HP-100 SERIES

UNINTERRUPTIBLE POWER SUPPLIES

( 1 Phase Input & Output )

HP-115
( NS151A )

USER MANUAL

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 CONTENTS

I. SAFETY................................................................................................................................... 1

II. INTRODUCTION ..................................................................................................................... 2

2.1 System Description .......................................................................................................... 2
2.2 Technical Specifications................................................................................................... 4

III. INSTALLATION....................................................................................................................... 6
3.1 Unpacking ........................................................................................................................ 6
3.2 Location Selection............................................................................................................ 6
3.3 Cable Connections .......................................................................................................... 6
3.4 Start-Up ............................................................................................................................ 8

IV. OPERATING PROCEDURE ................................................................................................... 9

4.1 Turn On procedure........................................................................................................... 9
4.2 Turn Off procedure........................................................................................................... 9
4.3 When Utility Power Is Interrupted .................................................................................... 9
4.4 Automatic battery test system (Optional) ........................................................................ 9

V. FRONT PANEL ....................................................................................................................... 10

5.1 Introduction ..................................................................................................................... 10
5.2 Front Panel Menu Descriptions........................................................................................ 10
5.3 Main Menu ....................................................................................................................... 11
5.3.1 COMMAND Menu items ........................................................................................ 11
5.3.2 MEASURES Menu items ....................................................................................... 12
5.3.3 ALARMS Menu items ............................................................................................ 12
5.3.4 USER OPTIONS Menu items ................................................................................ 13
5.3.5 TIME Menu items .................................................................................................. 14
5.3.6 CALIBRATION Menu items ................................................................................... 14
5.3.7 ADJUST MODE submenu ..................................................................................... 14
5.3.8 INFORMATION Menu items .................................................................................. 14
5.4 Fault messages and quick troubleshooting...................................................................... 15
5.5 STATUS Messages ......................................................................................................... 16

VI. OPTIONAL EQUIPMENT........................................................................................................ 17

6.1 Software Options.............................................................................................................. 17
6.1.1 T-MON Software ................................................................................................... 17
6.2 SNMP Module .................................................................................................................. 18
6.3 UPS DB-9 (female) port definition.................................................................................... 18
6.4 Remote monitoring panel (RMP) ..................................................................................... 19
6.5 UPS Port Sharer (Multiple server shut down unit) ........................................................... 19
6.6 RSC24 RS232 / RS485 Interface .................................................................................... 19

VII. CUSTOMER SERVICE ........................................................................................................... 22

7.1 Maintenance..................................................................................................................... 22
7.2 Troubleshooting ............................................................................................................... 22
7.3 Storage............................................................................................................................. 22

VIII. LIMITED WARRANTY .......................................................................................................... 23

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 I. SAFETY

This manual contains important instructions for HP-100 series UPS that should be followed during
installation and maintenance.

IMPORTANT NOTICES
1. Read instructions carefully before operating the UPS

2. All warnings in the manual should be adhered to.

3. All operating instructions should be followed.

4. The unit should be supplied by a grounded outlet. Do not operate the unit without ground source.

5. Power cord of the UPS should be routed carefully so that they are not to be walked on.

6. Please save this manual.

7. Please save or recycle the packaging materials.

WARNING!

• Do not insert any object into ventilation holes or other openings.

• To reduce the risk of fire or electric shock, install in temperature and humidity controlled indoor
area free of conductive contaminants.
• To reduce the risk of fire, replace fuses with the same type and rating when necessary.

CAUTION!

• Only qualified personnel should install or service UPS/batteries.

• Risk of electric shock, do not remove cover. No user serviceable parts inside, refer
servicing to qualified service personnel.

• The output may be energized when the unit is not connected to a mains supply.

• Risk of electric shock hazardous live parts inside this unit are energized from the battery
supply even when the input AC power is connected.

• To reduce the risk of electric shock, disconnect the UPS from the mains supply before installing a
computer interface signal cable. Reconnect the power cord only after signalling interconnections
have been made.

ABOUT THE BATTERY

• A battery can present a risk of electric shock or burn from high short circuit currents. The
following precaution should be observed when working on batteries :
* Remove watches, rings or other metal objects.
* Use tools with insulated handles.
• The batteries in this UPS are recyclable. Batteries must be disposed of according to local
environmental laws. The batteries contain lead and pose a hazard to the environment and human
health if not disposed of properly.

• Do not dispose of batteries in a fire. The batteries will explode. Do not open or mutilate the
batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes. If
electrolyte comes into contact with the skin the affected area should be washed immediately.

• The internal energy source (the battery) cannot be de-energized by the user.

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 II. INTRODUCTION

Thank you for selecting this uninterruptible power supply (UPS). To choose the HP-100 series as your
equipment protector was a wise investment. It includes many features to protect your critical equipments.

