RG-EasyGate Series Hardware Installation Guide V1.

60

RG-EasyGate Series Products

Hardware Installation and Reference Guide V1.60

 RG-EasyGate Series Hardware Installation Guide V1.60

Copyright Statement

Ruijie Networks©2019

Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup, modification,
transmission, translation or commercial use of this document or any portion of this document, in any form or by any means,
without the prior written consent of Ruijie Networks is prohibited.

Exemption Statement

This document is provided “as is”. The contents of this document are subject to change without any notice. Please obtain
the latest information through the Ruijie Networks website. Ruijie Networks endeavors to ensure content accuracy and will
not shoulder any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.
 RG-EasyGate Series Hardware Installation Guide V1.60

Preface

Thank you for using our products. This manual will guide you through the installation of the device.

This manual describes the functional and physical features and provides the device installation steps, hardware
troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.

Audience

It is intended for the users who have some experience in installing and maintaining network hardware. At the same time, it
is assumed that the users are already familiar with the related terms and concepts.

Obtaining Technical Assistance

 Ruijie Networks Website: https://www.ruijienetworks.com/

 Technical Support Website: https://ruijienetworks.com/support
 Case Portal: http://caseportal.ruijienetworks.com
 Community: http://community.ruijienetworks.com
 Technical Support Email: service_rj@ruijienetworks.com
 Skype: service_rj@ruijienetworks.com

Related Documents

Documents Description

Describes network protocols and related mechanisms that supported by the

Configuration Guide
product, with configuration examples.

Describes the related configuration commands, including command modes,

Command Reference
parameter descriptions, usage guides, and related examples.

Symbol Conventions

Means reader take note. Notes contain helpful suggestions or references.

Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of
data.
 RG-EasyGate Series Hardware Installation Guide V1.60

Product Overview

Ruijie EG series breakout gateway employs the global-leading semiconductor technologies and communication control
technologies, and is an independently developed data communication product of Ruijie Networks with independent
intellectual property right. The breakout gateway products of Ruijie are completely developed as per international
standards and are similar to the mainstream breakout gateway products in the international market. By reading this
manual, network administrator being familiar with mainstream breakout gateway configuration commands can easily use
this product without training.

Ruijie EG Series Breakout Gateways

Ruijie EG3250 Breakout Gateway

Appearance of Ruijie EG3250 Breakout Gateway

Figure 1-1 Front Panel of Ruijie EG3250 Breakout Gateway

Figure 1-2 Backpanel of Ruijie EG3250 Breakout Gateway

Specifications of Ruijie EG3250 Breakout Gateway

 Table 1-1 Specifications of Ruijie EG3250 Breakout Gateway

Item Description
DDR4 SDRAM: 2 GB
BOOTROM: 8 MB
Storage
eMMC: 8 GB
SATA: 1 TB.
Supports 8 Gigabit copper ports, 1 Gigabit fiber port, and 1
tenGigabit fiber port. All of them support WAN/LAN switchover.
By default, port 6, 7, 9 are WAN ports, while the port 0, 1, 2, 3,
I/O Setup 4, 5, 8 are LAN ports.

The Gigabit copper ports are 10/100/1000 M adaptive and

support automatic recognition of the network cables and the
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cross-over cables.

The Gigabit fiber port is supported on the

1000BASE-SX/LX/ZX mini GBIC module and
GE-SFP-LX20/LH40-BIDI SFP module.

The tenGigabit fiber port is supported on the

XG-SFP-SR-MM850, XG-SFP-LR-SM1310,
XG-SFP-ER-SM1550 and BIDI SFP modules.
One management port, which is the GE 0/0 combo port. The
MGMT port supports 10/100/1000 M adaptive and automatic
recognition of the network cables and the cross-over cables.
One console port
One USB2.0 port
BYPASS Not supported
Hardware Disk Module One 1TB hardware disk is provided.
Expansion Module Not supported
Hot-swapping Hard disk hot swapping is not supported.
Ethernet: 10Base-T/100Base-TX/1000Base-TX,
Interface Standard 1000BASE-SX/LX/ZX, 10GBASE-SR/LR/ZR
Console port: RS-232
Dimension (W x H x D) 440mm x 43.6mm x 200mm (excluding the foot pad)
Voltage 100VAC to 240VAC; 50/60 Hz, 0.65A
Power Consumption Less than 25W
Temperature: 0°C to 45°C (32°F to 113°F)
Working Environment
Humidity: 10% to 90% RH (non-condensing)

Not all USB disks are supported. The Kingston USB disk with FAT 32 is recommended.

