RESUME

OF
S M ARIFUL ISLAM (ARIF)

1. CONTACT DETAILS

Present Address: Permanent Address:

A3/4, BIM Quarters N/F-29, New Colony
4, Sobhanbag, Mirpur Road Khalishpur, Khulna (9000)
Dhaka – 1207, Bangladesh Bangladesh.
Phone: +8802-58155034, +8802-58155077, +8802- Phone: +88-041-760750
58155116, Ext: 220

Mobile: +8801719500008, +8801675022755

E-mail: arifull@yahoo.com, arifullll@gmail.com
Skype: arifull5
LinkedIn profile: https://bd.linkedin.com/in/ariful-islam-5a19a72a
Internet Messenger/s (Viber/Imo etc.): +8801675022755/+8801719500008

2. PERSONAL DETAILS

DATE OF BIRTH : 05-02-1976

RELIGION : Islam
MARITAL STATUS : Married
NATIONALITY : Bangladeshi (by birth)
SPOUSE : MRS JOBAIDA PARVEEN
Assistant Urban Planner,
Local Government Engineering Department (LGED)
LGD Division, Ministry of Local Government
DAUGHTER/s : 1. ARIKA SUBHA (Studying in Class IX in Viqarunnesanoon School &
College).
2. JUMANA SUBHA (Studying in Class-I).
HOBBY or : 1. Innovation & Technology & Internet Surfing
SPECIALITIES 2. Music & Playing Spanish Guitar
3. Photography
4. Travelling

3. CAREER SUMMERY

Focused Area of Concentration:

 Information and Communication Technology for Development (ICT4D)
 Governance
 Communication

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Management : More than 5 enterprise level MIS projects successfully completed under a
Information team based working environment as a team leader/member for different
System (MIS) large scale public/autonomous/private/multinational organizations
Expert/Consulta operating throughout the country or beyond the country on several
nt occasion during last 15 years working in Bangladesh. The specific tasks
includes visiting the site, analysing the core business process (AS-IS) and
organizational environment that influence the information systems;
feasibility study and defining scope/critical/key areas of the project,
analysing, designing, planning the actions, developing & implementing
different technologies i.e. database/web/network domain controller/proxy/
web mail/server-client operating system (OS) under Linux/Free
BSD(UNIX)/MS Windows platform, software modules, structured cabling
systems for LAN/WAN/VPN, specialised hardware like Access
Control/Proximity/Bar code Reader, RFID, IP telephony, Router, Firewall,
Access Point etc. in the project area; monitoring and evaluating the process
of ICT adaptation/implementation and taking necessary measures for
continuous improvement, providing local/remote/on-call supports 24/7
basis for ensuring smooth operation; handing over the MIS to the
clients/nominated representatives.

Organising, : 16 years of professional experience in successfully coordinating and

Coordinating, conducting trail-made/customised/regular training program to the
TNA, Curriculum professionals/employees from different public/autonomous/private/NGO
Development /multinational organizations. The specific tasks includes conducting meeting
and Conducting with the client’s organization (top-mid level management/focal point
Session for /relevant personnel) and getting the overview and guidelines of the training
Training, program; preparing and negotiating detail budget, finalising and signing of
Workshop and contract agreement; reviewing existing concept papers/documentation
Seminar /recent online materials/relevant cases/journals/other relevant literatures;
developing draft training curriculum based on literature review, conducting
Training Need Assessment (TNA), Focused Group Discussion (FGD),
reviewing & finalising the training materials through adequate
feedback/observations from field test/expert group discussion; developing
training materials(XPs, Web based online training lab (OLTL) etc.) for both
trainers & trainees using both languages English and Bengali (if required),
field testing/gathering feedback, revising & finalising the materials;
coordinating the whole training activities as a focal point trainer/facilitator;
conducting interactive theoretical/practical /group discussion/case
presentation sessions using modern training tools and techniques; planning,
organising and conducting the field, preparing /presenting case
analysis/field visit report/others required materials; monitoring & evaluating
training activities, analysing the gap and taking adequate /accurate
measures to mitigate that gap; and preparing almost all types of training
related report required.

Information : More than 10 such project completed under a team based working
System Plan, environment as a team leader/member for the different large scale
Analysis, Design public/autonomous /private/multinational organizations operating
Development throughout the country on several occasion during last 15 years of working
and Deploying in Bangladesh. The specific tasks includes analysing & designing the
as an information systems using tools DFD, USE CASE, UML, Object Oriented
Analyst/Team Approach, Process Flow Diagram, Process Mapping & Reengineering (BPR);

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Leader/Program designing RDBMS using ER diagram or normalization techniques, data
mer/DBMS dictionary; preparing/revising/correcting/ presenting prototypes;
Expert performing self/team based coding (both 2/3-tier application architecture
platform like database (ORACLE, MySQL, Postgre SQL, SQL Server, Foxpro,
MS Access etc.), PHP, JavaScript, DHTML/HTML/CSS, VB, API, Winsock’s,
Hayes AT Command Set), alpha testing, running/beta testing; preparing
users/admin manual, providing necessary training to the end users;
providing remote/local support (24/7 basis) in the project area.

