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B2B Solution Company Profile 2020

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Established in 2015, JD.

ID has rapidly grown into


one of the biggest e-commerce platforms in
Indonesia.

With our tagline #DijaminOri we continue to put


authenticity first, gaining and maintaining trust by
customers as well as clients across the nation.
VISION
Build the Most Trustworthy E-Commerce Company in
Indonesia

MISSION
Bring JOY to our customers through exceptional shopping
experience.
Provide business solutions to our corporate clients and
strategic partners in leveraging our business ecosystem.
COMPANY MILESTONES
Mar 2019
First high-profile collaboration
Feb-May 2018
with Gojek for Gojek Driver
Opened another warehouse
Partner program
and fulfillment centers in
June 2017 Makassar & Semarang
Partnered with Traveloka to
launch JD Flight
Dec 2016
Adding up Virtual Oct-Dec 2019
Business Line Aug-Sept 2018
Jan 2016 Dec 2017 Opened up
Strategic partnerships
Opened up Sports Reached US$ 432 with big companies
Offline to Online
and Luxury Category Jan-Mar 2017 Mio run-rate (O2O) Platform:
for end-to-end
• Opened another revenue business solutions e.g.
July 2016 JD.ID X and JD.ID
warehouse and IKEA, ISS & Mitsubishi
Virtual
Opened a fulfillment centers in Corporation
warehouse and Surabaya, Pontianak
fulfillment and Medan
2015 center in Depok • Partnered with CGV to
• Formed a joint venture between launch JD Movie
“ JD.ID continues to grow in its fourth year, bringing quality
JD.com and Provident service to corporate clients and end consumers alike”.
• Launched JD.ID official website
KEY MARKETS

TRUST-ORIENTED 2C BUSINESS
B2C RETAIL AND SELECTED MARKETPLACE

B2B SOLUTIONS
PROCUREMENT, WAREHOUSE, AND LOGISTICS

ONLINE–TO–OFFLINE
Our B2B Solutions
Tailormade for Corporate Clients
B2B SOLUTIONS MILESTONES
2020
2018 TBA
Annual GMV of 930+ IDR billion Total accounts of
800+ Partnership with Xiaomi and ASUS

2016 2019
Foundation of B2B
H1 of 2019 GMV
2017 of 500+ IDR
billion
Start partnerships & collaborations
with big name accounts:
- Go-Jek
- Mitsubishi
We always provide the best
business solutions. This is why
more than 600 loyal customers
continue entrusting their business
to us.
B2B CORPORATE CUSTOMERS

+600
Corporate
Customers
We have engaged with our
customers in a very productive
way and
we are committed to doing more
WHY B2B SOLUTIONS

Open Platform x Transparency

One-door Purchasing Place Corporate Credit Broad Coverage Tailor-made After-sales


for Multiple Needs Delivery Services Service
B2B SOLUTIONS CATEGORIES
JD.ID carries more than 400 thousand SKUs*
across 23 different categories, focusing
originality and quality

JD.ID continues to expand its variety while


maintaining its #DijaminOri spirit

Virtual

JD Mart Automotive Books Luxury


*per October 2020
B2B SOLUTIONS PLATFORM
Platform Target Market Solutions Features
Operate 2 systems
VIP Service Product Pool
Platform Corporate E-procurement VIP Price
(VSP) Workflow Approval
Budget Control
Punch Out Catalogs API (one system)
VIP Open Platform
Corporate & Enterprise Moderate IT infrastructure and Product Pool
(VOP) – in 2019
integration VIP Price
Fully integrated E-
In depth system
VIP ERP Platform – procurement
Enterprise integration for fully
in 2021 Advanced IT Infra and
seamless procurement
Integration
NEW B2B SOLUTIONS CATEGORIES
TYPE DETAILS
MAINTENANCE, REPAIR & CONSTRUCTION Construction goods and materials.
OVERHAUL (MRO) MATERIAL
Handling and storage tools and equipment.
HANDLING
Specifically provided by B2B Solutions LAB AND CHEMICAL Laboratory tools and equipment; chemical goods.
for JD.ID business clients. TOOLS AND
Work tools; cleaning tools and equipment.
Sourced both locally and CLEANING
SAFETY AND
internationally; currently supports SECURITY Safety tools and work security equipment.

seven different branches, including MEASURING AND TESTING Measurement tools; testing tools.

goods and services. HEAVY EQUIPMENT Heavy equipment and machinery; heavy
vehicles; Spare parts; industry-specific
AND VEHICLES machinery.
NEW B2B SOLUTIONS CATEGORIES
1 Maintenance, repair and operations (MRO) is a critical area and very potential. MRO
spending, which includes expenditures for services and spare parts.

