Doc No: AQM / Annexure 01

CUSTOMER SPECIFIC REQUIREMENTS Issue no: 1, Date 01.04.2018

Revision no: 3, Date 02.12.2019
RML
S no IATF 16949 IATF CLAUSE RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VOLVO BENETELER COSMA TRW AL DAIMLER M&M VW DAIHATSU PIAGGIO Nexteer
DOCUMENT
Clause ref: DESCRIPTION 1st Edition - Version 2016 REVISION DATE - 01/01/2018 VERTICAL As On 01/05/2016 - Fourth Edition: As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 THIRD EDITION Release date : September -2017 Supplier Quality Manual: May2012 CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019
REFERENCE

Supplier shall ensure that ISO 9001 / ISO/TS16949 or

IATF16949 Certification always remains in its valid state
of condition. For whatsoever reasons, if the validity of 1.Review of Technical Specification RTS - RTS for all new parts or Design
the ISO 9001 / ISO/TS16949 or IATF16949 Certificate changes Refer 5.1
expires / terminates, this shall be communicated to 2.Part Application Agreement (PAA) - Rane agrees with VOIVO of the
1 Customer Specific CSR MATRIX No RNAIPL customer specific requirement for this section TML immediately. performance requirements & physical installation of the components in the No Beneteler customer specific requirement To be filled by RML based on IATF CSR To be filled by RML based on IATF CSR To be filled by RML based on IATF CSR MBST 2016 ( Mercedes Benz special terms To be filled by RML based on IATF CSR To be filled by RML based on IATF CSR To be filled by RML based on IATF CSR
4.3.2 No MSIL customer specific requirement for this section Yes-CSR No Nexteer specific requirements for this section
Requirements final truck application Refer 5.2 for this section Requirement Requirement Requirement 2016) Requirement Requirement Requirement
Supplier shall aim to meet zero defect in supplies in 3.Part Handling Review (PHR) -Rane Ensure the quality of their product is not
order to meet level 1 of compromised during transportation,storage and installation activities in PHR
WCSQ performance. Supplier shall ensure installed review Refer 5.3
quality gate and defects don’t leave
manufacturing plant

Suppliers of identified parts related to Emission and The

safety should share the reports of all CTQ parameters Supplier shall also establish and maintain rules, guidelines, and
on quarterly basis with TML. In case of auto 1.Conditional greater than 60 % No stopping parameters No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this trainings for the teams involved
2 4.4.1.2 Product Safety QSP 45 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section Yes-CSR YES RML
gauging facility available at supplier’s end, the records 2.Approved greater than 90 % for this section this section this section section for this section section including a reporting line of safety status and issues, reporting to
of these parts should be maintained for the supplier's safety management and
min 4 years. to Nexteer’s designated safety representatives.’
Suppliers providing a safe and
healthy working environment, offering competitive wages and
benefits, establishing reasonable working
hours, allowing freedom of association, providing training and
development of employees, intolerance
of harassment and discrimination as well as, forced and child labor.
3 Corporate SGIPL HR Corporate Social Responsibility Self-assessment Score over 60 %.. No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this In addition, suppliers must operate
5.1.1.1 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
responsibility POLICY No Stopping Parameter for this section this section this section section for this section section section section section honestly and equitably in accordance with laws pertaining to
terrorism, money laundering, corruption
and conflicts of interest, anti- competitive business practices,
protection of intellectual property,
confidential information, company data and personal data, respect
for company property, and export
controls.
Confirmation of the implementation of the supplier's quality
management system and its ability to meet Renault Group
requirements will be carried out by Renault Group using the
Alliance audit tools (such as ASES, PESES or SHC).

The supplier shall achieve a minimum level of C rank after

ASES evaluation.
4 QSP 22 In some cases, the supplier may be requested to achieve a No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
5.1.2 Customer focus No TML customer specific requirement for this section No MSIL customer specific requirement for this section No VOLVO specific requirement for this section YES YES YES No Nexteer specific requirements for this section
minimum ASES level of B rank. If the supplier is evaluated at for this section this section this section section for this section section
an ASES level of D rank, they will either receive no business or
will be obliged to commit at top management level to provide
the necessary resources and action plan to achieve the
required Quality level.

Adherence to this commitment should be considered as a

Customer Requirement, as defined in IATF 16949 clause 5.2:

The supplier must have a Supplier ANPQP Representative

(SAR) responsible for ANPQP deployment within their
organization.
The SAR can be at plant or at group level, as long as the
following tasks are ensured at certified organization level :
- staying up to date with latest ANPQP changes
Organizational roles,
5 5.3.1 responsibilities and QMS MANUAL - making sure that point 3) below is followed No TML customer specific requirement for this section No MSIL customer specific requirement for this section No VOLVO specific requirement for this section
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
YES YES YES No Nexteer specific requirements for this section
for this section this section this section section for this section section
authorities
The supplier staff in contact with Renault during the
quotation phase, project development phase and mass
production phase must have been trained in ANPQP.
Evidence for 4.3 may include, but are not limited to training
records, explanation of ANPQP and demonstration on how to
access to ANPQP requirements and templates, ANPQP portal.

6 Action to address risks QSP 38 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
6.1.1 & 6.1.2 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
and opportunities for this section this section this section section for this section section
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
7 6.1.2.1 Risk Analysis QSP 38 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
for this section this section this section section for this section section
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
8 6.1.2.2 Preventive Actions QSP 30 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES Only for electronic suppliers and not appalicable for us.
for this section this section this section section for this section section
The supplier becomes aware of an impending production
interruption, the
supplier shall make every attempt to notify the Nexteer receiving
Rane must establish and provide an plants (Production Control), the Buyer
and the AQE/SQE within 24 hours.The nature of the problem shall
executable contingency plan to ensure supply
be communicated with the
of product to Benteler.
immediate actions taken to assure supply of product. Production
This plan should generally address natural
No Daimler Customer specific Requiremnents No customer specific requirement for this interruptions may include (but are not
disasters, power outages, labor work YES YES YES
No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this for this section section limited to) natural disasters, political unrest, war, cyber-attacks on
9 6.1.2.3 Contingency Plans SGIPL-SB-QSM-FNo RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section stoppages, etc. The plan
this section this section section information technology systems,
should also specifically address the facility and
equipment used to produce the Benteler capacity issues, quality issues, labor strikes, planned down-time or
other events that prevent the
products and details
supplier from meeting the specified capacity volumes or from
regarding alternative means to continue the
supply of product to Benteler Refer section 24 performing/submitting any APQP event or
task that would impact program launch or timing (e.g. R@R or
PPAP). The supplier is required to
No Daimler Customer specific Requiremnents
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
for this section
No COSMA customer specific requirement for No TRWcustomer specific requirement for No Daimler Customer specific Requiremnents No customer specific requirement for this
10 7.1.2 People QSP 33 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section See ISO 9001:2015 requirements See ISO 9001:2015 requirements YES YES YES No Nexteer specific requirements for this section
this section this section for this section section
No AL customer specific requirement for this
Tools and/or equipment shall be permanently
7.1.3 & Plant, Facility, and No Beneteler customer specific requirement No TRWcustomer specific requirement for section No Daimler Customer specific Requiremnents
11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section marked so that ownership of each item is 0 YES YES YES No Nexteer specific requirements for this section
7.1.3.1 equipment planning for this section this section for this section
visually apparent refer section 20.10
Gage R&R’s:
• Shall be completed on all measurement systems identified on the
control plan. This includes
hand tools such as micrometers or calipers, as well as those features
checked by a CMM, Optical
Comparator, Smart Scope, attribute gages, online test or inspection
equipment, visual inspection,
Measurement System QMS MANUAL No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No Daimler Customer specific Requiremnents No customer specific requirement for this etc.
12 7.1.5.1.1 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES
Analysis for this section this section this section for this section section • Shall be included in PPAP submission for special characteristics
and those features that will have
capability studies submitted at the time of PPAP.
No AL customer specific requirement for this • Gage R&R’s are to be updated annually along with annual layouts.
section • Minitab version 15 or newer is the required software and format
for all MSA submissions, unless
an alternate software has been evaluated by Nexteer and proven to
match the results from minitab
Rane must present their planned level of
Supplier shall be responsible to maintain gauges,
traceability (single part or batch size, including
inspection Fixtures and instruments used in a valid
Measurement definition of the traceability reference) to All part dimensional; performance and
7.1.5.2 & state of calibration. Calibration work at specified No TRWcustomer specific requirement for No Daimler Customer specific Requiremnents
13 traceability & QSP 21 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section Benteler and gain written acceptance from material requirements as conducted at PPAP 0 YES YES YES No Nexteer specific requirements for this section
7.1.5.2.1 interval shall be carried out from calibration this section for this section
calibration the Benteler SQE (@ the Benteler APQP are to be verified yearly refer page no 14
laboratories, who have traceability to National
Milestone - Production Readiness Review).
Standards.
Refer section 17

