EC Manual 2018 Copy 3
EC Manual 2018 Copy 3
                                     Disclaimer
Stae Bank of Pakistan has issued Exchange Companies Manual containing regulations made
through FE Circulars/Circular Letters upto December 31, 2018. State Bank will continue to
update/compile the Manual from time to time for convenience of users. Due care has been
exercised while incorporating the related instructions. However, in view of the voluminous
work involved in the process, errors and omissions may be expected. In case of any
ambiguity, users are advised to refer to the original FE Circulars/Circular Letters on the
relevant subjects(s), which are available on SBP’s website (www.sbp.org.pk). Further, they
should also immediately bring such errors/omissions to the notice of the Director, Exchange
Policy Department, SBP, Karachi for rectification.
      1.              Introductory                                                        1
      2.              Licensing                                                           3
      3.              Basic Rules and Regulations                                         5
      4.              Network                                                             15
      5.              Export of Foreign Currencies                                        24
      6.              Guidelines & Standards for Anti-Money Laundering and                28
                      Combating Financing of Terrorism
      7.              Reporting to State Bank                                             35
      8.              Exchange Companies of ‘B’ Category                                  37
Annexure
INTRODUCTORY
       Foreign Exchange Policy and its operations in Pakistan are formulated and regulated
in accordance with the provisions of the Foreign Exchange Regulation Act, 1947 (Act). The
object of this Act is to regulate, in the economic and financial interest of Pakistan, certain
payments, dealings in foreign exchange, securities, import/export of currency and bullion.
Under the Act, the basic regulations are issued by the Government of Pakistan and the State
Bank of Pakistan in the form of Notifications which are published in the official Gazette.
However, directions having general application are issued in the form of FE Circulars and
Circular Letters issued by State Bank of Pakistan.
3. Amendments.
       The Exchange Companies Manual has been issued in electronic form and is available
at the website of State Bank i.e. www.sbp.org.pk. Changes in the regulations are generally
advised by issuance of FE Circulars and Circular Letters. Instructions issued by the State
Bank to the Exchange Companies and Exchange Companies of ‘B’ category upto December
31, 2018 setting out the terms and conditions subject to which they may engage in
transactions covered by the Act, have been incorporated in this Manual. Contents of this
Manual and all instructions, directions, orders etc., issued under the Act are without prejudice
to the provisions of any other law of Pakistan or any rules, orders, directions or regulations
made thereunder.
       Exchange Companies and Exchange Companies of ‘B’ category are required to bring
related regulations to the notice of their customers and to ensure compliance in their day to
day operations. They should also report to the State Bank every case of evasion or attempt,
direct or indirect, at evasion of the provisions of the Act and/or any rules, orders or directions
issued thereunder, immediately as it comes to their notice.
LICENSING
  (i)   Proposed Exchange Company should obtain name availability certificate from
        Securities & Exchange Commission of Pakistan (SECP).
 (ii)   The applicants interested in formation of Exchange Company would, in the first
        instance apply on the prescribed form (Annexure - 2) to State Bank for obtaining a
        No Objection Certificate (NOC).
(iii)   A non-refundable application processing fee of Rs 1,000,000/- shall be charged by
        State Bank. A pay order / bank draft for this amount drawn in favor of State Bank of
        Pakistan shall accompany the application.
(iv)    If an application is submitted, complete in all respects, the decision as to the issuance
        of license or otherwise shall be intimated within one month from the date of
        submission of such application.
 (v)    On receipt of this NOC from the State Bank, the applicant will submit an application
        to the Securities and Exchange Commission of Pakistan (SECP) for incorporation
        under the Companies Act, 2017. After the Exchange Company is registered by SECP,
        the applicant would apply to the State Bank for issuance of license for
        commencement of operations.
(vi)    The State Bank may, after scrutinizing the application duly made in accordance with
        the regulations and after having been provided with all information, documents and
        reports as may be required, grant or refuse to grant the license. In case of refusal,
        State Bank would assign reasons for such rejection. However, issuance of the license
        will be restricted once the limit has been reached, which will be at the sole discretion
        of State Bank.
(vii)   The license of the Exchange Company will not be transferable to any other entity of
        whatsoever nature, through any means.
              The license shall be issued initially for a period of three years. Later on, licenses of
   Exchange Companies shall be renewed for five years from the date of expiry of the license.
   However, license shall be renewed after giving due consideration, inter alia, to State Bank
   inspection report, compliance status, corporate governance and financial health of the
   Exchange Company. The request for renewal of the license must reach State Bank at least 60
   days before expiry of the license along with relevant deposit/payment receipt of Rs. 500,000/-
   issued by the bank, as evidence of having paid the applicable fee, in the RTGS clearing
   account number/ title 020139999990037 (427516)/ RTGS CLR PROCESSING FEE-
   REFUND-EXC.
(i)     State Bank shall have the right to revoke a license of an Exchange Company at any time.
        Before a license is revoked, the Exchange Company shall be served with a notice
        mentioning therein the reasons for such revocation and instructions for the company to
        explain its position in writing within 30 days from the date of issuance of notice.
(ii)    License of an Exchange Company can be revoked by State Bank if:
        (a)    The State Bank is provided with false, misleading or inaccurate information by or
               on behalf of the Exchange Company.
        (b)    It appears to the State Bank that the Exchange Company has violated these or any
               other regulation, instruction or circular issued by the State Bank or if any of the
               conditions of license has not been fulfilled or is incapable of fulfillment.
        (c)    The interests of the customers of Exchange Company are in any way threatened,
               whether by the manner in which the company is conducting or intends to conduct its
               affairs or for any other reason.
        (d)    The Exchange Company did not commence its exchange business within three
               months from the date of issuance of license by the State Bank.
        (e)    Deliberate obstruction of the State Bank inspection team in the performance of their
               duties, by Exchange Companies or officials of its network.
        (f)    Any other reason that in the opinion of the State Bank disqualifies the Exchange
               Company to hold the license.
1. Name
           The trade name of the Exchange Company shall not include the word "Bank",
"Financial Institution", "Investment/Commercial/Finance/Real Estate" or any other
description that indicates activities other than exchange business.
2. Capital
    (i)    Minimum authorized and paid-up capital of an Exchange Company shall be Rs. 200
           million. The Minimum Capital Requirement is calculated as under:
           Minimum Capital Requirement = Paid-up Capital less Accumulated Losses
           Exchange Companies shall ensure to meet their respective minimum capital
           requirements at all times1.
    (ii)   Exchange Companies are allowed to have foreign participation in their equity upto a
           maximum of 50%. State Bank would permit repatriation of profits in proportion upto
           the extent of foreign equity.
(iii)      The affairs of the company shall be run only with the declared capital of the company.
           Neither the shareholders and Directors of the company shall withdraw funds from the
           company as loan nor shall they extend loan (subordinated loan) to the company unless
           specific approval, in writing, from State Bank has been obtained.
4. Enhancement of Capital
    (i)    Prior approval of State Bank regarding enhancement of authorized and paid-up capital
           by the existing Directors/shareholders will not be required. The Exchange Company
           may directly approach Securities & Exchange Commission of Pakistan (SECP) for
           fulfillment of applicable formalities to increase its authorized or paid-up capital.
1
    EPD Circular Letter No. 07 dated May 08, 2018
Exchange Companies Manual                                                                     Page 5
 (ii)    Once SECP’s formalities have been fulfilled, the company will accordingly maintain
         the required Statutory Liquidity Reserve (SLR) with respective area office of SBP,
         Banking Services Corporation (BSC) and immediately intimate Exchange Policy
         Department (EPD) and Off-Site Supervision & Enforcement Department (OSED) of
         the State Bank of Pakistan by submitting evidence of completion of formalities with
         SECP, enhancement/injection of capital, and maintenance of SLR with SBP, BSC.
 (iii)   It must be ensured that the funds utilized for enhancement of capital of the company
         are legitimate under related laws.
 (i)     The Directors of an Exchange Company must possess appropriate knowledge to carry
         out the foreign exchange business. They should not have been convicted of any
         offence involving moral turpitude and shall not have failed to honor their liabilities
         towards banks, tax authorities or other government agencies and shall not have been
         declared bankrupt nor have been subjected to attachment of their assets by the courts.
(ii)     For induction of the new Director or shareholder, State Bank’s prior approval shall be
         required.
(iii)    The Directors of Exchange Companies are not allowed to hold the Director's office in
         more than one Exchange Company.
(iv)     The Directors are also barred from borrowing or availing credit or deferring payment
         with the Exchange Company in any form.
         State Bank’s prior approval will be required for any change in any significant
parameter including but not limited to:
 (i)     Memorandum and/or Articles of Association of the company
(ii)     Directorship
(iii)    Shareholding
(iv)     Statutory Auditors
 (v)     Chief Executive Officer
(vi)     Locations of head office/outlets
7. Policies
         The company should follow the prudent practices and would develop/follow the
standard policies related to Internal Controls, Audit, Human Resources, Information
Technology, Anti Money Laundering (AML) and Know Your Customer (KYC) etc.
Exchange Companies Manual                                                                Page 6
    8.         Observance of Rules and Regulations
               The Exchange Company shall fully abide by all the rules, regulations, instructions,
directives, circulars and other communications issued by the State Bank from time to time
and subject its records and documents to the examination, inspection and supervision of the
State Bank. It shall also ensure compliance with all other laws of the land, in particular the
provisions relating to counterfeit coins and banknotes.
