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Flow Chart For New Enquiry Handling

The document outlines the process flow for handling new customer enquiries at Supreme Plastics. It involves receiving a new enquiry, conducting a contract review and feasibility check, placing a quotation with the customer, negotiating if the quotation is not acceptable, planning product realization if accepted, and producing, inspecting and dispatching the order.

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50% found this document useful (2 votes)
2K views1 page

Flow Chart For New Enquiry Handling

The document outlines the process flow for handling new customer enquiries at Supreme Plastics. It involves receiving a new enquiry, conducting a contract review and feasibility check, placing a quotation with the customer, negotiating if the quotation is not acceptable, planning product realization if accepted, and producing, inspecting and dispatching the order.

Uploaded by

Vinod Sale
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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SUPREME PROCESS FLOW CHART

PLASTICS
REF. NO. PFC-06
REV. NO. / DATE 00 / 01/08/2013
Handling New Enquiry
PAGE NO 1 OF 1

Customer New Enquiry /


Order Received

Update
Conduct New Enquiry Register
Contract Review

Feasibility NO
Feasibility
Send Regret Letter (OR
Verbally) Enquiry Closed

YES

NO
Place Quotation
To Customer

Quotation NO Negotiation
Quotation Negotiation
Acceptable New
Acceptable New
Quotation
Quotation

YES

YES

Planning Of Product
Realization

Production ,
Inspection &
Dispatch

PREPARED BY APPROVED BY

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