ICT : More than 5 such projects completed under a team based working
Infrastructure or environment as a team leader/member for the different large/medium level
Network Expert public/autonomous/private/multinational organizations operating
throughout the country on several occasions during last 15 years of working
in Bangladesh. The specific tasks includes analysing requirements &
designing, installing, configuring and maintaining LAN/WAN/VPN with
structured cabling systems using Fibre optic/UTP/STP/Copper /Wi-Fi/Radio
link etc. and using devices like Switch (Manageable or unmanageable)/DSL-
ADSL /ATM/Access Control Reader/RFID/IP PBX systems/IP camera etc.;
designing, installing, configuring and maintaining
Mail/Web/Proxy/Firewall/Router/Server based antivirus /Database
Server/primary and secondary domain controller /Exchange server etc.
under Linux, Free BSD(UNIX) and MS Windows Server based platform;
providing remote/local support (24/7 basis), monitoring the
operations/adaptation process of technology/implementation, taking
necessary correcting measures as well for further improvement; and
handing over the networking infrastructure to the clients/nominated
representatives.
Now days, to adopt the competitive ICT environment and global
technological changes requirements, working with cloud based computing
environment using services by Microsoft, Google, Mac, godaddy and
Wix.com etc.
Software tools used were Team Viewer, WinSCP, Remote Desktop
Connection, Skype, and Telnet etc.

As a Successful : Since 1999 to 2003 (5 years), worked under pressure in private

Innovator, /multinational organization at entry/mid level position; again since 2004 to
Initiator Or date (10 years), worked in public sector at mid/top-level management
Manager Or position of the organization, where there were lots more scope of taking
Leader For innovative initiatives as a team leader/member regarding reforming the
Organizational tasks, organization structure, service delivery process improvement,
Development adopting new tools and technologies to improve the business process,
With Full Of managing changes, infrastructure development etc. and taking challenges
Commitment accordingly to make things happen for job satisfaction and self development
And Dedication to achieve personal as well as organizational goals. Using the diversified
management and leadership capabilities, performed quick decision making,
identifying the problems in-depth and taking actions to address the matters
rightly and solving the issues, motivating/aligning team members and
performing multi-task with different stakeholders within or outside the
organization. From the early days study till now, gathered lots of experience
performing as class captain, school captain, college captain, focal
point/team leader/convener of different community association or event
management activities which ultimately made a bright quality of positive
attitude, carries out tasks without having detailed instructions, makes

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 constructive suggestions, prepares for problems or opportunities in
advance, undertakes additional responsibilities, responds to situations as
they arise with minimal supervision, creates novel solutions to problems.

Fluent : All through the career till now, become experienced from different
Understanding/ industries, worked as a associate/co-worker/team member with the
Experienced on professionals from several countries/cultures (Malaysia, India, Sri Lanka,
Multi- Australia, Germany etc.) and also studied/took training with the
Cultural/Nation international students in many occasion. That’s why, achieved the
al Working capabilities of confidently deals/negotiate lots of matters/problems/issues
Environment with the internal/external /multicultural professionals of all levels for
successful business communication via sharing concepts, ideas, exposure
and skills.
Social Media Facebook: Extensive activities like almost 24 hours active with live
Activities notification, 3-5 hours daily uses, 5-10 posts in a week; used through
Android, iOS, MS Windows, Mac OS concurrently with 5-10 devices;
https://web.facebook.com/arifullll; maintaining since 2011; total number of
friends: 5000 approx.; purposes are social & media relations, photography,
digital marketing etc.;
https://web.facebook.com/arifulbim?_rdr, maintaining since 2011; total
number of friends: 2500 approx.; purposes are family & official activities,
digital marketing etc.;
Gmail/Google+/ Youtube: arifullll@gmail.com
LinkedIn profile: https://bd.linkedin.com/in/ariful-islam-5a19a72a with
5000+ connections, also users of business version of nevigator
Internet Messenger/s: (Viber/Imo etc.): +8801675022755/+8801719500008

4. MAJOR TASKS PEFORMED IN PROFESSION

Management : Introduced and implemented successfully the Internet Payment System for
Information the Post Graduate Diploma (PGD) online admission for Bangladesh Institute
System (MIS) of Management (BIM) through ATM Card/Mobile Banking (possibly first
and Information time in the public sector of Bangladesh).
& Developed e-Learning Platform and Mobile Applications on Android OS for
Communication Post Graduate Diploma (PGD) for Bangladesh Institute of Management
Technology (ICT) (BIM) using internationally widely used open source platform moodle.org
and implementation is underway.
Planned and designed technically/financially, prepared budget and allocated
funds from internal/external sources, developed, implemented and
maintained MIS & ICT infrastructures for Bangladesh Institute of
Management (BIM) since 2004.
Developed and implemented “Online Fertilizer Monitoring System” for
Bangladesh Chemical Industries Corporation (BCIC), Under Ministry of
Industries in 2012 using 3-tier application architecture on platform MySQL,
PHP, HTML /JavaScript/Apache Web Server.
Developed and implemented “Human Resource/Personnel Information
Systems” and “Accounts Information Systems” for Bangladesh Small and
Cottage Industries (BSCIC) Under Ministry of Industries in 2007 Visual Basic
6.0 and SQL Server.
Developed and implemented software “Human Resource/Personnel
Information and Access Control Management Systems” and structured LAN

