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1) A process that makes chocolate candy bars has an output
that is normally distributed with a mean of 6 oz.. and a
standard deviation of .01 oz.. A job is to be run that requires
IQC AND SQC 200 candy bars.
QUESTIONS a) Determine three sigma control limits for an x-bar chart
assuming a sample size of 10.
b) If specifications are 5.98 to 6.02, what run size should be
Prepared by:
PROF. RENE D. ESTEMBER
used for this job so that the expected number of good candy
March 25, 2019
bars is 200, assuming the process is in control?
2) Four samples of three observations each have been taken, with 3) A town's department of public works is concerned about
actual measurements (in centimeters) shown below. Construct adverse public reaction to a sewer project that is currently in
three sigma mean and range charts, and determine if corrective progress. Because of this, the Commissioner of Public Works has
action is needed. authorized a weekly survey to be conducted of town residents.
Each week, a sample of 100 residents is questioned on their
feelings towards the project. The results to date are shown below.
Analyze this data using an appropriate control chart with a 5%
risk of Type I error. Is the community sentiment stable?
5) The specifications for a manifold gasket that installs between
4) A manager wants to build control limits for a process. The target two engine parts calls for a thickness of 2.500 mm ± .020 mm. The
value for the mean of the process is 10 units, and the standard standard deviation of the process is estimated to be 0.004 mm.
deviation of the process is 6. If samples of size 9 are to be taken, (a) What are the upper and lower specification limits for this
the UCL and LCL will be product? The process is currently operating at a mean thickness
A) -8 and 28 of 2.50 mm.
B) 16 and 4 (b) What is the Cp for this process?
C) 12 and 8 (c) The purchaser of these parts requires a capability index of 1.50.
D) 4 and 16 Is this process capable? Is this process good enough for the
E) 8 and 12 supplier?
(d) If the process mean were to drift from its setting of 2.500 mm to
Answer: B a new mean of 2.497, would the process still be good enough
for the supplier's needs?
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6) A bank's manager has videotaped 20 different teller transactions 7) A consultant has been brought in to a manufacturing plant to
to observe the number of mistakes being made. Ten transactions help apply six sigma principles. Her first task is to work on the
had no mistakes, five had one mistake and five had two mistakes. production of rubber balls. The upper and lower spec limits are 21
Compute proper control limits at the 90% confidence level. and 19 cm respectively. The consultant takes ten samples of size
five and computes the sample standard deviation to be .7 cm and
the sample mean to be 19.89 cm. Compute Cp and Cpk for the
process. Give the consultant advice on what to do with the process
based on your findings.
8) A retail store manager is trying to improve and control the rate 9) A manufacturer purchases large quantities of metal brackets
at which cashiers sign customers up from several suppliers. The brackets are shipped in lots of 8,000
for store credit cards. Suppose the manager takes 10 samples, each. Random samples of 40 brackets are taken from each lot, and
each with 100 observations. P-bar the lot is rejected if any defectives are discovered. Rejected lots are
is found to be .05, and the manager does not want a lower limit subjected to 100 percent inspection, and any defectives are
below .0064. What z-value would this imply, and how confident replaced with good brackets. Determine the average outgoing
can he be that the true lower limit is greater than or equal to .0064? quality limit for this sampling plan.
10) Shipments of bowling balls are sampled before delivery to a 11) A firm that makes plastic wrapping material takes random
warehouse. Lots of 600 balls are checked, using 10 observations samples of 50 items from each lot before it is sent to a customer.
from each lot. Any lot with more than one defective is rejected. Lots contain 2,000 items each. Any lot with more than one
Calculate values for the operating characteristic curve for this defective is subjected to 100 percent inspection, and any defectives
sampling plan. are replaced with good ones.
(A) Construct the OC curve for this plan.
(B) Construct the AOQ curve for this plan. What is the
approximate AOQ limit?
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