Copyright
TU Delft Library
                   2007
                   Annual Report
                   TU Delft Library   Collection management
                                                  Valorisation
          3TU.Datacentre
Open Courseware
     Educational support
             Contents
TU Delft Library: a hub of knowledge	                             5	
More efficient searching	                                         7
Network of knowledge and experts 	                11	
			Global knowledge dissemination using Open Access	 13
Learning Centre: space for the future	                           15	
Document Management for TU Delft: powered by TU Delft Library	   17	
TU Delft Library services	                                       19
Special collections	                                             21	
	
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                                                                                                http://www.library.tudelft.nl
                    TU Delft Library:
                    a hub of knowledge
Making TU Delft knowledge available                              Tagging by the library and by users
  A ‘traditional’ library is concerned with making material        One interesting aspect of ‘tagging’ is that the classification
  available to its readers. Much of that material is available     of information is no longer the exclusive domain of the
  worldwide. TU Delft Library goes further, in that it also        information professionals. Absolutely anyone can add
  manages and disseminates knowledge which is created              tags to the information they publish on the internet, and
  within, and is therefore unique to, our own university.          subsequently readers of that information can add further
  TU Delft Library wishes to offer a combination of explicit       tags. This makes our profession even more interesting,
  and implicit knowledge, together with a wealth of                as our users now help us to ensure that the material can
  information which is organised in a way that addresses           be found, based on the way that they themselves would
  users’ exact requirements. We also wish to promote               look for it. Isn’t that what we have always wanted? No
  knowledge sharing. The multi-year plan for 2008-2011,            ‘user survey’ could hope to achieve the same result. Our
  published in 2007, sets out the strategy we shall pursue in      philosophy is therefore to allow users every opportunity
  order to achieve these objectives.                               to assist in making knowledge and information fully
  (http://www.library.tudelft.nl/long-termplan).                   accessible.
  One essential condition is that knowledge and information        In 2007, TU Delft Library began to implement a number
  can be readily found. Of course, as a library we like            of modifications which will lay a firm foundation for this
  to believe that we have been helping users do so for             type of user participation. We shall continue to support
  many years. We have, for example, produced detailed              these developments during the years to come. This Annual
  catalogues with summaries and descriptions of the                Report describes our achievements to date.
  available publications. We have used sophisticated
  systems of classification codes and keywords. And we             Maria Heijne
  shall continue to do so, albeit under the new names of           Librarian and Director TU Delft Library
  ‘metadata’ and ‘tagging’. Adding tags to information
  renders it easier to find, and hence more accessible,
  textually and visually.
                                                                                                                                    5
                    More
                    efficient searching
A user-friendly search engine                                       TUlib itself offers two types of information: practical,
  In November 2007, TU Delft Library held a survey among            structured instructions based on PowerPoint presentations
  its users. The key question was: what do you think makes          and video clips, and a wealth of interesting background
  a search engine ‘user-friendly’? Based on the responses,          information. Students can decide which of the interactive
  we then examined the existing products available on               modules they wish to take, and the order in which they do
  today’s market. Ensuring the availability of efficient and        so.
  effective search facilities is a spearhead of the Policy          Teaching staff can use TUlib to assess their students’
  Plan adopted by the UKB, the cooperative alliance of all          information-seeking skills, and can refer them to the
  thirteen university libraries in the Netherlands and the          modules and instruction videos relating to topics such as
  Royal Library in The Hague. This desire has so far resulted       the correct manner of attributing sources or assessing the
  in close cooperation between Delft and one of the other           reliability of sources.
  university libraries (with more to follow). We opted for an
  Open Source product which is now undergoing further               The name ‘Tulib’ was suggested by TU student Cornelis
  development. ‘Open Source’ refers to software which               van Beveren, the winner of a competition which attracted
  is available to all at no cost. We expect the product to          127 entries. TUlib (a contraction of ‘TU Delft’ and
  become available for use in 2008.                                 ‘Library’) was launched in 2007.