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 for Green Power Ltd., Mirpur, Dhaka in 2009 using 2-tier application
architecture on platform SQL Server, Visual Basic 6 and Windows 2000
server. Since 2014, working on to develop web based systems and migrating
the existing systems is underway.
Developed and implemented software “LM and Note Forwarding System”.
Also installed, configured and maintained Primary & Secondary Domain
Controller/Mail/Web Server/ Proxy etc. for Military Institute of Science and
Technology (MIST) with a view of audio-video-data communication in 2007
on platform Free BSD(UNIX), MySQL, PHP, HTML/JavaScript/Apache Web
Server.
Developed and implemented “Personnel Information and Access Control
Systems” and “Employee Billing Systems/Payroll” for Bangladesh Ordnance
Factories, Gazipur in 2004 on platform Visual Basic 6 and SQL Server.
Developed and implemented “Credit Control Module” for Banglalink Digital
Communications Ltd. (former Sheba Telecom Pvt. Ltd.) in 2003 on platform
Visual Basic 6 and ORACLE 8 to support customer’s bill generation and
payment status monitoring, important inquiry, call baring/releasing,
customer’s letter/SMS management, consolidating data and generating
customised reports etc.
Installed, configured and maintained “CreDo Software” for Jardine Shipping
Services, Dhaka, Bangladesh to automate shipping line business among lot
of countries around the world in 2003 as a local expert on behalf of software
development and support team of Singapore.

Capacity : More than 100 training course coordinated and at least 4000 hours training
Development, session conducted to the participants of Post Graduate Diploma in
Training Computer Science (PGDCS) or corporate level IT professionals on
Management, Programming/Scripting Language C, VB, HTML/DHTML, JavaScript, VB Script,
Coordination, PHP, ASP, XML; RDBMS on ORACLE, MySQL, SQL Server, MS Access 2010 or
TNA, upper version; Networking on TCP/IP, installing & configuring Web, Mail,
Curriculum/ Database, Proxy, Router, structured cabling etc.; Basic computing with MS
Content office 2010 or upper; Working online with cloud services.
Development, Developed ICT based industry standard training course curriculum from 6
Session months diploma to 4 years long higher diploma program for Mantrust
Conduction For Institute of Information Technology (MIIT) aligning with the vendor
The Mid-Top certification like MOUS, MCSE, MCSD, ORACLE, A2, etc.
Level Executives Developed curriculum and training materials on Web Technologies
From (HTML/DHTML, JavaScript, ASP, PHP), DBMS, MIS, MS Office, Computer
Government Or Hardware, System Analysis and Design, E-Governance etc. for lots of short
NGOs Or and diploma training programs.
Multinationals Conducted more than 10 training program (total participants more than
Or Private 200) on E-Governance and ICT Infrastructure for Implementation of Digital
Sectors Bangladesh to the ICT Focal Point Officers/Innovation Officers (Class-
I)/Mid/Top Level Decision Makers or Managers primarily from public sector
and again private sector as well since 2010.
Conducted training on Database Management System (DBMS) using
Structured Query Language (SQL) in MySQL/Apache platform to the
personnel from IT Department of Bangladesh Krishi Bank.
Organised and coordinated 6 batches of one day workshop jointly with A2i
Program, UNDP on Innovation in Public Service Delivery to 240 ICT Focal
Point/Innovation Officers (Class-I)/Mid-Top Level Decision Makers or
Managers from different public sector ministries/sector
corporations/divisions/departments in 2013.

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 Conducted 60 days residential training program for the 30 personnel from
10 Upazilla level’s Information Center of project Tottho Apa: Empowering
Women Through ICT Towards Digital Bangladesh under Jatio Mohila
Sangstha (JMS), Ministry of Women and Children Affairs (MoWCA), who are
serving the rural women and children regarding gender and health related
issues.
Conducting basic ICT training program for women at Upazila level in
Panchagar District under Learning and Earning Development Project, ICT
Division, Ministry of ICT, Bangladesh.

ICT for Human : Planned, analysed, designed, developed, deployed and maintained large
Resource scale HRIS for Bangladesh Small and Cottage Industries Corporation (BSCIC),
Management Bangladesh Ordnance Factories, Bangladesh Institute of Management (BIM),
(HRM) Green Power Electrical and Electronics etc.
Provided consultancy services for more than 50 HR recruitment since 2004
to different Ministries/Sector Corporations/Divisions /Departments. Also
experienced with conducting recruitment exam of bulk number of
applicants (25000) as a focal point officer.
Conducting Lead the technical research project as a country lead and technical expert of
Research And Plan International Bangladesh for Digital Birth Registration (DBR) Technical
Development As Analysis Toward Strengthening CRVS (Civil Registration and Vital Statistic) to
a Team Leader, meet the baseline requirements of United Nations Economic and Social
Expert, Member Commission for Asia and the Pacific (UNESCAP) under direct
supervision/guidelines from the experts of Plan International Headquarter,
United Kingdom in parallel with few more countries from the Asia and the
Pacific for 18 months length during year 2015-16. As a mandatory
requirements of this international standard technical research project, few
number of activities were to (i) Plan, allocate, revise & adjust the resources
(budget & others); (ii) Frequent planning, organising & conducting the
project and research activities like organising meetings, workshops, field
visit & supervise research activities, field survey, focused group discussion
(GFD), interviewing stakeholders/International or National experts, huge
number of desk review, data collection & analysis, observation & drawing
remarks etc. participating with the government higher officials (Secretary or
Addl. Secretary Level), donors, iNGOs and other relevant stakeholders; (iii)
Weekly reporting & discussing with Plan IH/other international/national
experts (though mostly Skype call, rarely face-to-face) to review the
research framework, design & activities based on different country
experience; (iv) intensive monitoring & evaluating the quality research
input/output; (v) provide input and act as a solution IS expert for national
level project (integrated Civil Registration Systems with the Prime Ministers
Office (PMO) & Cabinet Division, Local Government Department (LGD),
Directorate General of Health (DGSH), Ministry of Law & Justice Department
project (MoLJA), Ministry of Home Affairs (MoHA), Bureau of Statistics
(BBS), Ministry of Education (MoE), ICT Division and other necessary
stakeholders of Civil Registration and Vital Statistics (CRVS); (vi) taking
endorsement and approval from government & Plan country office and so
on.
Planning, organising & conducting focused group discussion (FGD),
interviews, supervising research activities for Upazila Governance Project
(UGP), LGD & UNDP; and also for the impact assessment of the
Multipurpose Cyclone Shelters, Department of Disaster Management at
field level (Zilla, Upazila or Union Parishad).