9. Scope of Business
               The Exchange Companies are authorized to deal in foreign currency notes, coins,
postal notes, money orders, bank drafts, travelers’ cheques, transfers and other businesses as
allowed by State Bank subject to adherence to following conditions.
2
    EPD Circular letter No. 08 Dated May 22, 2018
Exchange Companies Manual                                                                   Page 7
               number and issuing bank’s name shall be mentioned on the transaction receipt along
               with identification document number of the customer.
        (h)    State Bank’s prior approval is required for all transactions of sale of foreign
               currencies to the individual customer of USD 50,000/- or above (or equivalent in
               other currencies). However, this requirement will not be applicable on sale of
               foreign currency to the Banks/Exchange Companies. For obtaining approval for
               transactions of USD 50,000/- or above (or equivalent in other currencies) on
               account of sale of foreign currencies to the individual customers, Exchange
               Companies will forward their related requests to the Exchange Policy Department of
               State Bank along with complete details of the transaction including particulars of
               the customer like name, address, CNIC, amount and purpose of the transaction.
    (ii)     Exchange Companies shall also develop detailed Standard Operating Procedures
             taking into consideration the above instructions, get the same approved by their
             Chief Executive Officer and implement them throughout their network.
    10.     Exposure Limit for Conducting Business
            The Exchange Companies shall limit their exposure at the close of business each day
at a level not higher than 50% of their capital base. The method to determine exposure shall
be the same as has been prescribed for banks i.e. higher of the overbought or oversold
positions at the close of day.
            Spread between buying/selling rates of US Dollar, Pound Sterling, Euro, Saudi Riyal
and UAE Dirham shall not exceed one percent of their buying rate. For all other foreign
currencies, Exchange Companies shall ensure to maintain a competitive spread. Further, it
must be ensured that prevailing exchange rates applicable for sale/purchase of major foreign
3
    FE Circular No. 03 Dated April 18, 2018
4
    FE Circular No. 12 Dated November 20, 2018
Exchange Companies Manual                                                                 Page 11
 currencies are displayed through notice/display board at a prominent place in each outlet of
 the exchange company.
     (i)    All dealings between an Exchange Company and its customers shall be supported by
            official receipts. Such receipts shall be prepared for every transaction in duplicate, one
            of which shall be provided to the customer.
     (ii)   Every receipt provided to the customer shall be sequentially numbered and also bear
            the   name     of   the   Exchange     Company,      date,   nature   of    transaction     i.e.
            sale/purchase/transfer,     currency   dealt   in,   exchange     rate     and   initials    of
            dealer/authorized employee.
 (iii)      Exchange Companies must maintain all record of their business transactions including
            those related to remittances transactions (both Inward and Outward) for 10 years from
            the date of transaction or longer if so prescribed under other laws, rules & regulations.
            Further all information/record should be maintained in such a manner that the same
            may be made readily available to State Bank or any other relevant Law Enforcement
            Agency as and when required as per related laws.
 5
     FE Circular No. 13 Dated November 26, 2018
 Exchange Companies Manual                                                                       Page 12
(iv)          Any information/record requisitioned by any law enforcement agency during their
              investigation/prosecution process should also be provided in timely manner as per the
              governing laws.
 (i)          Financial year of Exchange Company will be from 1st July to 30th June.
(ii)          The Exchange Companies shall maintain proper accounting records and submit the
              same in such form as may be required by the State Bank.
(iii)         The company shall adopt proper techniques of internal control such as internal audit.
(iv)          For the purpose of annual statutory audit, the Exchange Companies shall appoint only
              those auditing firms that are on the approved list of the State Bank for audit of banks.
 (v)          The company shall invariably submit to the State Bank, within a period not exceeding
              three months from the date of closing of its financial year, a signed copy of its year
              end audited accounts to Off-Site Supervision & Enforcement Department, Exchange
              Policy Department and Statistics & Data Warehouse Department.
15. Inspection
 (i)          The State Bank reserves the right to inspect the activities of an Exchange Company at
              any time it finds appropriate to ensure adherence to the regulations issued by the State
              Bank.
(ii)          Exchange Companies are required to fully cooperate with the State Bank’s inspection
              team and provide full disclosure of information required during the course of
              inspection, including but not limited to their activities, accounts, operations, IT
              systems and records.
(iii)         No Exchange Company or any official of its entire network shall:
        (a)    Obstruct or hinder the State Bank inspection team that is carrying out duties or
               functions under State Bank directives.
        (b)    Provide false, misleading or inaccurate information to the State Bank’s inspection
               team.
NETWORK
1. General
    (i)    The Exchange Company shall conduct the exchange business only from such
           premises as approved by the State Bank.
    (ii)   The premises should preferably be located at an easily accessible location and shall be
           relocated only after obtaining prior approval from the State Bank.
(iii)      The proposed location of outlet including head office, branches, franchises, currency
           exchange booths and payment booths, shall in no way violate the Town Planning
           Regulations of the respective authority.
(iv)       The Exchange Company shall ensure that facilities such as telephone, fax,
           Telex/SWIFT, IT hardware/software and electronic cash registers etc. are available at
           its outlets and complete address, phone and fax numbers are printed on invoices of all
           outlets.
    (v)    A notice-board declaring the exchange rates applicable for currency sale/ purchase/
           transfer shall also be displayed at a prominent place in each outlet.
(vi)       A notice advising customers to obtain receipts shall be prominently displayed at each
           outlet.
(vii)      Standardization of Monitoring through Close Circuit Television (CCTV)
           Cameras6
               The following instructions shall be applicable for compliance by all outlets of
      Exchange Companies (Head Offices, Branches, Franchises, Currency Exchange Booths
      and Payment Booths):
       (a) Each outlet shall be equipped with high resolution CCTV cameras having zoom
           function in order to monitor and clearly capture all activities taking place in the
           respective outlet.
       (b) The CCTV cameras shall be installed at appropriate locations of each outlet for proper
           monitoring in such a manner that each area and activity taking place in the outlet must
           be captured in the recording in particular cash counters, customer area, vault, printers,
           computer systems, manager cabin etc. Besides, entrance/exit of the outlet shall also be
           adequately covered.
6
    FE Circular No. 15 Dated December 12, 2018
Exchange Companies Manual                                                                   Page 15
         (c) The arrangement for recording of CCTV shall be functional on 24 hours 7 days basis
             with necessary lighting facility for clarity in video recording. Further, proper
             electricity back-up shall also be arranged for the purpose.
         (d) The video recording through CCTV cameras shall be preserved for at least two
             months. However, in case of any dispute/incident within the business premises, the
             related recording shall be preserved till the resolution of the matter. However, in case
             the matter is under investigation or is sub-judice before a court of law, the related
             recordings shall be preserved for a period as may be required in terms of applicable
             laws/regulations and/or Court’s orders.
         (e) The backup of recording shall be maintained at an appropriate place in case a
             company keeps the original recording in the same outlet to avoid loss of recording in
             case of any untoward incident taking place at the outlet e.g. earthquake, fire breakout
             etc.
         (f) In case of any technical issue in installed CCTV cameras/Digital Video Recording
             (DVR) system, the same shall immediately be communicated to the Head Office of
             the company by respective outlet. All correspondence among outlets, Head Office and
             vendor shall be preserved and made available to the State Bank’s inspection team for
             their review during the course of inspection.
         (g) The time of CCTV camera and DVR system installed at outlets shall be synchronized
             with the time of the core business application.
         (h) The staff of the outlets shall be provided training to operate CCTV camera/DVR
             system.
(viii)       Display of Name and Scope of Business Activities at Outlets7
         (a) The Exchange Companies shall display signboards prominently at the entrance of
             their outlets, in line with the following guidelines:
             I.     The signboards shall clearly state the name of the Exchange Company, as
                    applicable.
            II.     The signboards shall mention type of outlet i.e. Head Office, Branch, Franchise,
                    Payment Booth, Currency Exchange Booth etc. as the case may be.
           III.     In case of Franchise, the name of the Exchange Company and the Franchise shall
                    be clearly mentioned on the signboard. The name of Exchange Company shall
                    precede the name of Franchise. The font size used for inscribing the name of
                    Exchange Company shall be greater than that of Franchise.
 7
     FE Circular No. 08 Dated August 13, 2018
 Exchange Companies Manual                                                                   Page 16
           IV.      The contents of the signboard must be in clear and bold words in English and
                    Urdu.
             V.     The name(s) of individuals, owners, money changers etc. shall not be displayed
                    on signboards.
       (b) Exchange Companies shall ensure that their respective outlets must display following
             permissible scope of business at prominent place i.e. cash counter, waiting area etc.
      Branch                      (i)     Buy and sale of foreign currency notes and coins.
                                  (ii)    Inward home remittances.
                                  (iii)   Outward remittances.
                                  (iv)    Branchless banking as agent of M/s … (name of financial
                                          institution)8
                                  (v)     Collection of utility bills9.
      Franchise                      The franchise shall clearly display all business activities as
                                     allowed to them in terms of the franchise arrangement with the
                                     franchiser (Exchange Company).
