS Code‘ for your kind of cargo
If your containers will contain different cargoes, you
can specify the individual descriptions below for each
container, after clicking on ‘Assign Details’
Enter all neccessary information about ‚Cargo
Description‘ in the appropriate fields
Click here to enter cargo with hazardous material
(more details will follow on the next page)
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Cargo & Equipment page – part 3
In case of Dangerous Goods enter the mandatory data as per the relevant regulations.
In case you need more
explanations about the
individual fields, click
on the question mark
Click on ‚Save‘ after all
data have been inserted
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Cargo & Equipment page – part 4
In case of Reefer with special container types please enter the details, in the relevant fields.
Specify the details in case you
selected a temperature
controlled equipment
In case of cargo with overdimensions, please enter the details, in the relevant fields.
Fill overdimension fields with the
respective details if applicable
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Customs & Remarks page
In case of Reefer with special container types please enter the details, in the relevant fields.
Select appropriate
Customs Regulation from
drop-down menue …
…and insert your
individual Customs
Reference/ID here
You can specify the amount of B/L
numbers to be allocated to your booking
A third party agent - handling
your export customs filing -
can be specified here.
Include additional requirements
to our Customer Service team
Continue by
clicking on ‚Next‘
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Review & Complete page
This page provides an overview on all your booking request details.
By clicking on the ‚Edit…‘ buttons in the
respective sections of this screen, your
input can be updated prior to submission
If all data of this overview are correct,
click on ‚Submit Booking‘
Booking Received page
This page serves to confirm that your booking request has been successfully submitted.
Your Booking
reference number
is immediately
provided Your ‚Booking Confirmation‘ will
be sent to the email address
provided at time of your
registration for our ‚Online
Business‘, unless otherwise
agreed with our Customer
Service Team
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