=

ScopeImage 9.0
Professional imaging software

Operation Manual

2012-12-3
=

Contents

1 Introduction .................................................................................................................. 1
1.1 Specification......................................................................................................... 1
1.2 About ScopeImage 9.0......................................................................................... 2
1.3 Assemble ............................................................................................................. 3
2. Installation Instruction................................................................................................ 4
2.1 Minimum System Requirements .......................................................................... 4
2.2 Common sense about hardware and software..................................................... 5
2.3 Install Introduction ................................................................................................ 5
2.4 Attention before Using.......................................................................................... 8
3 Workspace .................................................................................................................... 9
3.1 Menu… ......................................................................................................………9
3.2 Tools Bar .............................................................................................................. 9
3.3 Camera Pane....................................................................................................... 9
4 Operation .................................................................................................................... 12
4.1 Video Mode........................................................................................................ 12
4.1.1 Video Preview .......................................................................................... 12
4.1.2 Video Control ........................................................................................... 13
4.1.3 Color Adjust ............................................................................................. 14
4.1.4 Capture .................................................................................................... 16
4.2 Image Mode ....................................................................................................... 18
4.2.1 Image Process ......................................................................................... 19
4.2.2 Image Flip ................................................................................................ 20
4.2.3 Image Measurement ................................................................................ 20
4.2.4 Image Calibration..................................................................................... 23
4.3 Full Screen Mode ............................................................................................... 29
5 Trouble Shooting ....................................................................................................... 30
5.1 Problem and Solution......................................................................................... 30
5.2 How to update driver .......................................................................................... 31
 ScopeImage 9.0 image processing software

Thank you for purchasing our microscope product. To avoid any misuse and
damage, please read the operation instruction carefully before operation.
This is a color USB2.0 digital image system that captures microscope images
and displays real-time live video on your PC screen. It comes with a
high-resolution digital camera, built-in reduction lens, user-friendly software, and
adapters for all sizes of microscopes.

1 Introduction
1.1 Specification
Type HDCE-X1 HDCE-X2 HDCE-X3 HDCE-X5
Image Sensor 1/2.5″CMOS 1/2.5″CMOS 1/2.5″CMOS 1/2.5″CMOS
1280×1024 1600×1200 2048×1536 2592×1944
Valid Pixel
(1.3M) (2.0M) (3.0M) (5.0M )
Digital Output 24–bit (color) 24–bit (color) 24–bit (color) 24–bit (color)
Image Format 1280×1024 6 f/s 1600×1200 6f/s 2048×1536 4 f/s 2592×1944 2.5 f/s
frame rate 1024×768 10 f/s 1024×768 10 f/s 1024×768 10 f/s 1024×768 10 f/s
0.53 0.53 0.53 0.53
Sensitivity
v@550um/lux/s v@550um/lux/s v@550um/lux/s v@550um/lux/s
SNR 40dB 40dB 40dB 40dB
Dynamic
66.5dB 66.5dB 66.5dB 66.5dB
Range
Exposure Auto/Manual Exposure
White
Auto/Manual WhiteBalance
Balance
Connecting Insert it into Eyepiece Tube of Microscope Directly or Using Standard C
Mode Mount
Image Output USB2.0, Directshow and Twain
Working
-30°C ~ 70°C
Temperature
System Windows 2000/XP/Vista/Win 7 32bit or 64bit
z With High Resolution chip, Providing High Quality Image and Widely Used in
Academic and Medical Field for High Precision and Resolution Image Capturing and
Processing;
z Very convenient to Use, just insert it into Eyepiece Tube or Top Tube of Trinocular
Head;
z By USB2.0, getting Real-time and Non-compressing Video Data and Capturing Image
Directly;

1
 ScopeImage 9.0 image processing software

1.2 About ScopeImage 9.0

High resolution image processing software is especially designed for digital
microscope; it has friendly operation interface, stable performance and powerful
function, very easy to operate. And can be widely used in various optical micro
fields, such as teaching, researching, electronic checking and so on.

