Course Name: Organizational Structure
Course Code: MBA181
Training (OST)
Total number of course hours: Not applicable Credits: 2
Course Description: This course is undertaken by the students as a self-study project. The
project is carried out by the students for one month before joining the MBA program and is
evaluated during Trimester 1. It will be an organizational study in a manufacturing-oriented
organization (with a minimum turnover of INR 100 crores) for a minimum duration of thirty
days.
Note: The OST is normally an on-site study requiring the students to be physically present in
the manufacturing company to carry out the study. However, given the COVID-19 concerns,
if students so prefer, the OST can be carried out in remote / virtual / online mode for the year
2021.
Course Objectives:
To familiarize the students joining the MBA program with the essentials of how a
business establishment functions.
To identify specific business practices in the company and the industry in which that
company operates.
To analyze the key problems / challenges faced by the company and geography / industry
in which the company operates.
To understand the requirements of presenting one’s work to an audience
To enable students to prepare a report in an appropriate manner and style
Terminology** AACSB NBA
Program Learning Goals (PLGs) Program Outcomes (POs)
Program Learning Objective (PLO)
Course Learning Outcomes (CLO) Course Outcomes (COs)
Course Learning Outcomes: On having completed this course student should be able to:
CO CLO DESCRIPTION REVISED
(AACS BLOOM’S
(NBA) B) TAXONOMY
CO1 CLO1 Summarize the essential details and characteristics of the L2
business organization and the industry it operates in
(PLO2.1)
CO2 CLO2 Explain the organizational structure and functions in a L2
business organization (PLO4.3)
CO3 CLO3 Appraise the business organization using the SWOT L5
framework (PLO2.3)
CO4 CLO4 Demonstrate ability to present the report to an audience L2
(PLO3.1 & PLO3.3)
CO5 CLO5 Organize information in the report in the appropriate L3
manner and style (PLO3.4 & PLO3.5)
Programme Learning Goals –Course Objective Matrix (AACSB)
CLO Corresponding Corresponding
PLO PLG
CLO1:Summarize the essential details and PLO 2.1
PLG 2
characteristics of the business organization and
Understand the context of business problem
Functional Knowledge and Application
the industry it operates in and suggest solutions
CLO2:Explain the organizational structure PLO 4.3
and functions in a business organization Develop ability to interpret and infer from PLG 4 Critical Thinking
analysis
CLO3:Appraise the business organization PLO2.3
PLG 2
using the SWOT framework Appraise business environment and scan for
Functional Knowledge and Application
opportunities
CLO4:Demonstrate ability to present the PLO3.1
report to an audience Articulate presentation with clear goals and
objectives PLG 3 Communication
PLO3.3
Design appropriate flow of presentation
CLO5:Organize information in the report in PLO 3.4
the appropriate manner and style Express and report using appropriate language
PLO 3.5 PLG 3 Communication
Develop clarity, composition and coherence in
writing
Pedagogy:Organization Structure Training (OST) should be undertaken as self-study for
thirty days in a reputed manufacturing organization with a minimum turnover of INR 100
crores.This includes the completion of a MOOC on Udemy as well.
The companyidentified by the student, should be approved by the assigned faculty mentor.
The student is required to undertake the self-study for a period of 30 days and will need to
report the progress of the project to the academic mentor as per the guidelines.
Guidelines:
The organization should be sufficiently large with all departments/functional areas such
as Human Resources (HR), Production, Marketing and Finance.
Students are required to be in touch with their mentor while choosing the organization
and till the completion of the study. They need to apprise the faculty-mentor about the
progress of the OST on a weekly basis.
Students will be provided with an introduction letter by the Associate Dean to enable
them to approach companies for undertaking the OST.
Students have to do a self-study on the types of business organizations, clearly identifying
the advantages and disadvantages of every type. Further they need to map and relate their
organization of study to its type.
Students need to keep a soft copy of draft of the report. Some of the broad chapters of the
report can be as follows.