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5. EDUCATION

Masters in Business : Almost completed MBA (MIS) under Evening MBA program of Dhaka
Administration (MBA University since 2013
Major in MIS)
CPISM : Computer Proficiency in Information Systems Management (CPISM) (6
months diploma courses) from APTECH Computer Education in 1999
GRADUATION : Bachelor of Urban and Rural Planning (URP) from Khulna University,
Khulna in 1998 (4 years), securing CGPA 3.04
Higher Secondary School : Higher Secondary Certificate (Science) of Jessore Board from Khulna
Certificate (HSC) Public College in 1993 securing First Division
Secondary School : Secondary School Certificate (Science) of Jessore Board from Bangobashi
Certificate (SSC) High School in 1991 securing First Division

6. CORE ICT/TECHNOLOGY SKILLS

IS (Information : Technical/Requirement analysing of the core business process (AS-

Systems) Analysis, IS) and organizational environment that influence the information
Business Process systems; planning and designing the IS prototypes; feasibility study
Reengineering (BPR), and redefining scope/critical path or key consideration areas;
Planning & Designing developing, implementing, monitoring, evaluating and
Integrated IS adjusting/managing the changes during IS life cycle using MS
Visio/MS Project/Trello.com /convenient downloaded/web tools etc.

Office Automation : Advanced using and maintaining skills on MS Office 1997-2014 or

Applications upper in integrated manner i.e. UNICODE Bangla and English typing,
Development, editing, formatting, automated letters/receipts/forms generating by
Deployment, Desktop Mail Merge using any standard/portable format stand-alone/shared
Support, Capacity database, reviewing files using Track Changes, charts/graphs using
Development and OLE Objects; stand-alone/central/shared information/database
Maintenance throughout all the applicable software/utilities for
PC/Laptop/Tab/Smart Phone etc. in MS Outlook 2014 or upper; web
browsing & web mailing using most of the up-to-date browsers with
required number of plugins/dependable components; project
management using MS Project 2013/free online office management
tools or applications, lots of contemporary web based/downloaded
Utilities and Software packages etc.
Smart user of handling multi-type devices (PC, Smart Phone,
Portable Tabs and Notebook) having different OS standards for
internationally renowned and popular single cloud based/virtual
application services like MS Office Online, Google/iCloud/One-
Drive/Drop-box, open source/cloud based software’s like Orange
HRM, Trello.com, FreeHR; advance graphics designing with number
of simple online/desktop graphics tools/applications like Adobe
suites, iPhoto, Image Tricks Lite, MS Paint, MS Office Picture
Manager, Photo Sense Lite etc.; Social networking media using

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 Facebook, LinkedIn, Google Circle, viadeo.com, Two.com etc.;
Blogging/Online Forum/Online Membership using National Web
Portal of Bangladesh (Bangladesh.gov.bd), UISC (Union Information
and Service Center, uisc.ning.com), LGD, Bangladesh,
bdnews24.com, bip.org.bd, bim.org.bd etc.; e-Commerce
shopping/Online Payment Transaction using ekhanei.com, olx.com,
bikroy.com, alibaba.com, amazon.com, paypoint.com.bd,
bkash.com, utility/others bill payment by mobile, teletalk.com
services etc.; job searching using bdjobs.com, prothom-alojobs.com,
oDesk.com, freelancer.com, elance.com etc.
Advanced user on online communication tools through PC/Smart
Phone/Tab/Laptop using Skype, FaceTime, Viber, Line, WhatsApp,
TeamViewer, yahoo/FB/Google/MSN Messenger etc.
Advanced user on Google online calendar for date-time scheduling,
alarming, and integrating with other sites/applications to share
common information among the connected group in another
platform.

Computer : Extensive programming capabilities for long 10 years (2000-2010) on

Programming/Scripting writing structured programming/coding, testing & debugging,
Languages, Rapid upgrading using 4rth/5th generation programming language
Application platforms like HTML/DHTML, MySQL, PHP, ASP, JavaScript, VBScript,
Development (RAD) & Visual Basic 6 or upper version, C/C++ etc. through different suitable
Joint Application software/hardware platforms/ third party components. Successful
Development (JAD) working records on both for the new system development,
Tools and Web upgrading/migrating existing systems or even parts of whole systems
Development. as a team member.
Also hands on working experience on Word-Press, PHP Frameworks,
up-to-date RAD & JAD tools, Could based application development
platform, Android Applications etc.

