University of the Philippines Manila
The Health Sciences Center
                                                           COLLEGE OF NURSING
                                       WHO Collaborating Centre for Leadership in Nursing Development
                                                   Sotejo Hall, Pedro Gil St., Ermita, Manila
                                                 Tel.: (632)523-1472 / Telefax: (632)523-1485
                                                   N-109.1: Nursing Interventions 3-A
                                        Nursing Care of Clients with Life-Threatening Conditions
                                                      1st Semester AY 2016-2017
                                         SYNERGY MODEL: Critical Care Nursing Practice
    Patient Characteristics /
                                                     Level 1                         Level 3                         Level 5
             Needs
 Stability                              Minimally stable                   Moderately stable              Highly stable
 The ability to maintain a              Labile; unstable; unresponsive     Able to maintain steady        Constant; responsive to
 steady-state equilibrium.              to therapies; high risk of death   state for limited period of    therapies; low risk of death
                                                                           time; some responsiveness
                                                                           to therapies
 Complexity                             Highly complex                     Moderately complex             Minimally complex
 The intricate entanglement of          Intricate; complex                 Moderately involved            Straightforward; routine
 two or more systems (e.g.,             patient/family dynamics;           patient/family dynamics        patient/family dynamics;
 body, family, therapies)               ambiguous/vague; atypical                                         simple/clear cut; typical
                                        presentation                                                      presentation
 Predictability                         Not predictable                    Moderately predictable         Highly predictable
 A characteristic that allows one       Uncertain; uncommon patient        Wavering; occasionally         Certain; common patient
 to expect a certain course of          population/illness; unusual or     noted patient                  population/illness; usual and
 events or course of illness            unexpected course; does not        population/illness             expected course; follows
                                        follow critical pathway, or no                                    critical pathway
                                        critical pathway developed
 Resiliency                             Minimally resilient                Moderately resilient           Highly resilient
 The capacity to return to a            Unable to mount a response;        Able to mount a moderate       Able to mount and maintain a
 restorative level of functioning       failure of                         response; able to initiate     response; intact
 using compensatory/coping              compensatory/coping                some degree of                 compensatory/coping
 mechanisms; the ability to             mechanisms; minimal                compensation; moderate         mechanisms; strong reserves;
 bounce back quickly after an           reserves; brittle                  reserves                       endurance
 insult
 Vulnerability                          Highly vulnerable                  Moderately vulnerable          Minimally vulnerable
 Susceptibility to actual or            Susceptible; unprotected,          Somewhat susceptible;          Safe; out of the woods;
 potential stressors that may           fragile                            somewhat protected             protected, not fragile
 adversely affect patient
 outcomes
 Participation in decision-             No participation                   Moderate level of              Full participation
 making                                 Patient and family have no         participation                  Patient and family have
 Extent to which patient/family         capacity for decision-making;      Patient and family have        capacity, and makes decision
 engages in decision-making             requires surrogacy                 limited capacity; seeks        for self
                                                                           input/advice from others in
                                                                           decision-making
 Participation in care                  No participation                   Moderate level of              Full participation
 Extent to which patient/family         Patient and family unable or       participation                  Patient and family fully able
 engages in aspects of care             unwilling to participate in care   Patient and family need        to participate in care
                                                                           assistance in care
 Resource availability                  Few resources                      Moderate resources             Many resources
 Extent of resources (e.g.,             Necessary knowledge and            Limited knowledge and skills   Extensive knowledge and
 technical, fiscal, personal,           skills not available; necessary    available; limited financial   skills available and accessible;
 psychological and social) the          financial support not available;   support available; limited     financial resources readily
 patient/family/community               minimal                            personal/psychological         available; strong
 bring to the situation                 personal/psychological             supportive resources;          personal/psychological
                                        supportive resources; few          limited social systems         supportive resources; strong
                                        social systems resources           resources                      social systems resources
Source: American Association of Critical Care Nurses, 2016.                                                                      Page 1 of 3
                                                        University of the Philippines Manila
                                                           The Health Sciences Center
                                                            COLLEGE OF NURSING
                                        WHO Collaborating Centre for Leadership in Nursing Development
                                                    Sotejo Hall, Pedro Gil St., Ermita, Manila
                                                  Tel.: (632)523-1472 / Telefax: (632)523-1485
                                                    N-109.1: Nursing Interventions 3-A
