BeneVision

Central Monitoring System Viewer

Installation Guide
 © Copyright 2017-2019 Shenzhen Mindray Bio-Medical Electronics Co., Ltd. All rights
reserved.
Revision number: 3.0
Release date: January 2019

WARNING

 Federal Law (USA) restricts this device to sale by or on the order of a physician or other practitioner
licensed by U.S. state law to use or order the use of this device.

Intellectual Property Statement

SHENZHEN MINDRAY BIO-MEDICAL ELECTRONICS CO., LTD. (hereinafter called Mindray)
owns the intellectual property rights to this Mindray product and this manual. This manual may
refer to information protected by copyright or patents and does not convey any license under
the patent rights or copyright of Mindray, or of others.

Mindray intends to maintain the contents of this manual as confidential information.

Disclosure of the information in this manual in any manner whatsoever without the written
permission of Mindray is strictly forbidden.

Release, amendment, reproduction, distribution, rental, adaptation, translation or any other

derivative work of this manual in any manner whatsoever without the written permission of
Mindray is strictly forbidden.

, and are the trademarks, registered or otherwise, of

Mindray in China and other countries. All other trademarks that appear in this manual are
used only for informational or editorial purposes. They are the property of their respective
owners.

This posting serves as notice under 35 U.S.C.§287(a) for Mindray patents:

http://www.mindrayna.com/patents.

BeneVision CMS Viewer Installation Guide I

Manufacturer’s Responsibility
Contents of this manual are subject to changes without prior notice.

All information contained in this manual is believed to be correct. Mindray shall not be liable
for errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual.

Mindray is responsible for safety, reliability and performance of this product only in the
condition that this product is operated under strict observance of this manual.

II BeneVision CMS Viewer Installation Guide

Return Policy
In the event that it becomes necessary to return a unit to Mindray, follow the instructions
below.
1. Obtain a return authorization.
Contact the Mindray Service Department and obtain a Mindray Customer Service
Authorization Number. The Mindray Customer Service Authorization Number must appear on
the outside of the shipping container. Return shipments will not be accepted if the Mindray
Customer Service Authorization Number is not clearly visible. Please provide the model
number, serial number, and a brief description of the reason for return.

2. Freight policy
The customer is responsible for freight charges when this product is shipped to Mindray for
service (including any relevant customs fees or other freight related charges).

3. Return address
Please send the part(s) or equipment to the address offered by Customer Service
Department.

Company Contact
Manufacturer: Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Address: Mindray Building, Keji 12th Road South, High-tech Industrial Park,
Nanshan, Shenzhen 518057 P.R. China
Tel: +86 755 81888998
Fax: +86 755 26582680
Website: www.mindray.com

Distributor: Mindray DS USA, Inc.

Address: 800 MacArthur Boulevard Mahwah, New Jersey 07430 USA
Tel: 1.800.288.2121, 1.201.995.8000
Website: www.mindray.com

BeneVision CMS Viewer Installation Guide III

FOR YOUR NOTES

IV BeneVision CMS Viewer Installation Guide

Contents
1 Safety ........................................................................................................................... 1-1
1.1 Safety Information ..................................................................................................... 1-1
1.2 Dangers ..................................................................................................................... 1-1

2 Introduction ................................................................................................................ 2-1

2.1 Overview.................................................................................................................... 2-1

3 Planning Your Deployment ........................................................................................ 3-1

3.1 Overview.................................................................................................................... 3-1
3.2 Network Design and Software Installation Requirements ......................................... 3-1
3.2.1 Network Design Requirements ..................................................................... 3-1
3.2.2 Software Installation Requirements .............................................................. 3-2
3.3 Installing the CMS Viewer ......................................................................................... 3-5
3.4 Configuring the CMS Viewer Software ...................................................................... 3-8
3.4.1 Connecting to the CentralStation .................................................................. 3-8
3.4.2 Configuring Printing ..................................................................................... 3-10
3.5 Viewing System Information .................................................................................... 3-10

4 Troubleshooting ......................................................................................................... 4-1

4.1 Connection Issues ..................................................................................................... 4-1
4.2 Unable to View History/Discharged Patients ............................................................. 4-1
4.3 Unable to Print ........................................................................................................... 4-1

BeneVision CMS Viewer Installation Guide 1

FOR YOUR NOTES

2 BeneVision CMS Viewer Installation Guide

1 Safety
1.1 Safety Information
DANGER
Indicates an imminent hazard that, if not avoided, will result in death or serious
injury.