TUlib: online instruction tool for students                       Courses and instruction
and staff                                                           Alongside its online training tools, TU Delft Library offers
  TUlib is a digital learning environment which teaches users       students, researchers and other professionals a wide
  how to find sources of scientific and academic information,       range of courses and instruction in how to find relevant
  and shows them ways in which that information can be              information quickly and easily. In 2007, seven courses
  used to enhance the quality of their own papers and               were held (in 25 sessions) and attracted no fewer than
  theses. In this digital learning environment users will find,     220 participants. They included a course in the use of
  for example, instructions which point the way towards             Endnote, with which researchers can compile individual
  relevant and reliable sources of information.                     bibliographic databases, and Advanced Search, which
                                                                                                                                   7
      allows PhD students and other researchers to hone their         in Web, Science or any of the other seventy available
      information-seeking skills. TU Delft Library also ran some      databases.
      thirty instruction sessions for bachelor’s and master’s         Bibliographic research is a quick way of determining what
      students from 17 programmes.                                    information exists (or does not exist) in a particular field. It
                                                                      enables researchers to define and describe their projects
    Free updates                                                      more accurately and to determine whether their research
      During the review year, TU Delft Library also provided          really does address new and previously unexplored
      training courses in the use of RSS, which stands for            aspects of the topic.
      ‘Really Simple Syndication’. This is a convenient way to        Since 2006, TU Delft has worked closely alongside the
      keep abreast of the latest developments in a particular         Valorisation Centre. This cooperation has rendered patent
      field, be it of professional or general interest. A website     application procedures more transparent, and all patent
      with an RSS ‘feed’ automatically notifies users of any          applications from TU Delft are now centrally registered.
      new information, so users do not have to visit the              The Valorisation Centre acts as a ‘centre of expertise’
      website again. Software known as Free Readers or                which promotes cooperation between the university, the
      News Aggregators ‘grabs’ the RSS feeds from various             private sector and the government.
      sites and displays the contents on screen.
      TU Delft’s campus network collates ‘search alerts’ and
      ‘citation alerts’ issued by publishers and database
      providers. Search alerts relate to information about
      a specific topic or profession, while citation alerts
      indicate how often the work of a certain author is
      cited in publications (and lists those publications). All
      TU Delft Library users can also consult the ‘tables of
      contents’ of books and journals. The campus network
      also provides a link to the full text of the publication.
    Bibliographic research
      Researchers investigating a specific scientific issue can ask   See also:
      TU Delft Library to find relevant references. Researchers       Internet Librarian International 2007, 8-9 October 2007,
      linked to the university itself can then continue the search    On your way to knowledge, De Lugt, Y.; Clavel, K.
8
                    Networks of
                    knowledge and
                    experts
TU Delft Library brings experts together                             Sustainable access to (digital) publications is now well
  TU Delft Library facilitates cooperation between the               organised within the scientific field. Worldwide, provisions
  researchers working on the Self Healing Materials                  have been made to ensure that published articles remain
  programme by means of an ‘Advanced Network’ created                accessible indefinitely. The datasets on which scientific
  especially for this purpose.                                       publications are based are, however, not yet stored in any
  (See: http://selfhealingmaterials.tudelft.nl).                     sustainable manner, although this data can be extremely
  An ‘Advanced Network’ provides a means of identifying              valuable in verifying research, conducting new research or
  and contacting experts, and is particularly useful within          managing long-term programmes.
  a multidisciplinary setting. The Advanced Network was              If datasets are not stored in a sustainable manner, they
  introduced during the First International Conference on            rapidly become inaccessible once the relevant project has
  Self Healing Materials, held in Noordwijk in April 2007,           been completed. This may be due to physical decay of the
  where it received a very positive response. Membership             storage media, or because the software used to create the
  of the network increased from 100 at its launch in 2006            datasets is incompatible with new-generation computers
  to 160 in 2007. TU Delft Library is now in discussions             or operating systems. It is also possible that the
  with various parties, both within and beyond TU Delft              descriptive (meta-)data will be lost, whereupon it becomes
  itself, about the possibility of creating similar Advanced         impossible to place the main data in the correct context.