Please avoid the vibration and collision in the process of moving and usage.

Products should be transported in original packets.

Format a hardware disk to .EXT3 before installing it.

To power off the device, please turn off the power button. Do not remove the power cable until the PWR led turns off,
or else the hardware disk will be damaged.

The 10GE fiber port does not support the direct connection between two EG3250 devices via the SFP module or
fiber cables.

LED Indicators of Ruijie EG3250 Breakout Gateway

 Table 1-2 LED Indicators of Ruijie EG3250 Breakout Gateway

LED Indicator Working status
PWR Solid green indicates that the power module is working properly.
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Off indicates that the power module is not powered on or is faulty.

Blinking green indicates the system is being initialized.
SYS Solid green indicates system initialization has completed.
Solid red indicates system warning.
Solid green indicates the SATA disk is installed.
SATA
Blinking green indicates the SATA disk is reading or writing data.
Solid orange indicates the 10/100/1000 M link that the port connects
0-7 Copper Port Link/ACT
to is up.
Indicator
Blinking green indicates the port is transceiving data.
0-7 Copper Port Speed Solid orange indicates the 1000 M link that the port connects to is up.
Indicator Off indicates the 10/100 M link that the port connects to is up.
Solid green indicates the link that the port connects to is up.
8F-9F Fiber Port Indicator
Blinking green indicates the port is transceiving data.

Features of Ruijie EG Series Breakout Gateway

Full Support to Extensive Protocols

 Ruijie EG series breakout gateway is applicable to different network environment as it provides full support to
extensive protocols:
 Providing RJ45 port and supporting Ethernet protocol and ARP protocol;
 Supporting TCP/IP protocol stack at the network layer (IP, ICMP, IGMP, TCP, UDP and so on);
 Supporting multiple IP-based dynamic routing protocol such as RIP (V1/V2), OSPF;
 Supporting the network management protocol of SNMP;
 Supporting TELNET;
 Supporting DHCP;
 Supporting PPPoE;
 Supporting asynchronous file transfer protocol of X-MODEM;
 Supporting NAT;
 Supporting policy-based routing;
 Supporting VRRP;
 Supporting L2TP and PPTP;
 Supporting TFTP.

Friendly User Interface

 The standard operation interface allows visual configuration, and each command is accompanied by detailed online
help;
 The user manual contains detailed explanation and demonstration of each command, and provides comprehensive
fault analysis;
 Both the WEB configuration interface and the standard CLI configuration interface are provided, reducing the costs
of study and usage and bringing convenience to maintenance.
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Abundant Diagnosis and Management Tools

 Comprehensive debugging and tracking commands are provided, allowing convenient and precise location of
various network faults.
 Complete statistics and status information display functions are provided, enabling user to have a clear knowledge of
network performance and operating status.
 Supporting multiple terminal login and configuration modes, such as configuration via the console port, login and
configuration via TELNET, and configuration via the TFTP server.

Excellent Security
 Adopting the perfect firewall and IP packet filtering technology to implement rigid checking of network address, port
number or protocol type.
 PAP and CHAP protocol over PPP protocol.
 Supporting MAC address binding.
 Supporting Network Address Translation (NAT).

Professional Flow Control

 The gateway product adopts the new-generation DPI engine developed by Ruijie Networks, and is capable of
precisely recognizing over 600 protocols including P2P, IM, stock application, stream media, officing and online
gaming.
 Real-time acquisition, monitoring and precise analysis of network flow, achieving the visualization of network
operation status, application status and bandwidth usage status. Protocol-based and user-based real-time flow
analyzer provides detailed information on source/destination IP address, service port, application protocol, session
number and flow size.
 Supporting user (source IP address), destination IP address, time, protocol and application based flexible blocking
and permitting, including: outbound and inbound bandwidth control, session number control and so on.
 Supporting group object configuration, such as the configuration of user group (IP group) and protocol group (such
as P2P protocol group and gaming group), as well as the bandwidth management policy based control of users of
the same level and with the same type of application.

