WATER TRANSMISSION
PLANNING GUIDELINES FOR
DEVELOPMENT PROJECTS
(UPDATE 2020)
POWER & WATER PLANNING DIVISION
WATER TRANSMISSION PLANNING DEPARTMENT
Our Vision
A globally leading sustainable innovative corporation.
Our Mission
We are committed and aligned to Dubai’s 8 Principles
and 50-Year Charter supporting the UAE’s directions
through the delivery of global leading services and
innovative energy solutions enriching lives and
ensuring the happiness of our stakeholders in a
sustainable manner.
Our Values
Stakeholders Happiness
Sustainability
Innovation
Excellence
Good Governance
Our Motto
For generations to come.
             CONTENTS
             1.        INTRODUCTION............................................................................................................................................................................................................4
             2.        	DEVELOPMENT MASTER PLAN SUBMISSION REQUIREMENTS....................................................................................5
                       2.1	          Domestic Demand...........................................................................................................................................................................................5
                       2.2	          Per Capita Consumption Rates..............................................................................................................................................................6
                       2.3	          Non Domestic Demand...............................................................................................................................................................................7
                       2.4	          Yearly Water Demand Phasing...............................................................................................................................................................7
             3.        DEVELOPMENT PROJECT WATER NETWORK.................................................................................................................................8
                       3.1	          Connection Points...........................................................................................................................................................................................8
                       3.2	           Network Design Requirements ............................................................................................................................................................8
             4.        SUSTAINABLE DEVELOPMENT......................................................................................................................................................................9
             5.        ADDITIONAL REQUIREMENTS ......................................................................................................................................................................9
                       5.1	           Lead Time.............................................................................................................................................................................................................9
                       5.2	           Plots and Corridors........................................................................................................................................................................................9
                       5.3	           Booster Stations.............................................................................................................................................................................................9
             6.	SUBMISSIONS..............................................................................................................................................................................................................10
                       6.1	          Contact List.......................................................................................................................................................................................................10
                       6.2	           Additional Contacts ..................................................................................................................................................................................10
             7.        NEXT STEPS...................................................................................................................................................................................................................11
             8.	ANNEXURE......................................................................................................................................................................................................................12
                       8.1	          Development Master Plan Checklist...............................................................................................................................................12
             Figures
             Figure 1. Development Projects Master Plan Approval Process...............................................................................................................4
             Tables
             Table 1: Per Capita Consumption Rates.......................................................................................................................................................................6
             Table 2: Network Design and Hydraulic modelling Criteria...........................................................................................................................8
Issue: 6   Date: 06-September-2020                                                                                                                                                                                                                              3
1. INTRODUCTION
In order to ensure timely, optimal and reliable water supply services to development projects across Dubai, it is essential that
the developers and their consultants prepare and submit their complete development project(s) master plans to DEWA
The purpose of these guidelines is to provide developers/consultant with adequate information to help with the preparation
and submission of their development master plan. The Guidelines include all requirements related to project’s water
demands and phasing, population, land use, network information and models, etc. to be submitted as part of the master
plan submission for DEWA’s review and approval. This project information once approved will be used by DEWA for Water
Infrastructure planning activities.
It is therefore essential for developers and their consultant to ensure that development master plan is prepared in line with
DEWA’s Guidelines for a timely and efficient approval process.
This document includes itemized requirements for each of the development master plan components.
The chart below outlines the Development Master Plan Approval Process.
                                         Development Project Master Plan Approval Process
                        Information NOC.                                            Development
                        II&P Department.                                           Project Master
                          Warsan Office                                           Plan Submission
                                                                                           Yes
                                                                                                                    Request
                                                                                                                  Information
                         Water Demand
                           Approval                                                   Submission            No
                        WTP Department.                                                Complete
                          Head Office
                                                                                          Yes
                           Design &
                                                        Forward Project
                       Construction NOC
                                                        with Comments
                       PWD Department.                                                Project Type
                                                            to PWD
                        Al Quoz Office
                       Connection NOC                                     Distribution           Transmission
                                                              Yes
                      Water P&E and New                                     Project                 Project
                         Connections
                         Department.                                                       Yes
                                                                     Master Plan - In line                      Clarification/
                                                                        with DEWA’s                  No           Meeting/
                                                                       Requirements.                             Discussions
     ABBREVIATIONS:                                                                                                   Yes
     • II&P: Infrastructure Information & Permits.                                           ISSUANCE OF
     • PWD: Projects Water Distribution.                                        Yes
                                                                                             MASTER PLAN
     • Water PE & New Connections: Water                                                       APPROVAL
       Projects and Engineering & New Connections                                               LETTER
     • WTP: Water Transmission Planning
Issue: 6   Date: 06-September-2020                                                                                                 4
2. DEVELOPMENT
   	           MASTER PLAN
   SUBMISSION REQUIREMENTS
In order for DEWA to process the application, a signed checklist (Annexure 1) should be provided along with the
following requirements.
