HP 3PAR OS 3.1.

3
Service Notes

This document describes the features and issues included in HP 3PAR OS 3.1.3 and is intended for use by HP 3PAR Sales
Representatives, Systems Engineers, Partners, and Support Personnel. This document is applicable to HP 3PAR OS 3.1.3.202
and 3.1.3.226 (MU1). Service Notes have been deprecated for HP 3PAR OS 3.1.3.262 (MU2) release and later.

HP Part Number: QL226-98086

Published: January 2015
Edition: 1
© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Acknowledgments

Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the United States and other countries.

Microsoft®, Windows®, Windows® XP, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Java and Oracle are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group.

Warranty
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:

http://www.hp.com/go/storagewarranty
Documentation
For the latest version of this document, go to the Services Access Workbench at http://sawpro.atlanta.hp.com/km/saw/search.do.
Contents
1 HP 3PAR OS 3.1.3 Service Notes..................................................................5
Upgrade Considerations............................................................................................................5
Supported Platforms..................................................................................................................5
OS Components.....................................................................................................................38
What’s New in the OS..............................................................................................................6
Assured QoS and resiliency enhancements.............................................................................7
HP 3PAR StoreServ Storage..............................................................................................7
Flash Storage Optimizations..................................................................................................7
Increased Scalability............................................................................................................7
Maximum Drive Support...................................................................................................7
Maximum Raw Capacity..................................................................................................8
Maximum FCoE Ports.......................................................................................................8
Maximum FC Initiators per Port ........................................................................................8
Maximum FC Initiators per System.....................................................................................8
Maximum Base Virtual Volumes........................................................................................9
Maximum number of Volumes...........................................................................................9
Maximum number of VLUNs.............................................................................................9
HP 3PAR Remote Copy ........................................................................................................9
HP 3PAR Federated Technologies.........................................................................................10
HP 3PAR Online Import Enhancements.............................................................................10
New Drives.......................................................................................................................10
Interoperability..................................................................................................................10
Direct Attach Cable Support...........................................................................................10
Expanded Virtual Service Processor support......................................................................11
Host Operating System Support......................................................................................11
Enhanced Thermal Shutdown...............................................................................................11
System Shutdown..........................................................................................................11
Node Shutdown............................................................................................................11
System Turn on..............................................................................................................11
Options for HP 3PAR OS Software Upgrades........................................................................13
Customer Self Upgrade (CSU).........................................................................................13
Contact HP or an HP authorized service provider...............................................................14
Modifications to the OS...........................................................................................................14
Known Issues with the OS........................................................................................................24
2 HP 3PAR OS 3.1.3 CLI Service Notes..........................................................28
Installation Notes for the OS CLI...............................................................................................28
What’s New in the CLI............................................................................................................28
Changed commands...............................................................................................................29
Removed and Deprecated Commands and Options....................................................................31
Modifications to the CLI...........................................................................................................31
3 HP 3PAR CIM API Service Notes................................................................34
What's new with HP 3PAR CIM API..........................................................................................34
Interface changes...................................................................................................................35
Removed and Deprecated Commands and Options....................................................................35
Modifications to the HP 3PAR CIM API......................................................................................35
Known Issues of the HP 3PAR OS CIM API.................................................................................36
4 HP 3PAR OS 3.1.3 Web Services API Service Notes......................................37
What's New with the HP 3PAR Web Services API Software..........................................................37
Known Issues.........................................................................................................................37

Contents 3
5 HP 3PAR OS 3.1.3 MU1 Service Notes........................................................38
Upgrade Considerations..........................................................................................................38
Supported Platforms................................................................................................................38
OS Components.....................................................................................................................38
What’s New in the OS............................................................................................................39
HP 3PAR Online Import for EMC Storage..............................................................................39
Changeable UDID Support for OpenVMS.............................................................................40
Support for 1.9TB cMLC......................................................................................................40
Retina Scan.......................................................................................................................40
SSD Wear Level Indicator...................................................................................................40
Modifications to the OS...........................................................................................................40
Known Issues with the OS........................................................................................................43
6 HP 3PAR OS 3.1.3 MU2 Service Notes........................................................44
7 Support and Other Resources.....................................................................45
Contacting HP........................................................................................................................45
HP 3PAR documentation..........................................................................................................45
Typographic conventions.........................................................................................................48
HP 3PAR branding information.................................................................................................48

4 Contents
1 HP 3PAR OS 3.1.3 Service Notes
Upgrade Considerations
Direct upgrades from HP 3PAR OS 3.1.1 to HP 3PAR OS 3.1.3.202 are not supported with the
initial release of HP 3PAR OS 3.1.3.
Customers running 3.1.1 and wishing to upgrade to 3.1.3 will need to upgrade to the latest 3.1.2
MU prior to upgrading to 3.1.3.

Supported Platforms
The HP 3PAR OS 3.1.3 Configuration Matrix contains information about supported hardware and
software platforms. To obtain a copy of this documentation, see the Single Point of Connectivity
Knowledge for HP Storage Products (SPOCK) website at: http://www.hp.com/storage/spock.

OS Components
Component Version

OS 3.1.3.202

CLI Client 3.1.3.202

SNMP Agent 1.7.0

Drive Cage Firmware:

DC3 Firmware 08

J/KBOD Firmware 4.44

L/MBOD Firmware 2.64

EBOD Firmware 3211

NEMOE Firmware 4.23

HBA Firmware:

QLogic 2G FC (QLFC) 03.03.22

QLogic 8G FC (QLFCX) 04.05.01

QLogic 10G CNA (P3+) 04.11.137

QLogic 1G iSCSI (QLIS) 03.00.01.77

LSI 2G FC (929) 02.00.22

LSIX 2G FC (929X) 01.02.27

LSI SAS 6G (9205) 17.11.00

Emulex 2-port 4G (Helios) 02.82.x10

3PAR 4-port 4G FC (Arnold) 200A8

Emulex 4-port 8G FC (Saturn) 02.01.x14

Drive Firmware

Hitachi FC DJ (DC2) C1C1

Hitachi FC EJ (DC2) C0C0

Hitachi FC 15K Viper-C (DC4,3) 300G 3P03 VCX3

Upgrade Considerations 5
 Component Version

Hitachi FC 15K Viper-C (DC4,3) 600G 3P03 VCX3

Hitachi Jupiter-K 7.2K (DC3) 2T A3GG

Hitachi Jupiter-K 7.2K (DC4) 2T A3GG

Hitachi SSD Ralston Peak (DC4,3) 100G 3P05

Hitachi SSD Ralston Peak (DC4,3) 200G 3P05

Seagate FC 10K7 XR36

Seagate Timberland FC 15K (146/300) XR55

Seagate Hurricane FC 15K (146/300/450) XRHK

Seagate FC 10K (DC2,3) 400G XRC1

Seagate FC 10K (DC4) 400G XPC4

Seagate Eagle FC 15K (DC3,4) 300G 3P00

Seagate Eagle FC 15K (DC3,4) 600G 3P00

Seagate FATA (DC2) 500G 0002

Seagate FATA (DC3) 500G XT02

Seagate SATA (DC2) 750G .AF1, 1609

Seagate SATA (DC3) 750G .AF1, 1610

Seagate SATA (DC4) 750G .AF1, 1612

Seagate Muskie (DC3) 2T XQ31

Seagate Muskie (DC4) 2T XQ31

Seagate Moose (DC2,4) 1T XR38, 1609

Seagate Moose (DC3) 1T XR38, 1610

STEC SSD Mach8-IOPS (DC3) 2851, 1610

STEC SSD Mach8-IOPS (DC4) 2851, 1612

What’s New in the OS

IT requirements are changing. Today’s multi-tenant, mixed-workload environments are more
demanding than ever. New HP 3PAR OS 3.1.3 delivers Tier 1 performance and quality of service
(QoS) in a system that is more scalable than ever before to exceed the requirements of the most
demanding hybrid and private cloud environments.
HP 3PAR OS 3.1.3 features include the following benefits:
• Assured QoS and resiliency enhancements
• Flash storage optimization
• Increased scalability
• Remote Copy enhancements
• Federated technologies
• New drive support
• Interoperability

6 HP 3PAR OS 3.1.3 Service Notes

 • Enhanced Thermal Shutdown
• Options for HP 3PAR OS Software Upgrades

Assured QoS and resiliency enhancements

HP 3PAR StoreServ Storage
HP 3PAR Priority Optimization now provides the ability to set minimum goals and maximum limit
for IOPs (that is performance) and bandwidth. You can define Latency Goals for the most
mission-critical applications. To ensure that the latency goals are achieved, the system automatically
adjusts the service levels of lower-priority applications and workloads and ensures that the necessary
QoS levels for highest priority applications are maintained. With the combination of Priority
Optimization and Virtual Domains, you can specify these thresholds to protect individual tenants
and to prevent a single tenant from monopolizing resources. These capabilities allow you to deliver
assured QoS levels without having to physically partition resources or maintain discreet storage
silos thus eliminating any barrier to consolidation.
Virtual Domains eliminate the last barrier to consolidation by integrating with HP 3PAR Priority
Optimization. This enables performance assurance for most mission-critical virtual domains. It is
possible to use Priority Optimization to prioritize not just an application or workload, but also a
virtual domain or a tenant using the multi-tenant system such as different departments, business
units, customers, and so on.
System Reporter allows configuring user-defined alerts directly on a HP 3PAR StoreServ by using
the SR-On-Node data.
New enhanced on-node historical statistic allows the user to monitor:
• Historical data reports for SSD wear gauge
• Historical performance data reports for Remote Copy links
• Historical performance data reports for Remote Copy volumes
Persistent Ports support is extended to iSCSI and FCoE array target connectivity. Persistent Ports
support for Fiber Channel connectivity is enhanced to provide controller node connection status
detection. This provides protection against link loss between the array node port and the SAN
switch. This supports high availability in virtualized environments by automatically failing over a
host facing controller node port that experiences link loss due to a cable or a switch failure.

Flash Storage Optimizations

HP continues to invest and lead in Flash technologies. HP 3PAR OS 3.1.3 provides the following
new optimizations:
• Higher IOPS and lower latency for HP 3PAR StoreServ 7000 systems with improved handling
of SAS interrupts
• Adaptive Sparing technology implemented with new 480 GB and 920 GB SSDs to enhance
their endurance (available on HP 3PAR StoreServ 7000 systems)

Increased Scalability
The increased scalability only applies to HP 3PAR StoreServ 7000 and 10000 models.

NOTE: New increased scalability numbers do not apply to HP 3PAR F- class and T- class storage
systems.

Maximum Drive Support

With HP 3PAR OS 3.1.3 release, the number of maximum hard disk drives supported on the HP
3PAR StoreServ 7200 Storage is increased. The HP 3PAR StoreServ 7200 supports up to a maximum
of 240 drives and 9 add-on drive enclosures.
What’s New in the OS 7
Maximum Raw Capacity
See Table 1 (page 8) to know the maximum raw capacity of a drive supported on the HP 3PAR
StoreServ 7000 and 10000 Storage.
Table 1 Raw capacity supported
Model Maximum Raw Capacity

HP 3PAR StoreServ 7200 Storage 400 TB

HP 3PAR StoreServ 7400 Storage 1200 TB

HP 3PAR StoreServ 7450 Storage 220 TB

HP 3PAR StoreServ 10400 Storage 1600 TB

HP 3PAR StoreServ 10800 Storage 3200 TB

Maximum FCoE Ports

See Table 2 (page 8) to know the maximum number of FCoE ports supported on a HP 3PAR
StoreServ 10000 Storage.
Table 2 FCoE ports supported
Model Maximum FcoE Ports

HP 3PAR StoreServ 10400 Storage 48

HP 3PAR StoreServ 10800 Storage 96

Maximum FC Initiators per Port

See Table 3 (page 8) to know the maximum number of FC initiators per port.
Table 3 Maximum FC Initiators per Port
Model Maximum FC initiators per port

HP 3PAR StoreServ 7200 Storage 128

HP 3PAR StoreServ 7400 Storage 128

HP 3PAR StoreServ 7450 Storage 128

HP 3PAR StoreServ 10400 Storage 128

HP 3PAR StoreServ 10800 Storage 128

Maximum FC Initiators per System

See Table 4 (page 8) to know the maximum number of FC initiators per system.
Table 4 Maximum FC Initiators per System
Model Maximum FC initiators per systems

HP 3PAR StoreServ 7200 Storage 1,024

HP 3PAR StoreServ 7400 Storage 2,048

HP 3PAR StoreServ 7450 Storage 2,048

HP 3PAR StoreServ 10400 Storage 4,096

HP 3PAR StoreServ 10800 Storage 8,192

8 HP 3PAR OS 3.1.3 Service Notes

Maximum Base Virtual Volumes
See Table 5 (page 9) to know the maximum number of base Virtual Volumes.
Table 5 Maximum Base Virtual Volumes
Model Maximum Virtual Volumes

HP 3PAR StoreServ 7200 Storage 4,096

HP 3PAR StoreServ 7400 Storage 8,192

HP 3PAR StoreServ 7450 Storage 8,192

HP 3PAR StoreServ 10400 Storage 32,768

HP 3PAR StoreServ 10800 Storage 32,768

Maximum number of Volumes

The maximum number of volumes is the sum of base Virtual Volumes and Virtual Copies. See
Table 6 (page 9) to know the maximum number of volumes.
Table 6 Maximum Total Virtual Volumes (Base Virtual Volumes plus Virtual Copies)
Model Maximum Virtual Volumes