URL Filtering and Auditing

 The independently developed Chinese URL database: The independently developed URL system will constantly
collect URL information, and the URL database of Ruijie Networks is divided into 41 categories, with 6 million entries
covering almost all websites in Mainland China.
 Supporting user (source IP address), URL classification and time based flexible blocking and permitting of URL
accesses of intranet users.
 Supporting user (source IP address), URL classification and time based real-time auditing of URL accesses of
intranet users and flexible query of audit content.

Easy Upgrade
 Supporting asynchronous file transfer protocol of X-MODEM, allowing the user to download new versions of upgrade
software through Console port under various operating systems (such as Windows 95, Windows NT, UNIX, and
DOS).
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 Downloading new versions of software via TFTP protocol.

 Online upgrade of BOOTROM.
 Supporting automatic upgrade and upgrade via Web.

High Reliability in Software and Hardware.

 Supporting bridge mode, routing mode, bypass mode and other deployment modes, meeting the need for
deployment in various contexts.
 The transparent bridging does not change the configurations of other devices, allowing complete URL filtering, flow
control and content auditing.
 The bypass mode ensures that the network is free from single point failure and will not affect network performance.
 Built-in hardware BYPASS guarantees uninterrupted forwarding in case of power failure, device reboot and other
abnormal circumstances.
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Preparations before Installation

Safety Precautions

The breakout gateway acts as the critical transfer station of network connections, and its normal service is crucial to the
normal operation of the entire network.

The following safety suggestions are applicable to the installation and use of the breakout gateway:

 Do not place the device in a watery place and prevent any liquid from entering into it.
 Keep the device away from heat sources.
 Ensure the normal grounding of device.
 Wear an anti-static wrist strap to install and maintain the device.
 Do not wear loose clothes to avoid hooking any parts. Before operation, tighten your band, shawl and sleeves.
 Keep tools and parts away from the walkway to avoid damage.
 Use the uninterruptible power supply (UPS) to avoid power failure and other interferences.

If the system time is incorrect, check whether you have set the clock. If the clock is not set, the time may not be correct; if
the clock has been set precisely and the time is still incorrect, the built-in button cell of device may have ran out, which is
typically happened after 10-year service.

Install and use the device in restricted access locations.

Use of wrong battery may cause damage to the device. Do not replace the battery by yourself. Please contact the
Customer Service Department of Ruijie Networks for help.

Invite professionals and related technicians to install this type of device.

This is a Class-A product which may cause radio interference in the living environment. In such a case, the user may need
to take feasible measures against such interference.

Requirements on Installation Environment

Ruijie EG series breakout gateway products are for indoor use only. To ensure normal operation and prolong their service
life, the installation site must meet the following requirements:

Temperature/humidity requirements

 Cleanliness requirements
 Anti-static requirements
 Anti-interference requirements
 Lightning protection requirements
 Checking the installation location
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Temperature/Humidity Requirements
To ensure normal operation and prolong the service life of the device, the equipment room must maintain constant
temperature and humidity. If the equipment room is overheated for a long time, the insulation materials may result in
defective insulation and even electric leakage. If the relative humidity is low, the insulation spacer may result in dry
shrinkage, which will make screws looser and easily generate static electricity in the dry environment, thus damaging the
interior circuits on the device. Excessively high temperature will accelerate the aging of insulation materials and
compromise the reliability and even service life of the device. The temperature/humidity requirements are shown below
(detailed difference between products is described in the chapter of "Product Overview"):

 Table 2-1 Temperature and Humidity Requirements of Ruijie EG Series Breakout Gateways
Temperature Relative Humidity
Long-term working Short-term working Long-term working Short-term working
condition condition condition condition
15ºC to 30ºC/ 59ºF to 86ºF 0ºC to 45ºC/ 32ºF to 113ºF 40% to 65% 10% to 90%

The temperature/humidity of working atmosphere indicates the value measured at 1.5 m above the floor and
0.4 m ahead of the equipment frame when there is no protection plate on the front and rear side of the
equipment frame.

Short-term working condition refers to the continuous operation no exceeding 48 hours or accumulative
operations no exceeding 15 days in a year.

Extremely harsh working environment generally refers to the ambient temperature and humidity which may
be encountered when the equipment room air-conditioning system fails but will recover in less than 5 hours
every time.

Cleanliness Requirements
The dust is also a major threat to the safe operation of device. The dust accumulated on the device may cause
electrostatic adsorption and result in poor contact. It will not only compromise the service life of device but also cause
communication failure. When the indoor relative humidity is low, such electrostatic adsorption will incur more easily.

