TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII
Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
BASIC COMPETENCIES
Participate in Company
workplace Orientation
communication Microphone
Work in team Speaker
Training
environment Professional LCD Projector October
Supervisor – Direct
Practice career Development Dual Laptop or BEST 05, 2020
Charmaine Observation
professionalism Seminar Training Desktop Freeport
Pulido
System Computer Colleges 8:00 am –
Practice Interview
Internet 5:00 pm
occupational Trainer – Rina
Occupational Connection
health and Constantino
Health and
safety
Safety (OSH)
procedures
Training
COMMON COMPETENCIES
Microphone October
Speaker 08, 2020
Training LCD Projector
Updating Direct 8:00 am –
Develop and Dual Supervisor – Laptop or BEST
Industry Observation 12:00 pm
update industry Training Mark Carpio Desktop Freeport
Knowledge
knowledge System Computer Colleges
Seminar Interview
Trainer – Rina Internet
Constantino Connection
Observe Occupational Dual Training Microphone BEST Direct October
workplace Health and Training Supervisor – Speaker Freeport Observation 05, 2020
hygiene Safety (OSH) System Charmaine LCD Projector Colleges
procedures Training Pulido Laptop or Interview 8:00 am –
Desktop 5:00 pm
TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII
Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Computer
Trainer – Rina Internet
Constantino Connection
Microphone
Training Speaker
Supervisor – LCD Projector October
Technical Direct
Perform Dual Charmaine Laptop or BEST 05, 2020
Training on Observation
computer Training Pulido Desktop Freeport
Computer
operations System Computer Colleges 8:00 am –
Operations Interview
Trainer – Rina Internet 5:00 pm
Constantino Connection
Microphone
Training
Speaker
Supervisor –
LCD Projector October
Occupational Charmaine Direct
Perform Dual Laptop or BEST 05, 2020
Health and Pulido Observation
workplace and Training Desktop Freeport
Safety (OSH)
safety practices System Computer Colleges 8:00 am –
Training Interview
Internet 5:00 pm
Trainer – Rina
Constantino Connection
Provide effective Customer Dual Training Microphone BEST Direct October
customer service Service Training Supervisor – Speaker Freeport Observation 05, 2020
Relation System Charmaine LCD Projector Colleges
Training Pulido Laptop or Interview 8:00 am –
Desktop 5:00 pm
Computer
Trainer – Rina Internet
Constantino Connection
TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII
Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
CORE COMPETENCIES
Trainees Training
Training Mode of Tools and Assessment Date and
Requirements Staff Facilities
Activity/Task Training Equipment Method Time
Take table Napkins
reservations Menu folders
Order slips
Prepare Condiments
service Training
Tablecloth/
stations and Supervisor –
Placemats October 1,
Charmaine
Prepare the equipment Salt and 2020 to
Dual Pulido A&A Bar
dining Pepper October
Training and Observation/
room/restaurant shakers 30, 2020
System Restaurant Demonstration
area for service Set the tables 8:00 AM
Trainer –
Dinnerware/ to 5:0 PM
in the Rina
Constantino Chinaware
dining
Glassware
area Silverware/
Flatware
Holloware
Training
Guest
Supervisor –
Relation CBLM November
Charmaine
Welcome guests Procedure 2, 2020 to
Dual Pulido BEST
and take food Demonstration November
Training Training Freeport Blank order
and beverage Role Playing 5, 2020
System Colleges slips
orders 8:00 AM
Order Taking Trainer –
to 5:0 PM
Rina
Procedure
Constantino
Promote food and Updating Dual Mila Otom A&A Bar Menu November
TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII
Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Knowledge on 6, 2020 to
Demonstration/
November
beverage Food and Training Oral
14, 2020
products Beverage System CBLM questioning/
8:00 AM
Offered Simulation
to 5:0 PM
Training
Supervisor – November
Food and Written
Charmaine 15, 2020
Beverage Examination/
Provide food and Dual Pulido Menu to
Demonstration/
beverage services Services Training A&A Bar November
Oral
to guests Procedure System CBLM 22, 2020
questioning/
Training Trainer – 8:00 AM
Simulation
Rina to 5:0 PM
Constantino
Provide room Take and Dual Training A&A Bar Trays and Demonstration/ November
service Process Room Training Supervisor – trolleys Oral 23, 2020
Service System Charmaine Tableware and questioning/ to
Pulido appointments Written November
Orders
Linen Examination 28, 2020
Printed 8:00 AM
Present and Trainer – to 5:0 PM
materials
Serve Food Rina
and Beverage Constantino CBLM
Orders to
Guest
Present Room
Service
Account
TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII
Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Clear Away
Room Service
Equipment
Customer
Training
Relation
Supervisor – November
Training- Charmaine Written 29, 2020
Receive and Seminar Dual Pulido Examination/ to
handle guest Training A&A Bar Oral December
CBLM
concerns Dealing with System questioning/ 5, 2020
Guest’ Trainer – Role-play 8:00 AM
Rina to 5:0 PM
Concerns and
Constantino
Complaints
CHUM FLOREZ RINA C. CONSTANTINO
Institution Representative School Representative