The HP-100 series UPS system is connected between mains and critical loads, such as computer
systems, telecommunication systems, computerized instruments etc.

The advantages of using UPS:

• Increased power quality:

The UPS has its own internal voltage and frequency regulator circuits which ensure that its output is
maintained within close tolerances independent of voltage and frequency variations on the mains
power lines.

• Increased noise rejection:

By rectifying the input ac power to dc power, and then converting it back to ac, any electrical noise
that may present on the input mains supply line is effectively isolated from the UPS output, therefore
the critical load sees only clean power.

• Power blackout protection:

If the mains power fails, the UPS continues to power the critical load from its battery source, leaving
the load immune from power disturbances.

2.1 System Description

Features :
• On-line technology with pure sine wave output.
• PWM and IGBT technology.
• Microprocessor controlled main controller board.
• Static (STS) and maintenance by-pass.
• LCD (Liquid Crystal Display) display.
• Alarm history ( Memory for max. 64 alarms. )
• Automatic battery testing (optional).
• High quality maintenance-free lead-acid type batteries.
• High nonlinear load capacity, special for computers.
• Accessories :
o Optional UPS monitoring software ( T-MON, RUPS , RUPSII , UPSILON 2000 ) SNMP
devices, compatible to any operating system.
o Remote Monitoring Panel (RMP) available : You can observe the UPS status and parameters
without using a computer at a remote location up to 200 meters away ( via RS485 interface).
o UPS Port Sharer available

HP-100 Series Uninterruptible Power Supplies (UPS) are advanced true On-Line Sine wave devices with
static transfer switch which provide reliable, regulated, transient-free AC power to sensitive equipment.

Since the UPS is a true On-Line system, conditioned power is provided continuously to the connected
equipments. Unlike standby power systems, the UPS is constantly regulating and filtering the output
power. When incoming power is interrupted, the UPS protects the computers instantaneously without any
transfer time.

The HP-100 Series has high non-linear load capability (i.e. Crest Ratio 3:1) and this is suitable for
powering special loads such as switching power supplies or highly capacitive inputs like computers.

The system's static transfer switch (STS) provides by-pass power as its standby source. During an
overload condition, the S.T.S will switch the customer's load over to the bypass line with no interruption.
The S.T.S will transfer back to the inverter automatically when the overload condition has been cleared. If
the inverter fails internally, the unit switches to bypass within a few milliseconds.

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 Mechanical Transfer Switch

Static Transfer Switch

Static By-Pass

AC AC
Input Output
Rectifier Inverter

Battery Charger Battery Group

Figure 2.1 UPS Block Diagram

Rectifier : The first stage of the UPS. It supplies the DC bus voltage, which is necessary for operating the
inverter by rectifying line voltage.

Inverter : It is made by utilizing the latest technology of power transistor (IGBT) and pulse width
modulation (PWM). Inverter converts dc bus voltage into an alternative voltage like line voltage. And
provides this voltage and frequency being fixed.

Static Transfer Switch (static by-pass) : Static transfer switch is an electronically controlled switching
circuit checked by main controller board. In case of inverter overload or any other faults, STS transfers
the critical load to the mains without any interruption.

Mechanical Transfer Switch (Opsiyonel) : The mechanical transfer switch consists of a manually
operated switch. When the UPS is switched off due to failure or maintenance, it feeds critical loads from
mains.

Battery Group : It keeps dc voltage, which is necessary for the inverter, as a reservoir dc power supply
in case of mains failure.

Battery Charger : It produces a well regulated dc voltage suitable for charging the UPS batteries.

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 2.2 Technical Specifications

HP-115
Power 15 kVA
Power Factor 0,7
Automatic Battery Test Optional
Alarm Relays

RS 232

INPUT
Input Voltage 220 or 230 VAC 1Ph + N
Input Voltage Tolerance + 15%, -20%
By-pass Voltage 220 or 230 VAC ±10%
Input Current 85 A
Input Frequency 50 Hz. ±5%
RFI Level EN50091
OUTPUT
Nominal Output Power 10500W
Output Voltage 220 or 230 VAC
Output Voltage Tolerance ±1%
Output Frequency 50 Hz.
Line Synchronized ± 1%
Output Frequency Tolerance
Free Running ± 0.2%
Efficiency (100% Load) 85-87 %
Crest Factor 3:1
100% - 125% Load 2.5 min.
Overload capacity 125% - 150% Load 10 sec.
>150% instant by-pass.
Total Harmonic Distortion (THD) < 3%
BATTERY
Batteries 20x12V
Floating Charge Voltage 270 Vdc
End of Discharge Voltage 200 Vdc
Autonomy Time (100%Load ) 10 min.
Charging Current 2.5 A
ENVIRONMENT
o
Operating Temperature 0 - 40 C
Acoustic Noise <55dBA
Dimension (HxWxD mm) 725 x 300 x 790
Relative Humidity (max.) 90%

