Introduction to Information Systems

A presentation for Jatis Development Program

(Internal purpose only)
By: Hellena

http://www.jatis.com
Welcome
Let’s get to know each other
Trainer Profile - Hellena

• Join Jatis in 1999.

• Was involved directly
in total 27 Software
projects in 11 years
4
Training Ground Rules

Please silent your mobile phone

Feel free to ask on every session

Be yourself !

Be proactive & learn as much as

you can
Learning Objectives of the Day

Differentiate between
information technology
infrastructure and information
technology architecture

Describe the various types of
information systems

Understand the benefits of
Information System to
organizations
Purpose of Information System
Data, Information & Knowledge

• An elementary description of things, events, activities, and

Data items transactions that are recorded, classified and stored.

• Data that have been organized so that they have meaning

Information and value to the recipient.

• Consists of data and/or information that have been organized

and processed to convey understanding, experience,
Knowledge accumulated learning, and expertise as they apply to a
current business problem.
IT Infrastructure
IT Components IT Services

Hardware Data Management

System
Software Development

Security concerns
Communication
technologies

Physical Facilities
IT Architecture

A guide for current

operations and
A high-level map or
plan of the
information assets in
an organization.
A blueprint for future
directions
IT Architecture

The entire
organization’s
business needs
for information

And all The IT

applications infrastructure
Information Systems
An Information System (IS)

collects processes stores analyzes disseminates

information for a specific purpose using computer

technology
Components of Information System

Hardware • A device such as the processor, monitor, keyboard and printer.

Together they accept data and information, process and display them.

Software • A program or collection of programs that enable the hardware to

process data.

Database • A collection of related files or tables containing data

Network • A connecting system (wireline or wireless) that permits different

computers to share resources.

Procedures • Set of instructions about how to combine the components in order to

process information and generate the desired output.

People • Individuals who use the components, interface with it, or use its
output
Major Capabilities of Information Systems
Perform high-speed, high-volume, numerical computations

Provide fast, accurate communication and collaboration within and among organizations

Store huge amounts of information in an easy-to-access, yet small space

Allow quick and inexpensive access to vast amounts of information, worldwide

Facilitate the interpretation of vast amounts of data

Increase the effectiveness and efficiency of people working in groups in one place or in
several locations, anyware

Automate both semiautomatic business processes and manual tasks.

Types of Information System

By
By Users
Functions

By Technology
Platforms
Common Functions of Information System

Financial (& Accounting) System

Human Resource System

Email /Collaboration System

Corporate Website

Core – System:
• Sales System
• Production / Operation System
• Procurement System
Pertamina Organization Structure
Source: www.pertamina.com
Common Users
Internal -
Employees (By
Function/
Organization of
Employees)

External - Business
Partners:
• Suppliers
• Customers
IS to solve business pains
Automate manual transactions +
Reporting

Collect more detail data and control

process + Reporting

Reporting from multiple systems

What-if analysis (Predictive Analysis)

 Administration System

Information System

Business Intelligence System (BI)

Executive Information System (EIS)

Data, Information & Knowledge

• An elementary description of things, events, activities, and

Data items transactions that are recorded, classified and stored.

• Data that have been organized so that they have meaning

Information and value to the recipient.

• Consists of data and/or information that have been organized

and processed to convey understanding, experience,
Knowledge accumulated learning, and expertise as they apply to a
current business problem.
 Administration System
Data &
Information
Information System
Information
Business Intelligence System (BI)
Knowledge
Executive Information System (EIS)
“Names” of Information Systems

Functional Area Enterprise Transaction

Supply Chain
Information Resource Planning Processing System
Management
Systems (ERP) (TPS)

Electronic
Interorganizational Management
Commerce Systems Office Automation
Information System Information System
(B2B, B2C, G2B, System (OAS)
(IOS) (MIS)
G2G, G2B2C, etc.)

Executive
Decision Support
Information System
System (DSS)
(EIS)
Client-Server
• Client–server model of computing is a distributed
application structure that partitions tasks or workloads
between service providers, called servers, and service
requesters, called clients.
• Often clients and servers communicate over a computer
network on separate hardware, but both client and server
may reside in the same system.
• A server machine is a host that is running one or more
server programs which share its resources with clients.
• A client does not share any of its resources, but requests a
server's content or service function. Clients therefore
initiate communication sessions with servers which await
(listen to) incoming requests.
Web-Based – the Thin Client
• Web applications are popular due to the ubiquity
of web browsers, and the convenience of using a
web browser as a client, sometimes called a thin
client.
• The ability to update and maintain web
applications without distributing and installing
software on potentially thousands of client
computers is a key reason for their popularity, as is
the inherent support for cross-platform
compatibility.
Check your knowledge

Finance & Accounting ?

Sales & Marketing ?
Production Management ?
Human Resources Management ?
Top Executives ?
Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama,
wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.

PT. ASURANSI JALANAN

Company Profile

• Berdiri tahun 2005, dan baru mempunyai 5 cabang

di 5 kota besar:
– Jakarta, Surabaya, Denpasar, Medan, Palembang

• Karyawannya total ada 100 orang ( 70%

permanent, 30% kontrak)
Company Profile ~ Cont.