WARNING
Indicates a potential hazard or unsafe practice that, if not avoided, could result in
death or serious injury.

CAUTION

Indicates a potential hazard or unsafe practice that, if not avoided, could result in
minor personal injury or product/property damage.

NOTE
Provides application tips or other useful information to ensure that you get the
most from your product.

1.2 Dangers
There are no dangers that refer to the product in general. Specific “Danger” statements may
be given in the respective sections of this manual.

BeneVision CMS Viewer Installation Guide 1-1

FOR YOUR NOTES

1-2 BeneVision CMS Viewer Installation Guide

2 Introduction
2.1 Overview
The BeneVision Central Monitoring System Viewer (hereinafter referred to as the CMS Viewer)
is a software package a hospital can deploy on a Microsoft Windows PC/Tablet. It allows a
user to view a patient being monitored on the BeneVision Patient Monitoring Network. It only
allows for remote viewing of patient data only and does not provide the functionality of remote
control.

BeneVision CMS Viewer Installation Guide 2-1

FOR YOUR NOTES

2-2 BeneVision CMS Viewer Installation Guide

3 Planning Your Deployment
3.1 Overview
This chapter provides the necessary technical information for you to plan your deployment of
the CMS Viewer within your healthcare facility.

It covers network design requirements/guidelines for connecting your facilities' network to the
BeneVision Patient Monitoring System, software deployment requirements, methods for
deploying the software, configuration of the software, and troubleshooting problems.

3.2 Network Design and Software Installation Requirements

3.2.1 Network Design Requirements
This section covers the network design requirements and recommendations for connection
between the hospital network and the BeneVision Patient Monitoring Network. The
BeneVision Patient Monitoring Network refers to the network that includes the Mindray patient
monitoring network and central monitoring system network.

The purpose of the following requirements is to protect the BeneVision Patient Monitoring
network and the hospital network from any cyber security threats or network issues which
may exist on the either of the networks.

Restrict dataflow between the BeneVision Patient Monitoring Network and the hospital
network to only what is required for the CMS Viewer to operate.
Only TCP communications on Ports 9999, 6588 , and 6600 shall be allowed.. All other
ports shall be blocked.
Block all communications to/from IP addresses not in the specified list on the BeneVision
Patient Monitoring Network
Block application level broadcast communication between the hospital network and the
BeneVision Patient Monitoring Network
Block multicast communication between the hospital network and the BeneVision Patient
Monitoring Network

Recommendation for a firewall: Mindray recommends implementation of these design

requirements and recommendations through the use of the network firewall appliance.

BeneVision CMS Viewer Installation Guide 3-1

 Figure 3-1 High Level Network Diagram

NOTE
Data communication must be performed within a closed network or within a
virtually isolated network provided by a hospital for all network functions. The
hospital is responsible for ensuring the security of the virtually isolated network.

3.2.2 Software Installation Requirements

This section describes the operating environment requirements on a physical PC and on a
virtual machine.

3-2 BeneVision CMS Viewer Installation Guide

3.2.2.1 Software Requirements When Installing on a Physical PC

Basic requirements for the CMS Viewer platform are shown below.

Item Requirements

Meet the IEC60950 requirements defined for ITE equipment and

Safety
comply with CE low voltage directives (LVD) and EMC directives.