HP 3PAR StoreServ 7200 Storage 8,192

HP 3PAR StoreServ 7400 Storage 16,384

HP 3PAR StoreServ 7450 Storage 16,384

HP 3PAR StoreServ 10400 Storage 65,536

HP 3PAR StoreServ 10800 Storage 65,536

Maximum number of VLUNs

This is a factor of the difference between maximum number of volumes and the current amount of
configured base volumes on a given system. The number of Base Virtual Volumes and Virtual
Copies mapped to initiators.
See Table 7 (page 9) for maximum number of VLUNs.
Table 7 Maximum Base VLUNs
Model Maximum VLUNs

HP 3PAR StoreServ 7200 Storage 32,768

HP 3PAR StoreServ 7400 Storage 32,768

HP 3PAR StoreServ 7450 Storage 131,072

HP 3PAR StoreServ 10400 Storage 131,072

HP 3PAR StoreServ 10800 Storage 131,072

HP 3PAR Remote Copy

HP 3PAR OS 3.1.3 release provides greater scalability and flexibility to HP 3PAR Remote Copy
technologies. This release also provides the following benefits:
• Greater scalability enabling 4x4 replication topologies
• Increased scalability enabling more Virtual Volumes to be replicated
• Support for up to four RCFC links and one RCIP link per node

What’s New in the OS 9

HP 3PAR Federated Technologies
HP 3PAR OS 3.1.3 continues to lead in Storage Federation. This release adds the following
enhancements to HP 3PAR Peer Motion technology:
• Non-disruptive data migration for Microsoft Windows clustered environments
Peer Motion supports non-disruptive data migration for Microsoft Windows Server 2008, R2
and Microsoft Windows Server 2012, R2 Failover Clusters. The HP 3PAR source arrays can
be at HP 3PAR OS version 2.3.1, 3.1.1, 3.1.2, or 3.1.3. The HP 3PAR destination arrays
must be running a minimum of HP 3PAR OS version 3.1.3. The maximum size of Windows
clusters supported for non-disruptive data migration is four nodes. This feature is supported
on HP 3PAR Management Console platform.
• Non-disruptive data migration for Linux clustered environments.
Peer Motion supports non-disruptive data migration for Red Hat clustered and SLES HA
environments on HP 3PAR source arrays running HP 3PAR OS version 2.3.1, 3.1.1, 3.1.2,
or 3.1.3 to HP 3PAR destination arrays running HP 3PAR OS version 3.1.3. To obtain more
information about supported configuration, see the Single Point of Connectivity Knowledge
for HP Storage Products (SPOCK) website:
http://www.hp.com/storage/spock
• Single Volume Migration
Peer Motion in HP 3PAR OS 3.1.3 allows online migration of individual volumes exported to
a host. This eliminates the need to unzone a host from the source array and provide load
balancing by migrating only a subset of volumes assigned to the host from a source 3PAR
array. Both the source and destination arrays must be running HP 3PAR OS 3.1.3.
• Support
HP 3PAR OS 3.1.3 is the last major HP 3PAR OS release to support data migration via Peer
Motion with source systems running HP 3PAR OS 2.3.1.

HP 3PAR Online Import Enhancements

With HP 3PAR OS 3.1.3 release, HP 3PAR Online Import adds following enhancements:
• Support for HP EVA FW XCS 11200000
• Support for Linux clustered hosts

New Drives
New hard disk drives and solid state drives introduced with HP 3PAR OS 3.1.2 MU3 Patch 18
are supported with HP 3PAR OS 3.1.3. These include:
• 450 GB and 900 GB 10K FIPS Encrypted SAS HDDs
• 2 TB and 4 TB 7.2K Nearline FIPS Encrypted HDDs
• 480 GB and 920 GB MLC SSDs

Interoperability
Direct Attach Cable Support
With HP 3PAR OS 3.1.3, HP 3PAR StoreServ 7000 and 10000 Storage supports connectivity
through Direct Attach copper cables. The networking infrastructure that is qualified to work for
direct attach to HP 3PAR StoreServ Storage include HP ProCurve and HP 3COM Direct Attach
copper cables and switches.

NOTE: At present, direct attach cables can be used only for iSCSI.

10 HP 3PAR OS 3.1.3 Service Notes

Expanded Virtual Service Processor support
Beginning with HP 3PAR OS 3.1.3, the HP 3PAR virtual Service Processor can be installed on a
customer-provided VMware or Microsoft Hyper-V system. The virtual Service Processor v4.2 is
supported on Microsoft Hyper-V Server 2008 R2, Hyper-V Server 2012, ESXi 4.x, ESXi 5.1, or
ESXi 5.5 operating systems. For more details, see HP Storage Single Point of Connectivity Knowledge
(SPOCK) website at http://www.hp.com/storage/spock .

Host Operating System Support

HP 3PAR OS 3.1.3 supports following host Operating Systems:
• Microsoft Windows Server 2012 R2
• Microsoft Hyper-V Server 2012 R2
• VMware vSphere 5.5
With HP 3PAR OS 3.1.3, support for FCoE target interface on HP 3PAR StoreServ arrays is
enhanced to include support for following host Operating Systems for HP 3PAR StoreServ 7000
and 10000 Storage platforms:
• Microsoft Windows Server 2012
• Microsoft Windows Server 2012 R2
• VMware vSphere 5.5
HP 3PAR OS 3.1.3 supports Host Persona 6 and 11 for VMware vSphere host Operating Systems.
HP 3PAR OS 3.1.3 is the last major HP 3PAR OS release to support Host Persona 6. Subsequent
HP 3PAR OS versions will exclusively use Host Persona 11 for all supported ESX versions.
HP 3PAR OS 3.1.3 supports Host Persona 13 for HP-UX 11iv3 that includes ALUA support and
SES LUN support. Host Persona 13 and 7 are supported for HP-UX 11iv3.
HP 3PAR OS 3.1.3 supports Host Persona 15 for Windows 2008, Windows 2008 R2, and
Windows 2012. Host with these operating systems must be converted to Host Persona 15 from
Host Persona 2 after the array is upgraded to HP 3PAR OS 3.1.3. This can be completed with
the host online and active.
For a comprehensive list of supported host operating systems, see HP Storage Single Point of
Connectivity Knowledge (SPOCK) website at http://www.hp.com/storage/spock .

Enhanced Thermal Shutdown

HP 3PAR OS 3.1.3 release is enhanced to shut down an entire system or a single node when
operating thermal limits are reached.

System Shutdown
The system is shutdown when TOC quorum loss is pending for having to spin down too many
drives for over-temperature conditions. The system shutdown includes spin down of all the drives
and shutdown of the nodes. The nodes, the drives, and the drive enclosures are not powered off
as a part of the shutdown. As with previous releases, an individual disk is spun down when it
reaches its thermal operating limit.

Node Shutdown
A single node is shut down when one of the thermal sensors within the node reports a critical
condition. This feature is available on HP StoreServ 7xxx Storage and HP StoreServ 10xxx Storage
systems.

System Turn on
On HP StoreServ 7xxx Storage and HP StoreServ 10xxx Storage systems, after a thermal shutdown
the systems are brought up automatically when the ambient temperature stays below system turn

What’s New in the OS 11

 on temperature for 30 minutes. For all other systems, the current procedure for manually turning
on a system is applicable.
Alternatively, when a single node is shut down for thermal reasons, the node is held down
indefinitely and manual intervention is required. The BIOS setting tshutdown (set to value 2 in this
case) must be cleared to start the node again.
When the node is shutdown, the following prompt appears:
SMI Whack>
To clear the tshtudown variable setting, enter the following commands at the whack prompt:
SMI Whack>unset tshutdown
SMI Whack>unset skip_clear_tshutdown
SMI Whack>reset
If the reset command is entered without clearing the tshutdown variable, the following message
is displayed in a loop several times.

*** Non-fatal error: Code 27, sub-code 0x5 (2).

***********************************************************
** Blocking BIOS boot due to over temperature condition. **
***********************************************************
Current temperature sensor status:
----------------------------------
1: LM87 Int Temp = 32C
2: LM87 Ext Temp = 28C
3: LM92 Temp = 30C, Threshold = 45C
4: LM94 Int Temp = 30C
5: LM94 Ext Temp = 31C
6: CPU Package Temp = 38C
7: DIMM 0 Temp = 33C
Node is disabled due to over temperature condition.
This node will not boot to the OS until repaired.
*....*....*....*....*....*....*....*....*....*....*....*....

Wait for the node to return to the whack prompt.

To force the node to return to the whack prompt:
1. To get to NEMOE’s console, enter: nemoe while holding down the Ctrl key .
2. Enter: whack cpu.

12 HP 3PAR OS 3.1.3 Service Notes

 3. Enter: exit.
For example:

Current temperature sensor status:

----------------------------------
1: LM87 Int Temp = 32C
2: LM87 Ext Temp = 28C
3: LM92 Temp = 30C, Threshold = 45C
4: LM94 Int Temp = 29C
5: LM94 Ext Temp = 31C
6: CPU Package Temp = 39C
7: DIMM 0 Temp = 33C
Node is disabled due to over temperature condition.
*....*....*....*....*....*....*....*....*....*....*....*.NEMOE taking over from
FPGA.
NEMOE attention due to user command: enter ^N^E^M^O^E to exit.
S0 jnoded1602494 NEMOE (CONSOLE TAKEOVER) ->
S0 jnoded1602494 NEMOE (CONSOLE TAKEOVER) -> whack cpu
whack local CPU success
S0 jnoded1602494 NEMOE (CONSOLE TAKEOVER) ->
Heartbeat restored from BIOS
S0 jnoded1602494 NEMOE (CONSOLE TAKEOVER) -> exit
S0 jnoded1602494 NEMOE (CONSOLE TAKEOVER) ->
NEMOE returning control to FPGA.
NEMOE exit.
SMI Whack>

After the node is at the whack prompt, use the unset command to clear the tshutdown setting and
start the node again.

Options for HP 3PAR OS Software Upgrades

With the release of HP 3PAR OS 3.1.3 and SP 4.2, HP 3PAR StoreServ 7000 customers now have
two options for upgrading HP 3PAR OS software.

Customer Self Upgrade (CSU)

With the release of HP 3PAR OS 3.1.3 and SP 4.2, HP 3PAR StoreServ 7000 customers now have
the option of self-upgrades for HP 3PAR OS software. If HP 3PAR StoreServ 7000 storage system
is still on HP 3PAR OS 3.1.2, contact HP or an HP authorized service provider to plan the HP 3PAR
OS SW Upgrade. After HP 3PAR StoreServ 7000 storage system is upgraded to HP 3PAR OS
3.1.3 and SP 4.2, you can self-upgrade the system with any future OS and SP releases. There are
different methods to upgrade the HP 3PAR OS and SP software. HP recommends to use the SPOCC
GUI that is included within the HP 3PAR Service Processor. A new full-featured Upgrade Wizard
included in the Service Processor Software version 4.2 guides you through the software upgrade
process for the HP 3PAR OS and Service Processor.

Customer responsibilities
The Customer will:
• Ensure that the host and SAN environment is supported and compliant with HP
recommendations and best practices.

NOTE: Host and SAN Implementation Guides are available at www.hp.com/go/hpsc

Support Matrices are available on HP Storage Single Point of Connectivity Knowledge (SPOCK)
website at http://www.hp.com/storage/spock

What’s New in the OS 13

 Other SAN and host components that might require an update have their own warranty
policies. You must refer to the documentation for those products for this information.
• Resolve any problems with the SAN and host environment before initiating the software
upgrade.
• Ensure that all the relevant documentation is reviewed before initiating the software upgrade.
The documentation includes but is not limited to:
◦ HP 3PAR OS Release Notes

◦ HP 3PAR Upgrade Pre-Planning Guide

◦ HP 3PAR OS Upgrade Instructions

◦ HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s Guide

To obtain these documents, see HP Support website at http://www.hp.com/support/manuals
.
Review the documentation thoroughly. HP recommends engaging a service provider to perform
the upgrades if the customer is not familiar or comfortable with the self-upgrade process. If the HP
3PAR StoreServ is under warranty and/or the HP customer has purchased a service contract, they
may have HP or an authorized service provider perform the upgrade.

Contact HP or an HP authorized service provider

To arrange for HP to perform the upgrade, contact the HP global deployment center at
3par-sps@hp.com and include the HP 3PAR StoreServ Storage system serial number in the subject
line. The email service is available 24 hours a day, 7 days a week. If you have a service contract
with an HP authorized service provider, contact that HP authorized service provider to schedule
an HP 3PAR OS software upgrade.

Modifications to the OS
The following items are addressed in this release.

Issue ID Item Description

58471 Degraded disk causes P10000 When the link is established, the driver issues PLOGIs to all devices
Storage System cage to go offline. in parallel.
If the link is broken while some of PLOGIs are still pending, then the
driver issues PLOGIs to devices one by one.
If the link breaks again while the PLOGI is still pending, mark this
device as ByPass and send an event to SYSMGR.

71784 If the timer input is zero, locatesys If the number of seconds to blink the LEDs is specified as zero,
does not turn LEDs off. locatesys uses default timer value instead of using a value zero
and does not turn the LEDs off. This is resolved by specifying the timer
value as 1 if LEDs are to be turned off immediately.

72577 A new Host Persona is added for A new Host Persona is added for OpenVMS OS hosts. The capabilities
OpenVMS OS hosts. are "Lun0SCC" and "UARepLUN". When the "Lun0SCC" capability
applies, LUN0 must not be used as a name for a storage LUN.

