JMJ Marist Brothers
Graduate School
                        NOTRE DAME OF MARBEL UNIVERSITY
                               Koronadal, South Cotabato
                            APPLICATION FOR ADMISSION
                                                             Date: June 16, 2020
1. Name:
   MARCELINO
   JULIUS
   PROSPERO
2. Age: 26 Sex: Male
   Status: Single
   Religion: Born Again Christian
   Ethnic Classification: Ilonggo
3. Telephone/Cellular Number: (083)887-2143 / 0928-520-1143
4. Active Google Email (gmail) Address (required): juliuspmarcelino@gmail.com
5. Present Home Address: Purok A. Prospero, Brgy. GPS, Koronadal City
6. Address in Koronadal: Purok A. Prospero, Brgy. GPS, Koronadal City
7. Undergraduate Education: (Attach Official Transcript of Records from all
                Colleges/Universities attended outside of Notre Dame of Marbel University)
   School: STI College Koronadal        Location: Brgy. Zone 3, Koronadal City, South Cotabato
                    Degree Finished: Bachelor of Science in Information Technology
8. Do you intend to work toward a graduate or post graduate degree?
                         ( ✓) Yes
                         ( ) No
9. If yes, what degree and major area?
          Degree: Master's
          Area of Specialization: Public Administration
10. Name of School/Office/Business Establishment you are connected with:
    Registry of Deeds for The Province of South Cotabato; Land Registration Authority
   Classification:       ( ) Private                         (✓) Public
   Current Position: Assistant Land Registration Examiner
   Year/s of Experience: 4
   GS-FO-001                                                  APPLICATION FOR ADMISSION FORM
                                                1
                                   JMJ Marist Brothers
                                     Graduate School
                          NOTRE DAME OF MARBEL UNIVERISTY
                                 Koronadal, South Cotabato
1st Semester, SY 2020-2021
Name:
Marcelino
Julius
Prospero
General Instructions: Kindly write a short but substantial response to the given questions.
Plagiarism is highly discouraged hence, you are expected to write in your own words.
1. Why do you intend to pursue your graduate education?
I believe that by acquiring a master's degree, it will not just elevate my chance of getting a
promotion in my office but more importantly, it will help me sharpen my mind while learning all
the relevant knowledge that I need in order to be a good and effective civil servant. Furthermore, I
believe that learning is a constant thing and that is vital to a person in order to increase his
intellectual wellness and that one way to do it is to enroll myself into a program that the city's most
prominent graduate school is offering.
2. What research topic related to your course do you intend to work on in your graduate studies?
   Why?
Relevance of Good Customer Service in A Government Office.
As a former customer service representative in a BPO company, I have learned that good customer
service is indeed important in one's business. During my time as a private employee, it is considered
as an important factor that affects the image of our company, thus our management always gave
more focus on this department. Once you render a good customer service to your clients, there's a
higher chance that they will give positive feedback and commendation to your service which boost
the employee's morale, consequently motivating them to do better and thereby positively affecting
the performance of the business.
When I transferred to my current workplace — a government office that caters transacting public, I
came to realize that a good customer service is still as vital as it was in my previous employment. In
fact, it is one of the mandate of the Civil Service Commission to always cater the public excellently
and politely. Government employees are deemed lazy and grumpy by many, this, I think it is the
result of lack of customer service orientation among the civil servants. I believe that with proper
knowledge about customer service, employees can change the public's perception towards their
agency.
I believe that by delving into this topic, I can gain deeper understanding about the whole concept
which will not just benefit me as a government employee but also enable me to contribute
betterment to my office and to my society in general.
GS-FO-001                                                     APPLICATION FOR ADMISSION FORM