Professional Documents
Culture Documents
IBM Open Pages
IBM Open Pages
with Watson
Confidence you can achieve your business
objectives in a world of dynamic risk
IBM OpenPages with Watson
Market challenges Highlights OpenPages with Watson from IBM® is an Capabilities that address the new GRC landscape
In a business environment defined by sustained AI-driven governance, risk and compliance GRC systems should support a unified, cross
market volatility and ever-increasing regulations, • Drive GRC adoption into all three lines of (GRC) platform built to help organizations process-view. This approach can improve
companies need the ability to recognize and the business manage risk and regulatory compliance governance practices by establishing a risk-aware
manage risk and regulatory compliance challenges. Using AI capabilities from IBM culture throughout the business. It also helps drive
challenges. Firms are witnessing a dramatic • Reduce compliance costs and deliver Watson®, the OpenPages platform out costs while maintaining agility.
increase in active first-line users — sometimes business value from an integrated GRC consolidates disparate GRC systems and
tens of thousands — scattered across the platform centralizes siloed risk management functions
organization and using tools with inconsistent in one integrated solution. This helps reduce
Figure 1.
capabilities. These users require solutions that • Configure workflows to automate GRC the cost of maintaining multiple solutions. Watson AI integration
spreads expertise to all
integrate the power of artificial intelligence (AI) processes in minutes users
with enhanced user experience to empower the With OpenPages, clients can operationalize AI
first line: flexible in adapting to regulatory change, • Use REST APIs that integrate GRC across the business, build and scale AI with
yet simple enough to use to deploy to large processes to third-party connectors trust and transparency, and create a
numbers of users without extensive training. business-ready analytics foundation.
• Embedded with Cognos Analytics to drive OpenPages drives GRC adoption with zero
Manage risk, regulatory challenges and relevant, predictive insights training into all three lines of the business.
regulatory change with ease
IBM OpenPages® with Watson offers businesses • Automate your GRC processes, speeding OpenPages with Watson enables companies
the market’s only AI-driven integrated time to value to manage risk and regulatory compliance
governance, risk and compliance (GRC) portfolio. challenges across the organization. The
It provides core services and functional • Give expert knowledge to your users platform is designed for ease of use,
components spanning operational risk, regulatory through Watson Assistant and Watson scalability and flexibility.
compliance, IT governance, business continuity, Natural Language Processing APIs
internal audit, third party risk, model risk, policy, OpenPages with Watson supports agile
data privacy and financial controls management. • Provide control suggestions or risk implementation for rapid time to value.
This next-generation GRC platform features the categorization suggestions Business administrators can configure
business intelligence capabilities of IBM Cognos® workflows to automate GRC processes in
Analytics for self-service data exploration and • Deploy anywhere: Infuse OpenPages minutes. Embedded guidance provides
insights. The graphical user interface was anywhere, behind your firewall or on any just-in-time information to the user. This
developed following the IBM Design Thinking cloud through IBM Cloud Pak for Data enables businesses to meet deadlines and
approach that puts the user first. stay in front of fast-changing regulatory and
business demands.
< 2 >
IBM OpenPages with Watson
The market today demands more participation • The embedded GRC Workflow feature Moving from what’s happened to what’s coming
from all lines within an organization, especially covers many out-of-the-box use cases that While historical data can inform future decisions,
the first line. A more holistic view of risk and can run on a scheduled basis. Drag-and- emerging threats must be weighed more heavily
compliance is needed across the enterprise with drop functionality enables administrators to than they have in the past and put into the
data provided by employees from the first, modify or create new workflows through context of evolving risk postures.
second or third line within an organization and the user interface. Assignments can Figure 2.
suppliers outside of the organization. leverage multiple sources, and the assignee There is also a growing need for increased Business administrators
automate GRC processes quickly
Organizations are also demanding faster can be picked from one or more fields. connection to related data. Greater availability of with GRC Workflow Designer
delivery of new use cases to address volatility data, facilitated by real-time integrations, makes
within the business. IBM OpenPages with • A common risk library and single data it possible for compliance experts to monitor a
Watson addresses these challenges with the model creates consistent holistic views of wide variety of sources.
following features: risk and compliance.