73224 An issue in the inter-node transport Due to a defect in the transport layer module of HP 3PAR OS, a node
layer can cause a node to access might access unmapped memory area when sending big data mover
unmapped memory and become requests and become unresponsive. This is resolved and it ensures
unresponsive. that big data mover requests do not access invalid memory areas.

73521 The compactcpg command now If there are LDs that do not match the CPG's growth characteristics,
does not move data into most likely generated due to desperation grows, then do not move
non-matching LDs. data from LDs that match the CPG's growth characteristics when
performing a compactcpg.

14 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

73582 Avoid blocking host I/O while doing Do not block VV I/O when performing AO triggered region moves.
AO triggered region moves. This helps to avoid steep performance degradation when AO is active.

75801 On FC ports with a large number of On FC ports with a large number of attached hosts, failover/failback
attached hosts, failover/failback might not be fast and multipathing messages might be seen in host
might not be fast and multipathing logs. Host multipathing might temporarily mark paths as failed but
messages might be seen in host logs. they are quickly re-instated. This behavior is observed on Linux hosts
(Red Hat and SLES11) which have more stringent path validation
algorithms. However, it might be observed on other host types
depending on how heavily the StoreServ interface is loaded. This is
resolved by optimizing the failover operation.

77377 With HP 3PAR OS version 3.1.3 and For HP 3PAR OS versions earlier than 3.1.3, if any LDs of a VV family
later, base volumes are not preserved is preserved, the base volume is preserved as well. With HP 3PAR
if only its snapspace LDs are OS version 3.1.3 and later, base volumes are not preserved if only
affected. its snapspace LDs are affected.

78419 On iSCSI ports, failover/failback On iSCSI ports, failover/failback might not be fast and multipathing
might not be fast and multipathing messages might be seen in host logs. Host multipathing may
messages might be seen in host logs. temporarily marks paths as failed but they are quickly re-instated. This
behavior is observed on Windows 2008 and Windows 2012 hosts.
However, it might be observed on other hosts depending on how
heavily the StoreServ interface is loaded. This is resolved by optimizing
the failover operation.

78798 Peer Motion PDs could appear failed If the source array in a Peer Motion configuration becomes unavailable
but continue to work. for an extended period of time, the Peer PD is marked as failed. When
the issue with the source array is resolved, the PD still appears as
failed though it is functioning correctly. This is resolved so that the
state of the peer PD is displayed correctly.

78842 IMC displays wrong iSCSI I/P The showport –ids command displays incorrect iSCSI I/P address
address and iSCSI name for failover and iSCSI name for failover partner port. This is resolved.
partner port.

78937 For the CLI showport command, the For the CLI showport command, the Partner column must show only
Partner column must show only dash dash ('-') if there is no valid failover partner. However, in some cases,
('-') if there is no valid failover the Partner column displays an actual node:slot:port value. This is
partner. However, in some cases, the resolved.
Partner column is incorrectly
populated with an actual
node:slot:port value.

79502 Power supply initialization logic is The logic for initializing power supply status on reboot and power
changed. supply hot-swap is changed to automatically clear oscillating power
supply events. This change does not affect the frequency of occurrence
of these events. It only prevents the node from being stuck in the
degraded state when these events occur.

79772 Sysmgr becomes unresponsive during Sysmgr becomes unresponsive during execution of the showspace
execution of the showspace command because an issue with the operating system creates core
command. dumps. This is resolved and core dumps are not generated

79933 Data miscompares between the Data miscompares between the primary and target might happen
primary and target might happen when -createvv option is used with the admitrcopyvv command.
when -createvv option is used This is resolved.
with the admitrcopyvv command.

80249 The startao command ensures that The following error might occur in HP 3PAR OS versions earlier than
the aomover log file is created. This 3.1.3:
avoids early exit of the startao When startao is executed, the file logging process (LOGFILEMGR)
command. checks the status of the log file /var/log/tpd/aomover. However,
since startao never explicitly creates the aomover log file, on the
very first execution of startao the aomover log file does not exist.
When LOGFILEMGR process notices that the log file does not exist,
it writes an error message to the aomover log file and to the task

Modifications to the OS 15
 Issue ID Item Description

detail, creates /var/log/tpd/aomover, and returns an error status

to startao which causes startao to exit early. The time when
startao exits might vary depending on the time when LOGFILEMGR
notices that the aomover log file does not exist. As LOGFILEMGR
process ensures that the aomover log file is created, every subsequent
startao works normally. Only the first execution of startao
encounters this issue.
With HP 3PAR OS 3.1.3, this is resolved. It ensures that /var/log/
tpd/aomover exists at the beginning of startao.
The aomover log file is currently not used to report the status of
startao and so it will be always empty. The status of the startao
command is reported via the task manager, or directly to the command
line.

80777 New path management policy is Starting with HP 3PAR OS 3.1.3, a new path management policy
provided for setrcopygroup. can be applied to synchronous remote copy groups. The policy
influences the status of exported volumes of the group. The secondary
volumes are in standby mode and volumes in the primary group are
active. Volumes in groups with no path management are active on
both primary systems and secondary systems. Active volumes are
available for host access; read/write on the primary and read-only
on the secondary. The behavior for Active secondary volumes is the
same as it was on earlier releases for Standby secondary volumes.

81125 Online upgrade failure. If the following failure is encountered during online upgrade:

Logical Disk Ownership PD Chunklet Connection

tp-8-sd-0.2 3/1 71 1
3:0:1 /2:0:1*

The above Logical Disks have chunklets on disks that have a different
connection path from the logical disk ownership. Move the chunklets
listed to disks that have the same connection as the Logical Disk
ownership.
To complete the upgrade, from the SP CLI prompt:
1. Run checkupgrade for progress (for example, the LDs list has
shortened).
2. For each LDs in the list, run showldch to check if chunklet
relocation is in process. If the showldch "Usage" column for a
chunklet shows "relsrc", it indicates that the relocation process is
in progress.
3. Repeat step 1 and 2 till the chunktet relocation process is complete.
4. If this was the last node being upgraded, issue upgradesys
-finish to complete the upgrade process. If it was not the last
node, continue the upgrade process by issuing upgradesys
-auto.
5. Monitor the upgrade status using the upgradesys -status
command. If the same issue is encountered, follow steps 1 through
6 for the newer node.

82625 OpenVMS LUNs are not accessible The response to the SCSI inquiry command is modified for Hosts with
after upgrade from HP 3PAR OS the OpenVMS Persona. Normally the response message ANSI Version
3.1.1 MU2 to HP 3PAR OS 3.1.2. field is 0x06. For hosts with the OpenVMS Persona, the field is 0x05.
The value for this field can be changed with the tcli interface.

82972 Updated algorithm on delaying The algorithm on delaying write operations (delayed ack) is updated
writes when HP 3PAR OS is for better flow control. The new algorithm calculates the delay time
experiencing heavy workload. based on cache pressure.

83204 Resolved an issue of failed assertion. When the array is attempting to invalidate a token but does not have
the resources to do it, the message Assertion failed:
sc->sc_vlun_stats_act == 0 appears. This is resolved by

16 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

clearing the sc_vlun_stat_act flag before returning a busy status to the

host.

84558 For HP 3PAR OS version 3.1.2 For HP 3PAR OS version 3.1.2 GA, Emulex FC driver attempts to put
GA, Emulex FC driver attempts to put a thread in wait mode while holding a lock. This is resolved by making
a thread in wait mode while holding changes in the code.
a lock.

84715 The host IO halts which affects The host IO halts which affects volumes when a switchover is executed.
volumes when a switchover is The issue occurs only when already exported volumes are added to
executed. the Peer Persistence group. To avoid this issue volumes must be added
to the Peer Persistence group and only then exported to the host.
To resolve the issue, the affected volumes must be dismissed from the
group and unexported. Then, admit the volumes again and export to
the host.

84818 A new host Persona is introduced: A new host Persona is introduced: HPUX, suited to the latest versions
HPUX, suited to the latest versions of of this operating system. The capabilities of existing Personas, Generic
this operating system. ALUA and OpenVMS, are modified. New versions are shown below:

ID Name Capabilities

2 Generic-ALUA UARepLun, SESLun,

ALUA

12 OpenVMS UARepLun, Lun0SCC,

SESLun

13 HPUX UARepLun,
VolSetAddr,
Lun0SCC, ALUA,
SESLun

84893 New firmware support for STEC New firmware support for STEC MACH8 SSD drives.
MACH8 SSD drives.

86196 A command to remove a Remote In exceptional circumstances, it might be necessary for the support
Copy snapshot forcefully. teams to force Remote Copy snapshot removals. An internal specific
function rm_force_delete_ss is provided, which takes the Virtual
Volume identifier of the RC snapshot to forcefully remove as the input.

86569 After upgrading or rebooting the After upgrading or rebooting the cage, the output of the showcage
cage, the output of the showcage command might be incorrect. This is resolved by resetting the HBA
command might be incorrect. port that the cage is connected to.

86867 EthernetPort OperationalStatus of an EthernetPort OperationalStatus of an FCoE port is inaccurate. Check

FCoE port is inaccurate. CLI or IMC for the correct status of the port.

87176 An error message is displayed for An error is reported when timestamps in statldrg are invalid.
invalid timestamps in statldrg.

87689 The UNREG_LOGIN maibox The UNREG_LOGIN maibox command cannot be called in an interrupt
command cannot be called in an context. This is resolved and UNREG_LOGIN command can be called
interrupt context. in an interrupt context.

88066 When additional Persistent When additional PR registrations by the host and the PR read_key
Reservation (PR) registrations by the operations take place at the same time, a buffer overrun might take
host and the PR read_key operations place. This results in overwrite of other memory and the array might
take place at the same time, a buffer terminate unexpectedly. This is resolved.
overrun might take place.

88343 The checkrclink tool handles all MTU For HP 3PAR OS version earlier than 3.1.3, the checkrclink tool do
values. not account for all MTU values and the maximum MTU is limited to

Modifications to the OS 17
 Issue ID Item Description

either 1500 or 9000. HP 3PAR OS version 3.1.3 accounts for all

values.

88531 Support for up to 1000 QoS rule per Support for up to 1000 QoS rule per system.
system.

88599 Corrected the displayed protocol for The drives connected through drive bridges sometimes display an
certain drives. incorrect connection protocol. This could affect multiple models of
drive, including some HGST 2TB and Hitachi 400GB drives. This is
resolved and drives connected through bridges show the correct
connection protocol.

88642 Corrected the displayed protocol for Drives connected through drive bridges sometimes show an incorrect
certain drives. connection protocol. This could affect multiple models of a drive. This
is resolved and drives connected through bridges show the correct
connection protocol.

88658 Allow more ldrg samples for AO if Only 25 ldrg samples were allowed earlier. However, for arrays with
space is available. significantly smaller capacities more samples can be collected in the
same space. Remove ldrg samples only if the total amount of space
used by the ldrg samples is greater than 0.3 of the total .srdata VV
size.

88941 Adds additional performance Adds SSDs to the types of drives monitored for the category of silent
monitoring for SSDs. failure termed as a slow drive. This now includes all drive types which
are supported such as NL, FC (speed 10 and speed 15), and SSD.
The system monitors such drives for silent failures and may proactively
remove a limited number of drives that are detected as failing.

89035 Default CPGs are not recreated if The system will not recreate default CPGs if a CPG of that drive and
similar CPGs exist. RAID type already exist.

89623 Primary volumes active after ATF With a large configuration, a failing primary can recover before all
recovery. the volumes on the remote system can be failed-over, that is some of
the volumes might be still in secondary role. When the primary checks
the remote system and discovers that these groups are secondary, it
restarts these groups instead of setting into failsafe mode. The remote
system eventually fails over the secondary volumes to Primary-Rev
resulting in the LUNs being exports in active / active state for the
volumes in these groups.

89801 On RCFC ports, if the RCFC link is On RCFC ports, if the RCFC link is down, the output of showport
down, the output of showport command might show 'iport' in the 'Type' column instead of showing
command might show 'iport' in the 'free'. This is resolved.
'Type' column instead of showing
'free'.

89859 Power supply on the node does not Power supply on the node does not reset from failed state. To resolve
reset from failed state. this issues, the evtgen utility is used to generate the missing autofix
event which clears the stuck state. You must have root login access
to perform this workaround.
When you run the evtgen utility, it issues a series of prompts which
you must answer. The example below is for node 2, power supply 0:
# evtgen
Type or keycode: bat_badcount
Severity: degraded
Classes (space separated if multiple): mangler
Autofix? y
nid: 2
power_supply_number: 0
count: 1
#

18 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

89893 In the poorly zoned environments, When the Emulex Fibre Channel driver's request queue for ELS
under certain circumstances, the commands is full, the driver enqueues new requests into a retry queue.
Fibre Channel driver might trigger a Subsequently, if the driver notices that an entry in the retry queue is
port reset if enqueued requests are not processed for a certain interval of time, it resets the port. Reset
not serviced in a timely manner. processing cleans up the entries in the retry queue and a queue of all
outstanding commands. This results in a double free. This is resolved.
HP 3PAR provides specific recommendations on zoning configuration.
If these recommendations are not followed, 3PAR target ports might
see a large number of host ports in a single zone.

89978 DAC cable support for 10G iSCSI P0 qualified DAC cables work on FCoE target ports.
and FCoE.

90034 False frame originated from some False frame originated from some fabric switch causes the HP 3PAR
fabric switch causes the HP 3PAR StoreServ Storage port to shut down. These false frames are filtered
StoreServ Storage port to shut down. and issue is resolved.