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 W
D

H
Figure 2.2

Front View

RS232 and Alarm

Contact Outputs

PK1
On / Off
Switch

AC Output
Connections

F1 - AC Input Fuse

F2 – Batt. (+) Fuse

F3 – Batt. (-) Fuse

Rear View

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 III. INSTALLATION

3.1 Unpacking

The UPS is packed and enclosed in a structural cardboard carton to protect it from damage.
1. Inspect for damage that may have occurred during the shipment If any damage is noted, call the
shipper immediately and retain the shipping carton and the UPS.
2. Carefully open the carton and take the UPS out.
3. Retain the carton and packing material for future use.

Unit package contents :

HP-115

User Manual

Guarantee Certificate

Battery Cabinet

Additional battery cabinet Optional

220V Input cable -

UPS Monitoring Software T-MON

3.2 Location Selection

The UPS is designed to be installed in a protected environment. The following conditions should be
prohibited.
1. Blocking the airflow intake and outlet. (It is recommended to retain 10 cm (4”) minimum. Between the
rear side and the wall.)
2. Environment temperature and humidity out of specification.
3. Location subject to excessive moisture, dust and corrosion.
4. Location exposed to heat source or direct sunlight.

3.3 Cable Connections

CAUTION!
Only qualified personnel should install or service UPS / batteries.

The ac input to the UPS should be supplied by a separate line from the ac distribution board.

The input/output cables can be sized to suit the modules rating according to the table below.
2
15 kVA 3 x 16 mm

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 The safety earth cable must be connected to the earth bus bar and bonded to each cabinet in the system.
All cabinets should be earthed in accordance with local regulations.

The UPS itself has no effect on the earthing quality i.e. it doesn’t change the unwanted voltage difference
between the earth and neutral lines.

Once the equipment has been finally positioned and secured, connect the power cables as described in
the following section.

It is recommended that the UPS should be connected to the line voltage protected by a circuit breaker.

1. Before connecting AC and DC power to the UPS make sure that the On-Off Switch PK1 and Main
Switch on the rear panel are in the "0" position "OFF".
2. Connect the AC and/or DC input power to the UPS according to the label on the rear panel. Perform
the load connections according to the same label too..
3. Check if the connections are correct. (battery polarity, ac voltage ratings etc.)

F1 : AC Input Fuse
F2 : Battery (+) Fuse
F3 : Battery (-) fuse

AC Output AC Input Battery Cabinet

Connections Connections Connections

Figure 3.2 UPS Electrical Connections

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 3.4 Start-Up

1. Turn on the Main Switch on the rear panel. (In this case, there is line voltage at the output and battery
charger board is active)

2. Turn the On-Off Switch PK1 on the rear panel to "1" position. In a few seconds the cooling fan will start
to operate, then the red LED "by-pass" indicator will be off and the green LED indicator "inverter"
will turn on and the UPS will start to give the inverter power to the output.

3. Disconnect the input power. The "LINE FAILURE" indicator will be on and audible alarm will sound
intermittently. Now the output receptacles are supplied from the battery source.

4. Connect the power again and see that "LINE FAILURE" alarm is off.

5. Now your UPS is ready to operate. Plug in the critical loads to the output receptacles of the unit.

NOTE
If any condition is different from the above situation, call our local service representative for assistance.

CAUTION !

After initial start-up, keep power continuously to the unit for at least 12 hours to ensure that the batteries
are fully charged.

During battery charging, the inverter can be shut down by turning the On-Off Switch PK1 to " Off - 0 "
position. In this case the main switch should be kept in " On-1 " position and it must be kept in mind that
there is line voltage at the output.

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 IV. OPERATING PROCEDURE

4.1 Turn On procedure

1. Turn on the Main Switch on the rear panel to "1" position. (There is line voltage at the output.)
2. Turn on the On-Off Switch PK1 on the rear panel to the "1" position. Turn on the power switches on
your critical load after the "Inverter" indicator (green light) is turned on. (There is inverter voltage at the
output.)

4.2 Turn Off procedure

1. Turn off all the power switches on your critical equipments that are connected to the UPS.
2. Turn off the On-Off switch PK1 and the Main Switch to "0" position.

CAUTION
A- For daily TURN ON / TURN OFF operation, it is recommended to keep the Main switch at "1"
position to ensure proper battery operation.
B- If the Main switch is in "1" position the line power will be supplied to output receptacles
directly. DO NOT insert objects other than equipment power cords into outlets.