      Payment Booth                  Inward home remittances to the beneficiaries in Pak Rupees only.
      Currency Exchange  Buy and sale of foreign currency notes and coins.
      Booths
      Temporary Currency Sale of Saudi Riyals to Hajj pilgrims during Hajj season.
      Exchange Booths at
      Haji Camps
2. Types of Network
    (i)      Branch
             A Branch is an outlet of the company that is allowed to offer all services that are
             authorized to Exchange Company.
8
    Subject to approval by BPRD to financial institution for appointing the Exchange Company as the agent
9
    Subject to agreement of Exchange Company with utility companies
Exchange Companies Manual                                                                              Page 17
         foreign exchange business activities as are mutually agreed between the Franchisee
         and the Franchiser (Exchange Company).
   (c)   For all Franchise arrangements between Exchange Companies and their Franchises,
         responsibility in terms of adherence to State Bank regulations shall continue to
         reside with the licensee/Franchiser (Exchange Company) who shall be held
         responsible for any violation of State Bank regulations committed by its
         Franchise(s).
   (d)   The Franchise agreement shall be duly registered as per existing laws of the land.
   (e)   Any amount agreed between the Franchiser and Franchise as ‘Franchise Deposit’
         and received by the Franchiser is to be maintained by the Franchiser in his books
         during the currency of the Agreement.
   (f)   ‘Franchise Deposit’ is treated as “Second Tier Capital” in the books of the
         Franchiser. For the purpose of calculation of 25% SLR requirement and 50% of the
         Exposure Limit, this “Second Tier Capital” is added to the paid up capital of the
         Franchiser. At any point of time, combined exposure of Franchiser and Franchisee
         should not exceed 50% of the sum of paid up capital and Second Tier Capital
         (Franchise Deposit) of the Exchange Company.
   (g)   Franchiser and Franchisee are required to make and maintain arrangement for a
         completely integrated/compatible computerized system so that the Franchiser may
         provide a consolidated reporting of exchange business transactions carried out by
         Franchiser & Franchisee as per requirement of the State Bank.
   (h)   In addition to the clauses of the Franchise Agreement, all the rules & regulations
         specified by the State Bank for the Franchiser shall be equally applicable to the
         Franchisee.
   (i)   Franchiser is required to immediately notify to State Bank all Franchise agreements
         forwarding a copy to the State Bank. In the absence of any objection from State
         Bank, Franchiser may deposit requisite enhanced SLR amount with State Bank after
         15 days from the date of notifying of the Agreement. Only thereafter Franchisee is
         allowed to commence its operations.
   (j)   The title of bank accounts maintained by the Franchisees must reflect their status of
         a Franchise holder. For Franchisees who are running their business as
         proprietorships/ partnership, the bank account may be maintained with the addition
         of words “Franchisee M/s………… Exchange Company” e.g. (i) for proprietorship:
         Mr. Abdul Rasheed, Franchisee M/s XYZ Exchange Co. (Pvt.) Ltd. (ii) for
         partnership: M/s AR Enterprises, Franchisee M/s XYZ Exchange Co. (Pvt.) Ltd.
(v)         Temporary Currency Exchange Booths at Hajj Camps during Hajj Season
      (a)    In order to facilitate Hajj Pilgrims, Exchange Companies may establish their own
             Currency Exchange Booths (CEB) at Haji Camps during Hajj Season.
      (b)    For establishing the said booths at Hajj Camps an NOC will have to be obtained
             from Ministry of Religious Affairs prior to approaching State Bank for approval.
      (c)    The booths will be setup temporarily during Hajj Season only. Fresh applications
             for the same will be submitted for every Hajj Season and the Hajj Camp.
      (d)    The booth will be authorized to deal only in sale of Saudi Riyals to Hujjaj during
             Hajj Season for which related details/documents and record of transactions will be
             maintained by the Exchange Company and will be produced for State Bank
             inspection as and when required.
      (e)    No business other than specified above will be undertaken at the said Booths.
      (f)    The purpose of transactions carried out through such booths will be recorded as
             ‘Religious Travel’ and the transactions will become an integral part of the overall
             transaction record of the Exchange Company and will be reported to State Bank in
             related returns accordingly.
   (i)      An Exchange Company desirous of opening new branches, company owned payment
            booths and currency exchange booths is required to submit an Annual Network
            Expansion Plan (ANEP) duly approved by its Board of Directors by 30th September
            of each year for the next calendar year (January-December) as per Annexure - 3 to
            Exchange Policy Department, State Bank of Pakistan, Karachi. In-principle approval
            to ANEP for the next calendar year shall be granted by the Exchange Policy
            Department keeping in view the compliance status and inspection rating of the
            Exchange Company.
  (ii)      In-principle approval granted under ANEP shall be valid only for one year.
 (iii)      Financial health, corporate governance, anti money laundering issues, future earnings
            prospects etc. shall form the eligibility criteria for approval of ANEP.
 (iv)       In case of non-compliant or marginally compliant Exchange Company, approval for
            network expansion may not be considered. However, EPD will hold discussion with
            the management of the company on specific issues.
  (v)       The performance in terms of opening of branches as per ANEP of previous year shall
            also be counted towards the in-principle approval of ANEP of next year, beside other
            requirements as per applicable rules and regulations.
 (vi)       Before commencement of operations of each outlet, as approved in ANEP, Exchange
            Companies are required to apply for formal approval/license for each outlet.
            Application for the same must be accompanied by documents as mentioned at
            Annexure - 4. The requests for formal approval must reach Exchange Policy
            Department latest by 30th September each year.
(vii)       Exchange Companies having capital of Rs. 200 million or above are eligible for their
            network expansion.
(viii)      The following criteria related to capital adequacy shall be observed for network
            expansion:
4. Transfer of License
5. Network Relocation
          Exchange Companies may relocate any of their outlets during the year within
city/town under intimation to the State Bank. However, before commencement of operations
at the new location, prior approval of the State Bank shall be required for which the company
shall submit the related documents as mentioned in Annexure - 4. Further, the company shall
surrender original license/permission letter for issuance of revised license/permission. Inter-
city relocation is not permissible. In this case, the company will close the operations of its
outlet from one city and apply for establishment of fresh outlet in another city.
6. Closure
          Exchange Companies shall be free to close any of their existing outlets without
obtaining prior permission of the State Bank. Information regarding closure of the outlet
should be published in a leading newspaper at the time of closure and original
license/permission letter of the outlet must be surrendered to State Bank within 15 days from
the date of closure.
7. Processing Fee
1. General
 (i)     Exchange Companies are allowed to export all foreign currencies other than US
         Dollars. Prior approval from State Bank is mandatory before starting the foreign
         currency export business.
(ii)     All Exchange Companies shall ensure that a minimum of 10% of US Dollars received
         against export of foreign currencies will be sold in interbank on an ongoing basis.
2. Designated Airports
 (i)     All foreign currencies other than US Dollars can be exported by Exchange Companies
         through SBP-Customs Joint Booths located at international departure lounges of
         Jinnah International Airport (JIAP) - Karachi, Allama Iqbal International Airport
         (AIIAP) - Lahore, Benazir Bhutto International Airport (BBIAP) - Islamabad and
         Bacha Khan International Airport (BKIAP) - Peshawar.
(ii)     Exchange Companies exporting foreign currencies from airports at (i) above may
         import cash US Dollars through SBP Booths located at international arrival lounges of
         JIAP - Karachi as well as AIIAP - Lahore.
(iii)    The timings of SBP-Customs Joint Booths and SBP Booths at international departure
         and arrival lounges respectively are as under:
Sr.                   Airports                             Timings (Monday - Saturday)
No.                                              Departure Lounge (SBP-     Arrival Lounge (SBP
                                                  Customs Joint Booth)             Booth)
 1      Jinnah International Airport –
                                                 07:30 HRS to 22:30 HRS   10:30 HRS to 18:30 HRS
        Karachi
 2      Allama Iqbal International Airport –
                                                 06:00 HRS to 14:00 HRS   16:30 HRS to 23:30 HRS
        Lahore
 3      Benazir Bhutto International Airport                                   Not applicable
                                                 05:00 HRS to 13:00 HRs
        – Islamabad
 4      Bacha Khan International Airport –                                     Not applicable
                                                 06:00 HRS to 14:00 HRS
        Peshawar
4. Import of US Dollars
1. General
     (i)   With the view to preserve the integrity and safety of the financial system, it has
           always been important to prevent the possible use of the Exchange Company sector
           for money laundering and terrorist financing. To this end, since their inception, State
           Bank has been issuing various instructions to Exchange Companies/Exchange
           Companies of ‘B’ category from time to time in the shape of its FE Circulars and
           Circular Letters duly followed up with individual interactions during its monitoring
           and enforcement activities. In order to draw further attention on averting the risks
           posed by money laundering and financing of terrorism, the Anti Money Laundering
           (AML) and Combating Financing of Terrorism (CFT) guidelines are required to be
           followed in letter and spirit by the Exchange Companies.
 (ii)      Exchange Companies/Exchange Companies of ‘B’ category are responsible for
           implementing the guidelines throughout their network, including branches,
           Franchises, payment booths etc.
(iii)      Proper documentation of transactions, maintenance of proper AML/KYC standards,
           reporting      of    business      transaction   and   other   activities   of   Exchange
           Companies/Exchange Companies of ‘B’ category is required.
