International Journal Information System and Computer Full Paper

eISSN : 2598-246x
Science (IJISCS)
pISSN : 2598-0793

MEASURING QUALITY OF WIRELESS LOCAL

AREA NETWORK USING QUALITY OF SERVICE
FRAMEWROK
*Corresponding author
hafizdahsyat@gmail.com
Aliy Hafiz1, Dodi Afriansyah2, Fathurrahman Kurniawan Ikhsan3,
Bambang Suprapto4, Ifo Wahyu Pratama5
1,5DepartementOf Informatic Management, AMIK DCC Lampung
2,4Departement
Of Informatic Management, AMIK DCC Pringsewu
3Departement Of Informatic Management, Mitra Indonesia University

Abstract
The internet has a very important role in education. Many activities are done through
internet. AMIK DCC Bandar Lampung is an educational institution that uses the internet as
one of the supporting facilities and infrastructures to manage and organize the data and
information used by the student to find references about the lecture. There are three
buildings on the main campus building A building B and C buildings, where each building
using WLAN to deploy internet access. There are some complaints submitted by students
related wireless network encourage researchers to study the quality of service WLAN. Thus
the researchers wanted to analyze the Quality of Service WLAN networks in building A,
building B, and C, in each floor. The method used in this research is Quality of Services
(QoS). Where an analysis wireless network by four parameters. There are namely delay,
packet lost, bandwidth, and throughput. The results of the measurement and monitoring of
Quality of Service WLAN at AMIK DCC Bandar Lampung in building A, building B, C on
each floor of the building can be classified in the category of good which value index is 3,
and the factors that occurred in the signal range cannot cover every room in every
building and have not good bandwidth management.

Keywords: WLAN, Quality of Services, TIPHON

1.0 INTRODUCTION
The development of information technology is currently more advanced by generating
new technologies that we often call the Internet technology. Internet with various
applications such as Web, VoIP, e-mail is basically a medium used to streamline the
communication process, so the internet seemed to be an icon in this era of globalization.
Likewise with educational institutions that can not be separated from the use of the Internet
for the implementation of educational activities. Form of administrative activities, learning,
and research can not be separated from the role of the Internet [1].
The Internet needs a good infrastructure to produce a good internet connection. Poor
infrastructure and management will result in bad internet connections. Therefore, the
provision of good infrastructure and good management through the maintenance of existing
infrastructure is needed. AMIK DCC education institution Bandar Lampung has used the
internet as the backbone of its educational, teaching and research activities. Poor internet
quality can disrupt the teaching, research, and campus administration process. Therefore a
good internet connection is needed to support these activities. But in fact there are several
grievances that are felt by the user to the internet through a wireless network. As the slowest

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for browsing can not even connect to the internet. The user's complaints against the
background of this research. For that it is considered necessary to measure the quality of
wireless networks on campus to determine the level of wireless network quality.

1.2 Problem Formulation

How to measure the quality of wireless networks for determine the level of wireless
network quality using Quality of Service (QoS).

1.3 Objectives and Benefits of Research

The objective this research for analyze the Quality of Service WLAN networks in campus
AMIK Dian Cipta Cendikia.

2.0 THEORETICAL
QoS stands for Quality of Service. QoS is a measure of how well a network is and an
attempt to define the characteristics and properties of a service [2]. QoS is usually used to
measure a set of specified performance attributes and is usually associated with a service. In
IP-based networks, IP QoS refers to the performance of IP packets passing through one or
more networks.
QoS is designed to help end users become more productive by ensuring that they get
reliable performance from network-based applications.
QoS refers to the ability of the network to provide better service on certain network traffic
through different technologies. QoS is a significant challenge in IP and internet based
networks as a whole. The purpose of QoS is to satisfy different service needs, which use the
same infrastructure. QoS offers the ability to define the network service attributes provided,
both qualitatively and quantitatively.

In terms of networking, Quality of Service (QoS) refers to the ability to provide different
services to network traffic with different classes. The ultimate goal of Quality of Service (QoS) is
to provide better and planned network services with dedicated bandwidth and controlled
latency and increase the lost of characteristics, or QoS is the ability to guarantee the delivery
of important data streams or in other words a collection of various sets from various
performance criteria that determine the level of satisfaction of a service. The quality level of a
network is adjusted to the Quality of Service (QoS) standard through the tables issued by
TIPHON [3]. Like the table below.