Chapter 1: Introduction to Organization
(Organization’s history, Vision, Mission, objectives and strategies of the organization, Key
Result Areas (KRAs) of the organization)
Chapter 2: Organization Structure
(Organization chart – Design & Structure, Advantages and drawbacks of the organization
structure, Policies and procedures followed)
Chapter 3: Functional Departments
(Functions of various departments and their managers, System of accounting followed,
Profile of the products, Product promotional measures, Career planning and promotion policy
of employees, Training measures, HRD measures (including welfare measures), Manpower
planning, Performance appraisal system, System followed for purchase of materials, Views of
managers at various levels and non-managerial staff by detailed interactions)
Chapter 4: SWOT Analysis (Company, Industry)
(SWOT analysis of the organization, Significant factors for success, Recommendations to
overcome the drawbacks and seize opportunities)
Chapter 5: Functional Highlights across Key Result Areas
(Financial performance, Financial highlights during the last three years, Marketing
performance etc., over the years, Future plans for growth of the organization)
Chapter 6: Findings, Recommendations and Conclusions
(Modifications, if any, to the organization structure, observations on the operations of the
organization)
Note: Relevant tools / technology / platforms / software applications used in the organization
need to be identified, wherever applicable for the above topics
On joining the MBA program in June, the report has to be finalized as per the Academic
Standards Handbook (to be made available to students on joining) in consultation with
their respective faculty mentors.
Students will make OST presentations in their respective mentoring groups after the
commencement of the MBA program and the best presentation from each mentoring
group will be presented to all the candidates of first year MBA.
Students are necessarily required to get OST completion certificates from the
organizations supporting their OST, clearly mentioning the number of days of student
visits for OST work.
During zero week which happens before the commencement of regular classes, there will
be theoretical sessions on business organizations for 3 hours. A quiz will be conducted for
10 marks based on the zero week sessions and student learning from OST work.
Course Work
The requirements for the successful completion of the OST Coursework includes:
Completion of the MOOC on Udemy as per details shared
OST project report submission as per the guidelines
OST Presentations (to be made in the Mentoring Groups)
Quiz (to be conducted at the end of zero week)
Recommended Reading:
Robbins,Stephen P, Coulter,Mary., Martocchio,Joseph J, Long lori K,
&Fernandez,Agna. (2021). Management (14th ed.). Noida: Pearson education.
Koontz, H., &Weihrich, H. (2018). Essentials of Management: An International,
Innovation, and Leadership Perspective (10th ed.). New Delhi: McGraw Hill
Education (India) Private Limited.
Stoner, J. A. F., Freeman, R. E., Gilbert, D. R., Nambudiri, R., &Kodwani, A. D.
(2018). Management (6th ed.). New Delhi: Pearson.
Assessment Outline
Coursework Module Marks
MOOC Completion 15
Project Report* 50
Presentation* 25
Quiz 10
Total 100
*Evaluation based on Rubrics
Evaluation Rubrics:
Project Report (CLO1, CLO2, CLO3, CLO5)
Criteria Poor (1) Average Good (3) Very Good (4) Excellent (5)
(2)
Summarises No detailed Covered a Details Detailed Detailed
essential details relevant few points were given description of
description of
and information of about all all relevant all relevant
characteristics of related to relevance areas of the information information
the business the to set the business, about the about the
organization business context for but not in business business, in the
(CLO1)
the depth context of the
business industry
Summarises No detailed Covered a Details Detailed Detailed
essential details relevant few points were given description of description of
and information of about all relevant all relevant
characteristics of related to relevance significant information information
the industry it the to set the aspects of about the about the
operates in industry context in the industry industry and
(CLO1)
the industry, the forces it
industry but not in exerts on the
depth key players
Explain the Organisatio Organisatio Organisatio Organisational Organisational
organizational nal nal nal Structure Structure
structure in a Structure Structure Structure explained in explained in
business not explained explained text, using text, using
organization(C explained in text only in text and graphical graphical
LO2) using representation representation
graphical with names of with names of
representati key personnel key personnel
on and suitability
of the Structure
is explained
Explain the Functional Clearly Key Key strategies Key strategies
functions in a demarcatio defined the strategies followed by followed by
business ns not functional followed the functional the functional
organization(C evident roles in the by the areas are areas are
LO2) business functional explained, explained,
areas are along with along with
explained examples of examples of
procedures/poli procedures/poli
cies cies and
highlights of
the functional
areas over the
last three years
Appraise the SWOT is SWOT is SWOT is SWOT is SWOT is
business not applied applied, but applied, correctly correctly
organization data points and data prepared and prepared,
using the cited are points cited information information
SWOT incorrectly are used is up-to- used is up-to-
framework(CL mapped correctly date date and is
O3) mapped linked to the
right factors in
the
environment
Suggestions No One Up to three Up to five Up to five