CPU: 2 cores and 3.0 GHz minimum

Memory: 2GB minimum
Host
Hard disk: 80GB minimum
Network adapter: 100M, Ethernet 802.3

Operating System Windows 7/8/10 (both 32bits and 64 bits)

3.2.2.2 Software Requirements When Installing on a Virtual Machine

The CMS Viewer supports application virtualization. It can be installed in a virtual machine
(hereinafter referred to as the VM) with Citrix XenApp and XenDesktop7.6. The CMS Viewer
is not supported in a virtual machine with Microsoft AppV or VMWare ThinApp.

This section aims to help you determine the configuration of the VM, including the network
bandwidth, disk space, Memory, CPU, and roaming user profiles. The actual configuration is
up to the number of clients that access the VM and view the patient data by Citrix XenApp.

When a client logs on to the VM, the VM creates a CMSViewer process, and sends the picture
of the CMSViewer to the VM Receiver.

NOTE
Ensure efficient and stable operation of the virtual environment.

BeneVision CMS Viewer Installation Guide 3-3

Network Bandwidth

Maximum Bandwidth for One

Item
Connection
Historical data sent from TCP port
2000Kbps
6600 of CentralStation
Realtime data sent from TCP 6588
300Kbps
of CentralStation

Disk Space

The CMS Viewer does not store patient data on the disk. It only saves logs and some
configuration files on the disk. Therefore, it only occupies a maximum of 1GB disk space.

Memory

The Memory consumption is about 150MB for one Viewer.

CPU

The VM with 4 vCPU (2.67 GHz) with Citrix XenApp cansupport up to 6 clients
simultaneously.

Item <=6 Clients

Process speed 2.67 GHz

Cores 4

Supported Operating Systems:

Windows 7 Pro SP1 (32 bit)

Windows 7 Pro SP1 (64 bit)
Windows 8.1 Pro SP1 (32 bit)
Windows 8.1 Pro SP1 (64 bit)
Windows 10 Pro SP1 (32 bit)
Windows 10 Pro SP1 (64 bit)
Windows 2008 R2 Enterprise SP1 (64 bit)

3-4 BeneVision CMS Viewer Installation Guide

Roaming User Profiles

The CMS Viewer stores the system configuration file of current user in the following folder:
C:\Users\%username%\AppData\Roaming

NOTE
It is recommended to deploy roaming user profiles on the virtual machines.

3.3 Installing the CMS Viewer

You can install the CMS Viewer manually on a physical PC or on a virtual machine. The
method to install the CMS Viewer on a physical PC and on a virtual machine is the same.

The BeneVision Central Monitoring System Viewer software CD (P/N 115-047958-00) is

required to install the CMS Viewer.

To install the CMS Viewer, follow this procedure:

1. Double click CMSViewerSetup.exe under the Setup folder of the BeneVision

Central Monitoring System Viewer software CD.
2. Select the installation language, and then select the OK button.

Figure 3-2 Select an Installer Language

3. In the Welcome screen, select the Next button.

BeneVision CMS Viewer Installation Guide 3-5

 Figure 3-3 Example Welcome Screen

4. In the User Selection screen, select the desired installation mode, and then select the
Next button. If the computer where the CMS Viewer is to be installed needs to be used by
a single user, select Single User
User.. If the computer needs to be used by multiple users,
select Multiple User. Figure 3-4 takes Single User as an example only.

Figure 3-4 Example User Selection Screen

5. Select the destination folder where the CMS Viewer is to be installed. If you want to
change the default destination installation folder, select the Browse button and select the
desired folder.

3-6 BeneVision CMS Viewer Installation Guide

 Figure 3-5 Example Choose Install Location Screen
6. Select the Install button.
7. Upon completion of installation, select the Finish button.

Figure 3-6 Example Viewer Installation Completion Screen

The CMSViewer shortcut is automatically created on the desktop.

BeneVision CMS Viewer Installation Guide 3-7

3.4 Configuring the CMS Viewer Software
Once the CMS Viewer software has been installed, the CMS Viewer needs to be configured in
the System Setup screen to allow communication to the BeneVision Patient Monitoring
Network.

Before configuration, you need the following information: IP Address of the PC where the
CMS Viewer Software is used for communications, Master Server IP Address, and the IP
addresses of the CMS(s) you will be connecting to.