1.         The complete development project Master Plan Report.
2.         Valid DEWA’s Information NOC issued for the project (NOC validity is 6 months).
3.         	Coloured location map and layout of the project (all soft file in CAD or GIS system shape file format, should be geo-
           referenced to DLTM coordinate system).
4.         	Project’s water demand calculation sheets, (all demand calculations should be provided in MS Excel spreadsheet
           format including all assumptions/formulas used along with supporting data files).
5.         	
           Consumption   rates and peak factors used to calculate Average and Peak Demands along with justification of the
           same, as applicable.
6.         	Land use classified demand calculations including percentage of land use types and year wise percentage of expected
           occupancy.
7.         Year wise cumulative demand, plot wise/zone wise and phase wise demands.
8.         	Statements for plots / corridors availability for the development as per DEWA requirements (if applicable.)
9.         	
           Internal network layout indicating proposed take offs/connection points, year required and expected pressure at
           each of take points. (PDF & CAD format).
10.        	Epanet compatible hydraulic modelling file(s) developed for the Project’s network study (geo-referenced to the
           Dubai coordinate system (DLTM).
2.1	 DOMESTIC DEMAND
Developers/Consultants are requested to include the detailed calculations and the following information in the domestic
water demand submission:
•     Plot-wise land use and population information.
•     Projected Yearly occupancy rates as per the phasing of the project.
•     Classification of the project demands as per DEWA established consumer categories.
      o Domestic
      o Commercial
      o Industrial
      o Government & Others (Mosque, Police Station, Government Hospital, etc.)
•     Digital
      	      calculations worksheets based on information used to estimate the total water demands, such as population,
      land use, consumption rates, etc.
Issue: 6    Date: 06-September-2020                                                                                                  5
2.2 PER CAPITA CONSUMPTION RATES
Table 1 below outlines typical ranges of water consumption rates; which Developers/Consultants are advised to use as
a reference for calculating different land use demands for the projects.
In line with DEWA Sustainability, Developers/Consultants are encouraged to avoid the use of potable water demand
maximum rate value while calculating the demands, unless there are valid justifications based on the requirements of the
project.
Table 1. DEWA Reference Per Capita Consumption Rates
                                                                                           Consumption Rates
 User Category
                                                                                              (L/Cap. Day)
 Based Metal Chemical Zone                                                                         100
 Day Clinic (per Medical Practitioner) including Visitors                                       300 - 450
 Club house/Recreation                                                                             100
 Commercial Buildings                                                                             60-100
 Entertainment & Leisure/Theater                                                                  10-60
 Events                                                                                           10-50
 Guardhouse                                                                                       60-75
 Headquarters                                                                                     60-80
 Hotels (per employee)                                                                            60-80
 Hotels (per guest)                                                                              200-300
 Laboratory                                                                                       60-80
 Labour Accommodation                                                                             80-150
 Local Plaza/Retail/Town Center                                                                   60-82
 Logistic, Academic & Business Center                                                             60-75
 Manufacturing/Mineral                                                                            60-80
 Medical (per bed)                                                                               350-450
 Mixed Used Commercial                                                                            60-80
 Mixed Used Residential                                                                          250-350
 Mosques                                                                                          10 - 60
 Nursery/Child Care Centre                                                                        50-70
 Offices                                                                                          45-60
 Public Amenities                                                                                 10 - 50
 Residential Buildings (flat)                                                                    200-300
 Restaurant (per meal)                                                                      10-15 l/d per meal
 Schools/University                                                                               40-60
 Shops                                                                                            45-60
 Theatre                                                                                          10-50
 Villas                                                                                          250-350
 Visitors                                                                                         14-40
 Industrial (Workshops/Machinery/Warehouse, etc.)                                                 60-80
Source: Standard Practices & Information from Development Projects Master Plans.
Issue: 6   Date: 06-September-2020                                                                                         6
2.3	 NON-DOMESTIC DEMAND
DEWA does not normally supply potable water for non-domestic purposes such as:
•    Construction purposes (particularly at projects’ areas with No Existing network).
•    	
     Water features without human contact (lagoons, fountains, etc. for landscaping and beautification purposes).