(iv)       Utmost diligence is required while dealing with customers in terms of maintaining
           KYC standards, establishing bona fide and satisfying themselves with the beneficial
           ownership of transactions routed/executed through Exchange Companies/Exchange
           Companies of ‘B’ category.
2. Documentation of Transactions
10
     FE Circular No. 05 Dated July 06, 2018
Exchange Companies Manual                                                                    Page 28
         B and Banks, Exchange Companies and Exchange Companies of ‘B’ category shall
         ensure as under:
   (a)     Each outlet of ECs and ECs – B shall be allocated working capital keeping in view
           the business needs by the head office of the respective exchange company.
   (b)     ECs and ECs – B shall conduct the exchange business only from such premises as
           approved by the State Bank. ECs and ECs – B shall not provide delivery services
           to the customers.
   (c)     The purpose for the movement of cash PKR and FCY shall be properly
           documented and recorded, after necessary authorization in system on real time
           basis by the head office.
   (d)     Only bank accounts shall be used for movement of PKR between the cities.
   (e)     The movement of cash PKR (within a city) and FCY (across Pakistan) shall be
           undertaken only by the authorized employee(s) in company’s owned vehicles,
           through air transit or by Cash-in-Transit Company.
   (f)     The movement of cash PKR and FCY by the franchises of ECs shall be processed
           under the permission from the head office of respective EC and such movement of
           cash PKR and FCY shall be documented in their system.
   (g)     The movement of cash PKR and FCY by the franchises shall only be carried out by
           the authorized individuals, who have been registered with and authorized by the
           respective Franchiser.
   (h)     During the movement of cash PKR and FCY, the system generated vouchers or
           receipts along with the authority letter shall be available with authorized employee
           (s) / registered individuals (for franchises) or Cash-in-Transit Company.
   (i)     The documentary evidences of travel(s) of authorized employee(s) / registered
           individuals (for franchises), including tickets issued in their names or receipts
           issued by Cash-in-Transit Company shall be maintained by ECs and ECs – B.
   (j)     In case of cash PKR or FCY withdrawals from banks, the copy of cheque, duly
           authenticated by the authorized staff of the relevant EC’s branch / franchise / head
           office, shall be carried by the authorized employee(s) / registered individuals (for
           franchises) or Cash-in-Transit Company.
 (ii)    Exchange Company shall develop and implement Standard Operating Procedures
         (SOPs), duly approved by their Board of Directors, in light of para 2A (i) above. The
         SOPs shall, at the minimum, cover all the guidelines attached at Annexure – 9A.
     (i)      Every customer shall be identified for conducting any business transaction. In case of
              exchanging any currency equivalent to, or above, USD 500/- and conducting
              transfers/remittances transaction regardless of the amount, the following information
              should be obtained at the minimum:
        (a)    Full name as per identity document, including any aliases.
        (b)    Existing residential address or business address and contact number.
        (c)    Computerized National Identity Card (CNIC) /National Identity Card for Overseas
               Pakistani (NICOP)/ Pakistan Origin Card (POC) / Passport (having valid visa on it
               or any other proof of legal stay of a foreigner in Pakistan).
 (ii)         Exchange Companies/Exchange Companies of ‘B’ category should also retain on
              record legible copies of all reference documents used for identification and
              verification in case of business transactions mentioned as above. The Exchange
              Companies/Exchange Companies of ‘B’ category shall further ensure the following:
        (a)     The signature of customer should be obtained on the receipt / form and should
                match with those on identity documents.
        (b)     The original identification document should be seen and the stamp of “Original
                Seen” should be affixed on retained copy of the identity documents.
5. Beneficial Ownership
11
     EPD Circular Letter No. 08 Dated May 22, 2018
Exchange Companies Manual                                                                    Page 30
and includes the person who exercises ultimate effective control over the transaction. In this
respect:
 (i)   Exchange Companies/Exchange Companies of ‘B’ category shall inquire whether
       there exists any beneficial owner in relation to a customer or transaction.
(ii)   In case of beneficial owner, reasonable measures shall be taken to verify the identity
       of the beneficial owner.
9. Record Keeping
12. Training
  (i)         The Exchange Companies/Exchange Companies of ‘B’ category should ensure strict
              compliance of legal and regulatory framework including the Statutory Notifications
              issued from time to time by the Government of Pakistan under United Nations
              (Security Council) Act, 1948 to apply certain measures for giving effect to the
              decisions of United Nations Security Council.
 (ii)         The Exchange Companies/ Exchange Companies of ‘B’ category shall take necessary
              action as per law in terms of list of Fourth Schedulers under Anti-Terrorism Act,
              1997.
              12
(iii)              Detailed guidelines on Targeted Financial Sanctions (TFS) for prevention of
              Terrorism Financing and Proliferation Financing under United Nations Security
              Council (UNSC) Act, 1948 and Anti Terrorism Act (ATA), 1997 for the Exchange
              Companies/Exchange Companies of ‘B’ category are attached as Annexure – 9B. In
              the light of guidelines given at Annexure – 9B, Exchange Companies and Exchange
              Companies of ‘B’ category are required to ensure meticulous compliance of the
              statutory and regulatory framework. Following minimum measures shall be taken:
        (a)    No services shall be provided to individuals designated under UNSC Resolutions or
               proscribed under ATA, 1997.
        (b)    The company’s Information System managing the transactions shall be able to
               screen the designated and proscribed individual on real time basis.
 12
      FE Circular No. 09 Dated October 18, 2018
 Exchange Companies Manual                                                              Page 33
   (c)    The updated consolidated list of persons designated / proscribed under UNSC Act
          1948 and ATA, 1997 respectively shall be updated in the company’s Information
          System and should be available throughout the company’s network including
          franchises/third party payment booths etc. SBP during the course of inspection
          would check the availability of these updated lists in Exchange Companies.
   (d)    Unique Identification Numbers e.g. CNICs, Passports etc. available in the UNSC
          Sanction Lists and lists of proscribed individuals under ATA, 1997 shall be blocked
          in company’s information system. Any similarity between the identification
          information of the customer and that of designated / proscribed entities and persons
          should be properly investigated for necessary action, as per law, including reporting
          to the Financial Monitoring Unit (FMU).
   (e)    Special attention shall be given to the screening of remittances received from or
          transfer made to ‘high-risk’ jurisdictions, as identified by Financial Action Task
          Force (FATF).
   (f)    Internal controls shall be strengthened by means of deploying adequate systems for
          real time screening and allocating sufficient/trained resources to ensure meticulous
          compliance of TFS regime.
   (g)    Antecedents of all employees, franchise owners and their employees along with the
          persons associated with the third party business relationships e.g. landlords, vendors
          etc. shall be reviewed on an ongoing basis to ensure that no designated/proscribed
          individual is associated/working with the Exchange Companies and Exchange
          Companies of ‘B’ category.
   (h)    Trainings on the subject matter shall be arranged for all the staff/officers including
          the personnel of third parties arrangements.
(iv)     Government of Pakistan has already prescribed penalty up to Rs. 10 million for non-
         compliance of sanctions regime under the United Nations (Security Council) Act,
         1948 and the Anti-Terrorism Act, 1997.
1.        The Exchange Companies shall equip themselves with necessary qualified staff to
properly manage computerized reporting to the State Bank.
3.        The following reports/returns shall be submitted as per details given in table below:
 S.       Description                 Frequency   Due Date                  Department          Annexure
 No.
     1.   Statements A to E*          Bimonthly   Within two working        Off-Site            Annexure – 10
                                                  days of end of each       Supervision &
                                                  reporting period          Enforcement
                                                                            Department
                                                                            (OSED)
     2.   Statements F to J*          Monthly     Within two working        OSED                Annexure – 11
                                                  days of end of each
                                                  reporting period
     3.   Statements K to M*          Quarterly   Within two working        OSED                Annexure – 12
                                                  days of end of each
                                                  reporting period
     4.   Outward Remittances         Monthly     5th of following month    OSED                Annexure – 13
          made against Inward
          Home Remittances
     5.   Inward Remittances          Monthly     5th of following month    Statistics & Data   Annexure – 14
                                                                            Warehouse
                                                                            Department
                                                                            (S&DWD)
     6.   Outward Remittances         Monthly     5th of following month    S&DWD               Annexure – 15
     7.   Statement Section – 1       Monthly      th
                                                  5 of following month      S&DWD               Annexure – 16
     8.   Statement Section – 6       Monthly     5th of following month    S&DWD               Annexure – 17
     9.   Details of Exchange         Annually    Within thirty days of     Exchange Policy     Annexure – 18
          Company’s Bank                          close of each financial   Department
          accounts**                              year                      (EPD)
     10. Details of                   Annually    Within thirty days of     EPD                 Annexure – 19
          Directors/Shareholders**                close of each financial
                                                  year
4         Exchange Companies shall also submit data according to their scope of business in
CVS format at email ecdata.stats@sbp.org.pk. The data will be submitted by Exchange
Companies on weekly basis (Monday to Sunday) by next working day i.e. Monday. In case
Monday is public holiday, the data will be submitted on first working day of the reporting
week. While submitting the data under this reporting system, Exchange Companies will
ensure daily matching of opening/closing balances of Summary Statements of head office and
each branch/outlet. The Summary Statements and Descriptions are given at Annexure - 21.