3.4.1 Connecting to the CentralStation

After starting the CMS Viewer, you need to connect the CMS Viewer to the desired
CentralStation before viewing patient information from the desired CentralStation.
To connect the CentralStation, follow this procedure:

1. Select the button in the upper left corner of the main screen.

2. From the drop-down list, select System Setup to access the System Setup menu.
3. Select the Network tab to access the network setup page.
4. Select the General tab.

Figure 3-7 Example General Tab

3-8 BeneVision CMS Viewer Installation Guide

 5. In the Central Monitoring Network Setup section, set the desired options.
Master Server Address: enter the IP address or name of the CentralStation that is
used as the master server. This item needs to be entered when the CMS Viewer and
the CentralStation is within the same LAN. Before entering Master Server Address,
disable the Central Station Address option.
Master Server IP Address: it is automatically acquired after Master Server Address
is entered.
Connection Status: displays the status of connection between the CMS Viewer and
the master server.
Local IP Address : this IP address is used for communication between the CMS
Viewer and the CentralStation.
Central Station Address: when the CMS Viewer and the CentralStation are located
in a different LAN, you can enable Central Station Address and enter up to four IP
addresses of target CentralStations.
6. In the Encryption Connection Type section, set the desired options.
Only Private Encryption: Mindray private encryption is used to encrypt the
transmitted data. You cannot connect devices supporting SSL (secure sockets layer)
encryption.
SSL Encryption Priority: for devices supporting SSL encryption, SSL encryption is
used when connecting the devices. For devices not supporting SSL encryption,
private encryption is used when connecting the devices.
7. Select the Central Station Connection tab.
8. Select the Connect button beside the desired CentralStation. If the access to the
CentralStation is password-protected, enter the desired password.
Once connected, the status of the CentraStation changes to Connected. The department of
this CentralStation is also displayed under the list of department where CentralStations are
located.

NOTE
If the CMS Viewer failed to be connected to the host CentralStation, select the CMS
Viewer’s IP address from the drop-down list under Local IP address.
After changing the central monitoring network settings, restart the CMS Viewer.

BeneVision CMS Viewer Installation Guide 3-9

3.4.2 Configuring Printing
The CMS Viewer provides the capability to print reports. The printing feature utilizes the
drivers installed on the PC for the printer. The CMS Viewer will always use the printer
configured as the default printer in Windows.

3.5 Viewing System Information

You can view the system software version in the System Information the menu.

To access the System Information the menu, follow this procedure:

1. Select the button in the upper left corner of the main screen.

2. From the drop-down list, select System Information.

3-10 BeneVision CMS Viewer Installation Guide

4 Troubleshooting
4.1 Connection Issues
When the CMS Viewer cannot be connected to the host CentralStation, do as follows:
Ensure that the CMS Viewer software is configured properly.
Ensure that the CentralStation you are connecting to authorizes remote connections
Ensure that communications to the Master Server and the CMS Viewer are normal.
Ensure the patient you are viewing is authorized to be viewed on the host CMS.

4.2 Unable to View History/Discharged Patients

When you could not view the history data of discharged patients, do as follows:
Ensure that the connected BeneVison CentralStation supports CMS Viewer review.
Ensure that the patient you are viewing is authorized to be viewed on the host
CentralStation

4.3 Unable to Print

When you could not send a printing request at the CMS Viewer, do as follows:
Ensure that printers are installed and functioning in the Windows operating system.
Ensure that the intended printer is set as the default printer in the Windows operating
system.
Ensure that the printer/PDF writer/XPS writer is not displaying a popup behind the CMS
Viewer

NOTE
In case of any damage or abnormality, do not use the equipment. Contact your
hospital biomedical engineers or Mindray service personnel immediately.

BeneVision CMS Viewer Installation Guide 4-1

 FOR YOUR NOTES

4-2 BeneVision CMS Viewer Installation Guide

P/N: 046-011214-00 (3.0)