90053 SMI-S 1.5 Conformance and Updated cimserver provider methods to support SMI-S 1.6 features
improved SMI-S 1.6 support. and to pass SMI-S 1.5 conformance testing.
Changes to DiskDriveLite subprofile:
• add properties LocationIndicator, Encryption, FormFactor to
TPD_DiskDrive
• add ExtentDiscriminator property to TPD_StorageVolume and
TPD_DiskStorageExtent
• new TPD_AssociatedPrimordialDisks association between
DiskStorageExtents and the Primordial StoragePool
Masking and Mapping:
• new AssociatedPrivilege association between StorageHardwareID
and SCSIProtocolController. The AssociatedPrivilege association
is implemented by the new classes: TPD_iSPCAssociatedPrivilege
and TPD_SPCAssociatedPrivilege
Replication Services Profile:
• support for the following extrinsic methods: CreateListReplica,
GetPeerSystem, CreateGroupReplicaFromElements,
GetReplicationRelationshipInstances
• add ConsistentPointInTime property to
TPD_RemoteReplicationGroup and TPD_ReplicationGroup
• add TPD_RemoteReplicationCollection and its' association classes
TPD_MemberOfRemoteReplicationCollection,
TPD_ReplicationAffectsRemoteCollection, and
TPD_HostedRemoteReplicationCollection
FC/FCoE Initiator Ports:
• expanded support for TPD_FCPort.PortDiscriminator property
iSCSI Target Ports:
• updated TPD_iSCSICpabilities.SupportedFeatures property to set
iSCSISession capability
Array Profile:
• new class TPD_ImplmementationCapabilities with
SupportedCapacityOptimizations property that indicates
ThinProvisioning

90118 The defrag timer shared between the The defrag timer shared between the two SD spaces, SD and SD2,
two SD spaces, SD and SD2, gets gets reset incorrectly during a check for SD even before SD2 is
reset incorrectly during a check for checked for defrag thus postponing the triggering of defrag task for
SD even before SD2 is checked for SD2. This is resolved by modifying the logic so as to increment the
defrag thus postponing the triggering defrag timer only once after the check for both SD and SD2 are
of defrag task for SD2. completed only if necessary.

90347 New alert when the number of The Emulex FC driver generates an alert when the number of initiators
initiators per port goes over the limit. per port goes over the maximum limit of 128.

Modifications to the OS 19
 Issue ID Item Description

90493 The Qlen (WQlen for srstatqos) The Qlen (WQlen for srstatqos) field value is not calculated
field value is not calculated correctly. correctly. This is resolved.

90994 For HP 3PAR OS 3.1.2, during a The SAS driver code is modified to improve the array's back end
chip fault the SAS driver experiences command abort processing. It detects and attempts to correct the chip
issues with abort processing, abort fault automatically, via a chip reset, when the driver detects the abort
timeouts and eventually a FW core requests timing out.
is taken because high-priority credit
is not free.

91112 The system takes long time to recover Reclaim Queues are introduced to avoid the long times the system
space from the deleted snapshots. takes to recover space from the deleted snapshots.

91251 Unsuccessful Remote Copy reverse Add check to Remote Copy setrcopygroup reverse operation to
group operation does not detect that verify that the remote group is stopped before initiating the group
the remote group failed to stop, reverse.
allowing the reverse to proceed on
the primary side resulting in
inconsistent group states.

91313 Resolved an issue on pfail save path During online upgrade from HP 3PAR OS 3.1.1 to HP 3PAR OS 3.1.2
that can cause recovery to stop or HP 3PAR OS 3.1.3 release, if the upgrade fails and it is rolled
responding during online upgrade. back to 3.1.1 the recovery might not complete successfully. As HP
3PAR OS 3.1.2 or 3.1.3 might not save the correct old version node
replication information, HP 3PAR OS cannot complete the recovery
successfully. This is resolved by adding a check on HP 3PAR OS 3.1.2
and 3.1.3 pfail save code path for online upgrade from HP 3PAR
OS 3.1.1. This enables saving of the replication information using
old format which can be read by HP 3PAR OS 3.1.1 correctly.

91543 Resolved an issue while reading the When the code reads the TOC, it is assumed that base VVs are always
TOC after a conversion using the entered before a snapshot. However, a conversion using the keepvv
keepvv option. option transfers the snapshots to a different base VV. The code is
modified so that the TOC can properly read the VVs in this scenario.

91590 Online upgrades from HP 3PAR OS Online upgrades are not permitted if Peer Motion volumes are present
3.1.2 MU1 to HP 3PAR OS 3.1.3 on the system. Peer Motion cannot be active during rolling upgrades.
are not supported. Stop usage of Peer Motion during the online upgrade process
temporarily or perform an offline update.

91625 Improved accuracy of showspace. The changes are made to the showspace command, a CPU intensive
operation, to balance the speed at which the operation runs with
accuracy.

92060 Resolved an issues of false positive If a control request such as an extended link service (ELS) or a common
timeout conditions. transport (CT) is pending in the Fibre Channel driver at the time of a
link event such as shutdown (controlport offline) or reset (controlport
rst), then under certain circumstances, the request is not cleared by
the driver and it might result in a false positive timeout condition. This
is resolved by clearing such pending requests and thus eliminating
the false positive timeout condition.

92259 Remote Copy Periodic This is resolved by starting the next exception table search from the
synchronization takes longer time next snap difference location instead of the next chunk location.
than the synchronization period.

92316 A system might give an error A system might give an error message when a virtual volume is
message when a virtual volume is removed from a vvset which is exported to the host and also has QoS
removed from a vvset which is rules applied. This is resolved.
exported to the host and also has
QoS rules applied.

92516 A drop of the Snapshot Data Area When log page processing is freeing pages of the Snapshot Data
while log page processing is in area and the user dropped the Snapshot Data area by calling
operation causes adm_dblk2seqid freespace <vol>, a system might become unresponsive.
to become unresponsive.

20 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

HP suggests that users run freespace only to drop SD2, only after
a cool-down period after the last RW snap is removed. HP
recommends a cool-down period of 2 hours .

92855 A race condition in the FC driver Resolved an issue where a race condition in the FC driver might cause
might cause the system to reboot. the system to reboot.

93356 The steps for creating a Remote Copy The steps for creating a Remote Copy Peer Persistence configuration
Peer Persistence configuration are are modified to include an additional required group policy
modified to include an additional (path_management). For more information , see the Remote Copy
required group policy Users' Guide.
(path_management).

93546 Checkhealth warning regarding A check for metadata consistency could leave behind a flag
toccheck_in_progress_or_died toccheck_in_progress_or_died even if there is no issue with
is resolved. the system. This is cleared.

93733 Optimized ODX zero token This provides performance optimizations for WRITE USING TOKEN
performance. SCSI commands issued with the zero token to thinly-provisioned
volumes.

94154 RXEQ parameters does not work with Apply different RXEQ parameters to the IOC540 ports. The current
Avago D9 SFP. setting does not work with Avago D9 SFP.

94354 Avoid high service times when When running AO, ensure that each region move task starts at least
running AO or tunesys. 3 minutes apart in order to avoid the scenario where region moves
complete close together. The completion of a region move results in
an I/O-disruptive block and frequent blocks create high service times.

94409 The admitpd command might face The admitpd command might face a timing issue and it might become
a timing issue and it might become unresponsive while waiting for a drive to complete an operation. If
unresponsive while waiting for a the showpd -showcols Id,Node_WWN,SedState command
drive to complete an operation. shows drives with "unknown" in the SedState column, to resolve the
issue restart darsvr and update sysmgr using the following commands:
pkill darsvr
startfunc sysmgr write sed_st_refresh

94775 The updatevv command fails in the The updatevv command fails in the situation when RW snapshots
situation when RW snapshots does does not have unique first 20 characters. This is resolved and the
not have unique first 20 characters. updatevv command runs successfully even though RW snapshots
does not have unique first 20 characters.

94920, The cli commands become Resolved issue where cli commands become unresponsive and causes
95366, unresponsive and cause maximum CLI SRV_PROC maximum allowable tpdtcl processes limit of 96 to
96650 limit of allowable tpdtcl processes to exceed.
exceed.

95052 Tunevv failures can cause sysmgr to In some cases, tunevv failure might happen at a point where the objlist
become unresponsive. data structures are not initialized. The cleanup code does not handle
these properly and system becomes unresponsive. This is resolved.

95072 Resolved null pointer reference in This addresses a null pointer reference that can happen in the SCSI
SCSI kernel code kernel code when a SCSI command is received for LUN that is in the
process of being exported to a host. This returns back busy to the host
so that the StoreServ gets sufficient time to complete the export process.

95368 Thread racing condition caused The IF table entries, when changed or deleted, access the same thread
SNMP core dumps. at the same time. This is resolved.

95459 On the HP 3PAR 7000 storage On the HP 3PAR 7000 storage systems series, the showcage -d
systems series, the showcage -d command displays a link speed of 6.0 Gbps for an actual link speed
command displays a link speed of of 3.0 Gbps. This is now resolved and the correct link speed is
6.0 Gbps for an actual link speed of displayed.
3.0 Gbps.

95684 Resolved cluster lockstep timeout. The cluster lockstep timeout is resolved by accelerating the processing
of SCSI-2 reservation and NACA state handling when a loss of a host

Modifications to the OS 21
 Issue ID Item Description

occurs due to a node or a network outage. This avoids a cluster

lockstep timeout associated with doing this work while holding a
cluster lock.

96019 The vv limit is changed. The vv limit is increased and associated pfail save and recovery
changes are made.

96050 On rare occasions, during the On rare occasions, during the persistent ports failover or failback
persistent ports failover or failback sequence, a fabric login acknowledgement messages might be
sequence, a fabric login discarded. Consequently, the StoreServ is not aware about a particular
acknowledgement messages might WWN that logged into the SAN fabric and did not logout of the
be discarded. fabric correctly. A login attempt for that WWN is rejected which
results in loss of connectivity between an StoreServ port and hosts on
the SAN.

96155 Disable health check of non-active To disable the check for admin link status on the array, a file
network management interface. checkhealth_skip_admin_link_check must be created on all
nodes in /common/touchfiles.
To disable the check, log on the SP as spdood via SPMAINT and
use option 8.4.
This file is not reported by checkhealth so the system continues to be
healthy. It does not bring up the admin interfaces on non-active nodes
and prevent unnecessary monitoring alerts for customers that have
very sensitive network monitoring.

96226 Using the setdate command might Using the setdate command to move the time forward by more than
cause all iSCSI sessions to be closed an hour triggered a session timeout causing all iSCSI sessions to be
and re-established. closed and re-established.

96229 The cimserver dumps core due to The cimserver dumps core, typically after a few days of operation,
memory leak when processing SLP when processing a high number of SLP requests. This issue is resolved
(Service Location Protocol) requests. by performing a memory leak analysis of the code, and by installing
memory leak fixes to known issues in the code base on which
cimserver is based.

96434 Automatic VV sets for remote copy VV sets are automatically created based on remote copy groups. This
groups. includes groups that existed prior to upgrading to HP 3PAR OS version
3.1.3. The set is updated to match the changes to the membership in
the group.

96827 During persistent port failover, During persistent port failover, multiple nodes could give error and
multiple nodes could give error and reboot due to a large number of SCSI command retry messages which
reboot. overload the event handling mechanism. This is resolved by ensuring
that the VLUNs are exported before allowing the failover to proceed.

97073 Maximum Task ID value is increased More concurrent tasks are required with potentially many VV objects
from 9999 to 29999. on HP 3PAR StoreServ. For example, when running Remote Copy
with 6000 periodic remote copy groups with one VV each, potentially
18000 concurrent tasks are needed. To accommodate the additional
tasks, the maximum task ID value is increased from 9999 to 29999.

97190 Improves handling of abnormally Improves handling of abnormally slow (silently failing) drives in the
slow drives. system. This is achieved by increasing the number of drives that may
be removed from the system due to the category of silent failure termed
as a slow drive.

97205 The success rate of the The success rate of the upgradecage command is improved. The
upgradecage command is failures are reduced and error messages are informative.
improved. For downgrades from HP 3PAR OS 3.1.3 to earlier version,
upgradecage errors are more likely to occur. In such cases, the
upgradecage command must be run again.

97211 The output of the showcage -d The output of the showcage -d command displays some of the
command displays some of the Interface Board data in the incorrect column. This is resolved. The
Interface Board data in the incorrect data under Card0 and Card1 are now correct and associated with
column. Interface Board 0 and Interface Board 1, respectively.

22 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

97444 Unable to admit certain drives. This is resolved. If SEDs get into a state where the DAR/SED protocol
stack resets when obtaining the SED state of the drives, reset the
DAR/SED protocol.

97582 Resolved LUN 0 HP-UX inquiry failure This addresses an issue of not returning a SCC LUN inquiry data for
during online upgrade. LUN 0 for HP-UX hosts during online upgrades from HP 3PAR OS
version earlier than 3.1.2.MU1 to HP 3PAR OS version later than
3.1.2.MU1. If the SCC LUN data value is not available, it can result
in probe failures reported if HP-UX's ioscan is run during the online
upgrade.

98053 A warning message is added to the A warning message is added before the confirmation prompt for the
setsysmgr wipe command. setsysmgr wipe command. This warning message displays that
agreeing to the wipe will result in the destruction of data.

98294 Checkhealth information for cable A common error message for all cable errors causes a delay in
errors is improved. resolving the issue. The error message is improved and it adds either
failed links (if there are between 1 and 3 working links in a
cable) or links at 3Gbps (if any link in a is running at 3Gbps)
message to the end of the checkhealth error text.

