Professional Project Health 2
Arti Sharma - 20053459
CAPABILITY STATEMENT
PPH2 course code: 401370
Assessment task 3
Arti Sharma – 20053459
Professional Project Health 2
Arti Sharma - 20053459
As a healthcare professional within NSW health I have an extensive knowledge and
background in health with a demonstrated knowledge of current health issues, digital health
projects, engaging with key stakeholders, carrying out data analysis and management. The
core knowledge and background of health has been developed through my professional
experience as a registered nurse working across different areas such as neonatal intensive
care unit (NICU). Through my clinical experience, and interaction with clinicians this has
enabled myself to be involved in the successful implementation of power chart maternity in
SWSLHD as a clinical trainer. In my current role I have engaged with key stakeholders,
delivered training, data and workflow analysis in power chart Maternity. As such, through
bringing my unique blend of clinical and project experience I believe I will add value as a
healthcare professional.
Ethics is integral in setting boundaries, code of conduct and scope of practice for healthcare
professionals (Nursing and Midwifery Board Ahpra, 2021). The ethical codes within NSW
health deliver guiding principles which ensure healthcare professionals make appropriate
decisions and actions. As a registered nurse and clinical trainer the Nursing and Midwifery
board of ethics are embedded within my practice as a healthcare professional (Nursing and
Midwifery Board Ahpra, 2021) .These ethics include promoting health, alleviate suffering
and prevent illness (Nursing and Midwifery Board Ahpra, 2021). In addition to these
elements within my field of practice respecting patient autonomy, respecting cultural
beliefs, and customs is part of my ethical practice (Abbaszadeh et al., 2016). For example,
my experience in caring for an Aboriginal and Torres Strait islander mother it is important to
respect their customs and beliefs, thus liaising with the Aboriginal support worker allowed
myself to deepen my understanding and develop patient rapport which ensured I
implemented appropriate nursing interventions to meet her needs.
In terms of Bourdieu’s theory of capital, various forms of social, cultural and intellectual
capital have been demonstrated throughout my professional and personal life (Collyer et al.,
2015). Social capital is defined as the intangible resources associated with relationships built
Professional Project Health 2
Arti Sharma - 20053459
through social institutions, colleagues and family members creating a durable social network
(Collyer et al., 2015).
Institutional cultural capital is the possession of degrees which can influence the status of an
individual’s social position in society (Collyer et al., 2015). My acquired institutional cultural
capital includes completing the Higher School Certificate, Bachelor of Nursing and currently
undertaking Masters of Health Service Management. Through acquiring cultural capital my
social networks have increased through collaborating with other healthcare professionals.
For example, whilst completing the Bachelor of Nursing course undertaking placements was
required. During this period I had increased my social capital by collaborating with other
healthcare professionals such as clinical nurse specialists and Nurse Educators.
The clinical placements had a positive impact on my career as a registered nurse allowing to
specialize in Neonatal Intensive care unit. Specializing in Neonatal Intensive care unit my
nursing knowledge and skills within the maternity scope and Masters of Health Service
Management opened career opportunities of using my expertise creating training guides,
deliver training, support Go- Live and delivering embedment phases for Powerchart
Maternity SWSLHD. During this experience I’ve gained social networks with project
managers, change managers, business analysts, and team members from Cerner and the
Clinical Support team of SWSLHD during different phase of the project expanding my
knowledge in digital health. As such, these experiences have refined my organizational,
prioritization, time management and communication skills. Theorizing Bourdieu’s concept of
social capital, the networks created along my career journey has increased my social capital,
allowing to network with key stakeholders at a high level which will add value to a within
health.
Through my professional development and career experiences I have been able to gather a
range of expertise in areas. Prioritisation skills is essential in delivering a high level of work
ethic. This refers to assessing the task and taking action in accordance to the level of priority
to ensure important tasks are completed at a high level (Déry et al., 2020).This skill was
achieved through working alongside senior healthcare clinicians and problem solving in high
pressure situations. From a clinical perspective as a nurse I’ve demonstrated a high level of
Professional Project Health 2
Arti Sharma - 20053459
prioritisation skills. For example, during one particular shift I had two neonates that required
attention due to medical issues. By using my prioritisation and critical thinking skills I
attended the sicker neonate first and implemented appropriate interventions then attended
the second neonate. From a project perspective, I had multiple items to action for the
training requirements. For example, reviewing quick reference guides, developing facilitator
guides and PowerPoints, hence prioritising facilitator guides to establish a foundation for
the training phase of the project.
Furthermore, analytic thinking encompasses the ability to analyse data and information in
order to draw a feasible conclusion (Australian Commission on Safety and Quality in Health
Care, 2019). This skill was achieved by being observant, understanding workflows and ideas.
Analysis has been implemented within my involvement of the Power chart maternity
project. For example, during the Go-Live period I provided elbow support to the end users
who are Midwives, Medical and nursing staff in Liverpool Hospital. During this period I’ve
been involved in drawing a gap analysis data of missing documentation. As such, I was able
to analyse pain points of the system and deliver an embedment phase which caters to the
gap and targets their pain point.
Additionally, demonstrating a high level of communicating skills is essential in facilitating
effective communication and collaboration amongst key stakeholders to achieve intended
business or patient goals (Australian Commission on Safety and Quality in Health Care,
2019). This skill was achieved by participating in group conversations, actively listening and
understanding verbal/non-verbal communication. In a clinical setting, as a nurse it is our
goal to deliver safe and quality care to the patients. I’ve achieved this by attending patient
handovers, safety huddles and collaborating with health care clinicians to achieve best
patient outcomes. From a project perspective, I engaged in conversations in group meetings
which included numerous key stakeholders to ensure risks identified, workflow concerns
and patient safety to improve elements of the project to meet project goals.
