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SFDC Project Case Summary

This document describes three Salesforce implementation projects led by Mohammad Zakir Hossain. The first was a 12-month project in Switzerland to implement Salesforce for an internet marketing company. The second was a 28-month project in the US to automate business processes for a fence and railing company using Salesforce. The third was a 9-month project in Malaysia to implement Salesforce for a major property developer, including custom applications for property booking and sales management.

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Mohammad Zakir Hossain
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426 views4 pages

SFDC Project Case Summary

This document describes three Salesforce implementation projects led by Mohammad Zakir Hossain. The first was a 12-month project in Switzerland to implement Salesforce for an internet marketing company. The second was a 28-month project in the US to automate business processes for a fence and railing company using Salesforce. The third was a 9-month project in Malaysia to implement Salesforce for a major property developer, including custom applications for property booking and sales management.

Uploaded by

Mohammad Zakir Hossain
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Mohammad Zakir Hossain

Salesforce Developer /Architect


https://www.upwork.com/freelancers/~016f45cfaa80f91391

1. Salesforce Development and Implementation end to end Solution for a leading


Internet marketing and advertising Company.
Project length: 12 Months
Country: Switzerland
Project Overview:Simplification of actual Process (overtaking the legacy Systems limitation)
introducing a single Customer-centric CRM , Improve Data Quality and avoid future
duplication with automatic rules , Introduce best-practices for Lead generation and
Opportunity Management , Providing Sales process automation to increase efficiency and
productivity and connect the different Teams with, enhancing information sharing and
collaboration. Designed, implemented and executed technical strategy migration &
Campaigns using Salesforce CPQ and the integration with third parties. Configuration of CTI
telephone bar in favor to centralize and unify the daily tool for end users.Implementing
release management strategy according to the Salesforce & DevOps best practices with the
goal to guarantee in the release using continuous integration and continuous delivery.
Coordination of dry-runs, rollback & backup strategies to keep safe the main value of the
company.
Modules:
>>Salesforce Basic Configuration
Roles\Profiles, Territory Management , Assignment Rules and Sharing Model
>>Data Migration to
•Lead, Account, Contact and Custom objects, Product Catalog
>>Sales Process
Telesales Processes, Contract Management. Lead Management, Account Management
>>Customer Support
Case Management with CTI Integration
>>Billing with CPQ , Opportunity, Quote, Contract, Invoice
>> Reporting – Development with Custom Report and Dashboard
>>Activity Monitoring
•Business and Technical Error/Exception management and analysis
>>User Authentication and Profiling
•Designing, developing, maintaining, and testing SalesForce.com based processes
>>Salesforce Configuration, Standard and custom objects,Implement and customisation Salesforce
CPQ, Apex, Trigger, Rest API, Custom Lightning components and LWC.
>> Salesforce Configuration, API and business process development in sfdc Apex, Data
Migration.Integration with AMA,WinDreams, kafka, Mashery
Programming Language/Tools used: Apex, Lightening Web Component , Aura Component,
JavaScript, Web Development, Conga Composer, Lightening Flow, REST web service.
● Project Team - 3 (2 offshore + 1 onshore)
● Team Size: 30 onshore + offshore
Resource role:
1. Project Management - 3
2. Release Manager -1
3. Solution Architect – 1
4. Business Analyst - 3
5. Salesforce Consultant – 5
6. Lead Salesforce Administration – 2
7. Lead Salesforce Developer – 2
8. Senior Salesforce Software Engineer – 5
Mohammad Zakir Hossain
Salesforce Developer /Architect
https://www.upwork.com/freelancers/~016f45cfaa80f91391

9. Salesforce Engineer – 3
10. Salesforce Administrator – 5
2. Automation business process with Salesforce Development and
Implementation for Fence & Railing
Project length: 28 Months (Continue..)
Country: USA

Project Overview:By utilizing our engineers' knowledge of Salesforce, marketing, and


technical support, we were able to successfully bring Client into the modern digital age with
an end-to-end solution. The client is a top Fence & Railing company in NY, USA , they are
reaching the limits of their existing in-house CRM and our consultants have been suggested
by Salesforce for their expanding business. Due to companies' heavy reliance on paper, they
lacked data that could be analyzed. We have envisioned an end-to-end solution that
removed double entry and would allow for a lead to go to an installation, all within one
system. This system change would give to the client a plethora of data that could be
reported on and given to their leadership team. The new information that they would be
given would allow them to make informed decisions.