98747 An issue where the second port with An issue where the second port with no cages connected results in
no cages connected results in an an unresponsive alternate port. This is addressed by making changes
unresponsive alternate port. in the code.

98994 If a node is restarted, multiple sync If a node is restarted, multiple sync threads might be initiated for the
threads might be initiated for the same volume. This could lead to an issue where the resync snapshot
same volume. This could lead to an is removed while one of the sync thread is operating on it. This leads
issue where the resync snapshot is to excessive memory consumption. This is resolved and it ensures that
removed while one of the sync thread after a node down scenario all running syncs are cancelled before
is operating on it. This leads to initiating new syncs.
excessive memory consumption.

99022 LDVs are internal LD structures that LDVs are internal LD structures that make VVs look like LDs. All CPG
make VVs look like LDs. All CPG space calculation also sees these LDVs and treats their space as user
space calculation also sees these space. This is resolved so as not to include LDVs when calculating the
LDVs and treats their space as user space of a CPG.
space.

99251 Addresses an offset overflow on Addresses an offset overflow on systems with 3 TB or 4 TB Nearline
systems with 3 TB or 4 TB Nearline drives.
drives.

99429 Node1 reboots with a Linux "Oops" Node1 reboots with a Linux "Oops" message due to insufficient
message due to insufficient interrupt interrupt stack size. This is resolved by increasing the size of interrupt
stack size. stack in Linux to 32 KBytes.

99549 If the AutoExportAfterReboot If the AutoExportAfterReboot parameter is set to no and

parameter is set to no and setsysmgr setsysmgr is not used to export LUNs after a reboot, the LUNs might
is not used to export LUNs after a be exported if a host is reconnected after the system reboot. This is
reboot, the LUNs might be exported resolved and LUNs are not exported in this case.
if a host is reconnected after the
system reboot.

99741 Avoid recursive unresponsive sysmgr If an inconsistent AOCFG is discovered when SYSMGR starts up,
when inconsistent AOCFGs are remove the AOCFG and report an alert.
found. Logging is improved to help identify why AOCFGs are created.

102478 Updated the ODX command The processing of some ODX related SCSI commands is improved.
handling.

102534 Before upgrading HP 3PAR OS to For optimum remote copy link performance in HP 3PAR OS 3.1.3,
version 3.1.3, ensure that RCIP links tune RCIP links using the setrcopytarget tunelinks command.
are tuned.

Modifications to the OS 23
 Issue ID Item Description

For example, in an configuration with 2 x 1Gigabit Ethernet RCIP

links, issue the command showrcopy targets.

cli% showrcopy targets

Remote Copy System Information
Status: Started, Normal
Target Information
Name ID Type Status Options Policy
s125 19 IP ready
mirror_configs273

cli% setrcopytarget tunelinks 200000 1 s125

Details of the setrcopytarget tunelinks command are

documented in the Remote Copy Users' Guide.
The checkrclink command is used to verify the required tuning
parameters such as network throughput and latency. HP recommends
to perform the tuning before upgrading to HP 3PAR OS 3.1.3.
For m:n configurations, HP recommends to use the setrcopytarget
tput command to ensure that the throughput to the target systems
does not exceed the available bandwidth.

Known Issues with the OS

Issue ID Item Description

79412 Kernel error causes a system outage This issue is encountered on a Synchronous Long Distance Remote
on a heavily loaded system doing Copy configuration. During the resynchronization to the periodic side,
Synchronous Long Distance Remote the links to the synchronous side are removed and causes a system
Copy. outage.

79964 System outage due to specific This issue is observed while executing the Reference Test which
actions on a heavily loaded system. generates a high workload. The system runs a large number of
snapshot creation/deletion, tune and other activities at the same time.
When this issue is encountered, it causes the whole cluster to go down
resulting in a system outage. This happens when the following three
events occur simultaneously:
• A node gives error message and goes down.
• During node-up (NUP) lockstep another node is down due to
lockstep time out.
• The lockstep runs quite long due to large number of snapshot
removals happening in the system and might not complete before
the time out period.

80428 A VV in an AO configuration might A VV which is split between tiers by Adaptive Optimization might
occasionally display incorrect RAID show the wrong RAID type and device type (SSD, FC, NL) information.
type and device type information. This is a display issue and does not affect the primary tier CPG from
which new VV growth is taken. This might also occur if the setcpg
command is used to change the primary CPG of a VV in an AO
config.

87003 In the dismissrcopyvv When parsing the dismissrcopyvv command options, it is assumed
command, options after -pat are that the -pat option would be immediately before the list of patterns
ignored. at the end. This does not match the syntax and any options after -pat
are ignored.

89126 A limitation in the drive cage A limitation in the drive cage firmware causes a cage to be
firmware causes a cage to be unresponsive to SCSI commands from the nodes.
unresponsive to SCSI commands To avoid this, power cycle the offending cage or use the cage's serial
from the nodes. consoles to reboot each of the IO modules.

24 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

92692 When an FC adapter is replaced The TOC information for an iSCSI port might be incorrect if an FC
with a CNA adapter, an iSCSI port adapter is replaced with a CNA adapter. When the adapter is
might enter in config_wait state replaced, the iSCSI port might intermittently come up in config_wait
intermittently. state following node reboot or node error. Resetting the port clears
the config_wait state. To resolve the inconsistency in the TOC, switch
the port to FCoE mode and then back to iSCSI mode.

92831 An issue in rm_config_group_dr sets An issue in rm_config_group_dr sets the target busy bit, but does not
the target busy bit, but does not clear the target busy bit after completing the restore command
clear the target busy bit after when the restore command is issued from the secondary array with
completing the restore command target specified.
when the restore command is issued Workaround: To work around this issue, the restore command must
from the secondary array with be issued from the primary array instead of the secondary array.
target specified.

101049 Renaming a CPG while tunesys is A tunesys command can generate a large number of tune
running might cause tunes to fail. commands during the analysis phase. If a CPG is subsequently
renamed before the generated tunes are executed, the tunes might
fail. The names of CPGs must not be swapped around while tunesys
is running as this might result in VVs being moved between CPGs
unexpectedly.

101859 Downgrading an HP 3PAR Downgrading an HP 3PAR StoreServ from a 3.1.3 release to an

StoreServ from version 3.1.3 to an earlier version can result in checkhealth warnings such as
earlier release results in checkhealth Filesystems which are over 80% full and free node disk
warnings and free node disk space space service alerts. For version 3.1.3, the space requirements on
service alerts. the local node drive is increased to the point where previously
monitored thresholds consider it as an issue. For the 3.1.3 release,
the monitoring code is modified with new threshold values to support
this increased usage.
If a StoreServ is subsequently downgraded to an earlier release such
as 3.1.2, the 3.1.3 filesystem is moved to an alternate boot path on
the local node drive while the primary path is installed with the target
version. This allows the StoreServ to be reverted to the 3.1.3 release,
if desired. Because this alternate filesystem is visible to the 3.1.2
monitoring software, the checkhealth warnings (Filesystem is over
80% full) and service alerts (Free node disk space) are triggered.
As a workaround, after the StoreServ is downgraded to the earlier
release, perform an online upgrade to the same release. This replaces
the 3.1.3 alternate filesystem with one that is compatible with the
older disk space monitors thus eliminating the warnings and alerts.

102018 The chunklet cleaning display in The chunklet cleaning display in tunesys always displays zero for the
tunesys always displays zero for the number of chunklets cleaned in the last interval. The number of
number of chunklets cleaned in the chunklets remaining is displayed correctly.
last interval.

102474 When the RC links are up and the When the RC links are up and the Remote Copy groups are in
Remote Copy groups are in Primary-Secondary state, if the CLX resource is moved to the secondary
Primary-Secondary state, if the CLX site either manually or because of the host failure in the primary site,
resource is moved to the secondary CLX resource fails to come online on some occasions.
site either manually or because of To work around this issue:
the host failure in the primary site,
CLX resource fails to come online Retry the online operation in the same node by modifying the Microsoft
on some occasions. failover cluster property. CLX executes the 3PAR CLI commands again
for each cluster online operation and after some retries, it might work.
NOTE: The replication roles - primary and secondary – must remain
the same after every retry operation.
To modify the CLX resource properties:
1. In the Microsoft Failover Cluster GUI, Right-click the CLX resource
in the respective role and select Properties.
2. Under Policies tab, change Maximum restarts in the specified
period value to 5.

Known Issues with the OS 25

 Issue ID Item Description

NOTE: You can increase this value if the CLX resource fails with
this value.
3. Click Apply.
4. Click the HP 3PAR StoreServ CLX Setting tab.
5. Click Advanced Settings. Ensure that RESYNCWAIT option is
selected.
6. Click OK.
Now, move the Microsoft failover cluster role containing the CLX
resource to another node in the secondary site. See if the Microsoft
failover cluster role and all the resources in the role are online.
NOTE: You must perform this operation for all the CLX resources
created in the cluster.

103706 When upgrading to HP 3PAR OS When upgrading to HP 3PAR OS 3.1.3, the upgrade process calls
3.1.3, the upgrade process calls admithw automatically as a part of the post upgrade task. The post
admithw automatically as a part upgrade task upgrades the HMRSK2000GBAS07K disk drives to the
of the post upgrade task. The post 3P02 firmware. After the new drive firmware is upgraded, the
upgrade task upgrades the upgraded code calls the checkpd diagnostic. This diagnostics turns
HMRSK2000GBAS07K disk drives off ld allocation and sets the lds in logging mode. Some of these
to the 3P02 firmware. After the new diagnostics fail leaving the disk with ld allocation turned off and the
drive firmware is upgraded, the lds in the logging mode.
upgraded code calls the checkpd To work around this issue, execute following commands:
diagnostic. This diagnostics turns
off ld allocation and sets the lds in setpd log off <pdid>
logging mode. Some of these Wait for the chunklets to finish logging.
diagnostics fail leaving the disk with
setpd ldalloc on <pdid>
ld allocation turned off and the lds
in the logging mode. moverelocpd <pdid>
For example, for pdid 12:
setpd log off 12
Wait for the chunklets to finish logging.
setpd ldalloc on 12
showpd -i -p -devid
HMRSK2000GBAS07K|grep 5000CCA01CBA5CFD
12 0:3:0 normal 5000CCA01CBA5CFD HITACHI
HMRSK2000GBAS07K YGK9H8ZK 3P02,2498 SAS Magnetic
moverelocpd <pdid>

103714 In HP 3PAR OS version 3.1.3 GA, In HP 3PAR OS version 3.1.3 GA, you might see several
you might see several ct_mgmt_get_port_info debug event log messages.
ct_mgmt_get_port_info debug event To avoid too many events and CT calls, download /share/
log messages. escalation/release/scripts/
enable_skip_fabric_ioctls.sh script on StoreServ.
Run ./enable_skip_fabric_ioctls.sh to get usage options.
To check the workaround script installed and to get current mvar
value, run ./enable_skip_fabric_ioctls.sh —verify. You
can run this before or after the install.
To install the script, run ./enable_skip_fabric_ioctls.sh
—install. Before installing the script, user confirmation is requested.
It sets skip_fabric_ioctls mvar value. The script works as a daemon.
It watches change of sysmgr pid/master node and then sets mvar
value again.
If appropriate patch is available and you want to remove the script
from the system, run ./enable_skip_fabric_ioctls.sh
—unistall. HP recommends not to use this command.

26 HP 3PAR OS 3.1.3 Service Notes

Issue ID Item Description

NOTE: When you install the script, it is not persistent across the
upgrades.

103757 Post upgrade checks are not run When the post upgrade checks are not run , verify the health of the
during upgrade. storage system and run the post-upgrade defrag check manually.
Running a Health Check From the SPMAINT Utility
1. To start a health check from the SPMAINT main menu, enter: =4.4
and then press Enter.
2. Enter the number corresponding to the storage system (StoreServ)
you want to run the Health Check on and press Enter.
3. Enter: y to retrieve and transfer the check health data and press
Enter.
4. After the health check completes gathering the data, the SP displays
a list of files to view.
To view the available files, type the corresponding number and
then press Enter to continue.
Select the number corresponding to the data file with the .all
extension and press Enter. After the file is reviewed, press Enter
to continue, and then select option 0 to exit health check.
5. Review and correct any exceptions.
Running a Health Check From the SPOCC
1. Login to SPOCC with the SP IP address. Enter the SP IP address
into a supported browser.
• https://<SP_IP_address>
2. Click the Support tab and then click Health Check. A system health
check is performed. View the report and call HP Support in case
of any issues.
Running the post-upgrade defrag check from SPMAINT:
1. To start a post-upgrade defrag check from the SPMAINT main
menu, enter: =4.7.7 and then press Enter.
2. Enter the number corresponding to the storage system (StoreServ)
you want to run the post-upgrade defrag check on and press Enter.
3. Verify Post check_defrag check ran successfully and
press Enter. To exit SPMAINT, type X and then press Enter.
NOTE: The Post-upgrade Defrag Check option is not available from
SPOCC.