Fig1.1 The operation interface of the software

ScopeImage 9.0 Features

ScopeImage 9.0 is image-processing software professionally designed for
digital microscope. It allows you to view, capture, edit, record, zoom, measure,
and process microscope images. Specific features include as the follows:
1） Active image preview, freezing preview, fit to window preview, real
preview, full screen preview… various preview modes make you preview
the active images with great ease.
2） Convenient color adjustment of the active image, containing brightness,
contrast, saturation, RGB value, auto exposure and so on, very convenient
to adjust the color during previewing.
3） Special design color database, we can associate the parameters of the
color to the database, and can store or delete the color scheme.
4） Various image measurement tools, including line, angle, rectangle,
polygon and circle, can move, delete or set the color of the objects, add text

2
 ScopeImage 9.0 image processing software

on the image. And you can also burn all the objects into the image for
further using.

5） Automatic measurement and real-time measurement result display.

6） Basic image operations like other similar software are included in the
Image menu. You can adjust the image at ease.
7） Image flip function, include horizontal flip and vertical flip of the active
image, and rotate 90 degree, 180 degree, 270 degree or any angle degree
of the captured image.
8） Image Zoom: Contain image zoom in, zoom out, 1:1.
9） Support Multilanguage, including: Arabic, Chinese, English, French,
Germen, Japanese, Polish.

The follow is the image captured by the camera as example.

1.3 Assemble
Please assemble the accessories as follows:

3
 ScopeImage 9.0 image processing software

Optional (choose to buy): 0.01mm or 0.1mm Calibration Slide.

2. Installation Instruction
2.1 Minimum System Requirements
System Requirements
- Operating System Windows 2000/XP/Vista/Win 7 32bit or 64bit.
- Windows 2000 need to install the DirectX9.0 to obtain better picture quality.
- Video adapter supports 24bit color or more and 1280*1024 or 1024*768 resolution
- CPU with 2.0GHz or more

4
 ScopeImage 9.0 image processing software

- System Memory 256MB or more, Display Memory 128MB or more

- USB2.0 interface
- Hard Disk Space 1GB for installation plus additional space for captured images

Since video processing is hardware intensive, a faster computer with a fast hard
disk drive and extra memory will yield better results.

2.2 Common sense about hardware and software

Here introduce the basic sense of digital camera. Generally speaking, it includes two
sections: one is the hardware driver; the other is the software application.
The driver is combining with the hardware (the chip of the digital camera) closely. The
computer can operate the hardware, only when it has installed the right driver. Say in brief,
it’s the question of can and can not.
The application, as we know the ScopeImage 9.0. The application perform the task
that the users need; it’s the question of how to operate.

Connect the Camera to the Computer

Connect USB devices to a computer while the computer is turned
on. This “hot plug” capability is a convenient feature of USB
products. To connect the camera to a computer, do as follows:
Plug one end of the USB cable to an open USB port on your
computer, and the other end to the camera. When you connect it
rightly, the computer’s Operating System should recognize it, and
pops up a found new hardware dialog. The camera’s RED LED
should on. Please follow the clue to install the driver and software
of the camera device.
Attention:
Please use the same USB2.0 port; otherwise you may need to
update your driver again to make the camera work normally.

Before installation
Please link the digital microscope to the computer with the USB2.0 cable before you
run the setup.

There’re a few differences among the camera installation in Windows operation systems,
here shows the introduction in Windows XP for an example.

2.3 Install Introduction

Put the CD into the CD driver, it will prop out an installation wizard, just click the relevant
button and follow the clue to finish the installation, and then we can use the camera.
Attention: the first three buttons containing ‘Driver’ ‘Software’ and ‘Video
Codec’ is necessary for the camera, and must be installed.

5
 ScopeImage 9.0 image processing software

Select the relevant language, here the language means the installation
language, after installation, you can change the language interface in the menu
of the software.

Driver: Please link the camera with the PC before running the driver setup, if the

system has not detected the camera, there will come out a dialog reminding you to insert

6
 ScopeImage 9.0 image processing software

camera to the PC first, as the picture shows below.

