An Introduction to Successful Module 1
Facilities Management
Task Hopefully, you took in as much of the information in this first module as
possible. To find out how well you have done, complete the following
worksheet.
We recommend that you allocate at least 30 minutes to this worksheet.
SELF-MARKING
At the end of the worksheet is a convenient answers/feedback and advice
section to allow you to see how well you have done.
You are not required to return this worksheet.
Activity #1 10 minutes
What are the key personal attributes, skills and knowledge needed to become a
successful facilities manager?
Write or type your answer here
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Activity #2 10 minutes
How is it possible to become a successful facilities manager?
Write or type your answer here
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Activity #3 10 minutes
Describe what excellent negotiation skills can achieve in such a role.
Write or type your answer here
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Answers/feedback and advice section
Use this section to check your answers and see how well you have done
You are not required to return this worksheet
Activity #1
Advice and feedback
Facilities management is a broad and varied discipline, in terms of its activities and
responsibilities and therefore, it is no surprise that the skills needed to work in this field
are also quite far-reaching and diverse. Here is a list of the main attributes and skills:-
● A keen business sense
● Good numerical skills
● A good eye for the law
● The ability to work under pressure and resolve problems
● Demonstrable IT skills
● Time management skills
● Excellent negotiation and communication skills
Activity #2
Advice and feedback
There is no single route into facilities management which will guarantee a successful
career. Instead, you can choose from different ways of getting into the discipline,
depending upon your educational background and previous experience, plus the type of
Facilities Manager role that you are seeking. Naturally, a formal qualification such as a
degree or HND can be very beneficial and looked upon favourably by employers.
However, solid and demonstrable experience in an environment where you have had to
use skills that are integral to facilities management is often the best way to get your
career started.
Many Facilities Managers move into the field after some training or experience in a
particular trade or profession, such as in the building or construction industry. In addition,
those with more general management skills in fast paced, multi discipline environments
often make good candidates for a career in facilities management.
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Activity #3
Advice and feedback
If you are purchasing goods, materials or services on behalf of your business, you will
certainly need to negotiate effectively, in order to make sure that you get the best deal!
Not only can you potentially reduce the cost, but you may even be in a position to
secure a superior product or service for the same price, as a result of your efforts.
Negotiating effectively can help to resolve a potential conflict or difference of opinion
between two or more other parties within a project or piece of work. If this is not
resolved speedily and effectively, such a conflict could have a big knock on effect on the
outcome. As facilities management often touches on a number of different teams,
departments and stakeholders at once, this is an important skill to possess or develop.
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SUMMARY
Now that you have studied Module 1, it is time to decide if you feel you are ready
to move on to the next module. Even if you struggled only slightly in this module,
make sure you take the time to read through the material one more time.
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