105638 When upgrading to HP 3PAR OS When upgrading to HP 3PAR OS 3.1.3 with ESX hosts connected,
3.1.3 with ESX hosts connected, host connectivity is lost and it is unable to rescan to gain control.
host connectivity is lost and it is To avoid this issue from occurring:
unable to rescan to gain control.
1. For PP groups, to set auto_failover for all primary groups on both
arrays, enter :
setrcopygroup pol auto_failover <group_name>
2. Upgrade to HP 3PAR OS 3.1.3.
3. After upgrade is complete, to remove auto_failover for non-auto
PP primary group on both arrays, enter:
setrcopygroup pol no_auto_failover <group_name>

105717 When an array speed is explicitly When an array speed is explicitly set for the onboard ethernet ports,
set for the onboard ethernet ports, netc can give error message.
netc can give error message. To resolve this issue, change the ports to auto-negotiate.

Known Issues with the OS 27

2 HP 3PAR OS 3.1.3 CLI Service Notes
Installation Notes for the OS CLI
Virus Checking
Virus checking is known to slow down and potentially cause issues with installation of the OS CLI.
Before attempting an install or uninstall of the OS CLI, shut down all running applications and
disable virus-checking software.

Deprecated commands
In the next major release of HP 3PAR CLI, the deprecated commands will be removed from the
CLI.

Compatibility Changes in Next Release

In the next major release of HP 3PAR CLI, old remote CLI clients (CLI client earlier than 3.1.2) will
not be able to connect to the HP 3PAR OS.

Installation Directory
The default location for HP 3PAR CLI 3.1.3 installation is changed. You must manually remove the
previous version of HP 3PAR CLI.
Windows 32-bit system:
Old Installation Location: C:\Program Files\3PAR\inform_cli_<version>
New Installation Location: C:\Program Files\Hewlett-Packard\HP 3PAR CLI
Windows 64-bit system:
Old Installation Location: C:\Program Files (x86)\3PAR\inform_cli_<version>
New Installation Location: C:\Program Files (x86)\Hewlett-Packard\HP 3PAR CLI
UNIX and Linux:
Old Installation Location: /opt/3PAR/inform_cli_<version>
New Installation Location: /opt/hp_3par_cli
The program menu is changed in Microsoft Windows OS:
Old menu: Start→Programs→HP 3PAR→HP 3PAR CLI <version>
New menu: Start→Programs→HP 3PAR CLI→HP 3PAR CLI <version>

What’s New in the CLI

The following host OS are supported:
• Red Hat Enterprise Linux 6 Update 3 (RHEL 6.3)
• Red Hat Enterprise Linux 6 Update 4 (RHEL 6.4)
• IBM AIX 6.1
• IBM AIX 7.1
• Windows Server 2012 R2 Japanese
The maximum number of task IDs is increased.
With the increased number of VVs, VLUNs and LDs; the output of showvv, showvlun, and showld
commands is displayed in chunks. That is, if the total number of objects printed is 8 K or larger
(for showvv, showld, and showvlun), the output is in the form of chunks.

28 HP 3PAR OS 3.1.3 CLI Service Notes

 This means:
• From one chunk to the next, the columns can be wider, if the names or values are wider.
• If the output is sorted, it is sorted within each chunk. This means that the VV zzzz, may appear
at the end of the first chunk but not at the end of the last chunk.
The total lines will remain the same.
This is the same as the command setclienv histstatnum. For more information, see the
command setclienv -h.
An option -sortcol is added to some CLI commands. This option provides better reporting
capabilities. With this option, you can get SR historical data sorted by any data column. For
example, you can get SR historical data for the CPU utilization with srstatcpu and sort the data by
increasing utilization, thus showing when the maximum or minimum CPU utilization occurred.
The following new commands are added in HP 3PAR CLI 3.1.3:

Command Description

createcert Create SSL certificate of HP 3PAR Storage System.

createsralertcrit Create a System Reporter alert criterion.

promotegroupsv Batch promote of virtual copies to their base volumes or specified RW parents.

removesralertcrit Remove a System Reporter alert criterion.

removewsapisession Remove WSAPI user connections.

showcert Show information about SSL certificate of HP 3PAR Storage System.

showencryption Show Data Encryption information.

setsralertcrit Change the properties of a System Reporter alert criterion.

showsralertcrit Show System Reporter alert criteria.

showwsapisession Show the Web Services API server sessions information.

srstatrcopy System reporter performance reports for Remote Copy links.

srstatrcvv System reporter performance reports for Remote Copy volumes.

Changed commands
Command Options added (unless stated otherwise)

addsnmpmgr -snmpuser, -version

canceltask

compactcpg -nomatch

controlport -virt_ports

createaspare -checkonly

createsched -f schedule burst detection

histrcvv

promotesv -online

removetask

setdate -f

setnet Multiple DNS servers

Changed commands 29
 Command Options added (unless stated otherwise)

setqos

setrcopygroup new policy [path_management | no_path_management]

setsched -f and schedule burst detection

setsys ThermalShutdown <value>

NOTE: The default value is on. When this is set to off, thermal shutdown is turned off but
individual drives will continue to be spun down whenever their thermal limits are reached. To
turn the thermal shutdown functionality on, set the value to on.

settask

setvv -clralua

showcert

showcpg -sortcol, -aocfg

showport

showqos

showrcopy

showsched -window

showsralertcrit -major, -minor, -info

showsysmgr -l

showtask

showvvmap -allocmap, -unsharedmap

showvvset -summary

showwsapisession

sraomoves -oneline, -sortcol, -btsecs defaults changed

srcpgspace -sortcol, -btsecs defaults changed

srhistld -sortcol, -btsecs defaults changed

srhistpd -sortcol, -btsecs defaults changed

srhistport -sortcol, -port_type, -btsecs defaults changed

srhistvlun -sortcol, -btsecs defaults changed

srldspace -sortcol, -btsecs defaults changed

srpdspace -sortcol, -btsecs defaults changed

srrgiodensity -cumul, -pct, -withvv, -btsecs defaults changed

srstatcmp -sortcol, -btsecs defaults changed

srstatcpu -sortcol, -btsecs defaults changed

srstatld -sortcol, -btsecs defaults changed

srstatlink -sortcol, -btsecs defaults changed

srstatpd -sortcol, -btsecs defaults changed

srstatport -sortcol, -port_type, -btsecs defaults changed

srstatqos -sortcol, -target, -btsecs defaults changed

30 HP 3PAR OS 3.1.3 CLI Service Notes

 Command Options added (unless stated otherwise)

srstatvlun -sortcol, -btsecs defaults changed

srvvspace -sortcol, -btsecs defaults changed

startao -min_iops

statqos

waittask

Removed and Deprecated Commands and Options

The following commands are removed or deprecated in the OS 3.1.3 release.

Removed Commands and Options

createald No equivalent command.

createaldvv Use the createvv command instead.

createavv Use the createvv command instead.

createld Use the createvv command instead.

createtpvv Use the createvv -tpvv command instead.

growaldvv Use the growvv command instead.

growavv Use the growvv command instead.

growtpvv Use the growvv command instead.

setntp Use the setnet ntp command instead.

showexcounter Options -vvset and -all_others are deprecated

tunealdvv Use the tunevv command instead.

tunetpvv Use the tunevv command instead.

Modifications to the CLI

Issue ID Item Description

47915 A new option, -sortcol, is A new option, -sortcol, is added to showcpg command. This allows
added to showcpg sorting based on any output column.
command.

59655 The -listcols option The -listcols option is used to display the items separated by spaces.
displays comma in between The items are displayed in CSV (Comma Separated Value) format.
items.

62087 Set an expiration time for Expiration times for multiple virtual volumes can be set in one command,
multiple virtual volumes using by specifying a VV name pattern.
a pattern. For example, setvv -exp 20d vv* - This command sets the expiration
time for any vv whose name begins with “vv”.

66173 CLI server supports AES CLI server supports AES ciphers from HP 3PAR OS version 3.1.3 or later.
ciphers from HP 3PAR OS Following AES ciphers are supported:
version 3.1.3 or later. • AES128-SHA
• AES256-SHA
• DHE-RSA-AES128-SHA
• DHE-RSA-AES256-SHA

Removed and Deprecated Commands and Options 31

 Issue ID Item Description

66440 A user confirmation prompt is To verify that the date specified in setdate is correct, the proposed date
provided for setting the date and time is displayed to the user and a confirmation to continue is
at the CLI. requested. To skip the confirmation prompt, the -f option can be used.

75452 Batch based promotes for New CLI command promotegroupsv is added.
VVs.

84204 CLI client now supports AIX New CLI client support on AIX 6.1 and AIX 7.1 is added. Disk Space
6.1 and AIX 7.1 requirements are as follows:
Installer: 105 MB
Temp space: 290 MB
Installed space: 90 MB

84211 New Retryable Exit Status 1. To enable retryable exit status, the CLI user must do one of the following:
(code 10) • Set TPDCLIENHERROR
• Use -enherror CLI option
2. Exit status other than 1
Some customer scripts (internal and external) might be using a
hard-coded value of 1 (if error equals to one) to check for an error. If
another non-zero value is returned for an error, the customer script
might fail in that case. If a customer script is currently using a non-zero
value to check error, then the customer is not affected by this change.

86167 Earlier VV Sets could be only Earlier VV Sets could be only displayed with their current membership,
displayed with their current making historical SR data potentially inaccurate if accessed by set. This
membership, making limitation is resolved. Furthermore, VVSET_NAME might be used as a valid
historical SR data potentially column for use with the groupby option to the srvvspace command.
inaccurate if accessed by set.

86168 Expanded set capability. Earlier VV or host sets could be only displayed with their current
membership, making historical SR data potentially inaccurate if accessed
by set. This limitation is resolved. Furthermore, VVSET_NAME and
HOSTSET_NAME might be used as valid columns for use with the groupby
option.

87135 Enhancements to the The -oneline option is added to sraomoves command. This option
sraomoves command. prints the output for each aocfg in one line with totals.

87138 Enhancements to the The srstatport and srhistport CLI commands are enhanced with
srstatport and the ability to select specific port types and specific set of ports to consider.
srhistport commands. A new port_type option is added to select specific port types and port
selection pattern specifiers are added.

87160 Resolved an issue where When checkupgrade cannot read connections, it displays following
checkupgrade cannot read error:
connections. can't read "connections(123456789ABCDEF1)": no such
element in array.
The checkupgrade script is updated to resolve this issue.

87894 A new option, -aocfg, is A new -aocfg <aocfg_name> option is added to the showcpg
added to showcpg command. This option allows users to only include CPGs that are part of
command. the aocfg <aocfg_name>.

89855 New options, -cumul and New options, -cumul and -pct, are added to srrgiodensity
-pct, are added to command. These options display data in cumulative format and as a
srrgiodensity command. percentage respectively.

91044 If the -withvv option is If the -withvv option is specified in the srrgiodensitycommand, the
specified in the VV information is included in the output.
srrgiodensity command,
the VV information is included
in the output.

32 HP 3PAR OS 3.1.3 CLI Service Notes

Issue ID Item Description

92641 A new option, -min_iops A new option, -min_iops <min_iops>, is added to startao
<min_iops>, is added to command. This option specifies the minimum LD IOPS for the AOCFG
startao command. below which no region moves are performed. The default value for
min_iops is 50.
This addresses the scenario where an application is down (planned or
unplanned) during the measurement interval for startao causing
previously busy regions to be idle during the measurement interval. All the
previously busy regions must not be moved to slower tiers because this
will cause performance for the application to be poor when the application
is restarted.

94518 Ability to sort by column for Support for the -sortcol option is added to all sr* commands except
most sr* commands is added. srrgiodensity.

96192 The srrgiodensity -cpg The srrgiodensity -cpg command is enhanced so that multiple CPG
command works with multiple names and patterns are allowed and multiple CPGs can be analyzed in
CPGs. one command.

96523 The command removevv The command removevv -expired sets the exit status if there are any
-expired sets the exit status errors. This also affects the scheduled task remove_expired_vvs.
if there are any errors.

97247 Full cachesvr refresh on Restart of sysmgr preforms a full cachesvr refresh to synchronize all objects.
sysmgr restart. This eliminates possible Entry xxx vv id nnnn invalid events
observed when the getstatcmp -v command is issued after sysmgr
restart.

100335 SR command output slow. There are instances when SR commands are slow in retrieving and
displaying the historical SR data. The lag in obtaining the historical SR
data is reduced by limiting the default begin time of the SR command
(option –btsecs ). The –btsecs default value depends on the begin
time provided and sample category option (-hires, -hourly, -daily) specified.
If begin time is not provided then the time at which the report begins
depends on the sample category option (-hires, -hourly, -daily) specified.
• For hires, the default begin time is 12 hours ago (-btsecs -12h).
• For hourly, the default begin time is 7 days ago (-btsecs -7d).
• For daily, the default begin time is 90 days ago (-btsecs -90d).
If begin time and sample category are not specified then the time at which
the report begins is 12 hours ago and the default sample category is hires.

Modifications to the CLI 33

3 HP 3PAR CIM API Service Notes
What's new with HP 3PAR CIM API
• SMI-S 1.5 certified.
• Provider response will always have HTTP chunking enabled. Previously a provider response
will be HTTP-chunked only if the client specifies “chunked” or “trailers” in the HTTP transfer
encoding header field of the request.
• Only HTTP 1.1 or later client is supported. Request from HTTP 1.0 client will be rejected.
• Replication Services
◦ Added support for the following extrinsic methods in ReplicationService class:
– GetPeerSystems
– CreateListReplica
– CreateGroupReplicaFromElements
– GetReplicationRelationshipInstances

◦ Added ConsistentPointInTime property to TPD_RemoteReplicationGroup and

TPD_ReplicationGroup.
◦ Added TPD_RemoteReplicationCollection and its association classes
TPD_MemberOfRemoteReplicationCollection, TPD_ReplicationAffectsRemoteCollection,
and TPD_HostedRemoteReplicationCollection.
• Disk Drive Lite
◦ Added support for new properties LocationIndicator, Encryption, FormFactor in
TPD_DiskDrive class.
◦ Added support for new property ExtentDiscriminator in TPD_StorageVolume and
TPD_DiskStorageExtent classes.
◦ Added TPD_AssociatedPrimordialDisks association between DiskStorageExtents and the
Primordial StoragePool.