14 Organizational QSP 34 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
7.1.6 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
knowledge for this section this section this section section for this section section
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
15 7.2.1 & 7.2.2 Competence QSP 06 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
for this section this section this section section for this section section
16 Internal Auditor QSP 25 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
7.2.3 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
Competency. for this section this section this section section for this section section
A member who was selected by a supplier
17 Second - party auditor QSP 25 from its own employees and leads assessment No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
7.2.4 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section YES No Nexteer specific requirements for this section
Competency. during a Quality Assurance Visit (supplier this section this section section for this section section section section
quality audit).
The organization ensure the persons awareness for the followling;
a) the quality policy;
b) relevant quality objectives;
c) their contribution to the effectiveness of the quality management system, No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No customer specific requirement for this
18 7.3 & 7.3.1 Awareness QSP 06 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section YES YES No Nexteer specific requirements for this section
including the benefits of for this section this section this section section for this section section section
improved performance;
d) the implications of not conforming with the quality management system
requirements.
The Nexteer Supplier Website provides easy access with links to
Internal and External communications relevant to QMS, incliding
supplier systems and important
a) on what it will communicate;
documents required to do business with Nexteer.
19 QMS MANUAL No RNAIPL customer specific requirement for this section b) when to communicate; No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No PIAGGIO customer specific requirement
7.4 Communication No TML customer specific requirement for this section No MSIL customer specific requirement for this section YES YES (http://www.nexteer.com/doing-business-with-nexteer/)
c) with whom to communicate; this section this section section for this section section for this section
All communication with Nexteer and in Nexteer systems should be
d) how to communicate;
in English to facilitate multi regional
e) who communicates.
sharing of information.
The supplier Shall establish a Quality
managemnet system. It should be set up in
line with the currently applicable version of
ISO/TS 16949. Evidence must be provided
through certification by a certification society
20 7.5.1.1, Quality Management QSP 01 & QSP 03 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No customer specific requirement for this
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Zero audit findings without an agreed upon action plan recognized by the IATF. Any deviation from YES YES YES No Nexteer specific requirements for this section
7.5.2 System documentation for this section this section this section section section
this procedure requires specific approval by
Daimler.
the supplier will set up its QM system and its
sub suppliers are also required to comply
with the requirements of this MBST.

7.5.3.1 & Control of documented No Beneteler customer specific requirement No COSMA customer specific requirement for No TRWcustomer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this
21 QSP 01 & QSP 03No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No volvo customer specific requirement for this section YES YES YES No Nexteer specific requirements for this section
7.5.3.2 information for this section this section this section section for this section section
Production part approvals, Tooling Records, Product & Preservation For Inspection Record for 11 Years 1. Quality Records - 3 years retention from date of production Supplier project records must be stored by suppliers in a manner
process design records, Purchase Orders or contracts 2. Quality System Documents - 3 years retention from date of creation that will facilitate effective search
and amendments shall be 3. Product Safety Related Records - 15 years from date of product and retrieval as required for business, legal or tax purposes for their
retained for the length of time that the product is manufactured entire retention period.
active for production and service 4. Conformance of Production Parts - 10 years from date of Product Computing and communication resources must be maintained to
requirements ,plus one year. manufactured. The minimum retention period for records The minimum retention period for records access and retrieve records
The storage periods shall be based on VDA The storage periods shall be based on VDA
5. PPAP Documents - Duration of production and service activity throughout the total retention period. These resources may include
pertinent to Customers is 3 years except pertinent to Customers is 3 years except Record for internal quality systems and volume 1. Following the discontinuation of
Plus 1 year Unless otherwise specified by VOLVO Refer 7.9 Record for internal quality systems and volume 1. Following the discontinuation of required operating systems,
No Beneteler customer specific requirement those specified in the table or as specified as those specified in the table or as specified as management review shall be retained for series production, the PPA process YES YES
22 7.5.3.2.1 Record Retention QSP 03 No RNAIPL customer specific requirement for this section management review shall be retained for series production, the PPA process applications, retrieval tools and retention media. Periodically,
for this section Customer specific requirement. The Customer specific requirement. The three years. Refer page no 50 documents shall be archived for 15 years by
three years. Refer page no 50 documents shall be archived for 15 years by Suppliers may be requested to
maximum retention period is product active maximum retention period is product active the supplier and submitted on request.
the supplier and submitted on request. provide retained data.
years + 15 years years + 15 years