2 MRO is an essential category for any manufacturing segment of Indonesia Industries

3 Recently due to Covid-19 pandemic, many of manufactures urge to have cost saving. The
manufacturer’s initiatives included better planning for spare-part purchases, expanding
the scope of individual contracts, buying from aggregators, and sourcing from low-cost
countries (LCCs)
PRODUCT HIGHLIGHTS
1. Installations 3. Laundry 5 . Sanitary Refreshener

2. HA Maintenance 4. TV Cable & Internet 6. Education


PRODUCT HIGHLIGHTS
7. Car Maintenance 9. Trade In 11. Proteksi

8. Beauty 10. IT Solutions 12. Home Cleaning


NEW B2B SOLUTIONS CATEGORIES
Services IT Services related Warehouse & Fulfillment

Asset & e-Waster Disposable Rental & Maintenance

Office/Site Renovation
NEW B2B SOLUTIONS CATEGORIES
Why Services
1. No capex, it helps company control outgoing expenses by
minimizing the need for asset purchase and depreciation
2. The company need only to focus on doing their best, running
the business
3. Scalability & flexibility for company growth
IT Services IoT &Connectivity
With IoT (Internet of Things), any devices,
sensors and controller-ready are connected
to internet and communicate each other
We provide platform to collect and
visualize all those data into one
dashboard, so Company can easily track
their asset, monitor, analyze & take
necessary action

Fleet Management Asset Tracking & Smart Monitoring


IT Services Asset & e-Waste Disposable
Asset disposable can become a costly and
resource-intensive problem for a multinational
company that usually has strict environmental and
CSR policy and it needs to be securely disposed
with a data security protection concern

Every year, 40 million tons of electronic waste are


generated and only 12.5% of it are recycled.
WAREHOUSE & FULLFILMENT SERVICE
WAREHOUSE & FULLFILMENT SERVICE
KEY CAPABILITIES TO BUILD

Expansion of Warehouse:
Going forward, JD.ID will continue
- PALEMBANG to build the capabilities to better
- BALIKPAPAN serve the market by
- MANADO
strengthening three major
Partnership with elements strategic developments
3rd Party Logistics on supply chain; expansion on
Online-to-offline warehouse & logistics and
Expansion of JD retail technology Development of
Hub and its end-to-end supply chain by utilizing
expansion of online-to-offline
variants new investments and partnerships retail technology
LOGISTIC CHAIN Order Management
System
Online Platforms

Modern
Stores
Regional DC Housing
(OutsideJakarta) Area

SeaPort
Housing Area

JD.ID Jakarta
Warehouse

Supplier Modern Stores


LOGISTIC CHAIN
Warehouse & Order
Management System

Value Added Services


• Bundling
• Labelling Last Mile
Unloading Delivery
• Pamphlet
insertion

Counting & Handover to


Documentation Put away
Quality Picking Checking Distribution
To Location
Check DN, RI & PO

Product Handling & Control Product Handling & Control


• UPC • Grouping
• Description • Measurement
• SN/IMEI • Shelf Life
• BPOM number • Stok Accuracy
LOGISTIC CHAIN

JD.ID MARUNDA WAREHOUSE


Kawasan Industri & Pergudangan
Marunda Center Blok G No.1
Jl. Marunda Makmur Tarumajaya,
Bekasi, Indonesia
LOGISTIC CHAIN

JD.ID CIBITUNG WAREHOUSE


MM2100 Jalan Kalimantan Blok G2, Cibitung,
Bekasi, Jawa Barat, Indonesia 17530
NEW SERVICES
Multiplatform Fulfillment Service
WHAT IS
Multiplatform Fulfillment Service?
Multiplatform Fulfillment service by JD.id is a fulfillment service that provides
sellers fulfillment solutions in multiple market place platforms (Tokopedia,
Shopee & Lazada, etc.) and your own brand’s webstore

WHY USE THIS SERVICE?


• Increase your productivity & efficiency by eliminating the need to log in each
e-Commerce platform system
• Fulfill all of your e-Commerce orders & update your inventory stock with one system
HOW TO USE
Multiplatform Fulfillment Service?
WHY USE OUR SERVICE
core business
WAREHOUSE
Medan FDC Type Warehouse
RDC Marunda FMCG + Platform
Marunda A
Pontianak
Marunda B
FDC
Marunda C
Marunda D
Marunda Big Item
FDC Surabaya
Pontianak
Medan
Makassar Makassar
Jakarta RDC FDC Semarang

Semarang Surabaya
Balikpapan/Samarinda
FDC FDC
Palembang
FDC Bandung
Big Item
Surabaya
Existing Warehouse & Fulfillment Semarang

Center as of Q4 2019 TOTAL SPACE > 100,000 SQM


LOGISTICS
Drop Points

85% of packages nationwide


could be delivered in 24 hours.

98% of packages in
JABODETABEK area could be
delivered in 24 hours.

400+ 500+
3000 2000+
Cities across Truck & Blind
officers Motor Armada
Indonesia Van Armada
B2B SOLUTIONS AFTERSALES

Door-to-door Repair Center:


service Centralized
personnel and
spare parts

Reverse logistics, Comprehensive


extensive distribution system and
range and high-quality professional
delivery personnel services
YOUR TRUSTWORTHY PARTNER

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