34 HP 3PAR CIM API Service Notes

 • Masking and Mapping
◦ Added AssociatedPrivilege association between StorageHardwareID and SPC.
• FC Initiator Port (including FCoE)
◦ Added support for TPD_FCPort.PortDiscriminator property.
• iSCSI Target Port
◦ Updated TPD_iSCSICapabilities.SupportedFeatures property to set iSCSISession capability.
• Array Profile
◦ Added new class TPD_ImplmementationCapabilities with SupportedCapacityOptimizations
property that indicates ThinProvisioning.
• New ClientTypes have been added to StorageClientSettingData.

Persona ClientTypes OtherClientTypeDescriptions

13 HP-UX (4) HP-UX (11i v3)

15 Microsoft Windows (15) Generic Microsoft Windows

Microsoft Windows Server Windows 2008/2008R2/2012
2008(20)

Interface changes
• The server certificate will change if you are upgrading to HP 3PAR OS 3.1.3 from HP 3PAR
3.1.2 MU2 or earlier. Ensure that the client application can handle this change if it does not
ignore the server certificate.

Removed and Deprecated Commands and Options

• Support for HTTP 1.0 client is removed. Only HTTP 1.1 or later is supported.
• ReplicationService.TPD_CreateConsistentReplicaList method is deprecated. Use CreateListReplica
instead.

Modifications to the HP 3PAR CIM API

Issue Item Description
ID

86867 Inaccurate EthernetPort OperationalStatus EthernetPort OperationalStatus of an FCoE port was inaccurate. This
for an FCoE port. is resolved.

89041 Populate EnabledState property of EnabledState property of TPD_StorageSystem and TPD_FCPort is

TPD_StorageSystem and TPD_FCPort. populated.

90446 Add DeviceTypeConnected property to Added DeviceTypeConnected property to TPD_EthernetPort class,

TPD_EthernetPort class. similar to the one in TPD_FCPort class.

98976 CIM_AuthorizedTarget association from An issue where CIM_AuthorizedTarget association from

CIM_AuthorizedPrivilege occasionally CIM_AuthorizedPrivilege occasionally results in a wrong SPC. This
resulted in wrong SPC. is resolved.

99310 Extra line feed character sometimes Sometimes there could be an extra line feed character present at the
present at the end of an exception end of an exception message, which could create confusion on client
message. display. This is resolved.

Interface changes 35
Known Issues of the HP 3PAR OS CIM API
Issue ID Item Description

100128 Error code mis-match for HidePaths Some HidePaths failures, for example masking a non-existent
failures. volume, can result in an inaccurate error code and error message
in the response from the provider.

100831 Error messages from provider are Error messages from the provider can be truncated if they are
truncated. more than 85 characters long.

36 HP 3PAR CIM API Service Notes

4 HP 3PAR OS 3.1.3 Web Services API Service Notes
What's New with the HP 3PAR Web Services API Software
• Support for Web Services API with HP 3PAR Operating System 3.1.3
HP 3PAR OS 3.1.3 WS API adds the following operations:
• Introduction of http chunking to support large number of Virtual Volumes and VLUNs
• Support for far greater number of concurrent API sessions
• Support for Virtual Volume Sets and Host Sets (creation, deletion, modification, object addition,
and removal)
• Support for Virtual Copies of Virtual Volume Sets
• Support for Physical Copy of single Virtual Volumes and Virtual Volume Sets
• Support for extending size of existing Virtual Volumes (This is equivalent to the growvv CLI
command)
• Support for Priority Optimization (QoS) rules on Virtual Volumes Sets
• Support for listing switch port WWNs as well as hosts WWN and iSCSI names for a given
storage array host port. (This functionality is equivalent to the showportdev command)

Known Issues
Issue ID Item Description

87441 Domain user is unable to perform certain operations Domain users with access to multiple domains must
outside default domain. specify a domain when creating hosts, CPGs, or
host/volume sets. Otherwise, the objects will be
created in their default domain (as defined using the
CLI).
If the domain users does not have “all” domain
access, they can not create/modify/remove volumes
in any domain other than the default domain.

91250 The following error might appear: When at least one user is already connected to the
maximum number of server connections target array via the WS-API server and a new user
has been reached requests a session key, under certain circumstances
. the WS-API server might display an error maximum
number of server connections has been
reached even though the theoretical number of
sessions is not reached yet.
The workaround is to remove all the sessions
associated with a currently connected WSAPI user
and make room for the requested new session key.
To remove all the sessions associated with a WSAPI
user, use the CLI command: removewsapisession
-f -pat * <username> *

What's New with the HP 3PAR Web Services API Software 37

5 HP 3PAR OS 3.1.3 MU1 Service Notes
Upgrade Considerations
Direct upgrades from HP 3PAR OS 3.1.1 to HP 3PAR OS 3.1.3.230 are not supported with the
initial release of HP 3PAR OS 3.1.3.
Customers running 3.1.1 and wishing to upgrade to 3.1.3 will need to upgrade to the latest 3.1.2
MU prior to upgrading to 3.1.3.

WARNING! If you are upgrading from HP 3PAR OS 3.1.3 GA to HP 3PAR OS 3.1.3 MU1, you
MUST install HP 3PAR OS 3.1.3 GA Patch 02 before proceeding with the upgrade to MU1.

NOTE: Customers running HP 3PAR OS 3.1.1 and wishing to upgrade to HP 3PAR OS 3.1.3
must upgrade to the latest 3.1.2 Maintenance Update (MU) before upgrading to 3.1.3. For
customers running HP 3PAR OS 3.1.1 GA, the upgrade path is to 3.1.1 MU3 to 3.1.2 MU5 to
3.1.3 with appropriate patches installed at each stop. Direct upgrade from HP 3PAR OS 3.1.1
GA to HP 3PAR OS 3.1.2 MUx is not supported.

Supported Platforms
The HP 3PAR OS 3.1.3 Configuration Matrix contains information about supported hardware and
software platforms. To obtain a copy of this documentation, see the Single Point of Connectivity
Knowledge for HP Storage Products (SPOCK) website at: http://www.hp.com/storage/spock.

OS Components
Component Version

OS 3.1.3.230

CLI Client 3.1.3.230

SNMP Agent 1.7.0

Drive Cage Firmware:

DC3 Firmware 08

J/KBOD Firmware 4.44

L/MBOD Firmware 2.64

EBOD Firmware 3211

NEMOE Firmware 4.23

HBA Firmware:

QLogic 2G FC (QLFC) 03.03.22

QLogic 8G FC (QLFCX) 04.05.01

QLogic 10G CNA (P3+) 04.11.237

QLogic 1G iSCSI (QLIS) 03.00.01.77

LSI 2G FC (929) 02.00.22

LSIX 2G FC (929X) 01.02.27

LSI SAS 6G (9205) 17.11.00

Emulex 2-port 4G (Helios) 02.82.x10

38 HP 3PAR OS 3.1.3 MU1 Service Notes

 Component Version

3PAR 4-port 4G FC (Arnold) 200A8

Emulex 4-port 8G FC (Saturn) 02.01.x14

Drive Firmware

Hitachi FC DJ (DC2) C1C1

Hitachi FC EJ (DC2) C0C0

Hitachi FC 15K Viper-C (DC4,3) 300G 3P03 VCX3

Hitachi FC 15K Viper-C (DC4,3) 600G 3P03 VCX3

Hitachi Jupiter-K 7.2K (DC3) 2T A3GG

Hitachi Jupiter-K 7.2K (DC4) 2T A3GG

Hitachi SSD Ralston Peak (DC4,3) 100G 3P05

Hitachi SSD Ralston Peak (DC4,3) 200G 3P05

Seagate FC 10K7 XR36

Seagate Timberland FC 15K (146/300) XR55

Seagate Hurricane FC 15K (146/300/450) XRHK

Seagate FC 10K (DC2,3) 400G XRC1

Seagate FC 10K (DC4) 400G XPC4

Seagate Eagle FC 15K (DC3,4) 300G 3P00

Seagate Eagle FC 15K (DC3,4) 600G 3P00

Seagate FATA (DC2) 500G 0002

Seagate FATA (DC3) 500G XT02

Seagate SATA (DC2) 750G .AF1, 1609

Seagate SATA (DC3) 750G .AF1, 1610

Seagate SATA (DC4) 750G .AF1, 1612

Seagate Muskie (DC3) 2T XQ31

Seagate Muskie (DC4) 2T XQ31

Seagate Moose (DC2,4) 1T XR38, 1609

Seagate Moose (DC3) 1T XR38, 1610

STEC SSD Mach8-IOPS (DC3) 2851, 1610

STEC SSD Mach8-IOPS (DC4) 2851, 1612

What’s New in the OS

HP 3PAR Online Import for EMC Storage
• 3PAR Online Import enhancements includes adding online data migration support from source
legacy EMC VNX (first generation) family of storage systems and EMC CLARiiON CX4 family
of arrays to HP3PAR StoreServ Storage systems
• Orchestration is available using a simple, scriptable command interface tool called HP 3PAR
Online Import Utility for EMC Storage, available as a free download utility from HP Software
Depot

What’s New in the OS 39

 • Allows for online data migration from EMC Storage systems to HP 3PAR StoreServ Storage
systems with minimal disruption to hosts
• Works with existing Online Import licenses that are bundled with 3PAR OS Suite that ships
with every new HP 3PAR StoreServ 7000, HP 3PAR StoreServ 10000 and All-flash-array, HP
3PAR StoreServ 7450 Storage systems

Changeable UDID Support for OpenVMS

New option, –udid for the setvv command that may be used to specify a user defined UDID
for volumes that will be exported to OpenVMS hosts.

Support for 1.9TB cMLC

This release of HP 3PAR OS 3.1.3 MU1 now supports the 1.9TB cMLC drive.

Drive Model Number

1.9TB cMLC DOPE1920S5xnNMRI

Retina Scan
The retina scan provides a new class of user to enable Retina Network Security Scanner and
Nessus Vulnerability Scanner to perform a credential, or local, scan of the HP 3PAR OS Linux file
system. Unless a user specifically wants to run a vulnerability scan, they will not be affected at all
by this change.

SSD Wear Level Indicator

SSD Model 3PAR HP part # Capacity(GB)

DOPE1920S5xnNMRI 762770-003 1920

SSD drives have a limited write-life. This means that you can only write to SSD drives a set number
of times before they wear out. The writes for SSD drive DOPE1920S5xnNMRI is allotted one DWPD
(Drive Writes Per Day) over five years, allowing a total of 1,825 writes. A PE cycle (Program Erase)
is when a drive has completed a write on the entire drive. For example, a 1TB SSD drive will have
to have 1TB of data written to it before a single PE cycle is consumed. The factory tests all drives
prior to shipment which consumes some of the write cycles. The counter should drop from 100%
to 99% once 1% of the life has been used. The current algorithm drops 1% on the first PE cycle. This
will be corrected in the next release of the drive firmware.

Modifications to the OS
The following items are addressed in this release:

Issue ID Item Description

99049 A new privilege level is introduced. A new privilege level, Audit, is introduced to the
createuser CLI command. This level enables users
to access a secure read-only version of the HP 3PAR
OS file system for security scan purposes.

99097 Data inconsistency. A code change prevents premature exception

relocation that could lead to data inconsistency.

100128 Error code mismatching when calling HidePaths for When SPM is doing a HidePaths on a non-existent
vLUN. or non-exposed VV from an SPC, the resulting error
message is inaccurate due to a mismatch error code.
This is resolved.

40 HP 3PAR OS 3.1.3 MU1 Service Notes

Issue ID Item Description

100611/ Reduce the frequency of Quorum Witness In some environments customers might observe a
103891 unreachable alerts. significant number of Quorum Witness unreachable
alerts due to communication failures between HP
3PAR OS and the Quorum Witness Virtual Machine.
Many of these alerts are caused by transient
conditions on the network such as dropped packets,
timeouts due to congestion, and so on. HP 3PAR OS
performs a number of retries before raising the alert.

100472 Clear region move used space during conversions. Online VV conversion transfer LDs from one VV to a
system VV. This makes the region mover maps
pointing to LDVs the user space of the original VV.
In this process, one of the region mover values is not
cleared. This is resolved.

100880 Tunesys tuneld phase can exit unexpectedly. An issue where the tuneld phase of tunesys can exit
unexpectedly. This might happen when AO is moving
a region in an LD and tunesys runs tuneld on the
LD or compactcpg on the related CPG. This is
resolved.

101374 Failure in parsing legacy InstanceID of a HP_3PAR was used as new vendor prefix in SMI-S
TPD_DynamicStoragePool. since OS 3.1.2. The parser function fails to extract
values if the old prefix is used in the CIM request.
Without proper checking, incorrect CPGs are
returned in the first element of query. This is resolved
by adding validations to handle the case.

101447 CPG RAID type is not reported if it is 0. The reply from get CPG operation /api/v1/cpgs
through Web Services API do not contain RAIDType
member if CPG is RAID 1. This is resolved.