Process control data, Production inspection data - minimum 2 years

The actual values of process parameters
and product test results (variable or attribute) shall be recorded.
Simple pass/fail records of
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
1.Product Process Change Notification Refer 7.1 --- After successful
PPAP no changes should be made to Rane product or process without When the supplier carries out Engineering
expressing written approval from volvo.When Rane desiring a change shall Change that may affect the quality of
Engineering No Beneteler customer specific requirement No Daimler Customer specific Requiremnents
23 7.5.3.2.2 QSP 02 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section submit a completed Product and Process Change Notification form to the delivered parts, it should be approved by No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
Specifications for this section for this section
VOLVO buyer with a copy sent to the Supplier Quality Engineer as soon as Cosma, Chennai as shown in the Table refer
the modification project is known, and at least 12 weeks prior to the section 21.0
intended Start of Production
 Doc No: AQM / Annexure 01
CUSTOMER SPECIFIC REQUIREMENTS Issue no: 1, Date 01.04.2018
Revision no: 3, Date 02.12.2019
RML
S no IATF 16949 IATF CLAUSE RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VOLVO BENETELER COSMA TRW AL DAIMLER M&M VW DAIHATSU PIAGGIO Nexteer
DOCUMENT
Clause ref: DESCRIPTION 1st Edition - Version 2016 REVISION DATE - 01/01/2018 VERTICAL As On 01/05/2016 - Fourth Edition: As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 THIRD EDITION Release date : September -2017 Supplier Quality Manual: May2012 CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019
REFERENCE
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section 1.APQP - As per AIAG guideline , latest revision Refer Section 3 MAPP – Manufacturability Assessment and Process Plan. The MAPP
2.PPAP - As per AIAG guideline , latest revision Refer Section 4
is a tool for early risk identification
3.Documentation Requirements
and documentation of mitigation plans. The MAPP requires the
(The Production (P) Release of the Volvo Drawing
supplier to consider each dimension,
• Part Version Report,Technical Requirements
PPAP : Level-4 / PFMEA : Use the latest 1. Level 2 Refer page no 38, 2.DFMEA In the feature or requirement on the drawing or in the product
• Process Flow Diagram
AIAG Potential Failure Mode & Effects case where the design responsibility lies with specification and document how it will be
• Process FMEA
1. As per AIAG guideline , latest revision Analysis (PFMEA) manual as the basis for Ashok Leyland, DFMEA will be done by the manufactured, measured and controlled in production.
24 Operation planning and QSP 12 • Control Plan AIAG PPAP Submission Level-3 Refer section:- No Daimler Customer specific Requiremnents
8.1 & 8.1.1 2. Level -3 is the default level to be used for creating this document.Failure modes shall new product development department of No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
control • Dimensional results 7.5 for this section
initial submissions for imported parts include designated characteristics from the Ashok Leyland. The supplier will receive the The AIAG Advanced Product Quality Planning (APQP) and Control
• Material test results
TRW drawing in addition to the process and design for prototype development Refer page Plan reference manuals shall
• Performance test results
tooling based items Refer section 2B.2 no 28 be used to develop and report progress on new programs. For
• Appearance approval report if applicable
reporting of APQP status, suppliers shall
• Part Submission Warrant
utilize the eAPQP application within Intelex unless otherwise
• Approved IMDS Report) --- As per AIAG guideline Level 4 PPAP package
identified or approved by the responsible
Exception to default PPAP level 4: Upon VOLVO request, suppliers may be
AQE/SQE.
required to submit a Level 3 PPAP package for Key Components Refer
25 8.2.1 & Customer QSP 22 No AL customer specific requirement for this No Daimler Customer specific Requiremnents See clause 7.4 and 8.2.1.1 - No Nexteer specific requirements for
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
8.2.1.1 Communication section for this section this section
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Process under statistical control 1.In deviation from VDA Volume 2, the Nexteer may utilize specific symbols on drawings and specifications
Normally distributed for cirtical characteristics level -- following requirements apply to the DS/DZ to designate special
Cpk≥1.67 characteristics specified in the Specification characteristics. These special characteristics must be identified as
Electronic components Minimum requirement Cpk≥2,0* documents ( e.g, Drawing, CAD data records): customer special characteristics
• Process appropriate checking frequency * Short term process capability Cmk >= 2.00 on the supplier’s documents, including PFMEA, PFD, PCP and
• On-going Statistical Process Control * Long term process capability Cpk >= 1.67. operator standardized work
• Ppk Analysis every 6 months Refer Section 5.4 2. The supplier is responsible for determining instructions. Operator standardized work instructions will highlight
Customer Designated Process not under Statistical Control Process under statistical control normally No TRW customer specific requirement for No AL customer specific requirement for this and properly defining the special tasks that affect QCLs.
26 8.2.3.1.2 QSP 08 Cpk is 1.33 minimum No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
Special Characteristics or Capability not achieved for cirtical characteristics level --- distributed Cpk>=1.33 this section section characteristics (e.g. safety, certification,
Electronic or Automated Poka Yoke functionally and process relevant) in For any press assembly operation that has a severity 9 or 10 (CL1,
• Effectiveness verified once per shift accordance with the specification. the CL2, CL3) on the
• Volvo approved action plan for achieving Process Control and Capability supplier shall do everything within its power DFMEA/PFMEA the process control will be a force displacement
Refer Section 5.4 to exclude the possibility of defective profile, where force and distance
Process under statistical control deliveries. will be measured simultaneously, and must conform to established
Normally distributed for significant characteristics level --- 3. In such cases daimler can demand that values along the length of the
Cpk≥1.33 suppliers apply different suitable methods of press operation. Compliance to the force displacement profile will
Product volume changes of 20% or more over a previously verified
volume capability shall require
run-at-rate. The capacity study shall include identification of the
capacity constraints and evaluation
of risk to Nexteer by the supplier. The results of this study shall be
provided to the Nexteer
AQE/SQE. The capacity information provided with the quote should
Organization Manufacturing feasibility reviews for updated or new manufacturing
27 QSP 08 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents reflect the available daily
8.2.3.1.3 Manufacturing No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section processes or capacity increases requiring tooling or equipment shall be No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
for this section this section this section section for this section capacity and operating plan (hours/day, days/week).
Feasibility documented as specified on the Manufacturing Feasibility form.
The operating plan should meet total weekly
volume requirements and current model service requirements and
shall be no more than 100 hours
per 5-day work week. The Nexteer standard work year is based on
48 weeks, 240 workdays. Any
operating plan using more than 100 hours per work week (e.g. 5
Points to be discussed in spec meeting : DEVELOPMENT OF PRODUCT WITH 8.3.1.1 - No Nexteer specific requirements for this section
DFMEA,PFMEA,ECR,Criticality of EMBEDDED SOFTWARE:
Component,MSA,Inspection Method,Testing 1.The supplier that develop and supply 8.3.2.1 - The supplier shall prepare process FMEA's for all part
Method,Process Capability,Packing and Handling,Flow software, also in combination with hardware, numbers supplied to Nexteer. Where the
of manufacturing process etc. must observe the relevant valid version of supplier is responsible for design, the supplier shall prepare design
ISO/IEC 15504 or Automotive SPICE^tm FMEA's.
Discussed items to be noted in "SPEC MEETING standards.
8.3.1.1,
Design and RECORD. 2.On request, Daimler must be informed of FMEA's may be written for families of parts where batch processes
8.3.2, No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
28 development of QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No volvo customer specific requirement for this section measuring variables in the software and common tooling is used.
8.3.2.1 & for this section this section this section section
products and services Development Activity to be recorded in "Post development process. Families shall be clearly defined and have a full part number listing
8.3.3.1
Development Record" 3.The supplier must provide a results Protocol of the family. The Nexteer Product
according to SPICE or Automotive SPICE^tm Engineer and AQE/SQE shall approve the family designations.
DFMEA done with CFT. on request.
4.Without being requested, the supplier must The supplier must have a system to feedback root cause and
Concept Design-Passed With Prior Approval of Maruti. submit at least a level 2 along with a result corrective actions from problem cases to
protocol according to automotive SPICE the PFMEA and create linkage between lessons learned and the
When raw material affects Critical part performance during tending procedure. The underlying No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
29 Manufacturing Process QSP 08 No Beneteler customer specific requirement No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
8.3.3.2 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
design Input for this section this section section for this section
1.The supplier is responsible for determining
Supplier shall demonstrate exhaustively that its entire
and properly defining the special
production is conforming to Safety and Regulatory
characteristics (e.g. safety, certification,
Characteristics. Safety and Regulatory characteristics as
functionally and process relevant) in
mentioned on the part drawing must be taken into account in
accordance with the specification. the
successive Control Plan applied during production and
The organization shall have a process to supplier shall do everything within its power
30 QSP 08 Conformity Of Production Trials must be performed Supplier to inform TML about symbol used for special Beneteler customer-Specific Requirement No TRW customer specific requirement for No AL customer specific requirement for this Refer to section 8.2.3.1.2 for Nexteer specific requirements
8.3.3.3 Special Characteristics No MSIL customer specific requirement for this section Volvo Customer-Specific Requirement regarding customer defined symbols identify critical operations within their to exclude the possibility of defective No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
respectfully with defined methods and frequency. Supplier characteristics apart from customer specified symbol. regarding customer defined symbols this section section regarding customer defined symbols
manufacturing process. deliveries.
shall be compliant to updated Regulations in the country of
2..Suppliers of electrical &electronic
commercialization. Evidence of tests with results and
components shall implement suitable
synthesis reports must be provided on customer’s request.
indicators to detect conspicuous trends and
Such evidences shall be kept available accordingly to defined
anomalies. No parts subject to anomalies shall
storage period.
be supplied to daimler.
Design and No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
31 8.3.4 QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
development control this section this section section for this section
32 QSP 08 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
8.3.4.1 Monitoring No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
for this section this section this section section for this section
Prototype Program – Prototype requirements shall be documented
through the Buyer for that specific
If the prototype and production suppliers are program.
Prototype parts suppliers that will be The ability of the supplier to provide
different, the prototype supplier shall share It shall be the supplier’s responsibility to request confirmation of
Rane required to deliver prototype parts. By the VOLVO definition, producing the same as production parts prototypes according to desired time
No Beneteler customer specific requirement with the production supplier the process No Daimler Customer specific Requiremnents the need for prototype control plans,
33 8.3.4.3 Prototype Programme QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section First Run Sample to be Submitted 300 no's prototype parts are any parts that are built on a production process other MUST adhere to the AIAG APQP manual in schedule. The Prototypes should also be of No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
for this section knowledge gathered in prototype fabrication. for this section FMEA's, etc. from engineering. NOTE: Prototype control plans do
than the final PPAP approved process.Refer Section 5.7 addition to the requirements of this manual regular production standard Refer page no
Proprietary information may be withheld by not apply to bulk materials.
Refer section 8.1 20
prior agreement with TRW. Refer section 2B.9 NOTE: Prototype control plans may be required on High Impact
parts as defined by Nexteer during
program development.
No TML customer specific requirement for this section Submission of sample to maruti - Samples to be 1.PPAP -- As per AIAG guideline , latest revision Refer Section 4 1.Daimler can request a PPA report for the The supplier shall comply with the current editions of the AIAG
Note that it is the organization responsibility to ensure the submitted as discussed in specification meeting. Along 2.Documentation Requirements single components with daimler item Production Part Approval Process
verification of its process, regardless of the customer with the following attachment; (The Production (P) Release of the Volvo Drawing numbers within a delivery scope as per VDA (PPAP) and Service Production Part Approval Process (Service PPAP)
approval. Parts drawing approved by maruti • Part Version Report,Technical Requirements volume 2. manuals unless otherwise
Draft process control standard • Process Flow Diagram 2.A new PPA process the supplier shall submit specified. The AIAG PPAP forms shall be utilized to prepare
MSA, DFMEA, PFMEA, Cpk and contingency plan. • Process FMEA the sampling subject to the planning to the submissions.
• Control Plan new Daimler plant together with the existing The required method of submission is electronically. Each section of
For new development - 2 copies of Process Control • Dimensional results No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this series production approval to the new No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this the PPAP submission should be a
34 8.3.4.4 Product Approval Process
Standard with sample. • Material test results for this section this section this section section daimler plant in order to receive series section section section section separate PDF file. Reference the Nexteer Electronic PPAP
• Performance test results production approval for the specific plant. Submission Instructions located in the
In case of ECN from maruti - Update The PCS and • Appearance approval report if applicable 3.Parts for which sampling has not yet been Nexteer Supplier Website for additional submission requirements.
Submit 3 copies to maruti with in a Week before the • Part Submission Warrant performed shall be identified with their Any exception must be approved by
supply of FPP. • Approved IMDS Report) -- As per AIAG guideline Level 4 PPAP package development status with part life record. the Nexteer AQE/SQE.
Exception to default PPAP level 4: Upon VOLVO request, suppliers may be Seperate labling of sample parts for
For Revision from our side - 3 copies of PCS to be required to submit a Level 3 PPAP package for Key Components Refer production tests can be demanded by the On new or revised materials, notification of PPAP approval by
submitted. Section 4.4 respective daimler plant. Nexteer does not authorize shipment.
No RNAIPL customer specific requirement for this section Supplier shall ensure that the latest issue of drawings Process Capability,fool proofing methods,Length of
and documents supplied by TML are referred process flow should be less and in-process inventory
whenever processes are performed and shall be should be minimum.
obliged to maintain secrecy thereof. Wherever
drawing specifies National/International Standard,
Supplier shall maintain the latest copy of the same
Manufacturing Process unless pertinent issue is specified. Latest drawing can No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.3.5.2 QSP 08 No volvo customer specific requirement for this section No Nexteer specific requirements for this section
design output be reviewed & downloaded from SRM portal provided for this section this section this section section for this section section section section section
valid PO for same is released to supplier. In cases,
where drawings are not available, supplier shall take
up with the concerned buyer / designer /SQE to obtain
the drawings.