4.3 When Utility Power Is Interrupted

In case the utility power is interrupted, the UPS converts the built-in battery source to output terminals
immediately to protect your critical loads from loss of data or damage.
Battery back-up time is more than 10 minutes for full load and can be extended by removing non-critical
loads.
After an utility power blackout, the audible alarm and "LINE FAILURE " indicator on LCD panel will start
operating.1 minute after the power is interrupted, and you will see the message "BAT.USED :001min"on
the LCD panel. This will show you for how long the batteries were used since the power was interrupted.
When the "Battery Low" alarm appears, you have to shut down all your loads immediately, and turn the
main switch PK1 to position "0".

4.4 Automatic battery test system (Optional) :

There are some conditions to make this test ( e. g availability of by-pass supply, line synchronization,. a
min. time requirement since the last line failure etc.). The first test is performed automatically, 8 hours
later following the first turning on of the UPS. There is a 65 hours interval between two successive tests
an each test lasts about 36 seconds.

During the battery test operation, the inverter power will be supplied from batteries. At the end of this
test,if the battery voltage is below a predetermined value, " BATTERY FAILURE / BATTERY LOW Fault
messages appear on the LCD panel and the UPS starts operating in By-Pass mode.

In this case you have to call your service.

If the batteries are in normal conditions the system will start operating in normal mode after 36 sec.

This test protects your operation against unexpected battery failures, and indicates you if there are any
damaged batteries. It also discharges the batteries periodically, which is a good thing for extending
battery life.

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 V. FRONT PANEL

WARNING! The messages in this section are applicable for equipments having software version Y12C.
If the version changes, the messages and functions will change as well.

5.1 Introduction

The front panel of UPS, consisting of a 2 lines alphanumeric display, 2 status lamps, plus 3 function keys,
allows the complete monitoring of the UPS status. The mimic flow diagram helps to comprehend the
operating status of the UPS. By using the function keys operator can move on menus and change some
parameters.

ENTER

Figure 5-1

By-Pass : If lamp is lit static bypass is active and load is connected to mains voltage
Inverter : If lamp is lit inverter supplies the load

There are 3 function keys on front panel these are ENTER, DOWN and (↔↔).
DOWN keys help moving on menus, (↔ ↔) key selects options, ENTER key means the selected option or
menu is valid.

↔” button is pressed for 3

NOTE : During parameter settings, “+” sign will change into “—“ sign if “↔
seconds and the parameter values will start decreasing.

5.2 Front Panel Menu Descriptions

By using menu buttons on the front panel you can move on main menu functions. You can enter the
submenu of the item seen on the LCD panel (MEASURES, ALARMS, INFORMATION) and navigate
within it by using again
and ↵ (Enter) buttons.

MEASURES
LOAD ..: % (output load percentage )
OUTPUT.:000 V (output voltage )
IPV:000 V (output frequency )
IPV:000 V (input voltages )
IPV:000 V (bypass voltages )
BATTERY: V (battery voltage and current )
...... etc

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 SAMPLE menu selection :
If you want to go to MEASURES menu use DOWN keys and find MEASURES MENU, press ENTER key,
now you can move on MEASURES menu subitems by DOWN keys.
At the end of sub menus ENTER (EXIT) message is available and while reading this message, if you
press ENTER key you can go back to MAIN menu.
In ALARMS MENU you can see LOG HISTORY, log events are recorded with event time and date.
PASSWORD Menu is used for service purposes. This menu requires a three digit password and should
be used only by qualified service personnel..

5.3 Main Menu

Main menu items are described below, navigation through them can be performed using up and down
buttons.
Main menu items Function
STATUS The status message which shows the UPS status
COMMAND MENU → Enter “go to Command submenu”
MEASURES MENU → Enter “go to Measures submenu”
ALARMS MENU → Enter “go to Alarms submenu”
USER OPTIONS → Enter “go to User Option submenu”
TIME MENU → Enter “go to Time submenu”
CALIBRATION MENU → Enter “go to Calibration submenu”
ADJUST MENU → Enter “go to Adjust submenu”
INFORMATION MENU → Enter “go to Information submenu”
Go to STATUS MENU

5.3.1 COMMAND Menu items

This menu is used to give commands to the UPS or perform tests on it.