102367 QLE8242 CNA firmware may cause Cisco switch QLE8242 CNA firmware could generate a large
ports to shut down. number of pause frames causing Cisco switch ports
to shut down. This is resolved by the new QLE8242
firmware.

102375 The removesnmpmgr command may not delete If the version setting of SNMP manager gets
SNMP manager. changed, the entry is not deleted with
removesnmpmgr command. This is resolved.

102397 LUNs will not failover or failback without manual Enhanced persistent ports feature to allow failover
intervention. of 'matched set' VLUNs. Previously, only 'host sees'
VLUNs were allowed to failover. This new capability
can be enabled/disabled using one of these CLI
commands:
• setsys FailoverMatchedSet yes
• setsys FailoverMatchedSet no

102973 When snapshots are removed at the same time it When a lot of snapshots are removed at the same
may result in a lot of buffer bmap pages being time it results in a lot of buffer bmap pages being
created. created which are used to modify the l2 Bmaps. This
might cause a node reboot which resets the count of
the number of buffer bmaps in use. This is resolved.

103288 Long resync time for large remote copy volumes if Large remote copy volume resync may take a
any failed IO exist. considerable amount of time if any failed IO exist
since the code will not skip empty areas. This is
resolved.

103491 The on-node System Reporter requires a license for System Reporter does not require a license for the
all commands. srpdspace and srrgiodensity commands, but
on-node System Reporter requires a license for all
commands. This is now changed and no license is
required for on-node System Reporter.

Modifications to the OS 41
 Issue ID Item Description

103504 System now allows greater control when critical When more than half of the disks are missing, the
amounts of disks are missing. system will treat it as a power failure condition and
perform a powerfail save after 3 minutes. Previously,
most commands could be blocked during this period.
The system has been enhanced to permit more to be
done during this time, allowing for the possible
prevention of this powerfail save.

103714 Too many event log messages. In OS 3.1.3 GA you may see too many
ct_mgmt_get_port_info debug event log messages.
This is resolved.

103715 toctool -r was not working after a checkpoint. After a checkpoint due to low quorum or the log
space being near full, toctool -r would not work until
the next log write. This is resolved.

103733 The SNMP Agent stops working with SNMPv3. SNMPAgent was broken due to passing incorrect
argument of data buffer. Using input instead output
buffer causes the failure of AES encoding and
decoding. This is resolved.

104100 MCU version check added to checkhealth node A new check was added to thecheckhealth node
command. command to report when the MCU (NEMOE) code
version is not the same for all nodes.

104216 A mutex lock is not acquired and it can cause a A condition exists in the SCSI driver where a mutex
node error. lock is not acquired and it can cause a node error.
This is resolved.

104950 Additional warning message when choosing TOC. When using the setsysmgr command to choose a
TOC generation, an extra warning is given if
choosing a clearly incorrect choice. Please use
caution when using setsysmgr tocgen command.

104955 The admithw scheds command must be used Upgrades to OS 3.1.3 MU1 now complete correctly
after an upgrade to HP 3PAR OS 3.1.3. without manual use of admithw scheds

105184 Host disruptions during peer motion import of large During peer motion import of large volumes (2TB to
volumes. 16TB) host IOs might be blocked for several minutes
(1 to 10 minutes). This can lead to host disruptions
such as host IO failures and host crashes. This is
resolved.

105247 CVE-2014-0160 (Heartbleed) vulnerability may The Heartbleed vulnerability can no longer be
allow unauthorized disclosure of system information. exploited to access system information. No controller
node restart will occur but the Management Console,
Service Processor, and CLI connections may be
disconnected.

105592 System may have difficulty recovering from If all drive cages lose power but the nodes do not,
powerfail save due to powered off disks. the system might encounter issues recovering from
the resulting powerfail save. This is resolved.

105638 Upgrade problems if "auto_failover" not set for Steps to take to avoid the similar issue while
existing Peer Persistence group, for ESX. upgrading to HP OS 3.1.3 with ESX hosts connected.
1. For Peer Persistence groups, set auto_failover for
all primary groups on both arrays by issuing this
command: setrcopygroup pol
auto_failover <group_name>
2. Upgrade to 3.1.3.
3. After upgrade is done, remove auto_failover for
non-auto Peer Persistence primary group on both
arrays by issuing this command:
setrcopygroup pol no_auto_failover
<group_name>

42 HP 3PAR OS 3.1.3 MU1 Service Notes

 Issue ID Item Description

105717 netc and rcip configuration error. Onboard ethernet ports function correctly when an
array speed is set.

105992 Tunesys tuneld phase does not detect LDs to tune. An issue where the tuneld phase of tunesys does not
detect LDs to tune. This is resolved.

106428 Async Remote Copy panic. Certain conditions cause Async Remote Copy to
panic. This is resolved.

107047 Reduced mutex contention in remote copy to fix A list data structure was kept internally and the
RCFC sequential write performance issue. system does a periodic check-up on this list with
mutex held. Changes in 3.1.3 GA introduced longer
check-up times, causing severe mutex contention
which caused the performance issue. New changes
in 3.1.3 MU1 were made to reduce contention and
increase performance.

107446 Degraded RCFC initial sync performance. Remote Copy over Fibre Channel Initial sync
performance may be reported as being degraded
as a result of upgrade to OS 3.1.3 GA. In some
customer environments increased latency of
synchronous replication over Fibre Channel may also
be reported.

Known Issues with the OS

Issue ID Item Description

106539 HP-UX: executing cli -v always ends in: required This is a HP-UX bug if any of these kernel patches
package Echo 1.1 not found. are installed: PHKL_41728, PHKL_42533,
PHKL_42716, PHKL_43684, PHKL_43773 or
PHKL_43852. This causes shl_load(3) and dlopen(3)
to fail.

107771 OS 3.1.3 MU1 does not complete successfully. Upgrading from OS 3.1.3 GA to 3.1.3 MU1 will
not complete. The service processor will display that
the upgrade succeeded but it will show that 3.1.3
GA was newly upgraded version. The 3.1.3 GA
Patch 02 must be installed before a true successful
upgrade to MU1 can occur.

107844 Advanced Upgrade falsely prompted. If the PreUpdate Check procedure fails, a prompt to
continue the Advanced Upgrade appears. Do not
continue with the upgrade until the PreUpdate Check
completes successfully.

IMPORTANT: As of the HP 3PAR OS 3.1.3 MU1 release, Service Notes documentation has been
deprecated. For comprehensive release information, see the HP 3PAR OS 3.1.3 Release Notes

Known Issues with the OS 43

6 HP 3PAR OS 3.1.3 MU2 Service Notes
IMPORTANT:
As of the HP 3PAR OS 3.1.3 MU2 release, Service Notes documentation has been deprecated.
For comprehensive HP 3PAR OS release information, see the HP 3PAR OS Release Notes.

44 HP 3PAR OS 3.1.3 MU2 Service Notes

7 Support and Other Resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Specify the type of support you are requesting:

HP 3PAR storage system Support request

HP 3PAR StoreServ 7200, 7400, and 7450 Storage StoreServ 7000 Storage
systems

HP 3PAR StoreServ 10000 Storage systems 3PAR or 3PAR Storage

HP 3PAR T-Class storage systems
HP 3PAR F-Class storage systems

HP 3PAR documentation
For information about: See:

Supported hardware and software platforms The Single Point of Connectivity Knowledge for HP
Storage Products (SPOCK) website:
SPOCK (http://www.hp.com/storage/spock)

Locating HP 3PAR documents The HP Storage Information Library:

Storage Information Library
(http://www.hp.com/go/storage/docs/)
By default, HP 3PAR Storage is selected under Products
and Solutions.

Customer Self Repair procedures (media) The HP Customer Self Repair Services Media Library:
Customer Self Repair Services Media Library
(http://h20464.www2.hp.com/index.html)
Under Product category, select Storage. Under Product
family, select 3PAR Storage Systems for HP 3PAR
E-Class, F-Class, S-Class, and T-Class Storage Systems,
or 3PAR StoreServ Storage for HP 3PAR StoreServ
10000 and 7000 Storage Systems.

HP 3PAR storage system software

Storage concepts and terminology HP 3PAR StoreServ Storage Concepts Guide

Using the HP 3PAR Management Console (GUI) to configure HP 3PAR Management Console User's Guide
and administer HP 3PAR storage systems

Contacting HP 45
 For information about: See:

Using the HP 3PAR CLI to configure and administer storage HP 3PAR Command Line Interface Administrator’s
systems Manual

CLI commands HP 3PAR Command Line Interface Reference

Analyzing system performance HP 3PAR System Reporter Software User's Guide

Installing and maintaining the Host Explorer agent in order HP 3PAR Host Explorer User’s Guide
to manage host configuration and connectivity information

Creating applications compliant with the Common Information HP 3PAR CIM API Programming Reference
Model (CIM) to manage HP 3PAR storage systems

Migrating data from one HP 3PAR storage system to another HP 3PAR-to-3PAR Storage Peer Motion Guide

Configuring the Secure Service Custodian server in order to HP 3PAR Secure Service Custodian Configuration Utility
monitor and control HP 3PAR storage systems Reference

Using the CLI to configure and manage HP 3PAR Remote HP 3PAR Remote Copy Software User’s Guide
Copy

Updating HP 3PAR operating systems HP 3PAR Upgrade Pre-Planning Guide

Identifying storage system components, troubleshooting HP 3PAR F-Class, T-Class, and StoreServ 10000 Storage
information, and detailed alert information Troubleshooting Guide

Installing, configuring, and maintaining the HP 3PAR Policy HP 3PAR Policy Server Installation and Setup Guide
Server HP 3PAR Policy Server Administration Guide

46 Support and Other Resources

For information about: See:

Planning for HP 3PAR storage system setup

Hardware specifications, installation considerations, power requirements, networking options, and cabling information
for HP 3PAR storage systems

HP 3PAR 7200, 7400, and 7450 storage systems HP 3PAR StoreServ 7000 Storage Site Planning Manual
HP 3PAR StoreServ 7450 Storage Site Planning Manual

HP 3PAR 10000 storage systems HP 3PAR StoreServ 10000 Storage Physical Planning
Manual
HP 3PAR StoreServ 10000 Storage Third-Party Rack
Physical Planning Manual

Installing and maintaining HP 3PAR 7200, 7400, and 7450 storage systems

Installing 7200, 7400, and 7450 storage systems and HP 3PAR StoreServ 7000 Storage Installation Guide
initializing the Service Processor HP 3PAR StoreServ 7450 Storage Installation Guide
HP 3PAR StoreServ 7000 Storage SmartStart Software
User’s Guide

Maintaining, servicing, and upgrading 7200, 7400, and HP 3PAR StoreServ 7000 Storage Service Guide
7450 storage systems HP 3PAR StoreServ 7450 Storage Service Guide

Troubleshooting 7200, 7400, and 7450 storage systems HP 3PAR StoreServ 7000 Storage Troubleshooting Guide
HP 3PAR StoreServ 7450 Storage Troubleshooting Guide

Maintaining the Service Processor HP 3PAR Service Processor Software User Guide
HP 3PAR Service Processor Onsite Customer Care
(SPOCC) User's Guide

HP 3PAR host application solutions

Backing up Oracle databases and using backups for disaster HP 3PAR Recovery Manager Software for Oracle User's
recovery Guide

Backing up Exchange databases and using backups for HP 3PAR Recovery Manager Software for Microsoft
disaster recovery Exchange 2007 and 2010 User's Guide

Backing up SQL databases and using backups for disaster HP 3PAR Recovery Manager Software for Microsoft SQL
recovery Server User’s Guide

Backing up VMware databases and using backups for HP 3PAR Management Plug-in and Recovery Manager
disaster recovery Software for VMware vSphere User's Guide

Installing and using the HP 3PAR VSS (Volume Shadow Copy HP 3PAR VSS Provider Software for Microsoft Windows
Service) Provider software for Microsoft Windows User's Guide

Best practices for setting up the Storage Replication Adapter HP 3PAR Storage Replication Adapter for VMware
for VMware vCenter vCenter Site Recovery Manager Implementation Guide

Troubleshooting the Storage Replication Adapter for VMware HP 3PAR Storage Replication Adapter for VMware
vCenter Site Recovery Manager vCenter Site Recovery Manager Troubleshooting Guide

Installing and using vSphere Storage APIs for Array HP 3PAR VAAI Plug-in Software for VMware vSphere
Integration (VAAI) plug-in software for VMware vSphere User's Guide

HP 3PAR documentation 47
Typographic conventions
Table 8 Document conventions
Convention Element

Bold text • Keys that you press

• Text you typed into a GUI element, such as a text box
• GUI elements that you click or select, such as menu items, buttons,
and so on

Monospace text • File and directory names

• System output
• Code
• Commands, their arguments, and argument values

<Monospace text in angle brackets> • Code variables

• Command variables

Bold monospace text • Commands you enter into a command line interface
• System output emphasized for scannability

WARNING! Indicates that failure to follow directions could result in bodily harm or death, or in
irreversible damage to data or to the operating system.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

NOTE: Provides additional information.

Required
Indicates that a procedure must be followed as directed in order to achieve a functional and
supported implementation based on testing at HP.

HP 3PAR branding information

• The server previously referred to as the "InServ" is now referred to as the "HP 3PAR StoreServ
Storage system."
• The operating system previously referred to as the "InForm OS" is now referred to as the "HP
3PAR OS."
• The user interface previously referred to as the "InForm Management Console (IMC)" is now
referred to as the "HP 3PAR Management Console."
• All products previously referred to as “3PAR” products are now referred to as "HP 3PAR"
products.

48 Support and Other Resources