HOTEL CENTRE POINT

INDUSTRIAL TRAINING REPORT

 AT
HOTEL CENTRE POINT, NAGPUR

Submitted By:- Anuja Bhasme

II Year (HMCT)

College Name:- L.A.D &Smt R.P.college

For women

Hotel management and catering technology

CERTIFICATE
I here by certify that the Industrial Training Report
Submitted in the partial fulfillment of the award of
Bachelor’s Degree of Hotel Management And Catering
Technology for training done at The Hotel Centre Point,
Nagpur is the original of Shreevidya Vardhan.

I find the work comprehensive and sufficient to warrant

its presentation for the said examination.

Dr Mrs. Jyotsna patil Mrs. Amit Jharia

H.O.D Placement &

Training co-ordinator

ACKNOWLEDGEMENT
I am grateful to all those who have supported me in
completing my Industrial Training at The Hotel Centre
Point, Nagpur and preparing this report. With immense
pleasure I also take this opportunity to express my sense
of gratitude to my guide Mrs. Amita Jharia , who
encouraged me and provided me her valuable guidance.

I am equally grateful to Mrs. Jyotsna Patil the H.O.D of

the department for her support.

Last but not the least I would like to extend my gratitude

to my parents and my sister for their support during my
training period.

By: Anuja Bhasme

ABOUT THE HOTEL
Hotel Centre Point, Nagpur, an oasis for business and
leisure travelers who want the comfort of home. The
hotel is strategically located in the heart of Nagpur’s
commercial and entertainment area.
The Group : Centre Point Group of Companies, a five
decade old Group in the business of Home Care
Products, Hospitality & Construction, is the strength
behind Hotel Centre Point, a multi Star Hotel Situated
in Ramdaspeth with all international amenities 7
features.
HOTEL CENTRE POINT is renowned as one of the
finest hotels in Central India. We offer you excellence
yet still retain a special warm and inviting atmosphere.
A welcoming smile from an efficient and eager to
serve staff on your arrival, the ambience of the large
open plan air-conditioned reception and lounge area
will immediately make you feel at ease. You already
begin to realize you have made the correct choice for a
stay to remember. It offers complimentary airport and
railway pick up and drop and also breakfast.

FACT SHEET
Name of the hotel:- Hotel Centre Point, Nagpur
Address:- 24, Central Bazar Road,
Ramdaspeth, Nagpur, India

Phone no:- +91-0712-2420910/6699000

Fax no:- +91-0712-2423093/2446260
Website:- www.centrepointnagpur.com
www.centrepointgroup.com
E-mail:- room@centrepointnagpur.com
Accessibility:- From airport- 4kms
From railway station- 5kms

Category:- 3 star* hotel

Rooms:- 89 rooms

Price range:- 3700-8000

Check-in Check-out time:- 24hrs

DINING FACILITIES
Transcending traditional hotel dining with a sophisticated
array of restaurants makes dining a true culinary experience
at Hotel Centre Point Nagpur.
Meeting Point, a Multi-Cuisine fully air-conditioned
Restaurant offers a wide range of dishes to suit all tastes,
first class service from professional yet friendly staff ,
creates just the right ambience in which to enjoy your meals.
The Table d’ Hote menu offers a wide range of dishes to
suit all tastes. To compliment your dinner, we offer a fine
range of Scoth, Wines, Vodka, Beer, etc.

The Red House, the Coffee Shop offers tasty snacks and
beverages throughout the day.Our inviting air conditioned
The Red House with its subtle lighting creates just the right
atmosphere in which to sit back , relax and enjoy… or, if
you are feeling energetic, take your partner by the hand. It
also offers a buffet breakfast. A complimentary breakfast for
the in house guest.Enjoy a pre dinner aperitif or try one of
our special cocktails in our comfortable bar. You will be
part of the friendly atmosphere that always prevails at
HOTEL CENTRE POINT.

HISTORY
 Hotel Centre Point Nagpur has established a reputation
in the field of banqueting and catering since 1988.
Backed by a dedicated team of professionals, Hotel
Cenre Point Nagpur is well-equipped to handle a
variety of functions, from corporate meetings to lavish
gala dinners and incentive theme parties.