Submenu item Function

Used for turning on/off alert sound.
If you press ENTER key the option will change,one press ON,one press OFF.
SOUND : ON
If the OFF option is selected sound alert is turned off but if a new alarm, UPS
changes the option to ON state.
If you press ENTER for 3 seconds, the load is transferred to BYPASS
ENTER <BYPASS> automatically and the submenu item changes to ENTER <INVERTER> this
time. If you press ENTER for 3 seconds, the load is transferred back to Inverter.
If you press enter for 3 seconds battery test starts and lasts for 15 seconds.
If battery test fails A6 BATT FAULT message is shown on panel and this
message stays until you press ENTER key for 3 seconds.
ENTER B.TEST>000
The value on at the right shows the battery voltage during battey test.
Starting time of battery test recorded to log event menu if the test is successful
you can see only BATTERY TEST message on log records..
If you press ENTER key for 3 seconds boost charge starts. The given time for
boost charge is 10 hours. At the end of this time UPS stops the boost charge.
If the boost charge is active this submenu item changes to STOP BOOST>
005H message the 005H shows that boost charge is going on for 5 hours.
ENTER <BOOST> If the number is 10 boost charge stops. If you press ENTER key boost charge
stops immediately.
Boost charge starting and boost charge end times are recorded to log event
menu.
If boost is active UPS beeps each 15 seconds

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 Submenu item Function
The purpose of this submenu to check dry contact connections. Normally to
check line failure contact you must turn off mains power. This is not necessary
with this utility. 3 options are available.
SIMULATION OFF simulation mode is off
SIM:LINE FAILURE if you press ENTER key for 3 seconds the line failure lamp
SIMULATION:OFF on interface board is turned on.
SIM:LIN.F+BT.LOW if you press enter key for 3 seconds the line failure and
battery low lamps on interface are turned on.
SIM:BYPASS if you press ENTER key for 3 seconds the bypass (aux) lamp on
interface board is turned on.
So you can check dry contact connections
ENTER>FAULT RST Faults reset selection.
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

5.3.2 MEASURES Menu items

All the measurements of the UPS can be monitored via this menu, navigation through the items is
performed using up and down buttons.
Submenu item Function
LOAD ..: % Output load percentage
OP.CURR: A Output current
OUTPUT.:000 V Output voltage
IPV:000 V 3 Phase input voltages
BATTERY: V Battery voltage
BYPASS.: V By-pass voltage
FR: HZ Input frequency – Output frequency
TEMP.:000 C NORM UPS Internal temperature
BAT.TIME:--- min Battery time
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

5.3.3 ALARMS Menu items

The last 28 events can be monitored in this menu.
Submenu item Function
UPS STATUS Alarm status at that instant.
Monitoring past alarms:
First 3 digit number indicates the event number, 000 event is the last one.
000> LOG EVENT Date is in ddmmyy and time is in hh:mm format.
On the second line, the alarm events on the first line are listed. Using ↔
button 128 events can be viewed.
Parallel controller board error (If parallel hardware exists)
PAR.ERR:
If this value is 0 then the parallel is OK
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

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 5.3.4 USER OPTIONS Menu items
From this menu the user selects some important parameters and apply them.
Submenu item Function
4 Operating modes can be selected using up and down buttons.
ONLINE: normal operating mode.
PARALLEL: Symmetric parallel operation mode of 2 UPS’s.
MOD:ONLINE
HOT STANDBY: 1 UPS is master and 1 UPS is redundant operating mode.
REDUNDANT: 2 UPS’s redundant operating mode.
→ Press ENTER for 3 seconds to save the selected mode.
By using PLUS and MINUS keys you can change number 0 to 3.
In parallel operation select different numbers for each UPS. If you select the
UPS NR.:
same number DUBL UPS NUMBER message tells the fault.
→ press ENTER for 3 seconds and then the selection is valid
By using ↔ key you can change on and off options.
ON: if the bypass source is out of tolerance, UPS turns off load power in case
of a fault or overload.
BYP.PROTECT.:0
OFF : UPS turn off load power only during bypass moves. If bypass period is
completed UPS continues to supply the load.
→ press ENTER for 3 seconds and then the selection is valid
By using ↔ key you can change on and off options.
ON : during mains failure at the and of battery discharge UPS shutdowns, after
mains restored UPS starts again.
RESTART: OFF (battery trip out is on every time)
OFF: after mains restoration UPS doesn’t start again.
(battery trip out is off)
→ press ENTER for 3 seconds and then the selection is valid
By using ↔ key you can change enable and disable options.
ON : remote battery test, shutdown and bypass functions are enabled
REMOTE....:OFF
OFF: these functions are disabled
→ press ENTER for 3 seconds and then the selection is valid
LANG.:ENGLISH Turkish – English is selected.
Quick charge period of 1-15 hours is configured. Boost is disabled if 0 is
BOOST TIME: HR
entered while boost charge.
Manual – automatic modes are selected using ↔ key. Normal charge mode
BOOST:AUTOMATIC operates in manual selection. In automatic mode, if the line is off, at each time
input line voltage is restored the boost charge starts automatically.
ON: UPS at the beginning starts automatically.
OFF: The inverter is in standby.
DIRECT START:OFF
The inverter starts and the output forms when ENTER is pressed. Until this
moment the load is supplied from the by-pass.
CURRENT : Switches into bypass without delay when the current is zero
XFER MODE:CURR. DELAY : If the UPS is not synchron, switching into bypass takes place with 15
ms. Delay.
Alarms : COMMON,RL4, BATT. LOW, OUTPUT HĐGH, OVERLOAD, LĐNE
FAILURE, OVER TEMP., OVER CURRENT, OUTPUT LOW, BATTERY HĐGH,
RL5:DC LOW BATT. FAULT, BY-PASS BAD, BOOST CHARGE, MANUEL BYP, ROT.
PHASE, OUTP. OFF, UPS FAILURE.
RL5 relay can be defined for any desired alarm.
AUX1:COMMON Selectable function dry contact relay output
AUX2:COMMON Selectable function dry contact relay output
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

