Management Programme (MP) Term-End Examination June, 2020: No. of Printed Pages: 7

No.
of Printed Pages : 7 MS-2
MANAGEMENT PROGRAMME (MP)

Term-End Examination
June, 2020
MS-2 : MANAGEMENT OF HUMAN RESOURCES
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note :(i) There are two Sections A and B.
(ii) Attempt any three questions from

Section A, each question carrying
20 marks.
(iii) Section B is compulsory and carries
40 marks.
[2] MS-2
Section—A
1. Discuss the importance and scope of HRM.
Explain different perspectives on HRM with
examples.
2. Explain the concept and process of mobility and
separation in organizations with the help of
illustration.
3. Define role and distinguish it from position.
Write a comprehensive note on 'role efficacy'
and enumerate its different aspects citing
examples.
4. What is HR Audit ? Discuss the process of HR
audit with illustrations.
5. Write a comprehensive note on the statutory
and voluntary machineries that are available
for settling industrial disputes.

13 MS-2
Section—B
6. Read the following case and answer the
questions given at the end :
Vishal Industries Ltd., is a medium sized
engineering factory employing 250 employees.
The Factory Manager advised the Personnel
Manager of the company to select a right man
to fill up the vacancy of a "Time-Keeper". The
Personnel Manager inserted an advertisement
for this post in prominent local newspapers and
received a large number of applications
although specific job description and job
requirements were embodied in the
advertisement. After preliminary screening of
applications, the Personnel Manager selected
only 6 applications out of 197 and sent them to
"Application Blank" for collecting their detailed
information. On receipt of Applications and on
P. T. O. •
[4] MS-2
further scrutiny, it was observed that two
candidates were age-barred, although they had
a good experience at their credit and one
candidate had a suspicious personal life. The
Personnel Manager therefore selected only 3
candidates and sent them call-letters for a
personal interview on a stipulated date.
Only two candidates out of three appeared for
the interview before the Interview panel
consisting of three interviewers. The Panel had
therefore to take a decision on selection, either
of Mr. Tukaram Patil or Mr. Girish Mahajan.
The personal traits and merits of these two
candidates are as follows :
Mr. Tukaram Patil, a young man of 30 years,
has worked for a year in the Time Office of a
reputed company. He is an exceptionally
sociable, amicable individual who enjoys mixing

51 MS-2
. with employees. His verbal skills are average,
but he has a good degree of hardness. He can
sit late in office and prepare payrolls of
employees and complete the checking of
payseets a day before the actual date of
payment. He does not demand extra
remuneration or over-time for sitting lath hours
in office. He is a good sportsman also and has
worked as a secretary of a sports club. A glaring
weakness as revealed during the interview is
that Mr. Paul's memory is not strong and he
may forget a task assigned to him. But he is
straight-forward and frankly accepts his
limitations.
Mr. Girish Mahajan, is also a youth, aged 25,
and has a good personality, above average
communication skills, but at times is 'rough' in
dealing with people. His clerical and
computational skills are excellent. He does not
P. T. O.
161 MS-2
on his own mix with people or take part in
extra curricular activities. He joined a textile
mill as a clerk in the Time Office and was
promoted to the post of Assistant Time Keeper
within a period of 5 years. He is against the
principle of sitting lath in office. His sense of
time keeping, punctuality is good and regular.
He feels that attendance of employees must be
posted in the regular register on the same day
and paysheets must be kept ready on 1st of
every month and sent to A/c Department, for
checking before 3rd inst. Similarly, he prepares
PF/ESI statements and returns in time and
submits the same to respective Government
authorities in time. However, Mr. Girish
Mahajan is short tempered and at times he also
had heated arguments with managerial
executives. He limits his existence to his
working table and if anybody unconnected with

I7I MS-2
the time-office work comes near his table, he

loses his temper.
Questions :
(a) In terms of overall capabilities and job
requirements, whom will you recommend

out of the two candidates, in your capacity
as a Personnel Manager ?
(b) What are the criteria of your decision ?
(c) In case the other two members of the
Interview Panel differ from your decision,

how will you convince them ?
(d) As a Manger-HR, what will you do to
improve the interpersonal relations in the

organization ?
MS-2
5940

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of Printed Pages : 7 MS-2

MANAGEMENT PROGRAMME (MP)

MS-2 : MANAGEMENT OF HUMAN RESOURCES

Time : 3 Hours Maximum Marks : 100

Note :(i) There are two Sections A and B.

(ii) Attempt any three questions from

(iii) Section B is compulsory and carries

1. Discuss the importance and scope of HRM.

Explain different perspectives on HRM with

2. Explain the concept and process of mobility and

separation in organizations with the help of

3. Define role and distinguish it from position.

Write a comprehensive note on 'role efficacy'

and enumerate its different aspects citing

4. What is HR Audit ? Discuss the process of HR

audit with illustrations.

5. Write a comprehensive note on the statutory

and voluntary machineries that are available

for settling industrial disputes.

6. Read the following case and answer the

questions given at the end :

Vishal Industries Ltd., is a medium sized

engineering factory employing 250 employees.

The Factory Manager advised the Personnel

Manager of the company to select a right man

to fill up the vacancy of a "Time-Keeper". The

Personnel Manager inserted an advertisement

for this post in prominent local newspapers and

received a large number of applications

although specific job description and job

requirements were embodied in the

advertisement. After preliminary screening of

applications, the Personnel Manager selected

only 6 applications out of 197 and sent them to

"Application Blank" for collecting their detailed

information. On receipt of Applications and on

further scrutiny, it was observed that two

candidates were age-barred, although they had

a good experience at their credit and one

candidate had a suspicious personal life. The

Personnel Manager therefore selected only 3

candidates and sent them call-letters for a

personal interview on a stipulated date.

Only two candidates out of three appeared for

the interview before the Interview panel

consisting of three interviewers. The Panel had

therefore to take a decision on selection, either

of Mr. Tukaram Patil or Mr. Girish Mahajan.

The personal traits and merits of these two

candidates are as follows :

Mr. Tukaram Patil, a young man of 30 years,

has worked for a year in the Time Office of a

reputed company. He is an exceptionally

sociable, amicable individual who enjoys mixing

. with employees. His verbal skills are average,

but he has a good degree of hardness. He can

sit late in office and prepare payrolls of