Table I. Index Parameters of QoS (from : TIPHON)

Value Presentation(%) Index
3,8 – 4 95 – 100 Very Good
3 – 3,79 75 – 94,75 Good
2 – 2,99 50 – 74,75 Not Good
1 – 1,99 25 – 49,75 Bad

2.1 QoS Parameters

Performance is a collection of several parameters of technical quantities,
1. Bandwidth
Bandwidth is wide range of frequencies used by signals in the transmission medium.
The signal frequency is measured in units of Hertz (Hz). In computer networks, bandwidth is
often used as a synonym for data transfer rate (transfer rate) ie the amount of data that can
be carried from point to point in a certain period of time (generally in seconds) [4]. This type
of bandwidth is usually measured in bps (bits per second).
2. Throughput
Throughput is the actual (actual) bandwidth that is measured with a specific time unit
used to transfer data of a certain size. The best download time is the file size shared with
bandwidth. While the actual or actual time is the file size in divide by throughput. The

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throughput index is adjusted to the standards issued by TIPHON. With the tables released by
TIPHON it can be seen whether throughput goes into either good or bad category. The
following is the standardized throughput table issued by TIPHON.
Table I I. Index Parameter of T hroughput. (from : TIPHON)

Category Index
Throughput
Throughput
Very Good 100% 4
Good 75% 3
Fair 50% 2
Bad < 25% 1

3. Packet Lost
It is a parameter that describes a condition that indicates the total number of packets
lost, this can occur because of several possibilities such as overload within a network,
congestion in the network, errors occurring on physical media, failure on the side the receiver
among other things could be due to router buffer over flow or congestion. Packet Lost is
adjusted to the Packet Lost index table issued by TIPHON. Here is the Packet Lost table from
TIPHON.
Table I I I . Index Parameter of Packet Lost. (from : TIPHON)

Degradation
Packet Lost Index
Of Packet Lost
Perfect 0% 4
Good 3% 3
Medium 15% 2
Poor 25% 1

4. Delay
Delay is the time it takes the data to travel from the origin to the destination. Delay
can be affected by distance, physical media, congestion or long processing time. Delay is
adjusted to the Delay index table issued by TIPHON. Here is the table index Delay TIPHON.
Table I V . Index Parameter o f Delay. (from : TIPHON)

Category of
Delay Index
Latency
Best < 150 ms 4
High < 250 ms 3
Medium < 350 ms 2
Low < 450 ms 1

5. HTB (Hierarcy Token Bucket)

HTB (Hierarcy Token Bucket) is a queue or queue grouping method that handles
different types of traffic. The implementation of QoS (Quality of Services) in Mikrotik depends
a lot on the HTB queue system (Hierarchical Token Bucket). There are 2 kinds of queue on
Mikrotik is Simple Queue and Queue Tree. HTB allows us to make the queue more structured,
by performing multi-level groupings. What many do not realize is that if we do not implement
HTB on Queue (either Simple Queue or Queue Tree), there are some parameters that do not
work as we want. Some parameters that do not work are priority, and dual limitation (CIR /
MIR).

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 CIR (Comitted Information Rate) is the lower or minimum limit of traffic (quota-at) that
queues can be obtained. Limit-at limits the minimum traffic of a queue, no matter in any
condition the queue will not get traffic below this limit.
MIR (Maximal Information Rate) is the upper or maximum limit of traffic (max-limit) that
can be obtained queue. - Max-limit limits the maximum traffic of a queue, and each queue
will reach this limit if the parent still has a bandwidth reserve.
An example of a simple QoS system, where we want to allocate bandwidth of 400
Kbps for 3 clients, where each client can get a maximum of 200kbps. Among the three
clients, have different priorities, namely 1,2, and 3. To facilitate monitoring and verification, will
use the queue tree method.

2.2 Tools of QoS

1. BizNet Speed Meter
BizNet Speed Meter is a site (http://speedtest.biznetnetworks.com/) that is used to
measure how much speed a network can reach that includes bandwidth over a period of
time [5].

2. Axence Nettolls
Axence Nettools is an application to test connectivity on a network by sending data
packets to the server to be in the destination [6].

3. MRTG (Multi Router Traffic Grapher)

MRTG (Multi Router Traffic Graph) is an application used to monitor the traffic load on
a network link. MRTG will create an HTML page containing GIF images depicting traffic over
the network daily, weekly, monthly and yearly. MRTG is created by Tobias Oetiker using Perl
and C and is available for both UNIX and Windows NT operating systems [7].

3.0 METHODOLOGY
3.1 Place of Research
This research was conducted at AMIK DCC Bandar Lampung. The object of this research
is WLAN AMIK DCC Bandar Lampung.
3.2 Tools and Materials
The tool used by researchers to analyze the existing network is a laptop that
specification using windows 7 ultimate operating system 32-bit, Intel Atom N257 processor
1.66 GHz, 2 GB DDR3 RAM, 320 GB hard drive. Software used include BizNet Speed Meter,
Axence Nettools, and MRTG.
3.3 Writing Method
In this stage the researcher will conduct research method of action research [8]. Here
are 4 stages of the action research cycle.
1. Diagnosing
Identify existing basic issues in order to become the basis of groups or organizations so
that change takes place. In this stage is to make a diagnosis that is enough to inhibit the
performance of WLAN network in AMIK DCC Bandar Lampung causing the value of QoS
down.
2. Creating Action Planning
The researcher understands the subject matter, and then proceeds to develop a
proper action plan on testing the performance of the internet center network with the
standard network quality parameters (QoS). At this stage the researcher will also analyze the
needs in such way as hardware analysis, software, and also the structure of WLAN network at
AMIK DCC Bandar Lampung which will be implemented on QoS measurement.
3. Action Taking
The researcher implements the action plan in the hope of solving the problem by
testing the performance of internet center network with the standard of network quality
parameter (QoS). The measurement mechanism of QoS parameter is by using Axence
NetTools and BizNet Speed Meter that is by sending a packet and burdening it with size

