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Zaid Ahmad Khan is seeking an opportunity to work for an organization where he can apply his theoretical knowledge and learn. He has experience working as a Customer Service Officer at ICICI Bank in Kolkata, where he assisted customers, processed transactions, and boosted sales. Khan holds an MBA in Finance from Aligarh Muslim University and has completed internships analyzing NTPC's financials and the impact of demonetization on mutual funds. He is a collaborative, driven, and systematic learner with skills in MS Office, Finacle core banking, and customer service.

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169 views1 page

Zaid Ahmad PDF

Zaid Ahmad Khan is seeking an opportunity to work for an organization where he can apply his theoretical knowledge and learn. He has experience working as a Customer Service Officer at ICICI Bank in Kolkata, where he assisted customers, processed transactions, and boosted sales. Khan holds an MBA in Finance from Aligarh Muslim University and has completed internships analyzing NTPC's financials and the impact of demonetization on mutual funds. He is a collaborative, driven, and systematic learner with skills in MS Office, Finacle core banking, and customer service.

Uploaded by

zaid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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ZAID AHMAD KHAN STRENGTH & ABILITIES

House No. 226 Qasba Tanda Ambedkar COLLABORATIVE


Nagar UP-224190 India
DRIVEN TO DELIVER
Contact No -8340417762 SYSTEMATIC & QUICK
ahmadzaid81@gmail.com LEARNER
DISCRETE AND ETHICAL
OBJECTIVES
To work with an organization that offers a positive environment to learn and
implement my theoretical knowledge in practical aspects for the betterment of TECHNICAL SKILLS
the organization
MS OFFICE
FINNACLE CORE BANKING
EXPERIENCE

ICICI BANK, KOLKATA WEST BENGAL


Customer Service Officer — June 2019- September 2019
 Assisted Customers by answering questions and fulfilling requests PERSONAL DETAIL
 Prepared and submitted end-of-shift reports
 Handling customer financial transaction i.e. deposits and withdrawals DATE OF BIRTH - 19/01/96
 Efficiently processing customer requests and completing daily transactions PASSPORT NO. – V0157822
with remarkable accuracy HOBBIES – WATCHING
 Boosted sales by conferring with customers to evaluate requirements and MOVIES,LISTENING MUSIC &
recommend best fit for customer TOUR AND TRAVEL
 Managed customer relations and customer service through daily MARITAL STATUS - SINGLE
communication and interaction

REFERENCES
EDUCATION
Available upon request
MBA (FINANCE)
Aligarh Muslim University — 2017-2019

B.COM
Aligarh Muslim University — 2013-2016

CERTIFICATION & ACCOMPLISHMENT

 Qualified Certification Course of “MUTUAL FUND DISTRIBUTOR


V-A“ conducted by NISM
 Team Leader of the TPO for the session 2017-18

INTERNSHIP & PROJECTS

 “FINANCIAL ANALYSIS OF NTPC” at National Thermal Power Corporation


Tanda for a period of 60 days as a Finance trainee
 “IMPACT OF DEMONETIZATION ON MUTUAL FUND INDUSTRY”
dissertation topic in the final semester of MBA

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