Amongst the healthcare field there are many factors which influence a healthcare
professional’s expertise. Education has been the foundations of developing my expertise as
a registered nurse. The education composed of simulation classes were I was able to
Professional Project Health 2
Arti Sharma - 20053459
practice critical thinking skills and basic nursing skills. It allowed for problem focused
learning and therefore improve my critical thinking in real life cases (Young-ah, 2020).
Critical thinking is a major component for a nurse to deliver appropriate interventions and
care to the patient (Wu, 2020). Hence, through the development of different life
experiences I have strong background in critical thinking.
Furthermore, advocacy for patients is an ethical obligation as a healthcare professional in
the nursing field. From an ethical point of view advocacy is an important element when
caring for patients reducing risks. Hence, compassion is an underlying factor in promoting
patient advocacy. Studies shown having a deeper understanding of compassion improves
the rate of patient advocacy amongst nursing resulting in better patient outcomes
(Abbaszadeh et al., 2016) Within my practice I’ve developed compassion and patient
advocacy by ensuring my intended goal is to always deliver safe and quality care to my
patient. For example, advocating for neonates in ensuring appropriate interventions are
carried out. Furthermore, integrating the National Safety and Quality Health Service
standard to guide my ethical position as a healthcare professional (Australian Commission
on Safety and Quality in HealthCare, 2019). For example, proper documentation in the
electronic medical records, checking results and carrying out assessments at a high standard
to minimize patient risk.
On reflection, through my work experiences I have demonstrated exemplary change
management and adoption techniques. This skill has been demonstrated a high level as a
clinical trainer in Powerchart maternity project phases by proactively communicating and
engaging with clinicians such as Medical, Allied Health, Registered Nurses and Midwives,
removing barriers of resistance to change. Furthermore, delivering adult teaching methods
and developing high levels of training material to help engage clinicians has been proven
within my work ethic as a clinical trainer within the South Western Sydney Local Health
District.
Furthermore, I have a strong work ethic and always delivering tasks on time. For example,
during the Go-Liv embedment phase I was able to draw a conclusion on pain points, deliver
Professional Project Health 2
Arti Sharma - 20053459
further training and improve the system, driving a successful implementation of the Power
chart maternity SWSLHD project.
Additionally, communication skills and prioritisation has been of high standards through
effectively implementing engaging with key stakeholders. For example, engaging in
effective conversation within working party meetings and the project team to address
conflicting issues, workflow changes and risks, therefore prioritise important items on the
lists. As such, my expertise is progressively expanding and is highly favourable in ensuring
successful implementation of digital health projects in NSW Health.
On the other hand, throughout my journey I have identified areas of weakness were I am
proactively overcoming those weakness to improve my professional practice. Some of my
weaknesses include knowing how to deal with team conflict. For example, working in a
project everyone has different views which can lead to team conflict. In order to improve
my weakness I will develop an action plan in how to deal with the team conflict, apply
critical thinking and deliver appropriate solutions, evaluate the options, use senior members
of the team, built my awareness through resourcing literature, HETI and LinkedIn courses.
Furthermore, I will utilise reflective practice to thoroughly analyse the situation, document
my feelings and the best solutions on issues which will also hold me accountable in
improving and dealing with team conflict better.
Professional Project Health 2
Arti Sharma - 20053459
REFERENCES
Abbaszadeh, A., Ahmadi, F & Davoodvand, S. (2016). Patient advocacy from the clinical
nurses' viewpoint: a qualitative study, J Med Ethics Hist Med. Retrieved from
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4958925/
Australian Commission on Safety and Quality in Health Care. (2019). Communicating for
Safety Standard. Retrieved from https://www.safetyandquality.gov.au/standards/nsqhs-
standards/communicating-safety-standard
Collyer, F., Franklin, M., Harley,K & Willis, K. (2015). Healthcare choice: Bourdieu’s capital,
habitus and field, Current Sociology, 63 (5), 685-55. Doi: 10.1177/0011392115590082.
Déry, J., Ruiz, A & Routhier, F. (2020). A systematic review of patient prioritization tools in
non-emergency healthcare services. Systemic Reviews, 9 (227). Doi :10.1186/s13643-020-
01482-8.
Huang, X. (2019). Understanding Bourdieu- Cultural capital and Habitus. Heinonline. Doi:
Https://doi.org/10.5539/res.v11n3p45
Nursing and Midwifery Board AHPRA. (2021). Professional Standards. Retrieved from
https://www.nursingmidwiferyboard.gov.au/Codes-Guidelines-Statements/Professional-
standards.aspx
Young-ah, S (2020). Effect of Problem-Centered Learning Integrated Simulation Education on
Nursing Knowledge, Critical Thinking Disposition, Problem Solving Ability, and Class
Engagement of Nursing Students,Korean J Women Health Nurs, 26(1), 61-71.
DOI: https://doi.org/10.4069/kjwhn.2020.03.15.1
Wu, H. (2020). Impact of mind mapping on the critical thinking ability of clinical nursing
students and teaching application, Sage Journal, 48 (3). Doi:
https://doi.org/10.1177/0300060519893225
Professional Project Health 2
Arti Sharma - 20053459
Australian Commission on Safety and Quality in HealthCare. (2019). The NSQHS Standards.
Retrieved from
https://www.safetyandquality.gov.au/standards/nsqhs-standards