Analysing, Designing, : In-depth requirements study & defining Database Architecture using
Implementing ER Diagram/DFD/UML/Data Dictionary by convenient/applicable
Database Management Computer Aided System Engineering (CASE) tools like MS Visio/MS
Systems (DBMS) Project/free online web/downloaded tools etc. connecting with the
best fitted database application platforms e.g. latest version of
ORACLE (including parallel Server), MySQL, MS SQL Server, MS
Access, MS Excel, FoxPro, Portable Text Database format
(*.txt/*.csv) etc.
Monitoring the performance of database, analyzing the DB
architecture to look for the causes of slow performance or to find
opportunities for improving the performance and finally optimizing
or fine-tuning the DB architecture, monitor the performance.
Integrating/manipulating/migrating database with/from other
portable/ database platforms, maintaining the security, regular
backup & disaster recovery.

Integrating : Major role played with integrating multi-hardware & software

Cross/Multiple platform, Payment Systems, third party tools/applications, special
Information hardware like Proximity Reader, Bar Code Reader, Telecom soft
Technology (IT) switch, GPS, mobile devices and so many ICT equipment’s etc. to
Platforms meet the industry demand.

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 For Desktop/Server: MS Windows Desktop/Server Family, Mac (OS X
Yosemite 10.10.x, Sierra 10.12.2), Ubuntu, LINUX, Free BSD, Sun
Solaris etc.
For Mobile/Tab/Portable Devices: Extensive user, trouble shooter,
application developer, trainer since 2010 to date on current/latest
version of Android, iOS, MS Windows X.X, Java, and Symbian etc.

Data Communication : Planning, Analyzing, Designing, Deploying, Configuring, and also

and Networking Maintaining:
LAN/WAN/VPN/SAN over the structured cabling systems through
fibre optic, UTP/STP, Coaxial, Copper Wire etc., where the services
were Primary & Secondary Domain Controller (PDC & BDC) on MS
Windows Server Families, ADS (Active Directory Services), Linux,
FreeBSD/UNIX, and Sun Microsystems etc.
Database Server using ORACLE/MySQL/MS SQL Server/ORACLE
parallel version/MS Access;
Mail/Exchange/PBX Server through MS Exchange, Send Mail, Cube
Box from Sun Microsystems, Squirrel Mail etc.;
WWW Server using Apache, Microsoft IIS etc.;
Router/Proxy/Firewall/Antivirus Server/Bandwidth Manager/ VoIP
or IP telephony devices/DSL/ADSL etc.

Infrastructure : Concept building, procurement planning, provisioning & allocating funds

Development for & other resources, tendering and procuring, deploying those resources,
Government (Mostly machineries, equipment’s, operating, capacity development & handing
Technology Based) over to the stakeholder and maintaining the technology based
infrastructures/solutions for:
OMR (Optical Mark Reader), Photocopier, Digital Duplicating
Machine for exam system;
PC, Laptop, Printers, Digital Display Board, Multimedia Projector,
Wireless Network, Digital Signage, Data backup & Storage Solution,
Furniture’s & Fixtures, Printer, Scanner etc. for Computer Lab or
Office Automation Purposes.
Portable devices e.g. Tab/Mobile, GPS, Access Control Reader/
Biometric/Bar Code Reader, RFID, IP Telephony, IP Camera, Router,
Smart Board, Wi-Fi/Radio/Optical equipment’s, audio-video or other
electronics/electrical office equipment’s etc.

Mobile/Tab Apps and : Building conceptual sketch and innovation for the area of implementing,
Utility Software planning & analyzing, field testing & finalising, deploying, operating,
maintaining, upgrading, training and troubleshooting experience since
year 2010 on current Android OS, Microsoft Mobile OS, iOS, Utility
Software’s (Anti-Virus & Malware etc.), Security Solution, Deploying
Cloud Computing Services, personal/enterprise IS management and also
deploying applications like:
Advanced email solutions
Mobile apps for public service delivery
Trello.com for Project Management
Virtual office environment using Skype, Team Viewer/Remote
Desktop Connection, WinSCP, Telnet, Ping etc.

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7. TRAINING & WORKSHOP

SL TITLE DURATION ORGANISED BY COUNTRY

7.1 Asia Pacific Regional Workshop on 29 Apr - 01 Plan International Thailand & Thailand
Digital Birth Registration- May 2015 (5 Head Quarter
Evidenced Based Technical Days)
Analysis
7.2 E-Learning Training on Public 05-08 Oct 2015 NPO (National Productivity Bangladesh
Sector Business Excellence (4 Days) Organization) and supported (Virtually by
by APO (Asian Productivity APO, Japan)
Organization)
7.3 TOT on Business Process 23-27 Feb 2014 International Finance Bangladesh
Reengineering: Service Process (5 Days) Corporation (IFC) and Ministry
Simplification. of Public Administration
(MoPA)
7.4 Information Security Management 23-27 Jul 2013 Asian Productivity Bangladesh
Systems: ISO 27000. (4 Days) Organization (APO), Japan (Virtually by
APO Japan)
7.5 Workshop on the assessment of 24-25 Dec 2014 Bangladesh Institute of Bangladesh
the performance of Upazila (3 Days) Management (BIM)
Parishad (UP) through it’s
different committees under
Upazila Governance Project (UGP)
7.6 Workshop on the impact 28-29 Dec Department of Disaster Bangladesh
assessment of the Cyclone 2016(3 Days) Management and Bangladesh
Shelters Institute of Management
(BIM)
7.7 Training on Trainers (TOT) on 11 Apr - 3 May, Deutsche Gesellschaft für Bangladesh
Productivity and Quality 2012 (21 Days) International Zusammenarbeit
Management major in Lean (GIZ) and Bangladesh Institute
Manufacturing. of Management (BIM)