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 5.3.5 TIME Menu items
You can see date and time of RTC (real time clock) on UPS. And you can adjust date and time.
Submenu item Function
TIME: 00:00 time
DATE: XX-XX-20XX date
SET HOURS: (+) and (-) adjust hours (0-23)
SET MINS : (+) and (-) adjust minutes (0-59)
SET DAY : (+) and (-) adjust day (1-31)
SET MONTH: (+) and (-) adjust month(1-12)
SET YEAR : 2009 (+) and (-) adjust year (2000-2099)
ENTER <UPDATE> → Enter update new date and time
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

5.3.6 CALIBRATION Menu items

This menu is used to adjust time and date of the UPS.

Submenu item Function
(Password required ) System adjustments.
ENTER EXIT → Enter ↵ ) exit from submenu
(↵

5.3.7 ADJUST MODE submenu

This menu is used to adjust time and date of the UPS.

Submenu item Function
(Password required ) System adjustments.
ENTER EXIT → Enter ↵ ) exit from submenu
(↵

5.3.8 INFORMATION Menu items

This menu gives information about the UPS
Submenu item Function
If the UPS is operating syncron to mains SYNC:OK,if not syncron SYNC:--
COMM:OK SYNC:OK
If communication is active COMM:OK,if not active COMM:--
VA.POWER:15000 The maximum power rating of the UPS
VER:Y12C Shows the UPS software version
<ENTER> EXIT → Enter ↵ ) exit from submenu
(↵

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 5.4 Fault messages and quick troubleshooting
All alarms contained in Y12C version are listed in the following table.

ALARM POSSIBLE CAUSE

A1 BYP FAILURE Bypass system failure. Bypass elements may be broken.
A2 INV FAILURE Inverter digital start system is failed. Call the service.
Overtemperature in UPS repeated 3 times in 30 min.
1) Check for UPS air inlets and outlets for any blocking by dust etc.
A3 3 OVERTEMP 2) Fan failure
3) Bad UPS location
4) Check for Overload
A4 OUT FAILURE UPS output voltage is out of tolerance at 3 times in 30 min. Call the service.
Batteries are completely discharge wait for restoration of electric power
A5 BATT AUT END
input.This message occurs only at line failure
A6 CHARGER FAULT Rectifier could not produce DC bus voltage.
Battery voltage is low.
A7 BATTERY LOW 1) UPS operation for a long time when line out
2) Charger system failure
Inverter output voltage is over than max. tolerated value.
A8 OUTPUT HIGH Inverter is stopped
1) Inverter failure
A9 OVERLOAD UPS loaded over than max. %100 load level.
Line failure.
1) Maybe line out
A10 LINE FAILURE
2) Check 3 input phases.
3) Check UPS input fuses.
Over temperature. (inverter or rectifier section)
1) Overload for inverter
A11 HIGH TEMPER 2) Over temperature
3) Fan failure or dirty air inlets
4) Bad UPS settling. There is not enough ventilation area.
Inverter output system failure
1) Internal overcurrent
A12 OVERCURRENT
2) Short circuit.
3) UPS failure. Call the service.
Inverter output voltage is below the min tolerated value.
A13 OUTPUT LOW
Inverter is stopped.
Battery voltage is over than max. tolerated value.
If the mains is off the tolerance when switching into bypass. The UPS turns
A14 BATTERY HIGH
off the output voltage and waits until the inverter starts again to prevent the
load.
During transfer to bypass,Voltage or frequency value of bypass source is
incorrect and the UPS turns off the load power.
A16 BYP INP.BAD During normal (inverter) operation some times you can see this message.
During bypass if the bypass protection option is on, and if the bypass source
is out of tolerance UPS turns off the static bypass for load protection.
Battery test aborted. And batteries are not OKAY
UPS gives beep sound within 15 sec
You can clear this message by pressing 3 seconds to ENTER key
A19 REPLACE BATT
1) Rectifier fault
2) Damaged battery cells
3) POOR battery connections
Boost charge is active for 10 hours. At the end of this time UPS stops the
A20 BOOST CHARGE boost charge.
UPS gives beep sound every 15 sec
UPS input phases sequence is not correct
A21 ROTATE PHASE 1) Turn off the UPS and rotate phase sequence
2) Turn on UPS again
Output OFF alarm
A22 OUTPUT OFF - Output switch may be off.
- A fault may be in the output. Check the output components.