1. Trigger for the PPA Process the daimler

employees are responsible for series
production part approval shall be notified to
all production process & Product
modification.Procedure matrix available in
MBST section 13/18 section 4. Within the
scope of sampling of new or modified parts
35 8.3.6, Design and QSP 08 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this supplier is obliged to set the material data No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No volvo customer specific requirement for this section No Nexteer specific requirements for this section
8.3.6.1 development changes for this section this section this section section sheet in IMDS. section section section section
2. In the event of deviations, the supplier
shall obtained written approval in advance
from the responsible daimler development
department and submit it for sampling. the
corrected status must be presented within
the scope of subsequent sampling prior to the
expiry of the deviation permit.
Supplier shall exercise appropriate controls for off
loaded / bought out items & any change by the Tier 2
or vendor will be validated before introduction. Even
though part is off loaded, parts quality & quantity is
Control of externally No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
36 8.4.1.1 QSP11 No RNAIPL customer specific requirement for this section primary responsibility of supplier. No MSIL customer specific requirement for this section No volvo customer specific requirement for this section No Nexteer specific requirements for this section
provided process for this section this section this section section for this section section section section section
Logistics/ packing: Supplier shall to ship / transport
production parts as per TML approved
logistics/ packaging only.
The supplier shall be responsible for the quality of the parts it
produces, their sub-supplier’s quality and
New Supplier Induction: delivery performance, and subcontracted services, including sub-
1. Supplier Registration Questionnaire – for suppliers directed by Nexteer.
Suppliers to TRW shall ensure they audit and Initial screening When the supplier determines incoming inspection of sub-supplier
manage critical processes such as heat 2. On-site Supplier Evaluation Audit (SEA) material is necessary, this activity
1.Supplier Evaluation Model (SEM) treating and plating and when directed, use Surveillance Audit : shall be consistent with the risk and quality impact of the supplier.
37 Supplier Selection QSP 11 Key Element Procedure 1 General - Acceptable greater than 60 % No No Beneteler customer specific requirement No COSMA customer specific requirement for the designated format. Special process audits 1. On-site Supplier Evaluation Audit (SEA) No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this These inspections shall include
8.4.1.2 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
Process Stopping parameter Preferred greater than 90 % for this section this section are to follow AIAG’s CQI-9 (Heat Treat), CQI- 2. On-site Supplier Risk Audit for this section section section section section variable data where appropriate and be used as a key indicator for
11 (Plating), CQI-12 (Coating), CQI-15 Both the above processes evaluate the sub-supplier quality management.
(Welding) and CQI-17 (Soldering) capability of suppliers on various elements Where high risk has been identified in the sub-contracted process,
requirements. refer section 2A.7 viz., Quality, Cost, Logistics, New Product the supplier shall ensure
Development and Management Refer page containment is in place to protect the customer. For incoming
no 17 receiving and inspection, the acceptance
level shall be zero defects.

1. Under consideration of inspections carried

out at the suppliers premises in accordance
with this MBST, the inspection carried out at
daimler is restricted to the comparison of
delivery note data with the goods lables,
2. Daimler is entitled to particiapate in
inspections, appraisals, reviews or tests
Customer - directed No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this carried out by the supplier and its sub No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
38 8.4.1.3 QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Nexteer specific requirements for this section
sources this section this section section suppliers, to have observed by third parties section section section section
authorized by Daimler or following prior
coordination, to conduct such inspections
itself on the permises of the supplier and its
sub suppliers to have these carried out by
authorized third parties.
3. Daimler has the right to inspect all
development documents and documentation
 Doc No: AQM / Annexure 01
CUSTOMER SPECIFIC REQUIREMENTS Issue no: 1, Date 01.04.2018
Revision no: 3, Date 02.12.2019
RML
S no IATF 16949 IATF CLAUSE RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VOLVO BENETELER COSMA TRW AL DAIMLER M&M VW DAIHATSU PIAGGIO Nexteer
DOCUMENT
Clause ref: DESCRIPTION 1st Edition - Version 2016 REVISION DATE - 01/01/2018 VERTICAL As On 01/05/2016 - Fourth Edition: As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 THIRD EDITION Release date : September -2017 Supplier Quality Manual: May2012 CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019
REFERENCE

Pass through requirements Refer 6.7 --- A VOLVO SMA on-site audit will be
Supplier shall declare SPOC for TML to the concerned
8.4.2 , Type and extent of conducted at the supplier of Safety Critical “pass through parts”. The No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
39 QSP 11 No RNAIPL customer specific requirement for this section SQE. In case of any changes, Supplier will communicate No MSIL customer specific requirement for this section No Nexteer specific requirements for this section
8.4.2.1 control VOLVO safety auditor will conduct the audit focusing on Chapter 1 – this section this section section for this section section section section section
immediately in writing.
“Company Management” and Chapter 4 – “Supplier Chain Management

