Cisco Anyconnect Ordering Guide
Cisco Anyconnect Ordering Guide
Cisco Anyconnect Ordering Guide
Cisco public
Cisco AnyConnect
Ordering Guide
May 2020
Audience: This guide is for Cisco sales teams, partners, distributors, and customers.
1.2 Orderability
Release 4.x goes well beyond traditional secure access. It offers a wide range of endpoint security services and
streamlined IT operations from a single unified agent. AnyConnect offers you the ability to achieve tighter
security controls while helping to enable direct, highly secure, per-application access to corporate resources
through mobile per-application VPN services. Cisco AnyConnect also provides robust unified compliance
capabilities so that an endpoint’s compromised state is less able to affect the integrity of the corporate network.
AnyConnect provides endpoint posture assessment and remediation capabilities for wired, wireless, and VPN
environments in conjunction with Cisco Identity Services Engine 1.3 (with Apex licenses for both solutions).
Access can be granted based on validating an endpoint’s state (antimalware, patch, disk encryption, and
beyond) while out-of-compliance endpoints can have automated remediation actions or remediation actions
based on policy requirements.
Network Visibility Module (Windows and Mac OS X platforms) allows administrators to monitor endpoint
application usage on and off premises to uncover potential behavior anomalies and to make more informed
network and service design decisions. Rich contextual data from the AnyConnect Network Visibility Module can
be shared with a growing number of Internet Protocol Flow Information Export (IPFIX)–capable network-analysis
tools.
The AnyConnect client has built-in web security and malware threat defense. You can use the premises-based
Cisco Web Security Appliance, cloud-based Cisco Cloud Web Security, or Cisco Umbrella Roaming offers.
Along with remote access, the comprehensive and highly secure enterprise mobility solution supports web
security and malware threat defense. It automatically blocks phishing and command-and-control attacks.
Consistent, context- aware security policies help ensure a protected and productive work environment.
In addition to industry-leading VPN capabilities, the AnyConnect client supports advanced IEEE 802.1X
capabilities. A single authentication framework manages user and device identity along with the network access
protocols required to move smoothly from wired to wireless networks. Consistent with its VPN functionality, the
client supports IEEE 802.1AE Media Access Control security (MACsec) for data confidentiality, data integrity,
and data origin authentication on wired networks. Communication between trusted components of the network
is protected.
AnyConnect services are used in conjunction with numerous Cisco head server platforms, including but not
limited to the Cisco Adaptive Security Appliance (physical and virtual), Cisco Firepower™ Next-Generation
Firewalls (physical and virtual/ASA and FTD operating systems), Identity Services Engine, Aggregation Services
Routers, Cloud Web Security, and Cisco IOS® Software on Cisco Integrated Services Routers. Headend
termination devices and cloud services, along with the associated service costs and support contracts, are
purchased separately.
3. Licenses
AnyConnect 4.x offers simplified licensing to meet the needs of the broad enterprise IT community as it adapts
to growing end-user mobility demands. AnyConnect 4.x collapses the formerly complex AnyConnect licensing
model into two simple tiers. The first is AnyConnect Plus, which includes basic VPN services such as device
and per-application VPN (including third-party IKEv2 remote access VPN headend support), trusted network
detection, basic device context collection, and Federal Information Processing Standards (FIPS) compliance.
AnyConnect Plus also includes other non-VPN services such as the AnyConnect Network Access Manager
802.1X supplicant, the Cloud Web Security module, and the Cisco Umbrella Roaming module. Existing
AnyConnect customers should think of AnyConnect Plus as similar to the previous AnyConnect Essentials.
The second offer is AnyConnect Apex, which includes more advanced services such as endpoint posture
checks (Hostscan through ASA VPN, or ISE Posture through the Cisco Identity Services Engine), network
visibility, next- generation VPN encryption (including Suite B), and clientless remote access VPN as well as all
the capabilities of AnyConnect Plus. Existing AnyConnect customers should think of AnyConnect Apex as
similar to previous AnyConnect Premium and Premium Shared Licenses. AnyConnect Plus and Apex licenses
offer a set of features and deployment flexibility to meet a wide range of your enterprise’s requirements. See
Table 1 for details. For enterprises that want only AnyConnect for remote access use cases, there is also the
AnyConnect VPN Only license. Please refer to section 4.3 for additional details on VPN Only licenses.