In Windows XP system, there will be two warning dialogs when installing the driver, as the
pictures below, just click ‘Continue Anyway’.

Attention:
Please choose the same USB2.0 port at the second use; otherwise you
need to update your driver or reinstall the driver again to make the camera
work normally.

Software: Click the software button to install the microscope image processing

software – ScopeImage 9.0. Follow the clue to finish the installation.

Video Codec: Click the video codec button to install video encoding and decoding

software, this is necessary for recording videos. Otherwise you will find you can not record
or record error.

Browse CD: Click this button to browse the CD.

Exit: After the installation, click this button to exit and close the installation wizard.
Other contents in the CD:
DirectX9.0：If your system is Windows 2000 operation, please install
DirectX9.0, it is necessary.

7
 ScopeImage 9.0 image processing software

Adobe Reader: If you can not read the user manual, please install the
Adobe reader first, for the user manual is pdf format, and pdf files can only
be read after you have installed the Adobe Reader. After installation, you
can open the ‘User Manual. pdf’.
User Manual: Operation manual about how to operate the software.

2.4 Attention before Using

Before using the device, please read the following attention carefully.
★ This device supports operation system: Windows 2000/XP/Vista/Win7 32bit
or 64bit. There are three parts "the driver, software and the video codec" in
the CD must to be installed to make the camera work normally. Remember to
link the camera with the PC first, then run the driver setup.

★ Error hint: “Cannot preview successfully.” Please check whether the camera
has been linked with the PC, and whether the driver has been installed rightly.
If not, please reinstall the driver.

★ Can not record or record error. Please check whether you have installed the
"Video Codec" in the CD.

★ USB2.0 is a mandatory, not optional. This camera can not work on the
computers with USB1.1 ports. In order to ensure the stability of the
connection with the USB2.0 interfaces, please insert the plug into those
interfaces in the back panel of the mainframe.

★ Please use the same USB2.0 port every time. Using on a different USB2.0
port may require to updating your driver again.

★ Please unplug the USB cable from the computer immediately after use. It will
shorten the lifetime of the camera, sometimes may cause repair service if the
camera is plugged in the computer all the time and you do not shut down the
computer for a long time.

★ If you can not read the user manual, please install the Adobe reader in the
CD first, then you can open the 'User Manual.pdf'. And there detail
information about operation.

★ The manufacturing and assembling of the device must be in the dust-free

environment. Please don't attempt to open the camera case. There are no
user serviceable parts inside. If you have any concerns about the device
quality or the operation, please contact the dealer for detail information.

8
 ScopeImage 9.0 image processing software

3 Workspace
Besides image windows, many other windows or user interface elements
reside within the main window of ScopeImage 9.0. These include menu, toolbars,
status bar and control windows providing additional information about the images
or control of the camera.

3.1 Menu
The menu can be either docked or floating. Double-click its grip or caption bar
to toggle between the two states. When the menu is docked, it can be docked to
any of the four sides of the main window. Drag the grip or caption of the menu to
adjust its position or to dock it to a particular side of the main window. The grip of
the menu is the dot matrix at the left or top of the menu in docked state.

Video model menus

Image model menus

3.2 Tools Bar

ScopeImage 9.0 has four toolbars. Each toolbar can be either shown or hidden.
When a toolbar is shown, it can be either docked or floating. Double-click its grip or
caption to toggle between the two states. When a toolbar is docked, it can be
docked to any of the four sides of the main window. Drag the grip or caption of a
toolbar to adjust its position or to dock it to a particular side of the main window. The
grip of a toolbar is the dot matrix at the left or top of the toolbar in docked state.

Floating state:

3.3 Camera Pane

Camera pane is where camera control commands are issued. It is further divided

9
 ScopeImage 9.0 image processing software

into three sub-panes (Video, Adjust and Capture) for specific aspects of the imaging
process.