1. Establishment
     (i)   In order to bring the Authorized Money Changers within the realm of Exchange
           Companies as to enhance smooth transition of their existing business, Authorized
           Money Changers were allowed to establish Exchange Companies of ‘B’ Category as
           per FE Circular No. 6 of 2004.
 (ii)      No new Exchange Company of ‘B’ Category can be established.
2. Name
           The trade name of the Exchange Company of ‘B’ Category shall not include the word
"Bank", "Financial Institution", "Investment/Commercial/Finance/Real Estate" or any other
description that indicates activities other than permissible business. The name should clearly
mention the words “Exchange Company - B”.
3. Capital
     (i)   The minimum paid-up capital of the Exchange Company of ‘B’ Category is Rs. 25
           million. The Minimum Capital Requirement is calculated as under:
           Minimum Capital Requirement = Paid-up Capital less Accumulated Losses
           Exchange Company of ‘B’ Category shall ensure to meet their respective minimum
           capital requirements at all times.13
 (ii)      The affairs of the Exchange Company of ‘B’ Category shall be run only with the
           declared capital of the company. Neither the shareholders and Directors of the
           Exchange Company of ‘B’ Category shall withdraw funds from the company as loan
           nor shall they extend loan (subordinated loan) to the Company unless specific
           approval, in writing, from State Bank has been obtained.
           10 percent of the Capital shall be maintained as Reserve with the State Bank in the
form of cash or unencumbered approved government securities.
13
     EPD Circular Letter No. 07 Dated May 08, 2018
Exchange Companies Manual                                                             Page 37
5.       Enhancement of Capital
(i)      Prior approval of State Bank regarding enhancement of authorized and paid-up capital
         by the existing Directors/shareholders will not be required. The Exchange Company
         of ‘B’ Category may directly approach Securities & Exchange Commission of
         Pakistan (SECP) for fulfillment of applicable formalities to increase its authorized or
         paid-up capital.
 (ii)    Once SECP’s formalities have been fulfilled, the company will accordingly maintain
         the required Statutory Liquidity Reserve (SLR) with respective area office of State
         Bank of Pakistan, Banking Services Corporations (SBP-BSC) and immediately
         intimate Exchange Policy Department (EPD) and Off-Site Supervision &
         Enforcement Department (OSED) of the State Bank by submitting evidence of
         completion of formalities with SECP, enhancement/injection of capital, and
         maintenance of SLR with SBP – BSC.
 (iii)   It must be ensured that the funds utilized for enhancement of capital of the company
         are legitimate under related laws.
6. License
  (i)    The license of Exchange Company of ‘B’ category is not transferable to any other
         entity of whatsoever nature, through any means.
 (ii)    License of Exchange Company of ‘B’ Category will be renewable for maximum
         period of three years from the date of expiry of the license. However, license shall be
         renewed after giving due consideration, inter alia, to State Bank’s inspection report,
         compliance status, corporate governance and financial health of the Exchange
         Company of ‘B’ Category. The request for renewal of the license must reach State
         Bank at least 90 days before expiry of the license along with relevant deposit/payment
         receipt of Rs. 250,000/- issued by the bank, as evidence of having paid the applicable
         fee, in the RTGS clearing account number/ title 020139999990037 (427516)/ RTGS
         CLR PROCESSING FEE-REFUND-EXC.
 (i)     State Bank has the right to suspend or revoke a License of Exchange Company of ‘B’
         category at any time. Before a license is suspended / revoked, the Exchange Company
         of ‘B’ Category shall be served with a notice mentioning therein the reasons for such
         suspension/revocation and instructions for the company to explain its position in
         writing within 7 days from the date of issuance of notice.
 (i)       The Directors of an Exchange Company of ‘B’ Category must possess appropriate
           knowledge to carry out the foreign exchange business. They should not have been
           convicted of any offence involving moral turpitude and shall not have failed to honor
           their liabilities towards banks, tax authorities or other government agencies and shall
           not have been declared bankrupt nor have been subjected to attachment of their assets
           by the courts.
(ii)       Directors of an Exchange Company of ‘B’ Category are not allowed to hold the
           Director's office in any other Exchange Company or Exchange Company of ‘B’
           Category. The Directors are also barred from borrowing or availing credit or defer
           payment terms from the Exchange Company of ‘B’ Category in any form.
           State Bank’s prior approval will be required for any change in any significant
parameter including but not restricted to:
            (i)Memorandum and/or Articles of Association of the company
           (ii)Directorship
           (iii)Shareholding
           (iv)Statutory Auditors
           (v)Chief Executive Officer
           (vi)Locations of Head Office/Outlets
Exchange Companies Manual                                                                  Page 39
10.          Policies
             The company should follow the prudent practices and would develop/follow the
standard polices related to Internal Controls, Audit, Human Resources, Information
Technology, AML and KYC etc.
             The Exchange Company of ‘B’ Category shall fully abide by all the regulations,
instructions, directives, circulars and other communications issued by the State Bank and
subject its records and documents to the examination, inspection and supervision of the State
Bank. It shall also ensure compliance with all other laws of the land; in particular the
provisions relating to counterfeit coins and banknotes.
14
     EPD Letter No. 08 Dated May 22, 2018
Exchange Companies Manual                                                                 Page 40
               foreign currency to the Banks/Exchange Companies. For obtaining approval for
               transactions of USD 50,000/- or above (or equivalent in other currencies) on
               account of sale of foreign currencies to the individual customers Exchange
               Companies of ‘B’ Category will forward their related requests to the Exchange
               Policy Department of State Bank along with complete details of the transaction
               including particulars of the customer like name, address, CNIC, amount and
               purpose of the transaction.
(iii)         Limitation
        (a) Exchange Companies of ‘B’ Category are prohibited from engaging in any other
               activity such as remittances, transfers, deposit taking, lending etc., directly or
               indirectly.
        (b) Virtual Currencies (VCs) like Bitcoin, Litecoin, Pakcoin, OneCoin, DasCoin, Pay
               Diamond etc. or Initial Coin Offerings (ICO) tokens are not legal tender, issued or
               guaranteed by the Government of Pakistan. State Bank of Pakistan has not
               authorized or licensed any individual or entity for the issuance, sale, purchase,
               exchange or investment in any such Virtual Currencies/Coins/Tokens in Pakistan.
(i)        Exchange Company of ‘B’ Category are advised to follow the following instructions
           for Pak Rupees notes as well as foreign currency notes:
           (a)   Currency notes of any denominations shall not be stapled.
           (b)   Only authentic currency notes shall be exchanged.
           (c)   Demonetized currency notes shall not be sold.
(ii)       Exchange Company of ‘B’ Category shall also develop detailed Standard Operating
           Procedures taking into consideration the above instructions, get the same approved by
           their Chief Executive Officer and implement them throughout their network.
           Exchange Company of ‘B’ Category can carry a foreign currency exposure at the
close of business each day at a level not higher than 25% of the capital base. The method to
determine exposure shall be that the “Pak Rupee equivalent of all the Foreign Currencies held
by the Exchange Company of ‘B’ Category including at all of their branches, shall not exceed
25% of the capital base at the close of business each day”. Therefore, an Exchange Company
of ‘B’ Category having a capital base of Rs. 25 million, may carry over to the next day total
Foreign Currencies holding (Exposure) equivalent to Pak Rupees not exceeding 25% of its
capital base i.e., Rs. 6.250 million at the close of business each day.
           Spread between buying/selling rates of US Dollar, Pound Sterling, Euro, Saudi Riyal
and UAE Dirham shall not exceed one percent of their buying rate. For all other foreign
currencies, Exchange Companies shall ensure to maintain a competitive spread. Further, it
must be ensured that prevailing exchange rates applicable for sale/purchase of major foreign
15
     FE Circular No. 03 Dated April 18, 2018
16
     FE Circular No. 12 Dated November 20, 2018
Exchange Companies Manual                                                               Page 42
currencies are displayed through notice/display board at a prominent place in each outlet of
the exchange company.
14A.       Display of Schedule of Charges17
           Exchange Company of ‘B’ Category must ensure the following instructions pertaining
to display of schedule of charges:
(i)        The company shall display updated and detailed Schedule of Charges through a
           notice/display board, both in English and Urdu, at a prominent place in each outlet for
           outward remittances and branchless banking etc., as per their authorized scope of
           business.
(ii)       The company shall display prominently through a notice/display board, both in
           English and Urdu, that no charges are levied/deducted for payment of inward
           remittances and collection of utility bills.
(iii)      Admissible charges recovered against any service from customer must be reflected on
           system generated receipt issued for the purpose.
(iv)       The company does not recover charges which are prohibited under any law, rule or
           regulation.
(v)        The company does not charge from the customer for the services not rendered or
           rendered without his/her consent.
(i)        An Exchange Company of ‘B’ Category is allowed to conduct the foreign exchange
           business only from such premises (branch) as may be approved by the State Bank.
           The premises should preferably be located at an easily accessible location and shall be
           relocated only after obtaining prior approval from the State Bank.
 (ii)      Exchange Company of ‘B’ Category will ensure that all requisite support facilities are
           available which are necessary to carry out their business.