provided to the suggestions suggestion valid suggestions suggestions
business based provided is given to suggestions given to the given to the
on SWOT the given to the business business, with
analysis(CLO3) business business possible
implications as
well
Organize Report is Report is Report is Report is Report is
information in ridden with grammatica grammatica grammatically grammatically
the report using grammatica lly correct lly correct correct, the correct, the
appropriate l errors and the right business right business
language right terminology is terminology is
(CLO4, PLO3.4) business used where used where
terminolog applicable and applicable, the
y is used report follows report follows
where a formal report a formal report
applicable tone tone and
demonstration
of command
over the
language
Organize Format Up to 40% Up to 60% Up to 80% 100%
information in compliance of compliance compliance compliance to
the report in not compliance with format with format format
the appropriate maintained with the requiremen requirements requirements
format(CLO4, format ts
PLO3.4) requiremen
ts
Organize No Report is Informatio Information is Information is
information in Sequence difficult to n is presented with presented with
the report in a of follow and presented appropriate appropriate
coherent information shows little with headings and headings,
manner(CLO4, flow continuity appropriate organized organized
PLO3.5) headings appropriately appropriately
(explanations and in an
of diagrams interesting
and main manner
points grouped
together)
Organize Informatio Informatio Informatio Information Information
information in n provided n provided n provided provided is key provided is key
the report with is is key to is key to to the to the
appropriate disjointed the the narrative, is narrative, is
clarity (CLO4, narrative narrative organized in a organized in a
PLO3.5) and is logical manner logical manner,
organized and there is a has a structured
in a logical structured flow flow from one
manner from one topic topic to
to another another and
adds to the
understanding
of the reader
with minimal
effort
Project Presentation (CLO4)
Demonstrate ability to present the report to an audience
Criteria Poor (1) Average (2) Good (3) Very Good Excellent (5)
(4)
Purpose No central Purpose of Purpose of Purpose of Purpose of
(CLO4, idea the the the the
PLO3.1) presented Presentation Presentation Presentation Presentation
is evident, is evident is evident, is evident,
but not and articulated articulated
articulated articulated well and well,
well well captures the captures the
attention of attention of
the audience the audience
and sustains
it throughout
the
presentation
Content Information Information Presents Presents Presents
(CLO4, provided is provided is relevant relevant relevant
PLO3.1) disjointed key to the material material material in a
No visual narrative Adequately creative,
aids No visual Presents develops engaging,
aids discernible distinct main and insightful
main points, points way
but they need Creates good
to be clearer visual aids Thoroughly
and more that need develops
fully minor distinct main
developed improvement points
Creates but relate to
visual aids and enhance Creates
that need the superior
substantial presentation visual aids
improvement that clearly
but relate to relate to and
and enhance the
enhancethe presentation
presentation
Delivery(CLO Finds it Reads notes Maintains Maintains Maintains
4, PLO3.1) difficult to or some eye good eye exceptional
stand in manuscript to contact, contact, eye contact,
front of the the audience; volume, volume, volume,
audience, is needs vocal variety, vocal variety, vocal variety,
clearly substantial and and and
uncomfortab work on nonverbal nonverbal nonverbal
le and does volume, communicati communicati communicati
not variety, and on (gestures, on (gestures, on (gestures,
demonstrate nonverbal facial facial facial
appropriate communicati expressions, expressions, expressions,
nonverbal on stance, and stance, and stance, and
cues dress) dress) dress)
Consistently Sometimes Speaks at a
speaks too speaks too Speaks at a rate that is
quickly quickly rate that is completely
and/or and/or generally easy to
indistinctly indistinctly easy to follow and
Consistently Often fills follow and understand
fills pauses pauses with understand Conveys
with “um,” “um,” “uh,” Seldom fills meaning with
“uh,” etc etc. pauses with well-placed,
“um,” “uh,” non-
etc. vocalized
pauses
(“um,” “uh”)
Organization Information Needs an Uses a Uses a Uses a
(CLO4, provided is identifiable, pattern that recognizable logical, well-
PLO3.5) disjointed logical generally fits pattern that constructed
Lacks pattern the purpose fits the pattern that
effective Needs of the purpose of fits the
transitions transitions presentation the purpose of
between and/or Needs clearer presentation the
main signals to transitions presentation
headings move the and signals Unifies ideas
presentation Creates a with some Unifies ideas
along presentation transitions with smooth
that generally and signals transitions
Creates a flows but Creates a and clear
presentation sometimes presentation signals
that seems seems that flows Creates a
disjointed disjointed well overall presentation
that flows
seamlessly
Design of Mismatch Information Slides Slides Slides are
Presentation with overload on provide an designed aesthetically
(CLO4, information slides – adequate with key designed
PLO3.5) being audience backdrop for information with key
spoken and finds it audience to and points information,
presented difficult to follow the are visible and
follow the presentation and sufficient contributes
presentation to maintain significantly
interest in the to maintain
presentation interest in the
presentation