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 ALARM POSSIBLE CAUSE
In parallel operation the slave device tries to operate as the same mode as the
master device, If the modes are different this message will appear.
A23 MODE FAILURE
Change the mode of the slave UPS from USER OPTION MENU. Press
ENTER button for 3 seconds after mode selection, then restart the UPS.
A24 P.FAILURE 10 RS485 failure
A25 PAR. PSP FAIL Power supply error in parallel controller board.
A26 4 CABLE FAIL Master-Slave digital cable connection error.
A27 P.FAILURE 13 Parallel controller board failure, online UPS found in parallel system.
A28 PLUG IN DIG. Digital connection cable plug in failure
A31 DUBL UPS NR. Parallel UPS numbers are same change one of them
Parallel mode is selected but main controller could not find parallel control
A40 CANT FIND PR board. Select ONLINE mode from SETTING MENU.
Turn off the ups and turn on again.
A41 P.BAL.FAIL. In parallel operation current sharing is not okay
A42 BATTERY TEST Performing battery test
In parallel system SLAVE UPS is not synchronized to MASTER UPS
A43 P.SYNC.FAIL.
1) Wait for 10 seconds the UPS will be restart
A48 STATIC BYPS. Load is transferred statically to bypass
A50 EMERGE.STOP Emergency stop button is pressed.
A51 MAINT.SW.ON Maintenance bypass switch is open. (optional)
A52 MANUA.BYPASS Yük elle bypass girişine transfer edildi
A53 CHECK +6V Check +6V on them main controller board.
A54 CHECK DC 1 Battery voltage is below the lower limit.
A55 P.DLY.FAIL Parallel delay fault
2.5 V ADC reference voltage on MPB211 main controller board exceeds
A59 REF.FAILURE
predefined tolerances.
POWER ON Cihazın ilk açıldığını gösteren mesajdır.
PAR FAILURE 4 Paralelleme Hatası
PAR FAILURE 5 Paralelleme Hatası
PAR FAILURE 6 Paralelleme Hatası
PAR FAILURE 7 Paralelleme Hatası
PAR FAILURE 8 Paralelleme Hatası

5.5 STATUS Messages

This message group simply shows the UPS STATUS at the upper line of LCD PANEL.
MESSAGE POSSIBLE CAUSE
If battery test cannot be perform from any reason this message will be
BTT.TEST DISABLE
showed.
If load cannot be transfer to bypass from any reason this message will be
BYPASS DISABLED
showed.
MANUAL BYP.SW.ON Maintenance Bypass Switch On
ENTER <BYPASS> If the user press Enter button load will transferred to bypass.
RECTIF.START! UPS started the rectifier
STATUS NORMAL UPS is operating.
INVERTER START UPS started the inverter.
MAINT.SW ON! Maintenance bypass switch is on
EMERGEN.STOP! External emergency stop signal is applied to UPS.
MANUAL BYPASS! Load is transferred to bypass input manually.
<ENTER> START! Press ENTER to start the UPS.
Shutdown command is performed from operating system and UPS is waiting for
WAIT SHUTDOWN
a certain delay for shutdown.
UPS SHUTDOWN UPS is in shutdown status
WAIT RESTART UPS is shutdown but it is waiting for a certain delay for restart
Shutdown command received from RS232 interface. Currently UPS is in slip
SHUTDOWN&RESTART
mode. After given time delay it will be restart again.

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 VI. OPTIONAL EQUIPMENT

6.1 Software Options

The UPS can send digital data (optional) to the computer thought the RS232 port. No additional card is
needed. It also has two alarm relays: Line failure and battery low.

Computer systems require time to perform an orderly shutdown, without corrupting or losing data In an
extended power failure, a computer system protected by a UPS eventually will lose power when the
battery is exhausted. Using a UPS monitoring (T-MON, RUPS, RUPSII, UPSILON 2000) software the
UPS and the computer system communicate so that the computer system is warned of impending
UPS shutdown.

Software (T-MON, RUPS , RUPSII , UPSILON 2000 ) and SNMP devices, is available for most
operating systems and is supplied with a signaling cable that connects to the UPS.