GRC is providing aggregate insights into systemic
• Dynamic dashboard capabilities support A single view of risk across all domains for all issues in controls, processes and compliance for
improved productivity and risk users creates GRC transparency. Visual design dynamic areas such as cyber risk and data
management. Administrators and users can using UI and embedded workflow drives agile protection. This requires systems to have a
customize views, visualizations, widgets, collaboration between business and IT. connected library of risk and compliance items
task tabs and personalized landing page Pre-built and configurable content adds speed that can be viewed across different business
options based on duties and and efficiency to GRC processes. dimensions. With OpenPages with Watson, IBM
responsibilities. addresses these needs, helping clients move
from a “what’s happened” mode to a “what’s
• Task views enable zero-training for all lines coming” mode.
within an organization. A task-focused user
interface streamlines even complex
processes and actions for users. Users can
add favorites, heat maps, sibling
relationships and more, while user
guidance quickly and dynamically builds
key fields.
< 3 >
IBM OpenPages with Watson
and business
domains. OpenPages. This virtual assistant can provide
interactive text answers, natural language
Overall regulatory compliance management search, and direct links to specific pages in
< 4 >
IBM OpenPages with Watson
OpenPages with Watson offers businesses the – Operational risk management Use Watson Natural Language Processing
capability to deploy solutions as needed with a – Regulatory compliance management capabilities on any of your GRC data and
forward-looking architecture that can grow as – Policy management configure the classifier for up to three
organizations grow. OpenPages is scalable to – IT governance category levels.
tens of thousands of users. This customizable – Interal audit management
platform provides a modular set of ten solutions – Model risk governance
for enterprise GRC that support: – Business continuity management
– Third-party risk management Benefits Ten targeted GRC solutions within a
– Financial controls management single, highly integrated platform
– Data privacy management OpenPages saves time because users can
select suggestions on the interface with the OpenPages with Watson offers customers ten
help of AI categorization and virtual targeted solutions to meet specific GRC
assistants. challenges, with the option to buy only
needed solutions within a unified, highly
Improves data quality. AI relevant integrated platform. This single data
classifications help users reduce errors, repository provides businesses with a single
mitigate risks and promote accuracy and source of truth. It helps prevent human error
efficiency in incident reporting and risk and data inconsistencies and is delivered with
mitigation efforts. speed and capabilities that scale to support
even the largest organizations. OpenPages
Reduces the knowledge gap. Virtual has forward-looking design and technology,
assistants provide users with a smarter ten extensible solutions, with the option to
approach to compliance by giving real-time expand to new use cases, data integration
answers to users. and aggregation, and advanced analytics and
AI capabilities.
Figure 3.
IBM OpenPages with Watson provides holistic data needed to perform a GRC task
< 5 >
IBM OpenPages with Watson
Operational Risk
of risk data include risk and control database makes sure that you are not IBM OpenPages Operational Risk Management
assessments, internal and external loss events, inwardly focused and can incorporate tail mitigates risk through proactive management
key risk indicators, and issue and action plan events and other losses that happen to peer of key risks. It creates an understanding of your
Management management. Key features include: institutions. External Loss Events can be
incorporated into scenario analyses,
risk profile while helping improve top-line and
bottom-line corporate performance. The
(ORM)
Risk and control self-assessments (RCSA). assessments and risks. solution:
Automate end-to-end process for identifying,
analyzing, mitigating, managing and monitoring Scenario analysis. Use all of the relevant data – Enables identification and treatment of high
operational risk. in the system to inform scenario workshops risk and emerging risk areas.