1. The supplier is obliged to meet all legal or

regulatory requirements and to take
necessary measures for acquiring and
maintaining the necessary product and
Suppliers shall ensure that products provided to Nexteer meet all
location related certification activies in good
Suppliers supplying parts related to homologation governmental regulatory requirements in
time.
should extend the validity of certification on a the region of use. This includes, but is not limited to, requirements
Statutory and 2. The supplier shall ensure independently
continuous basis through certifying agencies like ARAI/ No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this that address chemical registration
40 8.4.2.2 regulatory QSP 39 (PO) No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section and on his own responsibility, that the
BIS/VRDE etc as applicable. If there is likely to be any this section this section section section section section section (TSCA, REACH, IECSC, etc.), transportation (Dangerous Goods),
requirements documents are up to date and valid. the
break in certification, it needs to be proactively explosive devices, and environmental
supplier shall transfer those documents to
informed to TML restrictions as set forth by the applicable governmental agencies for
daimler on time, without the need of a
the Nexteer point(s) of receipt.
request by daimler.
3. The supplier must ensure delivery of parts,
which meet all legal or regulatory
requirements, over the whole life cycle.
Nexteer requires suppliers of productive parts and services to
develop and implement a quality
management system (QMS) certified to ISO 9001, and to improve
The application of a system for logistic that QMS with the ultimate objective
Displays if the supplier’s performance is
management of incoming material, of certification to IATF 16949.
Supplier Quality 1.Sub Tier Supplier requirement - The Production Part Approval Process improving or trending down, getting worse or The supplier will set up its QM system and its
41 QSP 11 No Beneteler customer specific requirement No COSMA customer specific requirement for production control and distribution, which No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.4.2.3 management system No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section documented by part service warrants is required for products from Sub Tier trending up or no change. The trend is based sub suppliers are also required to comply with
for this section this section indicates his Delivery precision/ Service level, section section section section Requirements for Sub-Tier Suppliers (MAQMSR) or certified to ISO
development Suppliers Refer 7.5 on the slope of the best-fit line applied to a 6- the requirements of this MBST.
is also the criteria for supplier evaluation. 9001 and compliant to IATF 16949.
month rolling period. Refer page 41
Refe vpage no 19 Suppliers will be prioritized for QMS verification audits based on 1)
parts with safety/regulatory
requirements, 2) current performance to Nexteer, 3) quality
certification status.
Direct Suppliers, Nexteer utilizes a Supplier Quality Escalation
Performance targets are established for all
Process (SQEP) to identify declining
suppliers annually. The VIN system will
supplier performance and engage suppliers early as issues are
automatically generate the next year’s targets
developing to implement sustainable
based on a 50% improvement to the current
quality improvement. The intent is to implement a rigorous process
Supplier shall review and monitor ISR in SRM portal performance using data from July of the Suppliers are also responsible for
that protects Nexteer from any
42 QSP 11 every month and take actions accordingly to remain previous year through June of the current implementing and managing a sub-supplier No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.4.2.4 Supplier Monitoring No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section degrading levels of quality performance at a supplier that can lead
source able for any new year. In support of the Advanced Purchasing part approval process that is recognized by for this section section section section section
to spills and customer impacts.
business. Procurement Process (APPP), these goals are Ashok Leyland. Refer page 33
Level 1 - self assessment via the NSA and supplier improvement
then re-evaluated by Purchasing and Supplier
plan
Quality using QOS analysis and may be
Level 2 - Level 1 activity plus pFMEA to control plan gap analysis
adjusted to assure the proper targets are set.
Level 3 - Top focus supplier process
Refer page 42
Level 4 - On-site QMS audit by nexteer SQE

Nexteer follows IATF 16949 2nd party audit requirements. Where a

Nexteer OEM customer has
Low Performing Suppliers -Volvo Monitors Rane Performance on a monthly No AL customer specific requirement for this No Daimler Customer specific Requiremnents
43 8.4.2.4.1 Second - party audits QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement additional requirements (e.g. annual audits, scope and duration per
basis Refer section 8.6 section for this section
IATF Rules), those requirements
will apply and will be communicated to the affected supplier.

1.Suppliers to TRW shall ensure they audit

and manage critical processes such as heat
treating and plating and when directed, use
the designated format. Special process audits
are to follow AIAG’s CQI-9 (Heat Treat), CQI-
No Beneteler customer specific requirement No COSMA customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
44 8.4.2.5 Supplier Development QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section 11 (Plating), CQI-12 (Coating), CQI-15 No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
for this section this section section for this section
(Welding) and CQI-17 (Soldering)
requirements. refer section 2A.7 , 2.
Measures if supplier Run @ Rate is completed
after due date and/or does not have passing
score due to supplier issues. Refer Section 42

Rane should develop and implement a safe

launch control plan prior to initiation of the
production part The pre-launch control plan must be used for
The Advanced Product Quality Planning and Control Plan manual,
supply. The safe launch control plan shall all pre-production requirements and for the
available from AIAG, should be used
cover the initial part supply + ninety (90) days early production shipments. The quantity of
as a guide in developing and maintaining control plans (i.e.,
and shall, at a parts to be processed or the time period (90
No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents Prototype, Pre-Launch & Production).
45 8.5.1.1 Control Plan QSP 13. QSP 14, QSPNo
15RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section minimum, include additional samplings, days minimum for initial start-up) that a pre- No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
this section section for this section
additional checks or tests and/or increased launch is to be utilized can only be terminated
The supplier control plan must include layout inspection and
frequencies to after obtaining agreement in writing from
functional testing to be performed
ensure quality issues are contained within Cosma Chennai Quality team. refer section
annually.
their facility and are not forwarded to 11.4
Benteler. refer section 8 (Pre -Lanch control
pan)
Operation Method, Caution Point, Process Parameter,
Quality Check Point, Abnormality, Handling Defect 1. Operators shall use the most current work instructions.
Standardized Work - Visual standards and/or boundary samples that differentiate “good”
History. No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
46 8.5.1.2 QSP 13. QSP 14, QSPNo
Operator instructions 15RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement from “bad” shall satisfy customer
2. The organization shall ensure that work instructions contain reaction plans for this section this section this section section for this section
and visual standards requirements and be controlled.
Worker Should Understand WI. Should be in for non-conformances showing the specific required steps.
Vernacular Language with Photos
For major job changes affecting critical quality
characteristics. No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
47 8.5.1.3 QSP 13. QSP 14, QSPEvidence
Verification job set-ups 15 of verification should be accessible No TML customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
Nomination Of Critical Part Operator for this section this section this section section for this section
Should be senior most Operator in the company
Total Productive No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
48 8.5.1.5 QSP 16 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
Maintenance for this section this section this section section for this section
Supplier shall maintain history cards and maintenance
of tooling such as Dies, Molds, Jigs, Fixture either
Management of
provided by TML or made by them. Supplier are
production tooling and
responsible for refurbishment or making new tooling No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
49 8.5.1.6 manufacturing test, QSP 18 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
in case tool life is over. for this section this section this section section for this section
inspection tooling and
Supplier shall carryout preventive maintenance of
equipment
production tooling such as dies, jigs and fixtures at
frequent intervals
Suppliers shall electronically receive ship authorizations (DELJIT),
schedules and forecasts (DELFOR)
– depending on the local requirement and send DESADV’s at the
time of shipment. Suppliers shall be
EDIFACT compliant. Suppliers who are not EDI capable should
contact PC&L for deviation approval
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
50 8.5.1.7 Production Scheduling QSP 12 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement and develop a plan to reach the standard requirement.
for this section this section this section section for this section
Nexteer expects suppliers to meet schedule requirements based on
forecast
information provided. Suppliers are expected to maintain
appropriate finished goods inventory buffers
to protect delivery requirements.
The shipper number will be linked to the lot 1. The supplier must assess the relavance of The Nexteer product traceability requirements apply to critical
1.Materials Management Operations Guidelines/Logistics Evaluation If the supplier is unable to stamp the traceability procedure in such a way that the the said products and servises supplied in components for all 2013 model year
(MMOG/LE) self-assessment level A identification number on the part (i.e., the delivered product, unless otherwise approved terms of safety or certification, and note the programs and beyond.
Supplier should have a robust system to ensure the
(Optional for VBNA suppliers) part is too small), alternate methods of part in writing by the TRW Supplier Development results of such assessments on all technical Typical traceable items may include lot, date, shift, raw material,
8.5.2 & Identification and identification & traceability of the component from the No Beneteler customer specific requirement No AL customer specific requirement for this No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
51 QSP 19 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section identification may be used, but must be Engineer, can be traced back to the raw docunmentation, drawings and other machine, die/cavity number, department
8.5.2.1 Traceability raw material stage till final dispatch. This will ensure for this section section
2.Lot Tracebility Requirement -- Rane should have an effective system of approved, in writing by Cosma Chennai - material. The maximum size of a lot shall documentary material. number, key process parameters/data, etc. Key process
traceability of the material in case of Quality issues
traceability that ensures delivered product can be traced from a finished Engineering and Quality team. Refer section consist of one shift or eight hours of 2. The supplier is additionally obligated to use parameters/data must be captured throughout the
product in the customer application back to specific lots, sub-components, 16.3 production, whichever is smaller Refer Daimler designations in its technical process using the applicable traceability method.
parts, blanks and raw material The production history section 2B.5 documents, drawings and other No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
The supplier is to permanently mark Nexteer owned tools as
“Property of Nexteer Automotive.” The
Property belonging to
52 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents supplier shall furnish a tool inventory of all Nexteer owned tools
8.5.3 customer or external No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
for this section this section this section section for this section (active and inactive) in the supplier’s
providor
possession. The tool inventory shall be submitted to the Nexteer
Buyer annually by January 31.
1.Suppliers shall operate on the First In/First
Out (FIFO) principle when shipping product to
Cosma Chennai refe section 17.3, 2.The The supplier is responsible for providing a packaging proposal that
supplier and Cosma Chennai - Purchase Team TRW Automotive expects suppliers to conduct ensures product quality from the
It is the responsibility of each supplier to
shall determine and document the type, periodic dock audits on packaged materials. supplier’s plant to the Nexteer dock. Suppliers shall provide
8.5.4, First In First Out inventory Control -- Rane should maintain First In/First No Beneteler customer specific requirement provide any product sold to Ashok Leyland in No Daimler Customer specific Requiremnents
53 Preservation QSP 19 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section method of packaging and the quantity of Evidence of these audits shall be retained No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement packaging in accordance with the Nexteer
8.5.4.1 Out (FIFO) inventory management practice Refer 7.4 for this section approved packaging as determined by AL‟s for this section
parts per container. Any deviation from the with other lot inspection documentation. Global Supplier Packaging and Shipping Manual located on
APQP refer page no 51
agreed quantity or type of method of Refer section 2B.3 nexteer.com, suppliers, shipping & labeling
packaging must have written approval from processes.
Cosma Chennai - Purchase Team refer
section 17.1

