AUTOMOTIVE SERVICING NC I
DEMONSTRATE WORK VALUES
Learning Outcomes:
Define the purpose of work
Apply work values/ethics
Deal with ethical problems
Maintain integrity of conduct in the workplace
1. Define the purpose of work
“Why”
• Why someone is working on a task,
• Why a task matters to a job,
• Why a job matters to an organization.
The outcome is feeling as though the task, the job, the organization is
meaningful.
How do you define your purpose at
work?
When you have a sense of purpose at work,
- you feel passionate,
- innovative,
- and committed.
2. Apply work values/ethics
What are work ethics and values?
- Work ethic is a set of values based on the ideals of discipline
and hard work.
Company Values Common Examples
3. Deal with ethical problems
Ethical issues occur when a given decision, scenario or
activity creates a conflict with a society's moral principles.
5 Common Ethical Issues in the
Workplace
• Unethical Leadership.
• Toxic Workplace Culture.
• Discrimination and Harassment.
• Unrealistic and Conflicting Goals.
• Questionable Use of Company
Technology.
How do you handle ethical
issues/problems in the workplace?
However, handling ethical issues in the workplace
requires a steady and cautious approach to matters
which can potentially be dangerous or illegal.
1. Know the Law.
2. Set Workplace Expectations.
3. Train Your Employees.
4. Put Someone in Charge.
5. Be Fair When Applying Policies.
4. Maintain integrity of conduct in the
workplace
Examples:
1. Treat everyone the same.
2. Reward honesty.
3. Admit your mistakes.
4. Encourage teams to speak freely.
5. Conduct self-assessments.
6. Keep your commitments.
7. Put in maximum effort.