• Alfa Finance • PT Yomaha Motor

• Beta Finance • PT Dohon Motor
• Charlie Finance • PT Susuka Motor
• Delta Indo Finance
• Shierra Tango Finance
Management Objectives

1. Meningkatkan Penjualan Asuransi dan atau

Pendapatan Premi
2. Meningkatkan pengawasan terhadap sistem
penilaian risiko kredit sehingga mengurangi ratio
claim terhadap premi
3. Meningkatkan kualitas sumber daya manusia dengan
memperkuat karakter, kemampuan dan budaya
perusahaan
IT Management Strategy

1. Aplikasi Asuransi (Core System)

2. Aplikasi Financial
3. Aplikasi Human Resource
Organization Structure
Position Structure
 Core System
Financial System
Underwriting Claim
Customer
Application Receiva Fixed
Risk
bles Asset
Product & Subrogation
Policy Manageme General
nt Ledger Cash
Premium Payable
Calculation Manage
Quotation Collection s
ment

Contract

Investm
Approval System
Workflow
Reporting
Administration
ent

HR System

Personnel E-
Payroll Administr Learnin
ation g
 Core System
Underwriting
Customer Claim

Application

Product & Policy Subrogation

Risk Management

Premium
Calculation Collection
Quotation

Contract

Approval Workflow Reporting System Administration

 Financial System

Receivables Fixed Asset

General Ledger

Payables Cash Management

Investment
 HR System

Payroll Personnel Administration E-Learning

Physical Architecture
Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama,
wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.
Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama,
wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.

PT JEMPOLAN ELEKTRONIK
Company Profile

• Berdiri tahun 2005, dan mempunyai:

– 3 toko besar di Jakarta, Surabaya, Medan
– 1 warehouse besar di Cibitung
• Karyawannya total ada 600 orang ( 70%
permanent, 30% kontrak)
Company Profile ~ Cont.

• Toshiba • Mitsubishi
• Samsung • Minolta
• Sony • Electrolux
• Phillips • Dll.
• LG
Management Objectives

1. Meningkatkan Penjualan produk dengan:

1. Menambah jumlah channel distribusi
2. Menambah tipe channel distribusi (brick & mortar to click & mortar)
3. Menambah jenis atau jumlah produk/service maupun brand sesuai
keinginan pasar
2. Meningkatkan efisiensi dan efektifitas kerja dan proses sehingga
dapat menekan cost dan meningkatkan profit
3. Meningkatkan kualitas sumber daya manusia dengan memperkuat
karakter, kemampuan dan budaya perusahaan
Organization Structure
Store Organization
IT Management Strategy

1. Store (Retail) System

2. Warehouse System
3. Financial System
4. HR System
 Retail System Financial System

Price &
Promoti
Approval
on Receivable Fixed
Workflow s Asset
Merchandisi
ng General
Supplier
Reporting POS
Ledger
Purchasi Cash
System ng Payables Managem
Product
Administra Receivin Inventor ent
tion g y

Warehouse System HR System

Personnel
WMS Payroll Administrati
on
 Retail System

Price & Promotion

Approval Workflow
Merchandising

Supplier
POS
Reporting

Purchasing

System Administration
Receiving Product Inventory
 Financial System

Receivables Fixed Asset

General Ledger

Payables Cash Management

 HR System

Payroll Personnel Administration

Physical Architecture
STUDY CASE -- ALFAMART
 Source: www.alfamartku.com

1989 Berdiri sebagai perusahaan dagang aneka produk oleh Djoko Susanto dan keluarga yang
kemudian mayoritas kepemilikannya dijual kepada PT. HM Sampoerna pada Desember 1989.
1994 Struktur kepemilikan berubah menjadi 70% PT HM Sampoerna Tbk dan 30% PT Sigmantara
Alfindo (keluarga Djoko Susanto).
1999 Alfa Minimart pertama mulai beroperasi di Jl. Beringin Jaya, Karawaci, Tangerang, Banten.
2003 Alfa Minimart’ menjadi ‘Alfamart’.
2005 Jumlah gerai Alfamart bertumbuh pesat menjadi 1.293 gerai hanya dalam enam tahun. Semua
toko berada di pulau Jawa.
2006 PT HM Sampoerna Tbk menjual sahamnya, sehingga struktur kepemilikan menjadi PT
Sigmantara Alfindo (60%) dan PT Cakrawala Mulia Prima (40%). Mendapat Sertifikat ISO
9001:2000 untuk Sistem Manajemen Mutu”.
2007 Alfamart sebagai Jaringan Minimarket Pertama di Indonesia yang memperoleh Sertifikat ISO
9001:2000 untuk Sistem Manajemen Mutu. Jumlah gerai mencapai 2000 toko. Memasuki Pasar
Lampung.
2009 Menjadi perusahaan publik pada tanggal 15 Januari 2009 di Bursa Efek Indonesia. Jumlah gerai
mencapai 3000 toko. Memasuki Pasar Bali.
Source: www.alfamartku.com
Q&A

55
Create a whitepaper

HOMEWORK – PROJECT
DEADLINE: 15 JUNE 2010
Please choose one company !
• Multi Level Marketing companies:
1. Tupperware
2. Amindoway Jaya (AMWAY)
• Restaurant company:
3. Kentucky Fried Chicken (KFC) – Indonesia
• Movie Theatre company:
4. 21 Cineplex
15 June 2010

hellena@jatis.com

hcllcna

0812-1057302