 Table 2-2 The Equipment Room Dust Content and Particle Size Requirements of Ruijie EG Series Breakout
Gateways
Maximum Diameter (μm) 0.5 1 3 5
7 5 5 5
Maximum Density (Particles/m3) 1.4 x 10 7 x 10 2.4 x 10 1.3 x 10

Apart from the dust, the device is also sensitive to the hydrochloric acid sulfide contained in the air. These noxious gases
will accelerate metal wastage and the aging of certain parts. The upper limits of noxious gases (Sulfur dioxide, Sulfured
hydrogen, Nitrogen dioxide, Ammonia and Chlorine) in the equipment room are shown in Table 2-3:

 Table 2-3 Upper Limits of Noxious Gases of Ruijie EG Series Breakout Gateways
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Gas Average (mg/m3) Maximum (mg/m3)

Sulfur dioxide 0.2 1.5
Sulfured hydrogen 0.006 0.03
Nitrogen dioxide 0.04 0.15
Ammonia 0.05 0.15
Chlorine 0.01 0.3

Anti-Static Requirements
The breakout gateway has already given consideration to electrostatic prevention during circuit design, but excessively
strong static electricity will still damage the circuit board. The static electricity in the communication network connected
with the device is mainly from:

 Outdoor high-voltage transmission line, lightning and other exterior electric fields.
 Indoor environment, flooring material, complete appliance structure and other in-house systems.

To avoid the damage caused by static electricity, we shall:

 Properly ground the device and floor;

 Apply indoor dust control;
 Maintain proper temperature and humidity;

Pay attention to the following for modules or circuit boards which can be disassembled by the user:

 Before touching the circuit board, wear an anti-static wrist strap and an anti-static uniform;
 Place the circuit board disassembled face up on the antistatic workbench or in the electromagnetic shielded bag.
 When observing or transferring the circuit board of breakout gateway, touch the outer edge of circuit board and avoid
direct contact with the components on the circuit board.

Anti-Interference Requirements
The interference as mentioned herein refers to electromagnetic or electrical interference, and the anti-interference
requirements are described below:

 Effective power grid interference control measures shall be taken against the power supply system.
 The working ground of the breakout gateway shall be kept far away from the grounding device or lightning grounding
device of power equipment instead of sharing.
 The gateway shall be kept far away from high-power radio-transmitting station, radar-transmitting station and other
high-frequency & heavy-current devices.
 Electromagnetic shielding measures shall be taken whenever necessary.

Checking the Installation Location

No matter the breakout gateway is installed in the cabinet or on the workbench, the following requirements shall be met:

 Make sure sufficient room has been reserved for the air intake and air vent of breakout gateway to facilitate the heat
elimination of the gateway chassis. It is recommended to install the breakout gateway in the 19-inch standard
cabinet. Otherwise, install it on a clean and flat surface. In heated areas, the air conditioning system shall be
equipped.
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 Make sure the cabinet and workbench is equipped with a good ventilation and cooling system.
 Make sure the cabinet and workbench is steady enough and capable of withstanding the weight of the breakout
gateway and its accessories.
 Make sure the cabinet and workbench is properly grounded.

Installation Tools and Devices

To enable smooth installation, prepare the following items:

 Installation tools
 Connecting cables
 Related devices

Installation tools include:

 Phillips screwdriver
 Anti-static wrist strap

Connection cables include:

 Power cables
 Configuration cables
 Ethernet cables
 Grounding wires

Related devices include:

 HUB or switch
 Configuration terminal (PC with hyper-terminal)
 Electric outlet
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Installing the Breakout Gateway

Mounting the Breakout Gateway

Mounting the breakout gateway refers to installing the device to the specified position. Upon completion of installation
preparation, fix the breakout gateway to the specified position. The installation position of breakout gateway is generally a
cabinet or a workbench.

Mounting into a Cabinet

Ruijie breakout gateway products are designed based on the dimension of a standard cabinet. You can install the device
with the enclosed fixing accessories.

Mounting on a Workbench
In most cases, the user does not have a standard cabinet. Instead, the user can place the device on a clean workbench.
Although it is easy and simple, you shall pay attention to the following:

Guarantee the steadiness and good grounding of the workbench;

 Stick the attached plastic pads onto the small holes at the bottom of the breakout gateway, and reserve a heat
elimination room of 10 cm around the device.
 Do not place heavy things on the device.