•    Irrigation / landscaping purposes.
•    District cooling purposes.
•    Firefighting (Except for initial filling of fire water tanks)
Exemptions may be made in the following cases:
•    	
     Unavailability or shortage of TSE supply, or the requirement by DM for alternative back-up supply.
•	Temporary supply of potable water for non-potable purposes (DC, Irrigation, Water features, etc. excluding construction).
•    Supply for filling firefighting tanks.
The above will be subject to some conditions which may include:
•    The
     	  developer to acknowledge that priority of potable water supply is given to customers for domestic purposes.
•    	 separate connection from DEWA potable water system should be designed with adequate protection to prevent back
     A
     flow for health and safety reasons as per DEWA requirements.
•    	
     Back-up connection will only be used during emergency or shortage/disruption of TSE supply.
•    	
     The developer to adopt the most efficient and sustainable irrigation techniques in order to reduce irrigation water
     demand.
•    Filling
     	      of firefighting tank should be done as per the approved flow rate and during off-peak demand.
•    For
     	 temporary supply, the developer should provide DEWA with official written commitment to fully and permanently
     switch to TSE water as soon as it is made available.
2.4	 YEARLY WATER DEMAND PHASING
The phasing of the project water demand is the most critical factor for planning expansions of water infrastructure and
ensuring timely water supply to the project. Therefore, the developer/consultant is required to submit the estimated year-
wise water demands of the project up to the ultimate development horizon year, including the projected yearly population
and occupancy rates.
Issue: 6   Date: 06-September-2020                                                                                             7
3. DEVELOPMENT PROJECT WATER NETWORK
3.1	 CONNECTION POINTS
Each development project should have at least two connection points to DEWA water system, the size of which depends
on the project water demand. Developers/Consultants are expected to provide locations of the proposed connection points
with coordinates for DEWA review and approval.
3.2	 NETWORK DESIGN REQUIREMENTS
Although the approval of the water network is part of the design NOC process, Table 2 below outlines some criteria to be
used for design of the network and building of the model. A hydraulic model should be built for the development project
water network, and used as a basis and tool for network design. DEWA will review the models in contrast with DEWA
planning Design criteria, as required, and make recommendations for changes accordingly.
Table 1: Network Design and Hydraulic Modelling Criteria
 Design Criteria                                                 Transmission                     Distribution
 Peak Factor                                                                         1.25-1.3
                                                                      (1200mm, 900mm, 600mm, 450mm,
 Pipeline Diameters (mm)
                                                                         300mm, 225mm and 150mm)
                                                                  Glass Reinforced Epoxy (GRE) PN10 / PN16
 Pipelines and Fittings Material
                                                                         (subject to DEWA’s approval)
 Maximum Velocity (m/s)                                               1.5                               1.0
 Minimum Pressure in water network (Bar)                              1.5                               1.0
 Working Pressure in water network (Bar)                           1.5 – 4.0                        1.0 – 1.5
 Pressure at Connection Point (Bar)*                                                    1.5
 Minimum Number Connection Points*                                                       2
                                                                               Present peak condition
                                                                            Geo-referenced to “DLTM”**
                                                                    Looping of the system, wherever possible
 Hydraulic Model
                                                           Zoning of the system, depending on the coverage area and
                                                                             pressure requirements
                                                                Info Works or any EPANET compatible software.
* Initially assumed (subject to DEWA confirmation)
**Dubai Local Transverse Mercator
Issue: 6   Date: 06-September-2020                                                                                         8
4.	 SUSTAINABLE DEVELOPMENT
DEWA has embarked on its sustainability journey with the goal of becoming a globally leading sustainable innovative
corporation. A tremendous amount of effort is being put into sustainability at all levels, and this includes a strategy
that adopts a triple bottom concept covering the social, economic and environmental aspects, which are at the heart of
sustainable development.
DEWA encourages Developers/Consultants to adopt innovative and sustainable solutions in all aspects of their development
projects design, considering optimal designs, minimizing leakage and the need for future network modifications, while
maintaining a safe and reliable water supply.
5.	 ADDITIONAL REQUIREMENTS
5.1	 LEAD TIME
Developers/Consultants are advised to prepare and submit their Development Master Plan well ahead of the commissioning.
This will give DEWA adequate time to plan for infrastructure expansion requirements to supply the project which may
require long lead time.
5.2	 PLOTS AND CORRIDORS
Depending on the project size and its location, the developer maybe required to allocate a plot for DEWA pumping station or
reservoir to supply their development. Additionally, water transmission corridors may also be required. These requirements
will be identified during the approval process.