(iii)      A non-refundable processing fee of Rs. 25,000/- shall be charged for relocation of
           each outlet. Exchange Companies of ‘B’ category shall submit the fee in the RTGS
           Clearing Account Number/ Title 020139999990047 (427517)/ RTGS CLR PROCESS
           FEE-NON REFUND-EXC through banks. Further, while submitting request for
           relocation, Exchange Companies of ‘B’ Category shall, interalia, provide relevant
           payment receipt(s) issued by bank(s) as evidence of having paid the applicable fee.
17
     FE Circular No. 13 Dated November 26, 2018
Exchange Companies Manual                                                                 Page 43
16.         Display of Instructions and Guidance to Customers
     (i)    Each outlet will prominently display name of the Exchange Company of ‘B’
            Category.
 (ii)       A notice advising customers to obtain receipts of all transactions shall be prominently
            displayed at each branch.
(iii)       Another notice declaring the exchange rates applicable for currency sale/purchase
            shall also be displayed at a prominent place in each branch.
Branch                            (i)   Buy and sale of foreign currency notes and coins only.
                                  (ii)  Branchless banking as agent of M/s (name of financial
                                        institution)19.
                                  (iii) Description of any other business as and when allowed by SBP.
18
   FE Circular No. 08 Dated August 13, 2018
19
   Subject to approval by BPRD to financial institution for appointing the Exchange Company of ‘B’ Category as
the agent
20
   FE Circular No. 15 Dated December 12, 2018
Exchange Companies Manual                                                                             Page 44
   (i)   Each outlet shall be equipped with high resolution CCTV cameras having zoom
         function in order to monitor and clearly capture all activities taking place in the
         respective outlet.
  (ii)   The CCTV cameras shall be installed at appropriate locations of each outlet for proper
         monitoring in such a manner that each area and activity taking place in the outlet must
         be captured in the recording in particular cash counters, customer area, vault, printers,
         computer systems, manager cabin etc. Besides, entrance/exit of the outlet shall also be
         adequately covered.
 (iii)   The arrangement for recording of CCTV shall be functional on 24 hours 7 days basis
         with necessary lighting facility for clarity in video recording. Further, proper
         electricity back-up shall also be arranged for the purpose.
 (iv)    The video recording through CCTV cameras shall be preserved for at least two
         months. However, in case of any dispute/incident within the business premises, the
         related recording shall be preserved till the resolution of the matter. However, in case
         the matter is under investigation or is sub-judice before a court of law, the related
         recordings shall be preserved for a period as may be required in terms of applicable
         laws/regulations and/or Court’s orders.
  (v)    The backup of recording shall be maintained at an appropriate place in case a
         company keeps the original recording in the same outlet to avoid loss of recording in
         case of any untoward incident taking place at the outlet e.g. earthquake, fire breakout
         etc.
 (vi)    In case of any technical issue in installed CCTV cameras/Digital Video Recording
         (DVR) system, the same shall immediately be communicated to the Head Office of
         the company by respective outlet. All correspondence among outlets, Head Office and
         vendor shall be preserved and made available to the State Bank’s inspection team for
         their review during the course of inspection.
(vii)    The time of CCTV camera and DVR system installed at outlets shall be synchronized
         with the time of the core business application.
(viii)   The staff of the outlets shall be provided training to operate CCTV camera/DVR
         system.
   (i)   Exchange Companies of ‘B’ Categories are not allowed to enter into franchise
         arrangements with other entities.
 (i)    All dealings between an Exchange Company of ‘B’ Category and its customers shall
        be supported by official receipts. Such receipts shall be prepared for every transaction
        in duplicate, one of which shall be provided to the customer.
(ii)    Every receipt provided to the customer shall be sequentially numbered and also bear
        the name of the Exchange Company of ‘B’ Category, date, nature of transaction i.e.
        sale/purchase, currency dealt, exchange rate and initials of dealer/authorized
        employee.
(iii)   All record of the business transactions must be maintained for 10 years from the date
        of transaction or longer if so prescribed under other laws, rules & regulations. Further,
        all information/record should be maintained in such a manner that the same may be
        made readily available to State Bank or any other relevant Law Enforcement Agency
        as and when required as per related laws.
(iv)    Any information/record requisitioned by any Law Enforcement Agency during their
        investigation/prosecution process should also be provided in timely manner as per the
        governing laws.
 (i)    Financial year of Exchange Company of ‘B’ Category will be from 1st July to 30th
        June.
(ii)    The company shall ensure that proper internal controls are in place supported by
        Internal Audit.
(iii)   For the purpose of annual statutory audit, the Exchange Company of ‘B’ Category
        shall appoint only those auditing firms that are on the approved list of the State Bank
        for audit of banks.
(iv)    The company shall invariably submit to the State Bank, within a period not exceeding
        three months from the date of closing of its financial year, a signed copy of its year
        end audited accounts to Off-Site Supervision & Enforcement Department, Exchange
        Policy Department and Statistics & Data Warehouse Department.
              Exchange Company of ‘B’ Category shall submit various reports to State Bank as per
Chapter 7 of this manual according to the permissible scope of their business.
22. Inspection
 (i)          The State Bank reserves the right to inspect the activities of Exchange Company of
              ‘B’ Category at any time it finds appropriate to ensure adherence to the regulations
              issued by the State Bank.
(ii)          Exchange Companies of ‘B’ category are required to fully cooperate with the State
              Bank inspection team and provide full disclosure of information required during the
              course of inspection, including but not limited to their activities, accounts, operations,
              IT systems and records.
(iii)         No Exchange Company of ‘B’ Category or any official of its entire network shall:
        (a)    Obstruct or hinder the State Bank’s inspection team that is carrying out duties or
               functions under State Bank’s directives.
        (b)    Provide false, misleading or inaccurate information to the State Bank’s inspection
               team.
(iv)          Deliberate obstruction of the State Bank’s inspection team in the performance of their
              duties, by Exchange Company of ‘B’ Category or officials of its network will result in
              punitive action against the Exchange Company of ‘B’ Category and/or its officials.
              This may include, inter alia, suspension / revocation of the license of the Exchange
              Company of ‘B’ Category, permanent disqualification of its Directors and Sponsors to
              conduct foreign exchange business in any capacity.
The Director,
Exchange Policy Department,
State Bank of Pakistan,
Karachi
Dear Sir,
Yours faithfully,
Signature: _______________________________
Name: __________________________________
Proposed Designation: _____________________
Name of the proposed Exchange
Company: _______________________________
________________________________________
Address: ________________________________
Date: ___________________________________
Sub: Export of FCYs, other than U.S. Dollars, equivalent to U.S. Dollars
In terms of the procedure laid down by State Bank of Pakistan for export of FCYs other than U.S.
Dollars, we request you to kindly grant us permission for export of the above mentioned FCYs as per
details enclosed at Annexure - 5.
2. Deal Ticket Number for the export consignment is _____________.
3. Proceeds of the export consignment will be brought to Pakistan in cash USD _________________ at
   _________________________________ Airport, _________(City) or through credit of USD
   ________________ to our Foreign Currency Account No. _____________________ maintained in
   _______(Bank)__________.
4. Import consignment of cash USD will be brought to Pakistan by Flight No. ___________________
   dated ___________ scheduled at ______ a.m./p.m.
Signature of Declarent                                      Company Name
SBP Stamp & Signature                                       Authorized Signature
Custom Stamp & Signature                                    Date
*
       Abbreviation of Company Name   Company License No.       City Abbreviation   Centralized Sequence Number of
                                                                Khi/Lhr/Isb/Pew       all transactions by the company
                                                                                             during financial year
  Specimen of Unique Transaction Number for Export and Import of Foreign Currency through
                                     Airport Booth.
    Abbreviation of Company Name   Company License No.     City Abbreviation    Centralized Sequence Number
                                                           Khi/Lhr/Isb/Pew          of all transactions by the
                                                                                   company during fiscal year
Note:
   1. * Airport code for Karachi is KHI, Lahore is LHE, Islamabad is ISB and Peshawar is PEW.
   2. Alpha abbreviations for the name of each Exchange Company will be provided by EPD, SBP for
      the sake of standardization.
   3. The numeric transaction number will be sequentially maintained and will be issued by the Head
      Office of each Exchange Company for future reconciliation of export and import of foreign
      currency transactions.
The Director,
Foreign Exchange Operations Department,
SBP-BSC, Karachi.
Made at:
                  SBP Booth, Arrival Lounge,                              Airport,         (City)
5. It is hereby declared that we have imported cash USD _____________________ through flight
6. The imported cash USD declared as above is submitted for counting and inspection for the clearance
as per following;
Exchange Company___________________________
Signature:
Dated:
Signature:
         Exchange Companies (ECs) and Exchange Companies of ‘B’ Category shall develop the SOPs for
         movement of Pakistan Rupee (PKR) and Foreign Currencies (FCY) which should, inter alia,
         include the following:
        1. Each outlet (including franchises) shall restrict their business activities within the declared
             working capital.
        2. Reasons for the movement of cash PKR/FCY should be documented and approved.
        3. Mode of the transportation, for each scenario, including the means of such transport should be
             documented and approved e.g. through company’s owned vehicles, Cash-in-Transit Company,
             through airline etc.