From Lead generation to Accounting management every point of business flow has been
implemented in automation like Sales Management, Field Engineers Land measuring with
GPS and digital drawing on salesforce Mobile/Tab app, Fields support officers scheduling and
Google Map managed Support Tracking system, Digital signing for contract generation and
Engineering drawing, Accounting, Human resource and payroll, Managing Large files
compression and arching to Amazon Cloud S3 etc. There are 100+ API and custom
applications have been developed with Apex, Visual force, Lightning Aura Component,
Lightning Web Component and different API.

Modules: Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Community Cloud/Partner
Portal, Field Service Lightning, Accounting Seed with ERP ( General Ledger, Project accounting
), Operations, Human Resource, Pardot , HDIntegration, MapAnywhere, Conga Composer,
DocuSign eSignature for Salesforce, Dialpad for Salesforce, .
- Develop different API Integration to AWS S3, Google Map
Programming Language/Tools used: Apex, Lightening Web Component , Aura Component,
JavaScript, Web Development, Conga Composer, Lightening Flow, REST web service .

● Project Team - 2 (1 offshore + 1 onshore)


● Team Size: 7 (onshore + offshore)
Resource role:
1. Project Management - 1
2. Solution Architect – 1
3. Business Analyst - 1
4. Salesforce Consultant – 1
5. Lead Salesforce Engineer – 2
6. Salesforce Administrator – 1
Mohammad Zakir Hossain
Salesforce Developer /Architect
https://www.upwork.com/freelancers/~016f45cfaa80f91391

3. Salesforce Sales Cloud and custom Sales Chart CRM Implementation


Project length: 9 Months
Country: Malaysia

Project Client is one of the top property developers company in Malaysia, who is committed
to inventing future living that enhances quality of life.
This project has implemented in two phase Sprint 1 and Sprint 2, Sprint 1 was with Lead
Management, Development of Sfdc Custom Apps for Property e-Booking, Booking form -
List pricing, joint purchasers, documents upload, Discount & Rebates on Property, Property
Approvals, Inventory Management, Projects, Project Sales Kit, Property Explorer, Property
Units, Agent Booking Management, Booking submission and Reports & Dashboards. in this
part along with implement of salesforce core sales Cloud say Lead , Opportunity , Quote,
Contract and also have implemented CPQ Billing, as for automation of Complex sales
management along with API integration to inhouse ERP Software.
In Sprint 2 we have developed a Sales Chart creation tool with Modern Javascript Framework
AngularJS , Laravel API , and Postgres as of Database which was integrated with Salesforce
APEX and Lightning Web Component (LWC) , Customer Portal as a community cloud.
A Sales Chart is a custom-built screen to visualize the number of units under a phase/tower
of a property. It displays key information such as units & their availability status. The Sales
team uses a sales chart when they are selling a property to the Lead. The sales chart helps
Sales executives and customers to identify which units are available under a property to sell.
Each block represents a unit under a phase of a property. The different colours on units
represent their unit status. An added component to the sales chart that will be added in
development will be the stack view at the top of the sales chart to indicate the view in which
the unit has access to (eg. KLCC View, Lake View, Garden View etc). Also, each stack (a
column in the sales chart) would have their unit orientation (N,S,E,W etc.) indicated at the
top most of the Sales Chart.

Modules: Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Community Cloud/Partner
Portal, CPQ, Google Map API, GIS API
- Develop different API Integration ERP and Custom built Web portals.
Programming Language/Tools used: Apex, Lightening Web Component , Aura Component,
JavaScript, Web Development , AngularJs, PHP, Laravel, Lightening Flow, REST web service,
Postgres DB.

● Project Team - 2 (1 offshore + 1 onshore)


● Team Size: 15 (onshore + offshore)
Resource role:
7. Project Management - 1
8. Solution Architect – 1
9. Business Analyst - 1
Mohammad Zakir Hossain
Salesforce Developer /Architect
https://www.upwork.com/freelancers/~016f45cfaa80f91391

10. Software Architect – 1


11. Salesforce Developer - 4
12. Salesforce Administrator – 5
13. Web Developer - 2

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