Device or system VPN All Plus features plus the other features in this column
(including Cisco phone VPN)
Third-party IPsec IKEv2 remote access VPN clients Network Visibility Module (new in 4.2)
(non-AnyConnect client)
Cloud Web Security and Web Security Appliance Suite B or next-generation encryption (including third-party
IPsec IKEv2 remote VPN clients)
Cisco AMP for Endpoints Enabler SAML authentication (new in 4.4 and requires ASA 9.7.1 or later)
(AMP for Endpoints is licensed separately)
Cisco AnyConnect Apex and Plus licensing eliminates the need to purchase per headend simultaneous-
connections licenses and dedicated license servers. AnyConnect Apex licenses include all AnyConnect Plus
license functionality, so only one type of license is required for each user. Thus, the number of Plus licenses can
be smaller or greater than the number of Apex licenses. This model allows you to mix license tiers across a
single environment, and it shifts licensing from simultaneous connections to total unique users.
AnyConnect Plus and Apex licenses are available as 12- to 60-month subscriptions, AnyConnect Plus licenses
are also available as perpetual licenses. Software Application Support and software upgrades are included in
AnyConnect Plus and Apex subscription licenses. For AnyConnect Plus perpetual licenses, as well as
AnyConnect VPN Only, a SWSS subscription must be purchased separately.
An active subscription or an active SWSS contract is required for all software access and technical support.
Please note that support contracts for the headend termination devices (ASA, ISE, etc.) must be purchased
separately. AnyConnect 4.x licensed customers are also entitled to earlier AnyConnect releases.
Note: The number of licenses needed for AnyConnect Plus or Apex is based on all the possible unique
users that may use any Cisco AnyConnect service. The exact number of Plus or Apex licenses should be
based on the total number of unique users that require the specific services associated with each
license type.
A contract number will be generated for all subscription licenses as well as any perpetual license ordered with a
support contract. If you have an existing contract number, you may request that the new licenses be added to
that contract. You don’t have to generate a new contract number. If a new contract number is generated, you
will need to obtain this contract number from your Cisco authorized reseller or account team.
Please follow the instructions in Section 6.1 for ensuring that the contract is linked to your Cisco.com ID(s).
If the contract is not linked, then you will not be able to download AnyConnect software or receive
technical support.
Subscription licenses
To order a Plus subscription license, start with L-AC-PLS-LIC=
The quantity of users should be equal to the total number of unique (authorized) users that will make use of
AnyConnect services for each license tier. Please note that the minimum user license size is 25.
The term length will default to 36 months (3 years). It can be adjusted by selecting Edit Service/Subscription ->
Edit Subscriptions. Subscriptions can be purchased for durations between 12 and 60 months. Please note that
additional discounts are offered for subscriptions between 3 and 5 years. When using the ordering method
above, you will be able to co-term licenses by selecting specific start or end dates.
When purchasing licenses from a Cisco authorized reseller, your order may need to be based on the banding
SKU for your particular duration and user count size. Please see Section 4.1 (Table 2) for Plus Licenses and
Section 4.2 (Table 4) for Apex licenses for the specific SKUs.
Note: You are allowed to stack AnyConnect Plus and Apex licenses and terms. Doing so will result in the
generation of multiple product activation keys, which should be registered to your Adaptive Security
Appliances (ASAs). PAK registration does not apply to the Cisco Adaptive Security Virtual Appliance
(ASAv), Cisco Firepower Next-Generation Firewall appliances running ASA software, Cisco routers, Cisco
ISE, or other Cisco headends. AnyConnect Plus and Apex PAKs are applied only to physical ASAs.
Additional user licenses can be purchased at a later time. For customers with Firepower Threat Defense
(FTD) 6.2.1 or later, please follow the instructions in Section 6.0.4 in order to share your AnyConnect
license with your Smart account.
Perpetual licenses
Plus perpetual
To order AnyConnect Plus perpetual licenses, start by choosing L-AC-PLS-P-G. Next choose “Select Options”
and select the count-based license option(s) based on the total number of possible unique (authorized) users
that will use AnyConnect Plus services. After selecting your user count(s), a high-quantity (99,999) expansion
SKU in the format of L-AC-yyy-S-xY-zzzz is added at no cost. This SKU delivers a multiuse Product Activation
Key (PAK), which can be used to support Adaptive Security Appliance VPN services throughout the enterprise.
Please see Section 4.1 (Table 3) for the specific SKUs. Each ASA is registered to your PAK once per
registration attempt using a quantity of 1.
To order AnyConnect VPN Only perpetual licenses, please see Section 4.3 (Table 5) for the specific SKUs.