        4.   The purpose for the movement of cash PKR and FCY shall be properly documented and
             recorded, after necessary authorization in system on real time basis by the head office.
        5.   Authorized employees and individuals associated with franchises should be registered and
             approved at appropriate level for such movement of cash PKR and FCY.
        6.   Authority Letter should be issued to the persons authorized to carry the cash PKR / FCY. The
             letter should be available with such cash carriers during movement of cash PKR and FCY. The
             letter should contain, inter alia, name of the bearer, his/her designation, date and time along
             with the details of currency(ies), amount, origin/destination, purpose etc. supported by the
             system generated vouchers / receipts.
        7.   ECs and ECs – B should develop mechanism and system to record the following information
             pertaining to the movement of cash PKR and FCY:
         1.     The UNSC’s relevant Committee established in pursuance of Resolution 1267 (1999) and successor
                resolutions approves the addition, amendments and deletion of individuals and entities subject to the
                assets freeze, travel ban and arms embargo as set out in the aforementioned Security Council
                resolutions adopted under Chapter VII of the Charter of the United Nations.
         2.     The UNSC’s relevant Committees established in pursuance of resolutions 1718 (2006) and 2231
                (2015) and their successor resolutions oversee sanction measures imposed by the UNSC to counter
                proliferation financing. As a starting point, elements that may indicate potential proliferation
                financing and sanctions evasion activities are as under:
         3.     The Government of Pakistan under the United Nations (Security Council) Act, 1948 gives effect to
                the decisions of UNSC whenever the Consolidated List maintained by the Sanctions Committee is
                updated. The Ministry of Foreign Affairs issues Statutory Regulatory Orders (SROs) to provide
                legal cover for implementing sanction measures under Security Council Resolutions. These SROs
                in respect of designated21 individuals/ entities require assets freeze, travel ban and arms embargo in
                addition to other measures in accordance with the Security Council Resolutions. These SROs are
                also available on the Ministry of Foreign Affairs website.
         4.     Similarly, for implementing sanction measures under Security Council Resolution 1373(2001), the
                Ministry of Interior issues Notifications of proscribed22 individuals /entities pursuant to the
                AntiTerrorism Act, 1997.
         5.     State Bank of Pakistan circulates the subject SROs/Notifications to its regulated entities for taking
                necessary action.
21
     Designated under the United Nations (Security Council) Act, 1948
22
     Proscribed under the Anti Terrorism Act, 1997
Exchange Companies Manual                                                                                         Page 63
     6.   The Consolidated Lists available at the UNSC Sanctions Committee’s website, are regularly
          updated and can be accessed at the following links:
               https://www.un.org/sc/suborg/en/sanctions/1267/aq_sanctions_list
               https://www.un.org/sc/suborg/en/sanctions/1988/materials
               https://www.un.org/sc/suborg/en/sanctions/1718/materials
               http://www.un.org/en/sc/2231/list.shtml
               https://www.un.org/sc/suborg/en/sanctions/un-sc-consolidated-list
          Exchange companies and Exchange companies of ‘B’ Category are advised to regularly access the
          aforesaid Consolidated Lists to ensure compliance with measures in line with the UNSC
          resolutions.
     7.   Exchange companies and Exchange companies of ‘B’ Category may educate their customers that in
          case of any wrongful or inadvertent freezing, they may apply in writing for de-listing to
          Government of Pakistan through relevant Ministry or to the UN’s Ombudsperson, as the case may
          be.
                        Export of FCYs                                                  Details of Receipt of Funds in FCY Accounts Against Exported FCYs*                                   Details of Import of Cash USD
Date                                     Equ. USD                    Date*                           Name and Branch of         Account Title & No.        Amount in USD             Date                    Amount in USD
                                                                                                     Bank
Total
* The date shows the date at which the funds against the exported FCYs were received / are expected to be received as
per the deal tickets.
Statement-B
                                                            Name Of Exchange Company:
                                Date wise Bimonthly Position of Inward Remittances for the Period from ----- to--------
                                                                    Amount in Respective                                        Equ. USD
Date                                   Currency                     Currency                      Amount in PKR
Total
Statement-C
                                                            Name Of Exchange Company:
                               Date wise Bimonthly Position of Outward Remittances for the Period from ----- to--------
                                                                   Amount in Respective                                         Equ. USD
Date                                   Currency                    Currency                      Amount in PKR
Total
Total
Annexure-A of Statement D
                                                                                                                                                     Name Of Exchange Company:
                                                                                                              Bimonthly Foreign Currency Sale and Purchase Statement with Exchange Companies and Authorized Dealers
                                                                                                                                    Sale                                                                                                                               Purchase
                                                                     Currency                        Amount in                  Rate                          Amount in PKR          Equ. USD                Currency                   Amount in               Rate                    Amount in PKR          Equ. USD
                                          Name of EC / EC(B) /                                       Respective Currency                                                                                                                Respective
              Date                              Bank                                                                                                                                                                                    Currency
Total
                                                                                                                                                                Monthly Statements
Statement-F
                                                                                                                                                              Name Of Exchange Company:
                                                                                                               Monthly Report of Foreign Currency Sale and Purchase of Transactions equ. USD 2,000/- or above for the Month of -----------
       Name of Customer                       Date                 CNIC # / Passport #              Address
                                                                                                                                                                       FCY Sold to the customer                                                                           FCY purchased from the customer
                                                                                                                               Currency                Amount in          Conversion Rate in         Amount in PKR               Equ. USD        Currency       Amount in          Rate in term of      Amount in PKR        Equivalent USD
                                                                                                                                                       Respective                 PKR                                                                           Respective               PKR
                                                                                                                                                        Currency                                                                                                 Currency
Statement-G
                                                                                                                                                     Name Of Exchange Company:
                                                                                                         Monthly Report of Remittances of Size equ. USD 2,000/- or above of the Customers during the Period from ----- to--------
     Name of the Customer                     Date               Type of Transaction i.e.      CNIC / Passport No        Name & Address of          Name & address       Account No. of the            Currency                   Remittance   Equivalent USD     Commission           Channel used for        A/c details
                                                                   Inward / Outward             of the Remitter              Remitter                   of the              Beneficiary (in                                       Amount in                     Amount received       Remittance (Bank /      of Exchange
                                                                                                                                                      Beneficiary           case of banks)                                        Respective                     (in equ. USD)            MTO etc.)             Company
                                                                                                                                                                                                                                   Currency                                                                     used for
                                                                                                                                                                                                                                                                                                              Remittances
                                                                                                                                                                                                                                                                                                                    or
                                                                                                                                                                                                                                                                                                               settlement
                                                                                                                                                                                                                                                                                                               with MTOs
Statement-H
                                                                              Name Of Exchange Company:
Reporting Date:
For The Month Ended On:
                                          Monthly Consolidated Statement of Sale OF FCY in the Interbank Market as per FE Circular No 2 of 2008
                                                                                                                                                        Minimum
                                                                                                                                                         amount
                                                                      15% of Home               Total Amount of          10% of Export of FCY
   Total Amount of Home Remittances in Equivalent USD                                                                                               required be sold          Actual Sale
                                                                     Remittance (A)              Export of FCYs                  (B)
                                                                                                                                                    in the Interbank
                                                                                                                                                          (A+B)
Statement-I
                              Name Of Exchange Company:
Reporting Date:
For The Month Ended On:
Monthly Consolidated Statement of Outward Remittances against Home Remittances of the
                    Preceding Month as per F E Circular No 4 of 2008
                                       Total Permissible
Total Inward Home Remittance in     Outward Remittances              Actual Outward
         Last Month (A)             in the Month (75% of              Remittances
                                               A)
Statement-J
                              Name Of Exchange Company:
Reporting Date:
For The Month Ended On:
  Monthly Report in compliance of instructions of remitting outward remittances through respective Global Money
      Transfer Operator (MTO) not exceeding 20% of Inward Remittances mobilized through the respective MTO
                                          Total Home                                            Actual Outward
 Name of MTO (Western Union /                                     Permissible Outward
                                     Remittances Mobilized                                     Remittances from
      Money Gram etc.)                                           Remittances (20% of A)
                                       in the Month (A)                                       the Respective MTO
Statement-K
                                                                                                                                                                 Name Of Exchange Company:
                                                                                                                                   Quarterly Report of Frequent Customers of Remittances for the Period from ----- to--------
      Name of the Customer                       Date                 Type of Transaction i.e.      CNIC / Passport No          Name & Address of        Name & address      Account No. of the            Currency                   Remittance    Equivalent USD       Commission            Channel used for          A/c details of Exchange
                                                                        Inward / Outward             of the Remitter               Remitter                  of the            Beneficiary (in                                        Amount in                        Amount received        Remittance (Bank /           Company used for
                                                                                                                                                           Beneficiary         case of banks)                                         Respective                        (in equ. USD)             MTO etc.)                  Remittances or
                                                                                                                                                                                                                                       Currency                                                                          settlement with MTOs
                                                                                                                                                                                                        Total
Frequent Customer: A customer receiving and / or effecting atleast five remittances in the
reporting period.