54 QSP 37 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
8.5.5 Post delivery activities No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
for this section this section this section section for this section
55 Service agreement with QSP 37 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.5.5.2 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Nexteer specific requirements for this section
customer for this section this section this section section for this section section section section section
The supplier shall inform and get feedback from Renault
Control of changes includes changes to part design, material, and
about any Change in its Product or its Process or its Control 1. The scope of sampling of new and modified sub-tier supplier, manufacturing
means prior to start change implementation. The Supplier
parts supplier is obligated to set the material location (internal or external) or process.
shall inform the relevant SAM in RNPO and the relevant CSDL
Supplier shall inform TML if there is any change in data sheets in IMDS. The ID number for the
in DQSC-F about change proposal with its risks analysis and
Methods / Processes / Tooling or change of premises IMDS data records has to be definied on the Nexteer requires that all suppliers and their sub-tier suppliers
necessary countermeasures to be taken. Then, in case of of its manufacturing facilities (4M Changes). Supplier initial sample cover sheet and in the No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this understand the importance of the timeframe required to get
56 8.5.6, common approval, Change management will be performed No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this
Control of changes QSP 32 shall obtain prior permission from TML for any No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section corresponding Annex " Material data sheet/ section section section section change request approvals through each customer level up to and in
8.5.6.1 accordingly to ANPQP chap. 9 during project phases or for this section this section this section section
changes in product/ process / sub-contractor and shall IMDS". some cases, including the Original Equipment Manufacturer (OEM).
adapted procedure during serial life. As mentioned in ANPQP, keep TML posted. The changes will be validated and 2. The regulation of MBST 36, especially with
change of or at Tier-2 is included in this requirement.
approved by TML through PPAP route. regard to "confirmation of adherence to Nexteer requested changes require timely response to the Buyer.
substance bans", have to be observed by Supplier responses are required
supplier. within 10 business days.
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
Temporary change of No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
57 8.5.6.1.1 QSP 42 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Nexteer specific requirements for this section
process controls for this section this section this section section section section section section
Tata motors may deploy 3rd party for inspection &
segregation of parts to protect non confirming parts Model,Part Name, Part no: Date of inspection, Ford reserves the right to require the use of an independent third party
Release of products No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
58 8.6 & 8.6.1 QSP 26 No RNAIPL customer specific requirement for this section issued to assembly line. In Case of 3rd Party inspection item,judgement critieria,Judgement,batch inspector to ensure that the organization only ships compliant product to No Nexteer specific requirements for this section
and services for this section this section this section section for this section section section section section
Deployment at TML, the cost of such deployment will code of lot. Ford facilities.
be debited to supplier.
Supplier shall carry out layout inspection of products 1. The organization shall perform annually a layout inspection (to all
and inform the result to TML dimensional requirements) on at least 5 parts.
Layout inspection and functional testing done and submitted to
once in a year. In case of nonconformity, supplier shall
nexteer yearly once with control plan.
work on the 4M to meet the 2. Where tooling has multiple cavities, tools or centers, the organization
Layout inspection and No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
59 8.6.2 QSP 26 No RNAIPL customer specific requirement for this section specifications. No MSIL customer specific requirement for this section conducts the annual layout on at least one part from each cavity, tool or
functional testing for this section this section this section section for this section section section section section If discrepancies are found in the layout inspection or
center, with a minimum overall sample of 5 parts.
functional tests, the supplier shall include an Interim Recovery
Supplier shall carry out type test for the products of
Worksheet.
their own design and inform the verification result to 3. The measurements are to be documented on the APQP/PPAP Evidence
TML every 6 months. Workbook.
Appearance approval requirements are
60 QSP 26 Appearance approval requirements are specified in PPAP, Volvo customer No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.6.3 Appearance Items No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section specified in PPAP, Beneteler customer specific No Nexteer specific requirements for this section
specific requirements. this section this section section for this section section section section section
requirements.
 Doc No: AQM / Annexure 01
CUSTOMER SPECIFIC REQUIREMENTS Issue no: 1, Date 01.04.2018
Revision no: 3, Date 02.12.2019
RML
S no IATF 16949 IATF CLAUSE RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VOLVO BENETELER COSMA TRW AL DAIMLER M&M VW DAIHATSU PIAGGIO Nexteer
DOCUMENT
Clause ref: DESCRIPTION 1st Edition - Version 2016 REVISION DATE - 01/01/2018 VERTICAL As On 01/05/2016 - Fourth Edition: As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 THIRD EDITION Release date : September -2017 Supplier Quality Manual: May2012 CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019
REFERENCE

Daimler is entitled to audit and evaluate the

Raw material/ Std. Parts (Fasteners/washer/etc.) shall suppliers QM system and QA measures or to
be procured have these audited and evaluated by third
Verification and from approved sources only. This shall not absolve party commissioned by daimler. This can be
acceptance of supplier of the responsibility to done as part of an audit . As part of its
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
61 8.6.4 conformity of external QSP 26 No RNAIPL customer specific requirement for this section meet the specified quality requirement. The supplier No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section deliveries, the supplier must also enable its No Nexteer specific requirements for this section
for this section this section this section section section section section section
provided products and should ensure that the Raw sub suppliers to be audited by daimler or a
services material conforms to the TML Quality Standard and third party commissioned by daimler.The
also get it cross checked from supplier consesnts toassist daimler in
NABL approved laboratories. identifying weaknesses in the Sub supplier
structure.

Statutory and No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
62 8.6.5 QSP 26 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section See clause 8.4.2.2 No Nexteer specific requirements for this section
regulatory conformity for this section this section this section section section section section section