7.8 Training on Procurement of 3-21 Nov 2012 Central Procurement Bangladesh

Goods, Works and Services. (15 Days) Technical Unit (CPTU) and
Bangladesh Institute of
Management (BIM)
7.9 Workshop on eLearning Platform 29 Jun - 01 Jul Access to Information (A2i) Bangladesh
2013 (3 Days) Program, UNDP and
Bangladesh Academy for Rural
Development (BARD)
7.10 Workshop on Innovation 01-02 June BCS Admin Academy Bangladesh
Management for Innovation 2013 (2 Days)
Officers for Government of
Bangladesh

7.11 Intensive Faculty Training During year APTECH Computer Education, Bangladesh
Programmes on Programming C, 1999 to 2002 Dhaka regional office
MS Visual Basic 6.0, ORACLE, MS (On different
SQL Server, Windows Networking occasion)

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 7.12 English Speaking Course 29 Aug - 22 British Council Bangladesh
Sep, 1999 (12
Days)
7.13 Geographical Information System During years Khulna University Bangladesh
(GIS) and Remote Sensing 1994-1998

8. LANGUAGE & DEGREE OF PROFICIENCY

LANGUAGES SPEAKING READING WRITING

Bengali Native Native Native
English Good Excellent Excellent
Hindi Fair None None

9. MEMBERSHIP OF PROFESSIONAL SOCIETIES

Associate Member, Bangladesh Computer Society (BCS) since year 2000
Associate Member, Bangladesh Institute of Planners since year 2016

10. EMPLOYMENT RECORDS

10.1 EMPLOYER : Bangladesh Institute of Management (under Ministry of Industries,

Government of Bangladesh).
DURATION : FROM MAY 2011 to Date
POSITION HELD : Sr. Management Counselor, Head of Project Management Division

DESCRIPTION OF : Planning & designing industry standard training programme,

DUTIES reviewing and coordinating training programme, conducting
training Need Assessment (TNA), curriculum & materials
development, evaluation, training report preparation for different
categories of short-term and long-term training programme for
executives from government and private sectors.
Conducting training sessions and supervising internship projects for
the participants of Post Graduate Diploma Programme on the area
of core Information & Communication Technologies like
Programming Language & web development, Networking, System
Analysis & Design, Innovation & Business Process Re-engineering,
Digital Bangladesh, ICT4D and so on.
Act as an ICT Focal Point Officer/Innovation Officer for the
organization to mitigate the challenges of vision 2021 of
government of Bangladesh.
Leading Computer Services Division & Project Management
Division as head of department and worked for the plan & analysis,
development, deployment and implementation of sustainable
technologies for the institution.
Plan, design, allocate resources, implement and maintain ICT
infrastructures of the organization.
Conducting research activities as a team member with government
and donor agencies.

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 Providing Consultancy supports to different government agencies
for the fulfilment of appropriate human resources vacancies,
preparing questions, conducting public exam, preparing results &
reports and overall coordination.
Worked as a Deputy Director (In-charge), lead BIM, Khulna Center
for 15 months during year 2013-2014. Act as a head of sub-center
to look after the overall activates of Khulna campus; contributed
for the improvement of poor infrastructures and service delivery as
a change management agent.

ACCOMPLISHMENT : Analyzed, designed, developed, deployed, maintained internet

payment system through bKash/ATM Card in 2012 (first time in
public sector in Bangladesh) for the online admission of BIM. Also
implemented Mobile Apps for training information, Personnel
Information Management Systems, Training Information Systems.
Analyzed, developed and maintained the website
(www.bim.org.bd) for BIM in the year of 2004. Also introduced
services for online admission, payment, result publication,
emergency notice serving, online forum, feedback and so on. Till
now more than 1000 thousands people visited this site.
Introduced SMS notification facilities for the participants and
employees in 2011.
Planned, designed solution and implemented OMR based exam
system.
Developed curriculum, coordinate and conduct training sessions
for more than 20 batches (having more than 1000 participants) on
the areas of: (1) e-governance and ICT infrastructure; (2) Cyber
Security; (3) Online Office Management; (4) Innovation and process
re-engineering in the public service delivery; (5) Database
management systems; (6) Foundation training for the employees of
information centers at Upazilla level, Jatio Mohila Sangstha,
Ministry of Women and Children Affairs (MoWCA;
Analyzed, designed, developed, deployed, maintained for Online
Fertilizer Monitoring System to improve the supply chain
management of fertilizer across the country; accordingly provided
subsequent training for the personnel of Bangladesh Chemical
Industries Corporation (BCIC), Ministry of Industries.

10.2 EMPLOYER :
Plan International Bangladesh
(Plan International (https://plan-international.org) is an independent
development and humanitarian organisation working in 70 countries in
the world that advances children’s rights and equality for girls. It strives
for a just world, working together with children, young people, our
supporters and partners. Since 1994, it has been placed in Bangladesh
to work for the protection of children at the center of our work,
enabling children to enjoy a better future.)
DURATION :FROM APR 2015 to JULY 2016 (7.5 Months over that period)
POSITION HELD :Digital Birth Registration (DBR) Project Lead (Contractual Consultant)

DESCRIPTION OF : Lead the technical research project as project head/technical expert

DUTIES of Bangladesh country office of Plan International for Digital Birth
Registration (DBR) Technical Analysis Toward Strengthening CRVS