Installing Power Cables

The requirements of Ruijie EG series breakout gateway products on AC power supply are described below (refer to the
section of “Product Overview” for detailed parameters):

100–240 V / 50–60 Hz

Make sure your power supply meets the requirement.

Breakout gateway uses 3-conductor power cables. You are suggested to use a single-phase 3-conductor outlet or a
multifunction microcomputer outlet with neutral connector. The neutral point of the power supply shall be securely
grounded in the building. In most buildings, the neutral point of a power supply has been grounded during the construction.
You need to make sure the power supply is properly grounded.

Install power cables as per the following steps:

1) Plug one end of the power cable into the power socket on the backpanel of a breakout gateway, and plug the other
end into the AC power supply outlet.
2) Check whether the power LED on the front panel of the breakout gateway lights up or not. The LED indicator will light
up if the power supply is properly connected.
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EMC Grounding

The grounding required for EMC design includes shielding ground, filter ground, noise and interference suppression, and
level reference. All the above constitute the comprehensive grounding requirements. The grounding resistance should be
less than 1 ohm. The EG series devices are equipped with a grounding pole at the rear panel, as shown in Figure 3-2.

Figure 3-2 Schematic Diagram of Grounding of the EG Series Devices

Connecting Console

Ruijie EG series breakout gateway provides an EIA/TIA-232 asynchronous serial console port, through which the user can
complete the local configuration of the breakout gateway. The attributes of a console are shown in Table 3-1. In case of
WEB based configuration, the console port will be of no use.

 Table 3-1 Attributes of the Console Connection:

Parameter Description
Connector RJ-45
Interface Standard Asynchronous EIA/TIA-232
Baud Rate Supporting 9600 bps (default), 57600 bps and 115200 bps
1. Command line interface
Services Supported 2. Connection with character terminal
3. Provision of terminal access service as an asynchronous interface

You can configure the console port of a breakout gateway based on the following steps:

Connect one end of the enclosed configuration cable to the console port of device and the other end to the DB-9 male
interface of the microcomputer used for configuring the device.

Checking after the Installation

After completing the mechanical installation of breakout gateway, perform the following checks before powering on the
device:
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 If the device is installed in a cabinet, check whether the angle bar for device installation is steady. If the device is
installed on the workbench, check whether sufficient room is reversed around the device to ensure heat elimination
and whether the workbench is steady.
 Check whether the power supply meets the requirements.
 Check whether the earth wire of device is properly connected.
 Check whether the device is connected correctly to other devices like the configuration terminal.

Starting and Configuring the Breakout Gateway

Starting a Breakout Gateway

Powering on the Breakout Gateway

Checks before Power-on

Before power-on, perform the following checks on the breakout gateway:

 Whether the power cable and the ground wire are properly connected;
 Whether the power voltage is consistent with the requirement of the breakout gateway.
 Whether the configuration cable is properly connected, and whether the microcomputer or terminal for gateway
configuration is started or configured.

Before powering on the breakout gateway, be aware of the location of the power switch of the breakout
gateway to timely cut off power supply in case of any accident.

Powering on the Breakout Gateway

 Turn on the power supply switch of the breakout gateway

 Turn on the power switch of the breakout gateway and set the power switch to "ON" position.

Checks after Power-on

After the breakout gateway is powered on, check the following items:

 Whether the ventilation system works normally

Checking procedure: After power-on, you can hear the fan working; put your hand nearby the vent hole of breakout
gateway to feel the airflow.
 Whether the LED indicators on the front panel of the breakout gateway works normally.
Checking procedure: Refer to the section of indicators description about each product in the first chapter “Product
Overview”.
 Whether the configuration terminal displays normally
Checking procedure: After the breakout gateway is powered on, the terminal will display the software self-extracting
information of the breakout gateway.
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Troubleshooting

Power Supply Troubleshooting

Ruijie EG3250 breakout gateway provides a PWR LED on the front panel for indicating whether the power system works
normally. Refer to “Product Overview” for the normal state descriptions of LED indicators. If abnormity occurs, perform the
following checks:

 Whether the power switch is turned on;

 Whether the power supply of the breakout gateway is turned on;
 Whether the power cable is properly connected;
 Whether the power supply to the breakout gateway meets relevant requirements.

Do not plug or pull the power cable when the power switch is already turned on. If everything is ok but the
PWR LED still does not light up, contact with a local dealer or technical support personnel.