  Networks in other fields.
                                                                   Joint journal administration
Bundling knowledge in the 3TU.Datacentre                             In 2007, the libraries of the 3TU alliance started
  In late 2007, the Executive Boards of the three Dutch              preparations for the merger of their respective digital
  universities of technology signed an agreement allowing            journal collections and the relevant administrative
  the foundation of the 3TU.Datacentre. This will provide            records. It is hoped that this will lead to the launch of
  a source of technological and scientific ‘datasets’ (raw           the Netherlands’ first ‘Electronic Resource Management’
  research data) in a broad range of specialist fields, all          system in 2008, whereby the records of the various
  well documented and permanently accessible. The 3TU.               libraries will be managed as one.
  Datacentre is an initiative by TU Delft Library in association
  with the libraries of Eindhoven University of Technology
  and the University of Twente.
                                                                                                                                    11
                    Global knowledge
                    dissemination
                    using Open Access
TU Delft Library Open Access Symposium                               have their articles published by Springer in Open Choice,
  Under the auspices of its ‘Users’ Foundation’, TU Delft            whereby the costs are covered by the licence held by the
  Library organises an annual symposium for its clients,             UKB.
  suppliers and other business contacts. The theme of the
  2007 symposium was ‘Open Access’, the term used to               ‘Open Access’ for TU Delft publications in TU
  refer to the process of making all (academic) publications       Delft Repository
  available to everyone. Within the Open Access system, the          Researchers
  costs of the publication process are no longer paid by the         TU Delft Library offers researchers the opportunity to have
  reader (e.g. via the library), but by the author or his or her     their research results made available worldwide through
  organisation.                                                      the TU Delft Repository
  During the symposium, it was noted that publishing under           (http:/repository.tudelft.nl). TU Delft Library is responsible
  Open Access arrangements offers significant advantages             for managing this digital ‘warehouse’, to which yet more
  to the researcher. Publications enjoy greater (online)             publications by Delft researchers were added in 2007.
  circulation and hence a far larger readership. Research            The Open Access concept allows scientific knowledge to
  results therefore become more visible and are likely to be         be disseminated and shared far more efficiently using the
  cited more frequently, which will enhance the researcher’s         internet. Moreover, because all documents are in digital
  international standing.                                            form, the published material can be used and re-used
                                                                     more effectively.
  Further information about the symposium can be found at            In 2007, a collection of the most significant dissertations
  http://www.library.tudelft.nl (Practical information > Our         produced at Delft during the past one hundred years was
  organisation > Symposium).                                         added to the repository. These documents played a major
                                                                     part in the development of TU Delft and many gained
Participation in Springer’s Open Choice pilot                        international recognition.
project
  In 2007, TU Delft Library joined the Open Choice pilot             Education output
  project announced by the UKB in association with the               The results of TU Delft’s educational activities are now
  publishing house Springer. Authors from Delft can now              also included in the repository in the form of students’
                                                                                                                                      13
     graduation theses. Students themselves are responsible          months following the upload date. Once the embargo
     for adding their work to the system. The ‘uploading’            period has expired, the full text is automatically made
     process is extremely simple and involves nothing more           available. Documents containing information which must
     than completing a web form.                                     remain confidential for longer than eighteen months are
     Some three hundred theses produced by the Hydraulic             not suitable for publication in TU Delft Repository.
