CA Secure Browser Install 2020-2021
CA Secure Browser Install 2020-2021
Installation/Upgrade
Guide
Below are instructions for installing or Upgrading the California Secure Browser for CAASPP
testing on your personal Mac or Windows laptop, for use during testing this year. Please note
that we are unable to provide technical support for this task, so if you run into trouble or are
unable to make it work, please seek the help of your onsite student tech team or check out an
Acer from the media center.
YOU MUST DO THIS EACH YEAR - EVEN IF YOU ALREADY INSTALLED THE SECURE
BROWSER LAST YEAR. THE ASSESSMENT WILL ONLY WORK WITH THE LATEST
VERSION OF THE SECURE BROWSER, SO LAST YEAR’S VERSION WILL NOT WORK
THIS YEAR.
This is a living document, so check back here for updates or additional help.
Important: Open this document on the device you will be using, so that you can easily click on
all the links.
When you are done with testing, you can go to System Preferences then Profiles and delete the
“Common Assessment Application Settings” to put your Mac back in its original state.
Troubleshooting
Secure Browser says Chrome is running in the background:
1. Locate the Google Chrome icon either
a. Apple Mac - in the top bar on the far right
b. Windows - in the bottom right task bar. May be hiding under the [^] icon
2. Ctrl+click (Mac) or right-click (Windows) on the icon and choose [Quit] or [Exit]