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Quality Management Process Guide

This document outlines a quality system process map that shows the key processes involved in customer requirements, resource management, product realization, measurement, analysis and improvement, and feedback. The process map includes 16 numbered processes such as receiving customer orders and requirements, product design, production planning, purchasing, monitoring product quality, internal audits, and continual improvement.

Uploaded by

Daniel Praditya
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© © All Rights Reserved
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641 views1 page

Quality Management Process Guide

This document outlines a quality system process map that shows the key processes involved in customer requirements, resource management, product realization, measurement, analysis and improvement, and feedback. The process map includes 16 numbered processes such as receiving customer orders and requirements, product design, production planning, purchasing, monitoring product quality, internal audits, and continual improvement.

Uploaded by

Daniel Praditya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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QUALITY SYSTEM PROCESS MAP

CUSTOMER REQUIREMENTS
1 Product Info, Quotes
and Orders CUSTOMERS

12 Human Resources

13 Plant, Facility and


Equipment

Communication
Customer
14 Information Resources
(Document Control)

15 Measuring/Monitoring
Devices

2 Product Design * RESOURCE


MANAGEMENT
3 Production and
Quality Planning 10 Management
Policies, Planning
and Commitments
4 Purchasing and
Receiving
PRODUCT MANAGEMENT 11 Management
REALIZATION RESPONSIBILITY Review
5 Production

MEASUREMENT, 16 CONTINUAL
ANALYSIS AND IMPROVEMENT
IMPROVEMENT (Corrective &
Preventive Action)

Product
7 Monitoring and Measurement
of Products
Verification

8 Monitoring/Measurement of
QMS (Internal Audits)
6 Labeling, Packaging,
Shipping, Distribution 9 Monitoring Customer
Satisfaction

*Note: Product Design is


claimed exclusion.
Feedback
CUSTOMERS

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