Dress Code & Personal Appearance
For more detail, please see policy #115 (Personal Appearance)
link: https://osf-healthcare.policystat.com/policy/2577821/latest/
The OSF Healthcare hospital policy #115 titled “Personal Appearance – Dress Code and
Grooming Guidelines” will be followed. The items listed below are department specific and are
required in addition to those listed in policy #115.
OSF HealthCare is dedicated to having all Mission Partners present a professional appearance
to those we serve. An organization may be judged not only by the quality of its services but by
the appearance of those providing the services. Therefore, while freedom of individual
expression and changing styles and fashion are recognized, it remains important to convey a
sense of professionalism to patients and their families, visitors and business associates.
Appropriate clothing and good habits in personal hygiene are important aspects in personal
appearance.
It is the responsibility of all OSF leadership to assure that Mission Partners are dressed in an
acceptable manner consistent with their specific environment, and appropriate for interaction
with individuals they come in contact with. In order for OSF HealthCare to continue to maintain a
professional atmosphere, attitude, and to promote safety for all Mission Partners, the following
information is intended to serve as a guide to help define appropriate dress for Mission Partners
in various settings. It is not intended to be all inclusive. Rather, it sets the general parameters
for proper attire and allows Mission Partners to make intelligent judgments about items that are
not specifically addressed. Department leadership is responsible for interpretation of the
guidelines, and as necessary, may require more stringent or restrictive, but not more lenient,
dress codes, as deemed necessary by their functions. Department specific requirements must
be approved by the appropriate Vice President.
If there is any doubt about whether an article of apparel is appropriate, assume it is not. When in
doubt, dress conservatively. All clothing must be neat & clean, properly fitted, and meet the job
specific requirements. Attire should not be revealing, and undergarments should not be visible.
All Mission Partners will maintain a high standard of professional dress and appearance.
Uniforms will fit properly. Mission partners must project a professional image that
leaves no doubt that they live by a common standard.
Settings requiring Uniforms (patient-facing areas)
patient-facing departments require a standard uniform as their dress code. Specific dress code
and uniform requirements will be maintained for each department requiring a uniform. It is the
responsibility of Mission Partners to supply and clean their own uniforms. All of the uniform
requirements can be purchased on the designated OSF webpage supplied by Cintas.
Tops:
The designated uniform top for PAS is a button up blouse or polo in the following colors:
Black
Grey
Over the uniform top, Mission Partners may wear the following:
Solid Black or Grey Fleece Jacket (with OSF Healthcare embroidered logo)
Solid Black or Grey Pullover (with OSF Healthcare embroidered logo)
Solid Black or Grey Performance Tek Jacket (with OSF embroidered logo)
Solid Black or Grey Bonded Fleece Med Tech Jacket Pullover (with OSF
Healthcare embroidered logo)
Black scrubs can be worn for Mission Partners that work in the Emergency
Department.
Uniforms can be purchased at Working Class Uniforms (located at 9525 S. Cicero
Ave. in Oak, Lawn IL 60453) or online through the OSF Marketplace (OSF
Marketplace (four51storefront.com).
1. Shirts are of an appropriate length and cover the midriff
2. Uniform tops must be buttoned and tucked in or extend below waistband of slacks so the
abdomen is not visible.
3. Undergarments should not be visible.
Pants:
The designated uniform pant for Patient Access Service is a solid black or solid grey pant or
skirt (no greater than two inches above the knee)
In addition, the following requirements must be met:
1. The waistband must be high enough to cover waistline
2. Pants must be hemmed to appropriate lengths and not drag on the floor
3. The pants cannot be:
1. Low rise or revealing waistlines are not appropriate
2. Legging/Yoga
3. Athletic pants
4. Denim jeans of any color
5. No jean style or patch pockets regardless of material is allowed
6. Cargo pants
7. Sweatpants/suits
8. Shorts
9. Bib overalls
10. Spandex/other form fitting pants
Shoes
The designated shoe for PAS is predominantly black shoe with moderate design.
In addition, the following requirements must be met:
1. Black shoes may contain manufacturer’s insignia or moderate design in subdued colors:
black, yellow, or grey
2. For patient facing areas, shoes must completely cover the foot and not have any type of
openings that allow the foot or sock to be visible.
3. All shoes must adhere to the foot in order to prevent “clomping” noise.
4. Socks/stockings are not mandatory providing a professional appearance is maintained and
the department specific dress code does not require them. If wearing socks, solid black or
gray socks or pantyhose in clinical areas.
