EL
PT
ORGANIZATIONAL BEHAVIOUR - II
N
DR. S. SRINIVASAN
ASSISTANT PROFESSOR, VGSOM, IIT KHARAGPUR
Module 02:
Lecture 04 : Teamwork Process
ORGANIZATIONAL BEHAVIOUR - II
Teamwork Process
EL
PT
In the earlier lecture we discussed on the effectiveness of team
N
and models on team effectiveness.
Now we will discuss on the teamwork process in this lecture
session.
Teamwork: Concept
Teamwork is about working together as a group toward a common goal
in the organizations. Teamwork is established in the following manner-
Establishing clear goals for a team
EL
Ensuring good balance of the necessary skills and resources of the
PT
team
Communicating with each other well
N
Developing mutual trust
Managing conflict in the team and organization
Holding people accountable
Teamwork: Characteristics
Effective teams have some special characteristics:
• Shared values: a common set of beliefs and principles about
how and why the team members will work together
EL
• Mutual trust: confidence between team members that each
PT
puts the best interest of the team ahead of individual priorities
• Clear vision: a clear direction that motivates commitment to a
N
collective effort
Teamwork: Characteristics
• Skill/talent: the combined abilities and expertise to
accomplish the required tasks and work productively with
others
• Rewards: recognition of achievement toward objectives
EL
and reinforcement of behavior that supports the team's work
PT
Effective teamwork requires that people work as a cohesive unit.
N
Elements of Teamwork
There are five elements of teamwork as shown in the
diagram below:
Communication
EL
Efficiency Support
PT
Elements
N
Delegation Ideas
Elements of Teamwork
Communication:
Communication vital role for effective teamwork that involves
EL
consistently updating information, sharing ideas, feeling of respect for
PT
each team member. Encouraging and motivation also go a long way to get
N
the best out of the team members.
Elements of Teamwork
Delegation:
The benefit of strong teamwork is that the leader and the team members
EL
are allowed to identify all aspects of the duties and responsibilities of every
PT
work of team and allocating tasks to the most appropriate team members.
N
The team with well performing together understand the strengths and
weaknesses of each team member
Elements of Teamwork
Efficiency:
The team cohesiveness helps to develop systems that allow the team to
EL
collaborate efficiently to complete the assigned task in time and in proper
PT
order.
N
In the process of working team members will understand their capability
so as to share job responsibility accordingly.
Elements of Teamwork
Ideas:
It is the generally accepted term that team members feel more
EL
comfortable to give suggestions and ideas since when the team works well
PT
together.
N
A sense of respect and mutual trust will enable members to think more
creatively and to do more productive sessions.
Elements of Teamwork
Support:
It is a fact that building bonds of trust and reliance among the team members
EL
can be extremely important when there will be a challenging situation. They
PT
can help each other, improving their performance as well as working together
N
toward their professional development.
Teamwork Process
Teamwork process has three categories like
• Transition process,
EL
• Action process and
PT
• Interpersonal process
N
Teamwork Process
Transition processes:
Teamwork activities based on preparation for future activities.
Action processes:
EL
Paying attention to goal-related information and making sure those
PT
goals are reached.
Interpersonal processes:
N
Manner in which team members manage their relationships
throughout he action and transition processes.
Teamwork Process: Transition
The transition process is the phase during which a team is formed. Activities
performed in this phase include:
• Mission analysis: establishing an understanding of the overall objective
EL
• Goal specification: identifying and prioritizing the tasks and activities
PT
needed to achieve the mission
N
• Strategy formulation: developing a course of action to reach the goals
and achieve the mission
Teamwork Process: Action
Action processes comprise the phase during which a team performs
its work. Activities include:
• Monitoring milestones and goals: tracking progress toward
EL
completion of tasks and activities
• Monitoring systems: tracking the use of resources such as
PT
people, technology, and information
N
• Coordination: organizing and managing the flow of team activities
and tasks
• Team monitoring and support: assisting individuals with their
tasks by, for example, providing feedback and coaching
Teamwork Process: Interpersonal
Interpersonal processes include activities which are also, occurred during both
the transition and action processes. These include:
• Conflict management: establishing conditions to avoid disagreement and
EL
resolving conflict when it occurs
PT
• Motivation and confidence building: generating the willingness and ability
N
of individuals to work together to achieve the mission
• Affect management: helping team members to regulate their emotions as
they work together
Advantages of Teamwork
Some of the disadvantages of teamwork are as follows:
Facilitates idea generation and creativity
Improves productivity
EL
Boosts employee's morale and motivation
PT
Encourages to take risk
N
Promotes experiential learning
Relieves employees’ stress
REFERENCES
Aswathappa, K.(2014). Organisational Behaviour, Text, Cases Games. Himalaya Publishing
House, Mumbai
EL
Luthans, F. (2011). Organizational Behavior: An Evidence-based Approach, Published by
McGraw-Hill/Irwin,
PT
Stoner, A.F. (1984). Management, Prentice-Hall, New Delhi
Cherrington, D.J. (1989). Organisational Behaviour, Allyn and Beacon, Boston, USA
N
White, D.D. and Bednar D.A. (1986). Organisational Behaviour, Allyn and Beacon, Boston, USA
S.M. Cutlip, Center, A. H. (1952). Effective Public Relations, Pearson Prentice Hall, USA
Thomas, K. W. (1976). Conflict and conflict management. In M. D. Dunnette (Ed.). Handbook of
industrial and organizational psychology (pp. 889–935). Chicago: Rand-McNally.
John Thill and Courtland BoveeThill, J. V., & Bovee, C. L. (2002). Essentials of business
communication. Upper Saddle River, NJ: Prentice Hall.
CONCLUSION
EL
In the conclusion of this lecture session, we may recap the discussion
held on teamwork and its various processes including advantages and
PT
disadvantages of teamwork. The learners will gather knowledge on
the overall discussions made in this session.
N
In the next session, we will be discussing about teamwork and
leadership. Thank you all.
N
PT
EL
