Principles for Fair and Equitable
Investment in Electric
THE EIP STIMULUS Vehicles
PAYMENT PREPAID CARD:
and Transportation Electrification
NOT A SCAM; HOW TO AVOID FEES
May 2020
About 4 million people recently received an Economic Impact Payment (EIP) prepaid card rather
than a paper check for their federal stimulus payment. Some people are confused by the card
and may have thrown it out thinking it is a scam. Others are upset at fees they have incurred.
How to Identify the Card: The envelope will have a return address of Money Network
Cardholder Services, PO Box 247022, Omaha, NE 68124. This is this card:
How to Use the Card with No Fees: Visit EIPcard.com to see the fee schedule, FAQs and
more information. Key tips:
▪ Use the card anywhere Visa is accepted, including online, on the phone, and at stores.
▪ Use a surcharge-free ATM in the Allpoint network, including at Target, Walgreens, CVS,
Kroger, Safeway, Winn Dixie and Circle K. Find an ATM near you by downloading the
Money Network Mobile App or using the online ATM locator. At other ATMs, the ATM will
charge a fee plus the card charges $2 after the first withdrawal.
▪ Transfer the funds to your bank, prepaid or mobile payment account through the app or
online. You may need to contact the provider of your other account to obtain the routing and
account number. You can transfer up to $2,500 per day.
▪ Go to the teller window at almost any bank or credit union. The first withdrawal, which can
be up to $2,500, is free. Additional teller withdrawals cost $5.
▪ Ask for cash back from a supermarket or big box store.
▪ Call 800.240.8100 to request a free Money Network Check, which you can make out to
anyone (i.e., a landlord, yourself). But you’ll have to wait for it in the mail, and you must log
into your account to get a number to activate the check, so the other options may be easier.
What to Do if You Threw Out the Card: Call 800.240.8100. The first replacement card is now
free (you can ask for a refund if you were charged) but expedited processing costs $17.
Keep the Card Even After It is Empty. You may be able to use it to quickly receive additional
payments if Congress passes another stimulus bill.
For more information, watch CFPB’s video explainer on EIP prepaid debit cards.
The nonprofit National Consumer Law Center® (NCLC®) works for economic justice for low-income and other
disadvantaged people in the U.S. through policy analysis and advocacy, publications, litigation, and training.
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