Mr Simon Debski
6 Russell Street
Queensbury www.avroenergy.co.uk
Bradford
BD13 2PH
0330 058 2005
OPENING HOURS
MONDAY - THURSDAY
9:00AM - 5:30PM
Your Gas & Electricity Bill FRIDAY 9:00AM - 4:30PM
SUPPLY ADDRESS
Your current balance is £171.93 Debit 6 RUSSELL STREET
QUEENSBURY
Take a look inside for a breakdown of your monthly bill – this bill BRADFORD
has been calculated using the most up-to-date meter readings BD13 2PH
available.
ACCOUNT NUMBER
You’ll find how we have calculated your current balance and
further information including your energy usage and your tariff AVR1641958
details.
You are on our Direct Debit scheme so you do not need to take STATEMENT NUMBER
any further action unless we require you to do so.
14671595
If you feel you are paying too much or too little, take a meter
reading and submit online via your myAvro account or give us a STATEMENT DATE
call.
18th May 2021
STATEMENT PERIOD
Could you pay less?
18th Apr 2021 - 18th May
2021
We estimate your annual cost for the next 12 months as:
TARIFF
Gas £410.74
Electricity £531.27
Simple Energy
These prices include standing charges, unit rates and VAT.
Remember – it may be worth thinking about switching your tariff or Need More Details?
supplier. See Next Page
Avro Energy, Registered England and Wales (09174794) VAT Registration 193 3266 94
Wheatfield House, Wheatfield Way, Hinckley, Leicestershire, LE10 1YG
Your Detailed Bill Information
CURRENT BALANCE THIS BILL
£171.93 DR £69.48 DR
Electricity
Meter Point Administration Number (MPAN) 01 801 100
S 23 2208 3340 018
Meter Serial Number FF98K17037
Tariff Simple Energy
Charge period from 18th Apr 2021 to 18th May 2021
Meter Readings
E 18th April 2021 64393.8
E 18th May 2021 64611.7
Price £/kWh £0.151500 kWh Used 217.9
Cost of Electricity Used £33.01
Standing Charge for 30 days £6.00
Subtotal £39.01
VAT at 5% £1.95
Cost of Electricity Supplied (including VAT) £40.96
Gas
Meter Point Reference Number (MPRN) 1807447301
Meter Serial Number G4A01312271301
Tariff Simple Energy
Charge period from 18th Apr 2021 to 18th May 2021
Meter Readings
E 18th April 2021 5717.7
E 18th May 2021 5781.7
Meter Units Used in the charge period 64.00
Price £/kWh £0.029100 kWh Used 727.2
Cost of Gas Used £21.16
Standing Charge for 30 days £6.00
Subtotal £27.16
VAT at 5% £1.36
Cost of Gas Supplied (including VAT) £28.52
Explaining Your Gas Statement Formula
Volume Conversion Factor: converts your meter units to metric. Meter Units 64.00
Imperial meter - 2.83 or Metric meter - 1.00 Volume Conversion Factor 1.00
Volume Correction: Accounts for changes in your volume of gas Metric Units 64.00
based upon temperature and pressure. Industry Standard of 1.02264 Volume Correction x
1.02264000
Calorific Value: the measurement of the energy content of gas Calorific Value x 40.0
which varies throughout the year Convert to kWh / 3.6
Convert to kWh: Divide by 3.6 to give number of kilowatt-hours kWh Used 727.2
Avro Energy, Registered England and Wales (09174794) VAT Registration 193 3266 94
Wheatfield House, Wheatfield Way, Hinckley, Leicestershire, LE10 1YG
Your Current Balance and Tariff
CURRENT BALANCE
£171.93 Debit Tariff Information
Previous Balance £-160.66
The information below gives you
New Charges £69.48 all the details of your current tariff,
and everything you need to
Payments Received £58.21 compare it with others.
We do not tie you into any contract
or charge you exit fees if you
decide to leave.
Tariff Name Simple Energy
Payment Method Monthly Direct
Payments Received Debit
Date Description Amount Tariff End Date None
09/05/2021 Monthly Direct Debit £58.21 Exit Fees None
Estimated Annual Usage
Electricity 2857.9 kWh
Gas 10934 kWh
Submitting your Meter Readings
Your Online Account
You can submit meter readings and make
additional payments via your online account by
logging in at avroenergy.co.uk
Via Phone
You can submit meter readings and make
additional payments over the phone by calling
0330 058 2005
Via Email
You may also submit meter readings by emailing
metering@avroenergy.co.uk
Avro Energy, Registered England and Wales (09174794) VAT Registration 193 3266 94
Wheatfield House, Wheatfield Way, Hinckley, Leicestershire, LE10 1YG
Help and Support
Contact Us Smell Gas?
www.avroenergy.co.uk Call the National Grid Emergency Service on
0330 058 2005 0800 111 999
Monday - Thursday 9:00AM - 5:30PM 24 Hours A Day, 7 Days A Week
Friday 9:00AM - 4:30PM
If you smell gas: Do not:
Avro Energy Limited • Open your doors and windows • Turn electrical switches on/off
Wheatfield House • If you can, turn off the gas • Use matches or flames
Wheatfield Way supply • Use mobile phones
Hinckley
LE10 1YG
Unhappy... Let Us Know
Power Cut
Give Us a Call
If you have a power cut, call your Local Network Operator
0330 058 2005
0800 375 675
Email At
support@avroenergy.co.uk Moving Home? Take Us with You
Search for us on Facebook or If you’re planning on moving or thinking of leaving us, let us know as
Tweet Us @avroenergy soon as possible or at least 3 working days before you plan to move. If
you don’t tell us you may be billed for the energy used by the next
Difficulties Paying?
occupier.
We know that sometimes it’s hard to
Call us on 0330 058 2005 or email support@avroenergy.co.uk
pay a bill. If you’re having difficulties,
let us know as soon as you can and • Your Full Name, Telephone and Account Number
we’ll do what we can to help. • Full Address of your Old and New Home
• Date of Move or Switch
Looking out for you • Up to Date Meter Readings
If you’re registered disabled, are of
pensionable age, have a hearing or
visual impairment or have long term ill
health, we may be able to provide
additional services to help you. Advice Complaints
Simply call or email for further It’s easy to get free, independent advice We aim to provide the best customer
information. so that you know your rights as an journey at Avro, however we understand
energy consumer. You might want to get that things can go wrong. If you would
a better deal, find out how to make a like to make a complaint you can call our
complaint, get advice about the quality of customer service team on the number
your electricity or gas supply, or ask for above. If your complaint is not resolved it
help if you're struggling to pay your bills. can be escalated to a manager. If you are
Visit www.citizensadvice.org.uk/energy still unhappy, your complaint can be
for up to date information contact the escalated to our Head of Customer
Citizens Advice Consumer Service on Services. If, after 8 weeks you are still
0345 404 0506 dissatisfied you may then approach the
Energy Ombudsman on 0330 440 1624
or www.ombudsmanservices.org/energy
Avro Energy, Registered England and Wales (09174794) VAT Registration 193 3266 94
Wheatfield House, Wheatfield Way, Hinckley, Leicestershire, LE10 1YG
