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Archibus V17 Work Orders Guide

This user guide provides instructions for logging into and raising work orders in the Archibus/FM V17 system at the University of Edinburgh. It outlines how to log into the EBIS Online system portal and then into the Core Archibus program using credentials provided. From there, users can access modules like the Helpdesk module to raise new work orders. The document describes the fields to fill out when creating a new work order, such as requestor information, building code, problem type, priority level, and work order details. Raising a work order will add it to the list for the assistant team leader of the selected trade to action.

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Antonio Manca
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87 views3 pages

Archibus V17 Work Orders Guide

This user guide provides instructions for logging into and raising work orders in the Archibus/FM V17 system at the University of Edinburgh. It outlines how to log into the EBIS Online system portal and then into the Core Archibus program using credentials provided. From there, users can access modules like the Helpdesk module to raise new work orders. The document describes the fields to fill out when creating a new work order, such as requestor information, building code, problem type, priority level, and work order details. Raising a work order will add it to the list for the assistant team leader of the selected trade to action.

Uploaded by

Antonio Manca
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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User Guide

ARCHIBUS/FM V17

Work Orders on Core


Archibus

W:\ebis\V17\Work Orders on Core Archibus.doc


The University of Edinburgh
Page 1 of 3
Foreword
This User Guide document has been designed for the purpose of training relevant
members of staff within Estates and Buildings.

System Support
If you require assistance please contact Ebisusers@ed.ac.uk in the first instance. All
urgent requests should be directed to the Ebisusers Support Desk on 50 9683.

More information on the EBIS Project is available at:-

http://www.ebis.estates.ed.ac.uk

Logging on to EBIS Online


Login to the following url using user name and password which are supplied by
Ebisusers.

https://www-live.ebis.estates.ed.ac.uk

This will open menu bar showing what access you have been set up with.

Logging on to Archibus

Double click on the Archibus-FM 17 icon on desktop to open Core Archibus


Program.

In Project double clik on to open up Project

Enter User Name and Password – which are supplied by Ebisusers – then click OK

This will now open up the Archibus/FM Navigator showing all modules/groups you
have access to.

W:\ebis\V17\Work Orders on Core Archibus.doc


The University of Edinburgh
Page 2 of 3
Raising Work Orders through Core Archibus

To raise Work Orders through Core Archibus open Helpdesk | Operator Call Log for
Help Desk

Click on New to generate a new Work Order ID

Request By – enter person reporting fault or pick up from LOV


Tel. – should come up automatically from Requested By or enter telephone number
Bldg. Code – enter building code where fault is or pick up from LOV (this will
automatically bring back building name
Problem Type – Leave as default BREAKDOWN
Trade – pick up Trade required from LOV
Priority – pick up from LOV

Last Date to Perform – will automatically generate according to the Priority selected
If fault is for a rechargeable building but is a Landlords Responsibility then
Landlord’s Resp box should be ticked.
If Work Order is being raised for an IT then Rechargeable should be ticked and the IT
No entered in the IT No field
Change Work Status to Issued and In Process
Enter details of fault in Problem Description field and then Update to commit changes
made

This Work Order will now go to List of Work Orders for the Assistant Team Leader
for selected Trade
W:\ebis\V17\Work Orders on Core Archibus.doc
The University of Edinburgh
Page 3 of 3

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