Unlike AnyConnect Plus and Apex, the AnyConnect VPN Only SKUs are required per ASA headend. They
cannot be shared across multiple appliances, and they should be purchased based on the maximum number of
simultaneous connections you wish to support on a particular headend device. Please make sure that the
purchased license does not exceed the physical headend capacity for the particular platform.
Note: Cisco Software Support Service (SWSS) must be purchased and maintained separately for all
software access and technical support.
● VPN functionality for PC and mobile platforms, including per-application VPN on mobile platforms, Cisco
phone VPN, and third-party (non-AnyConnect) IKEv2 VPN clients
● Basic endpoint context collection
● IEEE 802.1X Windows supplicant
● Cisco Cloud Web Security agent for Windows and Mac OS X platforms (Cloud Web Security services are
licensed separately.)
● Cisco Umbrella Roaming agent for Windows and Mac OS X platforms (Umbrella Roaming services are
licensed separately.)
● Cisco Advanced Malware Protection for Endpoints Enabler (AMP for Endpoints is licensed separately.)
● FIPS compliance
Plus licenses are most applicable in environments previously served by the Cisco AnyConnect Essentials and
Mobile licenses, as well environments serviced by other AnyConnect use cases including Network Access
Manager, Web Security, and Cisco IOS and Adaptive Security Appliance VPN headends.
Note: Plus perpetual licenses require active Cisco Software Support Service (SWSS) for software access
and technical support.
Apex licenses are most applicable to environments previously served by the Cisco AnyConnect Premium,
Shared, Flex, and Advanced Endpoint Assessment licenses.
● VPN functionality for PC and mobile platforms, including per-application VPN on mobile platforms, Cisco
phone VPN, and third-party (non-AnyConnect) IKEv2 VPN clients
● Clientless (browser-based) VPN termination on the Cisco Adaptive Security Appliance
● VPN-only compliance and posture agent in conjunction with the Cisco Adaptive Security Appliance
● FIPS compliance
● Next-generation encryption (Suite B) with AnyConnect and third-party (non-AnyConnect) IKEv2 VPN
clients
● SAML Authentication (new in AnyConnect 4.4 with ASA 9.7.1 or later)
Note: AnyConnect VPN Only is licensed based on a single headend device and simultaneous connections
(not authorized users). VPN Only licenses are an alternative to the AnyConnect Plus and Apex model. No
other AnyConnect function or service (such as the Web Security Module, Cisco Umbrella Roaming, ISE
Posture, Network Visibility, or Network Access Manager) is available with the AnyConnect VPN Only
licenses. The VPN Only licenses cannot be transferred, rehosted, shared, combined, split, or directly
upgraded to another VPN Only license size. These licenses do not coexist with Plus or Apex licensing or
any retired AnyConnect licenses.
Note: AnyConnect VPN Only licenses require an active Cisco Software Support Services (SWSS) contract
for software access and technical support. All ASA headends in a VPN Only license environment also must
have active AnyConnect SASU support contracts. During a covered Smart Net Total Care™ return material
authorization (RMA) replacement of an ASA hardware device, VPN Only licenses covered under an active
SWSS contract will be moved to the replacement hardware provided by Cisco.
Note: For headend devices supporting more than 10,000 simultaneous connections, more than one VPN
Only license can be purchased to support the maximum simultaneous capacity of the platform. For
example, if the device supports 20,000 connections, two L-AC-VPNO-10K= licenses can be purchased.
For those devices, the physical PAK registration process does not apply. Spare licenses (L-AC-VPNO-
xxxx=) are sent by eDelivery. ASA Options (AC-VPNO-xxx) will be printed physically and mailed together
with the ASA ordered with this option.
5. Service offerings
Support and software updates are included for the duration of all AnyConnect term based licenses. Plus
perpetual and VPN Only perpetual licenses require the additional purchase of Cisco Software Support Service
(SWSS) to obtain software access and technical support. Cisco Smart Net Total Care support contracts for the
headend termination devices must be purchased separately.
This support entitles customers to the services listed here for the full term of the purchased software
subscription:
● Software updates and major upgrades to keep AnyConnect performing optimally with the most current
feature set
● Access to the Cisco Technical Assistance Center, which provides fast, specialized support
● Registered access to Cisco.com
Please refer to the following link for more detailed information regarding Cisco Software Support Service:
https://www.cisco.com/c/en/us/services/technical/software-support-service-swss.html
6. License management
Cisco offers a variety of license management tools at the License Management portal. A valid Cisco.com user
name and password are required to use the portal.