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(Civil Registration and Vital Statistic) to meet the baseline
requirements of United Nations Economic and Social Commission
for Asia and the Pacific (UNESCAP) under direct guidelines and
supervision of Plan International Headquarter, United Kingdom.
Planning, organising, attending and also disseminating weekly
online (through Skype call) or physical meetings, workshops,
interviews and other research activities etc. with the relevant Plan
International IH/other country experts, stakeholders and
beneficiaries to monitor & evaluate, discuss & take guidance,
acknowledge & share inter-country study knowledge’s/experiences,
review & make necessary adjustment of the study framework,
taking endorsement from stakeholders and so on.
Review the secondary sources, project tasks or activities, calculate
the potential risks, research analysis tools etc. time to time,
mapping those activities with resources, adjusting schedule &
budget, monitoring & controlling activities/tasks.
Maintain strong communication & liaison with the higher-level
government officials of Bangladesh like the Secretary/Additional
Secretary level offices of CRVS Secretariat, Cabinet Division, LGD,
DGHS, BBS, MoLJPA, MoICT, MoPT, MoPE etc. And also to maintain
similar connections with other donors/agencies/iNGOs like Access
to Information Programme of UNDP (A2i, Prime Minister’s Office),
UNICEF, WHO, DFATD, ICDDRB, D4H etc.
Coordinating and mobilizing internal and external resources
(Consulting Firm, Experts, Influential Personnel) to manage or
mitigate the calculated or sudden project challenges time to time.
Signing an MOU with Plan Bangladesh Country Office by make the
stakeholders (the government top-level decision makers/officials) to
understand for the necessity of this technical study, drafting MOU,
doing bargain & negotiate for the conflicting clauses, arranging
signing ceremony with the Cabinet Division.
Selecting and appointing appropriate & qualified consultants/
consulting firm for this research through a competitive international
bidding process with support from Plan Bangladesh and IH.
Monitor, coordinate, supervise the research activates (3500 house
hold surveys and 14 Focused Group Discussions in 14 districts,
interviews, desk reviews, observation, technical & data analysis etc.)
across the country to support/mobilise the team, local to national
level stakeholders/beneficiaries to maintain the quality study.
Played major role as technical expert for development of research
tools (questionnaire, interview & FGD guidelines, data analysis,
observation).
Worked as a solution provider to implement mobile technologies for
field data collection, monitoring the progress and ensure quality
data from the enumerators using Android Tab and FieldTask Apps &
Web Tools (http://www.smap.com.au).
Worked as a team member/player for data analysis, presenting to
the stakeholders for further validation/suggestion, review the
analysis strategy with the national and international experts for this
Evidenced Based Digital Birth Registration Technical Analysis (AS-IS
Analysis, Baseline, Technical Analysis, Programme Analysis) as an
integral part of CRVS (Civil Registration and Vital Statistic).

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 ACCOMPLISHMENT :
Successfully completed within stipulated timeframe and allocated
resources.

10.3 EMPLOYER :
Cardno Emerging Markets, Belgium s.a. (Local Partner Associates for
Development Services Limited (ADSL) Under Bangladesh Trade Policy
Support Program (BTPSP), Funded by European Union
DURATION : FROM MAY 2014 to OCT 2014 (45 days over that period)
POSITION HELD : Sr. Short Term Computer Expert (Preparation of Program Estimate for
Phase-III and Training on Advanced ICT Skills for the researchers of
Bangladesh Foreign Trade Institute, BFTI as a Contractual Consultant)

DESCRIPTION OF : Worked as a team member/expert under direct supervision/

DUTIES guidance/suggestion from the international experts, stakeholders
from the government (Ministry of Commerce, Export promotion
Bureau, Bangladesh Foreign Trade Institute), European Union
representatives.
Reviewing the secondary sources documentations, references, Log
frame, budget etc.
Interviewing the stakeholders to collect information and to prepare
the draft activities along with detail planning, allocating justified
budget through adequate validation from stakeholders, negotiating
and finalising.
Visiting and discussing the key issues with higher officials of three of
its components: (1) Ministry of Commerce (MoC), (2) Export
Promotion Bureau (EPB) and (3) Bangladesh Foreign Trade Institute
(BFTI).
Planning & coordinating training activities, preparing & performing
Training Need Assessment (TNA), developing detail training
curriculum & contents (presentation slides or XPs, handbook, lab
instruction).
Conducting training sessions theoretically & hands-on computer
literacy, evaluating pre-post training activities, reviewing &
reporting the training contents or others activities.
Preparing & finalising training completion report as per the
prescribed format.

ACCOMPLISHMENT : Offering further contract for next assignment

10.4 EMPLOYER : Colormind Advertising Limited

DURATION : FROM FEB 2016 to AUG 2016
POSITION HELD : Entrepreneur and Creative Director

DESCRIPTION OF : Planning, analysing, form, guide & mobilising team, ensure &
DUTIES allocate resources, supervise overall team activities.
Meet the clients to understand the product & key selling points,
target customers, market share & potential competitors and share
ideas for validation.
Produce, review and finalise the creative ideas and story theme by
reviewing necessary references, desk review to analyse the market.
Plan, design and implement information technologies in the service

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 delivery channel.
Produce strategic decision for further business expansion.

ACCOMPLISHMENT : Contributed to boost up sales for PRAN RFL Plastic Furniture Limited
and produced 10 commercial TVC with highest level of
accomplishments from clients.