63 QSP 26 For guidance on product monitoring and reaction plan techniques for No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.6.6 Acceptance criteria No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Nexteer specific requirements for this section
product conformance to specification for this section this section this section section for this section section section section section
1.Managing Non conforming parts- Inspection reports - In the event non-
conforming parts or materials have been identified at a VOLVO location,
Rane will be notified using an INSPECTION REPORT [IR]. The Inspection
Report is sent to an internet location along with an email to the supplier’s
quality contact.Under normal circumstances, Rane respond immediately to
The supplier shall review FMEA by using Reverse FMEA (R- any nonconformance and ensure that all receiving plants are protected
FMEA) tool. In order to switch from Corrective to preventive within 24 hours. Refer Section 8.1
64 Control of Non- QSP 27 actions, the supplier shall check at shop floor level their 2.Managing Non conforming parts- Corrective action response reporting -- No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
8.7.1 No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
confirming outputs Existing FMEA and provide necessary activities to avoid An 8D response is required for all non- conformances. It is recommended for this section this section this section section for this section
occurrence or at minimum to improve detection of Non that Rane should respond using the VOLVO 8D format. Rane may respond
conformity. using their corrective action format as long as it includes containment, cause
analysis, problem correction, and problem prevention. To avoid delay and
extra work, Rane should submit their corrective action response format for
approval to their SQE. Refer Section 8.1
3.Managing Non conforming parts- Corrective action response timing --
When notified of a non-conformance Rane should requested to react in
No RNAIPL customer specific requirement for this section Supplier shall ensure maintaining all parameters of No MSIL customer specific requirement for this section 1.In deviation from VDA Volume 2, the No Nexteer specific requirements for this section
parts as per latest drawing, being supplied to Tata following requirements apply to the DS/DZ
Motors. In case of customer specification deviations, characteristics specified in the Specification
approval must be obtained in advance in the format documents ( e.g, Drawing, CAD data records):
with all agencies approval. Any subsequent deviations * Short term process capability Cmk >= 2.00
in the component will be taken by TML as non- * Long term process capability Cpk >= 1.67.
Customer conformity. This is true for all deviations Request deviations to specifications --- VOLVO will not approve deviations 2. The supplier is responsible for determining
65 QSP 27 No Beneteler customer specific requirement No TRW customer specific requirement for No AL customer specific requirement for this and properly defining the special
8.7.1.1 Authorization for to safety critical characteristics,regulatory requirements characteristics No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
For any requirement that cannot be met or is not for this section this section section characteristics (e.g. safety, certification,
concession electronic components. Refer 7.2
feasible waiver to be obtained from TML SQA functionally and process relevant) in
department accordance with the specification. the
supplier shall do everything within its power
to exclude the possibility of defective
deliveries.
3. In such cases daimler can demand that
suppliers apply different suitable methods of
TML will communicate non-conformity, if any, on
product and Supplier shall confirm the corrective Control of shipping process includes two level are ;
action taken and date of implementation to close the
non-conformity reported. Supplier shall route such Controlled shipping level 1 - Additional inspection process separate
parts through quality gate till issue is resolved. Supplier from the PPAP
Control of non The ergonomics and the robustness of the method used have shall share the corrective actions reports to TML approved process controls, implemented at the supplier’s
66 conforming product - QSP 27 to be through PRR (Online) in SRM portal with time limit. No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this manufacturing facility.
8.7.1.2 No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section --
Customer specified considered when evaluating conformance to clause 8.3 Initial response within 48 hours and for this section this section this section section for this section section section section section
process (Design and development of products and services) final response within 15 days. Controlled shipping level 2 - Additional inspection process above
The corrective shall be analyzed for occurrence, and beyond CS1, with the
detection failure & system related root causes. additional inspection process being completed by a third party.

Supplier not responding within stipulated timeline may

impact ISR.