Sub-panes are shrinkable. To shrink a sub-pane, click the arrows at its top right
corner. To expand a shrunk sub-pane, click again the arrows at this to right corner.
The arrows at the top left corner of a sub-pane point upward in expanded state and
downward in shrunk state.
Camera pane also maintains a history of the panes shown.

If all the three sub-panel have been opened, the panel will be too long to
display all the contents, so there will be two arrows at the top and the bottom of
panel, put the mouse on it, the panel will expend upward or downward to display
the other part contents.

Use the idler wheel of the mouse to extend the contents of the camera pane:
click to select the camera pane, when it displays as yellow, roll the idler wheel to
upward or downward display the contents of the camera pane.

10
 ScopeImage 9.0 image processing software

Double click the title bar of the ‘Camera Pane’ (the yellow part of the image
above), can turn to floating state, drag the grip or caption of the menu to adjust its
position or to dock it to any of the four sides of the main window. Double click to
return back, as the pictures shows below.

Camera pane can close, hide and display.

Locking state
Hiding or Hanging state

When it is in hiding or hanging state, click the ‘Camera Pane’ or just put your
mouse on it, the camera pane will display.

11
 ScopeImage 9.0 image processing software

4 Operation
ScopeImage 9.0 mainly divides into two parts operation, one is for the video
operation, and the other one is for the image operation;
The Video mode menu: File, View, Window, Language, Help;
The Image mode menu: File, Edit, View, Image, Variant, Measure, Window,
Language, Help;
“Alt + the first letter of the menu” can open the relevant menu.
Here we introduce you both the operation of the video and the image mode.

4.1 Video Mode

4.1.1 Video Preview

Video preview mode, the new preview button is gray ;

When the preview window is closed, the video preview button is activated ; Push the
button can create a new preview window.

Push to new a new preview window; the equivalent

New Preview
command is the “File->New Preview” menu;
Push to acquire an image based on the current camera
Capture
settings and store into the disk;
Capture to
Capture a frame to the field;
field
Push to record ,the equivalent command is the record
Record
button on the camera pane;

12
 ScopeImage 9.0 image processing software

Suitable preview mode is fit to the window preview. This

Suitable mode is best for finding the right field of view to capture.
preview In this mode, the full field of view is visible, albeit
possibly in a reduced resolution.
Real Preview mode is best for finding the right focus
Real position. In real preview mode, maximal details are
Preview shown, although the field of view may be partially
visible.
Full screen Full screen display the active image.

Horizontal Flip the active image by the Vertical axis, click to set or
flip reset a flip state.

Flip the active image by the horizontal axis, press to set

Vertical flip
or reset a flip state.

4.1.2 Video Control

The ‘Live’ and ‘Pause’ button can switch between active and static image

In video preview mode, the image is

Live
activating, we usually call it active
(Video preview
image, it is fit for observing
mode)
specimen or slice.

In freeze preview mode, the image

Pause
has been frozen; it is fit for
(Freeze
observing the detail information of
preview mode)
the specimen.

Image flip
The image flip contains horizontal flip and vertical flip 。

Horizontal Flip: Flip the active image by the Vertical axis.

13
 ScopeImage 9.0 image processing software

Original Image After click the Horizontal Flip button

Vertical Flip: Flip the active image by the Horizontal axis.

Original Image After click the Vertical Flip button

Horizontal and Vertical Flip: Flip the active image by both of the
Vertical and Horizontal axis.

Original Image After click both the Horizontal and Vertical button

Light Source
Select the light source of your microscope, LED or halogen lamp, it will display
different color effect.

4.1.3 Color Adjust

The color adjust function contains the adjustment of the brightness, saturation,

14
 ScopeImage 9.0 image processing software

contrast, Gamma, sharpness, Red, Green, Blue, and also contain the auto white balance,
recovery to the default setting and the color database.

Brightness Adjust the brightness of the camera.

Adjust the saturation of the camera. Saturation
Saturation is a measure of a color's pureness and
brilliance.

Contrast Adjust the contrast of the camera.