5.3	 BOOSTER STATIONS
In some cases, and depending on the development location, the developer maybe required to design and install a water
distribution booster to supply high areas within the development land. 
Issue: 6   Date: 06-September-2020                                                                                            9
6.	SUBMISSIONS
6.1	 CONTACT LIST
The complete Development Master Plan submission including the signed checklist (Annexure 1) should be submitted via
email or DEWA approved file transfer link to.
Mr. Boualem Belhadj
Senior Manager - Water Transmission Planning
Dubai Electricity & Water Authority
P.O. Box 564, Dubai, U.A.E.
Tel.: 04-32-22700 - Ext. # 22700
Fax.: 04-3249206
boualem.belhadj@dewa.gov.ae
6.2	 ADDITIONAL CONTACTS
All technical issues and clarifications related to the submission should be addressed to:
                                         Deputy Senior Manager - Water Transmission Planning
           Abdulla Salem Alsuwaidi       Phone: 04-322-2707
                                         E-Mail: Abdula.salem@dewa.gov.ae
                                         Manager - Water System Planning
           Amany Mahmoud Rezk            Phone: 04-322-2710
                                         E-Mail: amanir@dewa.gov.ae
                                         Deputy Manager - Water Master Planning
           Jenry Vergara Matanguihan     Phone: 04-322-2730
                                         E-Mail: jenry.matanguihan@dewa.gov.ae
                                         Senior Engineer - Water System Planning
           Khawla Mousa Almaazmi         Phone: 04-322-2934
                                         E-Mail: khawla.almaazmi@dewa.gov.ae
                                         Senior Engineer - Water System Planning
           Salama Saif Alali             Phone: 04-322-2946
                                         E-Mail: salama.alali@dewa.gov.ae
Issue: 6     Date: 06-September-2020                                                                                  10
7. NEXT STEPS
•    Following the submission, DEWA will review the submitted documents and confirm their completeness.
•    	
     DEWA   Water Transmission Planning Engineers will coordinate with the Developer/Consultant for any queries/issues
     associated with the submission. Meetings may be arranged as required.
•    	 the development project is classified as Distribution Project, the submission will be forwarded to Projects Water
     If
     Distribution Section under Projects and Engineering Department, Water and Civil Division Al Quoz office. The
     Developers/Consultants will be notified to coordinate with them accordingly.
•    DEWA will process the application and issue an approval letter to the Developer/Consultant.
•    	
     The Developer is required to confirm the receipt of the approval and, if applicable, the acceptance of any associated
     conditions.
•    	
     The Developer shall coordinate with DEWA’s Water & Civil Division, Projects & Engineering Department, Water Projects
     Department in Al Quoz Office for design NOC and connection matters.
•    All information related to Design NOC and connections is available with DEWA Water & Civil Division, Al Quoz Office.
8. ANNEXURE
8.1 DEVELOPMENT MASTER PLAN CHECKLIST
The attached checklist in Annexure 1 should be duly filled and signed before attaching to the submission.
Issue: 6   Date: 06-September-2020                                                                                           11
                       Development Project Master Plan Submission Checklist
           Project Name:__________________________________________________________________
           Developer : ____________________________________________________________________
           Consultant: ____________________________________________________________________
  S/N        Document Description                                                                Remarks
    1.       The complete development project Master Plan Report.
             Copy of a valid DEWA’s Information NOC issued for the project (valid for 6
    2.
             months).
              olored soft Location map and layout files of the project in CAD format or GIS
             C
    3.
             system shape file format, using DLTM coordinate system.
             Project’s water demand calculation sheets, (all demand calculations should be
    4.       provided in MS Excel spreadsheet format including all formulas used along with
             supporting data files).
             Consumption rates and factors used to calculate Average, and Peak Demands
    5.
             along with justification of the same, as applicable.
              and use wise demand calculations including percentage of land use types and
             L
    6.
             year wise percentage of expected occupancy.
    7.       Year-wise phased total demand, plot wise /zone wise and phase wise demands .
             Statements for plots / corridors availability for the development as per DEWA
    8.
             requirements (if applicable)
              igital file of internal network design indicating proposed take off /connection
             D
    9.       points, year required and expected pressure at each of them. (PDF & CAD
             format)
             Epanet compatible hydraulic models file(s) developed for the network study
   10
             geo-referenced to the actual Dubai coordinate system (DLTM)
Signature & Date:
_________________________________________
Issue: 6    Date: 06-September-2020