     Engineering research group (Faculty of Civil Engineering
     and Geosciences) have already been added to the               Delft OpenER
     repository. A significant advantage for the faculty is that     Last but not least, course material was also made available
     the administrative work involved in publishing the theses       through the repository structure in 2007. The ‘Delft OPEN
     passes to TU Delft Library and the individual students.         Educational Resources’ (Delft OpenER) concept is the
     The theses are made more accessible, as illustrated by the      result of cooperation between the ICT Department, the
     many direct responses and references on external sites          Department of Education and Student Affairs and TU Delft
     such as that of De Hydrotheek                                   Library. The website http://www.ocw.tudelft.nl provides
     (http:/library.wur.nl/hydrotheek) (Dutch only).                 access to a wide range of Open Courseware, being
     The Department of Real Estate and Housing is taking             educational resources developed by TU Delft and now
     part in a pilot project for the digitisation of graduation      made freely available throughout the world. This initiative
     theses within the Faculty of Architecture. Here, an online      is part of the global Open Courseware Consortium
     system in which theses can be published as standard *.          programme (http://www.ocwconsortium.org).
     pdf files has been developed, whereby the contents are
     available both within and beyond the faculty itself. In       Repositories for external parties
     2006, 25% of final year students took part in the project       In 2007, TU Delft Library started preparations for the
     on a voluntary basis. All acknowledged the advantages of        creation of repositories on behalf of external clients. For
     digital publication, including the higher ranking for their     example, we are to create and manage a thesis repository
     theses on search engines such as Google. This enables           for the UNESCO-IHE Institute for Water Education in Delft.
     new workgroups and many others to take advantage of             This will go ‘on line’ in 2008.
     the valuable research output.
                                                                     Further information about Open Access can be found at
     Occasionally, it is inappropriate to include the full           http://www.library.tudelft.nl/openaccess.
     text of a thesis in the repository, perhaps because it
     contains confidential or sensitive information about an         Informatie Professsional 2007, 12, pp.12-15.
     external organisation. In such cases, the system allows         Open access: spagaat of pas-de-deux?
     an ‘embargo period’ to be set, whereupon only the               Op weg naar vrije toegang tot wetenschappelijke publicaties.
     bibliographic details will be displayed for up to eighteen      Heijne, M.; De Leeuwe, J.
14
                   Learning Centre:
                   space for
                                                                                                                             Illustration: Guido Kuip
                   the future
December 2007 marked the tenth anniversary of the
opening of the impressive TU Delft Library building on
Prometheusplein. During the past decade, TU Delft Library         and prepare projects. Students will also be able to become
produced a document entitled ‘Space for the Future’,              acquainted with various private sector organisations which
which outlines its ambitions and, in particular, its plans        will be invited to give presentations in the Learning Centre
for a Learning Centre. The Executive Board of TU Delft            at various times throughout the year.
believes that the creation of a Learning Centre would go a        When the students graduate and go on to form part of
long way towards addressing the changing circumstances            the private sector themselves, the building will remain
in which the university must operate.                             a source of knowledge. They will be able to seek
Given its expertise and knowledge of new developments in          information, make contact with researchers, and even
both education and research, TU Delft Library has played          offer employment or internships to their successors, the
an important role in developing both the concept and form         students of the day.
of the proposed Learning Centre. As the new Learning              Even in retirement, the ‘Library Learning Centre’ will
Centre is being built on the campus, the existing TU Delft        remain an attractive environment, being the place to
Library will also undergo a significant transformation.           garner new information and pass the knowledge of a
Based on our ambition of creating a true ‘Centre of               lifetime on to the new generation.
Belonging’, the building will first see a number of cosmetic      When the children of past students are themselves at
changes in the years ahead, followed by some more                 school and make their first visit to the Learning Centre, the
drastic structural modifications.                                 process comes full circle.
While still at school, young people will be able to               Ambition- - The ‘Library Learning Centre’ will be the
familiarise themselves with new technologies in the               sustainable, constant factor for the user. It will be
TU Delft Library building. They will also be able to get          the ‘Centre of belonging’ in the life career of the TU
a ‘taste’ of campus life at the university that they will         Delft-trained engineer. From school pupil to student,
– hopefully – choose to attend. Once they have enrolled           to young professional, to senior manager and
on a course, the ‘Library Learning Centre’ will offer a fitting   eventually, retired hobbyist. All phases bring the user
environment in which to study, meet for group lessons,            back to this central meeting place.