RUPS software supports alarm relay option. (Line Failure & Battery Low) Cable code:M2501 / CC04
T-MON, RUPSII & UPSILON 2000 software support RS232 option. Cable code:M2502 / CC05

6.1.1 T-MON Software

Using this software all the monitoring and control functions of the LCD panel of the UPS can be
performed using your PC or Server. It is also possible to monitor a remote Ups with TCP/IP
protocol and to shutdown your server and users with T-MON server Connector Software.

Operating systems : MS Windows 95-98-2000-XP, NT Server, UNIX Client.

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 6.2 SNMP Module

Using the SNMP module, your UPS is seen as a network device in your WAN or LAN
applications, and with this way it can be monitored more than one UPS’s connected to your
network through SNMPVIEW Software supplied with the module or it is possible to monitor the
UPS through an Internet Browser. It is possible to shutdown the servers or users with Client
mate Software that communicates with SNMP module.

6.3 UPS DB-9 (female) port definition :

Pin assignments Pin number

Line Failure Relay Common 4
Line Failure Relay NO 2
Battery Low Relay Common 4
Battery Low Relay NO 5

RS232 Signal Gnd 7

RS232 Receive 6
RS232 Transmit 9
1, 3, 8 Not
Connected

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 6.4 Remote monitoring panel (RMP)

You can see UPS status and parameters without using a computer up to 200
meters ( via RS485 interface). And you can connect more than one remote panel
in cascade for monitoring your UPS system from several different locations at
the same time.

6.5 UPS Port Sharer (Multiple server shut down unit)

Using one of this units, you can automatic shut down of 4 / 8 servers or PC (where without LAN)
connected to the same UPS by RUPS  software. Please look at the following connection diagram.

US-8 US-4

6.6 RSC24 RS232 / RS485 Interface

This interface should be used if the distance between the UPS and its remote monitoring panel exceeds
20 meters.

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 ( T-MON )

COM1

Connection Diagram Of The RMP

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 VII. CUSTOMER SERVICE

WARNING!
There are no customer serviceable components inside. DO NOT open the cover or attempt to service the
unit. High voltage may remain when the unit is shut down.
Unauthorized service will void the warranty and could cause serious injury.

7.1 Maintenance

The unit is designed for easy maintenance. Very little customer maintenance is required. The following
will help to ensure trouble -free operation for several years:

1. Vacuum the dust from the ventilation intake on the front panel.
2. Wipe the cover with a dump cloth.
3. Periodically unplug the power cord of the UPS from the wall outlet to test the batteries condition (If
automatic battery testing option not available.)

CAUTION!
It is recommended to test the battery discharging capability only after the software in use has been saved
and all files have been closed.

7.2 Troubleshooting

Due to the unique design, the unit can be serviced only by authorized people. In case of a persistent
failure or problem properly turn off the unit first. Then review the following check list. Be prepared to
answer the questions before calling the service.

1. Did you follow the operation procedure? Did it happen on installation?

2. Is the on-off switch PK1 on the rear panel turned to position "1"?

3. Is the utility power of the wall outlet correct?

4. Did a power failure occur just after or before the malfunction noted on the UPS?

5. What is the indicators status? (see LCD alarms and FAULT codes)

6. Were any changes made recently to unit or the critical equipment connected to the unit?

7. Did an overload condition occur? Remove load from the unit and restart it.

7.3 Storage

1.Check the batteries charge with the manual battery test before storage.
2.Connection’s uninstall operation will be done by the authorized service.
3.During the storage period the batteries should be charged once, per six months.
4.Keep the equipment and the batteries in a dry, cool place.
Best storage temperature for the UPS : Between 0°C and 40°C max.
Best storage temperature for the batteries : Between 10°C and 35°C max.

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 VIII. LIMITED WARRANTY

The UPS is warranted against all defects in workmanship and materials under normal use for a period of
one ( ) year from the date of shipment to the original user. The conditions of this warranty and the extent
of responsibility of

…………………………………………………………………………………………………………………………..

corporation under this warranty are as follows.

1. The warranty does not apply if the product has been subjected to physical abuse, improper
installation, unauthorized service or modification.

2. The sole responsibility of

…………………………………………………………………………………………………………………………..

corporation under this warranty shall be limited to the repair or replacement of the product, at the sole
discretion of

…………………………………………………………………………………………………………………………..

corporation.

3. If it becomes necessary to send a defecting unit to

…………………………………………………………………………………………………………………………..

corporation, the product should be shipped in its original carton or in suitable equivalent, and with
shipping charges prepaid.

…………………………………………………………………………………………………………………………..

corporation will not assume any responsibility for any loss damage incurred in shipping.

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 AGKK8480 06/2009

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