Statement-E
Name Of Exchange Company:
                                                                                                                Quarterly Report of Frequent Customers of Outward Remittances for the Period from ----- to--------
               Date                      Name of the Remitter        CNIC / Passport No of the      Address of Remitter      Name & address of the       Account No. of     Currency                  Remittance Amount           Equivalent USD      Commission       Channel used for     A/c details of Exchange
                                                                             Remitter                                              Beneficiary           the Beneficiary                              in Respective                                 Amount received    Remittance (Bank       Company used for
                                                                                                                                                             abroad                                   Currency                                     from Customer (in     / MTO etc.)            Remittances or
                                                                                                                                                                                                                                                       equ. USD)                            settlement with MTOs
Statement-L
                                                                                                                                                                          Name Of Exchange Company:
                                                                                                                                Quarterly Report of Frequent Customers of Foreign Currency Sale and Purchase for the Period From ----- to ------
        Name of Customer                         Date                   CNIC # / Passport #               Address
                                                                                                                                                                             FCY Sold to the customer                                                                                  FCY purchased from the customer
                                                                                                                                      Currency               Amount in          Conversion Rate in         Amount in PKR               Equ. USD        Currency           Amount in           Rate in term of PKR            Amount in PKR           Equivalent
                                                                                                                                                             Respective                 PKR                                                                               Respective                                                                   USD
                                                                                                                                                              Currency                                                                                                     Currency
                                                                                                                              Total                                                                                                                Total
Frequent Customer: A customer who bought / sold total of equ. USD 10,000/- or more in atleast 3 transactions during
the reporting period.
Statement-M
                                                            Name Of Exchange Company:
                                              Quarterly Report of Late / Non Payment of Remittances during the Period from ----- to-------- and Beyond
   Date of Remittance Booked                 Name of the              Type of Transaction i.e.          Amount in                Number of Days               Status of          Reason of Late /
                                             Customer**                 Inward / Outward              Equivalent USD               Delayed*                Remittance i.e.        Non Payment
                                                                                                                                                            Paid / Unpaid
Remittances other than those of MTOs not paid / transferred within 3 days of receipt of funds / Payment Instructions.
**Customer: Sender in case of Outward Remittances and Beneficiary in case of Inward
Remittances.
*Number of Days Delayed: Should be counted after 1 day of booking remittance
             Reporting format (sample) for Outward remittances made against inward home
                          remittances mobilized by the Exchange Companies
Total Inward Home Remittances in equivalent USD (during the last month i.e., April 2008):
_________________
Total Outward Remittances in equivalent USD made during the month (May):
____________________________
                                      INWARD REMITTANCE
                                        (By Exchange Companies)
                                                                                         (For SBP use only)
PERIOD: ________________________________
EXCHANGE COMPANY: __________________
CURRENCY: _____________________________
                                                                               AMOUNT
                                                                 (to be consolidated for each country)
                      COUNTRY
                                                               Home           Other
                                                                                                 Total*
                                                             remittances    Remittances
Canada
Germany
Japan
U.K.
U.S.A.
Norway
Bahrain
Kuwait
Qatar
Saudi Arabia
Sultant-e-Oman
U.A.E.
  Abu Dhabi
  Dubai
  Sharjah
  Others
Other Countries (Please specify)
Total
* This total will be listed against item No. 1 of Purchases side of the summary statement (SEC -1)
                                                                         AMOUNT
                                                           (to be consolidated for each country)
         COUNTRY
                                     Royalties &        Technical       Repair and
                                                                                            Travel   Others        Total*
                                     trade marks          fees          maintenance
Canada
Germany
Japan
U.K.
U.S.A.
Norway
Bahrain
Kuwait
Qatar
Saudi Arabia
Sultant-e-Oman
U.A.E.
  Abu Dhabi
  Dubai
  Sharjah
  Others
Other Countries (Please
specify)
Total
* This total will be listed against item No. 1 of Sales side of the summary statement (SEC -1)
Details of Directors/Shareholders/CEO
Sr.
No.      Name        Designation      Date of       Date of leaving     CNIC No.
                                    appointment
 1
Summary-1
                                    Exchange Companies (Full Fledge & B)
                                               Summary–1
                                             Book Transactions
INWARD REMITTANCES                                              OUTWARD REMITTANCES
2100 Transfers                                                  3100 Transfers
        2110 Workers' remittances                                       3110 Workers' remittances
2500 Advance receipts from agency arrangement 3500 Remittances against advance receipts
2600 Exchange Transfer & Adjustments                            3600 Exchange transfer & adjustments
        2610 Contra for cash deposit in FCA                             3610 Contra FCA withdrawal
        2620 From exchange companies in Pakistan against PKR            3620 To exchange companies in Pakistan against PKR
        2630 Receipt on account of export of foreign currency           3630 Sale to other authorized dealer in Pakistan
        2640 Purchase against sales of FCY                              3640 Sale against purchase of foreign currency
        2650 Branch transaction adjustment                              3650 Branch transaction adjustment
                                     Exchange Companies
                                         Summary–2
                       Accounts Receivable from/ Payable to Non-residents
Accounts Receivable from Non-residents                                  Accounts Payable to Non-residents
Disbursements to Residents (Funds not received)                         Disbursements to Non-residents (Funds not remitted)
2100 Transfers                                                          3100 Transfers
        2110 Workers' remittances                                               3110 Workers' remittances
2600 Exchange Transfer & Adjustments                                    3600 Exchange transfer & adjustments
        2650 Branch transaction adjustment                                      3650 Branch transaction adjustment
2800 Less: Realization/ sale of accounts receivable                     3800 Less: Repayment/ purchase of accounts payable
1320 Opening Balance                                                    1330 Opening Balance
8330 Closing Balance                                                    8320 Closing Balance
Total                                                                   Total
Note: The reporting variables do not imply permission for transaction
                                          Exchange Companies
                                              Summary–3
                                 Unpaid Inward and Outward Remittances
                                                                        Accounts Payable to Residents (Unpaid Inward
Accounts Payable to Residents (Unpaid Outward Remittances)
                                                                        Remittances)
Funds received from residents for payment abroad (neither
                                                                        Amount received for residents and yet to be distributed
transmitted nor advised abroad for payment)
2100 Transfers                                                          3100 Transfers
        2110 Workers' remittances                                               3110 Workers' remittances
2600 Exchange Transfer & Adjustments                                    3600 Exchange transfer & adjustments
        2620 From exchange companies in Pakistan against PKR                    3620 To exchange companies in Pakistan against PKR
        2630 Receipt on account of export of foreign currency                   3630 Sale to other authorized dealer in Pakistan
        2640 Purchase against sales of FCY                                      3640 Sale against purchase of foreign currency
        2650 Branch transaction adjustment                                      3650 Branch transaction adjustment
2800 Less: Funds remitted abroad                                        3800 Less: Funds distributed
1320 Opening Balance                                                    1330 Opening Balance
8330 Closing Balance                                                    8320 Closing Balance
Total                                                                   Total
Note: The reporting variables do not imply permission for transaction
2110 Foreign currency withdrawal from FCA with banks                    3110 Deposits in FCA with banks in Pakistan
2200 Travel Non-resident                                                3200 Travel Resident (for travel abroad)
        2210 Religious                                                          3210 Religious
        2220 Business                                                           3220 Business
        2230 Student trainees                                                   3230 Student trainees
        2240 Health                                                             3240 Health
        2250 Holiday\ tourist                                                   3250 Holiday\tourist
2300 Un-spent foreign currency balance from resident travel:            3300 Un-spent rupee balance from non-resident travel:
        2310 Religious                                                          3310 Religious
        2320 Business                                                           3320 Business
        2330 Student trainees                                                   3330 Student trainees
        2340 Health                                                             3340 Health
        2350 Holiday\ tourist                                                   3350 Holiday\ tourist
2400 From residents                                                     3400 To residents
 2410 Withdrawal from FCA with ADs                                       3410 For deposit to FCA with banks
 2411 Holdings                                                           3420 For holdings
 2420 Earned from services provided abroad
 2430 Purchase from other residents
 2440 Purchase from non-residents
 2450 Workers’ remittances
 2460 Private donation
 2470 Gifts and other transfer
2510 From exchange companies in Pakistan against PKR                    3510 To exchange companies in Pakistan against PKR
2520 From authorized hotels in Pakistan against PKR                     3520 To banks (authorized dealers) against PKR
2530 Import of foreign currency                                         3530 Export of foreign currency
2540 From banks (authorized dealers) against PKR
2550 Branch transaction adjustment                                      3550 Branch transaction adjustment
Total                                                                   Total
Note: The reporting variables do not imply permission for transaction
   Technical fee
       3230
       Payments made on account of services rendered by foreign technician or consultants to
       residents of Pakistan subject to No Objection Certificate (NOC) by Authorized Dealers
       (ADs).
   Financial services – resident banks
       3270
       Payments made on account of financial services from resident banks.
   Financial services – non-resident financial institutions
       3271
       Payments made on account of financial services from non-residents financial institutions/
       exchange companies etc. such as Western Union, Money Gram etc. for disbursement of
       remittances.
   Financial charges related to export of currency
       3272
       Financial charges related to export of currency
Remittances against advance receipts
       3500
       Contra on account of remittances disbursed out of advance receipts from non-resident
       companies under agency arrangement.
Exchange, transfers and adjustments
       All transactions of exchange companies with other exchange companies, adjustments with
       their own branches or transactions with authorized dealers those change the consolidated
       position of receipts and payments.