Adjust the gamma of the camera. Gamma is an

image quality enhancement function that offers
Gamma a richer image by brightening the darker
portions of the image without altering the
brightness of the brighter portions.
Red Increase the Red value of the active image.
Green Increase the Green value of the active image.
Blue Increase the Blue value of the active image.
Click ‘Auto Exposure’, the system will do auto
exposure. Click again to manual exposure.
Click ‘Auto Whitebalance’, the system will do
auto whitebalance. Click again to manual
whitebalance.

Recovery to the default setting.

The management of the database can allow

you to store the current image parameters,
which brings you great ease for adjusting the
color.

The database of the color parameters

15
 ScopeImage 9.0 image processing software

Apply Apply the select item to the active image.

Add Add a new item to the active image.
Del Delete the select item.
Cancel Exit the ‘ColorParm’ dialog window.

4.1.4 Capture

1， Record Video

16
 ScopeImage 9.0 image processing software

Click the button to set the route and the file name.

Click the ‘Start’ button to begin to record.

Click the ‘Stop’ button to stop recording

2，Capture

Select the resolution first, then click the “Capture” button to acquire an image based on the
current camera settings and store it into the disk as jpg or bmp file format;

17
 ScopeImage 9.0 image processing software

3，MultiCapture

ScopeImage 9.0 is able to acquire a sequence of images

automatically, and we call it multi-capture. Before acquire, we can set
the wait time, interval time, amount, prefix, suffix, type, path and so on.
After setting, a sequence of the image will be acquired according to
the camera settings at the time when the acquisition action occurs.

The time to wait before beginning capture, in

seconds

Time interval, it means take image every 2

seconds, and can be referred as frequency.

The amount to acquire.

Set the prefix of the file name.

The suffix of the file name.

Attention:
The prefix can be modified, but the suffix
can not, it increases automatically while
acquiring. If you have changed the
storage folder, the suffix will change into
0 again, and increase from 0.
Set the image type of the images to be
acquired.
Set the path of the image to be acquired
Attention:
In Windows Vista and Win 7 System,
you’d better not set the capture as C:/, or
you may can not save the images which
is limited by user’s authority.

Begin to multicapture.

Stop capture.

4.2 Image Mode

18
 ScopeImage 9.0 image processing software

4.2.1 Image Process

After we capture images, we can do image process, flip, measurement to the image

Color reversal, can turn a positive image to a negative

image, or turn a negative image back to a positive
Invert
image. A negative image performing higher contrast and
higher color saturation.

Average Do average filter to the image, to clear the image noise;

Do mediate filter to the image, the median filter is much

Median
better at preserving sharp edges than the average filter.

All digital photographs lose a certain amount of

sharpness. That means that most photographs will look
Sharpen a bit blurred and their details won’t be as prominent.
Basically, sharpening makes the edges of a
photographed object appear more distinct.
The Emboss filter makes a selection appear raised or
Emboss stamped by suppressing the color within the selection
and tracing its edges with black
Brightness Change the brightness of the image;
Contrast Change the brightness of the image;
Saturation Change the brightness of the image;

Original Average Median

Invert Sharpen Emboss

19
 ScopeImage 9.0 image processing software

Brightness Contrast Saturation

4.2.2 Image Flip

The image flip operation is as the commands of the image flip menu.

Icon Function
Open an image, support bmp and jpg format;
Save the image, or the changes to the image;
100%display the image;
Magnify display the image;
Reduce display the image;
Image flip by the vertical axis;
Image flip by the horizontal axis;
Retort 90 degree of the image;
Retort 180 degree of the image;
Retort 270 degree of the image;
Retort any angle of degree of the image;
Use the Undo command to reverse the most
recent action that has modified the image. The
equivalent command is the undo function under the
Edit menu.

Use the Redo command to undo an Undo

operation. The equivalent command is the redo
function under the Edit menu.

4.2.3 Image Measurement

20
 ScopeImage 9.0 image processing software

The system support several measure tools, as the line, circle, rectangle, angle
and so on. The measure result can real time display on the image and can be
merged into the image and save for further using.
The function is equivalent to the commands under the Measure menu.