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packets to the IP address of each device and wait for the response from the source node to
the destination node on the IP layers in the network scheme to be measured. It then retrieves
the value information of the QoS parameters from the data packet traffic which will then be
sent to the monitoring application and for the usage bandwidth graph can be read in the
MRTG application.
Perform network measurement with QoS model monitoring system that is used for QoS
parameters in WLAN network at AMIK DCC Bandar Lampung that is bandwidth, delay,
throughput, and packet lost on user id in every building of AMIK DCC Bandar Lampung by
using application of Axence NetTools and Biznet Speed Meter. Data collection is done in the
building A, building B, building C and overall bandwidth usage can be seen in MRTG
application. Measurements are also done by testing the connection to the website, here
researchers take yahoo.com website.

4. Evaluating
After the implementation period is considered sufficient, then the researcher conducted
the evaluation of the results of the implementation (action taking) the authors to evaluate
the results of network performance testing based on Quality of Service (QoS) parameters
standard on AMIK DCC Bandar Lampung internet connection. The data obtained from AMIK
DCC Bandar Lampung will be compared with standard QoS parameters, the researcher uses
TIPHON standardization, whether the QoS data can be included in good or bad category.
In charging throughput data, using BizNet Speed Meter software, the software will display
the results of download and upload throughput at that time, but the results taken are only the
throughput result of the download. The author will calculate what percentage of throughput
results can be obtained from the bandwidth provided by the provider, the calculation results
in the percentage will be compared with the standardization of Quality of Service (QoS)
TIPHON version, so it can be categorized throughput results from the quality of internet
network services AMIK DCC Bandar Lampung fall into the category is very good, good,
medium, or ugly. In charging delay data, Axence Netools software will display the result of
delay monitoring in the form of minimum delay, maximum delay and average delay. The
result is the average delay value, the result of the average delay will be compared with
TIPHON version of Quality of Service (QoS) and ITU-T version to find out whether the result of
delay monitoring on the internet network in AMIK DCC Bandar Lampung comes in. in either
category or not. Researchers take delay results from yahoo.com website.
In packet lost data packing, the researcher uses Axence Netools application, the
application will display the packet lost result of sent packet (sent), lost packet, and the
percentage of packet missing from the total packet sent. The percentage results will be
compared with standardization of Quality of Service (QoS) TIPHON version to find out whether
or not the results of monitoring packet lost from internet network AMIK DCC Bandar Lampung.
Researchers also took the results of packet lost from the website.
And to see bandwidth usage (bandwidth usage) one of the user, then used MRTG
application. MRTG will monitor in real time bandwidth usage of the user.
After that, we will create a table that contains the average overall data bandwidth,
throughput, delay and packet lost on overall building. The result of the value of throughput
delay, and packet lost from the table, will be compared with the standardization of Quality of
Service TIPHON version.

4.0 RESULANTS AND DISCUSSION

4.1 Result Bandwidth and Throughput
In this stage, the researcher performs the testing process to get the bandwidth value of
all buildings in AMIK DCC Bandar Lampung, the test is done by using the measurement at
www.speedtest.biznetnetwork.com, the test is done by sending data according to
bandwidth in wireless user. The following is a table of bandwidth measurement results and
throughput on each DCC building in Bandar Lampung.

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 Table V. Result Measurement of bandwidth and throughput
Presentation
No Building Time Bandwidth Throughput Index
(%)
Noon(12-15PM) 20 Mbps 17,59 Mbps 85 % 4
Noon(12-15PM) 20 Mbps 19,30 Mbps 90 % 4
1 A Noon(12-15PM) 20 Mbps 16,45 Mbps 78 % 4
Noon(12-15PM) 20 Mbps 17,30 Mbps 85 % 4
Noon(12-15PM) 20 Mbps 15,69 Mbps 75 % 3
Average 20 Mbps 17,27 Mbps 85 % 4
Noon(12-15PM) 20 Mbps 16,35 Mbps 76 % 4
Noon(12-15PM) 20 Mbps 19,89 Mbps 90 % 4
2 B Noon(12-15PM) 20 Mbps 14,26 Mbps 73 % 3
Noon(12-15PM) 20 Mbps 13,58 Mbps 70 % 3
Noon(12-15PM) 20 Mbps 18,86 Mbps 90 % 4
Average 20 Mbps 16,59 Mbps 78 % 4
Noon(12-15PM) 10 Mbps 6,36 Mbps 65 % 3
Noon(12-15PM) 10 Mbps 7,40 Mbps 74 % 3
3 C Noon(12-15PM) 10 Mbps 9,46 Mbps 95 % 4
Noon(12-15PM) 10 Mbps 6,40 Mbps 65 % 3
Noon(12-15PM) 10 Mbps 9,28 Mbps 92 % 4
Average 10 Mbps 7,79 Mbps 78 % 4