                                                                                                                                                        15
                    Document
                    Management
                    for TU Delft:
                    powered by
                    TU Delft Library
TU Delft archives remain accessible                                 throughout TU Delft in phases. The first two years will
  Following a European tendering procedure, a Document              focus on digitising communication between the faculties
  Management System (DMS) was selected in July 2007 to              and departments.
  support a three-year process of professionalisation and
  digitisation. Responsibility for the implementation and         Complete files in digital form
  systems administration of the new DMS falls to TU Delft           Administrative documents, examination results and
  Library. The system will be used to process and file letters,     personnel records are also to be digitised and filed using
  e-mails and other documents quickly and accurately, and           the DMS within the foreseeable future. This will reduce the
  in a uniform manner which ensures that they can always            risk of important documents arriving too late. The system
  be located and retrieved.                                         will also ensure the completeness and clarity of those
                                                                    documents essential to decision-making processes or
No more lost documents                                              students’ career planning, from registration as a first-year
  A simple search in the DMS will retrieve all relevant             undergraduate to the award of the Bachelor’s or Master’s
  information. The days of endlessly trying to track down a         degree.
  document which has long since been lost or destroyed are
  now firmly behind us.                                           The paper archive
  All information, perhaps including the physical location of       All relevant paper documents are to be filed in a new
  the original paper document, can be found using the DMS.          central archive on Kluyverweg, no 6, which has over
  Each document is ‘labelled’ with metadata tags providing          five kilometres of shelf space. The central archive will
  information such as the subject, the author and whether           house all documents older than five years, which the
  the document is classified as ‘confidential’.                     faculties, research institutes, research groups and support
  In the spring of 2008, the Faculty of Architecture will be        departments wish to retain.
  the first in which all incoming mail will be prepared for         Documents which must be retained by law (over twenty
  entry into the DMS. Post will then be forwarded to the            per cent of the total) will be transferred to the National
  intended recipients in digital form.                              Archive in The Hague. Further information about
                                                                    Document Management can be found at:
Phased introduction                                                 http://documentmanagement.tudelft.nl
  The Document Management System will be rolled out
                                                                                                                                   17
                    TU Delft Library
                    services
Dredgeline database                                               Institute for Housing, Urban and Mobility Studies, doing
  A good example of a ‘custom-made solution’ is the               so after close consultation with the faculty administration.
  Dredgeline database which was created by TU Delft               The collections have been transferred to the Central
  Library for the Central Dredging Association (CEDA), an         Library. Staff and students also have full access to the ‘Ask
  international non-governmental organisation. In 2007, the       Your Library’ service.
  Dredgeline website was modified to allow specialists and
  sector organisations to access the most relevant and most     Ask Your Library
  prominent scientific journals dealing with the dredging         The ‘Ask Your Library’ service enables all TU Delft Library
  industry. The CEDA and TU Delft Library have entered into       users to contact library staff using instant messaging,
  a two-year contract for the management of the database.         e-mail or telephone. Staff will be pleased to answer
                                                                  questions and to receive any comments, requests or
STOWAbase discontinued                                            (even) complaints. See: https://AskYourLibrary.tudelft.nl.
  Following amicable talks with the Foundation for
  Applied Water Research (STOWA), TU Delft Library              More account managers
  has discontinued its management of the ‘STOWAbase’              Because service provision at the individual faculty
  research database for water managers.                           locations has been reduced, the TU Delft Library’s
  The process of collecting information for the database,         account managers are now its most important channel
  necessary to ensure a product of appropriately high             of communication with researchers, professors, support
  quality, was extremely time-intensive. The resultant            staff and students throughout the university. The
  revenue was seen to be disproportionately low.                  account management team was expanded in 2007 and
                                                                  now comprises five dedicated account managers. Each
Faculty libraries                                                 represents the interests of one or more user groups,
  In mid-2007, TU Delft Library decided to close the              such as the faculties, research institutes, central support
  separate library location serving the Faculty of Technology     departments, external relations and bodies such as the
  and Policy Management (TPM) and the OTB Research                ‘Young Entrepreneurs Society’ (YES!Delft), which assists
                                                                                                                                  19
       start-up companies in the technological sector. The            user can be readily identified (whereupon the current
       contact details of all TU Delft Library account managers       borrower will be instructed to return it) as can those which
       can be found at http://www.library.tudelft.nl                  are subject to a fine for late return.
