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Introduction To The Change Request Log Template: (Insert Department/Project Logo) (Insert Department Name)

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Introduction to the Change Request Log Template


The Change Request Log Template provides a centralized view of the current status of project change requests. It is used to
communicate a simple, summarized view of the number and nature of change requests currently being managed by the project.
The Change Request Coordinator is responsible for maintaining the Change Request Log on behalf of the Change Management
Lead.
The Change Request Log documents:

- The complete inventory of project change requests


- Staffing associated with each of the Change Requests
- Status of each individual Change Request
- Planned completion for each of the Change Requests

This Change Request Log Template with Instructions contains directions for properly initiating and maintaining the Change Request
Log As you complete the template, please remember to delete all instructional text (including this "Introduction" tab and the
"Instructions" tab) and update the header and footer. Update the document to a minor version (e.g., 1.1, 1.2) when minimal
changes are made and a major version (e.g., 2.0, 3.0) when significant changes are made.

Template style conventions are as follows:

Style Convention

Normal text Indicates placeholder text that can be used for any project

[Instructional text in brackets] [Indicates text that is to be replaced/edited/deleted by document author]

Example text in italics Indicates example text that might be replaced/edited/deleted by user

Project Sample Library:


The CA-PMF has a Project Sample Library that contains real-world project artifacts from approved projects that you can reference to help you
complete CA-PMF templates. Visit the CA-PMF website to access the Project Sample Library.

CA-PMF website: http://capmf.cio.ca.gov/

RACI Matrix [Insert version number] | Page 1


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Change Request Log Template


1 Introduction
The Change Request Log provides an at-a-glance view of the number and types of changes currently being considered by the project. Because it
is a summary, it gives the project manager and other decision-makers a quick sense of how much change is occurring within the project. A
significant number of high-impact changes could be a sign of a project at risk from a scope, time or cost perspective. It can also point out change
requests that are not being addressed in a timely manner. Untimely decision making regarding changes can result in lost opportunities to
improve overall probability of success and/or avoid negative project impacts.
The Change Request Summary Report consists of the following fields:

• Date of Request – The request date associated with the specific Change Request
• Change Request Number – The unique number assigned to identify the specific Change Request
• Change Request Title – The unique name for the change request
• Assigned to – The name of the lead Change Request Analysis / Implementation resource
• Description of Change – Narrative describing the requested change
• Current Status – The current workflow step or disposition for the change request. Typically, one of the following:
- Submitted - The change request has been developed and submitted for consideration
- Accepted - The Change Control Board has accepted the change request and has approved use of project resources for analysis
- Assigned - The Change Request Analysis / Implementation team has been assigned to the Change Request
- Rework - The Change Request has been sent back to a previous step for additional information
- Withdrawn - The Change Request Originator has withdrawn the request
- Deferred - The Change Request has been put on hold until later in the project
- Approved - The Change Control Board has approved the Change Request and the Change Request Analysis / Implementation team's
recommendation
- Completed - the Change Request has been implemented

2 Creating the Change Request Log


2.1 Personalize the Change Request Log
Update the upper left corner of the Change Request Log with the project's specific logo or name.

2.2 Populate the Change Request Log


Transfer the Date of Request, Change Request #, Change Request Title, the resource assigned to the change request, the description of the
change requested, current status and implementation date from the change request form for each specific change request. Add rows as
needed.

2.3 Maintain the Change Request Log


As change requests progress through the change request process, keeping the log updated is critical to communicating accurately the state of
change in the project. This task is typically handled by the Change Request Coordinator on behalf of the Change Management Lead.

3 Example
An example Change Log entry is provided on the Change Request Log tab in this workbook. The requested change is to add an additional
technical resource to accommodate project workload.

RACI Matrix [Insert version number]| Page 2


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<Project Logo> Change Request Log

Date of Request CR# Change Request Title Assigned To Description of Change Current Status Implementation Date

12/22/2015 1 Addition of 1 full time DBA J. Smith Staffing increase to accommodate level of effort in data conversion tasks Approved 1/31/2016

RACI Matrix [Insert version number]| Page 3

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