Icon Function Function Introduction

Move or adjust the objects, containing line, angle, circle,
Move
and rectangle.
Add line objects.
Each line object is defined by two endpoints. Press left
mouse button to specify one of the endpoints. Move the
mouse to the other endpoint, while keeping the left mouse
button pressed, to draw the line. Release the left mouse
Line button to complete the line drawing.
The above procedure may be repeated to create more lines.
A line object has two resizing handles, located at the two
endpoints。
The length of the line will appear over the image at the
same time.
Each broken line object is defined by two endpoints. Press
left mouse button to specify one of the endpoints. Move the
Broken line mouse to the other endpoint, while keeping the left mouse
button pressed, to draw the line. Release the left mouse
button to complete the line drawing.
Use the Angle command to measure angles.
Click to specify three controlling points. The angle made by
the line passing through the 1st and the 2nd point, and the
Angle
line passing the 2nd and 3rd point, will be measured.
The degree of the angle will appear over the image at the
same time.
Click to specify two controlling points. The 1st point as the
center of the circle, move the mouse to the 2nd point while
keeping left mouse button pressed to draw the circle.
Release left mouse button to complete the creation of this
circle. The line between the1st and the 2nd point as the
radius.
Circle
Repeat the procedure above to add more circle objects.
Drag the handles at the corners to adjust the size of the
circle simultaneously. Drag anywhere else within the circle
to move the circle object.
The area and radius of the circle will appear over the image
at the same time.

21
 ScopeImage 9.0 image processing software

Each rectangle is specified by two diagonal vertices. Press

down left mouse button to specify one vertex. Move the
mouse to the other vertex while keeping left mouse button
pressed to draw the rectangle. Release left mouse button to
complete the creation of this rectangle.
Repeat the procedure above to add more rectangle objects.
Rectangle
A rectangle object has four resizing handles. Drag the
handles at the four corners to adjust width and height of the
rectangle simultaneously. Drag anywhere else within the
rectangle to move the rectangle object.
The area of the rectangle will appear over the image at the
same time.
Use the Polygon command to measure the area of a polygon.
Click to specify the vertices of the polygon. After the last vertex
Polygon
has been specified, double-click left button to start (and to
complete) the measurement.
Use the Text Annotation command to add the text on the
image. And click the left button will specify the location of
Text
the text.
Annotation Note: The text annotation can only be deleted, it can not be
moved.
Use the Delete one command to remove the selected object
Delete one
on the image.
Use the Delete All command to clear all the objects on the
Delete All
image.
Generate
This command will clear background image, and generate
measureme
an image that just will the measurement marker.
nt data
The system micrometer consists of the sampling intervals in
horizontal and vertical directions. In the calibration process
both of the two sampling intervals should be calculated.
Calibration
Details please see chapter 4.2.4 Image Calibration.
IMPORTANT!!!
Calibration should be done on an image before measuring.
Show/hide
calibration Click this button to show the calibration ruler, click again to hide it.
ruler

22
 ScopeImage 9.0 image processing software

Set the color of the coordinate, line, adjuster and text,

Measure
setting

4.2.4 Image Calibration

The system micrometer consists of the sampling intervals in horizontal and vertical
directions. In the calibration process both of the two sampling intervals should be
calculated as there’s tolerance error between the two directions.

Here shows the calibration under 10× object lens for an example.

1. For the calibration can only do to the static image, we should take a picture first.
First, put the 0.1mm micro-ruler in the video window, adjust to display clear, then
turn around the camera, make the active images parallel to the horizontal line, and

click the button on the tools bar to capture a frame to the field, as the picture
shows below.

23
 ScopeImage 9.0 image processing software

2. In the image field, click the button to move the scale, you can also click the

or button to magnify or reduce the current image in order to convenient the

calibration. Here shows the calibration result when it is reduced to 50%.

3. Click the icon to display the calibration scale, click the icon to move the
scale to the right position, confirm the begin point and the end point, as the picture
shows below.