       (> Accountmanagement).                                         The fact that all books with the RFID label have been
                                                                      salvaged following the fire will make the process of
     Discontinuation of document delivery                             rehousing the library elsewhere somewhat easier. The
     services                                                         RFID system will continue to be used at the new location.
       In 2007, TU Delft Library decided to discontinue the
       document delivery service to commercial organisations,         To date, Architecture is the only faculty library in which
       with effect from 2009. Further information can be found at     RFID has been implemented. The results of this pilot
       http://www.library.tudelft.nl/documentleverantie-profit.       project will determine if the system is to be rolled out
                                                                      elsewhere. One advantage of doing so would be that
     Introduction of RFID at the Architecture                         it would enable faculties, research institutes, research
     library                                                          groups and departments to create their own ‘mini-libraries’
       Shortly prior to the completion of this Annual Report, it      without the expense of staff. This could provide a good
       was announced that the collection of the Archictecture         solution for those faculties whose libraries have been
       library, which had been feared lost during a major fire on     closed.
       13 May 2008, remained largely intact.
       The Architecture library houses a collection of
       approximately forty thousand books which are in great
       demand. Many are borrowed and returned on a regular
       basis. In December 2007, a pilot project was launched to
       test the use of Radio Frequency Identification (RFID) in
       facilitating the lending process. RFID is a system which
       can uniquely identify every book using radio frequencies
       and a minute chip embedded in each volume. At the RFID
       ‘self service station’, library users can borrow, extend and
       return books without the assistance of a staff member.
       The RFID system greatly enhances security. Furthermore,
       because the RFID system is directly linked to the library
       catalogue, a book which has been reserved by another
20
                 Special collections
Digital Map Room                                             Digitisation of Trésor
In order to make a significant proportion of the available   The first steps in digitising TU Delft’s historical collection,
cartographical information available on line, TU Delft       known as Trésor, were taken in 2007. No fewer than 541
Library opened both the physical Map Room and its virtual    titles were digitised during the year and made available
counterpart to all staff and students in December 2006.      through the TU Delft Library catalogue. (Note that a ‘title’
(See http://maproom.library.tudelft.nl).                     may comprise several works.)
In the past, the Map Room was predominantly used by
people from the Faculty of Architecture. In 2006, 1754
students and staff visited the Map Room, and 373 digital
files were supplied. In 2007, these figures had risen to
3183 and 558 respectively.
In 2007, TU Delft Library launched the ‘Digital Map Room’
project, whereby we are collecting digital cartographic
material to support the educational courses. From July
2008, students will be able to print the material and
download maps and charts in standard *.pdf format.
From December 2008, they will also be able to download
maps in a format which is compatible with a Geographic
Information System (GIS) or CAD programme.
The progress of the project can be followed at
http://geoloket.blogspot.com (Dutch only).
                                                             Kennemaria et Westfrisia vulgo et vernaculé Noord-Holland.
                                                             Nicolaas Visscher, circa 1680; this edition republished by
                                                             Petrus Schenk, circa 1740.
                                                                                                                               21
     Colophon
      Published by:
      TU Delft Library, Marketing & Communication
      TU Delft Media and Publications Office
      Original text:
      TU Delft Library
      Design and layout:
      Joke Herstel (Wenk), The Hague
      Photos:
      Marcel Krijger (Lens! Fotografie), Krimpen a/d IJssel
      Printed by:
      Schefferdrukkerij B.V., Dordrecht
      Visitors:
      TU Delft Library
      Prometheusplein 1
      2628 ZC Delft
      © TU Delft Library, 2008
22
TU Delft Library
P.O. Box 98
2600 MG Delft
The Netherlands
T +31 (0)15 27 85678
E library@tudelft.nl
www.library.tudelft.nl