Communication Checklist
Use this customizable checklist as a starting point to create a checklist for your operation. Check with
your state Restaurant Association and local laws and regulations.
In Restaurant On Social Media On Website/Phone Messaging
Posters showing processes in place Share hours of operation, Message on front page of website
precautions in place, contactless listing precautions in place
options
Tape marking safe distancing Share specials/menu items On order page include information
about contactless options
Know the Symptoms posters Share pictures of what your On voice message, share hours of
restaurant is doing to protect operations, precautions in place,
guests contactless options
Employees wearing face masks Share testimonials from guests If offerings are limited, let guests
know
Employees wearing gloves and Share training videos being used
changing them after each order with team
Hand sanitizer on display Share the positive and tell the
For employee use story of why you do what you do
For guest use
Spray bottles with sanitizer in easy Share often
reach for frequent use
For moreCOVID-19 training resources : https://www.restaurantplaybooks.com/covid