Hotel Centre Point Nagpur’s reputation for its creative

theme parties, innovative catering and banqueting
concepts, outstanding facilities and services, and
award-winning accommodation has made it a natural
choice for the meetings and incentives market
 

BANQUET FACILITES
There are 8 banquets in The Hotel and one of the best in
Nagpur. A large amount of hotel’s sale is brought from
the banquet halls. They are available for all kinds of
functions and conferences. All the halls are well
equipped with audio and video facilities. They have well
qualified and trained staff. All the halls have a very
beautiful ambiance and well maintained. The halls
capacity has a range from 15-1500 paxs. The following
are the banquets of The Hotel:-

1) Silver Chamber- 15pax

2) Golden Chamber- 25pax
3) Platinum hall- 30pax
4) Solitaire hall- 40pax
5) Sammellan hall- 100pax
6) Grand Millennium hall- 300pax
7) Millennium hall- 500pax
8) Palacio hall- 1500pax

GUEST ROOMS
Whether a busy executive or an occasional tourist, you’ll
find Hotel Centre Point a most relaxing experience to wind
down after a hectic day in town. That’s because we’re
situated in Heart of the City. Allow our professional staff to
 indulge you in traditional Indian hospitality. Our fully
furnished rooms, all withattached baths and running, hot
water, 24 hours of the day, are air-conditioned and equipped
with a refrigerator, colour TV., and telephone with local and
international calling facility. There are 4 category of rooms:-
executive, executive deluxe, club and suite.
Whether in town for an extended business trip, come stay at
Hotel Centre Point – your home away from home.
Amenities
 All Rooms Air-Conditioned.
 With attached Bath, Running Hot and Cold Water
24 Hours.
 E.P.A.B.X. Board with ISD and STD Facility.
 Colour TV.
 24 Hours Room Service.
 Same Day Laundry Service

LIST OF EXECUTIVES
Chairman:- Gurucharan Singh Arora
Managing director:- Jasbir Singh Arora
Assistant M.D:- Angad Singh Arora
Vice president:- Sanjeev Sehgal
Sales and marketing:- Vanashree bhambulkar
Assistant:- Amit patel
Room division Manager:- Somit Ray
Housekeeping Manager:- Suresh Murgeshan
Kitchen:- Manish Sarna
Training Mangar:- Disha Yadav
H.R Manager:- Pratibha Moghe
Room Service Manager:- Mangala Naik
Maintenance Manager:- Vijay Singh
Banquets Manager:- Ashish kamble
Assistant:- Nitin Joshi
Restaurant – Meeting Point Manager:- Mahesh Bhatt
Red House Manager:-Vishwanth Mudliar
Purchase Manager:- Narendra Bondre
I.T Manager:- Shashank Kapale
Accounts Manager:- Ambrish Kode
Stores Manager:- Nekraj Choudhary
Security Manager:- Manoj Rana

SUMMARY
The Centre Point Hotel combines functionally, elegant
and contemporary design with host of modern
amenities. Since the hotel is centrally located it has easy
access to the cities travel destination, recreation,
facilities, business centre, airport and railway station.
With ideal location, the hotel offers elegantly appointed
guest rooms and suites, multi cuisine restaurant and
lounge bars, recreational facilities and flexible banquet
facilities.

The services of the hotel are widely acclaimed by

cooperate and leisure travelers, from India and as well
as abroad.

CONCLUSION

Hotel Centre Point, Nagpur is a state of the art

multifunction travel destination. The learning
experience at the Hotel has been fabulous. An overall
understanding of the hotel gave an inside view of the
hotel industry and helped in imbibing a thorough
knowledge of the Hotel Management and related
process.

The knowledge gained about the operations of the

various department and functionalities will surely be
helpful in the future.

TRAINING PERIOD
Department:- Front Office

Areas:- Reservations

Duration:- 1 Month
Manager:- Soumit Ray

Job Handled:- 1)Taking reservations on phone

2)Filling up the details
3)Confirmation of arrivals

Skills Developed:- 1)Handling of phones

2)Replying through the e-mails

TRAINING PERIOD

Department:- Food and Beverage Service

Areas:- Red House(coffee shop)

Duration:- 15 days
Manager:- Vishwanth Mudliar

Job Handled:- 1)Laying of cover

2)Service, Clearance from a table
3)Napkin folds

Skills Developed:- 1)Service and clearance skills

TRAINING PERIOD

Department:- Food and Beverage Service

Areas:- Banquets

Duration:- 30days
Manager:- Ashish kamble

Job Handled:- 1)Arrangements of chairs

2)Service, Clearance from a table
3)Napkin folds
4)Wiping of crockery and cutlery

Skills Developed:- 1)Service and clearance skills

TRAINING PERIOD
Department:- Front Office

Areas:- Reception

Duration:- 20 days

Manager:- Soumit Ray

Job Handled:- 1)Handling the check-in check-out
2)Filling up the details
3)Confirmation of departures
4)Handling of telephones

Skills Developed:- 1)Handling of phones,guestes

2)Allotment of rooms
3)Handling group check-ins

TRAINING PERIOD

Department:- Food and Beverage Service

Areas:- Room service

Duration:- 05 days
Manager:- Mangala Naik

Job Handled:- 1)Taking of guest orders over the phone

2)Making of a kitchen order ticket
3)Making of bills

Skills Developed:- 1)Handling of the telephone

2)Service and clearance