10.5 EMPLOYER : Bangladesh Small and Cottage Industries Corporation (BSCIC), under
Ministry of Industries, Government of Bangladesh
DURATION : FROM JULY 2007 to DEC 2007
POSITION HELD : Software Development Consultant (Worked under lien provision of
govt. service rules)

DESCRIPTION OF : Development of software for Accounts, Administration (PIS) and MIS

DUTIES department under the project of Institutional Strengthening of BEPZA,
BOI, PC and BSCIC (ISBBPB) supervised by Chief Advisors Office and
funded by World Bank. It was a 6 months project working under lien
provision of BIM. The responsibilities were:
Conducted analysis and design, code, test and implement
software’s for Accounts, Administration and MIS Department.
Installed, configured, maintained and administered ICT
infrastructures.
Conducted Training Need Assessment (TNA), curriculum
development, materials development, coordination, session
conduction and report preparation.
Advising and providing action plan for successful implementation
of information systems.
Preparing progress report, identified issues, discussing with
management to come up with solutions.

ACCOMPLISHMENT : Collected and entered Personnel Information data into the system
from 64 district level offices and other regional offices.
Supervising data entry, proofing and editing.
Identified the key challenges, formed independent ICT cell and
provide action plan for operation.

10.6 EMPLOYER : Bangladesh Institute of Management (under Ministry of Industries,

Government of Bangladesh).
DURATION : FROM JAN 2004 to MAY 2011
POSITION HELD : Management Counselor [Equivalent to Assistant Professor]

DESCRIPTION OF : Training Need Assessment (TNA), curriculum development,

DUTIES materials development, coordination, session conduction, report
preparation.
Conducting training sessions mostly on core ICT related issues to
the post graduate and corporate level.
ICT Focal Point Officer/ Innovation Officer of the organization to
mitigate the challenges of vision 2021 of government of
Bangladesh.
Design, implement and maintain ICT infrastructures of the
organization.

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 Supervising internship project of the participants.
Conduct HR recruitment of different public sector.

10.7 EMPLOYER : Banglalink Digital Communications Ltd. (Former Sheba Telecom Pvt. Ltd.)
DURATION : FROM SEP 2002 to FEB 2004
POSITION HELD : Programmer

DESCRIPTION OF : Analysis and design, code, test and implement software’s for billing
DUTIES department.
Train end user on different software’s modules for smooth
operation.
Prepare monthly billing report, payment report etc.
Further customization of existing software modules.
Troubleshoot software and database.

ACCOMPLISHMENT : Successfully Implemented Credit Control Module to check account

status from billing database and perform call bare, call release etc. to
mobile devices using Hayes AT command set through TCP/IP.
Analyzed, designed, developed, deployed, maintained lots of adhoc
reporting required for management decision making from batch
processing.
Implemented Rating Module which takes CDR hex data as input
through TCP/IP WAN connectivity from server, converts the data
using ASN.1 formula, charge call data using lots of billing parameters.
Implemented Hot Bill Module to provide support as offline billing
system in case of any system failure.

10.8 EMPLOYER : APTECH Computer Education

DURATION : FROM JULY 1999 to AUG 2002
POSITION HELD : Sr. Faculty Member

DESCRIPTION OF : Conducting training on web based curriculum especially on

DUTIES HTML/DHTML, JavaScript, VB, ASP, SQL Server and Networking with
Windows 2000.
Maintaining the relevant record as recommended for ISO-9001
standards for the center and also scheduling the classes over
respective faculties.
Supervising the students on software development project issues.

ACCOMPLISHMENT : Awarded best employee of APTECH Rajshahi Center in 2000

11. PREVIOUS CO-CURRICULUM ACTIVITIES

 Playing Spanish guitar

 Photography
 Speech in public or corporate program

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12. CERTIFICATION

I, the undersigned, certify that, to the best of my knowledge and belief, this bio-data correctly describes my
qualifications, my experience and myself. I understand that any willful misstatement described herein may
lead to my disqualification or dismissal, if employed.

SIGNATURE:

01 01 2017
DATE OF SIGNING: -------/--------/---------
Day Month Year

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REFERRENCES

SL NAME & ORGANIZATION & EMAIL &

DESIGNATION ADDRESS MOBILE/PHONE

1 Bill Winning, Cardno Emerging Markets, Belgium s.a. Under bill.winning@gmail.com;

Team Leader Bangladesh Trade Policy Support Program (BTPSP), +8801955499783
Funded by European Union.
HAK Tower (2nd floor), 3/C-1, Karwan Bazar,
Dhaka-1215, Bangladesh.
2 Edward Duffus, Plan International Headquarter Edward.Duffus@plan-
Digital Birth Dukes Court, Block A, Duke Street, international.org;
Registration Project Woking, Surrey, GU21 5BH 0032499566302
Manager United Kingdom.
3 Khandakar Rakibur Department of Narcotics Control, Ministry of Email: dgdncbd@gmail.com
Rahman, Director Home Affairs, Bangladesh (Addl. Secretary), Tel: +88-02-8870011,
General 441, Tejgaon Industrial Area, Dhaka-1208, +8801708-90400
Bangladesh. Mob: +8801552479425

4 AHM Mostofa Kamal Bangladesh Institute of Management (BIM) Email: kamal@bim.org.bd

Khan, 4, Sobhanbag, Mirpur Road, Dhaka-1207, Mob: +8801715111719
Director (Training, Bangladesh
Retired)
5 Md. rudbARazzak, Banglalink Digital Communications Ltd. razzakpg@gmail.com;
General Manager Land view Commercial Center, Level-4, Gulshan – Mob: +8801911310770
(Billing & IT) 2, Dhaka-1213, Bangladesh

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