                                         Nursing Care of Clients with Life-Threatening Conditions
                                                       1st Semester AY 2016-2017
                                          SYNERGY MODEL: Critical Care Nursing Practice
    Nurse Competencies                         Level 1                          Level 3                                   Level 5
 Clinical judgment                   Collects basic-level data;     Collects and interprets             Synthesizes and interprets multiple,
 Clinical reasoning, which           follows algorithms,            complex patient data; makes         sometimes conflicting, sources of data;
 includes clinical decision-         decision trees and             clinical judgments based on an      makes judgment based on an immediate
 making, critical thinking and a     protocols with all             immediate grasp of the whole        grasp of the whole picture, unless working
 global grasp of the situation,      populations and is             picture for common or routine       with new patient populations; uses past
 coupled with nursing skills         uncomfortable deviating        patient populations; recognizes     experiences to anticipate problems; helps
 acquired through a process of       from them; matches formal      patterns and trends that may        patient and family see the "big picture";
 integrating formal and              knowledge with clinical        predict the direction of illness;   recognizes the limits of clinical judgment
 informal experiential               events to make decisions;      recognizes limits and seeks         and seeks multidisciplinary collaboration
 knowledge and evidence-             questions the limits of        appropriate help; focuses on        and consultation with comfort; recognizes
 based guidelines                    one's ability to make          key elements of case, while         and responds to the dynamic situation
                                     clinical decisions and         sorting out extraneous details
                                     delegates the decision-
                                     making to other clinicians;
                                     includes extraneous detail
 Caring practice                     Focuses on the usual and       Responds to subtle patient and      Has astute awareness and anticipates
 Nursing activities that create a    customary needs of the         family changes; engages with        patient and family changes and needs; fully
 compassionate, supportive and       patient; no anticipation of    the patient as a unique patient     engaged with and sensing how to stand
 therapeutic environment for         future needs; bases care on    in a compassionate manner;          alongside the patient, family and
 patients and staff, with the aim    standards and protocols;       recognizes and tailors caring       community; caring practices follow the
 of promoting comfort and            maintains a safe physical      practices to the individuality of   patient and family lead; anticipates hazards
 healing and preventing              environment;                   patient and family;                 and avoids them, and promotes safety
 unnecessary suffering.              acknowledges death as a        domesticates the patient's and      throughout patient's and family's transitions
 Includes, but is not limited to,    potential outcome              family's environment;               along the healthcare continuum;
 vigilance, engagement and                                          recognizes that death may be        orchestrates the process that ensures
 responsiveness of caregivers,                                      an acceptable outcome               patient's/family's comfort and concerns
 including family and healthcare                                                                        surrounding issues of death and dying are
 personnel                                                                                              met
 Advocacy / moral agent              Works on behalf of patient;    Works on behalf of patient and      Works on behalf of patient, family and
 Working on another's behalf         self assesses personal         family; considers patient           community; advocates from patient/family
 and representing the concerns       values; aware of ethical       values and incorporates in          perspective, whether similar to or different
 of the patient/family and           conflicts/issues that may      care, even when differing from      from personal values; advocates ethical
 nursing staff; serving as a         surface in clinical setting;   personal values; supports           conflict and issues from patient/family
 moral agent in identifying and      makes ethical/moral            colleagues in ethical and           perspective; suspends rules - patient and
 helping to resolve ethical and      decisions based on rules;      clinical issues; moral decision-    family drive moral decision-making;
 clinical concerns within and        represents patient when        making can deviate from rules;      empowers the patient and family to speak
 outside the clinical setting        patient cannot represent       demonstrates give and take          for/represent themselves; achieves
                                     self; aware of patients'       with patient's family, allowing     mutuality within patient/professional
                                     rights                         them to speak/represent             relationships
                                                                    themselves when possible;
                                                                    aware of patient and family
                                                                    rights
 Response to diversity               Assesses cultural diversity;   Inquires about cultural             Responds to, anticipates and integrates
 The sensitivity to recognize,       provides care based on         differences and considers their     cultural differences into patient/family care;
 appreciate and incorporate          own belief system; learns      impact on care; accommodates        appreciates and incorporates differences,
 differences into the provision      the culture of the             personal and professional           including alternative therapies, into care;
 of care; differences may            healthcare environment         differences in the plan of care;    tailors healthcare culture, to the extent
 include, but are not limited to,                                   helps patient/family                possible, to meet the diverse needs and
 cultural differences, spiritual                                    understand the culture of the       strengths of the patient/family
 beliefs, gender, race, ethnicity,                                  healthcare system
