ORGANIZATIONAL BEHAVIOUR
(MBA 809)
BY
MOHAMMED NUHU PhD
APPROACHES TO
ORGANIZATION AND
MANAGEMENT…..cont.
MANAGER
Meaning of Manager
A Manager is a person who oversees employees or
department in a business.
In other words, a manager is a person who helps others
gets things done.
A manager helps others get things done through the
following: motivating them, providing directions, make sure
they are working together towards a common goal,
removing roadblocks and providing feedback.
Drucker, (1954) a manager is someone who performs the
tasks of management whether or not he or she has power
over others. 4
Manager and Leader
Manager –
Have an assigned position within the formal organization
Are expected to carry out specific functions, duties and
responsibilities
Leader –
Somebody who leads or who goes first, a person in charge
of a group
Leadership –
Leadership is the process of influencing people to
accomplish goals 5
Manager and Leader…..cont
Manager – Leader –
Assess the driving and Is visionary in
restricting forces identifying need change
Identifies and Is a role model
implements strategies Is sensitive to timing
Seek subordinates input initiatives
Supports and rewards Is creative in identifying
Understands future solutions
directions Individual efforts
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Quality of a Good Manager
An effective manager must possess the following qualities:
Self confidence Organising ability Creativity and
innovation
Drive Adaptability Honesty
Initiative Judgement Adequate educational
standard
Decisiveness Integrity Human understanding
Willingness to accept Ability to delegate Emotional maturity
responsibility
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Quality of a Good Manager……cont
The Seven (7) qualities Fayol’s (1949) was
expecting from Managers were:
Health and Vigour
Cleverness
Moral Qualities
General Knowledge (Culture)
Management Capacity
Notion about other functions (Activities)
The strongest skills in the function managed
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Functions of Manager
Planning
Organizing
Directing
Controlling
Staffing
Motivation
Coordination
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Roles of Manager
A manager wears many hats. Not only is a
manager a team leader, but he or she is also a
Planner
Organizer
Cheerleader
Coach
Problem solver
Decision maker
All rolled into one. And these are just a few of a
manager's roles.
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Roles of Manager….cont
Henry Mintzberg (1975) describes a set of ten
roles that a manager fills. These roles fall into
three categories:
Interpersonal: This role involves human
interaction.
Informational: This role involves the
sharing and analyzing of information.
Decisional: This role involves decision
making.
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Skills Needed by Manager
Not everyone can be a manager. Certain
skills, or abilities to translate knowledge into
action that results in desired performance, are
required to help other employees become
more productive. These skills fall under the
following categories:
Technical Skills
Human Skills
Conceptual Skills
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THANK YOU
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