Name (Optional): ____________________ Date: _________________
Grade and Section: __________________
Library Services and Satisfaction of Grade 12 Senior High School Day Class in Assumption College of
Davao
Dear Respondents,
We are the Grade 12 STEM students of Assumption College of Davao and presently conducting simple
survey as stated. In line with this, we would like to request for your cooperation to be one of our
respondents in this survey. We assure you that any information you provide will be respected, kept
confidential and be safety used for the purpose of this statistical report.
Direction: Please provide the needed information. Also, kindly rate the services rendered by Assumption
College of Davao Library in terms of personnel, materials and facilities.
5 – Strongly Agree 4 – Agree 3 – Undecided
2 – Disagree 1 – Strongly Disagree
I. Library Services
A. MATERIALS 5 4 3 2 1
1. Books and other materials are organized to facilitate 4.30
users.
2. Books and serial collections are up-to-date. 3.94
3. List of new references are posted in the library bulletin 3.90
board.
4. Completeness of reading materials. 3.88
5. A card catalog is prepared. 4.08
6. Call numbers are labelled on the books for easy 4.13
location.
7. Books and other materials are accessible and available 4.24
to readers.
8. Journals in different subject areas are available. 3.96
9. General references such as encyclopedias, dictionaries 4.39
are available to readers.
10. Cultural periodicals such as News Week, Time, 4.19
Reader’s Digest, etc. covering variety of topics are
available
11. Leisure reading books such as fiction, short stories, 4.40
novels, bibliography, etc are available.
12. Non-book materials such as globes, maps, pictures, 4.16
etc. are available.
B. FACILITIES AND EQUIPMENTS 5 4 3 2 1
1. Library provides standard library furniture such as 4.41
tables, chairs, shelves and cabinets.
2. A card catalog is maintained. 4.06
3. Periodical racks, dictionary stands and bulletin boards 4.18
are sufficient.
4. Library has adequate space for readers. 4.03
5. A processing room where books and periodicals is 3.97
provided.
6. Ventilation and lightning. 4.24
7. Cleanliness. 4.54
8. Computer units are adequate. 3.70
C. PERSONNEL 5 4 3 2 1
1. The library employs professional librarians. 3.97
2. Library staff are sufficient in number to meet the needs 3.96
of the clients.
3. Student assistants help the readers in locating library 4.07
materials.
4. Library staff provides answers to inquiries requiring 4.05
specific information.
5. Library instructions are provided by the librarians. 4.17
6. Library staff are approachable and accommodating. 4.00
7. Library staff are helpful and friendly. 3.98
II. Student satisfaction
A. Library services 5 4 3 2 1
1. I am satisfied with user’s education program I 4.13
received.
2. I am satisfied with services from the library staff. 4.07
3. I am satisfied with the library policy on loan period. 3.93
4. I am satisfied with the number of books I can 4.07
barrow at a time.
5. I am satisfied with the opening hours of the library. 3.97
6. I am satisfied with the photocopying and printing 3.68
services in the library.
7. I am satisfied with the reference services I received. 3.92
B. Library resources 5 4 3 2 1
1. I am satisfied with the volumes of text books in 3.95
my field of study.
2. I am satisfied with the volumes of reference books 3.90
in my field of study.
3. I am satisfied with the number of journals in my 3.88
field.
4. I am satisfied with the number of databases 3.84
available in my field.
5. I am satisfied with the currency of the materials. 4.02
6. I am satisfied with the WebPAC for searching of 3.73
materials.
7. I am satisfied with the number of computers 3.51
available in the E- library.
8. I am satisfied with the library temperature and 4.06
lighting.
9. I am satisfied with the seating capacity of the 3.97
library.