In the table above can be concluded that the condition of bandwidth and throughput
at AMIK DCC Bandar Lampung as a whole has a good quality. Because it is in the index 3.0
and above which means good.
4.2 Result of Packet Lost Quality
In packet lost testing used to describe a condition that indicates the total number of
packets lost, the application used to test the packet lost is Net Tools version 5 where the test is
performed by performing PING in monitoring for 10 seconds. From the results of the test results
obtained the number of packet lost is as follows:
Table VI. Result measurement of packet lost
No Building Time Packet Lost Index
Noon(12-15PM) 0% 4
Noon(12-15PM) 15 % 2
1 A Noon(12-15PM) 3% 3
Noon(12-15PM) 25 % 1
Noon(12-15PM) 7% 3
Average 2,6
Noon(12-15PM) 4% 3
Noon(12-15PM) 20 % 2
2 B Noon(12-15PM) 15 % 2
Noon(12-15PM) 3% 3
Noon(12-15PM) 10 % 2
Average 2,4
Noon(12-15PM) 14 % 2
Noon(12-15PM) 4% 3
3 C Noon(12-15PM) 2% 3
Noon(12-15PM) 25 % 1
Noon(12-15PM) 20 % 2
Average 2,2

The results of the overall building that has been done got that overall quality for packet
lost in wireless network AMIK DCC Bandar Lampung on every building in medium category
until good category.

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A. Result of Delay/Latency
In the evaluation of the delay used the same application when doing the evaluation
Packet lost, in the test delay also still use the PING method and in monitoring for 10 seconds.
Here is the result table of the delay / latency measurement of the wireless network AMIK DCC
Bandar Lampung.
Table VII. Result measurement of delay/latency
No Building Time Delay/Latency Index
Noon(12-15PM) 259 3
Noon(12-15PM) 253 3
1 A Noon(12-15PM) 550 1
Noon(12-15PM) 455 1
Noon(12-15PM) 350 2
Average 373 2
Noon(12-15PM) 359 2
Noon(12-15PM) 253 3
2 B Noon(12-15PM) 259 3
Noon(12-15PM) 459 1
Noon(12-15PM) 559 1
Average 377 2
Noon(12-15PM) 254 3
Noon(12-15PM) 255 3
3 C Noon(12-15PM) 459 1
Noon(12-15PM) 253 3
Noon(12-15PM) 545 1
Average 353 2

Based on table 3 above can be concluded that the quality of wireless network AMIK
DCC Bandar Lampung has a delay / Latency is small so from the Latency of wireless network
AMIK DCC Bandar Lampung has a medium value of the index until good with the index value
of 3.

B. Result Average of QoS

From the overall evaluation of network service quality parameters that have been done,
conducted recapitulation to know the value of wireless network quality index on each
building in AMIK DCC Bandar Lampung, so it is known value of network quality in each
building. The average recapitulation of the Quality of Service index is as follows:

Tabel VIII. Results Measurement Of WLAN Quality Index Of Overall Building

Packet Result
Throughput Delay Average
No Building Lost TIPHON
Index Index Index
Index Standard
1 A 4 2 2,6 3 Good
2 B 4 2 2,4 3 Good
3 C 4 2 2,2 3 Good

Based on the results of recapitulation parameters of network service quality

evaluation in get that most of the condition of WLAN network AMIK DCC Bandar Lampung in
all buildings get status TIPHON "Good" with the average value of index of 3.

5.0 CONCLUSION
5.1. Conclusion
From result of analysis of WLAN performance covering bandwidth, delay, packet lost, and
throughput at AMIC DCC Bandar Lampung, can be concluded as follows:

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 1. Performance of overall quality WLAN on AMIK DCC Bandar Lampung has an index
value of 3 with the result of the TIPHON standard value "Good".
2. Quality Packet Lost, and Delay on wireless network AMIK DCC Bandar Lampung has a
Good index value of the standard TIPHON.

5.2. Suggestion
The suggestion for the next researcher is to use other methods to measure network quality,
then for the AMIK Dian Cipta Cendikia should improve the quality of network services to
maximum service.

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