24
 ScopeImage 9.0 image processing software

4, Click the calibration icon to set the ‘X-Ruler Unit’, Input the actual length
100um, and click the button ‘Save As’ to save the calibration for X axis.

5, Click input a calibration file name on the box, and click ‘Save’ to save it, then
click ‘OK’ to exit, now we have finished the calibration for the X axis.

25
 ScopeImage 9.0 image processing software

The calibration for the Y axis is as follows.

6. The calibration for the Y axis is similar to the X axis. First, we turn around the

camera to make the micro ruler vertical to the horizontal line, click the button on
the tools bar to capture a frame to the field, as the picture shows below.

7. Click the calibration icon on the tools bar, then click ‘Lode’ button, and select
the file of calibration for X axis we have just done, click ‘Open’.

26
 ScopeImage 9.0 image processing software

8. Now we keep the X axis don’t move, and do calibration to the Y axis, move the
scale to the right position, confirm the begin and the end point;

27
 ScopeImage 9.0 image processing software

9. Click the icon , input the actual length in the “Y-Ruler Unit”, and click “save” to
save the calibration result for further using. Click “OK” to exit, now we have finished
the calibration for both X axis and Y axis, and we can find that there is a little
difference between them.

28
 ScopeImage 9.0 image processing software

Check the calibration result:

The calibration has been finished, now we check it.
Use the micro ruler, and capture a frame to the field, lode the calibrations we
have just done, and do line measure, as the picture below:

We can find the measurement is close to the actual length, take the tolerance error
for account, the measurement result is right.

4.3 Full Screen Mode

As we know, it is very convenient to preview the live image in the full screen mode.

Double click the live image or click the button on the tools bar can enter into
the full screen mode, double click or click the button “Close Full Screen” to exit full
screen mode.

29
 ScopeImage 9.0 image processing software

5 Trouble Shooting
5.1 Problem and Solution

Problem: When open the software, the computer displays an error hint as the
picture shows below,

Solution: Please check whether the camera has been linked with the PC, and
whether the driver has been installed rightly. If not, please reinstall the driver or
update the driver. And remember to use the same USB2.0 port every time,
especially in Windows XP and 2000 system. See the next chapter.

Problem: Can not record or record error.

Solution: Please check whether you have installed the ‘Video Codec’

in the CD.

Problem: Can not read the user manual.

30
 ScopeImage 9.0 image processing software

Solution: Please install the Adobe reader in the CD first, and then you can
open the 'User Manual.pdf'. There are detail information about operation.

5.2 How to update driver

When launching the software ‘ScopeImage9.0’ on the desktop, the system
displays an error hint as follows:

The most problem is:

1. The camera has not connected with the PC, please link it with the
PC, and then run the software.
2. Users have changed the USB port and the driver has not reinstalled,
please reinstall the driver or update the driver.
Here shows how to update the driver:
(1) In Windows XP system
1. Go to Control Panel, as follows:
Access the Windows Control Panel. Double click ‘System’, Select Device
Manager.

31
 ScopeImage 9.0 image processing software

Select Device Manager.

The “USB Video Device” is the default driver of the system; we need to install
the special driver for the camera itself.
Right click ‘USB Video Device’, click ‘Update Driver…’, comes out
‘Found New Hardware Wizard’ dialog, please choose “this time only”, then click
next.

32
 ScopeImage 9.0 image processing software

Click ‘Next’

Choose ‘Install from a list or specific location (Advanced)’, click next.

33
 ScopeImage 9.0 image processing software

Choose ‘Don’t search. I will choose the driver to install.’

Choose ‘Camera-X1’, Click ‘Next’.

34
 ScopeImage 9.0 image processing software

Hardware Installation, click ‘Continue Anyway’.

Click ‘Finish’. Hardware installation has been finished.

You’d better restart your computer to make the new device work rightly. And you can
check the “Imaging Devices” in “Device Manager / Hardware”. When it displays as
“Camera-X1”, then you can use the camera to preview the images.

35