A software solution that and determine scenarios that require – Delivers on-demand, actionable reporting
Key risk and performance indicator tracking additional risk treatment. on the current state of operational risk
automates the process of (KRI/KPI). Create and monitor performance across an entire organization.
indicators for all key risks and controls. Track Issue management and remediation. Create – Helps manage risk, improve risk
identifying, measuring, risk metrics and thresholds with an automated and track issues with automation through measurement and minimize losses.
notification when thresholds are breached. their entire lifecycle. With a single source of
monitoring, analyzing and truth, repository issues can be raised by any
Loss Event management. Enables risk line or risk and compliance function.
managing operational risk. managers to track internal loss incidents and Additionally, issues can be made visible or
near misses, record amounts, and determine actionable by any user or a selected group of
root causes and ownership. Statistical and trend users.
analysis capabilities allow users to track
remedies and action plans.
< 6 >
IBM OpenPages with Watson
Regulatory
regulations. It supports organizations in breaking are available from our data partners including: IBM OpenPages Regulatory Compliance
down regulations into a catalog of requirements, Thomson Reuters Regulatory Intelligence, Management helps reduce time and costs
evaluating its impact to the business, and creating Wolters Kluwer, Ascent RegTech, and associated with understanding regulatory
Management
features and capabilities. The software is proper experts within your organization to
designed to: analyze and respond to regulatory change. – Helps reduce risks related to non-
compliance with regulations.
< 7 >
IBM OpenPages with Watson
Policy Management
automates the ongoing management of the policy regulatory requirements to impacted policies IBM OpenPages Policy Management drives a
lifecycle process while aiding in the identification and procedures to help confirm that consistent approach to policy management
of similarities between regulations to reduce regulatory changes have been implemented while reducing the cost and complexity of
< 8 >
IBM OpenPages with Watson
IT Governance
enables organizations to sustain compliance infrastructure management applications IBM OpenPages IT Governance delivers
across multiple best-practice frameworks, such including: network, systems and security on-demand, actionable reporting that can be
as the Committee of Sponsoring Organizations management tools; continuous controls utilized to monitor IT risks and identify what
< 9 >
IBM OpenPages with Watson
Internal Audit
management activities. Using a core, shared objectives and creating the workpapers to be IBM OpenPages Internal Audit Management
services, and open architecture, OpenPages executed. provides transparency and assurance of audit
Internal Audit Management automates auditing coverage. The solution:
(IAM)
of risk and compliance performance. and provides the capability to automate business.
workpaper review and approval. – Streamlines review and approval processes
OpenPages Internal Audit Management to help drive down costs, increase efficiency
provides internal auditors with a cross- Reporting. Provides an easily retrievable and allow auditors to focus on the audit
Provides internal auditors departmental view into governance, risk and audit report, pulling all of the appropriate data content.
compliance and integrates with other IBM from the central repository. – Facilitates collaborative workpaper
with a uniquely configured, OpenPages solutions for deeper insights across authoring and management, resulting in
the organization. Audit and resource management. Provides higher quality and consistency.
cross-departmental view the ability to monitor and manage the – Provides information which feeds into audit
Annual planning. Supports top-down and execution of the audit and the assignment and continuous improvement plan.
into organizational GRC. bottom-up approaches to creation and risk tracking of resources.
assessment of the audit universe and creation
of multiyear audit plans.
< 10 >
IBM OpenPages with Watson
Model Risk
siloed and duplicate data. From the model assessments. IBM OpenPages Model Risk Governance is
developer, owner, validator, and business unit configurable to support varied methodologies
executive, OpenPages Model Risk Governance Engagement planning. Facilitates creating across multiple organization structures, model
< 11 >
IBM OpenPages with Watson
(TPRM)
misuse of direct access to network resources. controls. the work they do for you
Key features include: – Manages and monitors the mitigation of
Streamlines assessments. Provides vendor identified risks
Reduces complexity. Offers a range of risk assessment surveys, management
capabilities that support third-party risk reporting and dynamic workflow for review
Assists in efficiently managing management and helps cut the complexity in and approval of assessments.
vendor-client relationships.
third-party relationships and
engagements to improve
business performance.