 lifestyle, socioeconomic status,
 age and values
Source: American Association of Critical Care Nurses, 2016.                                                                                 Page 2 of 3
    Nurse Competencies                          Level 1                          Level 3                                   Level 5
 Clinical inquiry                     Follows standards and           Questions appropriateness of       Improves, deviates from or individualizes
 The ongoing process of               guidelines; implements          policies and guidelines;           standards and guidelines for particular
 questioning and evaluating           clinical changes and            questions current practice;        patient situations or populations; questions
 practice and providing               research-based practices        seeks advice, resources or         and/or evaluates current practice based on
 informed practice; creating          developed by others;            information to improve patient     patients' responses, review of the literature,
 practice changes through             recognizes the need for         care; begins to compare and        research and education/learning; acquires
 research utilization and             further learning to improve     contrast possible alternatives     knowledge and skills needed to address
 experiential learning                patient care; recognizes                                           questions arising in practice and improve
                                      obvious changing patient                                           patient care; (The domains of clinical
                                      situation (e.g.,                                                   judgment and clinical inquiry converge at
                                      deterioration, crisis); needs                                      the expert level; they cannot be separated)
                                      and seeks help to identify
                                      patient problem
 Facilitation of learning             Follows planned                 Adapts planned educational         Creatively modifies or develops
 The ability to facilitate learning   educational programs; sees      programs; begins to recognize      patient/family education programs;
 for patients/families, nursing       patient/family education as     and integrate different ways of    integrates patient/family education
 staff, other members of the          a separate task from            teaching into delivery of care;    throughout delivery of care; evaluates
 healthcare team and                  delivery of care; provides      incorporates patient's             patient's understanding by observing
 community; includes both             data without seeking to         understanding into practice;       behavior changes related to learning; is able
 formal and informal facilitation     assess patient's readiness      sees the overlapping of            to collaborate and incorporate all healthcare
 of learning                          or understanding; has           educational plans from             providers' and educational plans into the
                                      limited knowledge of the        different healthcare providers'    patient/family educational program; sets
                                      totality of the educational     perspectives; begins to see the    patient-driven goals for education; sees
                                      needs; focuses on a nurse's     patient as having input into       patient/family as having choices and
                                      perspective; sees the           goals; begins to see               consequences that are negotiated in relation
                                      patient as a passive            individualism                      to education
                                      recipient
 Collaboration                        Willing to be taught,           Seeks opportunities to be          Seeks opportunities to teach, coach and
 Working with others (e.g.,           coached and/or mentored;        taught, coached and/or             mentor and to be taught, coached and
 patients, families, healthcare       participates in team            mentored; elicits others' advice   mentored; facilitates active involvement and
 providers) in a way that             meetings and discussions        and perspectives; initiates and    complementary contributions of others in
 promotes/encourages each             regarding patient care          participates in team meetings      team meetings and discussions regarding
 person's contributions toward        and/or practice issues;         and discussions regarding          patient care and/or practice issues;
 achieving optimal/realistic          open to various team            patient care and/or practice       involves/recruits diverse resources when
 patient/family goals; involves       members' contributions          issues; recognizes and suggests    appropriate to optimize patient outcomes
 intra- and inter-disciplinary                                        various team members'
 work with colleagues and                                             participation
 community
 Systems thinking                     Uses a limited array of         Develops strategies based on       Develops, integrates and applies a variety of
 Body of knowledge and tools          strategies; limited outlook -   needs and strengths of             strategies that are driven by the needs and
 that allow the nurse to manage       sees the pieces or              patient/family; able to make       strengths of the patient/family; global or
 whatever environmental and           components; does not            connections within                 holistic outlook - sees the whole rather than
 system resources exist for the       recognize negotiation as an     components; sees opportunity       the pieces; knows when and how to
 patient/family and staff, within     alternative; sees patient       to negotiate, but may not have     negotiate and navigate through the system
 or across healthcare and non-        and family within the           strategies; developing a view      on behalf of patients and families;
 healthcare systems                   isolated environment of         of the patient/family transition   anticipates needs of patients and families as
                                      the unit; sees self as key      process; recognizes how to         they move through the healthcare system;
                                      resource                        obtain resources beyond self       utilizes untapped and alternative resources
                                                                                                         as necessary
Source: American Association of Critical Care Nurses, 2016.                                                                                  Page 3 of 3