67 Control of suspect QSP 27 No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
8.7.1.3 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Nexteer specific requirements for this section
product for this section this section this section section for this section section section section section
Control of reworked Supplier shall obtain TML approval before No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
68 8.7.1.4 QSP 40 No RNAIPL customer specific requirement for this section No Volvo customer specific requirement for this section No Nexteer specific requirements for this section
product commencing rework & repair of parts. for this section this section this section section for this section section section section section
Control of repaired Supplier shall obtain TML approval before No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
69 8.7.1.5 QSP 41 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Nexteer specific requirements for this section
product commencing rework & repair of parts. for this section this section this section section for this section section section section section
the supplier proves the faultless product
The Controlled Shipping notification clearly identifies the
realization. The supplier documents its quality
dimensions or features that must be
assurance measures with proof of quality
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this inspected, the supplier’s responsibilities, the minimum duration of
70 8.7.1.6 Customer notification QSP 27 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section assurance.
for this section this section this section section section section section section the inspection, and the specific exit
The supplier shall inform daimler immediately
criteria that must be met before the supplier may request exit from
as soon as violations of the zero defect
controlled shipping.
obligation are foreseeable.
Non conforming parts prevented from being used in subsequent
operations by means of disassembly, distruction or part tracking
Non conforming No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this with BAR code.
71 8.7.1.7 QSP 27 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
product disposition for this section this section this section section for this section section section section section
Small parts or parts without bar code part is placed automatically
into a lock box with tamper proof chute.
1. Table A of this document details the on-going process capability
requirements.
2. All process controls shall have a goal of reduction of variability, using 6-
125 pice capability studies are required at the time of PPAP for all
sigma or other appropriate methods.
special characteristics unless otherwise agreed upon in the MAPP
3. The Statistical Process Control Manual in 2.11 of this document provides
supplier capability and selection review
additional guidance where tool wear impacts variability.
Suppliers shall maintain the capability index of the 4. All process metrics are to be traceable to Ford requirements.
9.1.1.1, Monitoring and Cpk to Be Calculated with 100 nos of parts during new The 125-piece data points should come from the 300-piece
critical characteristics provided in drawing or agreed Process Capability No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
72 9.1.1.2 & measurement of QSP 26 No RNAIPL customer specific requirement for this section development. minimum PPAP production run, in time-ordered rational subgroups
during SOR / PPAP as per Pro-X manual. Suppliers are 1.The capability index for reporting launch process capability and ongoing for this section this section this section section for this section section section section section
9.1.1.3 manufacturing process Action plan to be submitted when cpk<1.33 of a minimum of 3 pieces.
responsible to plan and execute the requirements to production process capability is Ppk
meet the above index throughout the product life time 2. The organization shall maintain ongoing process capability at
The supplier should use the latest edition of AIAG SPC for
& keep the records. Ppk > 1.33.
manufacturing process controls and AIAG MSA for measurement
3. The requirement for maintenance of ongoing process capability is to be
system equipment management.
included in the production Control Plan and the capability results recorded in
the APQP/PPAP Evidence Workbook.
4. The organization ensures that the 100% inspection methodology prevents
1. The organization shall monitor performance and customer satisfaction
The scorecard calculation is based on Cost (Calendar year % booked
metrics (as defined by Q1) and updates to Ford requirements on Ford
savings), Quality (6 month rolling data), Delivery (6-month average
Supplier Portal (FSP)
score), and Responsiveness (6-
month average score) The Nexteer Supplier Scorecard performance
2. It is recommended that the organization review their performance status
on Supplier Improvement Metrics (SIM) at least weekly. No TRW customer specific requirement for No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this levels are used as a measurement
section section section section tool to compare suppliers:
73 9.1.2 & No Beneteler customer specific requirement No COSMA customer specific requirement for this section No AL customer specific requirement for this No Daimler Customer specific Requiremnents
Customer Satisfaction QSP 22 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section
9.1.2.1 3. At least twice per year, the organization shall communicate customer for this section this section section for this section
Preferred –100 to 85
satisfaction metrics to all employees who affect the quality of Ford Motor
Source-able – 84 to 70
Company parts.
At Risk – 69 and below
a. The organization shall notify its Certification Body of record in writing No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
within five (5) working days if Ford Motor Company places the site on Q1 No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
Revocation No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
Manufacturing Product Audit: Supplier to conduct product audit at appropriate No MSIL customer specific requirement for this section A.Internal Campaigns 1.Rane supplying production parts or Problem solving - Supplier initial respond due is 24 hrs. Final
As systematic preventive action against Non Conformity stages of production & delivery. components to AL should conduct Layered , response with root cause 14 days .
2.Process Control Audits on all manufacturing No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
occurrence that could lead to major issue, the supplier shall • First Time Through (FTT) --- Zero production impact
reserve workstations and final control with Safety or/and and assembly lines that produce production Supplier shall complete 5 why and submitted final response.
Benteler reserves the right, at their sole
Regulatory marks to workers with dully controlled experience • Line Stop --- QPM < 50 parts or components for AL. These shall If the part has CL1 or CL2 features, Nexteer Supplier Quality may
discretion, to conduct a process audit at any
and practice. Regular observation reports can be requested include all error-proofing operations. complete an additional review of quality
time during the
during different audits at shop floor level. • Product Audit --- Zero PPM as per vision* 3.Rane should provide evidence of No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement documents to determine if controls are adequate. Additional error
life of the program to ensure Supplier’s
• QPM compliance to the following requirements: proofing may be required as a result of this
process and product continue to meet
74 QSP 23, QSP • PPM No COSMA customer specific requirement for No TRW customer specific requirement for 4.The organization shall conduct an internal No Daimler Customer specific Requiremnents review.
9.2 Internal Audit Benteler’s requirements.Supplier
24 & QSP 25 this section this section quality audit at least once per year. for this section
understands that negative process audit Supplier shall have a warranty analysis process consistent with AIAG
B.Management System -- Zero audit findings without an agreed upon 5.The run at rate verifies that the supplier‟s
scores (Aggregate or Risk scores < 90%) and CQI-14,
action plan actual manufacturing process is capable of
negative individual question scores (<8) must
producing components that simultaneously
be addressed in a timely and thorough Warrenty problem - completed with root cause 14 calender days
C. Index Audit --- Score over 60% meets: No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
manner by Supplier’s management
Score greater than 80% 1.AL‟s ongoing quality requirement as stated
Warrenty part retention period - Supplier retained returned parts
in PPAP
2. Daily contracted capacity after analysis or if required minimum 90 days of particular nexteer
D. Process Audit --- Process Audits may be performed under any of the
customer
following circumstances: As a part of the internal quality audit, the
Supplier shall define, implement and review necessary
continuous and scheduled action plan in order to insure ZERO 1. Rane will receive a Rejected material note(
NON CONFORMING PART delivered in Renault Group plants. TML will communicate non-conformity, if any, on RMN) at this time and is required to return a
1.Suppliers shall notify
This road map heading to zero default shall be monthly product and Supplier shall confirm the corrective signed copy (acknowledging receipt) of the
Cosma Chennai - Quality
recorded and be available during audits or Performance action taken and date of implementation to close the notice within twenty-four (24) hours
team when nonconforming
Reviews. non-conformity reported. Supplier shall route such 2. Quality non-conformance will be reflected
or suspect material has been
Finding description: Findings shall be formally acknowledged parts through quality gate till issue is resolved. Supplier monthly on the supplier ratings Refer page
75 Non-confirmity and QSP 29 No Beneteler customer specific requirement shipped. No TRW customer specific requirement for No Daimler Customer specific Requiremnents
10.2 by plant manager AND quality manager. (signature). shall share the corrective actions reports to TML No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section no 46 No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
corrective action for this section 2.Permanent corrective this section for this section
Supplier should reserve 0,5 to 1 day right after the audit to through PRR (Online) in SRM portal with time limit. 3. Corrective action implementation and
action within ten (10)
start asap the corrective process. Initial response within 48 hours and elimination of the root causes of the defects is
working days of the issue
Definition of effectiveness: (What will be the evidence of final response within 15 days. required within 15 days. The supplier MUST
date of the "Incident
effectiveness of corrective actions : Define target and how to The corrective shall be analyzed for occurrence, contact the Ashok Leyland Quality
Report". Refer section 15.4
measure it (what, when)) detection failure & system related root causes. Department when resolution will take longer
It shall be formally defined, preferably with quantified figures than 15 days. Refer page no 46
or as a binary result, such as proof or eradication of the
systemic root causes. This effectiveness definition shall be 1. The organization shall have processes and systems in place to prevent
shipment of non-conforming product to any Ford Motor Company facility. When necessary, Nexteer will provide suppliers with tools and
formalized and communicated to CB jointly with the root
2. The organization should analyze any non-conforming product or process expertise for improvement activities.
cause analysis and prior to the action plan.
Root cause analysis: It shall be documented with a deep output using the 8D methodology to ensure root cause correction and
problem prevention. FTQ issues should be prioritized with action plans showing continual
analysis for occurrence, non detection and systemic cause of
improvement over time.
non-conformity. Each type of cause shall be studied down to 3.Customer Concerns:Organizations shall respond to Quality Rejects
76 10.2.1 & No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
the root cause thanks to quality tools such as combined No TML customer specific requirement for this section No MSIL customer specific requirement for this section (QRs)by:
10.2.2 for this section this section this section section for this section An FTQ improvement process should be implemented during APQP
Ishikawa and 5 why. Note: The clock starts once Ford has sent the notification to the
organization and PPM calculations verified at PPAP and Run-at-Rate.
Causes should be at organization / management level and not
related to individuals. • Responding in 24 hours
Suppliers are responsible to develop and implement a Layered
The first 3 steps should be conducted within 21 days. • Implementing containment in the Ford plant.The organization and/or third
Audit Process.
They shall be formally approved by plant manager AND party must follow local procedures and site rules while carrying out
quality manager containment. No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
Problem Solving ----- Zero time-lag versus
Problem solving must be thorough enough to solve the
expectations* Formalized problem solving process with
problems.
• QJ/QSP Lead-time Zero Re-occurrence ref No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for forecasting and evidence of process efficiency No Daimler Customer specific Requiremnents
77 10.2.3 Problem Solving QSP 44 Acceptance of a problem solving file by a customer is no No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
Section 8.7 for this section this section this section by a supplier ensures that he has problem for this section
waiver for a poor analysis, as the ultimate goal of the analysis
• Inspection Report Lead-time solving system in place Refer Page no 18
should be for the organization itself to solve its problem
• 8D Robustness
No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
78 10.2.4 Error - proofing QSP 43 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section No Customer specific requirement
for this section this section this section section for this section section section section section
Supplier shall sign off mutually agreed warranty TRW Warranty costs resulting from supplier
procedure made for supplier designed products and in non-conformances or failure to follow
case of TML designed parts, supplier shall be liable for established and approved processes will be
Warranty/Fault Frequency ---- Zero Safety Issues The length of warranty that the supplier has
any manufacturing defects if observed during the recovered through the Cost Recovery process
79 Warranty Management QSP 37 • External Campaign/Recall Zero Field Issues No Beneteler customer specific requirement No COSMA customer specific requirement for with the customer is also a major part in No Daimler Customer specific Requiremnents No customer specific requirement for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this No Customer specific Requiremnents for this
10.2.5 No RNAIPL customer specific requirement for this section course of usage / product life. Also the supplier will be No MSIL customer specific requirement for this section outlined in 2D.5. For these issues, Warranty No Customer specific requirement
Systems • Quality Journal (QJ) r for this section this section determining his after market support and for this section section section section section
liable for the consequential defects due to part Concerns will be raised in VIN and Warranty
• Customer Claims (for powertrain) ----- presence Refer page 21
manufacturing defects. Cost of Quality will be inclusive of all TRW
Supplier to attend the warranty analysis meeting as incurred expenses including charges from
per schedule. TRW customers. Refer section 2D.6
 Doc No: AQM / Annexure 01
CUSTOMER SPECIFIC REQUIREMENTS Issue no: 1, Date 01.04.2018
Revision no: 3, Date 02.12.2019
RML
S no IATF 16949 IATF CLAUSE RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VOLVO BENETELER COSMA TRW AL DAIMLER M&M VW DAIHATSU PIAGGIO Nexteer
DOCUMENT
Clause ref: DESCRIPTION 1st Edition - Version 2016 REVISION DATE - 01/01/2018 VERTICAL As On 01/05/2016 - Fourth Edition: As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 THIRD EDITION Release date : September -2017 Supplier Quality Manual: May2012 CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019
REFERENCE

When VOLVO detects an issue in the field and assess that a purchased part is
either directly or indirectly involved, VOLVO will request supplier support in
Supplier shall inform TML in case of any serious
order to investigate the case and fine tune the problem description (1D
Customer complaints process lapse at their end resulting in non -conforming
phase). VOLVO expects the following outcome from the Pre-investigation: No Beneteler customer specific requirement No COSMA customer specific requirement for No TRW customer specific requirement for No AL customer specific requirement for this No Daimler Customer specific Requiremnents
80 10.2.6 and field failure test QSP 31 No RNAIPL customer specific requirement for this section parts being supplied to TML. In this case the supplier No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
• Parts Analysis for this section this section this section section for this section
analysis will also bear the cost of rework/ rectification at TML
• Initial Cause Analysis
or in the field
• Estimated failure occurrence
• Proposed Containment Action Refer Section 8.7

Rane should have on-going, active improvement projects that target two or TRW recommends suppliers use the
10.2.3 & three of the largest problem areas and be able to demonstrate a positive No Beneteler customer specific requirement No COSMA customer specific requirement for fundamentals outlined in ISO/TS 16949:2009 No AL customer specific requirement for this No Daimler Customer specific Requiremnents
81 Continual improvement QSP 28 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement
10.3.1 trend in reducing incidents and repeat occurrences Refer Section for this section this section as a platform for organizing continuous section for this section
8.5 improvement plans. Refer section 2D.1