< 12 >
IBM OpenPages with Watson
Financial Controls
Management automates the ongoing test, with global financial reporting regulations. IBM OpenPages Financial Controls
review, attestation and remediation process Management helps to reduce the time, costs
while helping organizations meet their financial Automates compliance process. Automates and complexity associated with complying with
< 13 >
IBM OpenPages with Watson
Business Continuity
management in one location and implement a the maximum acceptable outage of processes IBM OpenPages Business Continuity
standardized approach across the enterprise. using a configurable out-of-the-box Management provides access to key data
calculation that scores values provided on points in one centralized location. The solution:
< 14 >
IBM OpenPages with Watson
Data Privacy
reduce audit time, and accelerate initiatives privacy assessments for all of the relevant IBM OpenPages Data Privacy Management is
across the organization. jurisdictions where private data resides in configurable to support a variety of data privacy
your organization. regulations across multiple jurisdictions. The
to have a holistic view of sensitive data across workflow management of the privacy – Enables businesses to use data privacy
their organization; to understand who, what, assessment process for data assets and compliance as a competitive advantage
Brings a compliance focus to where, when, and why whenever private data is applications using private data. – Helps to maintain customer trust with
being used; and to be able to demonstrate demonstrable privacy compliance
data governance, helping compliance to regulators. Trust is crucially Demonstrable compliance. Maintain a record – Facilitates collaboration between IT and
important to customers, and any privacy lapses of completed privacy assessments performed compliance teams for complete data privacy
enterprises take a proactive can damage a firm’s reputation. This is difficult on data assets that can be used to and governance
to recover from and can therefore be extremely demonstrate compliance to auditors. – Manages private data to build AI models
approach to risk and privacy costly. without sacrificing privacy compliance
Issue management. Any issues discovered – Allows organizations to stay up to date on
by embedding GRC OpenPages Data Privacy Management provides based on privacy assessment results can be ever-changing data privacy regulations
a configurable and customizable solution with created, assigned to the appropriate
management across all key features that include: stakeholder and linked to appropriate risks
and controls.
teams. Real-time view of private data. Create and
maintain a complete inventory of sensitive or
private data across your organization.
Integrates with Watson Knowledge Catalog’s
asset repository to maintain an up-to-date view
of data assets using private data.
< 15 >
IBM OpenPages with Watson
< 16 >
© Copyright IBM Corporation 2021
The information in this document is provided “as is” without any warranty,
IBM, the IBM logo, and ibm.com are trademarks of International Business
express or implied, including without any warranties of merchantability,
Machines Corp., registered in many jurisdictions worldwide. Other product
and service names might be trademarks of IBM or other companies. A fitness for a particular purpose and any warranty or condition of
current list of IBM trademarks and select third party trademarks that might non-infringement. IBM products are warranted according to the terms
be referenced in this document is available on the web :at and conditions of the agreements under which they are provided.
https://www.ibm.com/legal/us/en/copytrade.shtml#section_4.
This document contains information pertaining to the following IBM Statement of Good Security Practices: IT system security involves
products which are trademarks and/or registered trademarks of IBM protecting systems and information through prevention, detection and
Corporation: IBM Watson®, OpenPages®, and Watson™ response to improper access from within and outside your enterprise.
This document is current as of the initial date of publication and may be misappropriated or can result in damage to or misuse of your systems,
changed by IBM at any time. Not all offerings are available in every country including to attack others. No IT system or product should be considered
in which IBM operates. The performance data and client examples cited completely secure and no single product or security measure can be
are presented for illustrative purposes only. Actual performance results completely effective in preventing improper access. IBM systems and
may vary depending on specific configurations and operating conditions. products are designed to be part of a comprehensive security approach,
does not warrant that systems and product are immune from the