When a Cisco Adaptive Security Appliance (ASA) is used with AnyConnect, you must register each individual
ASA appliance to each AnyConnect Plus or Apex license that you purchase. The license registration process
should not be completed for the Cisco Adaptive Security Virtual Appliance (ASAv), Cisco Firepower, Cisco ISE,
Cisco IOS, or other headends. See Section 6.0.4 for instructions on sharing your AnyConnect license with
your Smart account, which is required for Firepower Threat Defense (FTD) 6.2.1 and later. Contract
entitlement (Section 6.1) should be completed regardless of the headend. Otherwise you will not be able to
download AnyConnect software or obtain tech support.
Note: When registering a license to your ASA, it is important that you confirm the serial number for your
appliance by using the “Show Version” command or the appliance’s device manager.
Note: For all AnyConnect Plus and Apex licenses, the Adaptive Security Appliance (ASA) license emailed
to you after activating your key will display only the simultaneous hardware user capacity of your appliance,
not your authorized user license count or AnyConnect license tier (Plus or Apex). To look up the user
license purchased or term remaining, please access your support contract through the Cisco Service
Contract Center.
The Product Activation Key (PAK) is used only for the initial headend serial number(s) that you register.
For subsequent registrations, you request an activation code on the Cisco.com license portal under “Get Other
Licenses – Share License Process – ASA AnyConnect Term and Content.” You will be prompted to enter a
source and target serial number. The source serial number can be any serial number currently sharing this
license. The target serial number is the ASA serial number you wish to share it with. If the source serial number
has multiple Plus or Apex licenses, you will be able to select multiple licenses to share at once. If you have
multiple co-termed licenses, each of them should be shared with all the ASA serial numbers. The ASA key itself
will not change when you share multiple licenses.
After completing this process, you will be emailed an activation code and instructions to complete the sharing
process. You must repeat this process for each additional ASA serial number you wish to share the license with.
Only the Cisco.com ID tied to the initial license registration process can share your license with additional
devices.
6.0.2 Plus perpetual (L-AC-PLS-P-G) and older plus or apex ordering (L-AC-APX-xYR-G, L-AC-PLS-xYR-G)
The Product Activation Key (PAK) will be used for all subsequent ASA device registrations. For each PAK
registration submission you can associate only one Adaptive Security Appliance (ASA) on a single license
registration page.
The same Product Activation Key (PAK) can be applied to multiple appliances by repeating this process.
If you have purchased multiple license tiers or user counts, register each activation key individually to all of your
appliance serial numbers. A quantity of 1 should be used with all registrations.
The PAK will be used for your ASA device registration, it is not used for any other Cisco headend device. This
PAK can be used only once.
Note: This license cannot be transferred after it is registered, so please make sure you are registering the
license for the correct ASA serial number from “show version.”
In order to activate your AnyConnect Plus, Apex or VPN Only license(s) with Firepower Threat Defense (FTD)
6.2.1 or later, it must be shared with your Smart account. To complete the sharing process, please open up a
case with Cisco Global Licensing (GLO) using this link and fill in the requested information.
Message body:
Please share the below AnyConnect license by provisioning Smart AnyConnect entitlement to the Smart
Account and Virtual Account as specified below.
Support and Software Center access is included for the duration of subscription licenses. Plus perpetual and
VPN Only licenses require the additional purchase of a support contract in order for you to receive support or
access software. Support for the headend Adaptive Security Appliance or other Cisco product requires an
active Smart Net Total Care support contract.
To use your Cisco.com ID for support and Software Center access, you must first locate the contract number
generated with your order. The contract number is not the same as your product activation key or Cisco sales
order. You must obtain your contract number directly from your Cisco reseller. A contract number is usually
generated within a week after your product activation key eDelivery. When an order is placed with Cisco, your
authorized reseller or account team can specify an existing contract number already belonging to your
organization.
If your reseller is unable to link your contract number to your Cisco.com ID, you can request that the contract be
linked to your Cisco.com ID directly by mailing web-help-sr@cisco.com with your contract number and
Cisco.com ID and a short note requesting the linking to be completed for full access (support and Software
Center downloads). Your Cisco.com ID profile details (company, address, etc.) must match the details on the
order.
Select the following: Get Other Licenses -> Demo and Evaluation -> Security Products -> AnyConnect
Plus/Apex (ASA) Demo license.
Get Other Licenses -> IPS, Crypto, Other -> Security Products -> Cisco ASA 3DES/AES License